EPA 300-B-02-012
Environmental Management System Tools: A Reference Guide
                                             June 2001

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                                        INSTRUCTIONS

                                            USE OF
                EMS SELF-ASSESSMENT TOOLS AND SUMMARY SHEETS
                    (FOR FEDERAL AGENCIES / FACILITIES / INSTALLATIONS)
Background: In April 2001, an EMS-Self Assessment Team, comprised of members from the Federal Interagency E.O.
13148 EMS Sub-Work Group, screened numerous assessment instruments and recommended the use of 2
instruments for guidance in conducting self assessments.

      In addition to recommending specific self assessment instruments / tools for use at the agency level or facility
/ installation level, the Work Group designed summary sheets to use in recording important aspects of the self
assessment.

WHAT ISO 14001 INSTRUMENT OR TOOL IS RECOMMENDED?

      For those attempting to conform to ISO 14001 standards, the team suggests that you use the worksheets
contained in the EMS Guide (Modified from Oregon Permits Program Guide). This guide includes useful
worksheets that prompt you to identify elements of your EMS that conform to particular elements. The guide also
lists documents and activities that would provide objective evidence to verify your conformance.
WHAT CEMP TOOL IS RECOMMENDED?

      For those who wish to use CEMP guidelines, a CEMP Self-Assessment (Modified from A Guide for
Implementation of the CEMP at NOAA Facilities) has been recommended to assess EMS conformance. The Self-
Assessment was adapted from the matrix in the Implementation Guide for the Code of Environmental Management Principles for
Federal Agencies. This assessment model lists indicators of conformance for each CEMP principle.  Then for each
principle and subsection, five different levels of development are described.
WHAT DO THE EMS SELF-ASSESSMENT SUMMARY SHEETS DO?

      The EMS-Self Assessment Summary Sheets identify the requirements of the elements of ISO 14001 and
CEMP principles, record the assignment of an assessment code or level, and provide for verification of documentation
and accountability. The summary sheets use similar formats for both the ISO 14001 standard and the CEMP.
HOW SHOULD CODES, LEVELS, OR SCORES BE USED?

      Both EMS tools recommended by the team use assessment scales.  Assignment of a code in the EMS Guide
(ISO approach) is based on an overall assessment of the items of an EMS element. The codes are:

       C, S, or N where C = In Conformance; S = Sufficiently In Conformance; and N = Not in Conformance.
(There is an option to use indicators such as AIn Place,® ARevision Needed,® or AGap.@)

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The summary sheet offers a column in which to record the assessment codes. Note, however, there is no place on the
template to quantify or provide an overall assessment score. Each element stands alone.  Remember that self
assessment (or gap analysis) is a management tool, not a reporting tool. The summary sheet is intended to assist
management in recording and filling gaps.  The summary sheet assigns actions needed and identifies those responsible
to take action towards conformance.

       The CEMP approach, listing different levels and indicators of performance, provides a column to record
assessment levels. This numerical scale provides a greater temptation to misuse the assessment.

       Do not use the levels of performance, and their associated numbering (1-5), as an overall indicator of
       performance. Again, each indicator should be judged in developmental terms and addressed
       independently.  Do not quantify the levels and provide an overall assessment score. In lieu of the
       levels 1-5, you may use the indicators of AIn Place,® ARevision Needed,® or AGap.@

 There is also a column on the CEMP Summary Sheet to record the objective evidence since the CEMP tool
recommended has no associated worksheets.  One may choose to fill in the Objective Evidence column or use the
worksheet associated with the EMS elements in the EMS Guide.

       Additionally, a CEMP-ISO Cross Walk form is provided to assist you with finding the corresponding EMS
element should you be working with both the EMS and CEMP models.

For further information, contact:
Sarah Hart, EMS Self-Assessment Team Facilitator
U.S. EPA
Federal Facilities Enforcement Office (FFEO)
(202) 564-2457
hart.sarah@epa.gov

or

contact the FFEO support staff at: (2020 564-2473 / 2461

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CEMP SSlf-ASSSSSmSnt {Modified from A Guide for Implementation of the CEMP at NOAA Facilities (1999) by Waste Resources Associates, Inc.)
     CODE OF ENVIRONMENTAL MANAGEMENT PRINCIPLES (CEMP)

               PRINCIPLE 1: MANAGEMENT COMMITMENT
1.1 Obtain Management Support
1.1.1 Policy Development
Level 1:
      The organization evaluates its mission and activities in environmental
      terms by preparing environmental Mission and Vision statements.
Level 2:
      The organization evaluates environmental concerns of key stakeholders
      by:
      •  Developing goals and priorities
      •  Communicating with stakeholders
Level 3:
      The organization develops draft environmental policy and circulates it for
      review and comment
Level 4:
      The organization develops a final environmental policy and communicates
      it internally
Level 5:
      The organization communicates its environmental policy externally, to
      regulatory authorities, other agencies, and other stakeholders

1.1.2 System Integration
Level 1:
      The environmental program is communicated throughout the organization.
      The necessary internal environmental groups are established and their
      missions are defined in  order to:
      •  Identify liabilities and risks
      •  Provide awareness training
Level 2:
      Environmental criteria are developed and incorporated into the managerial
      performance standards.  The program is integrated through 25% of the
      organization, starting with activities most affected. This process includes:
      •  Conducting an organizational  review of all environmental risks and
         liabilities
      •  Assigning responsibilities for environmental performance
      •  Incorporating the performance criteria into the managerial standards
      •  Coordinating and reviewing the budget
Level 3:
      Specific environmental criteria are incorporated into employee
      performance standards  as appropriate. The program is integrated through
      50% of the organization. The criteria for environmental decision-making
      are developed and identified as employee responsibilities
March 28, 2001 [I. Sam Higuchi - E.G. 13148 EMS SUB-WORK GROUP]

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CEMP SSlf-ASSSSSmSflt {Modified from A Guide for Implementation of the CEMP at NOAA Facilities (1999) by Waste Resources Associates, Inc.)
Level 4:
      At this point, over 50% of the organization's decisions consider
      environmental criteria.  The program is integrated through 75% of the
      organization with emphasis on encouraging teaming across divisions
Level 5:
      The organization decisions consider environmental criteria when
      appropriate. The program is thoroughly integrated by assuming
      leadership through outreach

1.2 Environmental Stewardship and Sustainable Development
Level 1:
      The organization evaluates the environmental impacts of its activities
Level 2:
      The organization implements awareness programs to inform employees
      and stakeholders by providing  orientation training
Level 3:
      The organization identifies alternatives to high-impact activities by:
      •   Encouraging environmental action plans
      •   Providing "brown bag" speakers
      •   Creating promotional items
Level 4:
      The organization develops procedures to evaluate environmental impacts
      of future activities by:
      •   Introducing Life Cycle Analysis and design for environmental  concepts
      •   Providing outside speakers
      •   Sponsoring outside activities
      •   Holding an "Open House" for community
      •   Demonstrating its commitment whenever possible
Level 5:
      Organizational decisions include appropriate environmental criteria to
      minimize impact by:
      •   Considering environmental impacts
      •   Participating  in hearings and other activities
March 28, 2001 [I. Sam Higuchi - E.G. 13148 EMS SUB-WORK GROUP]

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CEMP SSlf-ASSSSSmSflt {Modified from A Guide for Implementation of the CEMP at NOAA Facilities (1999) by Waste Resources Associates, Inc.)
 PRINCIPLE 2: COMPLIANCE ASSURANCE AND POLLUTION PREVENTION
2.1 Compliance Assurance
Level 1:
      The organization evaluates its activities and compliance history by:
      •  Developing a compliance group
      •  Reviewing organizational activities
      •  Assessing the compliance baseline
Level 2:
      The organization communicates with the regulatory authorities, develops
      procedures to address compliance situations, and distributes them
      throughout the organization. This process includes:
      •  Introducing the compliance group to the regulators
      •  Developing compliance guidance
      •  Coordinating compliance efforts with regulators
      •  Communicating information on  regulations and permits
Level 3:
      The organization fully implements the compliance program, develops a
      program to track relevant legislation and regulations, and sees improved
      performance by:
      •  Tracking regulatory initiatives
      •  Addressing non-compliance conditions
      •  Tracking corrective action progress
      •  Establishing an environmental record keeping system
      •  Identifying problems and preventing non-compliance incidents
      •  Establishing a compliance management system that is integrated with
         the organization's Environmental Management System
Level 4:
      The organization develops proactive and cooperative relations with
      regulators; non-compliance situations are reduced significantly through:
      •  Encouraging employee reporting
      •  Regular contact with regulators
      •  Procedures to elevate issues to upper management
      •  Use of pollution prevention as a primary management approach
Level 5:
      Full organization compliance is sustainable.  Contractors are included
      within the compliance program. The program:
      •  Sets "beyond compliance" performance goals
      •  Evaluates contractor performance
      •  Introduces risk assessment

2.2 Emergency Preparedness
Level 1:
      The organization emergency response group evaluates its activities and
      vulnerability to natural disasters and accidents after identifying the
      hazards presented by organization activities and facilities
March 28, 2001 [I. Sam Higuchi - E.G. 13148 EMS SUB-WORK GROUP]

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CEMP SSlf-ASSSSSmSflt {Modified from A Guide for Implementation of the CEMP at NOAA Facilities (1999) by Waste Resources Associates, Inc.)
Level 2:
      The organization develops procedures to address specific emergency
      response and distributes them throughout the organization.  The process
      includes developing:
      •   Response procedures
      •   A disaster preparedness plan
      •   Hazard mitigation measures
      •   A preventive maintenance program
      •   A coordination program with authorities
      •   A communication plan
Level 3:
      The organization has a trained functioning Emergency Response Team.
      This is accomplished by:
      •   Establishing an Emergency Response team
      •   Training the Emergency Response Team and other personnel
      •   Conducting regular exercises and periodic drills
      •   Identifying emergency resources
Level 4:
      The organization implements medical monitoring for environmental
      program personnel as appropriate and inspects facilities periodically
      instituting, and in-house medical monitoring, where appropriate
Level 5:
      All organization personnel are trained in emergency response procedures;
      full  scale exercises are conducted at least annually

2.3 Pollution Prevention and Resource Conservation
Level 1:
      The organization evaluates it waste generation and identifies major points
      of generation.  It institutes a pollution prevention program that emphasizes
      source reduction.
Level 2:
      The organization communicates its commitment to pollution prevention to
      all personnel and begins recycling programs (paper, aluminum, glass).
      This effort includes:
      •   Energy conservation
      •   Recycling programs
      •   Encouraging the reuse of materials
Level 3:
      The organization develops pollution prevention and conservation goals,
      implements employee suggestion  procedures, and identifies alternatives
      to major generators.  This efforts includes:
      •   Toxic materials reduction programs
      •   Water conservation programs
      •   "Repair or Replace" programs
March 28, 2001 [I. Sam Higuchi - E.G. 13148 EMS SUB-WORK GROUP]

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CEMP SSlf-ASSSSSmSflt {Modified from A Guide for Implementation of the CEMP at NOAA Facilities (1999) by Waste Resources Associates, Inc.)
Level 4:
      The organization encourages the reduced use of resources and identifies
      individuals contributing to the success of the program.  Process
      improvements include:
      •   Affirmative procurement program
      •   Performance of life-cycle analysis
      •   Designing for the environment
      •   Product stewardship
Level 5:
      The program  is maintained throughout the organization and significant
      reductions in waste generation are achieved
March 28, 2001 [I. Sam Higuchi - E.G. 13148 EMS SUB-WORK GROUP]

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CEMP SSlf-ASSSSSmSflt {Modified from A Guide for Implementation of the CEMP at NOAA Facilities (1999) by Waste Resources Associates, Inc.)
                    PRINCIPLE 3: ENABLING SYSTEMS
3.1 Training
Level 1:
      The organization's training group identifies environmental training needs
      and where training is available by developing a "Core Curriculum"
Level 2:
      The organization's training group identifies available outside training and
      develops in-house training where necessary.  20% of the organization is
      fully trained.  The process includes:
      •   Identifying job-specific requirements
      •   Evaluating outside versus in-house training
      •   Training the trainers as necessary
Level 3:
      50% of the organization is fully trained. A system to track fulfillment of
      training requirements is developed and implemented by establishing an in-
      house group  to track training programs
Level 4:
      75% of the organization is fully trained. Refresher training is developed
      and available; where appropriate.   Continuing education is encouraged.
Level 5:
      100% of the organization is fully trained.  Refresher training is provided,
      computer-based and distance learning employed, when appropriate. The
      training programs are continually evaluated to:
      •   Obtain feedback on training
      •   Investigate alternate training methods

3.2 Structural Supports
Level 1:
      The organization identifies and evaluates existing procedures  and
      activities that have environmental aspects by reviewing organization's
      documentation
Level 2:
      The organization develops new or  revises existing procedures or activities
      identified as having environmental  aspects, and eliminates or  revises
      procedures found to cause barriers
Level 3:
      The organization disseminates the new or revised procedures throughout
      the organization to raise awareness of issues; implementing staff is
      trained. Personnel are encouraged to provide input on procedures
Level 4:
      The organization implements the new or revised procedures and begins
      the training of all staff, as appropriate to pursue integration of
      environmental program  throughout the organization
March 28, 2001 [I. Sam Higuchi - E.G. 13148 EMS SUB-WORK GROUP]

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CEMP SSlf-ASSSSSmSflt {Modified from A Guide for Implementation of the CEMP at NOAA Facilities (1999) by Waste Resources Associates, Inc.)


