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The U.S. Environmental Protection Agency's (EPA's) Responsible Appliance Disposal (RAD) Program is a
partnership launched in October 2006 to protect the ozone layer, reduce emissions of greenhouse gases,
and benefit communities. The RAD Program recognizes partners that ensure the disposal of refrigerant-
containing appliances by using the best environmental practices available. The RAD  Program invites utilities,
retailers, manufacturers, local governments, universities, and other qualifying organizations to become
partners. The RAD Program also invites states to become RAD affiliates to promote the program to potential
partners and increase environmental benefits for their states and communities.

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Appliance Disposal:  The  RAD  Way
In 2012, an estimated 10.4 million refrigerators/freezers, 6.5 million window air conditioning units, and 806,000 dehumidifiers were
disposed of in the United States. These units contain ozone-depleting substances (CDS), greenhouse gases (GHGs), hazardous
substances, and recyclable materials.

Federal law requires refrigerant recovery and proper management and storage of universal waste (e.g., mercury), used oil, and polychlorinated
biphenyls (PCBs) prior to appliance disposal or recycling. However, federal law does not require the recovery of appliance foam, which is also a source
of ODS and GHG emissions. Unfortunately, options for proper disposal may be limited, and up to 25% of disposed refrigerators/freezers are resold onto
the secondary market.* The continued use of older, less efficient models puts a strain on energy demand.

Through the RAD Program, partners reduce emissions of ODS and GHGs by ensuring the proper recovery of both refrigerant and foam from end-of-life
appliances. They also save landfill space and reduce energy consumption by ensuring the recycling of durable materials, and keep communities clean by
preventing appliance dumping and the release of hazardous/toxic materials. Some RAD partners further reduce energy consumption by encouraging
appliance owners to permanently retire old, inefficient units. RAD partners achieve these benefits by collecting old  refrigerant-containing appliances
from consumers and responsibly disposing of them with the help of an appliance recycler who uses best environmental practices (see figure below).

This annual report presents RAD partners' environmental achievements for 2012.
                                                   RAD PARTNERS

                                                   Retailers
                                                   Utilities
                                                   Local Governments
                                                   Manufacturers
                                                   Other
 APPLIANCE RECYCLERS
Foam-
Refrigerant
-c
•Reclamation
• Destruction

 Reclamation
 Destruction
                                                                                             Metals, Plastics,
                                                                                             Glass
                                                                                             PCBs, Used Oil,
                                                                                             Mercury
               • Recycling

               .Proper
                Disposal
                                                                                      Recover  Recycle Reclaim    2012 Annual Report    1

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Program Growth
RAD has grown significantly over the past six
years.  In the last year alone, RAD expanded
from 44 to 50 partners and affiliates.
         2007    2008    2009    2010    2011   2012
          Manufacturer Partners    • Retail Partners
          State Affiliates         • Utility Partners
RAD Partners and  Affiliates
Fourty-eight partners and two affiliates reported their accomplishments for the RAD
Program from January 1, 2012, through December 31, 2012:
   American Electric Power (OH)
   Appliance Smart (Nationwide)
   Arizona Public Service (AZ)
   Austin Energy (TX)
   Avista Utilities (WA)
   Baltimore Gas & Electric Company (MD)
   Best Buy (Nationwide)
   Cape Light Compact (MA)
   City of Burbank Water & Power (CA)
   City of Fort Collins Utilities (CO)
   City of Lodi Electric Utility (CA)
   City of Palo Alto Utilities (CA)
   City of Richland Energy Services (WA)
   City of Riverside Public Utilities (CA)
   Commonwealth Edison (IL)
   Consumers Energy (Ml)
   Dayton Power & Light Company (OH)
   Energy Trust of Oregon (OR)
   GE Appliances (Nationwide)
   Georgia Power (GA)
   Great River Energy (MN)
   The Home Depot (Nationwide)
   Hoosier Energy (IN)
   Idaho Power (ID)
   Indiana Michigan Power (IN, Ml)
   Long Island Power Authority (NY)
Los Angeles Department of Water and
Power (CA)
MidAmerican Energy (IA, IL, NE, SD)
National Grid (MA, NH, NY, Rl)
Nebraska Public Power District (NE)
New York State Energy Research &
Development Authority (NY)
Northern Indiana Public Service Company (IN)
NSTAR (MA)
NV Energy (NV)
Pacific Gas & Electric Company (CA)
PacifiCorp (CA, ID, MT, OR, UT, WA, WY)
PNM (NM)
Puget Sound Energy (WA)
Roseville Electric (CA)
Sacramento Municipal Utility District (CA)
Salt River Project Power and Water (AZ)
San Diego Gas & Electric (CA)
Sears Home Services (Nationwide)
Silicon Valley Power (CA)
Snohomish Public Utility District No.l (WA)
Southern California Edison (CA)
Southern Maryland Electric Cooperative (MD)
Vectren Energy Delivery (IN, OH)
West Virginia Department of Environmental
Protection (WV)
WPPI Energy (IA, Ml, Wl)
   2    2012 Annual Report    Recover Recycle  Reclaim

