Office of Inspector General
    Report of Audit
   Report of Audit on Region 3's
Billing of Superfund Oversight Costs
         E5FFL7-03-0008-7100292

          SEPTEMBER 22, 1997

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                                 Mid-Atlantic Division
                                   Philadelphia, PA


Inspector General Division
 Conducting the Audit:

Region Covered:                  Region 3

Program Offices Involved:          Office of Policy and Management

                                 Hazardous Waste Management Division

                                 Office of Regional Counsel

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                    UNITED STATES ENVIRONMENTAL PROTECTION AGENCY
                           OFFICE OF THE INSPECTOR GENERAL
          '•£                   MID-ATLANTIC DIVISION
_ xx_--.  1                    841 Chestnut Building
°, \Ll|6i   ^               Philadelphia, Pennsylvania 19107-4431
          °                       (215)566-5800
                                 September 22, 1997
   MEMORANDUM

   SUBJECT:  Report of Audit on Region 3's
               Billing of Superfund Oversight Costs
               Audit Report E5FFL7-03-0008-7100292
   FROM:     Carl A. Jannetti
               Divisional Inspector General for Audit (3AIOO)

   TO:        W. Michael McCabe
               Regional Administrator (3RAOO)
   Attached is our final audit report on EPA Region 3's Billing of Superfund Oversight
   Costs. The overall objectives of this audit were to: (a) review what oversight costs
   were being eliminated prior to billing; and, (b) determine why the Region sometimes
   took extraordinary amounts of time to bill the oversight costs to the parties
   responsible for cleaning up sites.

   This audit report contains findings that describe problems the Office of Inspector
   General (OIG) has identified and corrective actions the OIG recommends. This audit
   report represents the opinion of the OIG.  Final determinations on matters in the
   audit report will be made by EPA managers in accordance with established EPA audit
   resolution procedures. Accordingly, the findings contained in this audit report do not
   necessarily represent the final EPA position, and are not binding upon EPA in any
   enforcement proceeding brought by EPA or the Department of Justice.

   ACTION REQUIRED

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In accordance with EPA Order 2750, you as the action official are required to provide
this office a written response to the audit report within 90 days.  Your response
should address all recommendations, and include milestones dates for corrective
actions planned, but not completed.

We have no objection to the release of this report to the public.  Should you have
any questions about this report, please contact Michael Wall or Anne Bavuso at 215-
566-5800.

Attachment

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                        EXECUTIVE SUMMARY
PURPOSE
BACKGROUND
RESULTSIN
BRIEF
We performed an audit on Region 3's billing of Superfund
oversight costs. The purpose of this audit was to: (a) review
what oversight costs were being eliminated prior to billing;
and, (b) determine why the Region sometimes took
extraordinary amounts of time to bill the oversight costs to the
parties responsible for cleaning up the sites.
The Comprehensive Environmental Response, Compensation,
and Liability Act (CERCLA) authorizes EPA to recover its
costs from responsible parties in order to help replenish the
Superfund Trust Fund.  The law, as amended by the
Superfund Amendments and Reauthorization Act of 1986,
stipulates that EPA may help fund state government efforts to
remediate hazardous waste sites.  Both EPA and the states are
to comply with the cost documentation requirements found in
the Code of Federal Regulations to ensure that the maximum
amount of cost is recovered.

Oversight costs are costs incurred by EPA or a state while
monitoring cleanup work being performed by responsible
parties at "Enforcement-lead" Superfund sites.  Such costs can
include charges for personnel (salary,  indirect costs, and travel)
as well as charges by contractors.  EPA recovers these costs
through the use of enforcement documents, i.e., either a
Consent Decree (CD) or an Administrative Order on Consent
(AOC). An AOC is  a legally-binding agreement between EPA
and the responsible parties; a CD is a similar document, except
that it is filed in court for a judge's approval.
Region 3 sometimes took extraordinary amounts of time to bill
responsible parties for oversight costs. In several instances
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                    these delays amounted to years, even though the bills were to
                    have been sent on an annual basis. In one instance, the bill
                    presented to the responsible party represented charges
                    generated over an eight-year period. According to regional
                    personnel, these delays occurred because oversight billings
                    were considered a low priority, and because of a reluctance by
                    regional Superfund program personnel to relinquish control of
                    the billings to regional financial personnel. As a result,
                    reimbursement to the Superfund Trust Fund was delayed, and
                    the responsible parties were afforded an opportunity to
                    challenge the charges, which in turn caused more delays.

                    The Region also experienced a problem in billing State of
                    Maryland oversight costs, which are paid by EPA through
                    State Cooperative Agreements.  Under one such agreement the
                    State billed EPA $149,000 for a site in our review. However,
                    these oversight costs could not be billed to the responsible
                    party, because the State had destroyed employee time sheets
                    needed to support them.