Level 5:
      All procedures are fully implemented and reviewed periodically to ensure
      they are current

3.3 Information Management, Communication, Documentation
Level 1:
      The organization identifies line of communication, information needs and
      documentation procedures by:
      •  Assigning managerial responsibility
      •  Creating an in-house information management group
      •  Reviewing current capabilities
      •  Defining lines of communication
      •  Assigning environmental contact persons
      •  Developing a centralized filing system
Level 2:
      The organization develops internal communications, an information
      management infrastructure and document control procedures to:
      •   Ensure  compatibility
      •   Develop environmental information management procedures
      •   Identify key records and documents
      •   Develop in-house communication
      •   Enable working relationships
      •   Report completion procedures
      •   Maintain the Material Safety Data Sheets (MSDSs), etc.
Level 3:
      The organization communicates with regulators and stakeholders and
      develops information gathering, manipulation, and management
      procedures by:
      •  Evaluating new information management projects
      •  Assigning a contact person for new projects
      •  Establishing a Resource Center
      •  Providing regular status updates
      •  Communicating with other organizations
      •  Developing a public outreach program
      •  Communicating with stakeholders
      •  Developing a distribution network
      •  Developing Quality Assurance (QA) and security procedures
Level 4:
      The organization develops procedures for the use of information, provides
      avenues for employee input, and has a well-maintained records center.
      The program includes:
      •  Using electronics networks
      •  Assessing validity of environmental  data
      •  Securing data-handling procedures
      •  Maintaining an employee reporting system
      •  Encouraging employee input
March 28, 2001 [I. Sam Higuchi - E.G. 13148 EMS SUB-WORK GROUP]

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CEMP SSlf-ASSSSSmSflt {Modified from A Guide for Implementation of the CEMP at NOAA Facilities (1999) by Waste Resources Associates, Inc.)
Level 5:
       The organization maintains effective communications, applies
       environmental information to decision-making and maintains thorough
       records by using Environmental Management System data in decision-
       making
March 28, 2001 [I. Sam Higuchi - E.G. 13148 EMS SUB-WORK GROUP]

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CEMP SSlf-ASSSSSmSflt {Modified from A Guide for Implementation of the CEMP at NOAA Facilities (1999) by Waste Resources Associates, Inc.)
          PRINCIPLE 4:  PERFORMANCE AND ACCOUNTABILITY
4.1  Responsibility, Authority and Accountability
Level 1:
      The organization identifies personnel with responsibility for environmental
      performance and assigns the corresponding authority to ensure
      environmental compliance
Level 2:
      Managers who are assigned environmental responsibilities are given
      training and the authority to meet those responsibilities as detailed in
      policy statements defining this authority
Level 3:
      All employees who are assigned environmental responsibilities are given
      the appropriated authority and training.  This includes:
      •   Issuing clear statements of environmental responsibility
      •   Preparing a process to address authority conflict
      •   Developing a policy on accountability
Level 4:
      Personnel are provided avenues to provide input and employees are held
      accountable for their environmental performance by developing an
      employee input and concerns program
Level 5:
      The assignment of environmental responsibilities is reviewed periodically
      in light of personnel performance

4.2  Responsibility, Authority and Accountability
Level 1:
      The organization identifies personnel with responsibility for environmental
      performance.  It  identifies organizational performance goals
Level 2:
      Managers have environmental responsibilities clearly stated in their
      performance standards.  In addition,
      •   Employees evaluation standards are developed
      •   Standards are publicized and organizational input solicited
Level 3:
      Affected employees have environmental responsibilities  clearly stated in
      their performance standards.
Level 4:
      Personnel are evaluated based  on environmental aspects of their
      performance standards.  To accomplish this, procedures for evaluating
      performance are developed
Level 5:
      The organization develops a program to recognize and reward personnel
      who perform environmental responsibilities exceptionally well.  In addition,
      appropriate disciplinary mechanisms are also in place for non-
      conformance with organizational policy or procedures
March 28, 2001 [I. Sam Higuchi - E.G. 13148 EMS SUB-WORK GROUP]

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CEMP SSlf-ASSSSSmSflt {Modified from A Guide for Implementation of the CEMP at NOAA Facilities (1999) by Waste Resources Associates, Inc.)
           PRINCIPLES:  MEASUREMENT AND IMPROVEMENT
5.1  Evaluate Performance
5.1.1 Gather and Analyze Data
Level 1:
      The organization identifies performance indicators, data needs, and
      standards of comparison by:
      •  Developing and reporting on performance indicators
      •  Developing an internal audit program
Level 2:
      The organization develops procedures for gathering appropriate data and
      communicates them to management by:
      •  Defining assessment parameters
      •  Defining Quality Assurance (QA) objectives
Level 3:
      Data-gathering and processing procedures are implemented throughout
      the organization by:
      •  Establishing an independent audit group
      •  Developing procedures to manage and use information from audits
Level 4:
      Periodic evaluations of activities and operations, and data-gathering
      procedures are conducted to measure and assess performance to review
      and improve the program
Level 5:
      Data-gathering is a continuous process; gaps in performance are
      identified and analysis conducted to identify their root cause(s)

5.1.2  Institute Benchmarking
Level 1:
      The organization evaluates it activities and set goals for environmental
      performance by determining the most useful benchmarking areas
Level 2:
      The organization identifies other organizations with similar activities and
      exceptional performance and initiates contact with them to develop a
      program of comparison
Level 3:
      The organization evaluates performance of the target organization through
      the sharing of information (e.g., site visit) for comparison with its own
Level 4:
      The organization identifies and implements based on its evaluation of
      other organizations.  This requires developing methods to apply results of
      benchmarking and pursue further involvement with other organizations
Level 5:
March 28, 2001 [I. Sam Higuchi - E.G. 13148 EMS SUB-WORK GROUP]                    10

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CEMP SSlf-ASSSSSmSflt {Modified from A Guide for Implementation of the CEMP at NOAA Facilities (1999) by Waste Resources Associates, Inc.)
      The organization maintains ongoing "benchmarking cycles;" and becomes
      a target for benchmarking by others.  The organization explores the
      possibility of mentoring other organizations.

5.2 Continuous Improvement
Level 1:
      The organization evaluates its performance to identify areas needing
      improvement
Level 2:
      The organization develops procedures to address prevent and correct
      substandard performance and communicates them to management by:
      •  Developing procedures to identify root causes
      •  Developing a program of comparison to other organizations
Level 3:
      The organization implements employee involvement measures to solicit
      input on improving performance through:
      •  Developing a lessons learned program, or publishing an environmental
         newsletter
      •  Encouraging employee suggestions
      •  Working to include improvement in the next planning cycle
Level 4:
      The organization fully implements periodic reviews of systems and
      performance and seeks out additional opportunities for improvement by:
      •  Developing methods to apply results of benchmarking and pursuing
         further involvement
      •  Conducting a review of procedures
      •  Reviewing and reporting improvements
Level 5:
      The organization shows significant improvement in addressing
      substandard performance situations and aggressively seeks to compare
      its performance to others by reviewing other management approaches for
      applicability.
March 28, 2001 [I. Sam Higuchi - E.G. 13148 EMS SUB-WORK GROUP]                    11

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                               ISO-CEMP CROSSWALK

Taken from EMR Policy draft dated March 2001

IL Scope of an Environmental Management Review

        The scope of an EMR includes several disciplines or principles, which generally assumes that some form of
environmental management program is in place at the facility. The seven EMR disciplines, or five Code of
Environmental Management Principles, are based on key characteristics and elements of effective environmental
management systems. There are a number of common elements for most all EMS models.  For example, the Code
of Environmental Management Principles for Federal Agencies (CEMP), developed in 1997 by EPA in response to
Executive Order 12856 and in conjunction with representatives from 16 federal departments and agencies, includes
management commitment, compliance assurance and pollution prevention, enabling systems, performance and
accountability, and measurement and development. The ISO 14001 EMS standard includes environmental policy,
planing, implementation and operation, checking and corrective action, and management review.

        The seven EMR disciplines listed (along with the corresponding CEMP Principles and ISO 14001
Sections) are from Phase 3 of the Generic Protocol for Conducting Environmental Audits of Federal Facilities.1
EMR DISCIPLINE12
Organizational Structure
Environmental Commitment
Formality of Environmental
Programs
Internal & External
Communications
Staff Resources, Development and
Training
Program Evaluation, Reporting &
Corrective Action
Environmental Planning &
Risk Management
CEMP PRINCIPLE
1
1
2&3
3
3&4
3&5
2&3
ISO 14001 SECTION 3
4.4.1
4.2, 4.6
4.4.4,4.4.6,4.4.7,4.5.3
4.4.3
4.4.2
4.5.1,4.5.2,4.5.4
4.3.1,4.3.2,4.3.3,4.3.4
1.  From the Generic Protocol for Conducting Environmental Audits of Federal Facilities (EPA 300-96-0128, 3rd
Edition December 1996).

2.  Environmental Protection Programs - the 8th Discipline, is part of the Generic Protocol (see #1 above), however,
it has been removed from the EMR process because of regulatory compliance implications.

3.  ISO 14001 Sections 4.4.5 and 4.5.3 apply to all seven EMR Disciplines.
        While the wording of the EMR disciplines and the principles of CEMP and elements of ISO 14001 are not
identical, the overlap, correlation and similarity are great. An EMR is a tool that can help facility personnel attain
the CEMP and move toward conformance with ISO 14001. This is because an EMR will provide a review of the
individual components of the facility's EMS, as well as provide the facility with information regarding areas for
improvement of the EMS, feedback on the effectiveness of their systems, and bench marking their performance.

        An EMR is not a full-fledged environmental management system audit. A full-fledged environmental
'This document (EPA Document No. 300-B-96-012 A&B) can be obtained by contacting U.S. EPAFederal
Facilities Enforcement Office (FFEO) at 202-564-2461 or can be downloaded from FFEO's web site at
www.epa.gov/oeca/fedfac/fflex.html.

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management system audit would provide a thorough, systematic evaluation of all elements of a facility's
implementation of an environmental management system.  EPA does not envision conducting in-depth
environmental management system audits which may require extended time at a given facility and significant
resources depending on the size and type of facility. EPA envisions that an EMR may cover anywhere from one to
seven disciplines, or their CEMP or ISO 14001 equivalents, depending on EPA resources and the needs of the
facility. The determination of this need can be accomplished through consultations between EPA and the federal
facility.

        An EMR is based on a combination of staff interviews, pre-site visit document reviews and a site visit at
the facility. Interviews are especially important in conducting an environmental management review. They provide
the primary means of understanding the organizational relationships, roles and responsibilities, policies, and systems
that form the framework for the management of environmental matters. More importantly, they often reveal
differences in the actual versus the documented practices. Document review is important to verify the formality of
the system and confirm interview information. A site-visit is necessary to verify EMS implementation and
effectiveness.

        Depending on the characteristics of the federal facility, such as the degree of sophistication of the
environmental management program, the EMR could take place over the course of a day's visit or up to a week.
Those participating may include representatives from the EPA Regional Federal Facility program, Headquarters and
Regional technical assistance offices, other federal agencies, contractors, and/or state environmental agencies. As
appropriate, EPA regional offices can conduct joint EMRs with their states, and should contact the appropriate state
technical assistance program as part of the development process for an EMR.