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                                                                                     Recover  Recycle Reclaim    2012 Annual Report

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   EPA's Pacific Southwest Region Administrator, Jared Blumenfeld
   (second from right), celebrates the crushing of SCE's one
   millionth refrigerator with representatives from SCE and the
   Natural Resources Defense Council.
One In A Million

 ,0 • ••


   J
   You're one in a million.
     And maybe your
     refrigerator is too.
Founding RAD  Partner  Southern

California Edison Celebrates

One Million  Refrigerators

In 2012, RAD partner Southern California Edison (SCE) celebrated an
unprecedented milestone: the safe disposal of its one millionth refrigerator!

The utility has been recycling refrigerators for 18 years and was one of the first RAD
partners in 2006.
Properly disposing this volume of refrigerators-enough to fill a football stadium-has
resulted in significant environmental benefits, namely:
  • Avoided emissions of 177,000 Ibs of CDS
  • Avoided GHG emissions of nearly 4 million metric tons of carbon dioxide
    equivalent (MMTC02eq)
  • Energy savings of 7.9 billion kilowatt-hours (kWh)
The energy savings translate to $1 billion in saved costs for consumers.

To celebrate the milestone with their customers, the utility held a sweepstakes and
gave away a new ENERGY STAR®-qualified refrigerator.
SCE continues to engage their customers and ensure ongoing environmental
protection and financial savings by promoting their appliance recycling program
through retail stores, as well as social media.  Under the program, the utility offers
free pick-up and a $35 incentive for customers to recycle old refrigerators.
                                                  ff
                                                    After many years of recycling fridges and freezers for households in our region,
                                                    we're the first utility in the U.S. to hit the one million mark. We're very proud of this
                                                    milestone and even more proud of the impact it has had on our customers and our
                                                    communities.
                                                    Erwin Furukawa, SVP, Customer Service
                                                    Southern California Edison
   4   2012 Annual Report   Recover  Recycle Reclaim

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Foam  Recovery Technologies

If foam were recovered from all refrigerators and freezers disposed in the United States
using advanced foam recovery technologies, approximately 7 MMTC02eq would be
avoided per year—equivalent to the annual emissions of 1.5 million cars.*
When appliances are disposed  in the United States, the insulating foam, along with the whole
appliance shell, is typically cut into pieces by auto shredders and then sent to landfills. This
process releases the chemicals  used to make the foam into the environment, which contributes
to climate change and may harm the ozone layer. To protect the environment, RAD partners
voluntarily prevent  these emissions of ODS and GHGs with the help of appliance recyclers by
handling the foam using best environmental practices and technologies. These practices and
technologies include:
  •  Manual foam recovery is  performed using saws to cut through appliances and  expose
     the foam, which is then scraped apart, bagged, and sent for destruction in waste-to-
     energy (WTE) boilers.
  •  Semi-automated  foam recovery is similar to manual recovery in that saws are used to
     cut appliances and remove insulating foam by scraping; however, the foam is then put
     into an automated, pressurized system, which captures the blowing agent as a gas and
     condenses it into a liquid  for collection and safe destruction off-site (typically in a WTE
     boiler  or rotary kiln). The  residual foam "fluff" can be used as a landfill cover or burned
     for fuel.
  •  Fully automated foam recovery involves the shredding of appliance foam together with
     the whole appliance in a fully enclosed automated system that separates the blowing
     agent  and other durable components. Similar to the semi-automated process, captured
     liquid  blowing agent is sent off-site for destruction, while the foam fluff is used as a
     landfill cover or for fuel. In 2011, GE Appliances became the first RAD partner to send
     used appliances to the fully automated UNTHA Recycling Technology (URT) system at
     ARCA's Advanced Processing (AAP) facility in Pennyslvania.
Since the launch  of the RAD  program in 2006, there has been growing  momentum towards
the use of foam recovery technologies across the United States, with  more than 35 facilities
now  in use and additional facilities expected to come on line in the near future.
Bags of foam following manual recovery, awaiting destruction at the
JACO Environmental, Inc. facility in Fullerton, CA.
                                                                                       Recover  Recycle  Reclaim    2012 Annual Report

