Transport Partnership
                                      U.S. ENVIRONMENTAL PROTECTION AGENCY
How to Develop a Green Freight Program:

A Comprehensive Guide and Resource Manual

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   Introduction
MESSAGE FROM SMARTWAY

MODULES
    Module I: Drivers for Green Freight Initiatives
    Module II: Build Program Foundation
    Module III: Create Program
    Module IV: Launch and Implement Program
    Module V: Evaluate, Refine, Enhance, and Expand

APPENDICES
    Appendix A: Brief History of SmartWay and Major Milestones
    Appendix B: Resources
    Appendix C: SmartWay Program Materials
                                                            Introduction

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                                                                          Chris Grundler, Director,
                                                                          Office of Transportation
                                                                          and Air Quality (OTAQ),
                                                                          U.S. EPA
Message from SmartWay

Freight transportation is critical to businesses,
consumers, and the world economy. The freight
sector moves vast volumes of goods, commodi-
ties, materials,  and food, domestically and glob-
ally, and is a primary factor in economic growth
and development. But goods movement comes
with an  impact on the  planet's environment: it
contributes a significant portion of mobile source
air pollution  emissions, and its contribution is
expected  to grow significantly in coming years.
Globally, carbon dioxide (C02) emissions from freight transport are
growing more quickly than those from passenger vehicles.  In particular,
heavy duty vehicles are expected to be the largest emitter of C02 from
all transportation modes by 2035.1

Freight transport is also responsible for a substantial fraction of other
pollutants such as black carbon, which has a disproportionate impact on
short-term global warming. For example, in 2000, approximately 19 per-
cent of global black carbon emissions came from transportation sources,
with the vast majority  being diesel-fueled.2 Similarly, diesel  trucks are
responsible  for the largest fraction of nitrogen oxides emissions among
all transportation sources.3
                      1.  Climate and Clean Air Coalition (2014). Green freight goes global: Moving toward a
                         global action plan. Retrieved from http://www.epa.gov/smartway/about/documents/
                         webinars/ccac-webinar012214.pdf. p. 12.
                      2.  U.S. EPA (2012). Report to Congress on Black Carbon. Retrieved from http://www.epa.
                         gov/blackcarbon/2012report/fullreport.pdf. p. 102.
                      3.  J. Borken-Kleefeld (2012). Pollutant emissions from the road transport sector—
                         global and regional technology perspectives. Retrieved from http://www.htap.org/
                         meetings/2012/2012_10/Presentations/Monday/Borken_TRA_issues1 .pdf.
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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Increasingly, freight shippers and carriers and their customers are
demanding tools and solutions to better measure and manage their
greenhouse gas and other emissions nationally and globally. Recognizing
the social, environmental, and economic impacts of goods movement,
the U.S. EPA collaborated with the U.S. freight transportation industry in
2004 to create the SmartWay Transport Partnership to help reduce trans-
portation sector emissions and energy use from goods movement.

The SmartWay Transport Partnership uses a market-based, public-private
collaboration framework to provide freight shippers, carriers, and logis-
tics companies with tools to benchmark and improve fuel-efficiency,
save money, and track progress, while earning public recognition for their
achievements. Since its launch, SmartWay has grown into an effective
bi-national partnership program operating in the United  States and Cana-
da. Its principal elements include:

•  Partnership Program, which assesses, benchmarks, and tracks the
   emissions of carriers, shippers, and logistics companies; includes a
   national program to foster the adoption  of advanced technologies and
   strategies; and develops carbon benchmarking and reporting tools to
   empower Partners to optimize their freight-related carbon footprint.

•  Technology Program, which features technology  assessment,
   SmartWay Tractor/Trailer designation, and SmartWay technology verifi-
   cation. The information provided by this  program helps freight carriers
   ensure the performance and effectiveness of investments in fuel
   savings and emission reduction technologies.

•  Recognition, marketing, and outreach activities, which give Part-
   ners visibility (SmartWay website, logo, awards), information and
   education  (webinars, fact sheets, e-update, website, workshops), and
   brand marketing (public service announcements, media campaigns,
   events).
                                                                            Introduction

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                     •   Financing, which provides innovative mechanisms to help freight
                        transportation companies invest in installing fuel-saving and emis-
                        sions-reducing technologies.

                     •   Light duty vehicle labeling, which creates consumer demand for
                        and awareness of SmartWay-certified vehicles which are used in pref-
                        erential leasing and purchasing programs.

                     SmartWay also supports international green freight programs in other
                     countries and regions, working (and sharing information) with global,
                     regional, and multilateral initiatives to develop consistent performance
                     metrics and measurement tools across the global supply chain.