Review Policy for Federal Facilities. Its purpose is to assist EPA Headquarters and EPA Regional personnel in
conducting Environmental Management Reviews (EMRs).  This document will outline key areas of performance
that should be considered when EPA staff and contractors are conducting EMRs. The guidance refers the users of
this guidance to the "EPA Generic Protocol for Conducting Environmental Audits of Federal Facilities" (EPA
Document No. 300-B-96-012 A&B) for reference to expected performance criteria during the conduct of an EMR
(performance objectives, key evaluative concerns, and criteria) and are therefore not restated within this guidance.
The definition of an EMR as well as the scope of these reviews are discussed in Section II of the EMR Policy. This
technical guidance will not define a specific technical approach to be followed in all circumstances. Instead, the
guidance emphasizes the planning (Section II) and communications (Section III) aspects of the EMR process, and
also provides discussion on the use of protocols  and checklists during the EMR process (Section IV).  These sections
were developed to help ensure consistency in the quality of the work to be performed, and to ensure that the
expectations between the EPA regions and the participating federal facilities on the outcome of the EMR process are
one and the same.

        To a great extent, the success of the EMR program will depend on the quality of the products and service
provided to federal facility participants.  For  this reason,  FFEO strongly recommends that EPA staff and EPA
contractors participating in the EMRs are trained in environmental audit procedures, and especially in the techniques
of auditing environmental management systems. To help ensure an appropriate degree of expertise, Section V of
this guidance outlines training considerations (e.g., skills) needed by EPA staff and contractors.

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OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENT B: EMS DESCRIPTION AND REFERENCES	


ATTACHMENT B:   ENVIRONMENTAL MANAGEMENT

SYSTEMS

This attachment contains the following sections:
•  What is an Environmental Management System?
•  Environmental Management Systems References and Internet Resources
•  Basic EMS Worksheets
•  ISO-Comparable EMS Worksheets
WHAT is AN ENVIRONMENTAL MANAGEMENT SYSTEM?
Many facilities in the public and private
sectors are interested in improving their
environmental management practices.
Internationally, voluntary environmental
management standards have emerged to
bring expectations about environmental
management and environmental
performance into harmony. One of these
efforts, conducted  by the International
Organization for Standardization (often
known by its French acronym, ISO) has
resulted in a series of international
environmental management standards
known as the ISO  14000 series. Many
public agencies, including the Oregon
Department of Environmental Quality, are
promoting the ISO 14000 Environmental
Management System series of standards as
a tool for facilities to develop formal
environmental management systems.

The ISO 14000  standards were developed
through an international, consensus-based
process.  They consist of specifications and
guidance documents on a variety of topics,
including environmental management
systems, auditing,  labeling, performance
evaluation, and  life cycle assessment.
Facilities can be certified to the ISO 14001
EMS standard through a formal third party
audit process.
Many facilities have benefited economically
by improving efficiency and reducing
environmental risks throughout their
environmental processes.  An
environmental management system (EMS)
can help a facility address environmental
issues proactively and comply with
regulations.

Many facilities find that process mapping
and other pollution prevention assessment
tools can simplify development of an EMS.
Process mapping can be used to identify
environmental impacts of a facility's
operations; materials accounting can help
track and manage materials that flow
through a facility; cost accounting tools help
monitor costs associated with environmental
management; and decision-making tools
can help identify alternatives and solutions.
Facilities that have developed a Toxics Use
Reduction and Hazardous Waste Reduction
(TURHWR)  Plan under Oregon's TURHWR
program may have already established a
strong foundation on which to build an EMS.
In addition, Oregon's TURHWR rules allow
an EMS to substitute for a TURHWR plan.

The EPA has developed an excellent "how-
to" implementation guide entitled
"Environmental Management Systems:  An
Implementation Guide for Small and
Medium-Sized Organizations" (NSF
January 14, 2000
                                 p. B-1

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OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENT B: EMS DESCRIPTION AND REFERENCES
International, Ann Arbor Michigan, 11/96).  It
is free and downloadable off the Internet at
www.epa.gov/owmitnet/wm046200.htm.
Hard copies are also available from DEQ.

For more information about environmental
management systems, visit the Internet
Web sites listed in the following section.
EPA also is developing a new EMS
clearinghouse,  located at
www.epa.gov/ems.

*  Green Permit Environmental
    Management Systems

The Green Environmental Management
Systems (GEMS) Permits require
implementation of an environmental
management system, depending on the
type of permit desired: a Basic EMS, ISO-
Comparable EMS, or ISO-Conformant EMS.

*  Basic EMS

A Basic EMS has the following
characteristics:

The EMS is centered on and driven by
environmental impacts.  It includes a core
set of planning  activities that ensures a
facility will:

•   Identify operations and processes that
    impact the environment

•   Evaluate impacts that are significant

•   Set objectives and targets to reduce
    significant impacts

•   Identify and implement activities to
    achieve identified targets

The EMS promotes integration of
environmental management and business
functions by integrating environmental
management with other operations and
overall management practices. For
example, it should include:

•   Environmental policies defined by top
    management
                                            •  Consideration of the effect of operating
                                               conditions and controls on targeted
                                               environmental impacts

                                            •  Implementation authorities,
                                               responsibilities and resources

                                            •  Periodic management review of
                                               environmental performance and other
                                               results

                                            The EMS provides for continual
                                            improvement through the following:

                                            •  Specific timelines,  authorities, and
                                               designated responsibilities for executing
                                               the plan

                                            •  Procedures to monitor compliance and
                                               correct or eliminate problems

                                            •  Periodic evaluation to assess progress
                                               and identify needed improvements

                                            •  Monitoring and evaluating activities
                                               related to targeted impacts

                                            The EMS can be verified easily.  It should
                                            ensure that activities and compliance with
                                            GEMS commitments can be verified
                                            objectively through documentation or other
                                            means.

                                            * ISO-Comparable EMS

                                            An ISO-Comparable EMS is one that
                                            performs the same functions as described in
                                            the ISO 14001 standard. Worksheets are
                                            included to help the facility evaluate its
                                            comparability.

                                            Some basic elements  of an ISO-comparable
                                            EMS include:

                                            •  Environmental policies

                                            •  Identification of environmental aspects

                                            •  Legal and other requirements

                                            •  Objectives and targets

                                            •  Environmental management system
January 14, 2000
                                                                              p. B-2

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OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENT B: EMS DESCRIPTION AND REFERENCES
•  Structure and responsibility

•  Training, awareness and competence

•  Communication

•  Documentation

•  Document and  operational control

•  Emergency preparedness and response

•  Monitoring and measurement

•  Nonconformance and corrective and
   preventive actions

•  Records and audits
•  Management review

The worksheets include examples of
situations where specific elements may be
missing from the EMS, and the resulting
impacts.

* ISO-Conformant EMS

An ISO-Conformant EMS is one that has
been certified by an accredited registrar as
meeting the ISO standard.  An ISO-
conformant EMS does not have to be
verified by the agencies, except those
components of the Green Permit program
that are different from the ISO 1400s
standard (such as the definitions, scope).
WEB SITES OF INTEREST
The following resources provide general
information on EMS's and state and federal
programs. For more information, contact
DEQ's Green Permits program at (503) 229-
5946.

International Organization for
Standardization (ISO)
http://www.iso.ch/welcome.html
ISO developed the ISO 14001 series of
standards, guidance documents and
technical reports, including the ISO 14001
Environmental Management System
standard.

American National Standards Institute
(ANSI)
http://www.ansi.org/iso14000/index.htm
ANSI coordinates the development of
American National  Standards and is one of
five permanent members of the governing
ISO council. ANSI  distributes copies of the
ISO 14000 standards.

National Database on Environmental
Management Systems
http://www.eli.org/isopilots
The National Database on Environmental
Management Systems is a national effort to
evaluate the effectiveness of environmental
management systems.  This site is
sponsored by the Environmental Law
Institute, the University of North Carolina
and the U.S. Environmental Protection
Agency, in partnership with the Multi-State
Working Group.  The site contains the data
protocols, data, public reports and other
information on the database project. The
site includes links to other ISO 14000
information on the Internet.

Multi-State Working Group on
Environmental Management Systems
http://www.mswg.org
(located on the State of Pennsylvania web
page)
The Multi-State Working Group on
Environmental Management Systems is a
consortium of federal and state agencies,
non-governmental organizations, industry
representatives and academia that is
examining the public policy implications of
environmental management systems,
particularly ISO 14001.  Oregon is a
member state. The site includes links to
other ISO 14000 information on the Internet.
January 14, 2000
                                  p. B-3

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OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENT B: EMS DESCRIPTION AND REFERENCES
NGO Working Group on ISO 140000
http://www.ecologia.org/iso14000/
ECOLOGIA and the Community Nutrition
Institute (CNI) have been concerned about
the lack of non-governmental organization
(NGO) participation in the ISO 14000
standard setting process and are working
with other environmental NGOs to influence
the process through the NGO Initiative: ISO
14000 project.

EPA Office of Reinvention and  Policy
http://www.epa.gov/reinvent
The EPA is testing innovative approaches to
environmental protection through a number
of voluntary initiatives.  The site provides
links to the various projects, including
Project XL.

EPA Standards Network
http://es.epa.gov/partners/iso/iso.html
This Enviro$sen$e site contains answers to
frequently asked questions about ISO
14000.

EPA Environmental Management
Systems Clearinghouse
http://www.epa.gov/ems

North Carolina Division of Pollution
Prevention and Environmental
Assistance
http://www.p2pays.org/iso/index.htm
Wisconsin Department of Natural
Resources, Environmental Cooperation
Pilot Program
http://www.dnr.state.wi.us/org/caer/cea/ecp
p/ecpp.htm

Wisconsin Department of Natural
Resources
http://www.dnr.state.wi.us/org/other/iso

European Union Environment Website
http://europa.eu.int/comm/emas
Information about the Eco-Management and
Audit Scheme (EMAS) and other
environmental news and publications from
Europe.

Principles of Pollution Prevention
http://www.pollutionprevention.com
A web page developed by Dr. Robert
Pojasek to introduce principles of pollution,
including process mapping, zero waste
goals, and other methods to help facilities
take a systems approach to achieve cleaner
production and sustainable development
goals.  Distance learning tools are included.

National Pollution Prevention
Roundtable ISO 14000 White Paper
http://www.p2.org/iso.html
The National Pollution Prevention
Roundtable's white paper on ISO 14000
and its strengths and weaknesses in
relation to  pollution prevention.
January 14, 2000
                                  p. B-4

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OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENT B: VERIFICATION WORKSHEETS FORA BASIC EMS
VERIFICATION WORKSHEET FOR A BASIC EMS
Facility and Verifier Data
Facility:
Verifier:
Date:
Date:
                        PURPOSE OF THE WORKSHEET

•  To assist a facility to demonstrate that its EMS meets the criteria for a GEMS Participant Basic EMS.
•  To assist verification that the EMS qualifies for a GEMS Participant Permit.
•  To provide a record of verification.

                                     DEFINITION
A Basic EMS is driven by environmental impacts, helps integrate environmental and business functions,
provides for continual improvement and is verifiable. It includes a commitment to achieving and
maintaining regulatory compliance and to applying the pollution prevention hierarchy to the environmental
management program. It is a tool to improve environmental performance of regulated activities and to
excel in the management and reduction of regulated pollutants and toxic substances.

