United States          Office of Policy,     EPA/1 OO-R-03-001
Environmental Protection    Economics, and     January 2003
Agency             Innovation       www.epa.gov/evaluate
Towards an
Environmental Justice
Collaborative Model

An Evaluation of the Use of Partnerships
to Address Environmental Justice Issues in
Communities
Evaluation Report
January 2003
Prepared for the Federal Interagency Working Group on
Environmental Justice by the U.S. EPA Office of Policy,
Economics, and Innovation

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Towards an Environmental Justice
        Collaborative Model

   An Evaluation of the Use of Partnerships
   to Address Environmental Justice Issues
            in Communities

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A ckno wledgements
       An Evaluation of the Use of Partnerships to Address Environmental Justice Issues in
Communities (Evaluation Report) and  Case  Studies  of Six Partnerships  Used  to Address
Environmental Justice  Issues  in  Communities  benefited  from  the assistance  of several
organizations and  individuals.   First, the strong  support  and cooperation from  the federal
Interagency  Working Group  on Environmental Justice and EPA's  Office of Environmental
Justice has  been invaluable.   Second, comments from individuals  who participated on two
national conference calls to  discuss the evaluation effort greatly assisted in improving the
evaluation methodology.  Furthermore,  partnership leaders  and coordinators graciously helped
minimize the challenge of conducting interviews within partnership communities across the U.S.
In addition, constructive comments from Tom Beierle,  John Callewaert,  Caron Chess,  Bruce
Tonn, and  Gregg Walker notably enhanced both the content and organization of the Evaluation
Report. Improvements to the final  versions of the case  studies were also made possible
because of assistance from Garth Beyette, Noemi Emeric, Paula Forbis,  Michael Garrett, Brian
Holtzclaw, Ralph Howard, Harold  Mitchell,  Althea Moses,  David  Ouderkirk, Kara Penn,  and
Elena Rush.  Finally, a special thanks to all  partnership members who, through their thoughtful
reflections, recommendations, and critiques, helped provide a clearer understanding of what it
means to use multi-stakeholder  collaboration as  a tool for strengthening environmental
protection  and improving the  overall  quality  of  life  in  some  of  the nation's  distressed
communities.
Towards an Environmental Justice Collaborative Model: An Evaluation of the Use of
Partnerships to Address Environmental Justice Issues in Communities

January 2003. EPA/1 OO-R-03-001

U.S. Environmental Protection Agency. Office of Policy,  Economics, and Innovation.
Washington, D.C. A team based in EPA's Office of Policy, Economics, and Innovation
performed this evaluation. Eric Marsh was the project manager for this effort.

This report is a companion report to Towards an Environmental Justice Collaborative Model:
Case Studies of Six Partnerships Used to Address Environmental Justice Issues in
Communities (EPA/100-R-03-002). View both of these on-line at:
http://www.epa.gov/evaluate/ej.htm.

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  Table of Contents
  Acknowledgements	1
  Executive Summary	5

CHAPTER 1	12

  Introduction	12
    Background	12
    The Interagency Working Group on Environmental Justice	12
    Why Collaboration?	13
    Towards an Environmental Justice Collaborative Model	13
    Roots of the Environmental Justice Collaborative Model	14
    Collaboration Explored in Brief	15
    Goals of the Evaluation	17
    Brief Discussion of Following Chapters	18

CHAPTER 2	19
  Evaluation Methodology.	19

CHAPTERS	23
  Overview of Case Study Partnerships	23

CHAPTER 4	26

  Partnership Involvement Approaches, Activities, and Outcomes	26
    Partnership Involvement Approaches	26
    Satisfaction with Partnership  Opportunities for Involvement	27
    Perspectives on Whether Partnerships Adequately Address Participant Concerns	28
    Partnership Activities	30
    Outcomes of Partnership Activities	33
    Satisfaction with Outcomes of Partnership Activities	35

CHAPTERS	39
  Partnership Successes & Challenges	39
    Partnership Successes	39
    Partnership Challenges	41

CHAPTERS	45
  Key Factors Contributing to Partnership Progress and Success	45
    Distinct Partnership Identity	46
    Existence and Strength of Leadership	46
    Diversity of Partners	47
    Local and/or Regional Government Involvement	48
    Federal Involvement	49
    Community Engagement	50
    Communication	50
    Agreed Upon Goals and Activities	51
    Flexible, Overarching Vision	51
    Administrative Structure	52

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    Implementation of Environmental and Public Health Protection or Socio-economic
    Development Activities	52
    Development and Use of an Evaluation Framework	53

CHAPTER 7	55

  Organizational Styles, Policies, and Procedures Influencing Progress and Success... 55

CHAPTERS	60
  The Value of Collaborative Partnerships to Address EJ Issues	60
    Value of Collaborative Approaches to Address EJ Issues	61
    Addressing Issues Without Use of a Collaborative Approach	63
    Using Collaborative Processes to Address Similar Issues Facing the Affected Communities
    in the Future	65

CHAPTER 9	68

  Federal Involvement in EJ Collaborative Partnerships	68
    Value of Federal  Involvement in  EJ Collaborative Partnerships for Affected Communities 69
    Value of Federal  Involvement in  EJ Collaborative Partnerships for Federal Agencies	70
    Increase in Collaboration Across Federal Agencies as a Result of Collaborative
    Partnerships	72
    Interviewee Recommendations for Improving Federal Involvement in Partnerships	74

CHAPTER 10	78
  Core Findings and Recommendations	78
    Core Findings	78
    Conclusion	81
    Core Recommendations	82
  Appendices	87

  Appendix A	88
    List of Interviewees	88
  Appendix B	90
    Guiding Principles for Evaluation of EJ Collaborative Model	90
  Appendix C	94
    Copy of Interview Guide	94

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Executive Summary
       In June  1999, the federal Interagency Working Group on Environmental Justice (IWG)
began to  develop the  concept of an Integrated Federal Interagency Environmental Justice
Action Agenda (Agenda) as  a  way  of  incorporating  environmental  justice  in  all  policies,
programs, and activities of federal agencies.  Finalized in May 2000, the IWG's Agenda seeks to
build  dynamic and proactive partnerships that access the initiatives and  resources of federal
agencies to improve the quality of life of minority  and low-income communities that suffer
disproportionate environmental impacts.

       To help implement the Agenda, the  IWG selected fifteen  IWG  national demonstration
projects in June 2000.  To  make  the selections, the  IWG  considered several criteria which
included  the  extent to which the  projects: were community-based;  had strong community
interest; represented areas that were predominantly minority or low-income populations;  had
sufficient resources to carry  out activities; had  previously taken steps to  address or  consider
environmental justice issues;  had the commitment of at least two federal  agencies to participate;
and were committed to  using multi-stakeholder collaborative problem-solving  as a tool  for
addressing environmental justice  issues.   Goals of the projects were varied,  but  included,
among others: asthma  rate reduction, comprehensive lead abatement, and contaminated site
cleanup.

       A critical component  of these projects for  the  IWG  were parties'  commitments to
collaborate with each  other  to address environmental justice issues  of  concern  and federal
agencies'  commitments to coordinate with  each other to help support  the projects.  After
witnessing many years  of environmental justice  disputes end with less-than-ideal solutions and
long-lasting  negative  relations between  stakeholders,  the  IWG  came to  recognize  the
importance of encouraging a cooperative, problem-solving spirit  across  stakeholders.  Once
these issues are raised to the federal government, the IWG explains that,  they typically "(1) cut
across agency jurisdictions  or areas of expertise; (2) involve  many stakeholders  holding
mutually  inconsistent perspectives  about  the nature of the  issues confronting them; and  (3)
involve parties having  longstanding, adversarial relationships."1  In response, the IWG argues
that  use  of  a  multi-stakeholder  collaborative  effort can  be an effective  way to  achieve
sustainable, quality-of-life improvements for communities in which issues have taken "the form
of intractable, multifaceted, and multi-layered disputes."  Furthermore,  the IWG explains  that
championing collaboration at local levels, with federal agencies serving as partners, is a realistic
and  necessary  response  to the  on-going environmental justice  issues  facing  affected
communities.

       Following the designation of the projects, the IWG continued to champion collaboration
as an important tool for addressing environmental justice issues.  Furthermore, the IWG began
identifying elements of success based upon the current projects and past efforts that used multi-
collaborative  problem-solving  around  environmental justice issues in  order to outline  an
"environmental justice (EJ) collaborative model."  Committed to learn from the demonstration
projects and  inform the  development of the emerging EJ Collaborative Model, starting in
November 2000, the IWG began working  with the Environmental Protection  Agency (EPA) to
develop an evaluation  strategy.  The plan  eventually  included the development of  six case
studies for six demonstration projects, and a cross-case study analysis. Data used to develop
1 Interagency Working Group on Environmental Justice; U.S. Environmental Protection Agency, Environmental
Justice Collaborative Model: A Framework to Ensure Local Problem-Solving, Status Report, EPA 300-R-02-001,
February 2002. p. 5.

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the case studies was generated primarily through interviews of partnership members conducted
between September 2001  and April 2002, and document review. Interview data was collected
through use of a semi-structured, open-ended interview guide.  The case studies include:

•      A  multi-stakeholder  partnership  based  primarily  in  an inner city  community  near
       downtown San Diego that is addressing health concerns brought about by incompatible
       land uses.

•      A multi-stakeholder partnership focused on Southeast and Southwest Washington D.C.
       championed by  the  Washington Navy Yard that is seeking to  ensure that  local
       redevelopment efforts benefit local residents.

•      A collaboration between a tribal community in Alaska and several federal agencies that
       is working to ensure  cleanup of over 80 contaminated sites on  the community's home
       island.

•      A partnership between federal agencies and several  organizations  based in  East St.
       Louis and surrounding communities that is taking a comprehensive approach to reducing
       local threats from lead-poisoning.

•      A  partnership  between three  rural  communities,  federal  agencies,  and  other
       organizations in southern Missouri that is taking a  structured approach to addressing
       local asthma, lead,  and water quality  issues.

•      A partnership consisting of numerous groups and agencies and  driven by a grassroots
       group in Spartanburg,  South Carolina  that is seeking  to cleanup  contaminated and
       abandoned sites and  revitalize the nearby neighborhoods.

       Following completion of the case studies, the cross-case study analysis was performed
that examined:  1)  partnership  process, activities, and  outcomes; 2) key factors  influencing
partnership  success; 3) value of collaboration to address environmental justice issues; and 4)
value of federal agency  involvement in these efforts.  Following these analyses, findings were
developed  based  upon  a review of the core analytical sections  and the six case studies.
Findings describe the value  of using  collaboration as applied in the six partnerships,  value of
federal  involvement,  and  specific  factors  contributing to  progress  and success  of  the
partnerships. Some of the core findings are described below.

Multi-stakeholder  collaboration can  act  as a  transformative mechanism for enabling
communities and associated stakeholders to constructively address complex and long-
standing issues concerning environmental and public health hazards, strained or non-
existent relations with  government  agencies and other  institutions,  and  economic
decline.

       Multi-stakeholder   collaboration  in   the   environmental  justice   context  can  be
transformative in two ways. First, it can provide disadvantaged communities with an opportunity
to openly discuss concerns  and potential solutions to issues  affecting them in a manner that
genuinely suits the affected  community's  needs.   Second,  it can provide public  service
organizations, including  government  agencies and  community-based  organizations,  with an
effective forum to coordinate, leverage, and  strategically  use resources to meet complex public
health, environmental, and other socio-economic challenges facing disadvantaged communities.
The power of the collaborative approaches  used in the six  partnerships is reflected in the fact
that nearly 80 percent of the interviewees addressing this  topic (52  of 66) indicated that the
An Evaluation of the Use of Partnerships to Address Environmental Justice Issues

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issues facing the affected communities either would not have been addressed, or would not
have been addressed to the same extent, if at all, without use of a collaborative approach.

The partnerships  are  generating a  variety of positive  outcomes  for  the affected
communities.

       The partnerships'  most significant outcome has been the creation or enhancement of
relationships through which numerous, diverse,  and sometimes competing, stakeholders can
come  together  and engage  in constructive  dialogue  to  overcome environmental justice
concerns.  Through these collaborative partnerships, community organizations and residents
strengthen their capacity and confidence to work with agencies and institutions that are intended
to serve the public.  In  addition, this collaboration helps build or reinforce critical bridges
between institutions and  the affected communities, which are  important ingredients for local
environmental  protection  and  redevelopment.   The  partnerships  are also obtaining strong
support and/or involvement from members in the affected communities, and better ensuring the
implementation  and/or  the  more   effective   implementation  of  specific public  health,
environmental  protection,  and other economic development programs.

The partnerships are also enabling the many institutions seeking to provide community
assistance to work more effectively with the affected communities.

       Targeted programs designed to assist communities are  made  more effective and best
applied when  sponsoring  officials  can  more  efficiently  navigate  challenging stakeholder
relationships and understand how their program may fit the affected community's overall needs.
Working through a forum that is already strongly supported by the community and involves
numerous and diverse  stakeholders can reduce  service providers' needs to develop separate,
independent  relationships  within the affected  community  necessary to  more  effectively
implement their programs.

Several of these partnerships have and continue to face challenges to improve situations
for the affected communities.

       Most notably, parties struggle with the maintenance and  operation of their partnerships,
grappling with such day-to-day issues  as coordination and ensuring continued cooperation
amongst the different parties.  Furthermore, several partnerships are facing challenges with the
implementation of specific activities, such as developing more protective zoning regulations and
ensuring that  all  responsible  parties participate in  the  cleanup  of  contaminated sites.  In
addition, some partnerships are still learning how best to engage the affected communities they
are working in to ensure that all residents have a genuine voice in and/or sufficient knowledge of
the partnership efforts  and their activities.   Finally,  one partnership, although  committed to
working out differences,  has struggled  to bridge diverse perspectives amongst participating
stakeholders.

Federal agencies have and continue to play key roles in these partnerships.

       First, federal agencies have assisted in the creation or continued implementation  in all
the partnerships by  generating  or seizing opportunities  and  by  providing  energy  and
enthusiasm. Second, they have supplied the partnerships with critical resources, knowledge,
and expertise.   Finally,  federal agencies have provided or enhanced the credibility,  legitimacy,
and/or trust surrounding the partnership efforts.  This has been done by validating community
concerns regarding issues of environmental  justice, offering assurances that certain locally-
based solutions to address  these  issues, are, in  fact,  appropriate, encouraging reluctant
Executive Summary

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 regional and local officials to consider becoming involved in these efforts, and bringing a greater
 overall degree of accountability to the partnerships.

 Despite the positive roles of federal agencies, cooperation and coordination in support of
 partnership efforts within and between federal agencies could be enhanced and made
 more apparent to non-federal partners.

       Some interviewees  believe that coordination has improved.  However, some don't see
 any evidence  of cooperation, while  others are unclear about the cooperation.  Some federal
 representatives, however, are exhibiting signs of improved coordination.  One federal agency
 has developed an internal team to better coordinate the many agency-led activities taking place
 in the partnership community.  In two other partnerships, memorandums of understanding were
 established  to improve  coordination and  cooperation between some  participating federal
 agencies. Moreover, at least one federal representative at the regional level has begun meeting
 with representatives of different federal agencies to discuss ways in which they can coordinate
 on additional partnerships centered on issues of environmental justice.

       Much of the success of these efforts can be attributed to individuals, either at the
 community, regional, A/GO, or government level, who took it upon themselves, at real risk
 of failure, to pull diverse groups together.

       Pulling  partnerships together, especially when the goal is to address challenging
 environmental problems and social relationships, and/or help a community revitalize, can be a
 difficult endeavor.   This  challenge  is magnified  when organizations are  not accustomed to
 working in a coordinated  manner, and when resources for maintaining the partnerships are not
 always readily  available.  Such an effort requires not only leadership skills, patience, and the
 ability for creative thinking,  but also strong  interpersonal skills that naturally lend themselves to
 stakeholder bridge building. In many instances, such  a combination of skills  in one individual
 may not  be available; nevertheless it confirms the need for communities and  other institutions
 desiring to use collaborative partnerships to look for these qualities in persons to lead or co-lead
 these efforts.

 Conclusion and Recommendations

       This evaluation examined the  value of using collaborative  partnerships to address
 environmental  justice  issues  in predominantly low-income  or minority communities.   The
 evaluation was built upon six case studies that were primarily written between December and
 July 2002.  Through this effort, the evaluation team and the IWG sought to set a high standard
 for evaluating  environmental justice (EJ)  collaborative partnerships.  The  evaluation  team
 strived to accurately convey the spirit of what partnership stakeholders believed to be the main
 successes and challenges of their collaborative efforts, as well as what they expressed to be the
 overall value of using collaboration to address complex local issues.  In addition, the evaluation
 team sought to provide a broad and insightful understanding of EJ collaborative partnerships in
 terms  of what they are achieving, factors contributing  to their progress and success, specific
 organizational barriers that may be limiting collaboration, and the role of federal involvement in
 these efforts.

       Evaluation findings  indicate that the partnerships are  producing a variety of important
 results. In  regards to overall value of collaboration, most interviewees indicated that the issues
 facing  the affected  communities either wouldn't have been addressed  or wouldn't have been
 address to  the same extent, if at all,  without use of a collaborative approach. Interviewees also
 saw federal involvement in these efforts as critical.    In addition to the many positive points
An Evaluation of the Use of Partnerships to Address Environmental Justice Issues

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voiced,  interviewees also noted  the  partnerships are  facing  some  challenges, including
difficulties associated with partnership maintenance and operational support. Despite these and
other challenges  expressed,  most interviewees  voiced  very favorable  impressions  of the
partnerships to which they were associated.  Much additional work will be needed in the future
to more  fully understand the  strength  of  multi-stakeholder collaboration for resolving local
environmental justice issues.   However, evidence from this evaluation suggests that  use  of
these approaches, as demonstrated within these  partnerships, can be an effective means for
addressing environmental justice issues in communities.

       To advance the  use  of multi-stakeholder collaborative partnerships as  a  means for
addressing environmental justice issues in communities, the evaluation team recommends the
following:

For institutions at all levels responding to environmental, public health, and socio-economic
challenges associated with community revitalization...

Expand  use of multi-stakeholder collaboration as  a  tool for addressing  EJ issues  in
distressed  communities.   Government  at all levels, community organizations, faith
groups,  other  NGOs,  philanthropic foundations, and the business community should
review  opportunities  to  initiate,   support,  and   participate   in  multi-stakeholder
collaborative partnerships.

       Use of collaborative approaches can effectively enable disadvantaged communities and
associated stakeholders to constructively address complex and long-standing issues  concerning
environmental and public health hazards, strained or non-existent relations with government
agencies and other institutions, and economic decline.  Participation in these efforts not only
better  ensures  that the nation's  least  advantaged  populations'  concerns  are  heard  and
addressed; it can  also better ensure the effective delivery of community development services.
Assistance in these efforts need not only take the form of financial resources and expertise, it
can take the form of personal  interaction with the affected community as partners, improved
coordination  across organizations, and enhanced coordination within organizations.

For those organizations  and institutions actively participating in, supporting, or overseeing EJ
collaborative partnerships...

Identify  long-term opportunities with  organizations  and  institutions  to  build  the
administrative and coordination capacity of the collaborative partnerships.

       Partnerships reviewed for this study have  creatively found ways to remain  functioning
and ensure continued coordination.  However, energy continually devoted to the performance of
administrative functions  by partnership leaders is energy lost to further meet, discuss ideas,
develop strategies,  and/or oversee the  implementation of partnership actions.   Furthermore,
strong  assurances of long-term administrative and coordination support can go far  in terms of
reducing  overall  anxiety of  partners and  especially  partnership  leaders.   Finally, a well-
established administrative and  coordination function can  potentially assure potential  partners
that the partnership is a solid operation worthy of additional support.

Promote community-based leadership and organizational development at the  local level
for communities  using multi-stakeholder collaboration to address EJ issues.

       It  is  much easier for partnerships using  multi-stakeholder collaboration  to  implement
actions that support the affected community if the  community has a strong voice in  partnership
Executive Summary

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      affairs.  The community's voice  is best heard if the partnership includes representatives of
      community groups  that have  broad  local support.   In  order  to  obtain greater  community
      involvement in partnerships lacking a strong voice from the community, efforts should be made,
      to encourage community organizations and their leaders to emerge from within the affected
      community and work with the partnership as partner members. This could be done through: (1)
      strategic use of grants to either build or enhance the capacity of existing  community-based
      organizations to participate; (2) sharing of lessons learned from local leaders representing EJ
      collaborative partnerships  about  how to better ensure local leadership; and (3) informal and
      formal requests from partner members asking local  community-based organizations for their
      direct involvement.

      Focus attention on the environmental, public health,  and  socio-economic  outcomes
      produced by EJ collaborative partnership activities.

             Attention given both upfront and throughout a partnership's life cycle to several items
      should move the partnership that much closer to generating the type of results desired by  the
      affected community. Items to consider include: (1)  the identification of short-  and long-term
      goals; (2) the implementation of activities and leveraging of resources in pursuit of these goals;
      and (3) the careful linking of goals,  activities, and  environmental,  public health,  and socio-
      economic outcomes.   To  help  do this,  partner members should early on consider using
      community visioning, strategic planning, performance measurement, and evaluative tools.

      For the academic community...

      Systematically promote rigorous academic study and intellectual discourse around the
      use of collaborative models to address EJ issues.

             Much additional work is needed to more fully understand the value of EJ collaborative
      approaches at both the national  and community level.  This could take the form of additional
      program  evaluations and other research efforts.   Moreover,  this could  involve  academic
      symposiums  and  even  new coursework  that  examine  both  the  theory  underlying  EJ
      collaborative approaches, its current application, and potential for use on a broader scale.

      For the IWG...

      Link those involved  in  EJ collaborative partnerships  into a national structure that
      encourages cross-partnership learning and builds additional support.

             Partners operating in isolation may feel that their work is overwhelming and that they  are
      continually charting new territory.  This could be at least partly overcome if partner members  are
      made to recognize  that they are part of a  process  that  is being used  in  places  across  the
      country to address complex issues in the midst of challenging stakeholder relationships.  Efforts
      to create a national structure could include:  (1) continuing  the on-going effort by the IWG to
      promote a national dialogue on use of EJ collaborative approaches; (2) hosting annual regional
      and national conferences for partnership members and others interested in such  approaches to
      discuss partnership progress and  successes; and  (3) distributing a national newsletter to
      partnership members that provides updates  on partnership progress, partnership resources,
      and recommendations for overcoming partnership obstacles to success.

      Fully develop the EJ Collaborative Model.

             A carefully articulated model would provide a clearer understanding for parties interested
      in collaboration of how, and under what circumstances, collaboration can take place, and what
10     An Evaluation of the Use of Partnerships to Address Environmental Justice Issues

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benefits effective collaboration  could  produce in addressing environmental  justice  issues.
Second, such a model would enable the IWG, and leaders of the EJ collaborative partnerships,
to learn from EJ collaborative efforts in a more systematic fashion.  The full development of the
EJ Collaborative Model could include:  (1) identification of the Model's main components; (2)
identification of basic outcomes to be achieved; (3) a discussion that clearly explains the links
between  collaborating  and  the  expected outcomes  of collaborating;  (4)  identification  of
indicators that  can be used to determine the extent to which outcomes are being achieved; (5)
identification of agreed upon questions to systematically identify key factors contributing to
partnership progress and success; and (6) development of a data gathering plan that is user-
friendly and minimizes the burden of data collection.

Review  opportunities to  forge  stronger  links  between  established  government
environmental  programs  that are  critical  to  the  cleanup and  revitalization  of
disadvantaged communities.

       These include federal initiatives such as DOE's Brightfields, EPA's Brownfields, DOE's
Clean  Cities,  DOE's Rebuild America, EPA's  Smart Growth  Index, EPA's  Superfund, and
others. These programs produce results acting independently.  In order to fully meet the needs
of communities challenged by numerous environmental, public health, and  socio-economic
issues, EJ collaborative partnerships would greatly benefit if the leaders and coordinators of
these  programs either enhance or  begin  formal partnerships with  each  other.   Formal
coordination efforts could include periodic assessments of (1) how cooperation by government
program coordinators can be improved, (2) how related government programs could  be tailored
to more easily  complement one another, and (3) how the public regularly obtains access to and
uses these programs.

Expand internal federal support for both current and future EJ collaborative partnerships.

       The IWG has played an important leadership role in supporting, nurturing, and promoting
EJ collaborative partnerships. However both  current and future EJ collaborative partnerships
would benefit by expanded IWG support.  First, each IWG-sponsored partnership would benefit
by having a designated champion within the  IWG.  Second,  partnerships would  benefit  by
additional  technical  assistance in the  form  of  planning and  evaluation, regular diffusion of
lessons learned, and greater understanding of the availability and accessibility of the broad
array of resources, particularly at the federal level, for both community partnership building and
community revitalization initiatives.   Furthermore,  partnerships  could benefit from tools that
enable them to understand the linkages  between these government programs and how they
could  be accessed and used collectively to better meet environmental and revitalization goals.
Although  it is  beyond the  scope of the  IWG to provide this  type of technical assistance to
partnership communities on a regular basis, the IWG can collectively help envision, oversee,
and support information diffusion systems that enable partnerships  to more efficiently and
effectively develop and obtain desired outcomes for the partnership communities.
Executive Summary                                                                          11

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      CHAPTER
      Introduction
       Background

             In the late 1980s and early  1990s, the federal government gave increasing attention to
       issues of environmental justice.  Grassroots protests and government and academic research
       began to reveal how communities of color and low-income were faced with a disproportionate
       share of unwanted land uses and disparities in environmental protection.  As a first response,
       the U.S. Environmental Protection Agency (EPA) opened the Office of Environmental Equity in
       1992, which became the Office of Environmental Justice. An important effort that emerged from
       this office was the creation of the National Environmental Justice Advisory Council—a federal
       advisory committee that consists of a range  of stakeholders that provide advice to  EPA on
       environmental justice matters.  In 1994, Executive Order 12898 was signed requiring all federal
       agencies to ensure environmental justice issues are addressed in all agency programs, policies,
       and  procedures.   In addition, the Order  required the formation  of a federal  interagency
       workgroup, chaired by EPA, to better ensure coordination across federal agencies in resolving
       environmental justice issues.  By  2000 several  federal agencies,  along with an increasing
       number of state governments, local governments  and members of the business community,2
       had initiated programs or taken actions to remedy environmental justice issues.

       The Interagency Working Group on Environmental Justice

             An  important component  of the federal effort to address environmental justice issues
       was the development  of  the  "Integrated Federal Interagency Environmental Justice Action
       Agenda" (Agenda)  released  in  May  2000  by the federal Interagency Working Group on
       Environmental Justice (IWG).  The overarching goal of the Agenda  is to build "dynamic and
       proactive partnerships among  Federal agencies to benefit environmentally and economically
       distressed communities."  In the Agenda the IWG stressed that that by working more effectively
       together, federal agencies would "enhance identification, mobilization and utilization of Federal
       resources...[enabling] distressed communities to  improve environmental  decision-making and
       more efficiently access and leverage Federal government initiatives."3

             To help implement the Action Agenda, the  IWG selected fifteen national demonstration
       projects  in June 2000.  To make  the selections,  the IWG considered several  criteria which
       included the extent  to which  the  projects:  were community-based; had strong community
       interest;  represented areas that  were  predominantly minority or low-income populations; had
      2 International City/County Management Association, Report: Forum on Building Collaborative Models to Achieve
      Environmental Justice-May 17 & 18, 2001, Chevy Chase, Maryland, pp.7-10.
      http://icma.orq/qo.cfm7cicM &qid=3&sid=135 (scroll to "Environmental Justice" and click on "White Paper").
        Interagency Working Group on Environmental Justice, Integrated Federal Interagency Environmental Justice Action
      Agenda. U.S. Environmental Protection Agency; Office of Environmental Justice, EPA/300-R-00-008. November
      2000. p. 5. http://www.epa.qov/compliance/resources/publications/ei/actionaqenda.pdf
12

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sufficient resources to carry out activities; had  previously taken steps to address or consider
environmental justice issues; had the commitment of at least two federal agencies to participate;
and  were committed to using multi-stakeholder collaborative problem-solving  as a tool for
addressing environmental justice issues.  Of the projects selected, eleven had specific local
communities as focus areas; three had particular states or regions as their focus area and one
focused on national tribal environmental justice policy. Some of the projects selected emerged
as a direct result of the IWG designation process; others were already established and were
selected to highlight their on-going commitments to multi-stakeholder collaboration.4  Some of
the goals of the various  projects included:

       •      Cleanup of a  polluted waterway;
       •      Community empowerment to better address local environmental justice issues;
       •      Conversion of vehicular fleets to cleaner fuels;
       •      Community economic development;
       •      Comprehensive lead abatement;
       •      Local air quality improvement;
       •      Contaminated site cleanup; and
       •      Asthma rate reduction.5

No special IWG funding awards were given to the projects as a result of IWG designation.