                    In addition, the Region needs to amend its procedures for
                    distributing AOC's, because personnel responsible for tracking
                    them did not always know how many there actually were.
RECOMMENDATIONS We recOmmend that the Region 3 Administrator ensure that
                    oversight costs are billed in accordance with the enforcement
                    agreements signed with the responsible parties. We also
                    recommend that the Region 3 Administrator: (a) determine if
                    Maryland's Department of the Environment lacks time sheets
                    to support oversight charges at Superfund sites covered by
                    other cooperative agreements; and, (b) initiate sanctions if the
                    State does not adhere to required record-keeping criteria.

AGENCY           We issued a draft report on July 8, 1997.  We received a
COMMENTS AND response from Region 3  on August 25, 1997. We reviewed the
OIG                response, held an exit conference with regional personnel on
EVALUATION      September 10, 1997, and made changes to our report as
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warranted.  However, we did not materially change our
position.  The response can be found in its entirety in
Appendix A .  Due to the length of the response, we addressed
the Region's comments on our findings and recommendations
at the end of each report Chapter.
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                     TABLE OF CONTENTS
EXECUTIVE SUMMARY  	  i

CHAPTER 1	1
     INTRODUCTION	1
          Purpose  	1
          Background  	1
          Scope and Methodology	2
          Prior Audit Coverage  	4

CHAPTER 2	5
     DELAYED OVERSIGHT BILLINGS	5
          Fiscal Year 1996 Delays	5
          Site A	6
          Site B	7
          Site C	7
          Site D	8
          Sites Lacking Bills 	9
          Region 3 Took Steps to Mitigate the Problem	9
     CONCLUSION 	10
     RECOMMENDATIONS	10
     REGION 3 RESPONSE	11
     DIG EVALUATION	11

CHAPTER 3	13
     STATE COSTS NOT RECOVERABLE	13
          Regional Awareness of the Condition	14
          Sanctions Available to Region 3	14
     CONCLUSION 	15
     RECOMMENDATIONS	15
     REGION 3 RESPONSE	16
     DIG EVALUATION	16

CHAPTER 4	17
     AMENDING THE AOC DISTRIBUTION PROCESS 	17

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     RECOMMENDATION	18
     REGION 3 RESPONSE	18
     DIG EVALUATION	18

CHAPTER 5	19
     OTHER MATTERS	19
     RECOMMENDATIONS	20
     REGION 3 RESPONSE	20
     EVALUATION	20

APPENDIX A 	21
     Region 3 Response to Draft Audit Report E5FFL7-03-0008  	21

APPENDIX B - DISTRIBUTION 	33
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                                CHAPTER 1
                             INTRODUCTION
Purpose
We performed an audit of Region 3's billing of Superfund
oversight costs. The purpose of this audit was to:
(a) review what oversight costs were being eliminated prior to
billing; and, (b) determine why the Region sometimes took
extraordinary amounts of time to bill the oversight costs to
the parties responsible for cleaning up the sites.
Background
                                                    Superfund legislation
                                                    enables the Agency to
                                                           recover
                                                       oversight costs
Oversight costs are costs
incurred by EPA while
monitoring cleanup work
being performed by
responsible parties at
" Enforcement-lead"
Superfund sites.  Such
costs can include charges for EPA personnel (salary, indirect
costs, and travel), as well as charges by EPA contractors or
state employees. The legislation authorizing Superfund
enables the Agency to recover oversight costs from the
responsible parties. Such recoveries are to be accomplished by
use of enforcement documents, i.e., either a Consent Decree
(CD)  or an Administrative Order on Consent (AOC).  An
AOC is a legally-binding agreement between EPA and the
responsible parties; a CD is a similar document, except that it
is filed in court for a judge's approval.

In Region 3, oversight costs are to be billed on either an
annual or on a non-annual basis, as stipulated by the site-
specific enforcement document.  In the case of the "annuals,"
the Region is required to start assembling a bill on the yearly
anniversary of the signing of the agreement. In the case of the
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                      "non-annuals," the bill is to be generated either periodically,
                      or upon completion of the work stipulated in the agreement.
                      The billing process, which is time-consuming and laborious,
                      generally involves several steps. First, the Office of Superfund
                      Programs authorizes the Office of the Regional Comptroller to
                      initiate a bill.  After reviewing the accounting system to verify
                      the financial accuracy of the costs, the Comptroller submits a
                      proposed cost package back to Superfund. There the package
                      is verified to ensure that the costs agree with the oversight
                      work actually  performed. The package is then forwarded to
                      the Office of Regional Counsel  (ORC) for confirmation that
                      the proposed costs are legally billable under the enforcement
                      document.  Finally, after all three offices have agreed on its
                      content, the bill is presented to the responsible party for
                      payment.