                              USE OF WORKSHEET
1.  Four pages of the Worksheet are filled in by the facility, one for each functional purpose (EMS
   element) of their Basic EMS.
2.  The facility fills in the left-hand column of the first cell of each page by listing the elements of their
   EMS that relate to that functional purpose. They describe the purpose of each element and provide
   and/or reference documentation. (Some documentation may have to be reviewed at the facility site.)
3.  The facility fills in the left-hand column of the second cell by describing the methods and  activities that
   they have implemented to accomplish those purposes.
4.  The Verifier completes the checklist on the Verification Guidance page by reviewing the facility
   information  and other documentation and  placing a check mark when the item is adequately
   represented.
   NOTE: All check boxes need not be checked for an EMS to be in conformance. Judgement must be
   exercised as to what represents major or minor non-conformances. Several unchecked boxes for a
   clause would represent a non-conformance.
5.  DEQ staff reviews the information and accompanying documents, fills in the "Notes" column, and
   assigns an Assessment Code, C, S, or N, based on an overall assessment of all the items of the EMS
   element.
6.  The Summary Worksheet is  used to compile the results of the verification.
January 14, 2000                                                                      p. B-5

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OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENT B: VERIFICATION WORKSHEETS FORA BASIC EMS
                  SUMMARY WORKSHEET
        I.  EMS CHARACTERISTICS AND SCOPE FOR A
                           BASIC EMS
This summary worksheet compiles results from individual verification worksheets for
each clause of the Basic EMS standard.
Facility: Date:
Verifier:
Basic EMS Clause
1. Centered on and Driven by Environmental Impacts
II. Promotes Integration of Environmental Management and Business Functions
III. Provides for Continual Improvement
IV. Supports Verification
C
TOTAL COUNT:
Assessment
C/S/N




S N
January 14, 2000
p. B-6

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      OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENT B: VERIFICATION WORKSHEETS FORA BASIC EMS

                    I. EMS is centered on and driven by environmental impacts
             This Column to be Filled in by Facility                This Column for Verifier Notes

ELEMENTS - List elements of your EMS that serve the purpose described in this Basic EMS clause.
IMPLEMENTATION - Describe the methods and activities that have been implemented.
Assessment Codes: C = In Conformance; S = Sufficiently In Conformance       Warifiar Accoccmont
(Non-Conformances are minor); N = Not In Conformance                     vermer Mbbebbmeru
 January 14, 2000                                                                            p. B-7

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENT B: VERIFICATION WORKSHEETS FORA BASIC EMS	
    	I. EMS is centered on and driven by environmental impacts	
                                          VERIFICATION GUIDANCE
     GEMS PARTICIPANT PERMIT EMS GUIDELINES CHECKLIST
     D  Does the EMS have a core planning activity to identify facility operations and processes that have an
         environmental impact relative to regulated activities and pollutants?
         D Does the facility have a procedure, and has that procedure been used, to identify legal requirements
            relative to emissions to air, releases to water, contamination of land, and waste management?
         D Does the facility have a procedure, and has that procedure been used, to identify the facility operations
            and  processes that have an impact relative to those legal requirements, covering a variety of operating
            conditions?
     n  Does the EMS have a core planning activity to evaluate which impacts are significant?
         n Does the facility have a procedure, and has that procedure been used, to identify which environmental
            impacts have or could have a significant impact on the environment?
     n  Does the EMS set objectives and targets for reducing the facility's highest priority impacts?
         n Does the facility have a process, and has it implemented the process, for selecting  its highest priority
            impacts and setting objectives and targets accordingly?
         D Do the objectives and targets demonstrate a knowledge and commitment to pollution prevention
            according to the hierarchy?
     D  Does the EMS select and implement activities to achieve identified targets?
         D Have program and action items been defined to achieve the applicable targets?
         n Has  responsibility for achievement of applicable targets been designated to specific staff positions?
         n Have methods been defined to measure progress towards achievement of the targets?
     PURPOSES
     This element helps base actions and decisions about how to spend limited resources on a thorough
     understanding  of environmental impacts. It also focuses activities on consistent performance goals, and grounds
     activities in a basis of fact. It also translates an understanding about where we are, what is expected of us, and
     where we want to be into actionable plans - "How are we going to get there?" - and forces  consideration of who
     has what role in improving performance and what resources are needed.
     IMPACTS OF ABSENCE
     •   Too narrow a consideration of environmental  issues, not considering all legal requirements.
     •   An EMS that does not help a company maintain compliance.
     •   Schism between the EMS and the really important stuff.
     •   No long-term focus on improving performance.
     •   No accountability for achieving goals.
     •   Unattainable goals set for PR value.
January 14, 2000                                                                                  p. B-8

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      OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENT B: VERIFICATION WORKSHEETS FORA BASIC EMS
   II. The EMS promotes integration of environmental management and business functions, including facility
                           operations and overall organizational management.
             This Column to be Filled in by Facility                 This Column for Verifier Notes

ELEMENTS - List elements of your EMS that serve the purpose described in this Basic EMS clause.
IMPLEMENTATION - Describe the methods and activities that have been implemented.
Assessment Codes: C = In Conformance; S = Sufficiently In Conformance        x/arifiar Accaccmant
(Non-Conformances are minor); N = Not In Conformance                      vermer Assessment
 January 14, 2000                                                                            p. B-9

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENT B: VERIFICATION WORKSHEETS FORA BASIC EMS
          II. The EMS promotes integration of environmental management and business
          functions, including facility operations and overall organizational management.
                                         VERIFICATION GUIDANCE
     GEMS PARTICIPANT PERMIT EMS GUIDELINES CHECKLIST
     D  Does the EMS include an environmental policy defined by top management?
         D Does the facility have an environmental policy?
         D Has top management played a central role in defining or approving the environmental policy:
         D Does the environmental policy include a commitment to maintaining regulatory compliance?
         n Does the environmental policy include a commitment to the pollution prevention hierarchy?
            1. Source Reduction (highest priority) 2. Recycling  3. Treatment  4. Disposal
     n  Does the EMS consider operating conditions and controls and their effect upon targeted environmental
         impacts?
         n Has the facility identified the operating conditions that have an impact on the targeted environmental
            impacts?
     D  The EMS should identify specific authorities, responsibilities and resources needed for implementation.
         D Are roles, responsibilities and authorities clearly defined and communicated throughout the
            organization?
         D Have the necessary human, financial and technological resources been defined and  provided?
     D  Does the EMS provide for periodic management review of system results and environmental performance?
         D Is there a periodic process for management review that involves top management?
         n Have issues identified in management review been  pursued?

     PURPOSES
     This element represents a statement of management's intent for the EMS and clarifies values. It says "How
     good do we intend to be?", sets direction for development of the EMS, sets expectations of stakeholders, and
     guides employees  in the absence of other explicit direction.  It also applies policies, targets and activities directly
     to specific operating conditions, and points to the need to monitor and maintain operational control systems. It
     makes it clear who is responsible for what, and provides the authority and  resources to carry out the
     responsibilities.
     IMPACTS OF ABSENCE
     •   Purpose and intent of the EMS  is unclear, resulting  in an EMS that isn't aligned with management's
         intentions.
     •   No evidence that management stands behind environmental policies may cause cynicism, both internally
         and externally.
     •   Inability to reliably meet performance goals because the processes and operations that impact performance
         are not identified and  controlled.
     •   An EMS that is disconnected from senior management and from the realities of the business.
     •   Lack  of accountability for achieving goals and completing corrective actions.
January 14, 2000                                                                               p. B-10

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       OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENT B: VERIFICATION WORKSHEETS FORA BASIC EMS	

        III. The EMS provides for continual improvement of the system and environmental performance.
             This Column to be Filled in by Facility                 This Column for Verifier Notes

ELEMENTS - List elements of your EMS that serve the purpose described in this Basic EMS clause.
IMPLEMENTATION - Describe the methods and activities that have been implemented.
Assessment Codes: C = In Conformance; S = Sufficiently In Conformance        Warifiar Accoccmant
(Non-Conformances are minor); N = Not In Conformance                      vermer Mbbebbmeru
  January 14, 2000                                                                            p. B-11

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENT B: VERIFICATION WORKSHEETS FORA BASIC EMS	
          III. The EMS provides for continual improvement of the system and environmental performance.

                                          VERIFICATION GUIDANCE
     GEMS PARTICIPANT PERMIT EMS GUIDELINES CHECKLIST
     D  Does the EMS create specific timelines, authorities and designated responsibilities for plan execution and
         activity implementation?
         D See verification step II. C above.
         n Are timelines for plan execution clearly defined?
         n Are timelines for activity implementation clearly defined?
     n  Does the EMS create procedures to routinely monitor compliance, and correct or eliminate problems (i.e.
         through root cause analysis)?
         n Has the facility established procedures to monitor and measure on a regular basis the performance of
            processes, systems and equipment that effect compliance-based  environmental impacts?
         D Have the procedures been followed?
         D Has the facility established procedures for investigating, analyzing and correcting problems that arise?
     D  Does the EMS periodically assess progress towards the targets and identify needed system improvements?
         D Has the facility established procedures or schedules for monitoring performance relative to improvement
            targets?
         D If the facility fails to achieve a target, are the causes and needed improvements identified?
     PURPOSES
     This element makes  it clear what needs to be done by when and assures  an effective sequence of work. It also
     requires that commitments to regulatory agencies and the public are taken seriously and that the organization
     takes primary responsibility in monitoring their performance to meet the agreed conditions. It ensures that
     appropriate resources are applied to identify and correct problems.
     It also assures that activities achieve targeted  improvement, or that changes are instituted if improvement falls
     short of targets.
     IMPACTS OF ABSENCE
     •   No accountability for when the plan and activities should be carried out.
     •   Guesswork in management and maintenance of environmental compliance systems.
     •   Problems that are hard to fix don't get fixed.
     •   Problems are repeated over and over.
     •   Guesswork in monitoring and reporting environmental improvement.
     •   Falling short of a target is not identified.
January 14, 2000                                                                                 p. B-12

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       OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENT B: VERIFICATION WORKSHEETS FORA BASIC EMS
  IV. The EMS supports verification by incorporating documentation or other means that can demonstrate to a
                    third party that the system conforms with the Basic EMS Standard.
             This Column to be Filled in by Facility                 This Column for Verifier Notes

ELEMENTS - List elements of your EMS that serve the purpose described in this Basic EMS clause.
IMPLEMENTATION - Describe the methods and activities that have been implemented.
Assessment Codes: C = In Conformance; S = Sufficiently In Conformance         Warifiar Accoccmant
(Non-Conformances are minor); N = Not In Conformance                       vermer Mbbebbmeru
  January 14, 2000                                                                            p. B-13

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENT B: VERIFICATION WORKSHEETS FORA BASIC EMS
     IV. The EMS Supports Verification by incorporating documentation or other means that
          can demonstrate to a third party that the system conforms with the Basic EMS
                                              standard.
                                       VERIFICATION GUIDANCE
     GEMS PARTICIPANT PERMIT EMS GUIDELINES CHECKLIST
     D What means were used to demonstrate that the EMS was in conformance with this standard:
        n  Documentation of the EMS planning process
        n  Records that planning activities took place
        n  Documentation of the outcomes of planning activities
        n  Written policies, procedures and timelines
        n  Documentation of the assignment of roles and responsibilities
        D  Records of implementation actions
        D  Records of results and outcomes of implementation actions
        D  Documentation of standard practice and schedules for monitoring activities
        D  Records of monitoring activities
        D  Document control procedures, including records of changes to documents and assurance that the
            current document is the one made available
        D  Other:	
     n Were means available to verify that the EMS was in conformance with each clause of this standard? Which
        clauses were not third-party verifiable due to lack of means to do so?
     IMPACT OF ABSENCE
     •  Inability to verify that the EMS has been properly implemented.
January 14, 2000                                                                            p. B-14

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    OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS

    VERIFICATION WORKSHEETS FOR AN ISO 14001 COMPARABLE EMS
Facility and Verifier Data
Facility:
Verifier:
Date:
Date:
     PURPOSE OF THE WORKSHEETS
     •  To assist the facility in demonstrating that their EMS is comparable to an ISO 14001
       EMS.
     •  To assist verification that the EMS qualifies for a GEMS Achiever or GEMS Leader
       Permit.
     •  To provide a record of verification.
     DEFINITION
     An ISO  14001 Comparable EMS is functionally equivalent to an ISO 14001 EMS. Each
     ISO clause has a corresponding element(s) in the facility's EMS that serves the same
     purpose. The facility's EMS, however, may use different implementation methods.
     USE OF WORKSHEETS
     7. One Worksheet page is used for each ISO 14001 clause.
     8. The facility fills in the left-hand column of the first cell of each page by listing the
       elements of their EMS that are comparable to the ISO clause. They describe the
       purpose of each element. They also provide and/or reference  relevant
       documentation. (Some documentation may have to be reviewed at the facility site.)
     9. The facility fills in the left-hand column of the second cell by describing the methods
       that their EMS has implemented to achieve the purposes of that element.
     10. The Verifier completes the checklist on the Verification Guidance page by
       reviewing the facility information and other documentation and placing a check mark
       when the item is adequately represented.
       NOTE: All check boxes need not be checked for an EMS to be in conformance. In an ISO 14001
          certification audit unchecked boxes would be considered "potential non-conformances".
           However, judgement must be exercised as to what represents a major or a minor non-
            conformance. Several unchecked boxes for an ISO clause would represent a non-
                                       conformance.
     11. The Verifier fills in the right-hand column, including an Assessment Code, C, S, or N,
       based on an overall assessment of all the items of the EMS element.
     12. The Summary Worksheet is used to compile the results of the verification.
     NOTE: Use Basic EMS Verification Worksheets for GEMS Participant Permits.
January 14, 2000                                                                   p. B-15