Why Collaboration?

       A critical component of these  projects  for the  IWG  were parties'  commitments to
collaborate with  each other to address  environmental justice  issues of concern  and  federal
agencies'  commitments to  coordinate with each  other to  help support the  projects.   After
witnessing many years of environmental justice  disputes end with less-than-ideal solutions and
long-lasting  negative  relations  between  stakeholders,  the  IWG  came to  recognize the
importance of encouraging  a cooperative, problem-solving spirit across stakeholders.  Once
these issues are raised  to the federal government,  the IWG  explains that, they typically  "(1) cut
across agency jurisdictions or  areas of expertise; (2)  involve many  stakeholders  holding
mutually  inconsistent perspectives about the nature of the issues confronting them; and (3)
involve parties having longstanding, adversarial  relationships."6  In  response, the IWG  argues
that  use of  a  multi-stakeholder collaborative  effort can  be an  effective  way to  achieve
sustainable, quality-of-life improvements for communities in  which issues have taken "the form
of intractable, multifaceted,  and multi-layered disputes."  Furthermore, the IWG explains that
championing collaboration at local levels, with federal agencies serving as partners, is a realistic
and  necessary  response  to  the   on-going environmental  justice issues  facing affected
communities.

Towards an Environmental Justice Collaborative Model

       Less  than  a year  following the  designation of  these  projects, the  International
City/County Management Association hosted a forum, sponsored by the Ford Foundation. The
Forum brought together numerous stakeholders  to  discuss  opportunities for collaboration,
identify elements for successful collaboration, and hear from different partners involved in three
4 Ibid. p. 8.
5 Ibid. pp. 8, 13-41.
6 Interagency Working Group on Environmental Justice; U.S. Environmental Protection Agency, Environmental
Justice Collaborative Model: A Framework to Ensure Local Problem-Solving, Status Report, EPA 300-R-02-001,
February 2002. p. 5.



CHAPTER ONE: Introduction                                                                  13

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       of the  IWG's national  demonstration projects.   Following  this forum, the IWG continued to
       champion collaboration as an important tool to  address environmental justice issues.  In its
       efforts  to further promote an  "environmental justice collaborative model"  the  IWG began
       outlining elements of success based upon the demonstration projects and past efforts that used
       multi-stakeholder collaborative problem-solving.  The IWG  grouped  elements of success into
       five categories  that include:  issue identification and leadership  formation;  capacity-  and
       partnership-building;  strategic planning  and vision;  implementation;  and  identification  and
       replication of best practices.7

              Since the designation of the national demonstration projects, groups dedicated to issues
       of environmental justice have endorsed this collaborative approach to problem-solving.  In 2001,
       the  National Environmental Policy Commission's Report to the Congressional Black Caucus
       Foundation  Environmental Justice  Braintrust stated, "The IWG demonstration  projects are
       particularly significant.  They point to the potential to  problem-solve across stakeholder groups
       in a constructive, collaborative manner, building  relationships, avoiding duplicated  efforts, and
       leveraging  instead  of  wasting  resources."8  Furthermore,  in June  2002,  EPA's  National
       Environmental Justice Advisory Council recommended that EPA support advancement of the
       IWG's Action Agenda and "its collaborative interagency problem-solving model as exemplified in
       the  fifteen demonstration  projects."9  In April 2002,  the IWG announced a  second round of
       nominations for  projects working to  address environmental justice concerns, and expects to
       make  selections by early 2003.  As  part of  the criteria for  selection, the IWG asked proposal
       sponsors to discuss how their project exhibited elements of success mentioned in the paragraph
       above.10

       Roots of the Environmental Justice Collaborative Model

              The emerging Environmental Justice  (EJ) Collaborative Model is being built on lessons
       from the on-going national demonstration projects as well as upon on lessons  from many
       existing comprehensive, collaborative efforts, such as the Dudley Street Neighborhood Initiative
       in Boston, Massachusetts, and the programs of the Bethel  New Life Community Development
       Corporation  in Chicago, Illinois.1'1  Other important  influences include  the  National Advisory
       Council on Environmental  Policy and  Technology's  Integrative Environmental Justice  Model
       Demonstration Approach, developed in 1993; the City of Clearwater, Florida's effort to develop
       a model  environmental justice strategic plan for brownfields redevelopment,  begun in  1996;12
       and lessons from a document entitled Community Collaborative Wellness Tool.'13   What  sets
       the  IWG's approach apart from these  efforts  is the IWG's  emphasis  upon systematically
       promoting multi-stakeholder collaboration as a tool for addressing environmental justice issues
       on a national  scale.  Through the IWG's national pilot projects and soon-to-be  announced
       revitalization projects, the  concerted effort by federal agencies to serve as  partners in these
       projects,  and enhanced federal participation  and  coordination, the IWG expects that distressed
       7 Ibid. p. 5.
       8Qtd. in ibid. p. iv.
       9 National Environmental Justice Advisory Council; A Federal Advisory Committee to the U.S. Environmental
       Protection Agency, "June 25, 2002 Letter to EPA Administrator," in Integration of Environmental Justice in Federal
       Agency Programs: A Report developed from the National Environmental Justice Advisory Council Meeting of
       December 11-14, 2000. May 2002.
       10 U.S. Environmental Protection Agency, "Federal Register Notice on Environmental Justice Revitalization Projects
       sponsored by the Federal Interagency Working Group on Environmental Justice," 24 April 2002.
       http://www.epa.aov/compliance/resources/publications/ei/iwa frn ei  revit proi.pdf.
        Charles Lee, U.S. Environmental Protection Agency; Office of Environmental Justice, Associate Director for Policy and
       Interagency Liaison, Electronic Communication, 2 April 2002.
       12 Ibid.
       13 Environmental Justice Collaborative Model: A Framework to Ensure Local Problem-Solving,  Status Report, p. 8.



14    An Evaluation of the Use of Partnerships to Address Environmental Justice Issues in Communities

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communities will be enabled to more easily access  existing federal and other resources that
enhance environmental protection and community revitalization.

Collaboration Explored in Brief

       Before reviewing the collaborative projects in more detail, it is helpful to discuss briefly
the term collaboration.  In her comprehensive treatment of  the subject, Barbara  Gray defines
collaboration as "a process through which parties who see different aspects of a problem can
constructively explore their differences and search for solutions that go beyond their own limited
vision of what  is possible."14   Collaboration, according to  Gray, is typically used to resolve
conflicts or advance shared visions, and it can be used in a variety of settings including "joint
ventures among businesses,  settlement of local  neighborhood  or environmental  disputes,
revitalization of economically depressed cities, and resolution of major international problems."15
According to Gray, the collaborative process typically consists of three phases: (1) the problem-
setting phase, in which parties join together to discuss concerns; (2) the direction-setting phase,
in which parties use organizational techniques such as agendas and subgroups to works
towards and reach  an agreement; and  (3) the implementation  phase, in which the parties
generate  outside  support  for their agreement   and  monitor  it  to   ensure  its  proper
implementation.16 Gray associates several benefits with collaboration, which are listed below:17
                        The Benefits of Collaboration (from Gray)

         Broad comprehensive analysis of the problem domain improves the quality of solutions.
         Response capability is more diversified.
         It is useful for reopening deadlocked negotiations.
         The risk of impasse is minimized.
         The process ensures that each stakeholder's interests are considered in any agreement.
         Parties retain ownership of the solution.
         Parties most familiar with the problem, not their agents, invent solutions.
         Participation enhances acceptance of solution and willingness to implement it.
         The potential to discover novel, innovative solutions is enhanced.
         Relations between  the stakeholders improve.
         Costs associated with other methods are avoided.
Figure 1. The Benefits of Collaboration (from Gray)

       Gray also points out several realities associated with collaboration.  First, collaboration
will not always work, as, for instance, when one party holds significantly higher power relative to
the other participants. Second, collaboration may not always resolve complex, multiparty issues,
especially when parties perceive the dispute as centering on a distinctly defined set of gains and
losses. Furthermore,  collaboration can  be  difficult  when  the  parties' perceptions  of a threat
"have  deep psychological  and emotional roots."   To overcome this challenge,  Gray suggests
that collaboration must pay careful attention to the design of stakeholder meetings.  In addition,
Gray  suggests  that effective  collaboration requires a  significant investment  of time  by the
participants, and "the skill  and forbearance of a convening organization and/or a skilled third
party."18
14
  Barbara Gray, Collaborating: Finding Multiparty Ground for Multiparty Problems. (San Francisco: Jossey-Bass
Publishers, 1989). p. 5.
15 Ibid. pp. 6-7.
16 Ibid. p. 57.
17 Ibid, pp.21.
-HO     ' '
  Ibid. pp. 23-25.



CHAPTER ONE: Introduction                                                                      15

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              In a more  recent examination of the topic, Steven Daniels and Gregg Walker describe
       collaboration as a  process involving "interdependent parties identifying issues of mutual interest,
       pooling their energy and  resources, addressing  their differences, charting a course for the
       future, and allocating implementation  responsibility among the group."19  They  also  describe
       several important features  of collaboration, which are listed below.20
                        Key Features of Collaboration (from Daniels and Walker)

          1.   It is less competitive and more accepting of additional parties in the  process because they are
          viewed more as potential contributors than as potential competitors.
          2.   It is based on joint learning and fact-finding; information is not used in a competitively strategic
          manner.
          3.   It allows underlying value differences to be explored, and there is the  potential for joint values to
          emerge.
          4.   It resembles principled negotiation, since the focus is on interests rather than positions.
          5.   It allocates the responsibility for implementation across as many participants in the process as
          the situation warrants.
          6.   Its  conclusions are generated by participants  through an interactive, iterative, and reflexive
          process. Consequently, it is less deterministic and linear.
          7.   It is an ongoing process; the participants do not meet just  once to discuss a difference and then
          disperse. However, collaborations may  have  a limited life  span if the issues that brought the
          participants together are resolved.
          8.   It has the potential to build individual and community capacity in such  areas as  conflict
          management, leadership, decision making, and communication.
       Figure 2. Key Features of Collaboration (from Daniels and Walker)

              The authors argue  for the use of collaboration as  an important public policy tool to
       address natural resource conflicts—one  that can  effectively  balance two competing societal
       public policy goals of "technical competence and participatory process".21  They also carefully
       point out,  however, that  collaboration  is a  challenging  endeavor.    They  explain  that to
       collaborate, experts must learn to communicate without the use of jargon and to admit that their
       views  reflect  "fundamental value preferences."   Also, to  collaborate,  citizens must make a
       substantial investment of their own time, acknowledge contrasting "worldviews and political
       preferences" and take care to make only reasonable demands of agency staff and tax dollars.22
       Moreover,  they explain  that whether parties begin  to collaborate  hinges entirely with  the
       participants,  since  "there  is no  practical way  or ethical   reason to force them  to  interact
       collaboratively."  They  add to this by  stating, "Collaboration cannot be forced,  scheduled, or
       required; it must be nurtured, permitted, and promoted."23  As with Gray,  Daniels and Walker
       also emphasize the importance of design in collaboration.   They  note that,  "A process is not
       collaborative just  because someone  labels  it so, but  the collaboration emerges from  the
       interactions of the participants, which, in turn,  is  encouraged,  by the  thoughtfulness  of the
       design."24
       19
         Steven E. Daniels and Gregg B. Walker, Working Through Environmental Conflict: The Collaborative Learning
       Approach. (Westport, Connecticut: Praeger, 2001). p. 10.
       20 Ibid. p. 63.
       21 Ibid. pp. 10,4.
       22 Ibid. p. 11.
       23 Ibid. p. 57.
       24 Ibid. p. 12.
16    An Evaluation of the Use of Partnerships to Address Environmental Justice Issues in Communities

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Goals of the Evaluation

       Although the EJ Collaborative Model  is still emerging, since the  launch  of the Action
Agenda,  the  IWG  has been committed to learn from the national demonstration projects. By
better  understanding how these projects  use collaborative processes,  the IWG  hopes to
continue  developing a collaborative model that other communities  addressing environmental
justice issues can more easily apply in the future.  In the fall of 2000, the IWG began exploring
the possibility of having the Evaluation Support Division in EPAs Office of Policy, Economics,
and Innovation  conduct an evaluation of some of the on-going projects. Starting  in November
2000, EPAs  Evaluation Support Division began working with the IWG to begin  to frame the
evaluation questions, with the expectation that findings from individual project evaluations would
serve as  the basis for a cross project assessment.

       Recognizing  early  on that some stakeholders may be  reluctant to  participate in a
government-sponsored evaluation, especially given that projects were voluntary, challenging
issues were being addressed and, many projects were still  in the early stages, the evaluation
team  took  three steps.  First,  the team composed a set of environmental justice evaluation
guiding principles (see Appendix B) intended to describe what an evaluation is, why it is useful,
how it can be done in a manner that is respectful of the community, and how evaluation results
can be used to empower the participants involved.  Second,  the team sought a high degree of
input from a range of groups including the National  Environmental Justice Advisory Council, the
IWG,  demonstration project leaders, program  evaluators, business representatives, academia,
and environmental justice activists25  Finally, the team gave project leads the opportunity to
review and comment on the questions in advance to obtain  assurances that (1) the evaluation
purpose  was clear and acceptable to  the community, (2) data collection  techniques  were
considerate of interviewees'  time,  and  (3)  interview  questions  were  structured such  that
participants could provide the most accurate information.

       Although the primary focus of the effort did not change based  upon stakeholder input,
the team did  choose to develop case studies  of the projects rather than individual evaluations
for the six projects reviewed. The six case studies were then analyzed to address the following
topics:

•   Partnership process, activities, and outcomes;

•   Key factors influencing partnership success;

•  Value of  multi-stakeholder collaborative  partnerships  to address environmental justice
    issues;  and

•  Value of federal agency involvement in these efforts.

       The information derived for this assessment is intended to assist individuals participating
in, or assembling,  a collaborative effort centered on  issues of environmental justice.   The
evaluation  provides specific lessons to avoid  obstacles and enhance  collaborative efforts.  It
also serves as  one model for evaluating projects using a collaborative approach  in the future.
Additionally,  the  evaluation   should  enable champions  and  users  of collaboration  for
environmental justice work to further envision ways to develop the  EJ Collaborative Model's
25 In addition to providing both the NEJAC and the IWG the opportunity to comment on the evaluation approach, two
facilitated national conference calls were conducted in 2001 to better inform the direction of the evaluation. To view
proceedings of the national conference calls go to: http://www.epa.qov/evaluate/ncc.htm.



CHAPTER ONE: Introduction                                                                    17

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       conceptual framework and better articulate short- and long-term environmental,  public health,
       and socio-economic outcomes one would expect to see when the Model is ideally applied.

       Brief Discussion of Following Chapters

             The following chapter,  Chapter Two,  describes  the evaluation methodology  used to
       conduct  this  assessment  and how the evaluation team derived its findings and conclusions.
       Chapter Three provides a brief  overview  of the six partnership case studies.  Chapter Four
       examines partnership opportunities  for involvement  as well  as interviewees'  perspectives
       regarding  this  topic.    This chapter also  discusses partnership  activities,  participants'
       perspectives  regarding outcomes from these activities,  and participants' satisfaction  with the
       outcomes of partnership activities thus far.

             Chapter Five discusses the  most common  successes and challenges voiced  by
       interviewees across the partnerships.  Chapter Six examines key factors influencing partnership
       progress and success. Chapter Seven looks at the different styles, policies, and  procedures of
       the partner organizations  that are impacting the progress of the partnerships.  Chapter Eight
       describes interviewees' perspectives regarding the value of using collaborative approaches to
       address  environmental justice issues, whether or not the  issues of the affected community
       would have been addressed without use of a  collaborative approach,  and whether or not such
       an approach  could be used again in  the future by the affected community to address similar
       issues.

             Chapter Nine looks at federal involvement in the partnerships reviewed.  In particular the
       evaluation team describes interviewees' perspectives regarding the value of federal involvement
       in collaborative partnerships for affected communities  and the  value of federal involvement in
       collaborative  partnerships  for federal agencies.  In addition, the team discusses whether or not
       federal  agencies  are  coordinating more effectively  with  each other  as  a result  of their
       participation in these efforts, and  provides interviewee' recommendations for federal agencies to
       best participate in EJ collaborative efforts in the future.  Chapter Ten provides  a  set of core
       findings  and  recommendations regarding  how to best learn from and improve  on-going and
       future multi-stakeholder collaborative partnerships seeking to address  environmental justice
       issues in communities.
18    An Evaluation of the Use of Partnerships to Address Environmental Justice Issues in Communities

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CHAPTER
Evaluation Methodology
       This chapter describes the data used to inform this report and the six case studies, and
the types of analyses conducted.  The data used to  inform this report is based  upon the
information provided in the six  case studies.  Data used to develop the case  studies was
generated through a combination  of  data  collection approaches,  including  phone interviews,
face-to-face interviews, and document review.  Interview data was collected through use of a
semi-structured,  open-ended interview  guide  that was  adapted  when   needed  for the
interviewees  of different  partnerships26 The evaluation team generally followed the interview
guide;  however, not all questions  were asked  of all interviewees.  Interview questions were
structured loosely on the program framework described below.

Objectives-» Process -» Outputs-» Institutional Effects-» Environmental Outcomes27
                               t                  t
                                External Factors

Figure 3. Steps in a Program Framework

       A  concerted effort  was  made to  interview  individuals that (1)  possessed  a  strong
understanding of the partnership they were associated with; and  (2) accurately  reflected the
diversity  of partnership interests.   The evaluation  team made the  decision not to  interview
persons unaffiliated with individual partnerships. Such an effort would have required resources
well  beyond  our scope.   However,  even by limiting the interviewee  pool  in this  way, the
evaluation team fully expected to uncover a diversity of responses within single partnerships.

       To identify interviewees, the evaluation team typically developed a draft interviewee list
based  upon  an  initial  review of partnership documents.   A chart  describing the types of
organizations participating in each of the six partnerships reviewed, based upon a listing in the
December 2000 IWG Demonstration Projects Interim Report, is included below.
  The six projects reviewed all had varying titles. Stakeholders referred to their projects as partnerships or projects,
and in some case cases stakeholders used both terms interchangeably. Furthermore, in one project, partners
referred to the project effort as a collaborative. For consistency, the evaluation team primarily refers to the projects as
partnerships.
 7 For the purposes of this figure "environmental outcomes" are also meant to include public health and quality of life
outcomes.
                                                                                             19

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                         Types of Organizations Participating in the Six Partnerships Reviewed
                               Based Upon December 2000 Interim Progress Report List
                            Community/ Non-Profit

                          Local Government Official

                  State/Regional Government Official

                        Federal Government Official

                              Local Elected Official

                  Office of U.S. Congressional Official

                                Business/Industry

                                      Academia

                                Project Consultant
                                                           10    15    20     25    30

                                                               Number of Organizations
    35
    40
                Chart 1. Types of Organizations Participating in the Six Projects Reviewed Based Upon December
               2000 Interim Progress Report List

               Partnership leaders were then asked to provide feedback on the potential  interviewees
        and suggest more suitable  candidates if necessary.  In total, the  evaluation  team conducted 66
        separate interviews and a total of 79 individuals participated. Care was taken to work within the
        constraints  of the federal Paperwork Reduction  Act.   The distribution of  interviewee type  is
        included below.
                          Interviewees for the Six Partnerships Reviewed by Organizational
                                        Type (September 2001-March 2002)
                             Community / Non-profit

                           Local Government Official

                    State/Regional Government Official

                                   Federal Official

                              Local Elected Official

                   Office of U.S. Congressional Official

                                 Business/Industry

                                      Academia

                                Project Consultant
                                                            10     15     20    25
                                                             Number of Interviewees
30
35
                 Chart 2. Interviewees for the Six Partnerships Reviewed by Organizational Type (September
                 2001-March 2002)
20     An Evaluation of the Use of Partnerships to Address Environmental Justice Issues in Communities

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       As evident from  the  table, representatives of community  organizations and  federal
agencies represented the bulk of the interviewees.  When establishing the interviewee list at the
on-set, community organizations and federal agencies were most often the main participants in
the partnerships.  Given the high degree of federal involvement in these projects, the distribution
of interviewees by federal agency is also presented.
                             Federal Interviewees by Organization
                           Army Corps of Engineers

                            Bureau of Indian Affairs

                                   Coast Guard

                            Department of Defense

                     Environmental Protection Agency

                       Federal Aviation Administration

           Department of Housing and Urban Development

                             Department of Labor

                             National Park Service

                Natural Resources Conservation Service
                                                   234567
                                                     Number of Interviewees
         Chart 3. Federal Interviewees by Organization

       Interviews were primarily conducted  between  mid-September and  the first week of
October  2001.   However  interviews for two  partnerships were conducted  between  late
November 2001  and April 2002.  In addition, the evaluation team reviewed 15 to 75 documents,
depending upon availability, to develop each case study.  These documents  included written
community histories,  formal project  reports,  fact sheets,  site assessments, environmental
management plans, community planning documents, and newspaper articles.

       Case studies were structured to allow for cross-case analysis and included the following
sections: (1) community history, (2) partnership background, (3) partnership goals and process,
(4)  partnership activities, (5) measuring  partnership success, (6) partnership successes  and
challenges,  (7)  recommendations  for  improving  the  partnership,  (8)  lessons for other
communities considering partnerships, (9) value of federal involvement, and (10) findings. Parts
1-4 were  mostly descriptive and relied primarily on background documents, while parts 5-10
relied primarily on interviewee data.  To conduct the analysis using interview data,  responses to
particular questions were reviewed to  identify themes and patterns.  Care was taken to ensure
that the comments carefully reflected the sentiment of the interviewees' and the degree to which
interviewees agreed with others on a particular topic.

       Case study findings were based upon  the interview data, the document review, and the
evaluators' overall  impressions of each  partnership.   Interviewees were  also given  two
opportunities  to review their partnership case study and provide comments regarding the case
study's organization, content,  accuracy, and  readability. In addition, the evaluation team, on
CHAPTER TWO: Evaluation Methodology
21

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       occasion, contacted a few specific individuals associated with the partnerships to clarify certain
       questions  related to  partnership background and  process.    Case  studies  were  written
       understanding that the descriptions and analyses of interviewee comments reflected interviewee
       perceptions about the  partnerships at a single  point  in time.  Moreover, the evaluation team
       recognized  that the partnerships, and  interviewee perceptions  of them,  would continue to
       evolve.

             The case study partnerships were selected based upon several considerations including
       the extent to which they represented an adequate level of geographic variability and  adequate
       variability in regards to the partnership types (both in terms of the partnership focus and the
       demographic characteristics of the affected community).  In addition, attention was placed upon
       those  partnerships that were more representative of those types of partnerships that the IWG
       expects will be more commonly implemented in communities in the future.

             The focus  of this  report centers primarily  on articulating the value, and key  factors
       influencing  progress  and  success  of the  partnerships reviewed,  as opposed to specific
       outcomes articulated, for instance, in units of contamination cleaned, number of jobs generated,
       or degree to which overall quality of life has been improved. This was  due to several factors.
       First, most  of partnerships reviewed were at relatively early stages at the  time of case study
       development. Second, although  most of the partnerships have identified  goals, many lacked
       fully developed  theories that specified precisely what  activities were associated  with  their
       partnership efforts and what specific outcomes they expected to bring about once the activities
       were implemented. Third, directly related to the second point, for most partnerships selected,
       no baseline data, other than that already generated through traditional  programs, was available
       at the  start of these projects.

             Given the  numerous,  challenging issues that  many of these partnerships work to
       address,  and given the particularly  challenging set of stakeholder  relationships that these
       projects  seek  to  transform  into action-oriented  collaboratives, these challenges  are  not
       surprising.  Some partnerships developed under the expectation that collaboration was simply a
       more effective way to do business.  For these, taking time to put in place a project monitoring
       and evaluation system would most likely have seen  as inefficient, and may have actually slowed
       effective partnering if the IWG required it in the early stages.  By focusing on the added value of
       these  efforts and factors that influence success, it  is  the hope of the evaluation team and the
       IWG to begin to better understand what can be expected when  collaborative approaches are
       used by  struggling communities,  how they can best be applied, what type of evaluation system
       is feasible and  doable  for these  partnerships, and  how success can best be measured in the
       future.
22    An Evaluation of the Use of Partnerships to Address Environmental Justice Issues in Communities

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CHAPTER
Overview of Case Study Partnerships
       This chapter provides a very broad overview of the six partnerships examined for this
evaluation and concludes with a brief discussion outlining some of the partnerships' similarities
and differences.

The Partnerships

       The Barrio Logan  Partnership is based primarily  in an  inner city community near
downtown San Diego.  The partnership formed in 2001  as  part of the IWG designation after
initial  discussions between a senior EPA official and representatives of the Environmental
Health Coalition, a  local environmental justice organization with  a long-standing history of
working in the Barrio Logan community.  Barrio Logan is faced with  several challenges, most
notably incompatible land-uses brought about through lack of proper zoning restrictions that led
to the emergence of industrial land uses  near residential homes.  Through a structured,
facilitated  partnering  process,  the Barrio  Logan  partnership  has brought  long-standing
adversaries together to discuss, form goals, and implement actions to address some  of the
numerous quality of life issues facing the community.

       The Bridges to Friendship Partnership emerged in  1998 out of concerns that a major
redevelopment effort in a distressed Washington, D.C. neighborhood  would fail to benefit local
residents  and  could eventually  result in  their  displacement.    Initiated by  community
organizations and officials at the Washington Navy Yard,  these groups formed a structured but
flexible partnership involving numerous community non-profits,  several federal agencies,  and
the government of the District of Columbia to ensure that local residents would benefit from the
redevelopment through  better coordination, communication,  and pooling of expertise  and
resources. With over forty partners today, partnership members view this coordinated approach
as an effective way to conduct business and continue to search for opportunities to better serve
local residents.

       The Metlakatla Peninsula Cleanup  Partnership is a unique emerging collaboration
between  the  Metlakatla Indian Community  (MIC),  federal agency field staff in Alaska,  and
federal headquarters staff  based primarily in Washington D.C.  Its purpose is  to ensure the
cleanup of over 80  primarily government-contaminated sites on  the MIC's home island in
southeast Alaska. Through these coordinated efforts, the parties hope to cleanup the sites in a
manner that  is satisfactory  to the Tribe, making more efficient use of resources, and map out a
process for cleanup  of complex multi-party sites.  The issues are complex given  the numerous
agencies and other parties involved in the  contamination,  the different parties' policies  and
procedures for contaminated site cleanup, and disagreements over who should cleanup the
sites and to what level. The partnership effort began in 2000 after the designation by the IWG
as a  national  demonstration  pilot  and built upon  an on-going local  collaboration  primarily
between the  MIC and Alaska federal agency field staff.
                                                                                         23

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             The Metro East Lead Collaborative is an effort that emerged after a local hospital and
       government  officials  determined that  high  lead levels in children in  East. St. Louis and
       surrounding communities may be a result of lead-contaminated soil.  Recognizing the need for a
       comprehensive  approach to reduce  the  threat of lead-poisoning, in early 1999, an  EPA
       representative brought several groups already at work  on  lead and related issues together to
       form  a structured partnership.  Although initially focused on East St.  Louis,  the  project soon
       expanded  its focus to other nearby neighborhoods.  In  addition, the enthusiasm  over  the
       partnership's lead-reduction  efforts spurred the partnership to begin simultaneously addressing
       brownfields redevelopment.

             The New Madrid Tri-Community Partnership resulted in 1998 after local  residents
       from  one rural community in southern Missouri requested the assistance of the federal Natural
       Resources Conservation Service (NRCS) to help  it tackle numerous social, economic, and
       environmental challenges.  Responding to the call,  NRCS joined together with EPA, a regional
       non-profit,  and two  additional communities in the area to begin addressing common residential
       concerns.  Soon after the partnership was designated by EPA as a Child Health Champion
       national demonstration project, these groups  began taking a structured  approach to addressing
       asthma, lead, and water quality issues in the three communities.  Since then, the partners have
       made significant progress meeting the objectives outlined under their program.

