Transport Partnership
   U.S. ENVIRONMENTAL PROTECTION AGENCY
            SmartWay®Transport Partnership:

            Driving Data Integrity in Transportation Supply Chains
I.
s


-------

-------
Transport Partnership
U.S. ENVIRONMENTAL PROTECTION AGENCY
       SmartWay®Transport Partnership:
       Driving Data Integrity in Transportation Supply Chains
Transportation and Climate Division
Office of Transportation and Air Quality
U.S. Environmental Protection Agency

-------

-------
TOC       Table  of  Contents
        Executive Summary.
.1
        SmartWay Data Flow and Integrity Check Process	7
  1.1    SmartWay provides appropriate assessment tools for each supply chain mode	7
  1.2    SmartWay Partners submit transportation data for the supply chain carbon footprint	11
  1.3    Accuracy is critical to data quality across all industries that move goods	13
        General Best Practices	17
  2.1    Physically secure transportation supply chain data	17
  2.2    Establish effective systems to ensure that data gathering, input, and SmartWay reporting processes
        are consistent, reliable, and timely	21
  2.3    Ensure accurate and reliable SmartWay data reporting	24
        Best Practices for Truck and Multi-Modal Carriers	29
  3.1    Have processes in place to ensure that freight transportation data are valid	29
  3.2    Use effective methods to ensure data  integrity	32
        Best Practices for Logistics Companies	37
  4.1    Incorporate quality control into data input processes	37
  4.2    Establish systems and practices to minimize errors in  transportation supply chain data	40
  4.3    Work closely with carriers and customers to ensure that carrier transportation supply chain data are
        accurate and consistent	41
                                                                                      Table of Contents

-------
      Best Practices for Shippers	45
5.1    Quality-check SmartWay data inputs	45
5.2    Use tools to minimize errors in transportation supply chain data	47
5.3    Work closely with carriers to ensure the validity of carrier freight transportation supply chain data	50
      Appendix: Additional Resources	55
      Appendix: List of Abbreviations	57
 SmartWay® Transport Partnership: Driving Data Integrity in Transportation Supply Chains

-------
September 2013
"On  behalf of the EPA and the  SmartWay Transport
Partnership, I  am  pleased to provide SmartWay Trans-
port  Partnership:  Driving Data  Integrity in the Supply
Chain Industry. This document is a compilation of best
practices used by SmartWay Partners to assist with
freight efficiency-related data collection, management,
and quality assurance procedures.

The best practices outlined in this document will assist
EPA  and its industry partners  in critical and efficient
supply chain data  management operations around the
world."

                      Christopher Grundler, Director
              Office of Transportation and Air Quality
               U.S. Environmental Protection Agency
                                                   Table of Contents

-------
  =
-


       L

-------
SECTION  ES     Executive Summary
    SmartWay is a voluntary collaboration between the U.S. Environmental
    Protection Agency (EPA) and the business community (e.g., truck and rail
    carriers, shippers, logistics companies1) to improve fuel efficiency and reduce
    environmental impacts from moving goods. Established by EPA in 2004,
    SmartWay is the only voluntary program working across the entire freight
    system to comprehensively address key national economic, energy, and
    environmental goals related to goods movement and freight sustainability.
    Environmental, state, and community groups rely upon SmartWay's clean air
    achievements in  protecting Americans' health and  well-being.
    The freight industry uses price and on-time signals to assess its
    performance, but has historically lacked the necessary data to track its
    progress in environmental performance. In today's increasingly competitive
    global economy, corporations need to assess their carbon and criteria
    pollutant emissions consistently across their global supply chains.
    SmartWay performs this role by transforming the environmental cost of
    goods movement into an environmental performance factor that can be

    1. Logistics companies include both third-party logistics providers (3PLs) and consultants (4PLs). Logistics
      companies charge a fee for supply chain services, including but not limited to transportation, distribution,
      warehousing, and customs clearance services. 3PLs are non-asset-based logistics companies.
                                                                Executive Summary

-------
      uniformly quantified and ranked. The environmental performance factor is
      available to carriers, logistics companies, and shippers to help them make
      informed choices.

      The environmental performance data that SmartWay generates allow the
      market to function in ways that drive environmental benefits:
       •  Carriers can cut costs, benchmark both internally and against peers to
          improve efficiency, and attract customers looking for environmentally
          preferred ways to move their goods.
       •  By identifying greener carriers or modes, shippers can make choices to
          reduce their carbon footprint and improve supply chain efficiency.
      EPA is proud of the work that registered SmartWay Partners do every day
      to reduce fuel use and emissions. These efforts are good for their bottom
      lines. Since 2004, SmartWay Partners have saved 65 million barrels of oil,
      equivalent to taking 5 million cars off the road for an entire year. SmartWay
      Partners have also demonstrated their commitment to sustainability.
      SmartWay Partners have collectively reduced carbon dioxide (C02) by 28
      million metric tons as well.
      SmartWay Serves Domestic and International Freight
      Communities
      More than 3,000 of the nation's shippers and truck carriers—including many
      Fortune 500 companies and Class 1 rail companies—have registered with
      SmartWay to continue improving their transportation supply chains. They are
      using SmartWay tools to assess, track, and reduce transportation-related
      carbon, energy use, and air emissions.
SmartWay® Transport Partnership: Driving Data Integrity in Transportation Supply Chains

-------
SmartWay's drayage program extends the benefits of cleaner, more efficient
vehicles and equipment with tools designed specifically to help protect the
health and well-being of citizens, especially in low-income communities
near ports, truck stops, and borders. SmartWay also complements EPA
regulations: SmartWay's experience in demonstrating new technologies
and test procedures to evaluate trucks and truck components also helped
to inform our nation's first-ever greenhouse gas and efficiency standards for
freight trucks.

Through SmartWay, EPA has also provided technical and policy assistance
to international agencies and foreign governments launching their own
green freight programs:
  •  SmartWay in Canada was launched through a formal U.S.-Canada
    agreement.
  •  Mexico launched Transports Limpio, modeled on SmartWay.
  •  China adopted a $17 million green freight program using SmartWay
    technology transfer and market mechanisms demonstrated via a city
    pilot that SmartWay helped to develop and support.
  •  Green Freight Europe is working to emulate the benefits of SmartWay
    in an industry-driven non-governmental structure.
  •  The United Nations Environment Programme selected a SmartWay-like
    green freight program  as a key climate initiative for developing regions
    under the Climate and Clean Air Coalition to Reduce Short-Lived
    Climate Pollutants (CCAC).2
2. CCAC supports efforts to rapidly reduce short-lived climate pollutants.These actions protect public health, food
  and energy security, and climate. For more information, visit CCAC's website: http://www.unep.org/ccac/.
                                                              Executive Summary

-------
      SmartWay Strives to Lead Industry in Transportation
      Data Integrity
      SmartWay's success depends on measuring and documenting emissions
      savings. Thus, it is critical that SmartWay Partners enter their data into the
      tools accurately and completely. Data accuracy and completeness also
      serve SmartWay Partners in turn, who can use SmartWay data outputs to
      assess the benefits of their investments in technologies and strategies to
      reduce their emissions.