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    OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
      SUMMARY WORKSHEET FOR AN ISO COMPARABLE EMS
    This summary worksheet to be completed by verifier. It compiles results from the
    individual verification worksheets.
ISO Clause
4.2 Environmental policy
4.3.1 Environmental aspects
4.3.2 Legal and other requirements
4.3.3 Objectives and targets
4.3.4 Environmental management programs
4.4.1 Structure and responsibility
4.4.2 Training, awareness and competence
4.4.3 Communication
4.4.4 EMS documentation
4.4.5 Document control
4.4.6 Operational control
4.4.7 Emergency preparedness & Response
4.5.1 Monitoring and measurement
4.5.2 Nonconformance and corrective and preventive action
4.5.3 Records
4.5.4 Environmental management system audit
4.6 Management review
TOTAL COUNT:
Is this a
Critical
Element?
Y
Y
Y
Y
Y


Y







Y
Y
Assessment
C/S/N

















C S N
ARE ANY CRITICAL ELEMENTS NON-CONFORMANT (Y/N)?
January 14, 2000
p. B-16

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
4.2 Environmental policy
Purpose of ISO Clause (in ISO's Words):
To state intentions and principles in relation to overall environmental performance.
To provide a framework for action and for setting environmental objectives and targets.
Clarification of Purpose:
Statement of management's intent for the EMS, clarifies values. Says "How good do we intend to be?" Sets direction for
development of EMS. Sets expectations of stakeholders. Guides employees in absence of other explicit direction.
Methods Specified by the ISO Clause:
Top management shall define the organization's environmental policy and ensure that it:
a. Is appropriate to the nature, scale and environmental impacts of its activities, products and services;
b. Includes a commitment to continual improvement and prevention of pollution**;
c. Includes a commitment to comply with relevant environmental legislation and regulations, and with other
requirements to which the organization subscribes;
d. Provides the framework for setting and reviewing environmental objectives and targets;
e. Is documented, implemented and maintained and communicated to all employees;
f. Is available to the public.
** GEMS adheres to the pollution prevention hierarchy and EMSs shall be evaluated in terms of the USEPA definition of
pollution prevention (see OAR 340-014-0105).
This Column to be Filled in by Facility | This Column for Verifier Notes
ELEMENTS: List elements of your EMS that achieve the same purpose as this ISO clause. Reference
documentation.


IMPLEMENTATION: Describe the methods that are implemented to achieve the purpose of this clause.

Assessment Codes: C = Comparable or In Conformance; S = Sufficiently Comparable
(Minor non-conformances may exist); N = Not Comparable or Not In
Conformance

Verifier Assessment Code:
January 14, 2000
p. B-17

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
                                      4.2 Environmental policy
                                         VERIFICATION GUIDANCE

     GEMS PERMIT GUIDELINES
     GEMS ACHIEVER (Tier II): The environmental policy should embody:
     n  Achieving and maintaining compliance with regulatory requirements
     n  Applying the pollution prevention definition and hierarchy when setting goals and targets and implementing
         environmental impacts
     1.   Source Reduction (highest priority)
     2.   Recycling
     3.   Treatment
     4.   Disposal
     n  Excelling in performance relative to all regulated pollutants and activities.
     D  A strong commitment to achieving superior performance relative to all site-based environmental aspects that
         are determined to have significant impacts, including both regulated and unregulated environmental impacts.
     GEMS LEADER (TIER III): In addition to the provisions in Tier II, the environmental policy should embody a
     strong commitment to:
     D  Providing environmental leadership for their industry and/or the community
     D  Addressing life cycle and/or sustainability impacts of their activities, products and services.
     PURPOSE
     Statement of management's intent for the EMS, clarifies values. Says "How good do we intend to be?"  Sets
     direction for development of EMS. Sets expectations of stakeholders. Guides employees in absence of other
     explicit direction.
     IMPACT OF ABSENCE
     •   Purpose and intent of EMS is unclear resulting in an EMS that isn't aligned with management's intentions.
     •   No evidence of management standing behind environmental policies causes cynicism, both internally and
         externally.
     •   Stakeholders' expectations not set, causes misunderstandings and mistrust.
January 14, 2000                                                                                p. B-18

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
4.3.1 Environmental aspects
Purpose of ISO Clause (in ISO's Words):
To identify the elements of an organization's activities, products or services that can interact with the environment.
Clarification of the Purpose:
Base actions and decisions on how to spend limited resources on thorough understanding of environmental impact.
Ensures consideration of who are the stakeholders and what do they think is important, and what decisions do we make
that have an environmental impact. Also should result in a recognition that activities, products, and services have many
environmental impacts beyond those that are regulated.
Methods Specified by the ISO Clause:
The organization shall:
a. Establish and maintain procedure(s) to identify the environmental aspects of its activities, products and services
that it can control and over which it can be expected to have an influence,
b. Determine those that have or can have significant impacts on the environment.
c. Ensure that the aspects related to these significant impacts are considered in setting its environmental objectives.
d. Keep this information up-to-date.
This Column to be Filled in by Facility | This Column for Verifier Notes
ELEMENTS: List elements of your EMS that achieve the same purpose as this ISO clause. Reference
documentation.


IMPLEMENTATION: Describe the methods that are implemented to achieve the purpose of this clause.

Assessment Codes: C = Comparable or In Conformance; S = Sufficiently Comparable
(Minor non-conformances may exist); N = Not Comparable or Not In
Conformance

Verifier Assessment Code:
January 14, 2000
p. B-19

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
                                    4.3.1 Environmental aspects
                                          VERIFICATION GUIDANCE
     GEMS PERMIT GUIDELINES

     GEMS ACHIEVER (TIER II): The aspect/impact analysis should include:

     n  A thorough examination of regulated and unregulated site-based environmental impacts.

     n  A determination of which site-based aspects have a significant impact on the environment, taking into
         consideration local, regional and global environmental conditions.

     D  A consideration of stakeholder input in identifying and determining the significance of environmental impacts.

     D  The analysis of aspects should address the operational provisions of the regulation or permit (e.g. training,
         maintenance, etc.).

     D  A provision for  reexamining this analysis and keeping it up-to-date based on new understandings about
         environmental conditions or impacts.

     GEMS LEADER (TIER III):  In addition to the provisions in Tier II the aspects/impacts analysis would include
     some of the following elements:

     n  An examination of all environmental impacts of activities, products and services throughout their life cycle.

     n  Some form of life cycle analysis, either quantitative or qualitative, that  addresses all life cycle stages
         including resource extraction, premanufacturing processing and transportation, manufacturing, distribution,
         packaging, use, and disposal/recycling.

     n  An analysis of activities, products and services that do or may potentially impact future environmental
         sustainability

     D  An examination of the literature on sustainability for definitions and concepts and to identify activities,
         products and services that are perceived to have sustainability impacts.

     D  A determination of which life-cycle or sustainability impacts are most significant for the environment, taking
         into consideration local, regional and global conditions.

     n  A provision for  reexamining this analysis and keeping it up-to-date, including incorporating new scientific and
         management knowledge about environmental conditions and impacts.

     n  A requirement that suppliers  provide information on environmental performance (optional:  requires adoption
         of a formal environmental management system).


     PURPOSE

     Base our actions and decisions on a thorough understanding of environmental impact. Forces consideration of
     who are our stakeholders and what do they think is important, and what decisions do we make that have an
     environmental impact. Also forces recognition that our activities,  products, and services have MANY
     environmental impacts other than those that are regulated.


     IMPACT OF ABSENCE

     •   Fixing unimportant or convenient problems while higher impact issues go unaddressed.

     •   Too narrow a consideration of environmental issues.
January 14, 2000                                                                                  p. B-20

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
4.3.2 Legal and other requirements
Purpose of ISO Clause (in ISO's Words):
To identify and have access to legal and other requirements that are applicable to its environmental aspects
Clarification of Purpose:
Ensures that the EMS recognizes legal responsibilities and is a tool to fulfill them. Ensures that the EMS explicitly
recognizes other commitments, such as environmental initiatives of a parent company, (such as Responsible Care).
Methods Specified by the ISO Clause:
The organization shall:
a. Establish and maintain a procedure to identify legal and other requirements
b. Establish and maintain a procedure to have access to legal and other requirements
This Column to be Filled in by Facility | This Column for Verifier Notes
ELEMENTS: List elements of your EMS that achieve the same purpose as this ISO clause. Reference
documentation.



IMPLEMENTATION: Describe the methods that are implemented to achieve the purpose of this clause.

Assessment Codes: C = Comparable or In Conformance; S = Sufficiently Comparable
(Minor non-conformances may exist); N = Not Comparable or Not In
Conformance

Verifier Assessment Code:

January 14, 2000
p. B-21

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
                           4.3.2 Legal and other requirements
                                   VERIFICATION GUIDANCE
     GEMS PERMIT GUIDELINES
     GEMS ACHIEVER AND GEMS LEADER (ALL TIERS):  In order to adequately assure compliance with
     legal and other requirements, check that GEMS Achiever and GEMS Leader facilities have:

     n A procedure to identify all applicable federal, state and local legal requirements, including all permit
        conditions, and to keep the information updated.

     n A record of any other requirements that the facility, or the parent company, have committed to that
        apply to the facility, including voluntary industry codes of practice, contracts, customer commitments,
        or internal requirements.

     D A record of GEMS Permit guidelines and requirements that the facility, or the parent company, have
        committed to that apply to the facility.

     D Accessibility to the terms and conditions of these legal and  other requirements.

     D A process for keeping this  information up to date including periodic review, update and
        communication as appropriate.

     PURPOSE

     Ensure that the EMS recognizes legal responsibilities and is a tool to fulfill them. Also ensures that the
     EMS explicitly recognizes other commitments, such as environmental initiatives of a parent company.

     IMPACT  OF ABSENCE
     •  An EMS that does not help a company maintain  compliance.
     •  Schism between the EMS and the REALLY important stuff.
     •  Poor compliance.
January 14, 2000                                                                             p. B-22

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
4.3.3 Objectives and targets
Purpose of ISO Clause (in ISO's Words):
To set an overall environmental goal for the organization to achieve
To set a detailed performance requirement that needs to be met in order to achieve the objectives.
Clarification of Purpose
Focuses activities on consistent performance goals. Grounds activities in a basis of fact. Distills all the above into "what
are we going to do?" Sets up Environmental Performance Evaluation. Ensures that views of interested parties and
business realities are considered.
Methods Specified by the ISO Clause:
The organization shall:
a. Establish and maintain documented environmental objectives and targets at each relevant function and level within
the organization
b. Consider the legal and other requirements
c. Consider its significant environmental impacts
d. Consider its technological options and financial, operational and business requirements
e. Consider the views of interested parties
f. Establish objectives and targets consistent with environmental policy, including commitment to pollution prevention.
This Column to be Filled in by Facility | This Column for Verifier Notes
ELEMENTS: List elements of your EMS that achieve the same purpose as this ISO clause. Reference
documentation.



IMPLEMENTATION: Describe the methods that are implemented to achieve the purpose of this clause.

Assessment Codes: C = Comparable or In Conformance; S = Sufficiently Comparable
(Minor non-conformances may exist); N = Not Comparable or Not In
Conformance

Verifier Assessment Code:

January 14, 2000
p. B-23

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
                                 4.3.3 Objectives and targets
                                      VERIFICATION GUIDANCE
     GEMS PERMIT EMS GUIDELINES
     ALLGEMS PERMITS: The following elements are required for both GEMS Achiever and GEMS
     Leader facilities:
     D  A procedure for establishing Objectives and Targets for the different functions and levels of the
         organization.
     D  Documentation of the objectives and targets.
     D  Objectives and targets that  are consistent with the environmental policy.
     n  Objectives and targets that  have considered the views of interested parties.
     n  Objectives that address:
         n Significant  environmental aspects         d  Legal and other requirements
         n Technological, financial, operational and   d  Targets that are quantified where possible
         business requirements
     n  Targets that provide detailed performance requirements to achieve the objectives.
     D  A procedure to update the Objectives and Targets based on audits and management review.
     TIER II:  GEMS Achiever Permit facilities should define:
     D  Objectives and targets that, if achieved, will assure that the facility achieves superior environmental
         performance for site-based  aspects that have significant impacts, including both regulated and
         unregulated impacts. For example:
             Energy conservation
             Toxic use reduction
             Solid waste reduction
             Land use
| Water conservation
| Carbon emissions
| Reuse & recycling
I Habitat conservation
Material use conservation
Hazardous waste reduction
Employee commuting
Landscape management
     TIER III: GEMS Leader Permit facilities should define:
     D  Objectives and targets that, if achieved, will assure that the facility provides industry leadership in
         applying sustainability principles to activities, products and services.
         n Life cycle assessment    d Supply chain management   d Product life extension
         D Design for environment   Q End of life product mgmt.     Q Environmental labeling
         D Industry mentoring       Q Industry codes & BMP       Q Habitat restoration
     PURPOSE
     Focuses activities on consistent performance goals. Grounds activities in a basis of fact. Distills all the
     above into "what are we going to do?" Ensures that views of interested parties are considered.
     IMPACT OF ABSENCE
     •   EMS degenerates into series of anecdotes about "wins".
     •   No long-term focus on improving  performance.
     •   No way to show improved performance.
January 14, 2000
                                                        p. B-24

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
4.3.4 Environmental management program(s)
Purpose of ISO Clause (in ISO's Words):
To achieve the organization's objectives and targets
Clarification of Purpose:
Translates an understanding about the facility (where we are, what is expected, and where we want to be) into action
plans - "How are we going to get there?" Should result in consideration of who has what role in improving performance
and what resources are needed.
Methods Specified by the ISO Clause:
The organization shall:
a. Establish and maintain program(s) for achieving objectives and targets
b. Include designation of responsibility for achieving objectives and targets
c. Include means and time-frame by which they are to be achieved
d. For new developments and new or modified activities, products or services, the program(s) shall be amended
where relevant
This Column to be Filled in by Facility | This Column for Verifier Notes
ELEMENTS: List elements of your EMS that achieve the same purpose as this ISO clause. Reference
documentation.