             The ReGenesis Partnership  emerged in 1999, after the leader of  a 1,400-member
       group representing  two distressed and adjacent neighborhoods in Spartanburg, South Carolina
       brought together numerous  stakeholders in  an effort to cleanup and  revitalize the area.  By
       building a shared vision for redevelopment, the energy and enthusiasm surrounding the effort
       brought together approximately 70  organizations  representing a range of interests, which
       includes the cleanup and redevelopment of two Superfund equivalent sites, the building of a
       health clinic, a recreational greenway, new road construction, and new affordable housing. This
       loosely structured partnership is headed by Harold Mitchell, the leader of  ReGenesis, and
       guided by  a core group including Mitchell, and  representatives of the City,  the  County, and
       EPAs regional office based in Atlanta.

       Partnership Similarities and Differences in Brief

             Across the six partnerships reviewed  are both  similarities and differences.  First,  the
       partnerships started at different points in time.  Some  started as early  as 1998 and others as
       late as 2000.  Second, some partnerships were  initiated by communities or community-based
       organizations while  others were initiated by federal agencies.  Most partnerships have identified
       issues, formed goals, and are taking actions or planning actions to  address these issues. Most
       have well-defined operating  structures,  however only one regularly relies on a professional
       facilitator. The partnership coordination mechanisms range from tight to loose, and the scope of
       solutions sought by each of the  partnerships vary from  specific to  comprehensive.   In all
       partnerships diverse stakeholders are  participating, however,  most  stakeholders  represent
       community or government-based organizations.  Finally, all partnerships have varying levels of
       community involvement.
24    An Evaluation of the Use of Partnerships to Address Environmental Justice Issues in Communities

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 Partnership    Partnership   Demographics   Geographic       Year       Partnership Focus
 Title           Location      of Affected       Characteristics   Initiated
                               Community
 Barrio Logan
 Bridges to
 Friendship


  letlakatla
 Peninsula
 Cleanup
 Metro East
  .ead
  ;ollaborative
San Diego,
California
Southeast/
Southwest
Washington,
D.C.

Southeastern
Alaska
East St.
Louis/St. Clair
County, Illinois
Predominantly
Latino/Low
income

Predominantly
African
American/Low
income

Native
American/Low
income


African
American/Low
income
Inner city
Inner city
Rural/Island
Inner City
2000
1998
2000
1999
Address immediate
health concerns/
Boost overall quality
of life

Increase overall
resident employment/
Boost overall quality
of life

Cleanup
contaminated sites
Improve children's
health by reducing
lead poisoning
New Madrid Tri
Community
New Madrid
County,
Missouri
African
American/
Caucasian/Low
income
                                                Rural
                                                               Address childhood
                                                               lead poisoning,
                                                   1998        asthma and allergies,
                                                               and water
                                                               contaminants
ReGenesis
Spartanburg,
South Carolina
African
American/Low Urban/Rural
income
Address and
2000 revitalize
contaminated sites
Table 1. Case Study Partnerships Summary
CHAPTER THREE: Overview of Case Study Partnerships
                                                                                        25

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      CHAPTER
       Partnership Involvement Approaches, Activities, and
       Outcomes
                Our organization's priorities are integrated into the partnership.  [We've] been able to
                feel good about participating, input, and cooperation.

                                                       -   Interviewee, ReGenesis Partnership
                We're talking about safety, housing, trucks,  and all the things that are important to
                the community.

                                                       - Interviewee, Barrio Logan Partnership
                Impact so far is enthusiasm...there was a time when people felt hopeless about their
                future.  Now people feel positive about their future

                                                       -   Interviewee, ReGenesis Partnership
             This chapter looks at the case study partnerships in terms of their approaches for
       involving different parties, activities conducted, and outcomes generated by these activities.

       Partnership Involvement Approaches

             Each partnership developed in a unique fashion and each has its own style for involving
       partner members in partnership discussions and for involving the affected community.  Despite
       differences, some general patterns across the partnerships exist. First,  partnership organizers
       and leaders  generally sought  a  high degree of involvement from  a  broad  spectrum  of
       organizations,  including  federal, state, and  local agencies,  community-based  organizations,
       other non-governmental  organizations,  business and  industry.  Second, except for the Barrio
       Logan partnership, partnership leaders  allowed interested  organizations to continually join and
       did not appear to limit participation by any one organization.  In the Barrio Logan partnership,
       certain  parties were  not  admitted  to the  partnership out of concerns  that encouraging
       involvement of parties reluctant to be  involved in collaborative processes, or historically involved
       in a very adversarial relationship with  the  affected community, would be detrimental to the
       overall process.   In another strategic  decision, the leaders  of the Barrio Logan partnership
       developed  a criterion that prevented  potential organizations from joining the partnership if they
       were unwilling to contribute resources to the partnership effort.  These parties were, however,
       allowed to observe the proceedings of partner meetings.
26

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       Third, each partnership had at least a base level of community involvement.  This came
in the form of involvement of residents from the affected community, who were usually affiliated
with  grassroots  organizations,  or  involvement  of  representatives  of  local,   non-profit
organizations that may or may not have a high degree of community support, and may or may
not be directly  based in the affected community.  Fourth,  most partnerships  periodically host
broad forums in which all partners can provide input regarding partner activities. Furthermore,
four of the six  partnerships  have,  at  least  once,  assigned  partner  members  to  smaller
committees to focus greater attention on specific concerns of the affected communities.  Finally,
most partnerships have at least one individual or a group of individuals  that regularly perform
partnership leadership and coordination functions.

Satisfaction with Partnership Opportunities  for Involvement

       A total of  62 of 79 interviewees addressed a question regarding their  satisfaction with
their ability to participate in the  partnership decision-making  process.  Interviewee responses
were sorted into four response categories: yes, somewhat,  no, and unclear. In addition, some
interviewees were either not asked the question or did  not address the question when  asked.
Responses are provided in the chart, and then discussed more below.
            Are you and your organization satisfied with your ability to participate in the
                            partnership decision-making process?
                  Yes
Somewhat
Unclear
Question not asked /
   addressed
 Chart 4. Satisfaction with Participation in the Partnership Decision-making Process. Note: 62 interviewees answered
this question. An additional seventeen interviewees were not asked or did not answer the question, seven of which
represented the Metlakatla  partnership (see footnote 28). The remaining ten interviewees include four with
ReGenesis, four with New Madrid, and two with Barrio Logan.

       Of those interviewees addressing the  question, 82 percent (51 of 62) indicated that the
partnerships  they  were  involved in allowed  them and  the organizations they  represent  to
sufficiently  participate in the  partnership decision-making process.  Five percent  (3  of 62)
indicated they were only somewhat satisfied.  Another five percent (3  of 62) were not satisfied,
and  eight  percent (5 of 62) gave responses  that  were  unclear.  Across five  of  the  six
partnerships, most interviewees indicated they were satisfied with partnership  opportunities for
CHAPTER FOUR: Partnership Involvement Approaches, Activities, and Outcomes
                                                               27

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       involvement.  One partnership (Metlakatla) did not reflect this trend.28 From this data, it appears
       as though partnership mechanisms for involvement have been effective at allowing partners to
       be adequately involved in partnership decision-making processes.

              For the interviewees indicating that they were satisfied with the decision making process,
       a Barrio Logan interviewee noted that the process has given everyone a voice. A ReGenesis
       interviewee explained that stakeholders  involved were willing to listen to parties  representing
       different views.  Some  interviewees who responded yes,  however, provided caveats to their
       responses. For instance, three  Barrio Logan interviewees indicated  that it was relatively early in
       the process to be  making  such a  determination.   Two Bridges  to Friendship  interviewees
       expressed a desire to have more  participation from other groups.  A New Madrid interviewee
       remarked  that she/he would liked to have seen  more scientific input used when determining
       which  priorities the  affected community would address.   Finally,  a ReGenesis  interviewee
       explained  that  she/he  does  not think that his/her  federal agency should have a say  in the
       process since the partnership is community-, not federally-, driven.

              For the interviewees indicating they  were only somewhat satisfied  with  the decision
       making process, a Metro East interviewee explained that there was still much more that could
       be done to assist the affected community in terms of partnership communication with residents.
       Similarly, a second  Metro East interviewee  expressed a  desire  to have greater community
       involvement.  For those indicating that the decision making process did not sufficiently allow for
       their input, a Metlakatla interviewee expressed  concern  that community concerns  were not
       being adequately heard.  Another interviewee, representing the same partnership, explained
       that it appeared as though other partner members  were making decisions without appropriate
       consultation with the affected community. Finally, an interviewee representing the ReGenesis
       partnership similarly expressed  concern that during the  partnership's  initial stage  his/her
       organization was not given adequate opportunity to understand the vision of the partnership nor
       how his/her organization could adequately contribute to the partnership.

              Of the seventeen interviewees  that  either were not  asked, or did  not address, the
       question,  seven  represented  the  Metlakatla  partnership  (70  percent  of  total Metlakatla
       interviewees).   The remaining ten  include four from  the ReGenesis partnership (25 percent of
       total  ReGenesis interviewees), four from the  New Madrid partnership (31  percent  of total New
       Madrid interviewees), and  two  from the Barrio Logan partnership (14 percent of total  Barrio
       Logan  interviewees).

       Perspectives on Whether Partnerships Adequately Address
       Participant Concerns

              Interviewees were also asked whether their respective  partnerships adequately address
       their concerns and the concerns of their organizations.  This topic is similar to the previous one,
       and  therefore requires  further explanation.   Partnerships can  involve  interested parties in
       98
         The evaluation team was aware in advance of the interviews that the Metlakatla partnership was struggling to
       move forward on a set of issues related to the cleanup of multi-party contaminated sites. Challenges stem from the
       involvement of numerous organizational representatives (some of whom aren't based in Alaska), the complex nature
       of the issues under discussion, the competing cleanup policies of different organizations, lack of a centralized
       coordination and leadership function, and insufficient communication between parties. Before and while the
       interviews for this evaluation were taking place, Metlakatla partnership members were undergoing an intensive
       alternative dispute resolution (ADR) process in order to strengthen the overall partnership effort. The ADR process
       involved a series of interviews and meetings between Metlakatla partner members and ADR professionals.
       Recognizing this,  the evaluation team generally shortened its interview time with Metlakatla partners and limited itself
       from asking most  Metlakatla interviewees the questions covered in this chapter.
28    An Evaluation of the Use of Partnerships to Address Environmental Justice Issues in Communities

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several ways.   Nevertheless,  even  with  effective  partner  involvement  mechanisms or
partnership leadership,  partner members collectively may downplay ideas put forth by certain
parties if they feel,  for instance, that implementation of those suggestions would diminish the
partnership's overall ability to reach its goal.  A certain level of resistance to ideas, as with any
collaborative  process,  is to be expected.  However, a partnership's overall effectiveness will
diminish if a sizeable portion of its partners begins to perceive its ideas as carrying little, if any,
weight in terms of influencing overall partnership direction.

       A total  of 54 interviewees addressed the question regarding this topic.   Interviewee
responses were sorted  into five response categories: yes, somewhat,  too early to tell, no, and
unclear.  In addition, some interviewees were either not asked the question or did not address
the question  when  asked.  Responses are  provided in the chart, and then discussed  more
below.
              Are the issues most important to you and your organization being
                         adequately addressed by the partnership?
               Yes
Somewhat    Too early to tell
Unclear
Question not
  asked /
 addressed
Chart 5.  Satisfaction that Partnership is Addressing Partner Organizations' Main Issues.  Note: 54  interviewees
answered this question. An additional 25 interviewees were not asked or did not answer the question, including nine
with the Metlakatla partnership, seven with ReGenesis, six with New Madrid, and three with Barrio Logan.

       Of those interviewees addressing the question, 72 percent (39 out of 54) indicated that
their respective partnerships are adequately addressing the issues of concern to them and their
organizations.   Thirteen percent of interviewees (7 of 54)  indicated that they  were only
somewhat satisfied.  Two percent of interviewees (1 of 54) indicated that it was too early to tell.
Four percent of interviewees (2 of 54) indicated they weren't satisfied that the issues  of concern
to them were being adequately addressed, and nine percent (5 of 54) gave responses that were
unclear. Four of the six partnerships roughly follow this same trend. In one partnership (Barrio
Logan)  where these  trends were not consistent, just less than one-half of the  interviewees
addressing  the  question indicated  they were  satisfied,  while the  remaining  half provided
responses ranging from somewhat satisfied to unclear.  For the second partnership (Metlakatla)
not reflective of this trend, most interviewees were not asked the question.  From this it appears
CHAPTER FOUR: Partnership Involvement Approaches, Activities, and Outcomes
                                                                    29

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       that, generally, the partnership members are making  concerted efforts to  listen and address
       each other's issues of concern.

             For the interviewees responding that their issues were adequately being addressed, a
       Barrio Logan interviewee explained that, "We're talking  about safety, housing, trucks, and all the
       things that  are important to the community."  Similarly, a Bridges to Friendship interviewee
       noted  that what was important to  her/his organization—understanding and identifying  issues
       that are important to the community, which include, jobs, environmental cleanup, and parking—
       was being addressed.  An interviewee representing the Metro East partnership was pleased to
       see a  partnership emphasis on community capacity building, which was demonstrated through
       local environmental  job training in  cleanup  techniques  for the  community.  An interviewee,
       representing the ReGenesis partnership,  who also  responded  positively,  remarked that, if
       anything,  they had to slow the partnership down because it was coming together without all the
       necessary pieces in place.

             For  the interviewees responding that the partnership was only somewhat addressing
       their concerns, a Barrio Logan interviewee expressed concern that zoning issues weren't being
       adequately  addressed.  Another Barrio Logan  interviewee wanted to see more progress on
       action. A Bridges to Friendship interviewee  explained  that she/he was satisfied, but could not
       say the same for his/her agency since she/he  had to continually  resell the concept to upper
       management.  Finally, an interviewee, representing the  Metlakatla partnership explained that
       the partners in the partnership have not been given sufficient opportunity  to assess whether
       what they have decided to do will  address the  problems of the affected community.  The 25
       interviewees that either were  not asked,   or  did not  address,  the question include  nine
       interviewees from the Metlakatla partnership (90 percent of total Metlakatla interviewees), seven
       from the ReGenesis partnership (44 percent of total ReGenesis interviewees), six from the New
       Madrid partnership (46  percent of  total New Madrid interviewees), and three  from the Barrio
       Logan partnership (21 percent of total Barrio Logan interviewees).

       Partnership Activities

             To address issues facing the affected community,  all the partnerships have identified, or
       are in  the process of identifying, activities that must be implemented.  Some partnerships have
       implemented, and continue to implement, various activities while others are still in the planning
       process, or simply waiting for  necessary actions to take place (e.g.,  resolution over disputing
       policies for  cleanup, cleanup of contaminated sites before redevelopment can  begin, etc.).  In
       addition to  actions  to achieve specific environmental,  public health, or other  socio-economic
       outcomes, partnership activities also include  actions centered on partnership formation and the
       sharing of information.  Partnership activities, based upon the partnerships reviewed, fall into
       seven non-exclusive categories listed below. The activities can be divided into two categories:
       partnership-building  activities and community-focused  activities.  Partnership-building activities
       ensure that  the partnerships can function effectively. Community-focused activities are specific
       efforts by the  partnerships  to  improve the  quality of life for the affected  communities.   In
       addition, partnership-building activities,  indirectly, also  have the potential to  produce outcomes
       similar to  those achieved through community-focused activities.  For instance, partnerships that
       help repair existing, or enable new,  linkages between the affected community and the regulatory
       or  business community  may result in greater attention to environmental and public health
       monitoring,  or waste minimization efforts, for instance. These actions, could, in turn, result in
       reduced environmental and health risk.
30    An Evaluation of the Use of Partnerships to Address Environmental Justice Issues in Communities

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Partnership-building activities

       In most partnerships, members have spent time  identifying issues, forming goals, and
planning actions to best assist the affected community.  Without such a plan,  it is difficult for
partner members to  be clear about  how their input and resources may be of assistance or
confident that their participation will  bring about any positive desired change.  For instance,
members of the New Madrid partnership spent time early exploring what could be done to assist
the New Madrid communities.  Following a designation by EPA's Office of Children's Health as
a Child Health Champion national demonstration project, New Madrid partners debated which
priority environmental health risks should be  the  focus of the  effort and  then, through the
formation of an action plan, how the ones selected should be addressed.  Through regular
partnership  forums  and   meetings  between  partnership  steering  committee  members,
ReGenesis partnership members have spent considerable energy making sure that they could
agree how to implement a revitalization vision for the affected neighborhoods.

       Directly  related to this  activity is the  coordination and sharing of information  and
resources between partners.  Without such coordination, implementation of the approaches to
assist  the affected  communities would be difficult.   Starting in March  2001, Barrio Logan
partnership members would regularly meet once per month for a three-hour session.  Central
meeting activities included  facilitated discussions  between partners  about  different activities
already underway in Barrio Logan and existing  resources partners could provide that could
benefit Barrio Logan.  As  another  example,  at  a Metro East partnership  meeting,  partners
shared their perspectives about how best to reach residents in the affected community who may
have  yards  contaminated with  lead.  Because  of this discussion,  the  agency tasked  with
informing residents completely changed its planned approach.  Instead  of sending a letter to
residents suspected  of having  lead contaminated  yards (and  asking for them to  contact the
agency if they  would like remediation assistance), this agency joined with  other Metro  East
partnership organizations and  went door-to-door in the  affected  community  and explained to
residents the full array of lead remediation services available to them.

       Also  related,  resolution of difficult issues between partners is  an important partnership
activity. Without such effort to resolve differences,  partnerships may be unable to function and
implement concrete  actions to assist the affected community.  In the Barrio Logan  partnership,
few difficult issues have surfaced between parties.  However, careful attention early on in the
partnership by the partnership leaders and facilitator to create a setting that was conducive to
effective partnering may have limited the need for this.  For instance, the team carefully outlined
partnership goals that partners had to agree on before joining.  In addition, the team explained
the specific process to be  used through which difficult issues could  be  resolved.  In the
Metlakatla  partnership,  unless  the  numerous  competing  issues  can be  resolved  in  a
collaborative manner, it is unlikely that several multi-party, contaminated sites will  be cleaned
within a reasonable time frame.  An alternative  dispute resolution team from EPA is helping the
partners address these challenges.   In the ReGenesis partnership,  members of the core
steering committee  regularly disagree about  appropriate actions for the revitalization of the
affected neighborhoods, but they are usually able  to reach mutually acceptable solutions. In
addition, the leadership  of ReGenesis,  the  non-profit organization  driving the  ReGenesis
partnership  revitalization effort,  regularly meets outside  of  the partnership  in a  series of
facilitated dialogue sessions with representatives of a local chemical plant that is based in the
affected community to discuss ReGenesis' concerns about the plant and its potential impact on
the revitalization effort.

       Finally, most  partnerships make concerted  efforts to  secure funding and additional
partners to ensure the effective  coordination of the partnership and implementation of certain
CHAPTER FOUR: Partnership Involvement Approaches, Activities, and Outcomes                        31

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       substantive activities and to bring additional energy and enthusiasm to the partnership.  During
       its first year the Bridges to  Friendship partnership was  credited  by  its partners with helping
       garner over $4 million in grant funding, which was distributed to individual partners, and used to
       help accomplish the partnership's  goals.  The Metro East partnership  has  secured over $3
       million from a variety of federal, state, county, and local agencies.  The New Madrid partnership
       secured $135,000 from EPA for the Child Health Champion national pilot project, plus additional
       assistance from  EPA and several other organizations.  In addition, the ReGenesis partnership
       secured over $1  million through grants from federal sources.

       Community-focused Activities

             The partnerships  have engaged  in a variety of activities to assist the communities in
       which  they are working.   First,  partnerships have shared information with the affected
       community about environmental and public health threats and ways to reduce their risk.  In the
       Metro  East partnership and  the New Madrid partnership, such information sharing  has been
       done primarily to educate community members  about the risks  of  lead and/or asthma  and
       describe immediate steps residents can take to protect themselves.   For instance, the Metro
       East partnership organized a team of individuals representing three  member organizations—
       EPA,  Neighbors  United for Progress,  and  the  Community  Development Block  Grant
       Operation—that traveled  door-to-door in the affected neighborhoods to inform residents of lead
       threats and help them obtain further assistance.  Specifically, the team focused on: 1)  educating
       residents  about  i)  the threats of indoor and outdoor lead contamination, ii) opportunities for
       blood-lead screening, iii) opportunities for indoor lead remediation;  and iv)  opportunities for
       outdoor lead remediation; and 2) helping residents fill-out the appropriate forms during the visits
       to help them access these services.  In  the New Madrid  partnership, community members as
       well as technical experts educated community  members on the risks of asthma/allergies  and
       lead through a  series of risk-specific mini-workshops and a major  health  fair that reached
       approximately 2,000 adults and 800 children.  In the Bridges to Friendship partnership, the
       focus of the information sharing has been to ensure that local people are made aware of job
       openings  brought on by  area wide redevelopment.  For instance, it  is collaborating with the
       Workforce Organizations for Regional Collaboration to track and make available information
       regarding employment opportunties for District of Columbia residents.

             The partnerships  also engage in specific  actions to reduce environmental and public
       health threats, and/or promote socio-economic development.  For instance,  members of the
       Metro  East partnership fully sampled and mapped the communities in which  it was working to
       identify lead contaminated homes  and industrial  sites, as part of a larger multi-step effort to
       reduce lead risk to children living in the area. As a result of Metro East partnership efforts, by
       early October 2001,  five  homes had been completely remediated and 75 were identified  and
       waiting to be completed.  In addition, five industrial sites were in the process  of being cleaned,
       and twenty others had been  identified.  The Bridges to  Friendship partnership has instituted
       several job-training programs, including an environmental job training initiative, to  ensure  that
       local residents can participate in the area redevelopment.  As of January 2002, the partnership's
       environmental job training program had graduated more then 300 students with a job placement
       rate of over 70 percent, according to one partner. The partnership has also organized business
       development seminars and  fairs in order to provide contracting opportunities  and technical
       assistance to local businesses.  In addition, Bridges to  Friendship  partners including EPA,
       Covenant  House Washington, the  Low  Impact Development Center, Community Resources,
       Inc., and  the Sustainable Communities  Initiatives have developed a  low-impact development
       training program.
32    An Evaluation of the Use of Partnerships to Address Environmental Justice Issues in Communities

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       Finally, partnerships also engage in specific community capacity building efforts.   For
instance,  in the  New Madrid  partnership ten  community  members  were trained as  peer
facilitators in issues of asthma and lead so they could help lead mini-workshops to educate local
residents  about  the  risks associated  with asthma and  childhood  lead-poisoning.   To obtain
approval as a community facilitator, the community members had to undergo training  over
period of 40-50 hours for each specific risk or until they showed mastery of the material.  They
also had to undergo a pre- and post-test to assess their learning.  The Bridges to Friendship
partnership has  also facilitated job shadowing,  internship, and elementary school programs
along with life skills workshops for residents in the affected community.
            Types of Activities Implemented by EJ Collaborative Partnerships

  Partnership-building
     •   Identification of issues, formation of goals, and planning of actions to best assist the
         affected community

     •   Coordination, sharing, and pooling of information and resources between partners

     •   Facilitation and resolution of difficult issues between partners

     •   Identification of funding and additional partners

  Community-focused
     •   Sharing of information between partner organizations and affected community

     •   Specific actions (e.g., lead testing) to reduce environmental and public health threats,
         and/or promote socio-economic development

         Build community capacity
Figure 4. Types of Activities Implemented by EJ Collaborative Partnerships


Outcomes of Partnership Activities

       Identifying the outcomes29, or results, of partnership activities is a difficult task, given the
myriad of issues being  addressed and  the myriad of approaches used  to resolve them.  In
addition,  for several of these approaches, only  limited  data on the outcomes is available.
Moreover, many partnerships lack theories that specify precisely what activities are associated
with their partnership  efforts and what specific outcomes they expect to bring about once the
activities are implemented.  These  impediments are further compounded by  the fact that the
different  partnerships  are at different stages in terms of developing goals and implementing
activities.  Nevertheless,  it is important to understand, even at a broad level, what participants
view as  the outcomes  of their activities, thus far, and  whether or not they perceive these
activities as having the intended effect for the affected communities.

       Emerging from  the data,   participants  perceive the  partnerships  as  resulting  in
environmental and other quality of life improvements and increased pride and enthusiasm for
29 During the interview process, interviewees were asked questions about both the outcomes of partner activities and
the impact of activities for the affected communities. From the responses, it was clear that most interviewees viewed
the partnership activities in terms of outcomes, not impact. Therefore, the term outcome is used throughout this
discussion.
CHAPTER FOUR: Partnership Involvement Approaches, Activities, and Outcomes                        33

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      the  communities.    Furthermore, a  number of interviewees  cited  the  implementation  of
      environmental and other activities as a direct outcome of partnership efforts.  This may be due,
      in part, because many interviewees expressed that  in the  absence of their partnerships, the
      implementation of these activities simply would not have taken place; or that implementation of
      these  activities logically  results  in reduced environmental and other risks for the affected
      community.  This style of response will be important to keep in mind  when evaluation teams
      work with partnerships to characterize the outcomes of partnership activities in the future.

             For  implementation  of  environmental  and other activities  designed  to reduce
      environmental and public health risk,  and boost overall quality of life for affected communities,
      interviewees mentioned a variety  of activities. These  include the cleanup of contaminated sites,
      the  testing  of some homes for  lead, implementation of extensive job training and related
      programs, and the communication of environmental risks through brochures and environmental
      conferences.   Representatives  from  the  Barrio   Logan, New  Madrid,  and  ReGenesis
      partnerships also mentioned the building of community pride and enthusiasm as an  outcome of
      partnership activities. Closely related  to the fostering  of community pride, interviewees from the
      Barrio Logan and  New  Madrid partnerships  mentioned  that  partnership  activities   have
      empowered communities.   For  instance,  a New  Madrid interviewee  remarked  that the
      partnership she/he represented gave the people a lot  of confidence to obtain the resources they
      need.

             When discussing  improved environmental and other quality of life outcomes for the
      affected  communities,  representatives from the New Madrid  and ReGenesis partnerships
      explained how the partnerships have  resulted in  improved community awareness in regards to
      environmental and other public health risks.  Particularly interviewees with the New Madrid
      partnership  explained  how  partnership  activities  have  boosted education  of  community
      members about environmental and health risks they face and how to respond. A New Madrid
      interviewee also explained more generally that, "A lot of the things [the communities] didn't  have
      they now have.   It  has made  living conditions a  lot better."  Another outcome,  cited  by
      interviewees across  the Metlakatla,  New Madrid,  and  Bridges  to Friendship partnerships,
      revolved around how partnership activities  have resulted in increased employment for  local
      residents.   For instance, a  Bridges to  Friendship interviewee  cited  an  example  where
      partnership activities  resulted in the employment of several hundred people in the environmental
      profession.  Finally, another Bridges to Friendship interviewee explained that partnership efforts
      have better  ensured  that development could take place in the affected  area without forcing out
      low-income  residents.   A text box  below includes a more  extensive  list describing  what
      interviewees perceive as the outcome of partnership activities.
34    An Evaluation of the Use of Partnerships to Address Environmental Justice Issues in Communities

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                        Outcomes of EJ Partnership Activities
                            as Perceived by Interviewees

         Public health, environmental, socio-economic, and other quality of life improvements

         Implementation of public health, environmental,  socio-economic, and other quality of
         life boosting activities

         Boost in community enthusiasm and/or pride

         Community empowerment

         Securing of additional resources

         Draws attention to problems in affected community

         Improved coordination of information and resources between partners

         Enables work to be accomplished at a quicker pace

         Enables communication between partners

         Enables more work to be done
Figure 5. Outcomes of EJ Partnership Activities as Perceived by Interviewees

Satisfaction with Outcomes of Partnership Activities

      Interviewees were  also  asked whether they  were satisfied with  the  outcomes  of
partnership activities so far.  Interviewees responded to this question in terms of satisfaction
with  outcomes  regarding  (1) partnership efforts  to begin laying  the  foundation for more
substantive actions at a later date, (2) specific environmental and public health efforts taken by
partner members to assist the affected communities; or (3) both. Interviewee responses were
sorted into six response categories: yes, yes but would like to see more, somewhat, too early to
tell, no, and unclear.  In addition, some interviewees  were either not asked the question or did
not address the question  when asked.   Responses  are provided in  the chart, and  then
discussed more below.
CHAPTER FOUR: Partnership Involvement Approaches, Activities, and Outcomes                        35

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                             Are you satisfied with the outcomes of these activities so far?
                   Yes
Yes, but would
  like to see
    more
Somewhat   Too early to tell
Unclear
Question not
  asked /
 addressed
       Chart 6. Satisfaction with Outcomes of Partnership Activities. Note: 53 interviewees answered this question. An
       additional 26 interviewees were not asked or did  not answer the question, including ten with the Metlakatla
       partnership, six with ReGenesis, four with Bridges to Friendship, three with New Madrid, and three with Barrio Logan.