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Refrigerators awaiting transport to a JACO appliance recycling facility that
services RAD partner, National Grid.
   ff
      We are honored to be the RAD Program's
      50th partner, joining the nation's leading
      utilities, retailers, and manufacturers
      in raising the bar for safe appliance
      disposal. RAD is the perfect complement
      to our Low Income Refrigerator
      Exchange Program, allowing us to offer
      our qualifying customers new, energy
      efficient appliances free of charge, while
      guaranteeing that their old units will be
      disposed of using  the best environmental
      practices. It's a win- win for our customers
      and the environment.
      David Jacot, Director of Energy Efficiency,
      Los Angeles Department of Power
      and Water
                                                            Results
In 2012, RAD's 48 partners collected and processed a total of 886,677
refrigerant-containing appliances, including:
  *  794,113 refrigerators
  •  84,063 stand-alone freezers
  •  7,321 window air conditioning units
  •  1,180 dehumidifiers
By disposing these units using the best available practices, RAD partners have helped
protect the ozone layer, reduced GHG emissions, reduced energy use, and increased
recycling. The environmental benefits are described in the following pages.
Number of Refrigerant-Containing Appliances Processed by RAD Partners,
2007-2012
            2007       2008       2009

                            • Dehumidifiers
                             Air Conditioning Units
                                           2010
        2011

Stand-Alone Freezers
Refrigerators
                                                                2012
    6    2012 Annual Report    Recover  Recycle Reclaim

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Ozone  Layer Recovery: Where Are

We  Now?

Emissions of ODS, including chlorofluorocarbons (CFCs) and
hydrochlorofluorocarbons (HCFCs), deplete the stratospheric ozone layer, which
filters out dangerous ultraviolet (UV) solar radiation approximately 15 miles above
the Earth's surface.
Significant increases in UV radiation reaching the Earth's surface have been linked to
significant health problems, including:

   •  Skin cancer (melanoma and non-melanoma)
   *  Cataracts and other eye damage
   •  Premature aging of the skin and other skin problems
   •  Immune system suppression

Because of the damaging effects caused by UV rays, protecting the ozone layer also
protects the health of humans and other living things on the planet.

Beginning in the 1920s, CFCs and later HCFCs were widely used across a range of
applications, including refrigerants and foam  blowing agents in refrigerated appliances
and other equipment types. Their harmful effects were discovered during the early
1980s, and their global production and consumption became controlled under the
Montreal Protocol on Substances that Deplete the Ozone Layer, signed in 1987.

Due to the slow recovery process of stratospheric ozone and the long atmospheric
lifetime of ODS-with CFC-12  lasting 100 years-seasonal ozone holes still gape over
Antarctica (see figure,  right).* The ozone layer has gradually been recovering due to
international efforts to end use of ODS, with full recovery expected around the middle
of the century.1
   Ozone Hole over Antarctica
           100  200 300 400 500 600
            Total Ozone (Dobson units)
700
The ozone hole observed over the Antarctic pole during
September 2012. Photo Credit: NASA, 2013.*
                                                                                Recover  Recycle  Reclaim   2012 Annual Report    7

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      Characteristics of Gases Used as
  Refrigerants and Foam-Blowing Agents in
      Appliances Reaching End-of-Life
 Compound
 Global     Ozone
Warming   Depletion
Potential   Potential
 (GWP)*     (ODP)t
Predominant
   Use in
 Appliances
CFC-II
CFC-12
HCFC-22
HCFC-141b
HFC-134a
HFC-245fa
4,750
10,900
1,810
725
1,430
1,030
1
1
0.055
0,11
0
0
Foam
Refrigerant
Foam
Refrigerant
Refrigerant
Foam
*GWP calculations are based on the 100-year direct GWPs provided in
 the Intergovernmental Panel on Climate Change Fourth Assessment
 Report (2007), which are relative to C02.