                      In a July 31, 1996 memorandum,  EPA Headquarters
                      explained that the Administrator wished to reduce EPA
                      oversight activities at sites where quality work was being
                      performed by  the responsible parties. The memorandum
                      suggested that the Regions  "foster an improved relationship,
                      or recognize existing relationships, with cooperative parties,"
                      and stipulated that the Regions should: (1) evaluate all the
                      responsible  party sites to identify where oversight could be
                      reduced; and,  (2) at the time of annual billing, provide the
                      responsible  parties with an estimate of the oversight costs for
                      the next year.
Scope and           The initial focus of our review originated from an earlier audit,
Methodology        during which the auditors questioned the Region's generosity
                     in eliminating oversight costs on bills to responsible parties.
                     Although during our survey we noted instances where some
                     EPA costs were eliminated, the amounts were either not
                     material or the rationale provided for dropping the costs was
                     reasonable.  We did note, however, that Region 3 had
                     difficulty in obtaining documentation to support oversight
                     costs incurred by the State of Maryland.  Moreover, the
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Region also had a problem in regard to the timeliness of its
billing of responsible parties for annual Superfund oversight
costs. This issue was repeatedly cited in annual reports on
internal controls submitted to the Regional Administrator by
the Office of the Comptroller, the Hazardous Waste
Management Division, and the Office of Regional Counsel for
Fiscal Years 1994 through 1996.  These reports were prepared
in compliance with the Federal Managers' Financial Integrity
Act.

We performed this audit according to the Government Auditing
Standards (1994 Revision) issued by the Comptroller General
of the United States as they apply to economy and efficiency
program audits.  Our review included tests of documents and
other auditing procedures we considered necessary.

To accomplish our objectives we interviewed Region 3
personnel within the Office of Superfund Programs, the  Office
of the Regional Comptroller, and the Office  of Regional
Counsel. These individuals included branch chiefs,  finance
cost recovery specialists, program cost recovery specialists,
remedial project managers, and attorneys. We reviewed the
individual enforcement documents  (AOC's and CD's),
Superfund oversight inventory reports, CERCLA enforcement
document distribution procedures, Superfund cost recovery
procedures, oversight billing reports, billing status reports,
three Maryland Cooperative Agreements, EPA contractor
reports on State reviews, Memoranda of Understanding
documents, cost summary packages, individual site files, and
15 of the 76 enforcement dockets for sites with annual billing
provisions during fiscal year 1996.

We reviewed the internal controls regarding the elimination of
oversight costs from bills, and we found that the Region was
unable to bill costs incurred by one State agency. We
reviewed the internal controls involving how bills were
authorized and assembled, and we recommended that action
be taken to formalize the  process.  We reviewed the internal
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                     controls involving how enforcement documents were tracked,
                     and we recommended amending the process. We did not
                     review the internal controls associated with the input of
                     information into the Region's Integrated Financial
                     Management System or any other automated recorded
                     system.

                     Our survey began on October 7, 1996 and ended on
                     December 9, 1996.  As a result of the survey, we initiated an
                     in-depth review on December 10, 1996. We completed
                     fieldwork for the audit on June 18, 1997, and issued a draft
                     report on July 8, 1997. Region 3 provided a response on
                     August 25, 1997, and we held an exit conference with regional
                     personnel on September 10, 1997.  Due to the length of the
                     response we addressed the Region's comments  at the end of
                     each report Chapter. The response in its entirety can be
                     found Appendix A.
Prior Audit          Past EPA Office of the Inspector General audit reports have
Coverage            identified concerns with Agency delays in billing responsible
                     parties. These include:

                           Audit Report E9HHF2-11-0031, issued on September
                           30, 1992, which discussed one site in Region 6 where
                           the Agency delayed billing a responsible party for $ 1.1
                           million.

                           Audit Report E1SFG4-11-5015, issued on July 29,
                           1994, which found that Regions 3 and 6 were generally
                           billing oversight costs one month to two years late.

                           Audit Report E1SFB5-11-0008, issued on November
                           29, 1995, which discussed: (a) one site in Region 8
                           where the responsible party used a three-year delay in
                           billing to negotiate a reduction in the bill; and  (b) one
                           site in Region 3 where there was a two-year billing
                           delay.
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                                CHAPTER 2
                   DELAYED OVERSIGHT BILLINGS
Fiscal Year 1996
Delays
                         In several instances
                         delays amounted to
                               years
                            Region 3 sometimes took
                            extraordinary amounts of time
                            to bill responsible parties for
                            oversight costs. In several
                            instances these delays
amounted to years, even though the bills were to have been
sent on an annual basis.  In one instance, the bill presented to
the responsible party represented charges generated over an
eight-year period. According to regional personnel, these
delays occurred because oversight billings were considered a
low priority, and because of a reluctance by Superfund
program personnel to relinquish control of the billings to
financial personnel.  As a result, reimbursement to the
Superfund Trust Fund which paid the costs was delayed. The
billing delays also afforded the responsible parties an
opportunity to challenge the charges, which in turn caused
more  delays.