      EPA and its SmartWay Partners have joined forces to develop and
      implement a  number of data quality assurance best practices to ensure
      SmartWay's data  integrity. This document presents these practices and
      strategies to  help readers in their own efforts to collect, manage, and
      assure the quality of their SmartWay-related data. The best practices
      outlined in this document can assist EPA and its partners in continuing to
      achieve our objectives, and in promoting best practices in supply chain data
      management more broadly. The latter is an important goal since  supply
      chains are interlinked across industries and globally.

      Thanks to the shared wisdom of these SmartWay Partners, the best
      practices in this document will help support more accurate, consistent, and
      reliable information across business supply chains. This will  contribute to
      greater efficiency of transportation supply chain networks.
SmartWay® Transport Partnership: Driving Data Integrity in Transportation Supply Chains

-------
    SmartWay Best Practices Ensure Data Quality
SmartWay drives data quality in transportation supply chain re-
porting for SmartWay Partners and the freight industry. Smart-
Way visits a cross-section of SmartWay Partners to assess
their data collection methodologies and processes and uses
the results to share best practices  more widely. In  addition,
SmartWay regularly performs  reasonableness  checks  com-
pared to industry norms, year-over-year comparison  reports,
and reviews of its reporting tool submissions. SmartWay also
provides up-to-date guidance on data that businesses need to
calculate carbon footprints for transportation supply chains.
                                                     Executive Summary

-------

-------
SECTION 1     SmartWay  Data Flow and Integrity Check Process
              SmartWay provides appropriate assessment
              tools for each supply chain mode
    SmartWay provides tailored carrier and shipper assessment tools for
    different modes of moving goods. Available carrier modes include truck,
    rail, logistics, and multi-modal (truck/rail/logistics). Companies engaged in
    the same type of business, with similar equipment types and operations,
    can use these tools to compare their environmental progress over time and
    against peers.

    Carriers input data  into their carrier reporting tool for each applicable fleet
    or business unit level that a shipper can easily identify. For truck carriers,
    this is typically at the trucking fleet level. The multi-modal, logistics, and
    shipper reporting tools import carrier performance data, multiplied by each
    carrier's share of that shipper's freight, providing shippers with a composite
    weighted average of their emissions performance.

    Carriers collect information, such as fuel used, miles driven, truck and
    engine model year, and cargo payload, and input it into the reporting tool to
    calculate freight environmental performance. The reporting tools generate
    outputs in grams-per-ton-mile or gram-per-mile allowing for emissions
    rankings within each mode of moving goods. The tools enable partners to
    integrate those data into a single environmental performance profile. They
                                           SmartWay Data Flow and Integrity Check Process

-------
      can also see how their environmental performance profile changes from
      year to year as a result of the measures they take to reduce emissions and
      to improve efficiency.

      The following charts illustrate the steps partners use to capture and report
      their data, starting from goods movement through the completion of the
      SmartWay reporting tool.

      Once partners complete and submit their reporting tools, SmartWay
      quality-checks the data, enters the data into a database, and calculates
      their company emissions score.  SmartWay then sorts the scores from low
      (best) to high (worst) and posts the ranked scores in a  performance ranking
      report on the SmartWay website. This ranking system replaces what
      otherwise would be a black box or worse—thousands of individual carriers
      and shippers trying to provide and  obtain this information absent uniform
      metrics, emission factors, or consistency in data  integrity and organization.
SmartWay® Transport Partnership: Driving Data Integrity in Transportation Supply Chains

-------
  Figure 1.1: Best Practices  Example of Carrier SmartWay Data  Flows
    ITrip- and Fleet-
    Specific Carrier Data
Data start out highly disaggregated
from different trips.
     Action Taken:
     Data Check
Data undergo quality check before
entry into database (e.g., fuel receipts
are checked against fuel consumption
data from the ECM).
                                   Company Database/Data
                                   Management System
                              Data are input into database.
7     Action Taken: Review
     of Reporting Tool

 Reporting tool's output undergoes a
 reasonableness check (e.g., year-over-
 year data are checked for accuracy).
8
Completed Reporting
Tool Submitted to EPA
Reporting tool undergoes final review.
                                  Data from separate trips are aggregated.
                                  Queries are run on the data (e.g., "Add up
                                  all the mileage for this particular fleet...,"
                                  "Develop an average for all my payloads
                                  from the past year...").
     SmartWay
     Carrier Tool
Partner enters data in the SmartWay
Carrier Tool.
      Action Taken:
      Data Check
Tests are run to check results of
queries against expected results
(e.g., total fuel consumption is
checked against data submitted
to IFTA).
                                   Action Taken:
                                   Post-Processing

                             Analyses or calculations get the data
                             into the form needed for submission
                             to the SmartWay reporting tool.
                                                          SmartWay Data Flow and Integrity Check Process

-------
           Figure 1.2: Best Practices Example of Shipper SmartWay Data Flows
              ITrip- and Fleet-
              Specific Carrier Data

          Shippers compile a list of all the
          carriers they hire in a year. Data
          start as highly disaggregated data
          from different carriers and trips.
     Action Taken:
     Data Check
Data undergo quality check before
entry into database (e.g., shipment
weight on invoice is checked against
product weight in product database).
3                                   Company Database/Data
                                   Management System
                              Data are input into database.
7                Action Taken: Review
                of Reporting Tool

           Reporting tool's output undergoes a
           reasonableness check (e.g., year-over-
           year data are checked for accuracy).
                      I
8
Completed Reporting
Tool Submitted to EPA
Reporting tool undergoes final review.
                                  Data from separate trips are aggregated.
                                  Queries are run on the data (e.g., "Add up
                                  all the mileage for this particular fleet...,"
                                  "Develop an average for all my payloads
                                  from the past year...").
                SmartWay
                Shipper Tool
          Partner enters data in the SmartWay
          Shipper Tool.
      Action Taken:
      Data Check
Tests are run to check results of
queries against expected results
(e.g., random spot check on particular
carriers, checking aggregate against
records).
                                   Action Taken:
                                   Post-Processing

                             Analyses or calculations get the data
                             into the form needed for submission
                             to the SmartWay reporting tool.
SmartWay® Transport Partnership: Driving Data Integrity in Transportation Supply Chains

-------
  1.2
SmartWay Partners submit transportation data
for the supply chain carbon footprint
All SmartWay Partners agree to voluntarily report information to SmartWay
about their freight-transportation-related environmental performance by
completing and submitting information every year into the SmartWay
reporting tool. Partners include descriptive quantitative information
about their fleet, company or business unit, fleet activity, and changes in
performance with regard to vehicle miles traveled, fuel consumption, and
payload.

