Case Study:  Enhanced Recycling Increases Waste
Diversion
                                                          Key Topics
The U.S. Immigration and Customs Enforcement Chicago Field
Office diverted waste from landfills by revitalizing its recycling
program. This work resulted in a recycling rate of 38 percent. ICE
attributes its success to redesign of recycling bin placement, an
education and outreach campaign, and the clean-out of a storage
room full of equipment the agency no longer needed.

In 2011, ICE's downtown  Chicago office had only a single recycling
bin for its 200-person, 24-hour operation housed on two floors of a
U.S. General Services Administration-owned building. A new
comprehensive recycling program was proposed to a field office
director who approved the request to start the program.

Collaborating with GSA, ICE experimented with various setups for
recycling, including stations for recycling paper and beverage
containers in several locations of each floor. This did not work well
because the recycling bins became contaminated with trash and
other non-recyclable materials.

ICE worked with GSA to have individual recycling boxes distributed
                                       to all employees.
                                       The boxes are
                                       emptied and
                                       sorted by cleaning
                                       staff. This allowed
                                       for minimal effort
                                       on the part of ICE
                                       employees, but
                                       still encouraged
                                       everyone to
                                       recycle. The
                                      > boxes were free
                                            , butthe
                                       collaboration with
                                       I GSA required that
The Immigration and Customs Enforcement Chicago Field Office
resides in the 536 S. Clark Building.

Sustainable Materials Management

Federal  Green  Challenge
       CHANGING  HOW WE THINK ABOUT OUR RESOURCES FOR A BETTER TOMORROW
                                                             Paper and electronics
                                                             recycling.
                                                          Results

                                                           • 38 percent recycling rate.

                                                           • 85 percent participation
                                                             rate.

                                                           • Recycling electronics helped
                                                             local schools and opened up
                                                             storage space.
                                                          Facility at a Glance

                                                           • Located in a 10-story GSA-
                                                             owned building in downtown
                                                             Chicago.

                                                           • Over 150 staff housed on
                                                             two floors of the 24-hour
                                                             operation.

                                                           • Participant since 2011 in the
                                                             FGC waste and electronics
                                                             categories.
                                                                  www.epa.gov/smm

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 Waste  Diversion  Increased
ICE promote the recycling program through emails
and fliers.

Ultimately, ICE established a hybrid system of four
recycling centers in common areas and recycling
boxes at each work station. ICE estimates a
program participation rate of 85 percent.

With the help of the building's property
management, the agency also organized an
electronics recycling and reuse project to clean out
a storage  room full of equipment. These electronics
were either donated to schools or recycled with a
third-party certified electronics recycler.

ICE found the most significant challenges to the
recycling program were lack of funding for the
project and obtaining participation from ICE
employees. In addition, the agency handles
sensitive information, so some documents must be
shredded. It was a challenge to teach employees
the proper procedure for separating various types
of recyclables and separating sensitive from non-
sensitive papers. But this education was a critical
component to the successful implementation of the
recycling program. ICE provided reminders and
instructions via email, and asked employees for
their suggestions to make the recycling program a
success.

The agency hopes to continue its success by
working with GSAto encourage recycling throughout
the rest of the building, and is evaluating methods
to implement recycling collection at another ICE
location in a privately owned building.
  About the Federal Green Challenge

  The Federal Green Challenge, part of EPA's Sustainable Materials
  Management Program, is designed to challenge federal agencies
  throughout the country to lead by example in reducing the federal
  government's environmental impact. It helps agencies meet obligations
  under Executive Orders 13514 and 13423.
  In 2012, nearly 300 federal agencies, representing more than 500,000
  employees participated in the Federal Green Challenge. Their combined
  efforts resulted in an estimated cost savings of more than $31 million to
  U.S. taxpayers.
Region 5, Land and Chemicals Division, Materials Management Branch
EPA-905-F-14-001
February 2014
                 For More
                 Information

                 ICE's Chicago Field Office
                 Recycling Education Campaign
                 contact:

                 Angelina Ramos
                 312-347-2226
                 aramos82@ice.dhs.gov

                 Federal Green Challenge:
                 http://epa.gov/fgc

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