IMPLEMENTATION: Describe the methods that are implemented to achieve the purpose of this clause.

Assessment Codes: C = Comparable or In Conformance; S = Sufficiently Comparable
(Minor non-conformances may exist); N = Not Comparable or Not In
Conformance

Verifier Assessment Code:
January 14, 2000
p. B-25

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
                     4.3.4 Environmental  management program(s)
                                     VERIFICATION GUIDANCE
     GEMS PERMIT EMS GUIDELINES
     ALLGEMS PERMITS: The following elements should be present for both GEMS Achiever and GEMS
     Leader facilities:
     n  Programs that are consistent with the objectives and targets and the facility's GEMS Permit.
     n  Assignment of responsibility for achieving objectives and targets at each function and level of the
         facility.
     D  A means for achieving the objectives and targets, including methods and resources.
     D  A designated time frame.
     D  A procedure for modifying the program based on:
         D  Audits of progress toward targets.
         D  New developments or new or modified activities, products or services.
     n  A procedure for monitoring progress toward the objectives and targets
     n  Pollution prevention initiatives as a preference to pollution control activities.

     PURPOSE
     Translates an understanding about where we are, what is expected of us, and where we want to be into
     actionable plans - "How are we going to get there?".  Forces consideration of who has what role in
     improving performance and what resources are needed.

     IMPACT OF ABSENCE
     •   Unattainable goals set for PR value.
     •   No accountability for achieving goals.
     •   Goals established but no real way to achieve them.
     •   Insufficient resources to achieve goals.
January 14, 2000                                                                              p. B-26

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
4.4.1 Structure and responsibility
Purpose of ISO Clause (in ISO's Words):
To facilitate effective environmental management through assignment of roles, responsibilities and provision of
resources.
Clarification of Purpose:
Makes it clear who is responsible for what, and that adequate resources will be provided.
Methods Specified by the ISO Clause:
The organization shall:
a. Define roles, responsibilities and authorities and document and communicate to the organization's employees
b. Management shall provide resources essential to the implementation and control of the EMS, including human
resources, specialized skills, technology, and finances
c. Top management shall appoint a specific management representative who assures that the EMS is established,
implemented and maintained and reports to top management on performance of EMS and needed improvements.
This Column to be Filled in by Facility | This Column for Verifier Notes
ELEMENTS: List elements of your EMS that achieve the same purpose as this ISO clause. Reference
documentation.


IMPLEMENTATION: Describe the methods that are implemented to achieve the purpose of this clause.

Assessment Codes: C = Comparable or In Conformance; S = Sufficiently Comparable
(Minor non-conformances may exist); N = Not Comparable or Not In
Conformance

Verifier Assessment Code:
January 14, 2000
p. B-27

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
                            4.4.1  Structure and responsibility
                                     VERIFICATION GUIDANCE
     GEMS PERMIT EMS GUIDELINES
     ALL GEMS PERMITS:  The following elements should be present for both GEMS Achiever and
     GEMS Leader facilities:

     D  Clearly defined roles, responsibilities, and authorities.

     D  Roles, responsibilities, and authorities have been communicated throughout the organization.

     D  Human, financial and technological resources essential to the implementation and control of the EMS
         have been provided.

     n  A management representative has been appointed who is responsible for implementation and
         maintenance of the EMS.

     n  A management representative has been appointed who is responsible for reporting to top
         management.

     PURPOSE

     Makes it clear who is responsible for what, and that adequate resources are available.

     IMPACT OF ABSENCE
     •   No accountability for EMS activities.
     •   The Environmental Professional is responsible for anything that has anything to do with the
         environment but has no true authority or resources.  They carry a big club called "fines and jail" but
         other than invoking that club they are ignored.
January 14, 2000                                                                             p. B-28

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
4.4.2 Training, awareness and competence
Purpose of ISO Clause (in ISO's Words):
To ensure the capability of personnel, especially those carrying out specialized environmental management functions.
Clarification of Purpose:
Ensure that people have the necessary training and background to fill their roles in the EMS successfully, whether
they are the President, an Environmental Professional, a Production Worker, or a Janitor.
Methods Specified by the ISO Clause:
The organization shall:
a. Identify training needs
b. Require that all personnel whose work may create a significant impact upon the environment to receive
appropriate training
c. Establish and maintain procedures to make its employees or members at each relevant function and level aware
of:
- the importance of conformance with policy and procedures and requirements of the EMS
-the significance of environmental impacts of their work activities and benefits of improved personal performance
-their roles and responsibilities in the EMS
-the potential consequences of departure from specified operating procedures
d. Personnel performing tasks that can cause significant impacts shall be competent on the basis of education,
training and/or experience
This Column to be Filled in by Facility | This Column for Verifier Notes
ELEMENTS: List elements of your EMS that achieve the same purpose as this ISO clause. Reference
documentation.


IMPLEMENTATION: Describe the methods that are implemented to achieve the purpose of this clause.

Assessment Codes: C = Comparable or In Conformance; S = Sufficiently Comparable
(Minor non-conformances may exist); N = Not Comparable or Not In
Conformance

Verifier Assessment Code:
January 14, 2000
p. B-29

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
                       4.4.2 Training,  awareness and  competence
                                      VERIFICATION GUIDANCE

     GEMS PERMIT EMS GUIDELINES
     ALL GEMS PERMITS: The following elements should be present for both GEMS Achiever and GEMS
     Leader facilities:

     n  A determination of what job function may have a significant environmental impact.

     n  An identification and evaluation of training needs for all employees whose job functions may have a
         significant environmental impact, and delivery of appropriate training.

     n  An identification and evaluation of training needs for all contractors whose duties may have a
         significant environmental impact, and delivery of appropriate training.

     D  General awareness training for all employees and managers that addresses the environmental policy
         and the organizations environmental impacts.

     D  Training and awareness activities for all employees that address the types of environmental impacts
         appropriate to the facility's Tier.

     D  Periodic refresher training.

     n  A method of determining that employees have the appropriate education, training and experience to
         perform tasks for which they are responsible which can cause significant environmental impact.

     PURPOSE

     Ensure that people have the necessary training and background to fill  their roles in the EMS successfully,
     whether they are the President, the Environmental Professional, a Production Worker, or the Janitor.

     IMPACT OF ABSENCE
     •   Unqualified people. Leads to poor execution and potentially to environmental emergencies.
     •   Repeated dissatisfaction about people's performance.  No one succeeds.  Assumption becomes that
         the people are dumb, or lazy, or don't care.
January 14, 2000                                                                              p. B-30

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
4.4.3 Communication
Purpose of ISO Clause (in ISO's Words):
To ensure effective internal and external communication regarding its environmental aspects and EMS
Clarification of Purpose:
Ensures broad internal communications, and that communications from external stakeholders are recognized and
responded to. Also ensures that an explicit, consistent policy regarding external communications is followed.
Methods Specified by the ISO Clause:
Organization shall establish and maintain procedures for:
a. Internal communication between the various levels and functions of the organization
b. Receiving, documenting and responding to relevant communication from external interested parties
c. Consider processes for external communication on significant environmental aspects and record decisions.
This Column to be Filled in by Facility | This Column for Verifier Notes
ELEMENTS: List elements of your EMS that achieve the same purpose as this ISO clause. Reference
documentation.


IMPLEMENTATION: Describe the methods that are implemented to achieve the purpose of this clause.

Assessment Codes: C = Comparable or In Conformance; S = Sufficiently Comparable
(Minor non-conformances may exist); N = Not Comparable or Not In
Conformance

Verifier Assessment Code:
January 14, 2000
p. B-31

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
                                     4.4.3 Communication
                                      VERIFICATION GUIDANCE
     GEMS PERMIT EMS GUIDELINES
     ALL GEMS PERMITS: The following elements should be present for both GEMS Achiever and GEMS
     Leader Permit facilities:
     Internal Communication:
     n  A procedure for internal communications between various functions and levels of the organization
         related to the EMS and environmental aspects.
     D  An assignment of responsibility for reviewing, updating and overseeing implementation of the internal
         communication procedure.
     n  Examples of communications that have occurred between functions and levels of the organization.
     External Communication:
     n  A procedure for providing two-way dialogue regarding environmental performance that proactively
         encourages public inquiries and comments.
     D  Mechanisms to discuss environmental policy, annual performance report, environmental aspects and
         significant impacts, and establishing objectives and targets with stakeholders.
     n  A mechanism for receiving, documenting, considering and responding to communications received
         from stakeholders.
     D  Examples of external communications that have been received, documented, considered and
         responded to.

     GEMS LEADER PERMITS: The external communication program for a GEMS Leader Permit facility
     should, in addition to the above, include:
     n  A procedure to communicate with appropriate stakeholders regarding impacts that may occur beyond
         the site, e.g. life cycle impacts of products or services.
     D  Procedures to establish and maintain understanding, constructive dialogue and partnership with
         significant stakeholders.
     Reporting:
     D  A procedure for reporting environmental performance annually to DEQ in satisfaction of GEMS
         reporting guidelines.
     n  (OPTIONAL BUT  RECOMMENDED) A procedure to prepare an annual Environmental Performance
         Report for distribution to stakeholders.


     PURPOSE
     Ensure free internal communications, and that communications from external stakeholders are
     recognized and responded to. Also  ensures that an explicit, consistent policy regarding external
     communications is followed.


     IMPACT OF ABSENCE
     •   Poor internal communication. Right hand doesn't know what left is doing.  People don't know who to
         ask  if they have questions or concerns.
     •   Frustrated stakeholders because their attempts at communication are not dealt with effectively.
     •   Views of interested parties not considered when setting O&T.  (Note that 4.3.3 says that views of
         interested parties  must be considered when setting O&T.  It is difficult to consider this input if we don't
         know we have any.)
January 14, 2000                                                                                p. B-32

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
4.4.4 Environmental management system documentation
Purpose of ISO Clause (in ISO's Words):
To describe the core elements of the EMS and their interaction
To provide direction on where to obtain more detailed information on the operation of specific parts of the EMS
Clarification of Purpose:
Makes the EMS intelligible. Creates an EMS that is durable and robust: survives personnel changes, rapid growth,
downsizing, time, etc. Provides objective basis for audit. Should result in agreement on how the EMS works. Ensures
accountability. Creates the mechanism for capturing lessons learned - a way to hold the gains. Ensures analysis of
process and an understanding that many processes and people have a role in the EMS.
Methods Specified by the ISO Clause:
Organization shall establish and maintain information in paper and electronic form to:
a. Describe the core elements of the EMS and their interaction
b. Provide direction to related documentation.
This Column to be Filled in by Facility | This Column for Verifier Notes
ELEMENTS: List elements of your EMS that achieve the same purpose as this ISO clause. Reference
documentation.


IMPLEMENTATION: Describe the methods that are implemented to achieve the purpose of this clause.