In 1996, the regional components responsible for oversight
billings took informal measures to accelerate the process, and
the statistics for fiscal year 1996 and the first quarter of fiscal
year 1997 indicate that the number of annual bills generated
has increased.  We believe  that Region 3 should formalize the
procedures by  which future oversight bills will be processed.

According to the Region's records, there were 76 enforcement
dockets for sites with annual billing provisions during fiscal
year 1996.  Of this amount, 43 dockets were billed; 33 were
not (Note: there  can be logical reasons why a docket is not
billed, e.g., there are no costs). We reviewed  15 of the 76
dockets and found:
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                     •     8 instances where the bills were delayed, in one case for
                           seven years.

                     •     3 instances where the responsible parties complained
                           that the billing delays adversely affected their ability to
                           verify the accuracy of what was being billed.

                     •     4 instances where the responsible parties requested
                           documents to support earlier bills, and it took the
                           Region between eight months and seven years to
                           provide the documents.

                     •     4 instances where no bills had ever been sent even
                           though costs were incurred as far back as 1988.

                     In an effort to determine the causes of the delays, we reviewed
                     the files of 5 of the  15 dockets in more detail. Four  of the five
                     files are addressed below; the fifth file is addressed in Chapter
                     3 of this report.
Site A               According to ORC and
                     Superfund program personnel,
                     this billing was delayed because
                     it was not a high priority.  The
                     terms of the 1988 enforcement
 Oversight Billing
Not a High Priority

                     document stipulated that the responsible party would
                     annually pay 2.25 percent of its site cleanup costs to EPA for
                     oversight. However, the Region did not send the first
                     oversight bill until May 1996, more than seven years after the
                     enforcement document became effective. This bill was for
                     $1,288,174, which represented EPA's actual oversight costs,
                     and the responsible party was informed that interest would
                     accrue at the rate of 5.85% on any amount unpaid in June
                     1996.  Asserting that it only owed $203,192, the responsible
                     party requested documents to support EPA's figures. In
                     response, in October 1996, the Region requested access to
                     audit the records supporting this assertion.  But the
                     responsible party declined because it wished to resolve the

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                     issue in a "less formal matter than an audit." As of April 30,
                     1997, the Region still awaited a detailed cost summary from
                     the responsible party. Thus, the $1,288,174 remains unpaid
                     and no interest has been assessed.
Site B               In November 1991, the Region
                     sent a $109,172 bill for the first
                     year of oversight.  In January
 Responsible Party
Criticizes the Region
                     1992 the responsible party paid
                     the bill. However, the Region did not submit another bill
                     until August 1996, when it asked for payment of $524,602 for
                     the four-year, nine-month period ended March 1996. In
                     September 1996, the responsible party requested supporting
                     documentation and asked the Region:

                           Why it did not provide the annual accounts of
                           its oversight costs as it was required to under the
                           Consent Decree. Note, in particular, that
                           paragraph XXI9F of the Consent Order requires
                           EPA to "provide the Settlor with an estimate of
                           the amount of oversight costs for the next year."
                           Furthermore, it was contemplated by paragraph
                           XXI (B) of the Consent Decree that invoices for
                           oversight costs would be submitted on an annual
                           basis.  However, despite the repeated inquiries
                           made by our project manager,  [name deleted],
                           over the course of this project, we never received
                           either an estimate or annual invoice. As a result
                           of EPA's failure  to submit the annual accounting
                           as required under the Consent Order, (and the
                           passage of five years since the first costs now
                           sought to be recovered were incurred), it has
                           clearly become more difficult to determine
                           whether the costs EPA now seeks to recover are
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                           accurate or limited to the costs recoverable under
                           the Consent Order.
Site C               The enforcement document was
                     signed in July 1987. The first
                     oversight bill was for $10,483
 Regional Attorneys
 Contribute to Delays
                     and covered to the end of
                     December 1987.  Although the responsible party agreed to
                     pay the bill, the Region was not sure whether it was paid.  In
                     August 1989, the Region billed the responsible party $56,019
                     for oversight during the twelve-month period ended December
                     1988. Two weeks later the responsible party requested
                     documents to support the bill. However, the Region did not
                     comply with this request.  According to a file memorandum,
                     "... the site passed thru a few ORC attorney assignments and
                     we never got our act together regarding dealing with the CBI
                     [Confidential Business Information] . . . ."  In February 1996,
                     a "comprehensive" bill of $819,131 was sent to the
                     responsible party for the entire eight-year period.  In April
                     1996, the responsible party questioned the Region's right to
                     recover the costs because of the lateness of the bill and
                     requested supporting documentation.
Site D               The enforcement document was
                     effective in June 1989.
                     However, the Region did not bill
                     for oversight until November
                     1995, when it requested the
Responsible Parties
 Challenge Costs

                     responsible party to pay $312,399 for a five-year period ended
                     August 1994. On December 28, 1995, the responsible party
                     requested supporting documentation asserting that:

                           Their ability to evaluate the claims for oversight
                           costs has been prejudiced by EPA's not having
                           submitted its claim as provided in the Consent
                           Order.
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Sites Lacking Bills
Region 3 Took
Steps to Mitigate
the Problem
      EPA did not submit any requests for oversight
      costs (not to mention an accounting of such
      costs) until November 21,  1995, six-and-a-half
      years after EPA's oversight activities began and
      more than a year after they ended.

      Due to the  passage of time [the responsible
      party's engineer]  . . . lacks the institutional
      memory necessary to provide effective assistance
      to the [responsible party] in evaluating EPA's
      oversight costs ....

Upon receiving the supporting documents in April 1996, the
responsible party challenged $185,525 of the $312,399 billed.
The challenged amount represented indirect costs incurred by
EPA's contractor,  which were billed to the Agency as a direct
charge.  However, the responsible party asserted that it did
not have to pay for the contractor's indirect costs, because the
enforcement document stated that oversight charges would
not include indirect costs.  As a result, EPA settled for only
$19,472 of the $185,525 incurred.

There were four enforcement documents, going back as far as
1987, under which no bills were sent.  According to regional
personnel, three of these documents had no bills because
billing for oversight was considered a low priority. Moreover,
because the responsible party that was liable under two of the
documents has since filed for bankruptcy,  any collection of
costs is further jeopardized. The fourth document was
superseded and should have been deleted from the Region's
list nine years ago.

There are three major Region 3 components in the oversight
billing process. The Office of Regional Counsel (ORC) sends
the enforcement document to the Office of the Comptroller
and to the Office of Superfund Programs.  The Office of the
Comptroller: (a) records costs;  (b) verifies  costs to supporting
documents, such as time sheets and travel claims; and, (c)
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                     establishes the accounts receivable. The Office of Superfund
                     Programs also verifies the charges by ensuring that they
                     accurately reflect which EPA employees and contractors
                     "oversaw" the responsible party's work on the site.  The Office
                     of Regional Counsel verifies that the costs being billed are
                     billable under the terms of the enforcement document. After
                     these actions, the three offices meet to finalize the bill before
                     it is sent to the responsible  party for payment. However,
                     there was no formal stipulation as to how long this entire
                     process is to take, which may, in part,  explain why it
                     sometimes took years.

                     As seen in several of the examples, the process apparently
                     worked with several of the earlier enforcement documents; at
                     the end of the first year the Region billed the  oversight
                     charges and the responsible parties paid the bills. However,
                     according to regional Superfund personnel, in 1990, priorities
                     shifted from collecting costs on existing documents to
                     negotiating entirely new agreements.  Also, the Office of the
                     Comptroller was unable to even initiate the billing process
                     until authorized by the Office of Superfund Programs, which
                     was hesitant to do so because it questioned whether financial
                     personnel had sufficient knowledge of the site histories.
                     However, in 1996, in an effort to address the  backlog of
                     unbilled oversight costs, the Office of Superfund Programs
                     informally gave the Office of the Comptroller  carte blanche
                     authorization to initiate 1995 bills.
CONCLUSION      Region 3 knowingly allowed oversight billings to become
                     backlogged, despite the fact that it had executed legal
                     documents with the responsible parties.  As a result,
                     Superfund Trust Fund reimbursements were delayed for years.
                     Also, had the Region abided by the agreements it signed it
                     might have remedied problems earlier. For example, had the
                     Region billed for "SITE D" oversight when initially due,
                     instead of waiting five years, it might have resolved the  issue

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RECOMMENDATIONS
                     of "indirect costs" and saved a large portion of the $166,053
                     ($185,525-$19,472) it failed to recoup from the responsible
                     party. Annual billings might also influence the responsible
                     parties to make payments without argument,  or, at the very
                     least make it easier for EPA to provide supporting documents
                     and settle any complaints in a timely fashion.  Finally,
                     although the Region has taken informal measures to reduce
                     the oversight billing backlog, we believe that even more can be
                     done.
                     We recommend that the Region 3 Administrator:

                     1)    Ensure that oversight costs are billed in
                           accordance with the enforcement agreements
                           signed by the Region, e.g., on their anniversary
                           date.