Truck and multi-modal carriers submit the following data:
 •  Total miles driven
 •  Revenue miles versus empty miles
 •  Road speed and operational characteristics
 •  Total fuel consumed
 •  Alternative fuel (e.g., biodiesel, natural gas) consumed
 •  Number of trucks by class
 •  Fuel and payload by truck class
 •  Truck model engine year
 •  Payloads
 •  Trailer capacity volume and utilization
 •  Average idle-hours per truck
                                       SmartWay Data Flow and Integrity Check Process

-------
      Shipper and logistics companies submit some combination
      of the following information for each of their carriers:
       •  Ton-miles driven
       •  Total miles driven
       •  Payload
       •  Number of loads
       •  Type of cargo by commodity group
      Shippers and logistics companies all need to specify the percentage of
      their freight shipments that are provided by SmartWay and non-SmartWay
      partners in order to calculate their percentage SmartWay value. The
      percentage SmartWay value reflects the percentage of total emissions
      attributable to SmartWay carriers. These values are calculated based on
      miles or ton-miles driven. Shippers have the additional option of calculating
      their SmartWay value based on the percentage C02 generated by their
      carriers, or by a custom metric.

      These data elements enable shippers and logistics companies to calculate
      their carbon footprints. They also serve to:
       •  Encourage greater use of high-performing SmartWay carriers,
          thereby increasing the shipper or logistics company's contributions to
          SmartWay program benefits (i.e., higher SmartWay values).
       •  Encourage carrier or mode shifts to improve the shipper or logistics
          company's composite emissions score.
SmartWay® Transport Partnership: Driving Data Integrity in Transportation Supply Chains

-------
  1.3
Accuracy is critical to data quality across all
industries that move goods
SmartWay collaborated with stakeholders and industry experts in
developing the SmartWay Partner reporting tools. EPA conducted an
Agency peer review on the  beta versions3 of the reporting tools. This
peer review process included a review of the data sources, calculation
methodologies, usability, and guidance for partners  on how to collect and
submit data to ensure that submissions are consistent and accurate.

SmartWay has also implemented a number of data  quality control checks
to ensure data integrity. After partners submit data  using the reporting
tools, SmartWay performs a comprehensive review and cross-check of
partner data before accepting the data submission.  The reporting tools that
partners use to submit their data also have rigorous automated internal data
quality assurance controls, which include reasonableness checks based on
industry norms and annual data comparison reports to ensure year-over-year
consistency. These data quality assurance controls help partners recognize
data input errors before submitting the reporting tool.

SmartWay has developed a  data verification program to assess the quality
of partner data collection and verification procedures. To verify the integrity
of SmartWay data submissions, a sample of partners from a cross-section
of freight industries is invited to participate in data verification interviews.
EPA staff visit these partners to observe and record the processes and
safeguards they maintain to collect, handle, check, manage, track, and
preserve the data they submit to SmartWay. During these visits, EPA
3. A beta version is a program or an application that contains most of its major features, but is not yet complete.
 Often these versions are released to a select group of people for testing purposes.Testers generally report any
 errors they encounter or changes they would like to see before the final version is released to the public.
                                          SmartWay Data Flow and Integrity Check Process

-------
      meets with key staff involved in data collection and reviews how their data
      management and quality assurance measures function. EPA also shares
      its SmartWay data verification best practices with these partners to ensure
      that they understand SmartWay expectations for verifying the integrity of
      their data submission.

      Using the information shared during the site visits, EPA assesses whether
      its SmartWay guidance or tools need to be refined. As  part of its overall
      data integrity system, EPA also obtains industry-wide data from a variety of
      credible sources against which to compare and validate partner data.

      EPA is always looking for ways to recognize SmartWay Partners that take
      the lead in ensuring transportation supply chain data quality.  Participating
      in the data verification program is a way for partners to demonstrate their
      commitment in this area.

      Finally, EPA provides aggregated SmartWay program data to its program
      participants, and to the public through  various  means, including the EPA
      Trends, Indicators, and Partner Statistics  (TIPS) Web page.4This ensures
      the transparency of SmartWay program data. By disseminating  SmartWay
      program  data to stakeholders and across industry, academia, governmental
      agencies, and the general public, EPA  provides additional opportunities for
      assessment, analysis, and commentary of SmartWay program data.
      4. Visit the SmartWay TIPS Web page at http://www.epa.gov/smartway/tips/index.htm.
SmartWay® Transport Partnership: Driving Data Integrity in Transportation Supply Chains

-------
SmartWay Data Flow and Integrity Check Process

-------
;
1
•
-
*

-------
SECTION 2     General  Best Practices
              Physically secure transportation supply
              chain data
    SmartWay Partners using best practices in data quality assurance/quality
    control (QA/QC) have a set of policies and procedures in place to ensure
    the physical security of their transportation supply chain data. Strategies
    employed include the following:
      •  Limit access only to those who input the data and those who use
        the data. Give other employees, at most, read-only access to this
        information.
      •  Require a password to access the data, and regularly change the
        password (e.g., every 90 days).
      •  Employ a rigorous data backup process and  have a data recovery
        system in place.
      •  Cite data sources so that users know where to go to retrieve the
        information should a computer malfunction or disaster occur (e.g., a
        system crash or some  other physical or natural calamity).
                                                            General Best Practices

-------
       • Maintain computer-generated backup copies of all SmartWay-related
         data and data sources regularly (e.g., every month), and store copies at
         one or more remote locations. For example, the data might be stored
         on a jump drive that is kept in a security box where the company does
         its banking.
                       Kimberly-Clark Best Practices
                     Increase Efficiency and Security
           Kimberly-Clark Corporation (K-C), with its  North American
           Transportation  team  in Knoxville, Tennessee, has  been a
           SmartWay Partner since 2006. Upon joining SmartWay, K-C's
           most immediate objectives were to  improve communica-
           tions and gain  efficiencies among the fleets it hires. Today,
           99 percent of K-C's miles and 96 percent of its shipments are
           made with SmartWay carriers. K-C made a significant new
           investment in its transportation management system (TMS)
           software, enabling the company to improve freight mode se-
           lection and increase intermodal utilization and savings. K-C
           has  expanded  intermodal utilization by 117 percent, going
           from 42,141 loads in 2006 to  91,353 by the end of 2012.

           K-C  has  established a set of principles that govern all ap-
           plications and user access. Violators of those principles are
           subject to disciplinary action, up to and including termination
SmartWay® Transport Partnership: Driving Data Integrity in Transportation Supply Chains

-------
  At Kimberly-Clark, we see SmartWay as both good envi-
  ronmental policy and good business. The transportation
  strategies that SmartWay recommends are  saving us
  fuel, lessening our carbon footprint, and making a big dif-
  ference in bringing us closer to our sustainability goals.
                             — Stelios Chrysandreas,
            Transportation Manager at Kimberly-Clark
            Kimberly-Clark Best Practices
       Increase Efficiency and Security (cont.)

of employment and legal action. Security incident and event
management solutions monitor for unauthorized access or
events and are reviewed in a timely manner. Access to sys-
tems, applications, and data is granted only after approved
authorization from system owners for each respective sys-
tem or application. All production servers and telecommuni-
cations equipment are in segregated, secure locations that
meet physical control standards.