*ODPs are based on values provided in the Montreal Protocol.
Stratospheric Ozone Benefits

RAD partners reduce ODS emissions by safely recovering refrigerants as
well as foam blowing agents, which also deplete the ozone layer.
Older refrigerated appliances that were manufactured with ODS are being retired
today. On average, partners recovered 0.42 Ib. of refrigerants and 0.93 Ib. of
foam-blowing agents from each refrigerator/freezer. Across all equipment types,
RAD partners recovered a total of 309,100 Ibs. of CFC and HCFC refrigerants,
and 447,200 Ibs. of CFC and HCFC foam-blowing agents, avoiding the release of
274 OOP-weighted metric tons in 2012. In addition to being ODS, refrigerants and
foam-blowing agents also have high GWPs, as shown in the table to the left and
discussed further on the next page.
                                                        Refrigerants and Foam-Blowing Agents Reclaimed or Destroyed by
                                                        RAD Partners in 2012
                                                          350,000

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C  imate Benefits
CFCs, HCFCs, and hydrofluorocarbons (MFCs) contained in appliances all contribute
to climate change.

These refrigerants and blowing agents are up to 100 to 10,900 times more damaging to
the climate system than C02 on an equal mass basis. In addition to CFCs and HCFCs, RAD
partners prevent the release of MFCs, non-ozone-depleting substances which are also
potent greenhouse gases. Recovering these compounds, even in small quantities, can
result in significant climate benefits. During 2012, RAD partners recovered 72,700 Ibs. of
MFCs. Additional climate benefits are achieved through the recycling of durable materials
from appliances, which prevents indirect GHG emissions associated with the generation of
electricity that would have otherwise been needed to produce virgin materials.

During 2012, RAD  partners achieved the reduction of more than 2 MMTC02eq, which is
approximately equivalent to the annual carbon sequestered by U.S. forests spanning 1.9 million
acres-an area larger than the state of Delaware. Of this, 65%  can be attributed to reclaiming
or destroying refrigerants, 29% to reclaiming or destroying foam-blowing agents, and 6% to
recycling durable materials. Additional climate benefits are realized through energy savings
detailed on the next page.

GHG Emissions Avoided  through Proper Appliance Disposal by RAD Partners
     In 2012, RAD partners achieved
     climate benefits equivalent to:
            2.5
        8  2.0
            15
            <•-''
            1.0
           0.5  -
Source: EPA's Greenhouse Gas Equivalency Calculator. Available
at www.epa.gov/cleanenergy/energy-resources/calculator.html.

* This does not include GHG emissions reductions associated
 with early appliance retirement.
                 2007
                          2008
                                   2009
                                            2010
                                                     2011
                                                              2012
                    Durable Goods Recycling
                                      Foam Recovery
                                                   Refrigerant Recovery
                                                                                          Recover  Recycle  Reclaim    2012 Annual Report    9

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                                                           Energy  Savings
Karen Gaudet won $500 from ARCA in a contest drawing by Austin
Energy for customers who recycled their old, inefficient refrigerators
and freezers.
       Getting rid of a 20-year-old
       refrigerator could save your
       household roughly 1,040
       kWh/year-or about
       $125/year*
                                                           For utilities, appliance recycling programs can be an important component of a
                                                           successful demand side management program.

                                                           Replacing old, inefficient appliances with new ones reduces the amount of electricity
                                                           needed to power them and, therefore, the amount of indirect GHG emissions released.
                                                           In 2012, appliance recycling programs operated by the 44 RAD utility partners covered
                                                           a territory of 36 million households across 27 states,  representing approximately 30% of
                                                           U.S. households. The average age of refrigerators collected was over 20 years old. In total,
                                                           RAD utility partners reduced energy use by more than 2.6 billion kWh by removing old
                                                           refrigerators, stand-alone freezers, window air conditioning units, and dehumidifiers from
                                                           the grid. These energy savings translate to climate benefits of nearly 2 MMTC02eq and are
                                                           estimated to have saved consumers $313 million.
RAD Utility Partners Across the United States
                                                       o
                                              States with RAD Utility Partners
                                              States without RAD Utility Partners
    10   2012 Annual Report    Recover Recycle  Reclaim

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Environmental Benefits for

Communities

In 2012, RAD partners further protected the environment by keeping
recyclable materials out of landfills and ensuring the proper handling of
hazardous waste, as shown below.