                     2)    Formalize the procedures by which future
                           oversight bills will  be processed by the three
                           offices involved, and specify within these
                           procedures exactly how long it should take these
                           offices to initiate, assemble, and issue an
                           oversight bill.
REGION 3 RESPONSE:

      RECOMMENDATION 1

      Since 1995, the Region has improved the process of expediting oversight
billings, inclusive of (1) the Office of the Comptroller to initiate anniversary bills and
(2) development and enhanced management of the Superfund Oversight Billing
Tracking System.  Thus, the Region is reasonably assured that oversight costs are
billed in accordance with the Region's signed enforcement agreements.
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      RECOMMENDATION 2

      The Region monitors and evaluates oversight billing performance based on a
Headquarters' criteria which measures oversight billings reliably prepared within 120
calender days of the anniversary date, or within the time frame specified in the
current decree or administrative order of consent, or as directed by the program
office.

OIG EVALUATION:

      RECOMMENDATION 1

      We recognized the fact that the Region had taken action to reduce its
oversight billing backlog. However, in light of the years of delays that occurred in the
past, we believe that regional management should ensure that future bills are sent in
accordance with the agreements signed by the Region.

      RECOMMENDATION 2

      In our draft report we had recommended that the Region establish a formal
criterion as to how long it should take to assemble an oversight bill, and to include
this criterion as a means by which to measure performance. In response to the draft,
the Region explained that it already had such a criterion, namely a 120  day time
frame provided by EPA Headquarters. However, during the audit we were  informed
that the Headquarters  120  day time frame was not an evaluation criterion, but rather
a tool to gather data to support the Agency's financial statement.  We were also
informed that the 120  day  time frame only applied to "Finance;" it did not include
the delays caused by the "Program."  Thus, we now recommend that the Region
formalize its billing procedures  and include the "Program" within these  procedures.
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              CHAPTER 3

STATE COSTS NOT RECOVERABLE
                              Region 3 experienced problems
      State Costs Not Billed  "
I  billing a responsible party for
      to Responsible Party  I       r,, ,       ,,c.  .   f
      	r     	}  r  oversight, because the State or
                              Maryland destroyed employee
    time sheets. As explained in Chapter 2, we reviewed the files
    of five sites in detail in order to learn why billing delays
    occurred. Although in all five cases the delays were
    attributable to internal regional issues, there was an additional
    condition regarding the fifth site, whose cleanup was being
    overseen by the State of Maryland's Department of the
    Environment.

    Under the terms of a Multi-Site Cooperative Agreement, the
    State would assist EPA in overseeing responsible party
    cleanups. The State oversight costs would be paid for by EPA,
    which in turn  would include these costs in annual bills to the
    responsible parties.  However, in the case we reviewed the
    Region was unable to bill $149,000, because the State had
    destroyed the  time sheets needed to verify the costs. The
    Region only learned of this problem in 1995. However, if
    Region 3 had billed the responsible party in accordance with
    the enforcement document, it would have learned of the
    situation years earlier and been able to take corrective action.
    We believe that the Region should now avail itself of the
    sanctions available in accordance with the terms of the
    cooperative agreement with the State.

    The enforcement document for this fifth site was signed in
    April 1988. The Region billed the responsible party for two
    years of oversight in December 1990 and received payment in
    August 1991.  The Region did not send another bill for


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                     oversight until December 1996, when it requested the
                     responsible party to pay $299,000 for a six-year period ended
                     October 1995. However, excluded from this bill was an
                     additional $149,000 that had been paid by EPA to the State.
                     According to regional personnel, they could not bill these
                     costs to the responsible party because the State of Maryland
                     was unable to provide documentation to support the costs.
                     Consequent to our questioning this exclusion in 1997,
                     regional personnel informed us that they had "revisited"  the
                     issue, learned of the existence of some backup records, and
                     hoped to bill a portion of the costs sometime in the future.

Regional Awareness  In December  1994, a Region 3 contractor conducted a "Cost
of the Condition     Recovery Review" of the Maryland Department of the
                     Environment.  On March 8,  1995, the contractor reported two
                     deficiencies. First,  the State  was destroying cost records
                     rather than keeping them for the minimum requirement  of 10
                     years. Second, the State did not have a clear audit trail of
                     costs by site, operable unit, or by activity.  As a result of these
                     deficiencies, the contractor concluded that it would be
                     difficult for the State to provide documentation to support
                     the amounts it had charged EPA for oversight. Moreover,
                     these deficiencies were also noted in the 1996 Hazardous
                     Waste Management Division Assurance Letter to the Regional
                     Administrator, submitted in accordance with the Federal
                     Managers' Financial Integrity Act.