              Of those interviewees addressing the question, 51 percent (27 of 53) indicated they were
       satisfied  with the outcomes of their partnership activities so far.   Eleven  percent (6  of 53)
       indicated  they  were  satisfied,  but would like to  see additional work done in the affected
       communities.   Twenty-five  percent  of interviewees (13 of 53) indicated  that they were only
       somewhat satisfied with  partnership outcomes so far.  Four percent (2  of 53) indicated that it
       was too early to tell. Two percent (1 of 53) indicated dissatisfaction,  and eight percent (4 of 53)
       gave  responses that  were  unclear.  Across all  partnerships  except one,  the majority of
       interviewees were  satisfied to  somewhat satisfied with partnership outcomes so far.  In the
       Barrio  Logan  and  ReGenesis partnerships,  most of  the interviewees  indicated  they were
       satisfied.  A number of interviewees representing the Bridges to Friendship, Metro East, and
       New Madrid partnerships indicated  they  were either satisfied  but would  like to see  more, or
       somewhat satisfied with  the outcomes of partnership activities  so far.   Finally, the Metlakatla
       partnership was not reflective of the trends, as interviewees representing this partnership were
       not asked the question.  Generally,  across five of  six partnerships,  a majority of interviewees
       were satisfied with  the outcomes of partnership activities so far.  However, more than  a third
       were either (1) satisfied  with partner outcomes but would like to see more work done in the
       affected communities, or (2) only somewhat satisfied with partner activities.

              For those  interviewees indicating  they  were  satisfied with  the outcomes of  their
       partnership  activities  so far, an  interviewee representing a  partnership far  along  in  the
       implementation of partnership activities (Bridges to Friendship) noted that the partnership work
       has benefited the community. Another interviewee, representing another partnership advanced
       in  meeting its objectives (New Madrid), explained that she/he was satisfied in terms of
       implementing  the  activities described  in  the partnership action  plan.   Furthermore, an
       interviewee representing  another partnership somewhat advanced in implementing its activities
       (Metro East),  explained  that the partnership has  been  efficient moving forward to cleanup
       contaminated sites, and that without it, she/he was  not sure how fast this would have occurred.
36    An Evaluation of the Use of Partnerships to Address Environmental Justice Issues in Communities

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An  interviewee,  representing a partnership  in the early  stages  of implementing  partnership
activities (ReGenesis), remarked that the partnership was focused on the right activities and that
they would enhance the quality of life for the  affected community.  An interviewee representing
a partnership  that was just beginning to  implement activities (Barrio Logan)  explained that
despite  taking  considerable time to start the  partnership effort, she/he indicated that the group
was working well and that she/he was very satisfied.

       For those indicating that they were satisfied with partnership outcomes so far, but would
like to see more, a Bridges to Friendship interviewee noted that she/he has been satisfied with
what the partnership has been able to accomplish so far,  but that she/he would never  be fully
satisfied.  A New Madrid interviewee explained that as far  as meeting  his/her  partnership
objectives, she/he was satisfied. However, there would always be  more to be done to assist the
affected community.  Finally, a Metro East interviewee  remarked that  she/he would  never be
fully satisfied, but was pleased with what they have been able to do so far.

       For those indicating that they were only somewhat satisfied, interviewees expressed a
variety of concerns that weighed against their feelings of satisfaction.  For  instance,  a New
Madrid interviewee explained that his/her organization's  actions as part of the partnership were
only able to address some  of the affected  community's  concerns.  A Bridges to Friendship
interviewee and a New Madrid interviewee expressed concerns over challenges associated with
specific partnership actions, not the partnerships overall. A Metro East interviewee and another
New Madrid interviewee commented on their  concerns about the affected communities' abilities'
to continue  with successes once the partnerships ended.   Another Metro  East  interviewee
expressed concerns over the lack of the partnership's pace.  A ReGenesis interviewee voiced
concern over the lack of resources dedicated to the partnership, noting that for efforts such as
these, resources need to be dedicated to someone on the ground in the affected community, as
is done for Brownfields Showcase Communities.  Another Metro East interviewee remarked that
she/he was satisfied with the outcome of partnership activities to  an extent, but that additional
federal participation was needed.  Finally, a Barrio Logan interviewee expressed satisfaction for
the partnership efforts  thus far,  but wanted the partnership  to  begin taking more  concrete
actions to assist the affected  community.

       For those indicating that they were not satisfied, a Bridges to Friendship interviewee and
a Metro East interviewee explained that that there was a long way to go in terms of having the
desired  impact on the affected community.  A Barrio Logan interviewee remarked  that his/her
partnership should be further ahead.  Finally,  another Barrio Logan interviewee noted frustration
with the lack of resources allocated as part of the national demonstration project designation.
The 26 interviewees that either were not asked, or did not address, the question  include ten
interviewees from the Metlakatla  partnership  (100 percent of total Metlakatla interviewees),  six
from the ReGenesis partnership  (38 percent of total ReGenesis interviewees), four from the
Bridges to Friendship partnership (25 percent of total Bridges to Friendship interviewees), three
from the New Madrid partnership  (23 percent of total New  Madrid interviewees), and three from
the Barrio Logan partnership (21 percent of total Barrio Logan interviewees).
CHAPTER FOUR: Partnership Involvement Approaches, Activities, and Outcomes                        37

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        Partnership Involvement Approaches, Activities, and Outcomes

        Summary Findings

        >    Generally, partnership mechanisms for involvement have been effective at allowing
             partners to be adequately involved in partnership decision-making processes.

        >    Generally, the partner members are making concerted efforts to listen and address
             issues of concern to their partner members.

        >    Partnerships are implementing both partnership-building and community-focused
             activities.

        >    Interviewees perceive their partnership activities as having a range of positive
             outcomes, including the implementation of environmental protection and other efforts,
             and improvements in environmental quality, public health, and economic conditions.

        >    A majority of interviewees addressing the topic (27 of 53) were satisfied with the
             outcomes of their partnership activities so far.  However, a number of interviewees
             were either (1) satisfied with partner outcomes but would like to see more work done
             in the affected communities, or (2) only somewhat satisfied with  the outcomes of
             partner activities.
       Figure 6. Partnership Involvement Approaches, Activities, and Outcomes: Summary Findings
38    An Evaluation of the Use of Partnerships to Address Environmental Justice Issues in Communities

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CHAPTER
Partnership Successes & Challenges
          Success is working together as partners.  There is equal commitment from all the
          partners. No organization is treated different.

          Challenge: trying to get the resources and the financial support. It is hard to use
          federal and private funds together.

                                         - Interviewee, Bridges to Friendship Partnership
          [Greatest success is the] number of resources we have been able to get together to
          get this done. Designating this as an EJ community allowed the community to
          secure resources and work together.

          [One of the greatest challenges is the] communication and coordination of all the
          agencies.

                                           -  Interviewee, Metro  East Lead Collaborative
      This chapter takes a broad look at what interviewees have described as the greatest
successes and greatest challenges of the partnerships they are involved in.  Although,  on
occasion, the evaluation team takes time to highlight specific examples from certain case study
partnerships to add context to the findings, the team's primary goal is to provide the reader with
a macro-level understanding  of some of  the successes and challengers emerging from the
partnerships.

Partnership Successes

      When asked about the greatest successes facing the development and implementation
of their respective partnerships, interviewees generated approximately  108 responses, which
fell  roughly into 22 different response categories.  As  shown in the chart below,  responses
ranged from spin-off activities generated because of the partnership to the formation/operation
of the partnership itself. The four most commonly cited responses are discussed below.
                                                                                       39

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               Greatest Successes Across EJ Collaborative Partnerships
        Formation/operation of partnership
        Strong involvement of community/community organizations
        Implementation of partnership-specific environmental protection or socio-
        economic development activities
        Decrease of duplicative activities
        Able to more effectively perform public health and environmental protection
        activities
        Community empowerment
        Increased ability to generate creative ideas to resolve difficult issues
        Too early to tell
        Improved interagency understanding
        Ability to accomplish much with minimal conflict
        Securing, organization, and assignment of funding
        Designation/visibility gained as a result of designation as an IWG national
        demonstration project
        Dedication of partners
        Types of partners involved
        Partnership's ability to continue operating
        Spin-off activities initiated because of partnership
        Increase in community pride
        Initiation of a team-building exercise
        Federal agencies' improved understanding of community's needs
        Community's improved understanding that fed agencies are concerned about
        them
        Community's increased understanding of a military installation
        Ability to put aside disagreements outside partnership and still participate in
        good faith	
    Numberwho
identified as greatest
                                                                                   success
         38
         14

         12
         3
         3
         3
         2
         2
         2
         2
         2
         2
         1
         1
         1
         1

         1

         1

         1
       Table 2. Greatest Successes Across EJ Collaborative Partnerships. Note: approximately 75 interviewees provided a
       total of 108 responses. An additional four were not asked or did not answer the question, including three with New
       Madrid and one with Bridges to Friendship.

              The most commonly referenced success, cited by 38 interviewees across five of the six
       partnerships (Barrio Logan, Bridges to Friendship, Metlakatla, Metro East, and ReGenesis), was
       the formation and operation of the partnerships themselves (35 percent of total response).  In
       two of the partnership communities (Barrio Logan and Spartanburg  (ReGenesis)),  tensions
       between the community and other stakeholders  were  somewhat  high before partnership
       formation and clearly, simply arriving at a point where substantive dialogue could occur between
       groups  with  often-adversarial histories  was deemed  very  significant.   Even  in  the  other
       partnership communities where tension  across stakeholders  was not  as apparent, the act of
       bringing  diverse groups  together to share knowledge, expertise, and  resources and  address
       challenging issues was considered to be a very important step.   The second most commonly
       referenced  success,  cited  by fourteen  interviewees  representing  the New Madrid and
       ReGenesis  partnerships, was  the  strong involvement of community organizations and/or
       residents from the affected community (13 percent of total response).  This was most significant
       in the ReGenesis partnership, which  is driven by a single community organization that has the
       strong support of almost the entire affected community.

              The third most commonly noted success, cited by twelve interviewees representing three
       partnerships (Bridges to Friendship, Metro East, and New Madrid),  was the implementation of
       partnership-specific  public health, environmental  protection,  and/or  economic  development
       programs (11 percent of total response).  These include the successful (1) implementation of an
40    An Evaluation of the Use of Partnerships to Address Environmental Justice Issues in Communities

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extensive job-training program; (2) assessment of soil contamination, and the  identification of
twenty,  and the cleanup of five,  contaminated  sites;  and (3) lead testing of children.  These
interviewees clearly saw the emergence of their partnerships as the reason these activities had
been undertaken.  Metro  East interviewees  remarked that one of the partnership's greatest
successes was its ability to ensure that public health and environmental protection activities are
performed more effectively.   Interviewees noted  that  by better understanding what each
organization could provide, the partnership  organizations were able to more effectively identify
contaminated  sites and children  at risk from lead poisoning and more quickly initiate lead
remediation activities.   The  fourth  most commonly referenced  success,  cited  by  nine
interviewees representing  the Bridges to Friendship and Metro East partnerships,  was the
reduction of duplicative activities performed by local organizations and agencies (8 percent of
total response).  Interviewees from these  partnerships  saw the  sharing of  information and
strategic targeting of resources as an integral component to ensure the most efficient delivery of
services to the affected  community.

Partnership Challenges

       When asked about  the greatest challenges facing the development and  implementation
of their respective partnerships,  interviewees generated  approximately  111 responses,  which
roughly fell into 19 different response categories.  As shown in the chart below, responses
ranged from understanding what  constitutes success for the affected community to agreeing to
and  then implementing actions to address  partnership goals.  The four most commonly cited
responses are discussed below.
                                                                          Numberwho
        Greatest Challenges Across EJ Collaborative Partnerships             identified as
                                                                       greatest challenge
 Maintenance and operation of the partnership                                      26
 Implementation of partnership-specific environmental protection or socio-               „
 economic development activities
 Communication issues                                                          14
 Ensuring greater community engagement                                           9
 Enabling specific parties to work together                                           6
 Organizational policies/procedures that prevent implementation of partnership
 activities
 Trust issues                                                                    6
 Agreeing to and then implementing actions to address the goals                        5
 Impact of 9/11                                                                  5
 Insufficient community capacity                                                   2
 Partner recruitment                                                              2
 Partnership's lack of mandate or enforcement authority                                2
 Addressing peripheral issues, or ones that cannot be resolved in the short term           2
 Understanding what constitutes success for affected community                        1
 Becoming accustomed to different organizational styles                                1
 Racial issues                                                                   1
 Disparities in funding availability between parties                                     1
 Lack of appropriate federal involvement                                             1
 Lack of understanding regarding federal trust responsibilities	1
TableS. Greatest Challenges Across EJ Collaborative Partnerships. Note: approximately 74 interviewees provided a
total of 111 responses. An additional five were not asked or did not answer the question, including four with the New
Madrid partnership and one with Bridges to Friendship.
CHAPTER FIVE: Partnership Successes and Challenges                                               41

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             The most commonly noted challenge, cited by 26 interviewees representing four of the
       six partnerships (Barrio Logan, Bridges to Friendship, Metro East, and ReGenesis), centers on
       maintenance and operation of the partnership (23 percent of total response).  This challenge
       included grappling with such day-to-day issues as coordination, ensuring continuing cooperation
       amongst  the  different parties,  maintaining  partnership momentum,  maintaining partnership
       focus, and keeping key  decision makers  involved.   The maintenance of the partnerships is
       made difficult due to the numerous players, and some partnerships' efforts to simultaneously
       address  several crosscutting issues.  In short,  the partnerships require a certain base level of
       coordination to function effectively.  However,  some  of the  partnerships struggled to maintain
       adequate coordination.  For instance, the ReGenesis  partnership pulled together an impressive
       number  and array  of  partners  to address several local issues.   Despite this,  however,  the
       partnership lacked a  centralized office and  day-to-day  coordinator that could  be easily
       accessible to  partners and welcome potential  partners into the effort.  Furthermore, lack of a
       coordinator function slowed the partnership's ability to  identify on paper what the partnership
       goals were, who would provide support for what activities, and who specifically was participating
       in the partnership. The Bridges to Friendship partnership, supported by an impressive number
       and array of parties, benefited greatly from an executive director.  However, instead of being
       able to regularly focus on strategic planning and ensuring continued cooperation of the partners,
       the executive director, lacking any paid coordinators, was  required to spend significant time
       performing  routine  partnership  administrative  work.   Contrasting with  these  examples,
       interviewees from the Metro East partnership voiced concerns about the coordination role being
       led by a  non-local official.   Modifications to this  partnership's operating structure, resulting in
       more local coordination, have helped to address this challenge.

             The second most commonly referenced challenge, cited by 20 interviewees representing
       four  partnerships (Barrio  Logan, Metlakatla,  New  Madrid,  and  ReGenesis),  centered on
       implementation of partnership-specific environmental protection or socio-economic development
       activities (18 percent of total response).  Implementation of  environmental protection or socio-
       economic development activities is also cited as  a success by several interviewees. The fact
       that this is noted  as both a  success and challenge, however, is not surprising given the number
       and diversity of activities the partnerships are seeking to implement.  It is important to note,
       however, that when interviewees cited the  implementation of activities as a challenge, they did
       not typically suggest that  each  partnership's specific problems would  diminish the  overall
       success  of their respective partnerships.  More  typically, interviewees'  comments suggested
       that although the problems  were significant, they would  eventually be resolved. Some of these
       issues included:

          •    Developing more effective zoning restrictions;
          •    Persuading reluctant parties to address their contamination cleanup responsibilities;
          •    Implementing water-related activities; and
          •    Completing a detailed comprehensive plan for a revitalization effort.

          Some  of  the  partnership-specific  challenges  emerged  out  of difficulties  within  the
       partnerships themselves. These included inadequate understanding across partners on ways to
       implement certain action items or disagreements by partners over which  issues  should be
       addressed.   Others,  however,  were influenced  by  factors not  directly associated with  the
       partnership.  This often stemmed from the nature of the issue. For instance, a clear roadmap
       for addressing a specific issue  may simply not have existed at that time the partnership was
       ready to begin that activity.  In addition, the partnership may have simply been awaiting critical
       components, such as funding or administrative support, that would then enable it to address the
       issue of concern and move  forward with other partnership activities.
42    An Evaluation of the Use of Partnerships to Address Environmental Justice Issues in Communities

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       The third most commonly noted challenge, cited by fourteen interviewees representing
four partnerships  (Barrio  Logan,  Metlakatla,  New Madrid,  and  ReGenesis),  focused  on
communication issues (13 percent of total response).  Although open communication between
partners is clearly an essential ingredient to ensure the continued operation of a partnership,
several interviewees saw it  as a distinct challenge, even in  partnerships  where the overall
satisfaction with the partnership was  high.   The  Metlakatla partnership's  effectiveness was
inhibited,  partly, by insufficient communication between parties, although more recently, actions
have been taken to address this. Those working together had contrasting notions about the
overall scope  of the  partnership effort  and weren't  fully  aware of each  other's  underlying
rationales for their different stances on issues. The New Madrid partnership, seen as a success
by interviewees today, suffered initially because of the poor quality and lack of communication
during the  partnership's formation.   One interviewee explained that outside partners showed
insufficient  respect for community-based knowledge and failed to communicate and dialogue
with the community on the objectives of the effort.  Furthermore, some ReGenesis partnership
interviewees were frustrated because of the  lack of  communication from the  partnership
leadership  regarding partnership activities.  Although  they felt  positive about the partnership
generally, the lack of partnership-specific information communicated to them  on a regular basis
left them feeling unclear about its overall direction and strength.

       The fourth most commonly mentioned challenge, cited by nine interviewees representing
three partnerships (Barrio Logan, Bridges to Friendship, and Metro East), centered on ensuring
greater engagement with the affected community (eight percent of total response).  Although in
every partnership, several different parties are involved, with some including several community
organizations,  some partnerships have struggled to ensure  that  residents of  the  affected
communities have  a genuine voice  in  and/or knowledge of the partnership and  its associate
activities.  For instance,  the  Metro East partnership has had only limited success in this area
despite several approaches it has used to reach out to the community in which it works.  For
instance,  one interviewee citing community engagement as challenge explained that people are
uncomfortable in identifying contaminated sites  when  the federal government is involved.
Another interviewee, representing the same partnership,  explained that it has been  difficult
communicating with the local residents and persuading them to take action on health  risks
because the government makes them nervous.  She/he added that parents are concerned that
if they take action on the health risk of  concern their children will be taken away. Furthermore,
the interviewee  explained  that because parents cannot  see  immediate results from health
protection efforts for their children, they forget about the health risks.
CHAPTER FIVE: Partnership Successes and Challenges                                            43

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        Partnership Successes and Challenges

        Most Commonly Cited Successes

        >    The formation and operation of the partnerships (35 percent of total response).

        >    The strong involvement of community organizations and/or residents from the
             affected community (13 percent of total response).

        >    The implementation of partnership-specific public health, environmental protection,
             and/or economic development programs (11 percent of total response).

        >    The reduction of duplicative activities performed by local organizations and agencies
             (8 percent of total response).

        Most Commonly Cited Partnership Challenges

        >    The maintenance and operation of the partnership (23 percent of total response).

        >    The implementation of partnership-specific public health, environmental protection,
             and/or economic development programs (18 percent of total response).

        >    Communication issues (13 percent of total response).

        >    Ensuring greater engagement with the affected community (8 percent of total
             response).
       Figure 7. Most Commonly Cited Partnership Successes and Challenges
44    An Evaluation of the Use of Partnerships to Address Environmental Justice Issues in Communities

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CHAPTER
Key Factors Contributing to Partnership Progress and
Success
          Because  of EHC and EPA's leadership and personality,  they have caused the
          collaboration to go well.   They were able to get people involved without being
          accusatory.

                                                -  Interviewee, Barrio Logan Partnership
          Why dialogue overall? Everyone saw good leadership in Re-Genesis, the City,
          County, [South Carolina's environmental department], Rhodia, and IMC
          beginning/trying to see themselves as partners. All levels of government see it.
          Industry feels they can't be left out.

                                                 -   Interviewee, ReGenesis Partnership
          [DOD's representative] has been involved in the EJ pilot. He has been most helpful.
          Very important to have a key, active, and supportive partner.

                                                   -  Interviewee, Metlakatla Partnership
       This  chapter  outlines factors  contributing  to  the  progress  and  success of  the
partnerships reviewed.  The evaluation team did  not specifically ask interviewees to identify
factors that contribute to  overall  progress and success;  rather, the evaluation team, where
appropriate,  asked interviewees  to  identify factors contributing to certain  successes and
challenges.  Therefore, the following discussion of key factors is based upon (1) the findings
from the previous  chapter on  successes and  challenges;  (2) interviewees' identification of
specific factors influencing these successes and  challenges;  and (3)  the evaluation team's
review of the six case studies.  For the purposes of the  following discussion, the evaluation
team presumes a successful partnership to be  one  that is operating as a cohesive unit, that
most of the parties involved with  the partnership are satisfied  with its operational  procedures
and its progress, that the partnership is implementing, or on path to implement, actions focused
on achieving certain pre-set goals, and that the parties expect these actions will ultimately result
in the environmental and other quality of life improvements desired by the affected  community.
As is generally the case with partnerships, they are dynamic; therefore  references to the case
study partnerships made to illuminate the discussions below refer to only a single point in time
and should not be assumed to suggest the state of the partnerships today.
                                                                                         45

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       Distinct Partnership Identity
                                                 EPA and EHC took the lead on inviting people
                                                 to participate and outlining what it means to be
                                                 a partner.

                                                 -Interviewee,  Barrio Logan Partnership
       One factor that can significantly impact partnership progress and success is the extent to
which a partnership develops a distinct partnership identity.  This enables partners to better
understand what the partnership is and how they can relate with the partnership.  Furthermore,
a strong partnership identify can help partners  view  themselves as  belonging to something
uniquely separate from  their organization
and   make  it  easier   to   justify  their
involvement   to   their   organization's
management.  A partnership's identity can
be forged  by its  leaders and/or  by the
partners themselves.  A partnership can
establish  its  identity  by  developing  a
partnership name, formally inviting  parties
to participate in the partnership, regularly providing and updating partnership membership lists,
publishing partnership newsletters  or annual reports, collectively agreeing to goals and action
items,  regularly  hosting full  partner  meetings,  regularly providing  partners with meeting
summaries or highlights, and collectively  implementing and monitoring partnership activities.
These actions appear straightforward.  But instances in  which someone clearly is not  sure
whether they are members of a partnership or not, even though they desire to be part of the
partnership, indicate that a partnership identity has not been fully established, and could impede
critical additional support for partnership activities.

Existence and Strength of Leadership

       A second factor that can  significantly contribute  to the progress and success  of a
partnership  is existence and strength of  leadership.   Leadership  is most critical  during a
partnership's formative  stages.   A partnership's  existence  may  stem  primarily from  the
leadership  shown by a  single  person or small group  of individuals.   However, once  the
partnership forms, leaders are still critical.   Leaders instill  a more thoroughly  defined identity
onto the partnership and instill confidence that the partnership is and will continue to operate
effectively.  Moreover, a partnership  without an easily  recognizable leader makes it difficult for
parties to understand their overall  mission and stay unified. Furthermore,  leaders  are able to
create linkages  between people and  organizations that may not  necessarily  be willing  to
participate or understand how their participation could assist the partnership or their individual
organization.  For instance,  in the ReGenesis partnership, it was clear that one  individual's
tireless  efforts to draw people and  organizations and  interpersonal  skills  stimulated  the
participation of numerous groups  in the partner
effort.     In   the  Barrio   Logan   partnership,
individuals  representing two very different  types
of organizations were able to work together and
join a  diverse, and  somewhat unlikely array  of
over fifteen organizations to  work  in concert for
the affected community.
              Leadership can also greatly influence the
       number and diversity of partners who choose to
       join and the number of activities the partnership
       eventually decides to undertake.  For instance, in
       the ReGenesis partnership, partly due to strong
                                                       [The community organization] extended
                                                       the olive branch and said we want you
                                                       to be involved we want everyone to
                                                       benefit.
-Interviewee, ReGenesis Partnership

So many leaders involved. [It] adds
value and validity.

-Interviewee, ReGenesis Partnership
46    An Evaluation of the Use of Partnerships to Address Environmental Justice Issues in Communities

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leadership, approximately  70 organizations made commitments to contribute to partnership
redevelopment efforts.  The Bridges to Friendship partnership, which benefits by the leadership
of an  executive  director  and  a high  level government  official,  has  the involvement of
approximately 40 different organizations.

       Leadership too strongly embedded within  a single, or small group, of individuals,
however, may jeopardize the effectiveness of a partnership over a long-term period.  If the
leader must leave the partnership unexpectedly,  a leadership vacuum may emerge that cannot
easily be filled.  Interviewees in at least two partnerships raised concerns  regarding this.  First,
in the  Barrio  Logan partnership one of the leaders officially retired  from  his/her  organization.
Although the  individual continued to  participate in partnership meetings, concerns were raised
about the ability of the partnership leadership to keep organizations working effectively together.
However, the partnership's carefully crafted collaborative process, a cooperative spirit across
the  partners,  and the continued support of the retired individual's  organization  enabled the
partnership to steadily progress.  In the Metro  East partnership, concerns were raised that
leadership was too centralized and the partnership would stumble if a key  individual stopped
participating.  To  overcome these concerns, other partner members  enhanced their roles to
support various partnership functions.  Another consequence of strong centralized leadership,
although not evident from these partnerships, may be the disengagement of some parties who
become disillusioned when partner leaders don't allow for the transfer of leadership skills to
other willing partners.

       Partnership leaders should not be thought of as only those that initially bring the different
parties together or serve as the actual or nominal partnership directors.   Indeed,  in several of
the  partnerships, as they evolved, it was evident that some individuals emerged to play critical
leadership roles, taking chances by working in areas where they were clearly unaccustomed.
Without such efforts, many of the partnerships,  no matter the strength of the primary leader,
coordinator, or director, would have not experienced the same degree of success.

Diversity of Partners

       Another important factor is diversity of partners. Clearly one  of the unique elements of
the  case study partnerships is the broad spectrum of different parties they draw together, some
of which have had, and in some instances continue to have, adversarial relations, or at the very
least were previously inexperienced at working together. Partnerships can make progress with
a relatively small  number of parties  cooperating, but  the options for addressing community
concerns at a larger scale expand when a
wide  array  of parties  choose  to  work    Jhe more enfflfes    have invo,ved the better
together.  A robust partnership,  although
more  challenging to coordinate  from  an    _,ntervi      Brid    to Friendship Partnership
administrative  standpoint, can generate a
wider  set   of   genuine   options   for
more effective  sharing,  and additional
leveraging of,  resources and knowledge.
For instance, through the involvement and
                                         [The key is to] get the elected representatives at
addressing  community  concerns   and   the table, the council district, the city planning
                                         [agency], the state and city representatives-
                                         getting these folks in and partnering.
                                                      , Barrio Logan Partnership
assistance  of a broad range  of partners,
the ReGenesis partnership has planned
several diverse actions to improve overall
quality of life for the affected community.  These include, the cleanup of contaminated sites, the
CHAPTER SIX: Key Factors Contributing to Partnership Progress and Success                           47

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       building of a job training center, a technology center, and a public health clinic; the development
       of a parkway more easily linking the neighborhoods to the main community; the construction of
       a  series of greenspaces and greenway  trails; and  the development of affordable,  energy
       efficient housing.   The Bridges to Friendship partnership relies upon its different partners to
       continually learn about additional  large-scale employment opportunities  to ensure that  local
       residents  are made aware  of them.  Furthermore, in the Metro  East  and New  Madrid
       partnerships, in certain instances when specific partners were unable to provide resources to
       aid partnership activities, they successfully turned to other partner members for support.