                     This course book is designed to provide information, best practices,
                     lessons learned, and guidance to enable nongovernmental organizations,
                     governmental agencies, and other entities to design,  build, and imple-
                     ment their own green freight programs modeled on SmartWay. It shares
                     best practices and lessons learned from the U.S. EPA's more than 10
                     years of experience in developing and implementing SmartWay. It is our
                     sincere hope that others will benefit from this experience and use this
                     guidance  to develop effective green freight programs, which will  benefit
                     not only stakeholders in host countries' freight industry but the global
                     climate as well.

                     This course book is designed to be used in a group session or workshop
                     led by an  instructor or as a guide for personal study. It is divided into
                     five "modules" that walk readers through the process of establishing
                     a green freight program from the beginning stages of market analysis
                     through program assessment and future improvement. Each module can
                     be used as a stand-alone  reference document; the five modules can also
                     be taken as a whole to  provide a comprehensive approach to establish-
                     ing a green freight program.  In  addition to the main content, the work-
                     book includes tips, examples of how the SmartWay program operates,
                     and group exercises designed to set participants on the path to creating
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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a successful green freight program. Times indicated for sections and
group exercises are guidelines. Feel free to take as much or as little time
as you need to cover the material.
Modules at a Glance
Module I: Drivers for Green Freight Initiatives
Suggested time: 2 hours
Learn about the systemic drivers that can lead to the establishment of
a green freight program, as well as the benefits of using a voluntary
program approach to address these challenges and encourage environ-
mental improvements in the freight industry.
              Sections and Exercises
 A. Local and Global Impacts of the Freight Industry
    Group Exercise: Identify the Impacts of Freight
 B. Current and Prospective Regulatory Drivers
    Group Exercise: The Regulatory Context for Green Freight
 C. Freight Customer Needs and Industry Challenges
    Group Exercise: The Value of Green Freight
 D. Creating Your Green Freight Program
    Group Exercise: The Value of Using a Voluntary Approach
Suggested
  Times
  15 min.
  15 min.
  15 min.
  15 min.
  15 min.
  15 min.
  15 min.
  15 min.
 1-2
 1-7
 1-7
1-12
1-14
1-18
1-19
1-22
                                                                                   Introduction

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                        Module II: Build Program Foundation
                        Suggested time: 3 hours
                        Learn about key aspects of a green freight initiative's program framework
                        and considerations for the development of a green freight program.
                                        Sections and Exercises
                         A. Assess State of Freight Industry, Technologies, and Practices
                             Group Exercise: Assess the Freight Industry in Your Country
                         B. Identify Leaders in Industry, NGOs, Government Agencies,
                           and Academia
                             Group Exercise: Brainstorm Stakeholders
                         C. Establish the Administrative Infrastructure of the Program
                             Group Exercise: Outline Program Administrative Structure
                         D. Develop Program Performance Goals
                             Group Exercise: Program Goal Setting
                         E. Establish Budget and Secure Funding
                             Group Exercise: Brainstorm Funding Sources
Suggested
  Times
  30 min.
  15 min.
  15 min.

  15 min.
  30 min.
  15 min.
  15 min.
  15 min.
  15 min.
  15 min.
11-2
1-12
1-14

1-15
1-17
1-18
1-19
1-20
1-21
1-24
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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Module III: Create Program
Suggested time: 5 hours
Learn about the design and development steps needed to launch and
sustain a successful green freight program.
                Sections and Exercises
 A. Partnership Program Design and Development
     Group Exercise: Developing Program Goals
 B. Partner Tools and Database
     Group Exercise: Developing Partnership Agreements
 C. Brand Development, Marketing, and Outreach
     Group Exercise: Create a Brand Platform
     Group Exercise: Partner Outreach and Support Tools
     Group Exercise: Create a Targeted List of Conferences
                  and Events
     Group Exercise: Identify Outreach and Partner Support
                  Tools for Your Program
 D. Technology Verification and  Labeling
     Group Exercise: Technology Verification and Labeling
Suggested
  Times
  50 min.
  20 min.
111-2
111-2
11-11
11-11
1-40
11-41
11-47
11-51

11-58

11-58
11-73
                                                                                          Introduction