Assessment Codes: C = Comparable or In Conformance; S = Sufficiently Comparable
(Minor non-conformances may exist); N = Not Comparable or Not In
Conformance

Verifier Assessment Code:
January 14, 2000
p. B-33

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
             4.4.4 Environmental management system documentation
                                    VERIFICATION GUIDANCE
     GEMS PERMIT EMS GUIDELINES
     ALL GEMS PERMITS: The following elements should be present for both GEMS Achiever and GEMS
     Leader facilities:

     n Written or electronic information that covers all clauses of the standard:

        n Describing the requirements of the management system and their interaction

        D Cross-referencing related documents

     PURPOSE

     Makes the EMS intelligible. Creates an EMS that is durable and robust: survives personnel changes,
     rapid growth, downsizing, time, etc. Provides objective basis for audit. Forces explicit agreement on how
     the EMS works. Ensures accountability. Creates the mechanism for capturing lessons learned - a way
     to hold the gains. Forces analysis of process and an understanding that many processes and people
     have a role in the EMS.

     IMPACT OF ABSENCE
     •  Constantly re-inventing the wheel.
     •  Poor accountability.  "I thought that was YOUR job!", or "I thought we did that every OTHER month!"
     •  Figuring out a better way to do things but there's no real way to implement the change.  Everyone
        goes back to the old ways.
     •  Audits degenerate into "I don't think you're doing it right!", or "I don't like the way you do it!".
January 14, 2000                                                                            p. B-34

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
4.4.5 Document control
Purpose of ISO Clause (in ISO's Words):
To control documents required by the EMS.
Clarification of Purpose:
Creates a mechanism to change processes, ensures that everyone who needs to know does know, and provides a
way to "hold the gains". Eliminates confusion about what is the current right way to do things. Provides a way for the
appropriate people to control the process so that practice and results don't change spuriously.
Methods Specified by the ISO Clause:
Organization shall establish and maintain procedures for controlling all documents required by the Standard, to ensure
that:
a. All documents can be located
b. All documents are periodically reviewed, revised as necessary and approved for adequacy by authorized
personnel
c. The current versions of relevant documents are available at all locations where operations essential to the
effective functioning of the EMS are performed
d. Obsolete documents are promptly removed from all points of issue and points of use, or otherwise assured
against unintended use
e. Any obsolete documents retained for legal and/or knowledge preservation purposes are suitably identified.
Documentation shall be legible, dated (with dates of revision) and readily identifiable, maintained in an orderly manner
and retained for a specified period.
Procedures and responsibilities shall be established and maintained concerning the creation and modification of the
various types of document.
This Column to be Filled in by Facility
This Column for Verifier Notes
ELEMENTS: List elements of your EMS that achieve the same purpose as this ISO clause. Reference
documentation.


IMPLEMENTATION: Describe the methods that are implemented to achieve the purpose of this clause.

Assessment Codes: C = Comparable or In Conformance; S = Sufficiently Comparable
(Minor non-conformances may exist); N = Not Comparable or Not In
Conformance

Verifier Assessment Code:
January 14, 2000
p. B-35

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
                                  4.4.5 Document control
                                     VERIFICATION GUIDANCE
     GEMS PERMIT EMS GUIDELINES
     ALL GEMS PERMITS: The following elements should be present for both GEMS Achiever and GEMS
     Leader facilities:

     n  A document control procedure, such that documents:

         n  Can be located

         D  Are periodically reviewed, revised and approved

         D  Have current versions available at essential locations, with no obsolete versions.

     D  EMS documents that are managed according to the procedures and are legible, identified, and dated.

     D  Obsolete version are retained for reference and are suitably identified.

     D  An  assignment of responsibility for the creation and modification of documents.

     PURPOSE

     Creates a mechanism to change processes, ensures that everyone who needs to know does know, and
     provides a way to "hold the gains". Eliminates confusion about what is the current right way to do things.
     Provides a way for the appropriate people to control process so that practice, and therefor results, don't
     change spuriously.

     IMPACT OF ABSENCE
     •   Confusion about "Do we STILL do it this way? I thought we changed it last week!", or "I have two
         procedures and don't know which one is right", or "This note on the wall has been changed 6 times.
         What the heck am I supposed to follow?"
     •   Documents become "dead".
January 14, 2000                                                                              p. B-36

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
4.4.6 Operational control
Purpose of ISO Clause (in ISO's Words):
To ensure that operations, activities, and goods and services used by the organization that are associated with the
identified significant environmental aspects are controlled so that they:
a. Are carried out under specified conditions, and
b. Do not lead to deviations from the environmental policy and the objectives and targets.
Clarification of Purpose:
Provides operational consistency. Ensures that the "hands-on" processes that directly control environmental impacts
and the achievement of environmental goals are appropriately controlled. Also ensures that the facility recognizes its
position of authority in controlling "subcontractors" and exercise appropriate controls with them.
Methods Specified by the ISO Clause:
Organization shall identify those operations and activities that are associated with the identified significant
environmental aspects in line with its policy, objectives and targets.
Organization shall plan these activities, including maintenance, in order to ensure that they are carried out under
specified conditions.
Organization shall:
a. Establish and maintain documented procedures to cover situations where absence could lead to deviations from
the environmental policy and objectives and targets.
b. Stipulate operating criteria in the procedures
c. Establish and maintain procedures related to the identifiable significant environmental aspects of goods and
services used by the organization and communicate relevant procedures and requirements to suppliers and
contractors.
This Column to be Filled in by Facility | This Column for Verifier Notes
ELEMENTS: List elements of your EMS that achieve the same purpose as this ISO clause. Reference
documentation.


IMPLEMENTATION: Describe the methods that are implemented to achieve the purpose of this clause.

Assessment Codes: C = Comparable or In Conformance; S = Sufficiently Comparable
(Minor non-conformances may exist); N = Not Comparable or Not In
Conformance

Verifier Assessment Code:
January 14, 2000
p. B-37

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
                                   4.4.6 Operational control
                                      VERIFICATION GUIDANCE
     GEMS PERMIT EMS GUIDELINES
     ALL GEMS PERMITS:  The following elements should be present for both GEMS Achiever and GEMS
     Leader facilities:

     n  An identification of those operations and activities that are associated with its identified significant
         environmental aspects.

     D  Documented procedures that stipulate operating criteria and controls for identified operations in
         consideration of the need to prevent deviations from the environmental policy, objectives and targets.

     D  Procedures related to significant environmental aspects of goods and services it uses

     GEMS LEADER PERMITS:

     D  Procedures to communicate procedures and requirements related to significant environmental
         aspects to relevant suppliers and contractors.

     n  Examples of communications with suppliers and contractors.

     PURPOSE

     Provides operational consistency. Ensures that the "hands-on" processes that directly control
     environmental impacts and the achievement of environmental goals are appropriately controlled.  Also
     ensures that we  recognize our position of authority in controlling "subcontractors" and exercise
     appropriate controls with them.

     IMPACT OF ABSENCE
     •   See 4.4.5, above, but applied to working details rather than macro EMS processes. An unstable
         system.
     •   Differences in  performance operator to operator, shift to shift, month to month.
     •   Inability to reliably meet performance goals because the processes and operations that impact
         performance are not identified and controlled.
     •   Changes in performance due to uncontrolled changes of materials or of supplier performance.
January 14, 2000                                                                                p. B-38

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
4.4.7 Emergency preparedness and response
Purpose of ISO Clause (in ISO's Words):
To identify potential for and respond to accidents and emergency situations.
To prevent and mitigate the environmental impacts that may be associated with them.
Clarification of Purpose:
Ensure that the operation is prepared for reasonably foreseeable emergencies, can prevent them wherever possible,
can deal with these situations effectively, and mitigate the effects.
Methods Specified by the ISO Clause:
Organization shall:
a. Establish and maintain procedures to identify potential for and respond to accidents and emergency situations.
b. Establish and maintain procedures for preventing and mitigating the environmental impacts that may be
associated.
c. Review and revise, where necessary, its emergency preparedness and response procedures, in particular, after
the occurrence of accidents or emergency situations.
d. Periodically test such procedures where practicable.
This Column to be Filled in by Facility | This Column for Verifier Notes
ELEMENTS: List elements of your EMS that achieve the same purpose as this ISO clause. Reference
documentation.


IMPLEMENTATION: Describe the methods that are implemented to achieve the purpose of this clause.

Assessment Codes: C = Comparable or In Conformance; S = Sufficiently Comparable
(Minor non-conformances may exist); N = Not Comparable or Not In
Conformance

Verifier Assessment Code:
January 14, 2000
p. B-39

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
                     4.4.7 Emergency preparedness and response
                                     VERIFICATION GUIDANCE
     GEMS PERMIT EMS GUIDELINES
     ALL GEMS PERMITS: The following elements should be present for both GEMS Achiever and GEMS
     Leader Permit facilities:
     n  A defined set of responsibilities, a management structure and a plan for emergency response to
         accidents and emergencies.
     D  Procedures to identify potential accidents and emergency situations.
     D  Procedures to respond to accidents and emergency situations.
     D  Procedures that address prevention and mitigation of environmental impacts associated with
         accidents and emergencies.
     D  A training program that includes specific provisions for skills in emergency preparedness for
         appropriate individuals.
     n  Procedures for periodic review and revision of emergency preparedness.
     n  If any accidents or emergencies have occurred, a review of procedures following the occurrence.
     n  Periodic drills or exercises to test the implementation of the procedures.

     PURPOSE
     Ensure that the operation is prepared for reasonably foreseeable emergencies, can deal with these
     situations effectively.

     IMPACT  OF ABSENCE
     •   Events that could or should be minor turn into major emergencies.
January 14, 2000                                                                             p. B-40

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
4.5.1 Monitoring and measurement
Purpose of ISO Clause (in ISO's Words):
To monitor and measure the key characteristics of operations and activities that can have a significant impact on the
environment.
To track performance, relevant operational controls and conformance with the organization's environmental objectives
and targets.
To periodically evaluate compliance with relevant environmental legislation and regulations.
Clarification of Purpose:
Ensures that performance measurement is based on sound metrics and that metrology processes are reliable and
sound. Requires that commitments to stakeholders (such as permit conditions) are taken seriously and that the
organization takes primary responsibility in monitoring their performance to meet the agreed conditions, rather than
waiting for stakeholders to call. Also ensures that goals are real because the facility must establish consistent ways to
demonstrate that it is meeting them or not.
Methods Specified by the ISO Clause:
Organization shall:
a. Establish and maintain documented procedures to monitor and measure, on a regular basis, the key
characteristics of its operations and activities that can have a significant impact on the environment.
b. Track performance, relevant operational controls and conformance with the organization's environmental
objectives and targets
c. Calibrate and maintain monitoring equipment, and retain records of this process according to the organization's
procedures
Establish and maintain a documented procedure for periodically evaluating compliance with relevant environmental
legislation and regulations.
This Column to be Filled in by Facility
This Column for Verifier Notes
ELEMENTS: List elements of your EMS that achieve the same purpose as this ISO clause. Reference
documentation.


IMPLEMENTATION: Describe the methods that are implemented to achieve the purpose of this clause.

Assessment Codes: C = Comparable or In Conformance; S = Sufficiently Comparable
(Minor non-conformances may exist); N = Not Comparable or Not In
Conformance

Verifier Assessment Code:
January 14, 2000
p. B-41

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
                            4.5.1 Monitoring and measurement
                                      VERIFICATION GUIDANCE
     GEMS PERMIT EMS GUIDELINES
     ALL GEMS PERMITS:  The following elements should be present for both GEMS Achiever and GEMS
     Leader Permit facilities:

     n  Documented procedures to monitor and measure on a regular basis key characteristics of operations
         and activities that can have a significant impact on the environment.

     D  Monitoring and measurement records that track performance, operational controls and conformance
         with the organization's objectives and targets.

     D  Performance measures that provide a clear and quantified measure of environmental performance in
         context with past performance.

     D  (OPTIONAL, BUT RECOMMENDED) Performance measures that provide a clear and quantified
         measure of environmental performance in context with similar facilities within the industry sector.

     n  Monitoring and measurement records that track operational controls

     n  Requirements and procedures to calibrate and maintain equipment designed to monitor and measure
         the key characteristics of its operations and activities that can have a significant impact on the
         environment.

     n  Records of this process.

     n  Documented procedures for periodically evaluating compliance with laws and regulations.

     D  Evidence of the evaluation of compliance.

     PURPOSE

     Ensures that performance measurement is based on sound metrics and that metrology processes are
     reliable and sound. Requires that commitments to stakeholders (like permit conditions) are taken
     seriously and that the organization takes primary responsibility in monitoring their performance to meet
     the  agreed conditions, rather than waiting for downstream neighbors to call.  Also ensures that goals are
     real because we must establish consistent ways to demonstrate that we are meeting them or not.

     IMPACT OF ABSENCE

     •   EMS is disconnected from reality.

     •   "Seems to me that we got a lot better at recycling this year.  Gee, must be  maybe a 50% increase?
         Maybe even 60%!"