K-C is a three-time SmartWay Excellence Award winner.
                                                 General Best Practices

-------
                  Lowe's Employs a Variety of Measures
                      to Secure Transportation Data

           Lowe's Companies,  Inc., has been  a registered SmartWay
           Partner since 2005.  Lowe's  has taken extensive measures
           to protect the security and integrity of its data. Lowe's has
           controls in place to limit data transfer via both external hard-
           ware and email. Lowe's has a formal disaster recovery sys-
           tem in place as well.
SmartWay® Transport Partnership: Driving Data Integrity in Transportation Supply Chains

-------
  2.2
Establish effective systems to ensure that
data gathering, input, and SmartWay reporting
processes are consistent, reliable, and timely
Quality methodologies
SmartWay Partners employing data QA/QC best practices have policies
and procedures in place to ensure data quality in all business processes,
specifically in the areas of data collection and storage, recording, and
reporting. SmartWay-related data review and verification are integrated into
the quality management methods as well. Quality methodologies used
by partners include registration to ISO5 standards. Many also implement
Lean practices6 and Six Sigma,7 along with other institutional practices
and controls developed to ensure and enhance corporate governance and
accountability. Some of these may be specific to a given industry. Quality
methodologies used in combination with the SmartWay reporting tool help
ensure an efficient and robust operation.

Standard operating procedures (SOPs)
SmartWay Partners using best practices in data QA/QC  also have
comprehensive, up-to-date documented SOPs in  place for collecting,
5. ISO is the International Organization for Standardization, located in Geneva, Switzerland. ISO promotes the
  development and implementation of voluntary international standards, both for particular products and for
  environmental management issues.
6. Lean practices target and eliminate the expenditure of resources for any goal other than the creation of value
  for the end customer. Lean is a set of practices and procedures that assist in the identification and elimination
  of waste. (Lean manufacturing. InWikipedia. Retrieved July 12, 2013, from https://en.wikipedia.org/wiki/Lean_
  manufacturing.)
7. Six Sigma is a set of tools and strategies to improve the quality of process outputs by identifying and removing
  the causes of errors and minimizing variability in manufacturing and business processes. (Six Sigma. In
  Wikipedia. Retrieved July 12, 2013, from https://en.wikipedia.org/wiki/Six_Sigma.)
                                                               General Best Practices

-------
      storing, and reporting data. These SOPs include worksheets that document
      the queries and tables used to fill out the reporting tool pages. The
      worksheets also show how to input the data into each reporting tool page,
      with accompanying step-by-step instructions. Having SOPs makes it very
      easy for anyone to step in and complete the SmartWay reporting tool with
      minimal prior training on the program.

      In addition, standard work instructions are developed to document the step-
      by-step process in greater detail, including screen shots of key reporting
      tool screens, to ensure comprehensive process understanding.

      Succession planning
      Succession plans ensure a seamless transition in collecting and storing
      data should there be staff turnover in these  areas. Quality-driven SmartWay
      Partners have trained backup staff ready to assume the duties of collecting
             In 2009,  Dow became  the first  major chemical com-
             pany to join SmartWay.  SmartWay brings government,
             shippers and carriers together to drive improved trans-
             portation, energy and environmental  initiatives. Dow's
             participation in this program makes good business sense
             as well as reaffirms our  company's commitment to the
             planet.
             — DonTaylor, Dow's corporate Vice President for Sup-
              ply Chain, EH&S  Operations & Operations Services
SmartWay® Transport Partnership: Driving Data Integrity in Transportation Supply Chains

-------
and submitting SmartWay data if the primary SmartWay contact has a
change in duties or leaves the company. Additionally, these partners inform
SmartWay of the new contact.
            Dow Chemical Uses Management of
         Change Procedures to Ensure Consistency
                  in SmartWay Submission

     The Dow Chemical Company  (Dow),  based in  Midland,
     Michigan, has been a SmartWay Partner since 2009. Dow
     created and uses a quality management system to ensure
     the quality, reliability, and integrity of  Dow's products and
     services. The system was designed to help ensure strict ad-
     herence to specifications, as  well as regulatory and quality
     requirements.

     Dow also has a formal management of change (MOC) proce-
     dure that is applied to all personnel, process, and procedure
     changes, including formal succession plans for key positions.
     MOC requires a formal, documented hand-off of responsibil-
     ities from the person leaving the position to the new person
     entering the position.This process applies to SmartWay data
     management responsibilities  as well and helps ensure that
     the person handling SmartWay's annual data  reporting re-
     quirement understands the program.
                                                     General Best Practices

-------
        2.3
Ensure accurate and reliable SmartWay data
reporting
      SmartWay Partners committed to ensuring the integrity of their SmartWay
      data take extra steps to ensure that SmartWay data are accurate and
      reliable. They:
        •  Provide training for staff assigned to perform SmartWay data collection
          and entry into the  reporting tool. This training should include a review
          of SmartWay user guides and a review of screen demos in the
          reporting tools.
        •  Conduct periodic internal reviews on  SmartWay-related data, including
          having multiple trained staff review the reporting tool data.
        •  Ensure that the SmartWay reporting tool includes data for their entire
          fleet. This includes all types of carriers (e.g., rail, contract, private) and
          all types of fleets (e.g., drayage, less-than-truckload, package delivery,
          refrigerated [including fuel for the refrigerator unit]).
        •  Perform  a year-to-year comparison on the SmartWay-related data
          before submitting the report. Look for major discrepancies or changes
          in year-to-year data and analyze them. Unless the company has
          undergone a major expansion or has had a serious decline in business,
          major discrepancies  (e.g., in vehicle miles traveled) may indicate data
          entry errors.
SmartWay® Transport Partnership: Driving Data Integrity in Transportation Supply Chains

-------
• Consult with the SmartWay executive contact and jointly review the
  SmartWay reporting tool before submitting it. The executive contact
  performs a detailed review of the various tool  reports, asks probing
  questions about company data trends, and provides official approval to
  submit the reporting tool.

• Involve company senior management in the year-over-year review (this
  is also a great way to get them involved in SmartWay). Sharing this
  information with company senior management serves as a catalyst for
  crafting new environmental performance goals for the company.
     Menlo is committed to improving the sustainability of
     our operations. The data provided through the SmartWay
     partnership has enabled creative new ways to provide val-
     ue to our customers by reducing freight emissions while
     managing cost and other service requirements. The first
     step to reducing the freight footprint is  understanding
     what it is, and SmartWay has laid a foundation of under-
     standing. Now it is the responsibility of shippers, 3PLs,
     and carriers to work together to make decisions that will
     reduce emissions today.
        —Ashton Shaw, Sustainability Engineer for Menlo
                                                       General Best Practices

-------
             Menlo Incorporates Transportation Data into ISO
                    Processes to Ensure Data Integrity

           Menlo Worldwide Logistics (Menlo), a subsidiary of Con-way
           Freight, with its Transportation Analytics Department head-
           quartered in Aurora, Illinois, has been a SmartWay Partner
           since 2007.  Menlo is committed to reducing its carbon foot-
           print and the carbon footprint of its supply chain.