             In  addition to the identification of resources, the participation of a wide array of parties
       can, but not necessarily, draw outside supporters to the partnership, such as federal, state, or
       U.S. Congressional officials.  Moreover, involvement of these groups may compel other parties
       who have previously been hesitant to work with the affected community, to begin collaborating.
       Nevertheless, complete openness may limit effective  collaboration  between partners.   To
       counter this concern, the Barrio Logan partnership carefully considered which organizations it
       would extend partnership invitations to in order to better ensure that the potential partners would
       be amenable to working together.

       Local and/or Regional  Government Involvement

             The degree of local and/or regional government involvement is also a critical factor
       impacting partnership progress and success.   The case study partnerships are focused on
       specific communities, and clearly, some form of local or regional involvement is needed for the
       partnership   to   function.      However,  _^^^^^^^^^^^^^=^^^^^^^^^^^^^=
       partnership progress is greatly influenced
       by the degree to which local or regional
       officials,  representing  either agencies or
       elected   representatives,    choose   to
       support    the     partnership    effort.
       Substantive involvement at the local or
       regional level sends a clear message to
       both the affected community and external
       parties  that  the partnership  has critical
       local   support.     In   the   ReGenesis
       partnership,   the    city   and   county
       governments, as  well  as  city elected
       officials,    have    played    noticeable
       partnership  leadership roles.   Although
       one  entity  became  involved  initially
       because   of  environmental   liabilities
       present within  the affected  community,
       both    entities   participate    on   the
       partnership's steering committee and both
       exemplify a strong commitment to ensure
       that the partnership efforts will meet the
       needs of the affected community.  In the
       Bridges to Friendship  partnership, after federal  funds were no longer available to support the
       partnership's director,  the local government  began funding the position.   Although  most
       partnerships  have some  degree of either local  or state  government involvement, some
       interviewees  have suggested  the desire  to have greater local  support.  For instance, an
They've gotten the City, County and State to the
table, and you can't improve on that...

—Interviewee, ReGenesis Partnership

Although  the tribe did not instigate the EJ pilot
project they were supportive of it since the tribe
had already put together a plan about how all
the [federal agencies] fit...

-Interviewee, Metlakatla Partnership

The official group that formed the campaign
was comprised of six people from each town
and the three mayors.... The people were
appointed by the mayor.  If people moved or
dropped out, the mayor reappointed [new
persons to participate]...

-Interviewee, New Madrid Partnership
48    An Evaluation of the Use of Partnerships to Address Environmental Justice Issues in Communities

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interviewee with one partnership (Barrio Logan) that already has significant state level support
expressed the need for substantive participation from a critical local agency.  An interviewee
with the Metro East partnership sought stronger support from  local elected officials.  Similarly,
an interviewee representing  the Metlakatla  partnership  expressed  the  need to have greater
access to the local government to ensure local officials fully understand partner activities.

Federal Involvement

       As with local and regional involvement, federal  involvement has  been critical to  the
progress and success of the partnerships thus far.  Federal involvement can bring much needed
resources to  a partnership, but just as important, federal officials can bring additional broad-
scale  understanding of the issues, additional coordination and leadership skills, and added
credibility for the partnership effort.   In most of  the partnerships reviewed, federal partners
played critical roles in initiating partnership  ,^^^^^^^^^^^^=^^^^^^^^^^^^=1
activities.  Today, most of these continue
to benefit  from  strong federal support,
primarily in the form  of coordination  and
leadership  assistance.   Federal partners
also provide funding support through their
traditional programs.
To us [the value] has been [federal agencies']
expertise,  the opening of their communication
lines, making themselves available.

-Interviewee, Metro East Lead Collaborative

Federal involvement has been key to our work
here.

-Interviewee, Metlakatla Partnership

The biggest thing to make this work was the
IWG.

-Interviewee, ReGenesis Partnership
       In addition to the many benefits of
federal involvement, partnership members
must  also  assess  whether extensive
federal involvement might, over the long-
term,  limit a partnership's sustainability.
In two partnerships (Barrio  Logan  and
Metro  East)  where  federal involvement
was   important   to  the  partnerships'
development, concerns were raised about
the partnerships'  viability if participation by
certain federal agencies'  diminished.   In
the New  Madrid  partnership, early reliance on a federal official to facilitate major partnership
meetings  led to  slowed  progress on  a few occasions when the official could not make the
meetings and community representatives did not want to proceed in the facilitator's absence.
Although  determining the proper mix of federal involvement in a community-based partnership is
not easy,  if indicators suggest to  partnership members that discontinued  participation  of an
important  federal partner might impede future  partnership progress,  partnership members
should take pro-active steps to address this.  For instance, in the Metro  East partnership, after
concerns about being too dependent upon  EPA's regional office in Chicago, a local partner
assumed  the partnership's coordination  responsibilities.   In addition,  other members of the
partnership began to take on enhanced partnership leadership roles.  In the New Madrid
partnership, to ease concerns  about over-reliance on federal facilitation, the  lead agency began
co-facilitating major partnership meetings with a community representative.
CHAPTER SIX: Key Factors Contributing to Partnership Progress and Success
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       Community Engagement
             Closely associated with the factors
       of  leadership,  partner  member  diversity,
       and local and  federal involvement, is the
       factor of community engagement.30  Ideally,
       partnerships serving a community will  have
       the strong support of community residents.
       This   can   enable   partner   members,
       especially   non-local  partners,   to  feel
       confident that their  membership  in  the
       effort,  and   more  generally  the  overall
       partnership, is meeting the needs of the
       community.  If no partner member belongs
       to an organization that represents a broad
       set of community residents, it is important
       to gain the support and active involvement
       of community support organizations in the
       area,  even  if  they  only  serve a  certain
       subset of the  community.  If this is not
       achievable,  concerted outreach efforts will
       be    needed   to   inform   residents  of
       partnership  activities,  how  they  can get
       involved, and where they can  address any
       potential concerns they may have about the
       partnership.       In   most    instances,
       unequivocal    broad-based    community
       support  will  probably  be   rare,  but   a
       combination  of  community   engagement
       approaches can be critical for strengthening
       the overall partnership and enabling both partners and residents to better understand whether
       the partnership is having the desired impact in the affected community.

       Communication

             Not surprisingly,  communication is another critical  factor influencing the progress and
       success  of  a  partnership.     Although
[The] community has led the way. This is kind
of nice  for me, since this is not always so
often the case.  They're telling us what  they
want.

-Interviewee, ReGenesis Partnership

It was a total community involvement.  Agency
made sure  community,  leaders, etc...were
totally involved in  the process.  Made  sure
community was trained.

-Interviewee, New Madrid Partnership

Residents  do  not  come   to  meetings.
Members  of collaborative have  events  that
are out in the community.  Members of the
collaborative go out and share information.

-Interviewee, Metro East Lead Collaborative

[There are] real advantages to getting people
involved in a positive way from the beginning.

-Interviewee, Barrio Logan Partnership
       seemingly straightforward, its  significance
       cannot  be  overstated.     An   effective
       partnership  must allow the parties involved
       to speak freely and ensure that the ideas of
       the  different partners will be treated with
       respect   and  given  due   consideration.
       Furthermore,  effective  partnerships  must
       ensure that  information  between  partners
       will  be free  flowing and that partners will
       have open access to the information, ideas,
 You can't collaborate when you're screaming
 and hollering.

 -Interviewee, ReGenesis Partnership

 We  made everything too polite and didn't
 tackle the hard issues early enough in the
 process.

 -Interviewee, Metlakatla Peninsula Cleanup
       30
        Forthe purposes of this discussion the term "community" primarily refers to residents living within the boundaries of
      the affected community, and secondarily, community organizations that either represent or primarily serve the
      affected community.
50    An Evaluation of the Use of Partnerships to Address Environmental Justice Issues in Communities

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and action items  discussed at partnership meetings.  The degree to which carefully crafted
communication  policies  are  needed  depend  primarily  upon the groups  of  parties  working
together.  If there has  historically been a  high  level  of  contention  between  several of the
participating organizations, or if the parties have communication styles that are dissimilar, more
time spent on developing communication guidelines may be necessary.  The Barrio Logan
partnership,  through  the  assistance  of a  professional  facilitator,  spent  several  months
developing a  plan for ensuring an atmosphere  in  which  partners could  communicate
constructively, even sponsoring a pre-session on how  to work together effectively. Although
some concern  was  raised over the  time  devoted to this, the number satisfied with  the
partnership effort thus far strongly  suggests that such  an investment to  ensure  effective
communication was well-worth it.  In the Metlakatla partnership, a team of federal officials skilled
in alternative dispute resolution has been working with partner members to address persistent
issues of concern. In the ReGenesis  partnership, two parties have been undergoing facilitated
dialogue sessions to address persistent issues of concern. The final outcome of these sessions
will influence the extent to which the overarching vision of the partnership will be achieved.


Agreed Upon Goals and Activities

      The extent to which a partnership develops agreed  upon goals and activities is another
important  factor influencing success.   Such an effort  can help  partners (1) understand the
potential scope of the  partnership;  (2) understand how  they  can best participate in  the
partnership; (3) make more efficient use of
partner  members' time  and  resources;
and  (4)  enable partners  to  understand
how they each individually and collectively
may  impact the  quality  of life  for  the
affected community,  which can,  in  turn,
help generate additional high level support
for an organization's involvement.  As with
the  factor of communication,  identifying
goals and activities  appears  to be  a
relatively straightforward process,  but this
is not necessarily  the case, and for some,
partners may  be content in  only  half-
heartedly identifying goals and activities in
order to avoid  conflict.   The  extent to
which   goals   and  activities  can   be
determined relatively early can boost the
likelihood  that the overall effort  will  be
successful.
We met and discussed how to get things
accomplished, then set goals on what we'd like
to see accomplished. From here we selected
priorities, then set specific goals.

-Interviewee,  New Madrid Partnership

First, set vision. [Then] construct your
collaboration to meet that vision. Once you do
this nothing should stop you since resources
and vision are there.

-Interviewee,  Bridges to Friendship Partnership

You need achievable goals to feel successful.

-Interviewee,  Barrio Logan Partnership
Flexible, Overarching Vision

       Although  agreed  upon goals and activities are critical,  development  of  a flexible,
overarching  vision  describing what a  partnership hopes to achieve  can  also  influence
partnership progress and success.  Clearly defined goals and  activities can set a partnership
down a clear path to success.  Unfortunately, after or while attempting to achieve these goals,
the partners may find that what they originally set out to do at some point proves insufficient for
generating the type  of benefits needed to assist the  affected community.  Conversely, the
partners  may come  to discover that because of their initial  successes,  they now want to
CHAPTER SIX: Key Factors Contributing to Partnership Progress and Success
                                                 51

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       continue partnering in order to generate even  greater benefits for the affected  community.
       Either way, a flexible overarching vision can allow partners to more easily change or add to their
       approach over time and prevent partners
                                                This is not something we ever see ending.  We
                                                plan   on   keeping  partnerships   with   the
                                                communities open.  We are here to stay and the
                                                partnerships are part of our world.

                                                -Interviewee, Bridges to Friendship Partnership

                                                The foundation has to be set. Capture that
                                                vision. Capture the different angles.

                                                -Interviewee, ReGenesis Partnership
from expecting that once a certain goal is
achieved  all  of the key  concerns  of  the
community  will   have  been  essentially
addressed.  Furthermore,  a flexible vision
can  enable  new  parties  to join  a
partnership and make a case for how  the
resources they offer can also be used to
achieve the same desired endpoints even
if  the  new partners' suggested activities
don't  correspond   exactly   with   the
partnership's      pre-set      activities.
Nevertheless, partnerships must take care
to ensure that partnerships visions are not so broad or so flexible as to prevent parties from
participating out of concern that the  partnership lacks focus or achievable goals.

Administrative Structure

       An administrative structure  is also a  critical determinant of partnership  effectiveness.
Partnerships,  like motorized equipment, must be well  maintained in order for them to function
properly.  Partnerships  certainly need leaders,  but they  also need  persons  to assist  in the
everyday  tasks  of  identifying,  reserving,
and preparing meeting  space,  preparing
and  distributing   agendas,  developing
meetings    summaries    or   highlights,
updating mailing lists, contacting people in
preparation for meetings, and responding
to  requests   for  information about  the
partnership by potential  partners or other
interested  parties.     Many   of   these
activities  must   also  be  replicated   at
partnership     subcommittee     levels
depending upon  the partnership's overall
scope.   Such requirements  can  take a
significant  amount  of time  and money.
Some case study partnerships had  persons that primarily performed coordinator functions.  For
others, however,  it was not always clear who primarily was in charge of the coordination role.
Although different approaches are available, it's clear that the extent to which a partnership has
a  group dedicated to performing  coordination  tasks,  whether it  be  through  paid staff or
volunteers, the more focused a partnership can be on its primary focus areas.

Implementation of Environmental  and Public Health Protection or
Socio-economic Development Activities

       A  partnership's  progress  and success  is  also  influenced  by  the  degree  of  its
implementation of environmental and public health  protection or socio-economic development
activities in the  affected  community.   Partnerships  in early  stages may not be  ready to
implement such efforts  and clearly, actions  to enhance quality of life  issues in the affected
                                               [Our biggest challenge has been] figuring out
                                               how to pay for that administrative core.

                                               -Interviewee, Bridges to Friendship Partnership

                                               It's overwhelming when people from so many
                                               agencies [are involved]... and everyone has
                                               something to say.... [We need] some way of re-
                                               cap to tell what we just heard.

                                               -Interviewee, ReGenesis Partnership
52
An Evaluation of the Use of Partnerships to Address Environmental Justice Issues in Communities

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                                         You need to show a change in the community.
                                         [You] need some permanent change to keep
                                         the community involved and interested.

                                         -Interviewee, Barrio Logan Partnership
community should  not be  taken without proper consideration.   Nevertheless parties  in
environmental justice partnerships are often interested in action within a short timeframe.  To
the extent that  even small partnership-related activities can  be conducted at relatively early
stages of the partnership,  this should: (1)
help partners understand  and  learn  how
they can best  implement activities  as a
partnership;  (2) build  momentum within
the partnership; (3) serve as a catalyst for
larger-scale  efforts at a later stage;  and
(4) better   pave  the   way  for  overall
partnership success. In the Barrio Logan
partnership  where  goals were  carefully  defined up-front,  some  interviewees  expressed
frustration at not yet taking action. The Metro East partnership, buoyed by successes at the
early stages of  its efforts, expanded its goals to address larger-scale  issues after experiencing
some initial  successes.   The complexity of the issues and  the stakeholder  relationships
undoubtedly limit the pace at which activities can be implemented, but partner desires for action
should be carefully weighed against the timeframe the partnership  sets to begin  activity
implementation.

Development and Use of an  Evaluation Framework

       A final factor influencing success is the extent to which  a partnership develops and uses
an  evaluation framework beginning  and throughout the  stages of a partnership.  The New
Madrid  partnership,  through  contractor
assistance  developed  a framework  and
used evaluative tools for  measuring  and
assessing performance  and success.  In
addition,   the   Bridges   to   Friendship
partnership  initiated  several  efforts to
monitor and  evaluate the Partnership to
help partners determine  success of its
activities.   However,  these efforts were
unsuccessful   due    to    Bridges   to
Friendship's   severe  limitations  on  the
administrative resources of the  partners
and the  partnership as a whole.   Most
interviewees  representing  partnerships
that lack  evaluation frameworks feel strongly that their partnerships are moving in a successful
direction.  Nevertheless, an evaluation framework developed alongside a  partnership's goals
and activities can  enable the  partnership to better specify what they realistically expect  to
achieve and what precisely they need to do to achieve these goals.  Furthermore, once the
partnership  begins  implementation,  they  can help partners and outside supporters better
understand what the partnership is and is not achieving and what may be contributing to these
outcomes. Although, such an effort may initially seem burdensome, it should bear fruit  later on
as  parties can  better understand  whether  their  efforts are having the intended effects,  more
easily make  mid-course corrections,  better make the  case for additional  support, and  more
confidently set the stage for larger-scale efforts.
                                         / don't think they've  come  up with a definable
                                         set of measures, but we need to develop this. It
                                         needs to be on the agenda.

                                         -Interviewee, ReGenesis Partnership

                                         The meaningful discussion on measurement will
                                         be when we get the initiatives laid out. How
                                         should we measure it?

                                          -Interviewee,  Barrio  Logan  Partnership
CHAPTER SIX: Key Factors Contributing to Partnership Progress and Success
                                                                                           53

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        Key Factors Influencing Partnership Progress and Success
        >    Distinct partnership identity
        >    Existence and strength of leadership
        >    Diversity of partners
        >    Local and/or regional government involvement
        >    Federal involvement
        >    Community engagement
        >    Agreed upon goals and activities
        >    Administrative structure
        >    Implementation of environmental and public health protection or socio-economic
             development activities
        >    Flexible, overarching vision
        >    Development and use of an evaluation framework
       Figure 8. Key Factors Influencing Partnership Progress and Success: Summary Findings
54    An Evaluation of the Use of Partnerships to Address Environmental Justice Issues in Communities

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CHAPTER
Organizational Styles, Policies, and Procedures Influencing
Progress and Success
          It's hard for me to say that [barriers have been] broken down. There is willingness to
          work together, but that doesn't mean barriers are broken.

                                               -   Interviewee, Barrio Logan Partnership
          The reason why organizational styles make things difficult is the same reason why
          organizations are joining the collaborative.

                                        -   Interviewee, Bridges to Friendship Partnership
          [We get] different reactions [from the] different agencies that we work with.  They
          aren't always exactly aware of what another is doing.

                                                  -  Interviewee, Metlakatla Partnership
          For us as a partner agency, conflicting, existing ethics rules and statutes may limit
          our abilities to play as effective partners.

                                                 -  Interviewee, ReGenesis Partnership
       In addition to  understanding specific factors contributing to progress and success in
collaborative partnerships used to address environmental justice issues,  the evaluation team
was  also interested in learning whether the styles, policies, and procedures of the different
organizations impacted the progress and success of the partnerships reviewed. Disagreements
are  expected  when  numerous,  often  competing,  parties begin to work together, form
agreements, and implement  activities.    The  evaluation  team's intent,  however,  behind
examining whether organizational styles influenced progress, was not to suggest that absence
of conflictual styles was  positive,  and presence was negative.   Rather, the  intent was to
understand to what level  different styles impacted progress and  success, and  to learn what
those more general and specific barriers were that appeared to cause at least some undesired
effect on partnership progress.

       Interviewees were decidedly mixed regarding whether the different  organizational styles
have, indeed, impacted progress and  success.  Of the interviewees addressing the question
(57), roughly half of the interviewees indicated that the different styles had impeded progress,
                                                                                        55

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       while the other half indicated that styles had not.   Across three partnerships (Barrio Logan,
       Bridges to  Friendship, and ReGenesis) interviewee  responses  roughly followed this  same
       pattern.  Across two  partnerships (Metlakatla and New Madrid) interviewees indicated that
       organizational styles had impeded progress, while interviewees with the Metro East partnership
       indicated that  organizational  styles  had  not.   The key  finding,  however,  was that no
       organizational  styles,  policies, and procedures  were identified  that interviewees expressed
       would irreversibly harm the functioning of the partnerships.   Nevertheless,  interviewees did
       identify  some  organizational styles that had  or continue to have  an  undesired  effect on
       participation in partnerships and  implementation  of  some  partnership activities.   Another
       important lesson from  the data analysis is that organizational barriers to collaboration exist not
       only between organizations but within them as well.

              Despite  mixed signals  from   interviewees  regarding  the  effect  of the  differing
       organizational  styles,  that interviewees  perceived  challenges  stemming from the differences
       should  come as no surprise.  In fact, several interviewees remarked that it was partly because
       of differing  organizational styles  and procedures that organizations chose to work together in
       formal collaboration. For instance, in the Metro East partnership several interviewees remarked
       that the nature of a  collaborative  process is to  overcome  procedural  restrictions.  As an
       example, one federal partner in the Metro East partnership lacked jurisdiction to test the  blood
       lead levels  of children.  In response, two local partners took steps in concert to ensure that the
       testing  would proceed. Similarly, in the New Madrid partnership, once it was discovered that
       one federal partner could not legally  purchase equipment necessary to implement a certain
       partnership activity, another federal partner stepped  in to complete the purchase.

              Nevertheless, differing organizational styles,  policies, and procedures that act as barriers
       to effective  collaboration do exist. Furthermore, it is important to recognize that for every  group
       of stakeholders that was  able to come together  and work as a collective unit for  the affected
       community, there are groups that were never able to overcome different organizational styles to
       the  extent where they could consider themselves  to be a genuine partnership.   As different
       groups continue to formally collaborate in the future to address environmental justice issues in
       distressed  communities,  additional  collaborative barriers will likely  be  identified.  Types of
       barriers noted by interviewees are described in the following figure and then  discussed in more
       detail below.
56    An Evaluation of the Use of Partnerships to Address Environmental Justice Issues in Communities

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                     Organizational Styles, Policies, and Procedures
            Limiting Effective Collaboration in EJ Collaborative Partnerships

         Internal policies (e.g., inability of a federal agency to fund certain partnership work,
         inability of a federal agency to sit on a non-profit board, inability of federal agency to
         formally  support  a  partnership activity not directly related  to agency mission,
         purchasing limitations, partnership activity implementation limitations, office protocol)

         Lack of internal organizational support

         Resource disparity  across  participating organizations  (e.g.,  inability of affected
         community to fully manage partnership demands)

         Competing organizational styles (e.g., inclusive versus top-down  style decision
         making,  regulatory-based   versus  technical  assistance-based  approaches  to
         assistance, agency-driven versus locally-driven approaches to assistance)

         Competing  organizational  policies (different  agency  policies for addressing an
         environmental issue)

         Inconsistent intra-organizational procedures

         Historically adverse relationships

         Conflicts of interest (e.g., partner member sits on two or more  different boards of
         organizations belonging to a single partnership)
Figure 9.  Organizational  Styles,  Policies, and Procedures  Limiting Effective Collaborative in EJ Collaborative
Partnerships

       In most  partnerships,  examples were  found where agencies  were  prevented from
engaging in certain partnership activities or supporting a partnership in a certain way because of
internal policies.  For instance, in  the Bridges to Friendship partnership, several  interviewees
were concerned that the participating federal agencies could neither legally finance an executive
director position nor provide contractual support for the partnership.  In addition,  interviewees
representing the same partnership expressed concern over a federal restriction that prohibits
federal   employees  from  participating   on a non-profit  organization's  executive   board.
Furthermore, one interviewee with the Bridges  to Friendship partnership cited concerns that a
federal agency was not  able to provide a grant to  a  non-profit partner because of statutory
restrictions.  Related to funding, in  the Metlakatla partnership, federal restrictions on local hiring
limited the extent to which the federal agencies could fully support an important goal  for the
affected community.

       Similarly, in the ReGenesis  partnership, an  interviewee explained that agency rules
prevented  him/her from developing  a  formal  letter  directly  endorsing  the  partnership.
Interviewees, representing the Metlakatla and ReGenesis partnerships already referenced, also
expressed that  travel restrictions had prevented  them from participating  as effectively in
partnership activities.   Also related  to  internal policies, traditional agency protocol can  also
impede partnership progress.  For instance, in the Bridges to Friendship partnership, disputes
arose over how one critical agency  should  best participate.  Official agency protocol dictated
CHAPTER SEVEN: Organizational Styles, Policies, and Procedures Influencing Progress and Success       57

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       that regional agency staff should participate on a regular basis, however,  closer proximity of
       headquarters staff to the affected community called this protocol into question.

             Directly related to internal policies, lack of internal support can also cause difficulties for
       some organizations  seeking to participate effectively  in  partnerships.   For instance, an
       interviewee with the ReGenesis partnership explained that federal representatives often don't
       participate more constructively because it is not always clear how their participation will directly
       relate to their agency's mission.  Similarly, if a partnership  is not given a high status within a
       participating organization, management may not make available the necessary  funding for
       travel, potentially limiting the full effectiveness of partnership meetings.  Resource disparities
       across organizations can  also impede partnership progress.  For instance, in the Metlakatla
       partnership,  some organizations had difficulties advancing partnership  goals,  in part, because
       the affected  community did not have the workforce necessary to consistently provide  feedback
       needed to address partnership concerns.

             Competing organizational approaches can also act as impediments  to  partnership
       success.   For instance, the New Madrid partnership  struggled  at times because the two key
       federal partners  actively  involved had very different styles.  One agency had  a history of
       technical assistance, while another had a history of regulatory enforcement, which shaped each
       agency's   approach  to community-assistance.    Furthermore,  the  former  had  traditionally
       encouraged  a "locally-led process" for community-based projects it was involved in,  while the
       latter  had  tended to  play  a  more  "hands-on" role  in  similar type  efforts.   Competing
       organizational policies can also prove challenging for a partnership to overcome.  For instance,
       the Metlakatla  partnership is still struggling to overcome the often-conflicting requirements of
       several federal agencies' policies regarding contaminated site cleanup. In addition, inconsistent
       intra-organizational procedures  may  also stall  partnership progress.   In this instance, an
       interviewee with  the ReGenesis partnership explained that different requirements within an
       organization regarding the development of a grant for a  central  partnership redevelopment
       activity hindered his/her ability to properly develop it.

             Although not driven by a single policy or procedure, historically adverse relationships
       may  also contribute to the inability of partnership organizations to participate effectively.  For
       instance, in the Bridges to Friendship partnership, historically strained relations between federal
       government and local government officials, two critical components to the partnership effort, had
       made it difficult for them to work together, according to one interviewee.  Conflicts of interest
       may also cause difficulty for a partnership.  For instance, one interviewee with the New Madrid
       partnership explained that problems arose when one partner was active on two different boards
       of organizations that both belonged to the New Madrid  partnership.

             Current and  new collaborative  partnerships that address environmental justice issues
       will certainly face some of these same challenges described above in the future.  The key for
       these efforts will be the approaches the partners take to understand these challenges, prevent
       them, solve them, and/or work around  them. In several of the instances described above, the
       partnerships were able to work through the challenges using a variety of means. For  example,
       in the instance of the two competing styles of the two federal agencies, differences were partly
       resolved through  communication,  setting ground rules, the close involvement of a regional
       planning organization, and good faith efforts to address each other's concerns.  In the instance
       mentioned above where the  agency interviewee could not submit a letter from his/her agency
       formally supporting the agency, the interviewee spent time talking to his/her ethics official about
       options for showing  support  without violating any ethics rules.  The conversation  was critical
       because the organization had not previously been in a position  where it needed to  support a
58    An Evaluation of the Use of Partnerships to Address Environmental Justice Issues in Communities

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collaborative partnership in such a formal manner and the ethics official was not at first clear
how, or if, such a show of formal support could be done.  In addition, regarding the Barrio Logan
partnership, when asked about organizational barriers inhibiting partnership progress, instead of
citing organizational barriers,  most interviewees expressed support for either the  partnership
facilitator, or the formal partnership agreement, developed in conjunction with the facilitator and
the two organizations  that founded the  partnership, to help  guide collaboration between
partners.  This suggests that  a well-structured process for collaboration can help partners
transcend many of the  organizational  barriers that could limit a partnership's progress and
success.
  Organizational Styles, Policies, and Procedures Influencing Progress and Success

  Summary Findings

  >   Roughly half of the interviewees indicated that the different styles had impeded
      progress, while the other half indicated that styles had not

  >   Interviewees did not identify any organizational styles, policies, or procedures that
      would irreversibly harm the functioning of the partnerships.

  >   Organizational barriers to collaboration exist not only between organizations but within
      them as well.

  >   Some types of organizational barriers impacting partnership progress include internal
      policies, lack of internal support, resource disparity across participating organizations,
      and competing organizational styles.

  >   At the initial stages of a partnership, a well-structured process for collaboration can help
      partners transcend many of the organizational barriers that could limit a partnership's
      progress and success.
Figure 10. Organizational Styles, Policies, and Procedures Influencing Progress and Success: Summary Findings
CHAPTER SEVEN: Organizational Styles, Policies, and Procedures Influencing Progress and Success       59

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       CHAPTER
       The Value of Collaborative Partnerships to Address EJ
       Issues
                The value is we've set the stage and foundation of synergizing for addressing the
                community issues.  [The partnership] is in a position to affect some changes with the
                city or city council that will have some long-range impacts in the community.

                                                      -   Interviewee, Barrio Logan Partnership
                [This project] is very innovative...This project has put the people in touch with the
                heads of agencies.  It is very good at cutting through  the normal bureaucracy,
                hierarchy.  People  that are interested in participating are in touch with "power
                brokers" in the federal agencies.