     •   "It's OK if that thermometer goes a little over the limit because it always reads a few degrees high."

     •   "I use my finger to measure temperature of process waste water."

     •   "We know when we exceed BOD limits because the guy next door complains."
January 14, 2000                                                                              p. B-42

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
4.5.2 Nonconformance and corrective and preventive action
Purpose of ISO Clause (in ISO's Words):
To handle and investigate nonconformance
To mitigate any impacts caused
To initiate and complete corrective and preventive action.
Clarification of Purpose:
To ensure that appropriate resources are applied to restore the EMS to a state of conformance, especially when a
problem is recurring or resists standard methods. Corrective action fixes the problem while preventive action prevents
it from recurring. Ensures that "fixed" problems stay fixed. Preventive action creates an EMS that is proactive rather
than reactive.
Methods Specified by the ISO Clause:
Organization shall:
a. Establish and maintain procedures for defining responsibility and authority for handling and investigating
nonconformance, taking action to mitigate any impacts caused and for initiating and completing corrective and
preventive action
b. Implement and record any changes in the documented procedures resulting from corrective and preventive action.
Corrective and preventive action shall be appropriate to the magnitude of problems and commensurate with the
environmental impact encountered.
This Column to be Filled in by Facility | This Column for Verifier Notes
ELEMENTS: List elements of your EMS that achieve the same purpose as this ISO clause. Reference
documentation.


IMPLEMENTATION: Describe the methods that are implemented to achieve the purpose of this clause.

Assessment Codes: C = Comparable or In Conformance; S = Sufficiently Comparable
(Minor non-conformances may exist); N = Not Comparable or Not In
Conformance

Verifier Assessment Code:
January 14, 2000
p. B-43

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
            4.5.2 Nonconformance and corrective and preventive action
                                     VERIFICATION GUIDANCE
     GEMS PERMIT EMS GUIDELINES
     ALL GEMS PERMITS: The following elements should be present for both GEMS Achiever and GEMS
     Leader Permit facilities:
     n  Procedures and designation of responsibility for investigating and handling non-conformance from the
         EMS, including identification of the cause.
     D  Procedures for corrective and  preventive action.
     D  A process to evaluate the environmental impact of a non-conformance and assess the
         appropriateness of the corrective and preventive actions.

     PURPOSE

     To ensure that appropriate resources are applied to restore the EMS to a state of conformance,
     especially when a  problem is recurring or resists standard methods.  Causes "fixed" problems to stay
     fixed. Preventive action creates an EMS that is proactive  rather than constantly reactive.

     IMPACT OF ABSENCE
     •   Repeated performance problems or recurring compliance violations.
     •   Problems that are hard to fix don't get fixed.
     •   An audit program with ineffective corrective action falls apart very quickly because of cynicism.
January 14, 2000                                                                             p. B-44

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
4.5.3 Records
Purpose of ISO Clause (in ISO's Words):
To demonstrate conformance to ISO 14001 .
To support implementation and operation of the EMS.
To record the extent to which planned objectives and targets have been met.
Clarification of Purpose:
The EMS's memory. It allows the EMS to learn from the past. Proof that things happened as planned, or didn't. Fulfills
certain regulatory requirements. Provides evidence for audits.
Methods Specified by the ISO Clause:
Organization shall establish and maintain procedures for identification, maintenance and disposition of environmental
records, including records of training and audits and reviews.
Records shall be legible, identifiable and traceable to the activity, product or service involved.
Records shall be stored and maintained in such a way that they are readily retrievable and protected against damage,
deterioration or loss.
Their retention time shall be established and recorded.
Records shall be maintained to demonstrate conformance to the requirements of the standard.
This Column to be Filled in by Facility | This Column for Verifier Notes
ELEMENTS: List elements of your EMS that achieve the same purpose as this ISO clause. Reference
documentation.


IMPLEMENTATION: Describe the methods that are implemented to achieve the purpose of this clause.

Assessment Codes: C = Comparable or In Conformance; S = Sufficiently Comparable
(Minor non-conformances may exist); N = Not Comparable or Not In
Conformance

Verifier Assessment Code:
January 14, 2000
p. B-45

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
                                        4.5.3 Records
                                     VERIFICATION GUIDANCE
     GEMS PERMIT EMS GUIDELINES
     ALL GEMS PERMITS: The following elements should be present for both GEMS Achiever and GEMS
     Leader Permit facilities:
     n  Procedures to identify, maintain and dispose of environmental records.
     n  Legible and identifiable records for training, audits results and management reviews.
     D  Mechanisms for record storage and retrieval.

     PURPOSE
     The EMS's memory - allows EMS to learn from the past. Proof that things happened as planned, or
     didn't. Fulfills certain regulatory requirements. Provides evidence for audits.

     IMPACT OF ABSENCE
     •   Inability to quickly locate records required by law, such as training records or waste manifests.
     •   "I don't remember if I closed that valve last week or not."
     •   "Who approved this shipment?"
     •   "How often do we really check the toxics vault?"
     •   "How much IPA have we bought this year?"
     •   "Have we told the supplier that we need low sulfur diesel fuel or not?"
January 14, 2000                                                                              p. B-46

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
4.5.4 Environmental management system audit
Purpose of ISO Clause (in ISO's Words):
To ensure that periodic environmental management system audits are carried out.
Clarification of Purpose:
Demonstrates management's commitment to have an EMS with integrity. Ensures congruence between
documented procedure and actual practice. It is the main feedback mechanism to assure management and third
party stakeholders that things are actually happening as planned. Helps EMS improve through constant and
repeated review.
Methods Specified by the ISO Clause:
Organization shall establish and maintain procedures for periodic EMS audits to be carried out.
1 . To determine if the EMS conforms to planned arrangements for environmental management, including ISO
requirements
2. To determine whether it has been properly implemented and maintained
3. To provide information on the results of audits to management.
Audit program and schedule shall be based on the environmental importance of the activity concerned and the
results of previous audits.
Audit procedures shall be comprehensive and cover the audit scope, frequency and methodologies, as well as the
responsibilities and requirements for conducting audits and reporting results.
This Column to be Filled in by Facility | This Column for Verifier Notes
ELEMENTS: List elements of your EMS that achieve the same purpose as this ISO clause. Reference
documentation.


IMPLEMENTATION: Describe the methods that are implemented to achieve the purpose of this clause.

Assessment Codes: C = Comparable or In Conformance; S = Sufficiently
Comparable (Minor non-conformances may exist); N = Not Comparable or
Not In Conformance

Verifier Assessment Code:
January 14, 2000
p. B-47

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
                    4.5.4 Environmental management system audit
                                      VERIFICATION GUIDANCE
     GEMS PERMIT EMS GUIDELINES

     ALL GEMS PERMITS:  The following elements should be present for both GEMS Achiever and GEMS
     Leader Permit facilities:
     D  A program and procedure for periodic EMS auditing.
     D  Audit procedures that cover:
     n  Audit scope               d  Frequency and schedule
     D  Methodologies            Q  Responsibilities for conducting and reporting results
     n  Audits of a scope sufficient to measure conformance with the requirements of the EMS.
     D  Provision of information to management regarding results of the audit.
     D  Audit procedures that are appropriate to the environmental importance of the activity.
     SURVEILLANCE AUDIT GUIDELINES
     An ISO 14001 registered facility is expected to receive an external surveillance audit on generally an
     annual basis by their registrar. The ISO Guidelines (ISO/IEC Guide 62, 1996) read: "The
     certification/registration body shall carry our periodic surveillance and reassessment at sufficiently close
     intervals to verify that its organizations whose EMS are certified/registered continue to comply with the
     certification/registration requirements. Note: In most cases it is unlikely that a period greater than one
     year for periodic surveillance would satisfy the requirements of this clause."
     Surveillance audits should have an "external"  element by one of the following:
     1.   Be performed by a qualified auditor who is independent from the company, and holds no conflict of
         interest relative to the company
     2.   Be performed by a qualified auditor who may be from within the company, but is independent of the
         organizational unit which is covered by the EMS
     3.   Be performed by an internal auditor, but such that audit reports and findings are provided to DEQ for
         review, who may at their option perform on-site verification.

     The following surveillance procedures should  be present for both GEMS Achiever and GEMS Leader
     facilities:

     D  A program for periodic surveillance audits that meets the above guidelines.

     D  Procedures for providing information to DEQ in the annual report regarding results of the audit(s) and
         associated corrective  actions.


     PURPOSE
     Demonstrates management's commitment to  have an EMS with  integrity - "We insist on congruence
     between documented procedure and actual practice." The main feedback mechanism to assure
     management that things are actually happening as planned. Helps EMS improve through constant and
     repeated  review.
     IMPACT OF ABSENCE
     •   Documented "EMS" that is not implemented in practice.
     •   Practice that diverges from documented procedure over time.
     •   Cynicism because of knowledge that the documents are only for show.
     •   Documented procedure that reflects "best practice" but actual practice that doesn't.
January 14, 2000                                                                               p. B-48

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
4.6 Management review
Purpose of ISO Clause (in ISO's Words):
To ensure the EMSs continuing suitability, adequacy and effectiveness.
To ensure that the necessary information is collected to allow management to carry out this evaluation.
Clarification of Purpose:
Adjusts the EMS based on changes in business conditions, what works and what doesn't, internal audit findings, etc.
Also is usually the mechanism for focusing management attention on environmental performance metrics and
progress on environmental programs.
Methods Specified by the ISO Clause:
Organization's top management shall, at intervals that it determines, review the EMS to ensure the EMSs continuing
suitability, adequacy and effectiveness.
The management review shall ensure that the necessary information is collected to allow management to carry out
this evaluation.
The review shall be documented.
The review shall address the possible need for changes to policy, objectives and other elements of the EMS, in light
of EMS audit results, changing circumstances and the commitment to continual improvement.
This Column to be Filled in by Facility | This Column for Verifier Notes
ELEMENTS: List elements of your EMS that achieve the same purpose as this ISO clause. Reference
documentation.


IMPLEMENTATION: Describe the methods that are implemented to achieve the purpose of this clause.

Assessment Codes: C = Comparable or In Conformance; S = Sufficiently
Comparable (Minor non-conformances may exist); N = Not Comparable or Not
In Conformance

Verifier Assessment Code:
January 14, 2000
p. B-49

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     OREGON GREEN PERMITS PROGRAM GUIDE - ATTACHMENTB: VERIFICATION WORKSHEETS FOR AN ISO-COMPARABLE EMS
                                 4.6 Management review
                                    VERIFICATION GUIDANCE
     GEMS PERMIT EMS GUIDELINES
     ALL GEMS PERMITS: The following elements should be present for both GEMS Achiever and GEMS
     Leader Permit facilities:
     n A documented management review process that involved top management.
     n Designated intervals for management review.
     D Documentation of reviews that have occurred.
     D Evidence that changes  to policy, objectives and other EMS elements were addressed in light of audit
        results and/or changing circumstances.

     PURPOSE

     Adjusts the EMS based on changes in business conditions, what works and what doesn't, internal audit
     findings, etc. Also is usually the mechanism for focusing management attention on environmental
     performance metrics and progress on environmental programs.

     IMPACT OF ABSENCE
     •  An EMS that is disconnected from senior management and from the realities of the business.
     •  Lack of accountability for achieving goals and completing corrective actions.
January 14, 2000                                                                            p. B-50

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                            Draft
       SUMMARY SHEET / ACTION WORK SHEET
                for a CEMP-Comparable EMS
(* List objective evidence or "crosswalk" with ISO and use verification guidance/worksheets in the EMS Guide.)
CEMP Principle
1 Management Commitment
1.1 Obtain Management Support
1.1.1 Policy Development
1.1.2 System Integration
1.2 Env. Stewardship and
Sustainable Development
2 Compliance Assurance and
Pollution Prevention
2.2 Emergency Preparedness
ETC.

2.3 Pollution Prevention and
Assessment Level
(1-5) or
In Place / Revision / Gap
Needed
/ /









Objective
Evidence*










Objective Evidence Needed










Action Owner/
Phone #










Date
Revised











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Resource Conservation



ETC.

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               Draft
SUMMARY SHEET / ACTION WORK SHEET
       for an ISO-Comparable EMS
ISO Element
4.2 Environmental Policy
4.3.1 Environmental Aspects
4.3.2 Legal and other requirements
4.3.3 Objectives and Targets
ETC.
Assessment Code
C/S/Nor
In Place / Revision / Gap
Needed
/ /




Objective Evidence
Needed





Action Owner/
Phone #





Date
Revised






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