           Menlo's  goal is to achieve a sustainable  business  model
           while being a good steward of the environment and the com-
           munities where it operates. Menlo strives to ensure that its
           sustainability principles are realized by integrating applicable
           processes into its lean operating culture.The results of these
           principles are realized through specific actions aimed to:
            •  Procure the most resource-efficient mode of
              transportation and carriers where possible.
            •  Partner  with organizations that share comparable long-
              term objectives.
            • Continuously improve the resource efficiency of the
              assets and processes Menlo controls.
SmartWay® Transport Partnership: Driving Data Integrity in Transportation Supply Chains

-------
  Menlo Incorporates Transportation Data into ISO
     Processes to Ensure Data Integrity (cont.)

  •  Contribute zero waste to landfills through prevention,
    minimization, re-use,  and recycling.
  •  Contribute to the communities where employees live
    and operate.
A SmartWay Excellence Award winner,  Menlo operates 85
percent of its network miles using SmartWay carriers, with
75 percent carrier participation. Menlo  has implemented a
no-idling policy at its distribution centers.

Menlo  is  certified under  ISO 14001, the standard for  envi-
ronmental management  systems at its Aurora  facility. This
provides external assurance to Menlo's carbon management
system, CarbonNet, which  it uses for transportation emis-
sions reporting.  SmartWay data collection, tracking, report-
ing, reviewing, and submission procedures will become part
of Menlo's ISO  14001  process in 2013  and part of its ISO
auditing procedures in 2014. Finally, data from the Smart-
Way Logistics Tool are compared, year-over-year, by senior
management before being submitted to EPA.
                                                 General Best Practices

-------

-------
SECTION 3     Best Practices for Truck and Multi-Modal Carriers
              Have processes in place to ensure that freight
              transportation data are valid
    SmartWay Partners committed to SmartWay data integrity use accuracy
    checks to ensure the validity of their transportation data. They:
      •  Verify satellite records against odometers, dynamic truck
        routing, and mileage software
        Truck routing software is not error-proof. Quality-driven SmartWay
        Partners know this and double-check their satellite data against their
        truck hardware or other dynamic mileage and routing software. Most
        SmartWay carriers use dynamic truck routing and mileage systems that
        yield better delivery mileage predictions and real-time tracking capability
        than traditional (i.e., static, fixed, zone, "pins on a map") routing
        software programs.

      •  Check data against International Fuel Tax Association (IFTA)
        records, fuel receipts, Electronic Control Modules (ECMs), or
        other verification sources to ensure accuracy
        Typically, carriers will periodically perform validation checks. Quality-
        driven carriers will validate their data at least quarterly, if not monthly.
        Some carriers take the additional step of verifying their truck records
        against geo-coded customer locations.

                                           Best Practices for Truck and Multi-Modal Carriers

-------
       • Check fuel use against fuel receipts or electronic fuel
         metering for accuracy
         This includes drayage fuel usage as well as auxiliary power unit and
         refrigerator unit fuel use. Carriers should verify these data on a monthly
         basis to ensure that records of fuel expenses are accurate. This could
         save the company money as errors in reported fuel usage are  reduced,
         if not eliminated.
                   AD Transport Best Practices Include
                       Verifying Miles and Fuel Data

           AD Transport Express, Inc., (AD Transport) based out of Can-
           ton, Michigan, has been a  SmartWay Partner since  2006,
           and demonstrates a strong commitment to data quality. AD
           Transport regularly checks  satellite-reported  vehicle  miles
           traveled (VMT) and fuel data against IFTA reports. It verifies
           satellite miles reported against truck odometer readings; in
           some situations, it also checks the satellite-recorded VMT
           against its own dynamic mileage software.
SmartWay® Transport Partnership: Driving Data Integrity in Transportation Supply Chains

-------
              Swift Transportation Uses Satellite
               Systems to Ensure Data Accuracy

     Swift Transportation  (Swift) is a SmartWay Charter Partner8
     and  has  been a SmartWay Partner  since  2004. Swift has
     also  been a SmartWay Excellence Award winner every year
     since 2007. All of  Swift's trucks have  satellite  systems  in-
     stalled, and these  systems continuously log all operational
     and trip-related information (e.g., Global Positioning System
     [GPS] position, empty and revenue miles traveled, and ECM
     parameters).  This  information is  electronically transmitted
     daily to more than  1,500 staff for review.

     Drivers have goals and scorecards for miles per gallon (MPG)
     and  idle time that  are  reviewed daily.  Discrepancies in the
     data  are rare, but when they occur, issues are identified and
     fixed quickly.  For example, if the driver gets a low MPG  daily
     score (e.g., 3.5 MPG recorded), the truck is brought into the
     shop for a diagnosis. The technicians are well trained to un-
     cover problems from faulty sensors in the ECM that logged
     erroneous values.
8. SmartWay Charter Partners are a select group of 15 organizations that helped EPA develop and evaluate the
 core principles, tools, and design of the SmartWay program.
                                        Best Practices for Truck and Multi-Modal Carriers

-------
       3.2
Use effective methods to ensure data integrity
      SmartWay carriers using best practices in data quality assurance/quality
      control employ a number of strategies to ensure the integrity of their
      SmartWay data. They:
       •  Accurately record, track, and assess carrier fuel use
          Some carriers provide their drivers with fuel cards that automatically
          track their fuel purchases. Larger carriers have their own fueling
          facilities and dispense fuel directly to the trucks, thereby keeping all
          fuel use data in-house. Others use card-less fueling systems that
          are electronically integrated with their transportation management
          systems (TMSs). All of these strategies help the companies save on
          fuel expenses, as they can better identify and use lower-cost fueling
          stations. They also use this information to identify those carriers that
          need education and training on adopting better fuel efficiency strategies
          such as reduced idling.

       •  Keep engine model year and truck model year information
          together for recordkeeping and SmartWay reporting purposes
          A truck engine does not necessarily have the same model year as
          the truck in which it is installed. Keeping both pieces of information
          together ensures accurate reporting when the time comes to enter the
          data into the SmartWay reporting tool.
SmartWay® Transport Partnership: Driving Data Integrity in Transportation Supply Chains

-------
     \xTip: The engine model year is  not typically found in the
  vehicle identification number (VIN). Instead, this information is
  on a permanent label affixed to a visible portion of the engine.
  This label will contain the phrase "Important Engine Informa-
  tion" (or something similar) and will clearly  state the model
  year of the engine.
• Transmit data via satellite to software that organizes and
  stores ECM data (i.e., idle time, fuel use, miles driven, and
  other emissions-related data)
  Data are transferred directly to the company'sTMS. This minimizes the
  possibility for human error in the transmission of the data. Although
  these data transmission errors may occur, companies validate and
  verify those processes regularly as well.