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                        Module IV: Launch and Implement Program
                        Suggested time: 3 hours
                        Learn how to ensure the successful launch and initial implementation of
                        a green freight program.
                                       „  ..        ...    .                    Suggested
                                       Sections and Exercises                    °
                                                                                 Times
                         A. Launch Charter Partners                                   15 min.       IV-2
                             Group Exercise: Identify Prospective Charter Partners           10 m in.       IV-3
                         B. Recruit Partners                                          15 min.       IV-3
                             Group Exercise: Evaluate Industry Resources                  10 min.       IV-5
                         C. Train Partner Account Managers (PAMs)                       15 min.       IV-6
                             Group Exercise: Create a PAM Framework                    10 min.       IV-9
                         D. Launch Database                                         15 min.      IV-10
                             Group Exercise: Review an Example Partner Tool               15 m in.      IV-11
                         E. Launch Program Tools                                     20 min.      IV-11
                             Group Exercise: Download the SmartWay Truck Tool            15 min.      IV-12
                         F. Launch Finance Program                                   10 min.      IV-12
                             Group Exercise: Outline Your Finance Program                 10 min.      IV-12
                         G. Begin Marketing Activities and Hold Inaugural Launch Event       15 min.      IV-13
                             Group Exercise: Create a Launch Event Guest List              5 m in.      IV-14
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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ModuleV: Evaluate, Refine, Enhance, and Expand
Suggested time: 2 hours
Learn how to grow, enhance, and mature the program, to transition
beyond initial program implementation, and to ensure that it will con-
tinue to meet the needs of the freight industry as the marketplace and
needs change.
              Sections and Exercises
 A. Collect Partner Feedback
    Group Exercise: Develop a Feedback Plan
 B. Compile, Process, and Evaluate Data
    Group Exercise: Examine an Example Benefits Calculation
 C. Refine and Add New Elements to Enhance and Expand
   Program
    Group Exercise: SmartWay Partner Portal
    Group Exercise: Program Expansion Areas
Suggested
  Times
  10 min.
  10 min.
V-12
V-14
                                                                                  Introduction

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                          NOTICE
                          This document contains copyrighted material on pages 1-6, 1-15, II-5, III-59, 111-61, III-70.
                          Credited images are the property of their listed sources, who reserve all rights; the table
                          on page 11-10 is released under a Creative Commons Attribution-ShareAlike 3.0 Unported
                          license (http://creativecommons.Org/licenses/by-sa/3.0/).
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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MODULE i     Drivers  for Green  Freight Initiatives
     In this module, you will learn about the systemic drivers that can lead to the establishment
     of a green freight program, as well as the benefits of using a voluntary market-based, public-
     private partnership program approach to encourage environmental improvements in the
     freight industry. Key concepts include the impacts of the freight industry, regulatory drivers,
     customer demands, and challenges to freight sustainability efforts.
     CONTENTS
     A.  Local and Global Impacts of the Freight Industry	1-2
     B.  Current and Prospective Regulatory Drivers	1-7
     C.  Freight Customer Needs and Industry Challenges	1-14
     D.  Creating Your Green Freight Program	1-19
                             Suggested time for this module: 2 hours
                                                  Module I: Drivers for Green Freight Initiatives

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Freight Industry Structure
and Participation Roles
Many freight organizations
and stakeholders work
together to move product
smoothly from point A to
point B. The main types
of freight organizations,
as defined by SmartWay's
Partnership criteria, are
described below:

         own or lease
  and operate their own
  truck fleets, rail lines,
  air vehicles, barges, or
  marine cargo vessels to
  transport goods.
         rs contract out
  their  shipping, most
  commonly directly with
  carriers but also through
  logistics providers.
• Logistics providers
  provide bundled logis-
  tics services—including
  management of materi-
  als, transportation, and/
  or inventory; inbound and
  outbound freight; and/or
  warehousing—to carriers
  and shippers.
                   pro-
  vide pickup and delivery
  for domestic and interna-
  tional shipments.
               rs buy and
  sell freight transportation
  services and usually work
  on behalf  of carriers or
  shippers.
         Local and Global Impacts of the Freight
         Industry
There are many important reasons for establishing a green freight
program. The freight industry has far-reaching and complex environ-
mental, social, and economic impacts that accrue at the local level  but
have global consequences. While the freight industry provides a critical
service to the world's growing population, it nonetheless accounts for
a significant portion of the total emissions of black carbon, greenhouse
gases (GHGs), and other pollutants from the transport sector. In certain
regions of the world, the freight sector's contribution of GHG emissions
can be inordinately high. For example, in India,  only 5 percent of vehicles
are trucks, yet they consume 46 percent of transport fuel and generate
63 percent of carbon dioxide (C02) and 59 percent of particulate matter
emissions (which includes black carbon).1 As globalization and urban-
ization continue, developing economies grow and standards of living
continue to rise; fuel consumption and emissions associated with freight
movement will  rise as  well.  By the year 2050, medium- and heavy-duty
freight trucks worldwide are projected to consume 1,240 billion liters of
fuel, a  138 percent increase over 2000 levels.2

By establishing a green freight program in your country, you can achieve
many benefits for your citizens. Some of the primary benefits are listed
below.