                                               -  Interviewee, Bridges to Friendship Partnership
                [Participation in the collaborative effort] makes it easier for the Tribe. It is like "one-
                stop shopping." There is no need to "have it out" with individual federal agencies.  It
                saves everyone time and facilitates the overall cleanup.

                                                         -  Interviewee, Metlakatla Partnership
                The value has been different agencies getting together being able to partner and
                plan different events. You get to...come together and learn what others have been
                able to do.

                                                  -  Interviewee, Metro East Lead Collaborative

                [Participation in the collaborative effort] widened horizons in identifying issues and
                problems facing the community.  [It] provides support and resources for working with
                and dealing with problems.

                                                       -  Interviewee, New Madrid Partnership
             In this chapter responses to three questions are reviewed.  What is the value of using
       multi-stakeholder collaborative approaches to address environmental justice issues?  To what
       extent would the issues facing the affected communities have been addressed without use  of a
       collaborative approach?  And to what extent can the collaborative processes be used again in
60

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the affected communities to address environmental justice issues that may arise in the future?
Results are based directly on interviewee responses to these three questions.

Value of Collaborative Approaches to Address EJ Issues

       When asked about the value of using collaborative approaches, interviewees generated
approximately 80 responses, which fell roughly into 20 different response categories. As shown
in  the table below, these range from better equalizing power relations between organizations
seeking to assist affected communities to improved sharing of information, which stands out as
the most commonly cited response (identified  by 21 different interviewees).  The four most
commonly cited responses are discussed below.
          Value of Collaborative Approaches to Address EJ Issues             . JNu"1rbeJr wh°
                                                                           identified value
 Improved sharing of information/resources/expertise                                   21
 Efficiencies gained  (e.g., reduction in duplication of services)                            14
 Securing, or potential leveraging, of additional resources                                 9
 Better understand needs of affected community                                        7
 Organizational empowerment                                                       5
 Provides greater opportunity for community development                                4
 Better equalizes power relations                                                     3
 Provides greater opportunity for community involvement                                 3
 More effective outreach to community                                                2
 Environmental and  other improvements                                               2
 Breakdown of negative stereotypes surrounding small businesses                         1
 Process too slow                                                                  1
 Encourages more groups to participate                                               1
 Encourages organizations to engage in additional community involvement                  .
 activities
 Allows organizations to see "connectivity" across issues                                 1
 Greater diversity of experience from which to draw from                                 1
 Fosters better understanding of involvement                                           1
 Valuable approach  for non-traditional communities                                     1
 Greater appreciation by local community that federal government is addressing its           .
 responsibilities
 Good  vessel for environmental justice	1
Table 4. Value of Collaborative Approaches to Address EJ Issues.  Note: approximately 66 interviewees provided a
total of 80 responses. Interviewees occasionally provided more than one response. An additional thirteen were not
asked or did not answer the question, including five with the New Madrid partnership, four with ReGenesis, three with
Metlakatla, and one with Bridges to Friendship.

         The most frequently cited response regarding the value of collaborative approaches,
identified by 21 interviewees representing five of the six partnerships (Barrio Logan, Bridges to
Friendship,  Metlakatla,  New Madrid,  and ReGenesis), focused  on improved sharing of
information, resources, and/or expertise (26 percent  of total response).   According  to  the
responses, the sharing of information, resources, and/or expertise can produce several benefits
for the affected  community and  the  partners involved.  First, the sharing of information  can
improve understanding between  the different organizations participating in  a partnership.   For
instance, whereas previously organizations  may have limited interactions with others groups or
the community,  working collaboratively enables the different organizations, particularly public
agencies, to  see where each stands on different issues.  This can then further enable  the
different organizations to more fully understand what each organization can and cannot do,  and
their areas of expertise and  limitations.   Similarly,  by better understanding  the different
CHAPTER EIGHT: The Value of Collaborative Partnerships to Address EJ Issues                         61

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       organizations, partners can engage in more effective planning to assist the affected community.
       One interviewee with the Barrio Logan partnership remarked that two state and local agencies
       working on a problem seemed to be natural allies, and participating in the collaborative effort
       enables them to see how they can work together.  Furthermore, by the sharing of information
       and pooling of  resources, partners can expand their options in case  a key partner cannot
       provide the necessary resources. For instance, in the New Madrid partnership one agency was
       legally  prohibited  from  purchasing equipment to help  implement partnership activities.  To
       alleviate this, the  partnership simply turned to another  partner member for which the activity
       directly fit the organization's mission and obtained the needed support.  Finally, by sharing
       information, partners can begin to address multiple stages of a problem, and not be limited to
       the primary focus areas of a few organizations.

              The second most commonly cited response regarding value of collaborative approaches
       to address environmental justice issues, cited by fourteen interviewees once again representing
       five of the six partnerships (Barrio Logan, Bridges to Friendship, Metlakatla, Metro East, and
       ReGenesis), revolved around the efficiencies gained through collaboration (18 percent of total
       response).  Although this response is closely related with the sharing of information, the number
       providing  responses directly  associated  with  increased  efficiencies  merited  a  separate
       discussion.  According to interviewees, collaborating  can limit redundancy of services and
       resources specified for the affected community resulting in more effective service delivery and
       cost savings.  By collaborating, two agencies involved in the Metlakatla partnership effort saved
       approximately $750,000 between 1999 and 2001.  According to another interviewee  involved
       with this same effort, the biggest savings, however, will be for the affected community,  who, by
       partnering, will greatly reduce its overall transaction costs needed to communicate with several
       different outside organizations.  In  the Metro East partnership, interviewees remarked that
       partnering has enabled them to  more effectively organize their resources and better pinpoint
       how each can contribute to solving a large and complex problem facing the affected community,
       instead of each facing the challenge on their own.

              The third most commonly referenced response, cited by nine interviewees representing
       three of the six partnerships (Barrio Logan, New Madrid,  and ReGenesis), centered on the
       securing and leveraging of additional resources (11 percent of total response). Although similar
       to the sharing of information, resources, and expertise, this is a distinct value of collaborating.
       By working together, partners can more easily identify a wider range of options for additional
       resources beyond the  sources  accompanying the immediate  partner organizations.   One
       interviewee with the Barrio  Logan partnership remarked that if the  partnership  she/he was
       associated with  could focus their energies they could lever the partnership to secure additional
       resources.  Moreover, collaboration across parties can also result in additional parties wishing to
       participate and/or contribute  resources to the effort. Witnessing effective cooperation across
       several different,  and sometimes competing,  groups, other parties may be  more willing to
       participate than  they would if  only a limited set of organizations were working on the issue.

              The fourth most commonly mentioned response regarding  the value  of collaborative
       approaches, cited by seven interviewees once again representing three of the six partnerships,
       (Barrio  Logan, Bridges  to Friendship, and New Madrid) revolved around better understanding
       the  needs  of the affected community (nine percent of total response).   In several of the
       collaborative efforts, major partnership  meetings are held in or near the affected community the
       partnership seeks to assist. This generally requires non-local partners to physically come to the
       affected community, in some cases commuting several hours to attend the meetings.  This act,
       according  to some interviewees, enables these partners to  better understand the needs and
       residents of the community.  In addition, the partnerships, because  of their inclusiveness, can
62    An Evaluation of the Use of Partnerships to Address Environmental Justice Issues in Communities

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result in  forums that make it easier for the affected community to voice its concerns.   One
partnership (Bridges to Friendship), focused on ensuring that local residents benefit fully from
local revitalization  efforts, is sponsoring a  series of public dialogues to  provide those in the
community, as well as other organizational representatives, the opportunity to speak candidly
about local concerns regarding a sensitive subject.

Addressing Issues Without Use of a Collaborative Approach

       Interviewees were also asked whether the issues affecting their community would have
been  addressed if a collaborative  approach had  not been used in the affected communities.
Without control populations, it is difficult to know with a high degree of certainty whether the
issues genuinely would  or would  not have been  addressed.   Interviewees' responses do,
however,  provide  a clearer  understanding of the level  of  value the  partners  place  upon
collaborative  efforts.  A total of 66 interviewees  addressed this question.  Responses were
sorted into six response  categories: yes, not to the same extent if at all, not without a court
order, unclear, yes but would have  taken longer, and yes.  In addition, some interviewees were
either not asked the question  or did not address the question when  asked.   Responses are
provided in the chart, and then discussed in  more detail below.
            Would the Issues Facing the Affected Communities Been Addressed
                        Without Use of a Collaborative Approach?
                   Not to same extent Not without court
                       if at all        order
                                             Unclear
 Yes, but would
have taken longer
                                                                   Yes
  Question not
asked / addressed
Chart 7. Addressing Issues Without Use of Collaborative Approach. Note: approximately 66 interviewees addressed
this question. An additional thirteen were not asked or did not answer the question, including five with the New Madrid
partnership, four with Barrio Logan, two with ReGenesis, one with Bridges to Friendship, and one with Metlakatla.

       Of those interviewees asked, twenty percent (13 of 66) said unequivocally no, the issues
would not have been addressed, while six percent (4 of 66) said  unequivocally yes, the issues
would have been addressed. Fifty-nine percent (39 of 66), however, remarked that the issues
would not have been addressed to the same extent if at all, and two percent (1  of 66) indicated
CHAPTER EIGHT: The Value of Collaborative Partnerships to Address EJ Issues
                                        63

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       that the issues would not have been addressed without a court order. Twelve percent (8 of 66)
       were unclear, and two percent (1  of 66) indicated that the issues would have been addressed
       but it would have taken longer to address them.  Across four of the six partnerships (Bridges to
       Friendship, Metro East, New Madrid, and ReGenesis), far more interviewees indicated that that
       either the issues would not have been addressed,  or would  not have been addressed to the
       same extent if at all, than those providing other responses. For the remaining two partnerships,
       in one  (Barrio Logan), the  same number that indicated  the issues would not have  been
       addressed, or not to the same extent if at all, also  indicated they were either unclear whether
       the issues would have been addressed, or that, in fact, the issues would have been addressed.
       In the second (Metlakatla), only slightly more interviewees indicated that the issues either would
       not have  been addressed, or not to the same extent if at all,  than the interviewees indicating
       they were unclear, or that the issues would have only been addressed through issue of a court
       order.

             Most of interviewees see use of collaborative approaches in their community as critical
       for addressing environmental justice issues in the communities in which they work.  Without use
       of such  approach, interviewees  cited  several  concerns that could emerge.   For instance,
       approaches to address the  issues would  be too fragmented or  inconsistent to result in the
       appropriate outcomes.  Deleterious disputes would arise over organizations' competing over the
       allocation of resources.  Some parties  may have ended up arguing over the issues in court.
       Environmental  protection or public health-related  efforts would not have received as much
       support from the affected community nor would results have been as satisfactory.  Furthermore,
       these efforts would not have been as effective  or as extensive.  Finally,  some  critical parties
       may have simply chosen not to become involved with the effort. For example, one interviewee
       associated with  the  Metlakatla  partnership  explained  that without  use of a collaborative
       approach, one federal agency would not have been as extensively involved in the partnership,
       and another may  have  avoided working with the community until  later in the future.  She/he
       further explained that, without use of a collaborative approach, the agency would have failed to
       take advantage of local community knowledge and avoided hiring local residents to assist in the
       environmental protection effort.

             For those  indicating yes, the  issues would  have been  addressed even  without a
       collaborative approach, a set of interviewees with Bridges to Friendship explained that, in their
       community,  residents  were  already   empowered  and many  issues  were  already being
       addressed.  An interviewee with the Barrio Logan partnership explained that different agencies
       would address the different issues, while another Barrio Logan interviewee remarked that the
       issues would be dealt with through a piecemeal  approach. For most of those indicating that it
       was unclear whether the issues  would  be  addressed without use of a collaborative  approach,
       interviewees explained that it was simply difficult to tell.  One interviewee with the Metro  East
       partnership explained that it  is impossible to  know how much these organizations would have
       accomplished separately.  More ambiguously, an  interviewee with  the Metlakatla partnership
       explained that every once in a while his/her  agency has thoughts about withdrawing from the
       partnership, but then, according to the interviewee "reality hits home."  The  thirteen interviewees
       that either were not asked, or did not address, the question,  include five from the  New Madrid
       partnership  (38 percent of total  New Madrid interviewees), four from the  Barrio Logan
       partnership (29 percent of total Barrio Logan interviewees), two from the ReGenesis partnership
       (13 percent of total ReGenesis interviewees), one from the Bridges to Friendship  partnership (6
       percent of total Bridges to Friendship interviewees), and one from the Metlakatla partnership (10
       percent of total Metlakatla interviewees).
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Using Collaborative Processes to Address Similar Issues Facing the
Affected Communities in the Future

       Interviewees were also asked the extent to which collaborative processes used in their
partnerships could be used again to address similar issues that the affected community may
face in the future.  A total of 64 interviewees addressed this question.  Interviewee responses
were sorted  into four response categories:  yes, yes but with qualifications, no, and don't  know.
In addition,  some interviewees were either not asked the question or did not address the
question when asked. Responses are provided in the chart, and then discussed more below.
            Can Collaborative Processes Be Used by the Affected Community to
                          Address Similar Issues in the Future?
                 Yes
Yes, but with
qualifications
Don't Know
Question not asked
   / addressed
Chart 8. Using Collaborative Processes to Address Issues Facing the Affected Community in the Future.  Note:
approximately 64 interviewees addressed this question. An additional fifteen were not asked or did not answer the
question, four with the Metlakatla partnership, four with New Madrid, three with ReGenesis, two with Bridges to
Friendship, and two with Metro East.

       Of those  addressing the question, 66 percent of interviewees (42 out of 64)  remarked
that the collaborative processes  could be used again by the affected communities to address
similar issues  in the future.  Nineteen percent (12 of 64) indicated these processes could be
used again, if certain issues were addressed.  Six percent (4 of 64) remarked that they couldn't
be used, and  nine percent (6 of 64)  indicated that they did not know.  Across four  of the six
partnerships (Bridges to Friendship, Metro East, New Madrid, and ReGenesis), those  indicating
that the process could be used again, or used again with qualifications, greatly outnumbered
those indicating  that the process could not be used again, or that they didn't know. For the
Barrio Logan partnership, those indicating that process could be used again, or used again with
qualifications,  only moderately outnumbered those  indicating that the process either  could not
be used again, or that they didn't know.  In the Metlakatla partnership, those indicating that the
process could be used  again,  or used again with qualifications  only slightly outnumbered the
others indicating  otherwise.
CHAPTER EIGHT: The Value of Collaborative Partnerships to Address EJ Issues
                                                               65

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             For those  indicating  yes,  similar  collaborative processes could  be  used  again,
       interviewees from the Bridges to Friendship partnership remarked that this type of collaboration
       is the new way government should do business. One of these interviewees explained that the
       "collaborative [approach] is the only  way to overcome classic bureaucratic barriers blocking
       good things  from happening."  Interviewees also explained  how they and others are already
       using or planning to use similar collaborative processes to address other issues.  For instance,
       interviewees from the Metro East partnership explained that they had recently been strategizing
       how to apply the same approach they were currently using to address issues associated with
       asthma.   Other  interviewees,  representing  the  same   partnership,  explained  that the
       collaborative approach was already  serving as the framework to  address similar issues  in
       another nearby  community.   An  interviewee with  the  ReGenesis  partnership  expressed
       enthusiasm  that  this  approach  could be effective  for  communities facing  Brownfields
       redevelopment issues.

             In addition, a number of interviewees felt that similar collaborative processes would only
       be helpful if certain conditions were available, such as strong leadership, particularly local
       leadership, participation of the appropriate people, and evidence that  the existing processes
       produce results.  Related, an  interviewee with the  Bridges to Friendship partnership remarked
       that the collaborative approach is still untested.  For the four interviewees remarking that the
       collaborative approach could not be used again concerns centered on challenges with existing
       partnerships, including over-dependence upon a few key leaders,  over-dependence on federal
       assistance, and inability for partners to  break out  of "bureaucratically-trained"  mindsets.  The
       fifteen interviewees that were not asked, or did not  address, the question, include four from the
       Metlakatla partnership (40  percent of the  total Metlakatla interviewees), four from the New
       Madrid partnership (31  percent of total  New Madrid  interviewees), three from  the ReGenesis
       partnership (19 percent of total ReGenesis  interviewees), two from  the Bridges to Friendship
       partnership (13 percent of total Bridges to Friendship interviewees), and two from  the Metro
       East partnership (20 percent of total Metro East interviewees).
66    An Evaluation of the Use of Partnerships to Address Environmental Justice Issues in Communities

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  The Value of Collaborative Partnerships to Address EJ Issues

  Summary Findings

  >   EJ collaborative approaches add value by:

      -  improving the sharing of information, resources, and/or expertise between
         organizations (26 percent of total response);

         creating efficiencies (18 percent of total response);

         securing and leveraging of additional resources (11 percent of total response); and

      -  helping organizations better understand the needs of the affected community (9
         percent of total response).

  >   Of those addressing the question, nearly 80 percent of interviewees (52 of 66) indicated
      that the issues facing the affected communities either would not have been addressed,  or
      would not have been addressed to the same extent, if at all, without use of this approach.

  >   Of those addressing the question, 66 percent of interviewees (42 out of 64) remarked that
      the collaborative processes could be used again by the affected communities to address
      similar issues in the future.

  >   Of those addressing the question, 19 percent (12 of 64) indicated that collaborative
      processes could only be used again if certain conditions were available, such as strong
      leadership - particularly local leadership, participation of the appropriate people, and
      evidence that the existing processes produce results.
Figure 11. The Value of Collaborative Partnerships to Address EJ Issues: Summary Findings
CHAPTER EIGHT: The Value of Collaborative Partnerships to Address EJ Issues                         67

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       CHAPTER
       Federal Involvement in EJ Collaborative Partnerships
                Most federal agencies are looking to say, "We are partnering." They want to be part
                of coalitions, joint efforts, leveraging resources, making communities aware of how to
                apply for resources. Clearly they want to be a part of things like this if they have staff
                time to do it.

                                                        - Interviewee, Barrio Logan Partnership
                [Federal involvement has had a] fantastic effect. The Navy started the collaborative.
                This was the  crucial piece  that enabled change  and excited  community based
                organizations.

                                                 - Interviewee, Bridges to Friendship Partnership
                [Participation in the collaborative efforts] has helped [federal agencies] to be more
                community based. They have formed relationships with the private sector. They have
                gotten out and seen the community. It informs their work with hands on experience.
                They see who is benefiting from their mandates.

                                               -  Interviewee, Bridges to Friendship Partnership
                Having federal agencies involved gave participants confidence that someone else
                knows what we're doing; and if we need more resources we know where to go

                                                         - Interviewee, New Madrid Partnership
             In  the first set of partnerships highlighted by  the  Interagency Working  Group  on
       Environmental Justice  (IWG) as  national  demonstration  projects, federal  agencies  played
       important roles in helping partnerships meet their goals.  Furthermore, an overarching goal of
       the IWG is to enable federal agencies to be  more effective players in locally based problem-
       solving  efforts centered on issues of environmental justice.  Therefore, in this chapter the
       evaluation team  examines four questions.  What is the value of federal involvement in
       environmental justice (EJ) collaborative partnerships for affected communities?  What is the
       value of participating in collaborative  partnerships for federal agencies?  To what extent has
       participating  in collaborative partnerships improved federal  agencies' abilities  to  coordinate
       across agencies?  And finally, how should federal agencies tailor their roles in order to best
68

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participate in collaborative approaches to address environmental justice issues?  Results are
based directly on interviewee responses to these four questions.

Value of Federal Involvement in  EJ Collaborative Partnerships for
Affected Communities

       When asked about the value of federal involvement in EJ collaborative partnerships for
affected communities, interviewees provided roughly 73 different responses, which fell roughly
in 16 different response categories.  As shown in the chart below, these range from  better
ensuring  that  money  is  not misspent  to bringing  credibility, trust, and legitimacy  to the
partnership. The two most commonly cited  responses are discussed more below.
  Value of Federal Involvement in EJ Collaborative Partnerships for Affected      Number who
                              Communities                                identified value
 Provide or enhance credibility/legitimacy/trust                                         26
 Provide resources and/or expertise                                                  25
 Results in greater information sharing between partners                                 3
 Key reason for partnership creation                                                  2
 Fosters more holistic approach to problem solving                                     2
 Better access to decision makers                                                   2
 Improves community understanding of environmental issues                             2
 Boosts community enthusiasm                                                     2
 Strong interpersonal skills of specific federal employees                                 2
 Brings attention to specific activities which should take place                             1
 Work accomplished at a more rapid pace                                             1
 Enhances community's appreciation for federal regulators                               1
 Increases community's organizational capacity                                        1
 Project has larger impact                                                          1
 Boosts image of affected community                                                1
 Essential for bringing industry on board                                              1
Table  5.  Value of Federal  Involvement in  EJ Collaborative Partnerships for Affected Communities.  Note:
approximately 60 interviewees provided a total of 73 responses. Interviewees occasionally provided more than one
response. An additional nineteen interviewees were not asked or did not answer the question, including six with the
New Madrid partnership, five with Metlakatla, three with Bridges to Friendship, three with ReGenesis, and two with
Metro East.

       The first most frequently noted response, cited by 26 interviewees representing five of
the six partnerships (Barrio Logan, Bridges to  Friendship,  Metro East,  New Madrid, and
ReGenesis),  centered  on  providing  or enhancing  the  credibility,  legitimacy,  and/or trust
surrounding  a  partnership effort (36 percent of  total  response).   Federal involvement  can
validate that community member concerns are real, including concerns regarding environmental
justice.   Local  officials may not appreciate the magnitude of  local  environmental and public
health concerns without  additional  outside  perspective.  Second, federal involvement  can
enhance confidence of local partners seeking to address their  concerns that they are, indeed,
using the best remedies  for addressing them.  For instance,  one interviewee with the  New
Madrid   partnership  remarked  that  without  external  assurance from  federal  agencies,
communities  could feel nervous about addressing environmental issues for fear of opening up a
"Pandora's box."   With  federal involvement, however, she/he  noted  that communities feel
confident they can move forward.  Third, federal participation can encourage regional and local
officials to reassess whether they should consider becoming involved.  By participating, federal
agencies can tip the balance in  favor of local  and regional participation if the  local  officials
perceive that their own  non-participation  will  result  in  negative  attention  or  that federal
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       involvement gives greater political  support to participate  than  before.   In addition, federal
       participation can  bring additional  accountability to the partnership.  An  interviewee  with the
       Barrio Logan  partnership  explained  that  federal involvement  indirectly encourages  local
       agencies  to be more  accountable  to the effort.  Another interviewee with the ReGenesis
       partnership explained that federal involvement better ensures that partnership resources will not
       be misspent. Related, she/he explained that federal participation has enabled the partnership to
       earn the trust of banks near the affected area.

             The  second  most  frequently  mentioned  response regarding the  value  of federal
       involvement, identified by interviewees representing  six of the  six partnerships, focused on
       providing  resources and/or expertise (34 percent of total response).  Interviewees, in particular,
       cited  the  sharing of information and support through funding by federal officials as critical.
       Sharing of information  also includes sharing expertise, giving advice, and providing technical
       assistance.   In addition, two interviewees from two  different partnerships (New Madrid  and
       ReGenesis) cited federal officials' understanding of the broad range of federal resources that
       the partnerships could access as an important element of information sharing, with one noting,
       for instance, that enabling the community to identify the broad range of resources available at
       the federal level,  covering everything from transportation  to issues of public health, was a key
       part of the community's holistic approach to revitalization.  Also noted by two interviewees from
       two different partnerships (Metro East and New Madrid), was a strong willingness by federal
       officials' to make themselves accessible  to other  partner members and  regularly respond to
       questions.  Also critical was the  support  of  partnership  activities  through federal  funding.
       Interestingly, none of the partnerships  received direct funding support by the  IWG for being
       selected as  demonstration projects.  However, different partnerships obtained fiscal support for
       a variety  of partnership-related activities  primarily through  traditional federal programs.  Two
       interviewees from two different partnerships (New Madrid and ReGenesis) explained that their
       efforts would not have  been possible without  the funding provided at the  federal level.  In
       addition, other resources made available by federal partners, cited by interviewees as important,
       included training, outreach, and documentation.  Finally,  interviewees  from the Metro East
       partnership remarked that federal officials helped maintain open lines of communication.

       Value of Federal Involvement in EJ  Collaborative Partnerships for
       Federal Agencies

             When asked  about the value of federal  involvement in EJ collaborative approaches for
       federal agencies, interviewees provided roughly 73 different responses, which fell roughly into
       15 different  response categories.  As shown in the chart below,  these range from providing a
       better sense of how  to participate in communities to better appreciating that communities with
       significant environmental problems may still be unidentified.  The three most commonly cited
       responses are discussed more below.
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        Value of Federal Involvement in EJ Collaborative Partnerships
                          for Federal Agencies
 Lessons regarding how best to work with affected communities
 Opportunity to be more effective in working with communities
 Lessons about partnering
 Greater job satisfaction
 Right to claim success in working with one community
 Opportunity to be innovative
 Opportunity to better understand environmental justice issues
 Opportunity to build relationships
 Opportunity to gain the goodwill of the community
 Improved understanding of regional environmental and public health issues
 Understanding that communities with significant environmental problems may still
 be unidentified
 Lessons about core agency programs
 Opportunity to influence action
 Opportunity to share lessons with other communities
 Opportunities to show that federal partners are working to address EJ issues
 Numberwho
identified value
      36
       8
       4
       4
       3
       3
       3
       3
       2
       2

       1

       1
       1
       1
       1
Table 6. Value of Federal Involvement in EJ Collaborative Approaches for Federal Agencies. Note: approximately 63
interviewees provided a total of 73 responses. Interviewees occasionally provided more than one response. An
additional sixteen were not asked or did not answer the question, including four with the New Madrid partnership, four
with ReGenesis, three with Metlakatla, three with Metro East, and two with Bridges to Friendship.

       The most frequently identified response, cited by  36  interviewees across all six
partnerships, centered on lessons learned about how best to work with affected communities
(49 percent of total response).   Interviewees indicated that  participation in the collaborative
partnerships has enabled federal partners to better understand affected communities and  their
specific threats and how and when to work with them to address their concerns.   For instance,
an interviewee with the Barrio Logan partnership noted that, "Being there, seeing  the problems
these communities face, the struggles they endure—they can see firsthand how  they can  be a
resource to solving local problems." As a specific example of this, an interviewee with the Metro
East partnership explained that federal partners learned that for one public health effort, use of
television and radio as an outreach mechanism, instead of mass mailings, was the best way to
reach people  in the affected community regarding certain public health  risks.   Similarly, an
interviewee with the Metlakatla  partnership remarked that federal agencies "have gained the
understanding that Indian communities do not think  like the rest of the world.   The federal
agencies  now know that they must deal  with the cultural and the spiritual identity as well as
idiosyncrasies of tribal  communication."  Other lessons gained centered on learning how  to
listen to community members and assess community capabilities. For instance,  a Metro  East
interviewee noted that "we  have opened their eyes  and they can see our handicaps."  In
addition, interviewees  remarked  that participation  has enabled federal interviewees to better
understand how their policies affect communities and consequently design more effective ones.
For example, another  Metlakatla  interviewee  indicated that federal  agencies  have gained
awareness of the difficulties tribal communities have in dealing with  multiple agencies.  She/he
added that, "We now understand their perspective and realize some of their frustrations when
comparing the different requirements of the federal agencies. It has helped us rethink and focus
on our communication."

       The second  most  commonly  cited  response,  identified  by  eight   interviewees
representing  three  partnerships (Barrio  Logan,  Bridges  to  Friendship, and  Metlakatla),
suggested that participation  in the collaborative partnerships enabled  federal agencies to be
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       more effective in working with  communities (11 percent of total response).   This finding  is
       different from  lessons learned about how best to work with affected communities in that the
       lessons  are seen as a  guide regarding how to conduct future work with communities more
       effectively.  The eight  interviewees identified with  the  second finding already believe  that
       collaboration  is an  effective way  to  work  with communities and,  therefore,  viewed  the
       opportunity to collaborate as a  means for increasing the chances of success for their efforts.
       For instance,  three  interviewees with the Bridges to Friendship partnership remarked that, by
       collaborating,  federal agencies  are able to have a greater positive impact in the  affected
       community,  while another interviewee representing  the  same partnership remarked  that the
       collaborative  process has helped  federal  agencies identify  the  activities of other federal
       agencies in the community and therefore reduce redundancy of services provided. Similarly, an
       interviewee with the Barrio Logan partnership mentioned that the collaborative process enables
       federal agencies to be more strategic.