• Computerize shipment records to capture accurate shipment
  weight, dimensions, and volume
  This enables these quality-minded carriers to quickly access shipment
  data without having to sift through paperwork. This saves them time
  and money and reduces billing errors due to misinterpreted handwritten
  shipment documents.
                                      Best Practices for Truck and Multi-Modal Carriers

-------
            ABF Freight System Uses ForkliftTruck Scales and
                   Other Best Practices for Data Accuracy

           ABF Freight System, Inc. (ABF), headquartered in Fort Smith,
           Arkansas, has been a SmartWay Partner since 2006.

           An early adopter of conservation efforts, ABF is active in pro-
           grams designed to reduce both fuel consumption and car-
           bon  dioxide emissions. Since 1976, the company has  been
           conserving fuel and reducing emissions by voluntarily limit-
           ing the  maximum  speed of its trucks. To promote efficiency,
           a strictly followed equipment maintenance/replacement pro-
           gram means the average age of ABF line-haul tractors is less
           than two years.

           To ensure accuracy in data collection, shipment records are
           created automatically when the ABF billing  department en-
           ters  a bill of lading.9To further reduce the  possibility of data
           submission errors, ABF forklifts are equipped with scales to
           weigh shipments and computers transmit the data instantly
           to the company's central data system.
      9. A bill of lading is a legal document between the shipper of a particular good and the carrier. It details the type,
       quantity, and destination of the goods being shipped. It gives title to the goods, and directs the carrier to
       deliver the goods to the appropriate party. The bill of lading can be used as proof of shipment for customs and
       insurance purposes, and as proof of having completed a contractual obligation.
SmartWay® Transport Partnership: Driving Data Integrity in Transportation Supply Chains

-------
 The EPA  SmartWay Transport Partnership has helped
 ABF gauge our actions using EPA SmartWay emissions
 models and reinforces our decisions to update our equip-
 ment on a regular basis.
                 — Gary Hunt, ABF's Vice President of
                        Equipment and Maintenance
 Dedicated Fueling Cards Help Schneider National
          Accurately Track Fuel Purchases

Schneider National (Schneider) is a SmartWay Charter Part-
ner in Green Bay, Wisconsin.  Primarily a truck carrier, it also
manages some intermodal shipping. Schneider tracks and
manages fuel purchases for  some 13,000 drivers. Twenty
percent of the fuel is dispensed at Schneider's terminal loca-
tions. The remaining 80 percent is purchased with dedicat-
ed fuel purchase cards at negotiated prices at truck stops.
As a result, information for offsite fuel purchases, including
amount of fuel, is captured electronically in a central location.
                                 Best Practices for Truck and Multi-Modal Carriers

-------


-------
SECTION 4     Best Practices for  Logistics  Companies
               Incorporate quality control into data input
               processes
     SmartWay logistics companies committed to data integrity employ a
     number of data quality checks and processes to ensure the validity of
     SmartWay data. They:
      •  Obtain Standard Carrier Alpha Codes (SCACs), Motor Carrier
         Numbers (MCNs), and U.S. Department of Transportation
         (DOT) numbers from their SmartWay carriers
         These SmartWay logistics companies match the carrier SCACs, MCNs,
         and/or DOT numbers provided to them by their carrier fleets against the
         associated number in the SmartWay Carrier Performance Rankings.11
         This process is more effective and less time-consuming in ensuring that
         the correct carrier fleet has been selected for entry into the SmartWay
         reporting tool than if the  logistics company tries to identify the carrier
         fleet by name only.

     10. Logistics companies include both third-party logistics providers (3PLs) and consultants (4PLs). Logistics
       companies charge a fee for supply chain services, including but not limited to transportation, distribution,
       warehousing, and customs clearance services. 3PLs are non-asset-based logistics companies.
     11. Other ways to find the SCACs, DOT numbers, and MCNs for carriers: The National Motor FreightTraffic
       Association, Inc., assigns SCAC codes and publishes a directory of SCACs. Visit them at http://www.nmfta.org.
       A carrier's DOT number and MCN can be found by visiting DOT's Safety and Fitness Electronics Records
       (SAFER) System at http://safer.fmcsa.dot.gov/.
                                                       Best Practices for Logistics Companies

-------
        •  Use SmartWay data verification processes to check for
           accuracy
           Systematic checks typically include the following:
            > Comparing current year SmartWay tool data against data
               reported for prior years to identify discrepancies in year-to-year
               data reported. (This can indicate errors in data  collection or data
               reporting.)
            > Using an Enterprise Resource Planning (ERP)12 system that
               compares shipment, payload, and paperwork to transportation
               management software data to ensure that the values match.
            > Checking invoiced miles against company truck routing and mileage
               software.
            > Checking invoiced payload against product weight recorded  in
               the ERR
            > Comparing less-than-truckload actual data against the ERP standard
               route data to ensure accuracy.
            > Performing regular accuracy checks on carrier identification in the
               SmartWay reporting tool.
            > Enhancing ERP systems with more searchable fields, for ease of
               data validation and data checks.
       12. ERP is business management software that enables a company to integrate all operational processes.
         Processes including manufacturing, distribution, sales, and marketing are shared to enable the smooth flow
         of data across all operations. Common ERP systems include Oracle, SAP and QAD.These companies are
         mentioned for illustration only; this list does not constitute an EPA endorsement.
SmartWay® Transport Partnership: Driving Data Integrity in Transportation Supply Chains

-------
  Ardmore Power Logistics Ensures Data Accuracy
         Through Freight Bill Audit and Pay

Ardmore Power  Logistics  (Ardmore), based  in Westlake,
Ohio, has been a SmartWay logistics partner since 2009.
Ardmore provides freight management services to the en-
ergy industry and creates logistics programs tailored to the
unique requirements of the energy industry.

Ardmore uses  a  freight bill audit and pay system  in which
actual data from bills of lading are used to calculate payload
information. This unique freight bill audit and pay system en-
ables the company to compare contract data to the freight
bill to ensure accuracy. The system is designed to check
for errors and  over-charges, and actual shipment  data are
based on what was ordered and billed. This helps ensure
that  the information entered into the SmartWay reporting
tool is accurate.
                                        Best Practices for Logistics Companies

-------
            Ardmore Power Logistics serves an industry which em-
            phasizes measuring and reducing carbon emissions. The
            SmartWay Data Quality best practices project has been
            an opportunity to participate in an initiative firmly aligned
            with client priorities.
                   — Dave Cottenden, Ardmore General Manager
       4.2
Establish systems and practices to minimize
errors in transportation supply chain data
      Many SmartWay logistics companies use ERP systems with built-in data
      validity checks across all company operations. This is preferable to using
      multiple standalone systems covering independent operations. An ERP
      system enables users to better track orders, from acceptance to fulfillment.
      It also can match purchase orders, inventory receipts, and vendor
      invoices to reduce data errors. Using an ERP system will greatly improve
      efficiencies and reduce errors in data input into the SmartWay reporting
      tool. Additionally, a centralized database makes it easier to track and verify
      orders, from acceptance to fulfillment. Ideally, an ERP system would
      have multiple searchable fields in the database that link to the supporting
      documentation. This would allow for increased accessibility to conduct
      additional data validation and checks.