Materials prevented from going to a landfill:

  •  116.7 million Ibs. of ferrous metals (e.g., steel)
  •  5.8 million Ibs. of non-ferrous metals (e.g., copper)
  •  21.9 million Ibs. of plastic
  •  3.4 million Ibs. of glass

Toxic or hazardous materials properly handled:

  •  76,800 gal. of used oil
  •  43,600 PCB-containing capacitors
  •  3,700 mercury-containing components

If released into the environment, used oil can leak into groundwater and major
waterways and pollute drinking water sources. In addition to used oil, appliances
may contain toxic chemicals and heavy metals—namely PCBs from capacitors
and mercury from thermostatic switches. PCBs are regulated by EPA as toxic
substances; they may cause cancer and liver damage and can have negative effects
on the neurological development of children, as well as the human reproductive,
immune, and endocrine systems. Mercury is toxic and causes a variety of adverse
health effects, including tremors, headaches, respiratory failure, reproductive and
developmental abnormalities, and potentially, cancers.
    The local community learns about the importance of proper
    refrigerator disposal at the pop-up museum hosted by National
    Grid and NSTAR in downtown Boston.
ff
  As a customer-owned cooperative, it's important
  to us to offer the environmentally safe appliance
  disposal services that our community has been asking
  for. By joining RAD in 2012, we became the second
  RAD utility partner in the Mid-Atlantic region, jj

  Jeff Shaw,
  Environmental Programs and Energy
  Conservation Director, Southern Maryland
  Electric Cooperative
                                                                                   Recover Recycle  Reclaim   2012 Annual Report   11

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  Increasing  Benefits Over Time
  In 2007, nine RAD partners recovered 63,400 Ibs. of refrigerants and 147,700 Ibs. of foam-blowing agent. As of 2012, the program has
  expanded to 48 partners and 2 state affiliates, who have recovered 381,800 Ibs. of refrigerant and 455,500 Ibs. of foam-blowing agent.

  The majority of refrigerant and foam-blowing agents recovered in 2012 were CFCs. This is the result of RAD partners' efforts to target older,
  inefficient units. In the coming years, more HFC units will be retired. Proper handling of HFC refrigerants and blowing agents at end-of-life will reduce
  GHG emissions.
ff
  At GE Appliances, we are committed to minimizing the environmental impact of our appliance products from manufacturing to end-of-life
  disposal. We are proud that through our efforts as the first RAD manufacturer, we reduce greenhouse gas emissions through safe handling
  of both ODS and HFC foams.
  Mark Shirkness, General Manager Distribution Services, GE Appliances

                        Refrigerants and Foam-Blowing Agents Recovered by RAD Partners, 2007-2012
             500,000

             450,000

             400,000

             350,000

             300,000

             250,000

             200,000

             150,000

             100,000

              50,000
                                                                                      455,400
                                412,200
                                                                               418,300

63,500


•    •    •    •    •
                     2007     2008     2009     2010     2011
                                         Refrigerant
                                   HFC-134a  • HCFC-22  • CFC-12
                                                             2012

                                                2007      2008      2009     2010
                                                                Foam-Blowing Agent
                                                          m HFC-245fa   HCFC-141b  • CFC-
                                                                                                    2011
                                                                                                           2012


                                                                                                    "
  12    2012 Annual Report    Recover Recycle  Reclaim

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Working Toward a  Safer  Tomorrow
CFC and HCFC refrigerants and foams contained in older appliances can
damage the ozone layer and climate system if not  properly recovered at
equipment disposal.

Global production of new appliances is moving towards safer alternatives. But
because appliances last a long time, older appliances being retired today still
contain CFCs and HCFCs. Newer units contain HFC refrigerants and foam-blowing
agents that, while not ozone depleting, can still damage the climate system if not
properly handled at end of life. As RAD partners work to properly recycle appliances
using best environmental practices, the environmental benefits will continue for
years to come.

Fortunately, new technologies and growing capacity for recovering refrigerants and
foams from appliances are increasing the ability to capture harmful substances at
appliance disposal sites nationwide. The RAD Program,  its partners, and innovative
recyclers have been critical in this progress. Together, we will continue to build
momentum and keep working towards a safer tomorrow.
To learn more, visit:

U.S. Environmental Protection Agency
Stratospheric Protection Division
www.epa.gov/rad
San Diego Gas & Electric rolls out its 150,000th appliance for proper disposal at an ARCA
recycling facility.
                                                                                Recover Recycle Reclaim    2012 Annual Report

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