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Service and Product Provider
Success Story
Service & Product Provider Partner
ABM Industries
5300 S. Eastern Ave, Los Angeles, California 90040
Business: Facility and Engineering Service
John H. Harvey, Regional Manager
Phone:714-292-5224
Email: iohn.harvey@abm.com
Customer
USAA Real Estate Company
2201 Dupont Drive, Suite 360, Irvine, California 92612
Business: Commercial Real Estate
Brenna Walraven, Managing Dir. Natl. Prop. Mgmt.
Phone: 949-442-7700/Fax: 949-261-0926
Email: brenna.walraven@usrealco.com
ABM Engineering implements energy management performance metrics to improve USAA
Real Estate Company's overall Energy Performance Rating.
Project Scope
ABM Engineering partnered with USAA Real Estate Company to improve USAA's operational practices
throughout their commercial portfolio, including its FBI Chicago office building. Performance metrics and goals
were developed and implemented to promote continuous improvement in operating efficiency, resulting in
significant energy and financial savings.
Project Summary
The performance metrics implemented across the USAA commercial portfolio include the measurement and
tracking of electricity, gas, and water data, through the use of the ENERGY STAR Portfolio Manager tool. Goals
included completion rates for critical and non-critical preventative maintenance tasks and service requests.
Success metrics from the FBI Chicago office building include the following:
• Energy Savings
The FBI took occupancy in 2006, and within the first year ABM was able to achieve a baseline ENERGY
STAR energy performance rating of 78, enough for the building to earn the ENERGY STAR. By the end of
2007 the rating was improved to 87. This was accomplished by the entire building management staff
working as a team in locating areas for potential energy savings. In 2008 the building's ENERGY STAR
rating improved to a 95 - representing a 20% improvement in efficiency since the beginning of 2007.
• Investment
The investment cost in 2008 totaled approximately $328,000 in energy efficiency retrofits.
• Financial Return
The FBI Chicago office building is saving $90,000 annually in energy costs. Programs established to
shutdown the boiler system and adjust the air handling units and relief fans after hours when outside air is
above 50 degrees results in an estimated savings of $44,640 annually alone. Additional energy-saving
measures implemented include updating the fluorescent lighting, the installation of a sub metering pilot
program, and the procurement of gas from an independent source versus a local utility.
• Other Benefits
Other environmental improvements at the FBI building include water conservation measures and expansion
of the recycling program to include construction materials. These programs are reducing annual water use
by over 3 million gallons and have diverted 150,000 pounds of material that would otherwise go into landfills.
Monitoring & Verifying Energy Savings
ABM's use of the ENERGY STAR Portfolio Manager tool to measure and track performance metrics has
allowed USAA Real Estate Company to engage in a process of continuous improvement in terms of tenant and
employee comfort, energy efficiency, asset value, and positive impacts to the environment.
Distinguishing Value
USAA Real Estate Company's average ENERGY STAR rating was 82 in 2008, up from 48 in 2000. USAA's
commercial portfolio has saved more than $12 million dollars as it works toward the goal of reducing total
energy consumption 25%.
Engineering
Services
ISO 900X1 Cortilita
United States
Environmental Protection
Agency
USAA
USAA Real Estate Company
Investor Developer • Manager
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