      To calculate an accurate carbon and emissions footprint, these quality-driven
      logistics companies also report all carrier fleets in the SmartWay Logistics
      reporting tool, including private and non-SmartWay fleets.

SmartWay® Transport Partnership: Driving Data Integrity in Transportation Supply Chains

-------
Finally, these logistics companies record actual weight, dimensions, and
volume for all products shipped (including the packaging). They also record
actual payload (i.e., gross weight, including product, package, and pallet
weight), not an estimate. This enables them to submit comprehensive
actual data in the SmartWay reporting tool rather than estimated data.
They choose the ton-mile option in the tool to calculate the percentage
of SmartWay carriers rather than the mile option. This enables them to
accurately assess their carbon footprint.
  4.3
Work closely with carriers and customers to
ensure that carrier transportation supply chain
data are accurate and consistent
Quality-driven logistics companies work closely with their carriers
and customers and employ strategies and practices to ensure that
transportation data are accurate and complete. They:
 •  Encourage, incentivize, or require their carriers to participate
    in SmartWay
    This helps in several ways. First,  SmartWay carriers are more likely
    to keep accurate records on SmartWay-related data because of the
    partnership's standardized reporting requirements. Accurate carrier data
    ensure that the SmartWay logistics composite score will  be accurate.
    They are also a strong indication  that the carrier has internal controls
    in place relating to its business practices and corporate transparency.
    Such controls can increase a logistics company's  confidence in that
    carrier's corporate governance and commitment to sustainability.
                                               Best Practices for Logistics Companies

-------
          Encouraging, incentivizing, or requiring carriers to register with
          SmartWay also tends to help logistics firms submit their reporting
          tool on time, since carrier reporting due dates occur before logistics
          tools are due. This enables logistics firms to easily obtain SmartWay-
          related data on their carriers by finding them in the SmartWay Carrier
          Performance Rankings file.

       •  Work with SmartWay carrier partners to complete and submit
          their SmartWay reports
          This practice enables SmartWay logistics companies to locate their
          carrier partners in the SmartWay Carrier  Performance Rankings.
          Logistics companies that do not work with their carriers to get
          their data submitted on time  may have difficulty in getting their
          own  reporting tools completed because  some carriers may delay
          submitting their information.  Once the deadline has passed for the
          carrier to submit its tool, the  carrier is dropped from the SmartWay
          Carrier Performance Rankings and is  no longer in good standing with
          SmartWay. If that occurs, logistics companies may not count those
          carriers as SmartWay carriers.

       •  Reward carrier partners for best practices in data quality
          Another strategy used by some SmartWay logistics companies is a
          carrier scorecard. These SmartWay Partners reward carriers that score
          high in error-free invoicing and error-free  payload submissions.

       •  Encourage shipper customers to join SmartWay
          This ensures that shipper-contracted  carriers managed by the logistics
          company are also encouraged to join SmartWay. Once a company is
          registered, it will be more likely to keep accurate records.
SmartWay® Transport Partnership: Driving Data Integrity in Transportation Supply Chains

-------
Best Practices for Logistics Companies

-------
:


-------
SECTION 5     Best Practices for Shippers
              Quality-check SmartWay data inputs
     Shippers committed to data integrity employ a variety of practices to ensure
     that their freight transportation data are accurate and complete. They:
      • Obtain Standard Carrier Alpha Codes (SCACs), Motor Carrier
        Number (MCNs), and U.S. Department of Transportation
        (DOT) numbers from their carriers
        These shippers match the carrier SCACs, MCNs, and/or DOT numbers
        provided to them by their carrier against the associated code or number
        in the SmartWay Carrier Performance Rankings for their company-
        named fleets.13This process is more effective and less time-consuming
        in ensuring that the correct carrier fleet has been selected for entry
        into the SmartWay reporting tool than if the shipper tries to identify the
        carrier fleet by name only.
     13. Other ways to find the SCACs, DOT numbers, and MCNs for carriers: The National Motor FreightTraffic
       Association, Inc., assigns SCAC codes and publishes a directory of SCACs. Visit them at http://www.nmfta.org.
       A carrier's DOT number and MCN can be found by visiting DOT's Safety and Fitness Electronics Records
       (SAFER) System at http://safer.fmcsa.dot.gov/.
                                                             Best Practices for Shippers

-------
        •  Use SmartWay data verification processes to check for
           accuracy
           Best practices in systematic checks typically include the following:
            > Comparing current year SmartWay tool data reported against
               SmartWay data reported for prior years to identify discrepancies
               in year-to-year data reported. (This can indicate errors in data
               collection or data reporting.)
            > Using an Enterprise Resource Planning (ERP)14 system that
               compares shipment, payload, and paperwork to transportation
               management software  data to ensure that the values match.
            > Checking invoiced miles against company truck routing and mileage
               software.
            > Checking invoiced payload against product weight recorded in
               the ERR
            > Comparing less-than-truckload actual data against the ERP standard
               route data to ensure accuracy.
            > Performing regular accuracy checks on carrier identification in the
               SmartWay reporting tool.
       14. ERP is business management software that enables a company to integrate all operational processes.
         Processes including manufacturing, distribution, sales, and marketing are shared to enable the smooth flow
         of data across all operations. Common ERP systems include Oracle, SAP and QAD.These companies are
         mentioned for illustration only; this list does not constitute an EPA endorsement.
SmartWay® Transport Partnership: Driving Data Integrity in Transportation Supply Chains

-------
  5.2
Use tools to minimize errors in transportation
supply chain data
Many shippers that employ data quality best practices use ERP systems
with built-in data validity checks across all company operations. This
software tool enables users to better track orders, from acceptance to
fulfillment. It also can match purchase orders, inventory receipts, and
vendor invoices to reduce data errors. Having an ERP system in place will
greatly enhance data quality and will reduce SmartWay reporting tool data
input errors.

Submitting actual data is also the only way shippers can assess their
transportation carbon footprint accurately. Quality-driven shippers maintain
records of actual weight,  dimensions, and volume for all the products they
ship (including the packaging). These shippers also record  actual payload
(i.e., gross weight, including product, package, and pallet weight), not an
estimate. This enables them to submit comprehensive actual data in the
SmartWay reporting tool rather than estimates. They also calculate their
percentage of SmartWay carriers using miles or ton-miles, rather than on
dollars spent on SmartWay carriers or based on the percentage of weight
allocated to SmartWay carriers.
                                                        Best Practices for Shippers

-------
           Sharp Electronics Uses ERP System to Ensure Data
                Validity and Effective Business Processes

          Sharp  Electronics Corporation  (Sharp), based  in Mahwah,
          New Jersey, has been a SmartWay Partner since 2004. Sharp
          has a strong environmental focus, is ISO 14001 certified, and
          requires all of its carriers to participate in SmartWay.