                     In June 1996, EPA's contractor conducted a follow-up on the
                     March 1995 "Cost Recovery Review." The contractor found
                     that although Maryland had  made good progress toward
                     retaining time sheets, it still did not segregate costs among
                     operable units. Moreover, we have since learned that EPA has
                     other cooperative agreements with Maryland where the State
                     is assisting in managing responsible party sites.  Thus, the
                     deficiencies noted above will impact on the recovery of
                     oversight costs on these sites as well.
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Sanctions Available  According to the cooperative agreement we reviewed, the
to Region 3          State was subject to the general administrative requirements
                     found in the Code of Federal Regulations (CFR), specifically
                     40 CFR Part 30. As explained in the "Cost Recovery Review,"
                     the State was also subject to 40 CFR Part 35, Subpart O
                     under which the State was required to: (a) retain all financial
                     records for 10 years unless otherwise directed by the EPA;
                     and, (b) obtain written approval before destroying any
                     records.  Under 40 CFR Part 35.6270 the State was required
                     to maintain a record keeping system that: (a) enables site
                     specific costs to be tracked by site, activity, and operable unit;
                     and, (b) provides sufficient documentation for cost recovery
                     purposes. Under 40 CFR Part 30, if the State does not
                     comply with all of the terms and conditions of the assistance
                     agreement, EPA may:  (a) withhold payment; or, (b)  withhold
                     or terminate the assistance agreement for cause.  Finally,
                     according to the  Cooperative Agreement:

                           Failure on the part of the recipient to comply
                           with the conditions may cause the unobligated
                           portion of the Letter of Credit to be revoked and
                           the payment method changed to a reimbursable
                           basis.
CONCLUSION      Generally, when responsible parties receive a bill for oversight,
                     they request Region 3 to supply documentation to justify the
                     amount being billed. On some sites, State agencies assist EPA
                     in providing oversight under cooperative agreements. In
                     regard to the site in our review, the Region delayed billing the
                     responsible party for a period of six years.  In 1995,  an EPA
                     contractor reported that Maryland's Department of the
                     Environment had destroyed employee time sheets and did not
                     properly track costs.  Thus, in 1996, the Region was unable to
                     bill the responsible party for the $149,000 it had already paid
                     to the State.  Although a follow-up review indicates the State
                     has initiated corrective measures, we believe that Region 3
                     should determine how much it has paid the State for non-

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                     recoverable costs at other sites under other cooperative
                     agreements with Maryland.
RECOMMENDATIONS  We recommend that the Region 3 Administrator:

                     1)     Determine if Maryland's Department of the
                           Environment  lacks time sheets to support oversight
                           charges at Superfund sites covered by other
                           cooperative agreements.  By doing so now, the Region
                           might be able to find backup records such as those that
                           were found for the site discussed in our finding.
                     2)     Initiate sanctions against the State of Maryland's
                           Department of the Environment if it does not adhere to
                           the record-keeping and retention criteria stipulated by
                           the Code of Federal Regulations.
REGION 3 RESPONSE:

      RECOMMENDATION 1

      Working with EPA's finance staff, the Maryland Department of the
Environment (MDE) has submitted a corrective action plan to reconcile differences
between the EPA draws and the reported EPA grant expenditures. The State has also
purchased an electronic imaging and filing system to scan and file current and prior
Superfund cooperative agreement documents. Finally, the Region has scheduled a
follow-up review of the MDE financial management and record-keeping practices in
the first quarter of Fiscal Year 1998.

      RECOMMENDATION 2

      The Maryland Department of the Environment has made significant progress
to correct previous deficiencies.  However, the Region will take appropriate action if

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a future 1998 review discloses record-keeping and financial management deficiencies
in the cooperative agreements.

OIG EVALUATION:

      RECOMMENDATION 1

      In our draft report, we explained that Region 3 experienced problems billing a
responsible party for one site, because the State of Maryland had destroyed employee
time sheets. We recommended that the Region determine the effect of the State's
record-keeping deficiencies for the other Superfund sites covered by other cooperative
agreements with Maryland. The Region's response indicated that the State had
initiated corrective action in general. However, we still believe that the Region
should determine how much  the destruction of time sheets affected the other sites
and whether backup records exist.

      RECOMMENDATION 2

      The Region's action should achieve the intent of this recommendation. No
further action is required.
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                      CHAPTER 4

AMENDING THE AOC DISTRIBUTION PROCESS
            Region 3 needs to establish a bona fide distribution process
            for its Administrative Orders on Consent (AOCs).  During our
            review, we noted that the personnel responsible for tracking
            AOCs did not always know how many orders there actually
            were.  Specifically, these individuals were unaware of the
            existence of five AOCs for one site. Although four of these
            orders were effective as of July 1993, they were not added to
            the regional tracking system until November 1996, more than
            three years later. According to regional personnel, the four
            orders were "recently located." However, we also found a fifth
            order for the same site about which the Region had been still
            unaware. Effective May 1995, this AOC was only added to
            the tracking system in December 1996, when we brought it to
            the Region's attention. These lapses occurred because,
            although the AOC distribution process designates to whom
            the document should be distributed, it does not designate
            precisely who should actually distribute the document. As a
            result, the Region was tardy in billing the responsible parties
            for oversight costs of $223,000.  During our review, the
            Region billed $132,718 under the four orders and collected
            $ 122,606 within two months of the billings. A bill for
            $90,277 is currently in preparation on the fifth order.