       Increase in Collaboration Across Federal Agencies as a Result of
       Collaborative Partnerships

             Interviewees were also asked whether the EJ  collaborative partnerships have resulted in
       improved coordination across federal agencies.  Federal coordination is not a prerequisite for a
       successful local collaboration.   For instance,  two federal  agencies may  both participate
       effectively in a partnership without engaging in any  unique coordination efforts  between each
       other.  However, in some instances, federal agencies may limit the success of the partnership if
       there is not effective coordination between them.  This can be especially true when the federal
       agencies are  expected to play important leadership  roles within the partnership or when each
       agency  sponsors activities that may compete  with one another.   Of the six partnerships
       reviewed, some federal  partners in the Metlakatla and  New Madrid partnerships made use  of
       separate formal agreements requiring that they work together.

             The question of  whether the EJ  collaborative partnerships  have resulted in improved
       coordination across federal agencies is undoubtedly  more difficult for non-federal interviewees
       to  address  since they  usually cannot witness day-to-day conversations  and  interactions
       between federal agencies, most of which  are stationed outside  the  affected communities.
       Nevertheless,  improved  coordination  should be somewhat apparent  at  regular partnership
       meetings and  in the work of various partnership subcommittees. Furthermore, what may seem
       as improved  coordination to federal partners  working  together in a partnership  may  not
       necessarily be viewed as such by  non-federal partners.  Therefore, federal as well  as non-
       federal perspectives regarding this topic are valuable. A total of 55 interviewees addressed this
       question. Interviewee responses were sorted into three response categories: yes, no, and don't
       know.  In addition, some interviewees were either not asked the question or did not address the
       question when asked.   Responses are provided in  the  chart, and then discussed in greater
       detail below.
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            Have federal agencies been able to coordinate more effectively as a
                result of their involvement in EJ Collaborative Partnerships?
                  Yes
Don't know
Question not asked /
    addressed
Table 7. Coordination Across Federal Agencies as a Result of Involvement in EJ Collaborative Partnerships. Note:
approximately 55 interviewees addressed this question. An additional 24 were not asked or did not answer the
question, including eight with the ReGenesis partnership, seven with New Madrid, five with Bridges to Friendship,
three from Metlakatla, and one with Barrio Logan.

       Interviewees were decidedly mixed regarding whether federal coordination as a result of
collaborative efforts  has  increased.   Of  those addressing  the  question,  55  percent  of
interviewees (30 of  55),  representing all six  partnerships,  indicated that coordination  had
improved.   Forty percent of interviewees (22  of 55),  representing  four partnerships (Barrio
Logan,  Metlakatla,  New Madrid, and  ReGenesis), indicated  that they were unclear whether
improved coordination had occurred, and five percent of interviewees (3 of 55), representing two
partnerships (Barrio Logan and  ReGenesis),  indicated that coordination had not increased.  In
two of the six partnerships (Bridges to Friendship and Metro East), the interviewees indicating
that coordination  had increased  clearly outnumbered those indicating that coordination had not
increased,  or  that they were unaware of increased  coordination.  In two other  partnerships
(Barrio  Logan and ReGenesis), most  of the  interviewees indicated that  they were unclear
whether increased coordination between federal agencies has resulted from participation in the
collaborative partnerships.  Finally, in  the remaining two partnerships (Metlakatla and New
Madrid), roughly  the  same portion of interviewees indicating that increased coordination  had
occurred also indicated that they didn't know whether increased coordination had occurred.

       For those responding yes,  interviewees  mentioned that federal  partners  are gaining
contacts, sharing information, and/or coordinating strategically.  A federal interviewee with the
Bridges to  Friendship  partnership  remarked  that,  "Every time  agencies  get together  and
understand  how they can relate and what resources they each can  bring to the table they are
more likely to do it again."  Interviewees also remarked that participation in the partnership effort
has enabled federal agencies to coordinate more extensively with  staff,  mid-level managers,  or
between agency field and headquarters  levels.   Furthermore,  a  federal interviewee with the
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       Metro East partnership commented that his/her federal agency has improved its relations with
       state agencies as a result of the partnerships.  In addition, a federal interviewee with the Bridges
       to Friendship partnership and a federal interviewee with the New Madrid partnership remarked
       that participation in the collaborative efforts has resulted in additional collaboration with federal
       agencies on other efforts. Some responding yes, did, however, caveat some of their responses.
       For instance, another federal interviewee with the Bridges to Friendship partnership explained
       that although partnering has  increased coordination  between federal agencies, it hasn't directly
       resulted in improved coordination within his/her agency. Finally a federal  interviewee with the
       ReGenesis  partnership  explained that  federal  agencies could still improve their federal
       collaboration.

             For those responding that they didn't know, one non-federal interviewee  with the Barrio
       Logan partnership explained that federal partners  were probably sharing information,  while
       some interviewees stated they simply did not see any  coordination.  Another  non-federal
       interviewee with the ReGenesis  partnership  noted  that, early on in  the  partnership  effort,  it
       appeared that several federal agencies planned to  participate, but since then, several have
       disengaged.  A federal interviewee with the New Madrid partnership, however, felt that if there
       was any coordination  between the  participating federal agencies, it was due mainly to the
       personalities  involved, and that there was no indication that this type of collaboration could be
       conducted  in the  future.  The interviewee further added that most  extensive collaboration
       appeared to be between the federal agencies and the  affected communities,  not between the
       federal agencies themselves.  The 24 interviewees that  either were not asked,  or did not
       address, the question, included eight from the ReGenesis  partnership  (50 percent  of the total
       ReGenesis interviewees), seven from the New Madrid partnership (54 percent of the total  New
       Madrid interviewees), five with the Bridges to Friendship  partnership (31  percent  of the total
       Bridges to Friendship interviewees), three from the  Metlakatla partnership (30  percent of the
       total Metlakatla interviewees), and one with the Barrio Logan partnership (7 percent of the total
       Barrio Logan  interviewees).

       Interviewee Recommendations for Improving Federal Involvement in
       Partnerships

             When asked how federal agencies should tailor their roles in order to best participate in
       collaborative  approaches to address environmental  justice  issues, interviewees  provided
       roughly 89 different responses, which fell roughly into  31  different response categories.   As
       shown in the chart below, responses ranged from better focusing federal  resources to setting
       ground rules.   However, only one recommendation stood out,  and  even this was only cited
       across two partnerships.  The fact that relatively few common recommendations were provided
       may suggest that, generally, the  interviewees feel positive about the role federal agencies in
       these partnerships so far. The four most commonly cited responses are discussed in more
       detail below.
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  Interviewee recommendations for how federal agencies should tailor their
           roles to best participate in EJ collaborative approaches
 Provide direct support
 Provide one point of contact for each federal agency
 Be creative
 Enable community to play key roles in development and/or implementation of
 partnerships
 Improve accessibility of federal resources for affected communities
 Require an evaluation component
 Better focus federal resources
 Understand the needs of the community
 Establish single points of contact for the partnership
 Participate in a hands-on manner
 Allow certain partners to take a stronger leadership role in partnership
 Do more effective job of marketing value  of collaborative approaches
 Structure agency organization in such a way to facilitate participation in
 partnerships
 Provide flexibility  for those non-profit regulations that limit federal involvement
 Ensure participation  of local federal agency representatives
 Learn more about the different resources each federal agency has available
 Build in requirements to allow facilitators to be removed
 Ensure that all levels of agency support the partnership
 Recognize that you are part of the community
 Establish unifying procedures when participating agencies have different
 procedures for addressing a common issue
 Empower local community to  lead partnership
 Ensure that a community person is available to coordinate with federal agencies
 Use a collaborative model that fits the affected community
 Avoid taking partnership issues personally
 Don't change roles, use the expertise you already have
 Get involved early in the partnership
 Ensure that agency officials have the maturity and skills to participate effectively
 Continue the Interagency Working Group on Environmental Justice
 Require more than one federal agency to be involved
 Stay committed to the partnership
 Set ground rules
  Numberwho
    identified
recommendation
       16
        7
        6
        5
        4
        4
        4
        4
        4
        3
        3
        2
        2
        2
        1
        1
        1

        1

        1
        1
        1
        1
        1
        1
        1
        1
        1
        1
        1
Table 8. Recommendations for Improving How Federal Agencies Participate in EJ Collaborative Approaches.  Note:
approximately 66 interviewees provided a total of 89 responses. Interviewees occasionally provided more than one
response. An additional thirteen were not asked or did not answer the question, including four with the New Madrid
partnership, three with Bridges to Friendship, three with Metro East, and three with ReGenesis.

       The most commonly noted recommendation, cited by sixteen interviewees representing
two  different partnerships (Barrio Logan and Metro East), was that federal  agencies  should
provide direct support for partnership efforts  (18 percent of total response).  Most often, direct
support  meant funding.  However,  other interviewees suggested that federal partners  should
provide  direct support in  terms  of facilitation  services,  translation services, staff  time  and
expertise,  and  administrative  services  such as  issue  follow-up, overhead  production,  and
organization of tours.   The second most commonly mentioned recommendation, cited by seven
interviewees across three partnerships (Bridges to Friendship, Metlakatla, and ReGenesis),  was
that single points of contact should be provided for each participating federal agency (8 percent
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       of total response).  Interviewees with the Bridges  to Friendship  partnership remarked that  a
       single point of contact should be designated within each participating agency that can represent
       the agency in all the partnership activities while regularly highlighting the partnership mission to
       agency management. An interviewee representing the ReGenesis partnership explained that  it
       was difficult to understand the different work of one federal agency in the affected community,
       noting that the agency  had three to four main points of contact.  Recognizing some of the
       difficulties  this posed  for the  affected community, as discussed above, a federal interviewee
       explained that his/her agency was working to ensure better internal coordination of all agency
       employees working directly on partnership issues in the affected community.

             The third most commonly noted recommendation,  cited by six interviewees representing
       interviewees from two partnerships (Bridges to Friendship and New Madrid), was that federal
       agencies should be creative when engaging in partnerships (seven percent of total response).
       Two interviewees with the New Madrid partnership emphasized the need for agencies to rely on
       more than  statistics when determining how to best help communities. In addition, one of these
       same  interviewees  stressed  not  letting  regulations   prohibit  involvement.   Finally,  two
       interviewees with the Bridges to Friendship partnership expressed the need to be able to take
       risks and cope with failure when  involved. The fourth most commonly cited recommendation,
       also identified by six  interviewees representing two different partnerships (Barrio Logan and
       New Madrid), was that federal agencies should enable the affected community to play key roles
       in the development and/or implementation of partnerships  (seven percent of total response).
       For instance, an interviewee with the  Barrio Logan partnership recommended that partnerships,
       such as IWG demonstration  projects,  be developed simultaneously  with  the  community—
       defining goals and identifying problems.  An interviewee with the New Madrid  partnership urged
       federal agencies to allow affected communities to lead the partnerships.

             The fifth  most  commonly  noted  recommendation, cited by  five interviewees  also
       representing two partnerships  (Metro East and ReGenesis), was  that federal agencies should
       improve the accessibility of federal resources for affected communities involved in partnership
       efforts (six percent of total response).  For example,  interviewees from both partnerships
       suggested  that federal agencies  should better advertise how to apply for funds  under existing
       federal programs.  Furthermore, an interviewee with the ReGenesis partnership suggested that
       federal agencies should  make these resources more user-friendly.  She/he added that this could
       be done in a number of ways, including asking each agency to  support one person  in each
       region and state who could effectively talk about available resources with communities.  These
       persons could then be listed in a directory, similar to what the Interagency Working Group on
       Environmental Justice currently makes available describing federal contacts.
76    An Evaluation of the Use of Partnerships to Address Environmental Justice Issues in Communities

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 Federal Involvement in EJ Collaborative Partnerships

 Summary Findings

 >   Interviewees indicated that federal agencies play key roles in EJ Collaborative
      Partnerships by:

      -  providing or enhancing the credibility, legitimacy, and/or trust surrounding a
         partnership effort (36 percent of total response); and

      -  providing resources and/or expertise (34 percent of total response).

 >   Participation in EJ Collaborative Partnerships enables federal agencies to:

      -  learn how best to work with affected communities (49 percent of total response);
         and

         work more effectively with communities (11 percent of total response).

 >   Of those interviewees addressing the question, 60 percent (30 of 55), indicated that
      federal coordination had improved as a result of participation  in the partnerships; while
      40 percent (22 of 55), indicated that they were unclear whether improved coordination
      had occurred.

 >   Federal agencies could best benefit EJ Collaborative Partnerships by:

      -  providing direct support for partnership efforts (18 percent of total response);

         designating single points of contact for each participating agency (8 percent  of total
         response);

         being creative in how they work with partnerships (7 percent  of total response);

         enabling the affected community to play key roles in the development and/or
         implementation of partnerships (7 percent of total responses); and

      -  improving the accessibility of federal resources for affected communities (6 percent
         of total response).
Figure 12. Federal Involvement in EJ Collaborative Partnerships: Summary Findings
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       CHAPTER
       Core Findings and Recommendations
             This chapter describes core findings regarding the use of multi-stakeholder collaboration
       to address environmental justice issues in the six partnerships studied for this report.  Findings,
       based upon a review of the previous six chapters and the six partnership case studies, describe
       the value of multi-stakeholder collaboration, value of federal involvement, and specific factors
       contributing to  progress  and success of the  different partnerships.   A conclusion and then
       recommendations follow.  The recommendations are intended for those actively participating in
       or overseeing the partnerships, as well as institutions at all levels responding to environmental,
       public health, and  socio-economic challenges associated with  community revitalization. Such
       institutions include community organizations, faith groups, other NGOs, local, state, federal and
       tribal governments, philanthropic foundations, and the business  community.

       Core Findings

             Multi-stakeholder  collaboration can act as  a  transformative mechanism for enabling
       communities  and associated stakeholders to constructively address complex and long-standing
       issues concerning environmental and public health hazards, strained or non-existent relations
       with government agencies and other institutions,  and economic  decline.   Multi-stakeholder
       collaboration  in the environmental justice context can be transformative in two ways.   First, it
       can provide disadvantaged communities with  an opportunity to openly discuss  concerns and
       potential solutions to issues affecting  them in a  manner that genuinely  suits the  affected
       community's needs.  Second, it can  provide public service organizations, including government
       agencies and community-based organizations, with an effective forum  to coordinate, leverage,
       and strategically use resources to  meet complex public health,  environmental, and other socio-
       economic  challenges facing  disadvantaged communities.   The power  of the  collaborative
       approaches used in  the six partnerships  is reflected in the fact that nearly 80 percent of the
       interviewees  addressing  this topic  (52 of 66) indicated that  the  issues facing the  affected
       communities  either would not have been addressed, or would not have been addressed to the
       same extent,  if at all, without use of a collaborative approach.

             The partnerships are  generating  a variety  of positive outcomes for  the  affected
       communities.    The  partnerships'  most  significant  outcome  has  been  the creation  or
       enhancement of relationships through which  numerous, diverse, and sometimes competing,
       stakeholders  can come together and engage  in constructive dialogue to  overcome concerns
       regarding environmental and public health protection, socio-economic conditions, and historical
       animosities, and greatly reduce the likelihood of similar concerns arising in the future. Through
       these collaborative  partnerships,  community  organizations  and  residents strengthen their
       capacity and confidence to work with agencies and institutions that are intended to serve the
       public.  In addition, this collaboration helps build or reinforce critical bridges between institutions
       and the affected communities, which are important ingredients for local environmental protection
78

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and redevelopment.  The partnerships are also  obtaining strong support and/or involvement
from  members  in  the affected  communities.   Moreover,  they  are  better  ensuring  the
implementation  and/or the  more  effective  implementation  of  specific  public   health,
environmental protection, and other economic development programs.

       The partnerships are also enabling the many institutions seeking to provide community
assistance to work  more  effectively with the affected  communities.  Targeted programs
designed to assist communities are made more effective and best applied when sponsoring
officials can more efficiently navigate challenging stakeholder relationships and understand how
their program may fit the affected community's overall needs.  Working through a forum that is
already strongly supported by the community and involves numerous and diverse stakeholders
can reduce service providers' needs to develop separate,  independent relationships within the
affected community necessary to more effectively implement their programs.  Recognizing a
community's vision for redevelopment can also enable service providers and program managers
to tailor their programs and services to better suit community needs, and save resources in the
process.   Furthermore, by  participating in forums with the affected communities where ideas
and information  can be easily exchanged,  these  providers  can  reduce redundancy,  share
expertise,  and more easily recommend  other entities who can provide assistance if they,
themselves, cannot provide the desired services.

       Despite positive  outcomes,  and  participants' high  levels  of  satisfaction  for  the
partnerships to date, several of these partnerships have  and continue to face challenges to
improve situations for the affected  communities.   Most notably,  parties  struggle with  the
maintenance  and operation of their  partnerships, grappling  with such day-to-day issues as
coordination,  ensuring  continued  cooperation amongst  the different  parties,  maintaining
partnership momentum,  maintaining  partnership focus,  and keeping  key decision  makers
involved.   Furthermore, several partnerships are facing challenges with the  implementation of
specific activities, such as developing  more protective zoning regulations and ensuring that all
responsible  parties participate  in  the cleanup  of  contaminated  sites.   In  addition,  some
partnerships are  still learning how best to  engage the affected communities they are working in
to ensure  that all residents have a genuine voice  in  and/or sufficient  knowledge of  the
partnership efforts and  its activities. Finally, one partnership, although committed to working out
differences, has  struggled to bridge diverse perspectives amongst participating stakeholders
regarding  the ultimate  purpose  of the  partnership and  work cooperatively to  address  the
affected community's key environmental concern.

       Organizational styles,  policies,  and procedures of the  different partner members have
contributed to challenges  for the partnerships.   For  instance, in one partnership where  two
federal agencies played key roles, their contrasting approaches to community assistance placed
stress on the  partnership in its early stages. In another partnership, concerns over roles federal
agencies can play in partnerships that obtain a 501 (c) 3 status has continued to frustrate partner
members. Nevertheless, the partnerships are successfully managing the challenges caused by
the various organizational styles,  policies, and procedures of the different  partner members'
organizations. No barriers were identified that would irreversibly harm the  functioning  of the
partnerships.    Even  in  the one  partnership  that was  clearly  struggling  to  overcome
organizational and other differences, most partners remained confident that on-going challenges
would be resolved.  Moreover, representatives from at least two partnerships see overcoming
organizational differences as one  of these collective efforts' greatest strengths.

       In addition to the many important contributions made by a wide range of stakeholders,
federal agencies have and continue to play  key roles in these partnerships.   First, federal
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       agencies have assisted in the creation or continued implementation in all the partnerships by
       generating or seizing opportunities and by providing energy and enthusiasm.  Second, they
       have supplied the partnerships with critical  resources,  knowledge, and expertise.   Finally,
       federal agencies have provided or enhanced the credibility, legitimacy,  and/or trust surrounding
       the partnership efforts. This has been done by validating community concerns regarding issues
       of environmental justice,  offering  assurances that certain locally-based solutions to address
       these  issues, are, in fact,  appropriate, encouraging reluctant  regional and local officials to
       consider  becoming involved  in these efforts, and bringing  a greater overall  degree of
       accountability to the partnerships.

              Despite the positive roles of federal agencies, cooperation and coordination in support of
       partnership efforts within  and  between federal agencies could be enhanced and made  more
       apparent to non-federal partners.  Of those addressing this topic, 55 percent of interviewees (30
       of 55) indicated that coordination had improved. Forty-five percent (25 of 55), however,  were
       less positive.  Some interviewees  don't see any cooperation, and some are unclear about the
       cooperation.   Some federal  representatives,  however, are exhibiting signs  of  improved
       coordination.  One federal agency has developed an internal team to better coordinate the many
       agency-led activities taking place in  the partnership community.  In  two other partnerships,
       memorandums of understanding were established to improve coordination and  cooperation
       between some participating federal agencies.  Moreover, at least one federal representative at
       the  regional level has  begun meeting with  representatives of different federal agencies to
       discuss ways in which they can coordinate on additional partnerships centered on issues of
       environmental justice.

              Much  of the success  of these efforts  can  be attributed to individuals, either at the
       community, regional,  A/GO, or government level, who took it upon themselves, at real risk of
       failure,  to pull diverse groups together. Pulling partnerships together, especially when the goal
       is to address challenging  environmental  problems and social  relationships,  and/or help  a
       community revitalize,  can  be  a  difficult endeavor.    This  challenge is  magnified when
       organizations are not accustomed to working in a coordinated manner,  and when resources for
       maintaining the partnerships are not always readily available. Such an effort requires not only
       leadership skills, patience,  and  the ability for creative thinking, but also strong  interpersonal
       skills that naturally lend themselves to stakeholder bridge building.  In  many instances, such a
       combination of skills in one individual may not be available; nevertheless it confirms the need for
       communities and  other institutions desiring to use  collaborative partnerships to look for these
       qualities in persons to lead or co-lead these efforts.
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           Core Findings Regarding the Use of EJ Collaborative Partnerships

         Multi-stakeholder collaboration can act as a transformative mechanism for enabling
         communities and associated stakeholders to constructively address complex and
         long-standing issues concerning environmental and public health hazards, strained
         or non-existent relations with  government  agencies and other institutions, and
         economic decline.

         The partnerships are  generating a  variety of positive outcomes for the affected
         communities.

         The partnerships are also  enabling the  many institutions seeking to  provide
         community assistance to work more effectively with the affected communities.

         Recognizing a  community's vision  for redevelopment can  also enable service
         providers and program managers to tailor their programs and services to better suit
         community needs, and save resources in the process.

         Several of these partnerships  have and continue to face challenges to improve
         situations for the affected communities.

         Organizational styles,  policies,  and  procedures  of the different partner members
         have contributed to challenges for the partnerships.

         The partnerships are successfully managing the  challenges caused by the various
         organizational styles, policies,  and procedures  of the different partner members'
         organizations.

         Federal agencies have and continue to play key roles in these partnerships

         Despite the  positive  roles  of federal agencies,  cooperation and coordination  in
         support of partnership  efforts  within and  between  federal agencies could be
         enhanced and made more apparent to non-federal partners.

         Much  of the success of these efforts can be attributed to individuals, either at the
         community, regional, A/GO, or government level, who took it upon  themselves,  at
         real risk of failure, to pull diverse groups together.
Figure 13. Core Findings Regarding the Use of EJ Collaborative Partnerships

Conclusion

       This  evaluation looks at the value  of  using  collaborative partnerships  to  address
environmental  justice issues in predominantly  low-income  or  minority communities.  The
evaluation is built upon six case  studies that were written primarily between December and July
2002.  Through this effort, the evaluation team and the federal Interagency Working Group on
Environmental Justice sought to set a high standard for evaluating  environmental justice
collaborative partnerships. The  evaluation team  strived to accurately convey the spirit of what
partnership  stakeholders  believed  to  be  the  main successes  and  challenges  of  their
collaborative  efforts,  as  well as what  they expressed  to  be the  overall  value  of using
collaboration to  address  complex local issues.   In  addition, the evaluation  team sought to
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       provide a broad and insightful understanding of EJ collaborative partnerships in terms of what
       they are achieving, factors contributing to their progress and success, specific organizational
       barriers that may be limiting collaboration, and the role of federal involvement in these efforts.

             Evaluation  findings indicate that the partnerships  are producing a variety of important
       results, including the improved opportunity for local  residents and community  organizations to
       have a genuine say in efforts to revitalize their communities, enhancement  of  relationships
       between stakeholders, implementation of environmental  protection and other programs,  and
       improved delivery of community assistance  by public service organizations.  In  regards to
       overall value of collaboration, most interviewees indicated that the issues facing the  affected
       communities either wouldn't  have been addressed, or wouldn't have been addressed  to the
       same extent, if at  all, without use of a collaborative approach.  Interviewees also saw federal
       involvement  in  these  efforts as critical.   In  addition to the many positive points voiced,
       interviewees also  noted the partnerships are facing some challenges,  including  difficulties
       associated with partnership  maintenance and  operational support, and the implementation of
       partnership-specific  initiatives.   Despite  these  and  other  challenges  expressed,   most
       interviewees voiced very favorable  impressions  of  the partnerships  to  which  they  were
       associated.  Much additional work will be needed in the future to more  fully understand the
       strength of multi-stakeholder collaboration for resolving local environmental justice issues.
       However,  evidence from  this evaluation  suggests  that  use  of  these approaches, as
       demonstrated  within  these  partnerships,  can  be  an effective  means  for  addressing
       environmental justice issues in communities.

       Core Recommendations

             To  advance the use of multi-stakeholder collaborative partnerships as a  means for
       addressing environmental justice issues in communities, the evaluation team recommends the
       following:

       For institutions at all levels responding to environmental, public health,  and  socio-economic
       challenges associated with community revitalization...

             Expand use of multi-stakeholder collaboration as a  tool  for  addressing EJ issues in
       distressed communities.  Use of collaborative approaches can effectively enable disadvantaged
       communities and associated stakeholders to constructively address complex and long-standing
       issues concerning environmental and public health hazards,  strained  or non-existent relations
       with government agencies and other institutions, and economic decline.  Participation  in these
       efforts not only better ensures that the nation's least advantaged populations' concerns are
       heard and  addressed; it can  also better ensure the effective delivery of community  development
       services.  Government at all levels, community organizations,  faith groups,  other NGOs,
       philanthropic foundations, and the business community should review opportunities to initiate,
       support, and participate in multi-stakeholder collaborative partnerships.  Assistance need not
       only take  the form of financial resources and expertise, it can take the form of personal
       interaction  with   the  affected community   as  partners,  improved  coordination   across
       organizations, and enhanced coordination within organizations.

       For those  organizations and institutions actively participating in, supporting, or overseeing EJ
       collaborative partnerships...
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       Identify  long-term  opportunities  with  organizations  and  institutions  to  build  the
administrative  and  coordination capacity of the collaborative partnerships.   Partnerships
reviewed for this study have  creatively found ways to remain functioning and ensure continued
coordination.   However, energy  continually  devoted to the  performance of  administrative
functions  by  partnership  leaders  is  energy  lost to  further meet, discuss ideas, develop
strategies,  and/or oversee the implementation  of partnership actions.  Furthermore,  strong
assurances of long-term administrative and coordination support can go far in terms of reducing
overall anxiety  of  partners  and especially partnership  leaders.   Finally,  a well-established
administrative  and  coordination function can  potentially assure potential  partners that  the
partnership is a solid operation worthy of additional support.

       Promote community-based leadership and organizational development at the local level
for communities using multi-stakeholder collaboration  to address EJ issues.  It is much easier
for partnerships  using multi-stakeholder collaboration to implement actions that support  the
affected community  if the community has a strong voice in partnership affairs. The community's
voice is best heard  if the partnership includes representatives of community groups that have
broad local support. Such  representation can better enable partner members to understand the
needs of the affected  community and then move forward in confidence to assist in addressing
the community's concerns.  Similarly, strong local leadership can make it  much easier for the
partnership to interact and communicate with the affected community.  Obtaining unified support
from a community, however, can be very difficult, especially in less-homogenous communities
and  in areas that lack a strong-sense of identity centered  within  a recognizable  geographic
space. In order to obtain greater community involvement in partnerships lacking a strong voice
from the  community, efforts should be made to  encourage community  organizations and their
leaders to emerge from within the affected community and work with the partnership as partner
members.  This could be done through: (1) strategic use of grants to either build or enhance the
capacity  of existing community-based organizations  to participate;  (2)  sharing  of lessons
learned from local  leaders  representing EJ collaborative  partnerships about how to better
ensure local leadership; and (3) informal and formal requests from partner members  asking
local community-based organizations for their direct involvement.

       Focus attention  on the environmental, public  health,  and socio-economic outcomes
produced by EJ collaborative partnership activities. What are the most significant outcomes of
EJ collaborative efforts for the affected communities?  This question is not easily answered.  But
the focus of these partnerships should ultimately rest on whether partnership activities produce
the desired outcomes for the communities they seek to assist, both in the short- and long-term.
A  myriad of  factors  can  determine  whether a  community  can overcome the  challenges
associated with  enhanced environmental protection  and community  revitalization.  And  no
partnership will be  able to fully address all of  them (e.g.,  the economy).  However, close
attention  given both upfront  and throughout a partnership's life cycle to several  items  should
move the partnership that much closer to generating the type of results desired by the affected
community. Items to consider include: (1) the identification of short- and long-term goals; (2) the
implementation of activities and leveraging of resources  in  pursuit of these goals;  and  (3) the
careful linking of goals, activities, and  environmental, public health, and socio-economic
outcomes.  To help do this,  partner members should  early  on  consider using  community
visioning, strategic planning, performance measurement, and evaluative tools.