          Sharp uses a comprehensive ERP  system to store all of its
          business process data. Customers' orders are submitted di-
          rectly into this system, processed, and transmitted direct-
          ly to the  transportation management system (IMS) where
          the order is optimized, routed, and  assigned to a carrier. The
          shipment information is then electronically submitted to the
          warehouse management system for shipment and returns
          shipment-specific information back to the ERP system.
SmartWay® Transport Partnership: Driving Data Integrity in Transportation Supply Chains

-------
Sharp Electronics Uses ERP System to Ensure Data
  Validity and Effective Business Processes (cont.)

To ensure that the data are accurate, the ERP system checks
the returned shipment data against the original order data
and creates an exception  report within the ERP system
when there are discrepancies. These errors are investigated
to determine the nature of the problem, root-cause analy-
sis, and implementation of countermeasures to ensure data
integrity.

Sharp employees also perform manual  verification  checks
on the data throughout the year, which further ensures that
SmartWay-related data are accurate.  As a  result of these
many controls, Sharp is able to confidently and efficiently
analyze these  data  and identify,  plan, and  execute strat-
egies that  reduce  greenhouse gases and  strengthen its
bottom line.
                                               Best Practices for Shippers

-------
        5.3
Work closely with carriers to ensure the
validity of carrier freight transportation supply
chain data
      Quality-driven SmartWay shippers work closely with their carriers and
      logistics companies and employ strategies and practices to ensure that
      transportation data are accurate and complete. They:
       •  Encourage, incentivize, or require their carriers to participate
          in SmartWay
          This helps in several ways. First, SmartWay carriers and logistics
          companies are more likely to keep accurate records on SmartWay-
          related data because of the SmartWay reporting requirement. Accurate
          carrier and logistics company data ensure that the SmartWay shipper
          composite score will be accurate. It is also an indication that the
          carrier or logistics company has internal controls in place relating to
          its business practices and corporate transparency. Such controls may
          increase a shipper's confidence in that carrier's corporate governance
          and  commitment to sustainability.

          Finally, encouraging, incentivizing, or requiring their carriers and
          logistics company partners to participate tends to  help shippers submit
          their SmartWay reporting tool on time; carriers and logistics companies
          must submit their data to  SmartWay before shippers submit their  data
          to SmartWay. This enables shippers to easily obtain SmartWay-related
          data on their SmartWay carriers and logistics company partners by
          finding them in the SmartWay Carrier Performance Rankings.
SmartWay® Transport Partnership: Driving Data Integrity in Transportation Supply Chains

-------
• Work with SmartWay carrier and logistics company partners
  to complete and submit their SmartWay reports
  These SmartWay shippers also work closely with their SmartWay
  carrier and logistics company partners to get their SmartWay reporting
  data submitted. Shippers that do not work with their SmartWay
  carriers and logistics companies to get their data  submitted on time
  could have more difficulty getting their own tools completed. This is
  because some carriers and logistics companies may delay submitting
  their information. Once the deadline has passed for the carrier or
  logistics company to submit its tool, the company is dropped from
  the SmartWay Carrier  Performance Rankings and is no longer in good
  standing with SmartWay.  If that occurs, shippers  may not count those
  carriers or logistics companies as SmartWay Partners in their SmartWay
  reporting tool.

• Reward carrier and  logistics company partners for best
  practices in data quality
  Another common best practice is the use of a carrier scorecard.  Some
  SmartWay shippers reward those who score high in, for example, error-
  free invoicing and error-free payload submissions.
                                                     Best Practices for Shippers

-------
                      IKEA Incorporates SmartWay
                   Carrier Review in Bi-Annual Audits

          IKEA Distribution  Services, Inc. (IKEA), Westampton, New
          Jersey, was designated a SmartWay Champion in 2011. IKEA
          also won a SmartWay Excellence Award in 2012.

          In 2000,  IKEA developed its IWAY program: a code of con-
          duct covering areas such as environment, health and safe-
          ty, and wages and working conditions. All carriers that work
          with IKEA agree to comply with IWAY and take part in onsite
          IWAY audits every 24 months. Additionally, any carrier that
          wishes to do business  with  IKEA in the United States or
          Canada must participate in SmartWay. As part of the IWAY
          audits, IKEA carriers must confirm that they are up to date on
          their SmartWay reporting tool submissions, and they must
          also walk IKEA staff through their SmartWay reporting tool.
SmartWay® Transport Partnership: Driving Data Integrity in Transportation Supply Chains

-------
Best Practices for Shippers

-------







-------
APPENDIX A     Additional Resources
     For basic information about the SmartWayTransport Partnership, call the
     SmartWay hotline at (734) 214-4767 or email smartway_transport@epa.gov.

     For information on leading freight movement industry indicators and quick
     facts about current SmartWay Partner performance metrics, visit the
     SmartWay TIPS Web page at www.epa.gov/smartway/tips/index.htm.

     For the latest SmartWay Partners fleet ranking categories and emissions
     rates, visit www.epa.gov/smartway/partnership/performance.htm.

     User and technical guidance documents are available for shippers, truck
     carriers, rail carriers, and logistics companies at www.epa.gov/smartway/
     partner-resources/index.htm.

     EPA is committed to protecting human health and the environment. The
     SmartWay Transport Partnership was  developed with this goal in mind.
     EPA collaborated with the community to ensure that SmartWay achieves
     environmental, economic, and energy security benefits. EPA invites
     interested companies to join this voluntary  partnership. Please visit
     www.epa.gov/smartway for information on how to register as a SmartWay
     Partner.

              Any way you ship it, move it the SmartWay.
                                                              Additional Resources

-------


-------
APPENDIX B      List of  Abbreviations
     APU   auxiliary power unit
     CCAC  Climate and Clean Air Coalition
     C02    carbon dioxide
MOC   management of change

MPG   miles per gallon
QA    quality assurance
     DOT   U.S. Department of Transportation     QC    quality control
     ECM   Electronic Control Module

     ERP   Enterprise Resource Planning

     EPA   U.S. Environmental Protection
            Agency

     4PL   fourth-party logistics provider

     GPS   Global Positioning System
SCAC  Standard Carrier Alpha Code

SOP   standard operating procedure

SWI   standard work instructions

3PL    third-party logistics provider

TIPS   Trends, Indicators and Partner
       Statistics
     IFTA   International Fuel Tax Association     TMS   transportation management system
     ISO    International Organization for
            Standardization

     MCN  Motor Carrier Number
VIN    vehicle identification number

VMT   vehicle miles traveled
                                                                          List of Abbreviations

-------

-------

-------

United States
Environmental Protection Agency
Office of Transportation and Air Quality
1200 Pennsylvania Ave., NW
Washington, DC 20460
EPA-420-B-13-005
September 2013
www.epa.gov
£EFft

-------