            The Office of Regional Counsel issued the CERCLA
            Administrative and Unilateral Order Procedures, which provides
            that AOCs are to be distributed to the Office of the
            Comptroller and the Office of Superfund Programs. However,
            this document does not stipulate who should distribute the
            orders. According to the ORC Docket Clerk, the orders are to
            be distributed by either the site Remedial Project Manager, or
            by the Attorney who negotiated the order.  However, there is


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                     nothing in writing to require such distribution. Apparently, in
                     the five instances noted above, no one forwarded the orders.
                     Thus the responsible parties were not billed until years after
                     they should have been.
RECOMMENDATION   We recommend that the Region 3 Administrator have the
                     AOC distribution process amended to require that a specific
                     individual, e.g., the ORC Docket Clerk, be tasked to send a
                     copy of each AOC to the Office of the Comptroller and as well
                     as to the Office of Superfund Programs.

REGION 3 RESPONSE

      The Region is in the process of issuing procedures which will clarify the office
responsible for distribution of all copies of CERCLA orders. In addition, ORC has
recently begun providing a list of issued CERCLA administrative orders to Finance.

OIG EVALUATION

      During the exit conference we clarified that the Region intends to assign this
responsibility to a specific individual. We ask that a copy of the procedures be
provided to our office.
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           CHAPTER 5

       OTHER MATTERS
On October 2, 1995, the Administrator announced several
new Superfund reforms including an initiative to encourage
and reward cooperative parties by reducing EPA oversight
activities.  In a July 31, 1996 memorandum, EPA
Headquarters provided examples of oversight monitoring
activities that should be considered for reduction depending
upon site circumstances. These  examples included items such
as reducing the number of field visits to observe routine
activities or taking fewer split samples at the site.  The
memorandum also:

•     Referred to a list of 100 sites with cooperative and
      capable parties, where the Regions had already reduced
      oversight or had plans to reduce oversight.

•     Explained that EPA's overall goal is for a nationwide
      25% reduction in oversight costs over the next year at
      these 100 sites.

•     Stipulated that effective immediately, the Regions
      should evaluate all sites to identify where oversight
      could be reduced without reducing protection.

•     Required that responsible parties receive an estimate of
      oversight costs for the next year, at the time of annual
      billing.

At the time of our review, almost 20 months after the
Administrator's announcement,  the Region had yet to
determine at which sites it would attempt to reduce oversight,
or to provide any responsible parties with an estimate of


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                     future oversight costs. In conversations we were informed by
                     regional personnel that the Region is still working to refine its
                     list of sites and hoped to have it completed by the end of June
                     1997.
RECOMMENDATIONS  We recommend that the Region 3 Administrator ensure that
                     the list of sites designated for reduced oversight is finalized.
REGION 3 RESPONSE

      The Office of Superfund has developed a working list of sites where the
responsible parties meet the "technically competent" and "cooperative" criteria in the
current Reduced Oversight policy. Region 3 is working with other regions and
Headquarters to modify the guidance implementing the Administrator's 1995
Reduced Oversight Reform. One area under consideration is the provision of
oversight cost estimates. In the meantime, the Region plans to meet periodically with
potentially responsible parties to solicit their input on the Region's oversight plans.

OIG EVALUATION

      We request that a copy of the final list of the sites designated for reduced
oversight be provided to our office. In our draft report, we had recommended that
the Region annually provide responsible parties with oversight cost estimates, in
accordance with the July 31, 1996, Headquarters memorandum.  Based on the
Region's response and arguments presented at the exit conference, we concurred that
this issue merited further consideration by the  Agency.
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                     APPENDIX A

  Region 3 Response to Draft Audit Report E5FFL7-03-0008
            With Region 3 Program Offices' and
Maryland's Department of the Environment Comments Attached
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                     APPENDIX  B  DISTRIBUTION

HEADQUARTERS

   Director, Financial Management Division (2733F)
   Agency Audit Followup Coordinator (3304)
   Agency Audit Followup Official (3101)

REGIONAL OFFICE

   Regional Administrator (3RAOO)
   Director, Office of Policy and Management (3PMOO)
   Director, Hazardous Waste Management Division (3HWOO)
   Regional Counsel, Office  of Regional Counsel (3RCOO)
   Chief, Grants & Audit Management Branch (3PM70)

OFFICE OF INSPECTOR GENERAL

   Headquarters Office (2421)
   Divisional Offices
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