For the academic community...

       Systematically promote rigorous academic study and intellectual discourse around the
use of collaborative models  to address EJ issues.  Although efforts by the IWG and partner
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       leaders to articulate an EJ Collaborative Model  will  greatly improve public understanding of
       collaborative approaches to address environmental  justice  issues,  much additional work is
       needed to more fully understand their value at both  the national and community  level.  This
       could take the form of additional program evaluations and other research efforts.  Moreover, this
       could involve academic symposiums and even new coursework that examine both the theory
       underlying EJ  collaborative  approaches, its current  application, and potential for use  on  a
       broader scale.  Such an effort should involve scholars focused on collaborative inquiry,  dispute
       resolution and mediation, environmental planning  and  policy, environmental justice,  sustainable
       communities and ecosystems, and others.

       For the IWG...

             Link  those  involved  in EJ collaborative  partnerships  into  a national structure  that
       encourages  cross-partnership learning  and builds additional support.  Partners operating in
       isolation may feel that  their work is overwhelming and  that they are continually charting new
       territory. This could be at least partly overcome if partner members are made to recognize that
       they are part of a process that is being used in places across the country to address complex
       environmental, public health, and socio-economic  issues in the midst of challenging  stakeholder
       relationships. Efforts to create a national structure could include:  (1) continuing the on-going
       effort by the IWG to promote a national dialogue on  use of EJ collaborative approaches; (2)
       hosting  annual  regional and  national  conferences for  partnership members  and  others
       interested  in such  approaches  to discuss partnership  progress  and  successes; and (3)
       distributing a national newsletter to partnership members that provides updates on  partnership
       progress, partnership resources, and recommendations for overcoming partnership obstacles to
       success.

             Fully develop the EJ Collaborative Model.  This would have  several benefits.  First, a
       carefully articulated model would  provide  a  clearer understanding  for  parties interested in
       collaboration of how, and  under what  circumstances, collaboration can take place, and what
       benefits effective collaboration could  produce in  addressing environmental  justice  issues.
       Second, such a model would enable the IWG, and leaders of the EJ collaborative partnerships,
       to learn from EJ collaborative efforts in  a more systematic fashion.   Using similar yardsticks
       would enable the IWG  to more easily learn  from  and  assess individual collaborative efforts as
       well as EJ collaborative partnerships at a broader  level.   The full development of  the EJ
       Collaborative Model could  include: (1) identification  of  the  Model's  main  components:
       background components (e.g., need, local leadership), formative components (e.g.,  partnership
       building, partnership dialogue, identification  of  goals to  be achieved), and action components
       (e.g., implementation of key actions, monitoring, and evaluation); (2) identification of basic
       outcomes  to be achieved:  social  (e.g., enhanced  relationships,  enhanced  local capacity,
       decreases in crime), economic (e.g., enhanced access to jobs, affordable housing,  commercial
       districts, and transportation), environmental (e.g., improved air and  water quality, cleanup of
       contaminated sites,  reduced overall health  risk, reduced illegal dumping), other quality of life
       (e.g.,  enhanced access to green space), and institutional  (e.g.,  creation  of  sustainable
       mechanism for  local-problem solving,  enhanced  capability  of public service organizations to
       effectively  assist distressed communities);  (3) a discussion that clearly explains the  links
       between collaborating and the expected outcomes of  collaborating  (e.g., how collaboration will
       result in  reduced  environmental  health risk  for community residents)  (4)  identification of
       indicators that can be used to determine the extent to which outcomes are being achieved: (5)
       identification of agreed upon questions to  systematically  identify key factors  contributing to
       partnership progress and success; and (6) development of a user-friendly data gathering plan -
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one that will not pose a significant burden on partner members and that can be easily used to
improve partnership performance.

       Review  opportunities  to  forge  stronger links  between  established  government
environmental programs that  are critical to the cleanup and revitalization  of disadvantaged
communities. These include federal initiatives  such as DOE's Brightfields, EPA's Brownfields,
DOE's Clean Cities, DOE's Rebuild America, EPA's Smart Growth Index, EPA's Superfund, and
others. These programs produce results acting independently. In order to fully meet the needs
of communities challenged by numerous environmental, public health, and socio-economic
issues, EJ  collaborative  partnerships would greatly benefit if the leaders and  coordinators of
these programs either enhance  or begin formal partnerships with  each other.   Community
members can become easily  overwhelmed with the numerous different national government
initiatives, and can become dismayed when agencies appear to lack coordination on programs
that in theory seem naturally complementary. Formal coordination efforts could include periodic
assessments of (1) how cooperation by government program coordinators can be improved, (2)
how  related government programs could be tailored to more easily complement one another,
and  (3) how the  public  regularly obtains access to and uses these programs.   In addition,
opportunities for   linkages between  existing  non-federal  environmental  and  community
revitalization initiatives that could  benefit EJ collaborative partnerships should be reviewed and
outlined to partnership members.

       The IWG has played an important leadership role in supporting, nurturing, and promoting
EJ collaborative partnerships.  However both current and future partnerships would benefit by
expanded IWG support.   First, each IWG-sponsored  partnership would benefit by having a
designated  champion within the IWG.  This would enable partnership concerns to be regularly
articulated and then debated by  senior officials representing several federal agencies who are
already familiar with environmental justice issues and  the use of collaborative approaches for
addressing  them.  Second, partnerships would  benefit  by additional technical assistance in the
form  of planning and evaluation, regular diffusion of lessons learned, and greater understanding
of the  availability  and accessibility of the broad array  of resources,  particularly at the federal
level,  for   both  community  partnership  building and  community  revitalization  initiatives.
Regarding  community partnership  building  resources, partner  members could  benefit from
greater information on and access to: (1) leadership and organizational capacity-strengthening
opportunities, (2) partnership training, (3) environmental justice training, (4) alternative  dispute
resolution services, and (5) training for strategic planning and evaluation.  Regarding community
revitalization resources,  partnerships could benefit from  information regarding environmental,
economic  development, transportation access, housing,  and crime  prevention  programs.
Furthermore, partnerships could benefit from tools that  enable them to understand the linkages
between these programs and how they could be accessed and used collectively to better meet
environmental and revitalization goals.  Although it  is beyond the scope of the IWG to  provide
this type of technical assistance to partnership communities  on a regular basis, the IWG can
collectively  help  envision,  oversee,  and support  information diffusion systems that enable
partnerships to more efficiently and effectively develop and  obtain desired  outcomes for the
partnership communities.
CHAPTER TEN: Core Findings and Recommendations                                              85

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             Core Recommendations Regarding the Use of EJ Collaborative Partnerships

           For institutions at all levels responding to environmental, public health, and
           socio-economic challenges associated with community revitalization...

                  Expand use  of multi-stakeholder collaboration as a tool for addressing EJ
                  issues in distressed communities.   Government at all levels,  community
                  organizations, faith groups, other NGOs, philanthropic foundations, and the
                  business community should  review  opportunities  to  initiate,  support, and
                  participate in multi-stakeholder collaborative partnerships.

           For those organizations and institutions  actively participating in, supporting, or
           overseeing EJ collaborative partnerships...

                  Identify long-term opportunities with organizations and institutions  to build the
                  administrative and coordination capacity of the collaborative partnerships.

                  Promote  community-based leadership and organizational development  at the
                  local level for communities using multi-stakeholder collaboration to  address EJ
                  issues.

                  Focus attention  on the environmental,  public health,  and socio-economic
                  outcomes produced by EJ collaborative partnership activities.

           For the academic community...

                  Systematically promote  rigorous academic study and intellectual discourse
                  around the use of collaborative models to address EJ issues.

           ForthelWG...

                  Link those involved in EJ collaborative partnerships into a national structure
                  that encourages cross-partnership learning and builds additional support.

                  Fully develop the EJ Collaborative Model.

                  Review opportunities to forge stronger links between established government
                  environmental programs that are critical to the cleanup  and revitalization of
                  disadvantaged communities.

                  Expand support for both current and future EJ collaborative partnerships.
       Figure 14. Core Recommendations Regarding the Use ofEJ Collaborative Partnerships
86    An Evaluation of the Use of Partnerships to Address Environmental Justice Issues in Communities

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Appendices


A-List of Interviewees
B -Evaluation Guiding Principles
C -Copy of Interview Guide
                                                                             87

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      Appendix A
      List of Interviewees

      Barrio Logan Partnership
      Don Ames-               California Air Resources Board
      Norma Chavez             Metropolitan Area Advisory Council on Anti-Poverty Project
      Susana Concha-Garcia-    American Lung Association of San Diego & Imperial Counties
      Paula Forbis               Environmental Health Coalition
      Clarice Gaylord             formerly with U.S. Environmental Protection Agency
      Steven Gold               San Diego Attorney's Office
      James Justus              Inner City Business Association
      Jerry Martin-               California Air Resources Board
      Lane McVey               National Steel and Shipbuilding Company
      David Merk                Unified Port District
      Lewis Michaelson          Katz and Associates
      Frank Riley                U.S. Department of Housing and Urban Development
      Sonia Rodriquez-          Mercado Tenants Association
      Charles "Muggs" Stoll       California Department of Transportation

      Bridges to Friendship Partnership
      Richard Allen               U.S. Department of Housing and Urban Development
      Uwe Brandes              District of Columbia
      Brian Christopher          Alice Hamilton Occupational Health Center
      Gentry Davis-              U.S. National Park Service
      Camille Destafny           U.S. Navy
      Judith Dobbins-            Covenant House D.C.
      Christine Hart-Wright       Strive DC, Inc.
      Linda Jackson              Building Bridges Across the River
      David Ouderkirk            U.S. Navy
      Randy Parker-             U.S. Department of Labor
      Reginald Parrish           U.S. Environmental Protection Agency
      Mike Shannon-             Covenant House D.C.
      Maxine Snowden-          U.S. National Park Service
      Mike Wallach              Anacostia Economic Development Corporation
      Babette Williams-          U.S. Department of Labor
      Admiral Christopher Weaver U.S. Navy

      Metlakatla Peninsula Cleanup Partnership
      Jeff Benson-               Metlakatla Indian Community
      Garth Beyette              Federal Aviation Administration
      Robert Deering-           U.S. Coast Guard
      Frank Esposito-            U.S. Coast Guard
      Jere Hayslett               Federal Aviation Administration
      Robert Johnson            Army Corps of Engineers
      Cliff Mahooty               U.S. Bureau of Indian Affairs
      Felicia Wright              U.S. Environmental Protection Agency
      Len Richeson              U.S. Department of Defense
      Callie Ridolfi-              Ridolfi Engineers

      -Denotes that individual participated in a group interview.
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Metro East Lead
Chris Anderson
Tony Camillo
Noemi  Emeric
Dave Eustis
Blair Forlaw
Tom Miller
Rebecca Perkins
Deb Roush
Joan Scharf
Lue Walters
Collaborative
          East St. Louis Community Development Block Grant Operation
          St. Mary's Hospital
          U.S. Environmental Protection Agency
          Southwestern Illinois Resource Conservation and Development
          East-West Gateway Coordinating Council
          Illinois Environmental Protection Agency
          Neighbors United for Progress
          Army Corps of Engineers
          St. Clair County Intergovernmental Grants Department
          Natural Resources Conservation Service (USDA)
New Madrid Partnership
Walter Bone-
Victor Blackburn-
Mary Evans-
Gwen Farr
Darvin Green
Adrienne Hunter-Wells-
Laura McKeever-
Rose Minner
Althea Moses
Willie Pittman-
Fred Reeves
Ervin Schaedler-
Louise Typler

ReGenesis Partnership
Doug Bracket
George Fletcher-
John Funderburk
Mike Garret
Dr. David Goolsby
Brian Holtzclaw
Ralph Howard
Kelly Long
Harold Mitchell
Cynthia Peurifoy
Lewis Pilgrim
Robert Reed-
Elena Rush
James Talley-
Jim Trafton
Brad Wyche-
          Great Rivers Alliance Natural Resource Districts
          Natural Resources Conservation Service (USDA)
          Community Facilitator
          Community Health Team
          Lincoln University Cooperative, Community Development Corp.
          Community Coordinator
          Great Rivers Alliance Natural Resource Districts
          Community Facilitator/Community Team Member
          U.S. Environmental Protection Agency
          Natural Resources Conservation Service (USDA)
          Natural Resources Conservation Service (USDA)
          Great Rivers Alliance Natural Resource Districts
          Headstart
          Spartanburg Technical College
          Fletcher Consulting
          Upstate Assistant for U.S. Senator E.F. Hollings
          City of Spartanburg
          South Carolina Department of Health and Environmental Control
          U.S. Environmental Protection Agency
          U.S. Environmental Protection Agency
          Office of U.S. Congressman Jim DeMint
          ReGenesis
          U.S. Environmental Protection Agency
          Arkwright Neighborhood Association
          Councilman for City of Spartanburg
          Spartanburg County
          formerly Mayor of City of Spartanburg
          Rhodia, Inc.
          UpState Forever
-Denotes that individual participated in a group interview.
Appendices
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      Appendix B
      Guiding Principles for Evaluation of EJ Collaborative Model

      This section describes eleven Guiding Principles that serve as a starting point when preparing
      to conduct evaluations involving communities and issues of environmental justice. The Guiding
      Principles are  intended to inform those leading  and  participating in environmental  justice
      evaluations about what evaluation is, why it is useful, how it can be  done in an appropriate
      manner, and how evaluation  results can  be used to empower those participants  involved.
      Emphasis is primarily placed on the need to be transparent, open, and sensitive to community
      needs and concerns when working with communities involved in any aspect of an environmental
      justice evaluation. Although, these principles are meant to reference Interagency environmental
      justice projects since it is the analysis of these projects (via case studies) that will form the basis
      for evaluating the environmental justice collaborative model, we hope that these principles will
      be used and modified by other organizations engaged in environmental justice evaluation efforts
      in the future.  We expect that as the evaluation progresses, the Guiding Principles will need to
      be refined to reflect  lessons learned.  The eleven principles are listed briefly below and are
      explained in more detail on the  following pages.

      Guiding Principles
       1
Evaluation  is a  learning experience.   Evaluations  are  conducted to hear  about the
successes AND shortcomings of projects so that interested parties may better understand
which efforts deserve duplication and which could benefit from change.
           Evaluation should proceed from a sound understanding of the conditions, issues, and goals
           of the community that the project is seeking to serve.
           Evaluation should be flexible -custom fit to the scope, time frame and objectives of the
           project.
           Evaluation should closely involve all participants in each step of the evaluation process to
           the greatest extent feasible.	
           Evaluation should be  regarded as an  opportunity for project  participants to advance
           existing relationships between partners and develop new ones with evaluators	
           The evaluator shall respect the needs and concerns of the interviewee.
           Evaluation should allow  for data to be collected and shared  in ways transparent and
           understandable to those participating in the evaluation.	
           The evaluation should collect data using  both quantitative  and qualitative measures of
           success and ask project coordinators how they are measuring success.	
           Evaluation efforts should engage project participants in critical dialogues before, during and
           after the evaluation to discuss how evaluation results can be used.
       10
Evaluation provides data that can help inform government agencies and their partners how
to effectively address environmental justice issues at the local level.
       11
Evaluation can identify and explore the value of new approaches and innovations.
       1.  Evaluation is a learning experience.  Evaluations are conducted to hear about the
       successes AND  shortcomings  of projects  so  that  interested  parties  may  better
       understand which efforts  deserve duplication and which could benefit from change.
       Evaluation and case study development should be viewed  as a unique opportunity to learn
       valuable  information about  a  particular  project.   Evaluation  can  help  participants better
       understand the successes and shortcomings of their project. The goal of an evaluation is not to
       determine success or failure but rather to  determine  how well  a project is addressing and
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remedying the problems it originally sought to address. It should be expected that evaluation of
any  project  would describe aspects that have worked well  and aspects that have  proven
problematic.  Rather than view any problematic area as a failure,  identification of these areas
should be seen as an opportunity for  project improvement. In addition, the lessons learned
through an  evaluation  may  prove valuable to others involved in similar efforts in other
communities.

2. Evaluation should proceed from a sound understanding of the conditions, issues, and
goals of the community that the project is seeking to serve.  Evaluation of an environmental
justice project should proceed with the understanding that the impacted community is the focal
point. Any study whose evaluators do not ground their analysis by first working hard to develop
a deep understanding of the participating community's  conditions, issues, and goals will do a
disservice to all those seeking to benefit from the evaluation.

3. Evaluation  should be flexible -custom fit to the scope, time  frame and objectives of
the project.  When developing an evaluation every effort should be made to ensure that the
questions  asked will enable  participants  to provide  the information  needed to  properly
characterize their project.  Special attention should be placed on a project's scope, timeframe,
and objectives.  No two environmental justice projects are completely alike.  For example, one
project may have as its objective a discreet series of activities such as workshops conducted
over a relatively short  period of time  aimed at influencing  an  immediate,  focused,  policy
decision.  Another may seek to achieve more broad,  long-term  objectives, such as encouraging
sustainable  development at the local level.  To properly clarify important distinctions between
projects, case studies will often be needed in addition to straightforward analysis.

4.  Evaluation should  closely involve all participants  in  each step  of the evaluation
process to the greatest extent feasible.  Evaluation  is a cooperative exercise that should
closely involve all project participants  in each step  of the  evaluation process-evaluation
development, data collection, and  communication of results-to the greatest  extent feasible.
Participants  have the greatest understanding of a project's objectives and must be consulted in
order to develop questions that will enable interviewees to provide the most useful information.

Project participants must also  be  involved  to  collect  data and to  share their experiences.
Evaluation involving only a handful of participants will not provide a comprehensive account of a
project. Involving participants in questionnaire development,  data collection and information
sharing will not only provide for a more effective evaluation but will also help pave the way for
greater acceptance of the evaluation regardless of the evaluation results.

Finally, project  participants must be involved in communication of  results and  case studies.
Participants  have a keen understanding  of the impact the evaluation  results may have on their
project  and can  provide valuable  information  in  determining  how  results  should  be
communicated  to ensure that results are used in the most  constructive manner.  In addition,
letting  participants know  up-front they will be  involved in the communication of results should
enhance support for the evaluation.

5. Evaluation  should be regarded as an opportunity for project participants to advance
existing   relationships  between  partners  and  develop  new  ones  with evaluators.
Environmental justice projects are unique in that they often involve  stakeholders at many levels
to address cross-cutting issues. Collaborative efforts often face many difficult hurdles.  As such,
the evaluation  of a  project should  be  viewed as an  opportunity for project  participants to
advance existing relationships between partners and  to develop new ones with evaluators. The
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       dialogue that emerges from interaction between participating groups throughout the evaluation
       experience will ultimately serve to enhance the final evaluation product and lay the groundwork
       for future evaluation within the community.

       6. The evaluator shall respect the needs and concerns of the interviewee.  The evaluator
       should  keep several points in mind when  preparing for and conducting interviews.  First, the
       interview process must not be cumbersome.  An interview process that is disrespectful of the
       interviewees' time or overly complex will  only serve to impede the discovery of information and
       sour the communicative relationship between the  evaluator and interviewee.  The evaluator
       should  also take pains to ensure that the interview setting does not intimidate the interviewee.
       Care regarding this should be considered on two levels-the physical environment and proximity
       during  the  interview to individuals  with  whom  the  interviewee does not have amicable
       relationships.  Finally, privacy concerns of the  interviewee must be respected.  As an evaluator,
       it may be necessary to keep certain information private both  (1) as  a  matter of courtesy and
       common sense-as some things  are simply inappropriate to release to the public-and (2) as a
       means  to obtain the most accurate information possible. The evaluator should address privacy
       concerns with the interviewees throughout the  interview process.

       7. Evaluation should allow for data to be collected and shared in ways transparent and
       understandable to those participating in the evaluation. Data will be collected and shared
       in an open  and honest manner.  When  conducting an evaluation, project partners should be
       informed at the beginning of the evaluation  what the evaluation is and why it's being performed,
       what information will  be needed, who will be contacted to provide that information (to the extent
       privacy concerns are not violated), how that information will be analyzed, and how the results of
       the evaluation will be communicated to the public.

       Every effort should be made to effectively document thoughts, experiences, and concerns of the
       project  participants and other community members. In addition, every effort should be made to
       document changes in the evaluation process, as it occurs, to avoid misunderstandings, overlap,
       and  ambiguity and   minimize frustration  for those conducting and/or participating  in the
       evaluation.

       Finally,  in regards to sharing results, care should be taken to ensure  that results are  clearly
       communicated.   Participants should  then  be given adequate  time to review and provide
       feedback on them.   In turn, the  evaluators  should give  focused attention  to feedback on
       evaluation results received from participants and clearly explain to them if, in certain instances,
       their comments do not influence the final product.

       8. The evaluation should collect data using both quantitative and qualitative measures of
       success and ask project coordinators  how  they are measuring success.   In evaluation, an
       inherent tension exists between  quantitative and qualitative analysis.  In some  situations it is
       appropriate to have  both statistical data and  subjective interpretation.  The evaluation  should
       attempt to  strike a healthy balance between  collecting both types of data, yet  recognize that
       many of the key elements of these projects will be hard to capture quantitatively. In  addition,
       the  evaluation should ask project  coordinators  how they're  measuring  project success.
       Information  regarding how projects are measuring success should be used to inform  the data
       collection needs and  enhance the findings of the formal evaluation.

       9.  Evaluation efforts should  engage project participants in critical dialogues before,
       during, and after the evaluation to discuss how evaluation results can be used.  To go
       beyond simple assurances that the evaluation will indeed be  helpful, before  and after the
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evaluation is conducted,  agency leads and other participants should engage in  substantive
dialogues about specific ways the evaluation results can be used.

10.  Evaluation  provides  data that  can help inform government agencies and their
partners how to effectively  address environmental justice issues  at  the local level.
Government agencies  and their private partners are constantly trying to improve how they
develop and enact policies to address pressing economic, social, and environmental problems.
However, it can be difficult to begin developing policies if there is a lack of data that can justify
them doing  so.  Evaluation  data on environmental justice projects can help inform Federal,
State, Tribal, and local government agencies and their community  partners how to effectively
address environmental justice problems at the local  level.  Evaluation data on environmental
justice projects can also inform Federal, State, Tribal, and local government agencies on ways
to improve Federal, State, Tribal and local environmental protection policies.

11. Evaluation can identify and explore the value of new approaches and innovations.
Many  environmental  justice  projects  are  engaged in  new,  innovative  approaches  to
environmental problem solving.   Evaluation  can play an  important  role in validating  the
importance  of new  approaches to  solve pressing economic,  social,  and environmental
problems. New problem-solving initiatives often receive several questions about whether such
initiatives are  producing the intended results.  This  is especially the case for local problem-
solving initiatives involving multiple stakeholders.  Evaluating environmental justice projects can
provide  the  data  needed  to properly characterize the value of these new  approaches and
determine whether these approaches should be expanded  in the future.
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      Appendix C
      Copy of Interview Guide

      Evaluating the Environmental Justice Collaborative Model
      Interview Guide

      Background
      The Interagency Working Group on Environmental Justice (IWG) made the development of a
      collaborative problem-solving model a priority last year by promoting fifteen environmental
      justice demonstration projects.  To better assess the value of the collaborative model and
      capture lessons learned to benefit future partnerships, the IWG committed to the development
      of an evaluation methodology.

      To assist the IWG in carrying out this important task, the EPA Office of Policy, Economics and
      Innovation's Evaluation Support Division is preparing case studies of selected demonstration
      projects. These case studies seek to identify lessons learned in a number of important areas to
      gain a better understanding of this emerging collaborative model. The	
      project/partnership/collaborative has been selected to be a candidate for the case study effort.

      To gather the information needed to develop the case studies and assess the overall value of
      the collaborative model, the Evaluation Team has created a series of interview questions to
      discuss with stakeholders participating in the	project/partnership/collaborative.
      Your responses to these questions will provide lessons that the Evaluation Team can use to
      better understand:

      •      key factors contributing to project success and challenges;

      •      the effectiveness of multi-stakeholder collaborative partnerships to address
             environmental justice issues; and

      •      the effectiveness of Federal agency involvement in these projects.

      The guide includes standard questions we plan to draw from in our interviews with partners from
      each of the participating projects. We may also ask a limited set of additional questions that are
      more specific to your project. The interview will take approximately 60-90 minutes.

      Your responses to these questions will be used solely by the Evaluation Team to develop the
      evaluation/case study report. Your name or organization will not be directly associated with any
      quotations used or narrative developed unless you specifically grant permission. Our notes
      from your interview can only be made available to outside parties through a Freedom of
      Information Act request; however, formal requests for interview notes are very rare.

      We appreciate your assistance in this effort, and look forward to speaking with you.

      1. General Background

      a.     Briefly describe the main issues facing the affected community that brought the
      	project/partnership/collaborative together?
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b.     How long have you been a part of the	project/partnership/collaborative?

c.     Why did you decide to join the	project/partnership/collaborative? What is your
role with the project/partnership/collaborative? (e.g., facilitator, project coordinator, participant)

d.     Briefly describe how the	project/partnership/collaborative came about.
-When was the project/partnership/collaborative started?
   -What stage of development is the project/partnership/collaborative in now? (e.g., early,
middle, or late stages)

2. Background on Collaborative Process

a.     Please describe generally how the	project/partnership/collaborative works?
-How often do you and your project/partnership/collaborative partners meet?
-How do you make decisions as a group?
-How were you and others asked to participate?
-How does the group address difficult issues that arise between members?

b.     Have the organizational styles and procedures of the different organizations limited
effective collaboration between partners? How do you and your partners break down
organizational barriers?

c.     How does the	project/partnership/collaborative allow for meaningful
community involvement? (e.g., are meetings open to the public, are meeting's structured so that
community participants can effectively participate, are technical issues clearly explained) How
has input from the affected community been used in prioritizing action plans during the  planning
process?

d.     To what extent has the	project/partnership/collaborative resulted in greater
collaboration with Federal, State, Tribal, and local governments and organizations?

3. Satisfaction with Collaborative Process

a.     Have you and your organization been satisfied with your ability to participate in the
project decision-making process? Please explain.

b.     Are the issues most important to you and your organization being  adequately addressed
by the	project/partnership/collaborative? Why or why not?

4. Project Activities and Results

a.     What are the main activities the	project/partnership/collaborative has
undertaken so far? (e.g., air quality monitoring,  brownfields redevelopment, community visioning
workshops, etc.)

b.     To what extent has the organization you represent been able to dedicate resources to
help implement these activities? (e.g., volunteer time/expertise, staff time/expertise, $, technical
assistance)

c.     What impacts have these activities had  at addressing the main issues facing the affected
community?
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       d.     Are you satisfied with the outcomes of these activities so far? Please explain.

       5. Project Successes and Challenges

       a.     How does the	project/partnership/collaborative plan to measure the success
       of these activities?

       b.     What has been the greatest success of the	project/partnership/collaborative so
       far? What have been the main reasons for this success?

       c.     What has been the biggest challenge of the	project/partnership/collaborative
       so far?
          -What have been the main reasons for this challenge?
          -Has your group been able to overcome this challenge? How?

       6. Value of Collaborative Process to Affected Community

       a.     What has been the overall value of using a collaborative process to address the main
       issues facing the affected community?

       b.     Do you feel that the collaborative process used in the	
       project/partnership/collaborative can address similar issues that the affected community may
       face in the future? Please explain.

       c.     How would the main issues facing the affected community have been addressed if the
       	project/partnership/collaborative had not been formed?

       d.     What would you recommend to improve how the	
       project/partnership/collaborative works in  the future?

       e.     What additional lessons can you share with other communities interested in using a
       collaborative process?

       7. Value of Federal  Involvement

       a.     Have participating Federal agencies identified conflicting requirements in their statutes
       or regulations that have been barriers to the success of the	
       project/partnership/collaborative?

       b.     What has been the effect of having Federal partners participate in the	project/
       partnership/collaborative for the affected community?

       c.     What do you think the Federal agencies have gained by participating in the	
       project/partnership/collaborative?

       d.     Have participating Federal agencies been better able to  coordinate their activities as a
       result of the	project/partnership/collaborative?

       e.  What would you recommend so that Federal agencies best  tailor their roles to participate in
          collaborative processes?
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