Energy and environmental impacts
•  Reduce public health impacts from diesel emissions.  Oxides of
   nitrogen (NOX) and particulate matter (PM), including black carbon,
1.  Green FreightAsia. Competitive Advantage Through Fuel Efficient and More
   Sustainable Operations. Retrieved from http://cleanairinitiative.org/portal/sites/default/
   files/documents/Freight_Paper-_UNCRD_FINAL_Aug2010.pdf.
2.  Green FreightAsia. Competitive Advantage Through Fuel Efficient and More
   Sustainable Operations. Retrieved from http://cleanairinitiative.org/portal/sites/default/
   files/documents/Freight_Paper-_UNCRD_FINAL_Aug2010.pdf.
                 How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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   are key pollutants that are produced by the diesel engines that are
   the workhorses of the freight industry. Those emissions contribute
   to serious public health problems, including premature mortality, and
   contribute to the creation of tropospheric ozone. These pollutants
   aggravate respiratory and cardiovascular diseases, which can result in
   increased hospital admissions, emergency room visits, and school ab-
   sences; lost work days; and restricted activity days. Additionally, since
   2002, the U.S. Environmental Protection Agency (EPA) has classified
   exposure to diesel exhaust as likely to be carcinogenic to humans.

•  Lessen impacts on vulnerable populations.  Children, the elder-
   ly, and people with existing health conditions are disproportionately
   affected by emissions generated by the freight industry  because their
   cardiovascular, respiratory, and immune systems are more vulnerable
   to pollutants. In addition, freight yards, ports, borders, and other areas
   of concentrated truck/rail activity are often near lower-income neigh-
   borhoods, with their emissions disproportionately impacting these
   communities.

•  Reduce black carbon and GHG emissions that contribute to
   climate change.  The transportation sector consumes a significant
   amount of diesel fuel, and the freight industry is a major component
   of the transportation sector (though exact proportions vary from coun-
   try to country). In terms of  emissions, every liter of diesel consumed
   creates 2.7 kilograms of C02—a  major GHG—as well as black carbon,
   another key contributor to climate change.

•  Improve energy security.   The  freight industry is largely reliant on
   petroleum-based fuels, which constitute up to 30 percent of oper-
   ational costs in mature markets.3 A freight industry that uses less
   fuel is also less vulnerable to fuel price increases, less vulnerable to
   changes in fuel availability, and less reliant on imported fuels.

3.  KPMG International (2011). Competing in the GlobalTruck Industry: Emerging Markets
   Spotlight. Retrieved from http://www.kpmg.com/Global/en/lssuesAndlnsights/
   ArticlesPublications/global-truck-industry/Documents/emerging-markets.pdf.
(jQj) Defining the Terms
What Is Black Carbon, and
How Does It Impact the
Environment?
Black carbon is a compo-
nent of PM that comes
from the incomplete com-
bustion of fossil fuels, bio-
fuels, and biomass. Older,
less efficient engines and
higher-sulfur diesel fuels are
significant sources of black
carbon. It is very effective
at absorbing light and also
reduces the reflectivity
of snow and ice, which
contributes to increased
temperatures and accelerat-
ed snowmelt.
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                       Social and economic impacts
                       •   Lower transportation fuel costs.   Fuel prices have a significant
                          impact on freight carrier profitability and competitiveness. They also
                          affect the cost of delivering products to shippers and, ultimately, to
                          consumers. In the United States, along with labor, fuel costs repre-
                          sent the highest portion of operating costs for truck freight transporta-
                          tion.4 In countries with lower labor costs that rely on fuel imports, fuel
                          costs may be responsible for up to two-thirds of total freight costs.6
                          So a green freight program that delivers improved freight operating
                          efficiency and reduced fuel consumption will have a direct economic
                          benefit to freight carriers, shippers, and the public.

                       •   Mitigate infrastructure and congestion problems.  The freight
                          industry demands space on roads for moving its products by truck.
                          Freight movement can exacerbate already congested roadways,
                          particularly in urban areas, increasing the costs associated with lost
                          productivity. For example, recent estimates put the daily cost of
                          traffic congestion at $55 million per day in  the Philippines.6 More
                          efficient freight operations, such as reducing empty-miles, can both
                          help reduce congestion and minimize freight-related  infrastructure
                          needs and pollution. Furthermore, as urban populations and vehicle
                          ownership grow (estimates suggest that people living in cities will
                          nearly double by 2050, reaching 6.3 billion  globally; vehicle ownership
                          will increase at the same time, particularly in developing countries7),
                       4. American Transportation Research Institute (2010). An Analysis of the Operational
                         Costs of Trucking. Retrieved from http://www.atri-online.org/research/results/
                         ATRITRBOpCosts.pdf.
                       5. Green FreightAsia. Competitive Advantage Through Fuel Efficient and More
                         Sustainable Operations. Retrieved from http://cleanairinitiative.org/portal/sites/default/
                         files/documents/Freight_Paper-_UNCRD_FINAL_Aug2010.pdf.
                       6. Remo, M.V. (2013). Traffic costs P2.4B daily. Philippine Daily Enquirer. July 6. Retrieved
                         from http://business.inquirer.net/130649/traffic-costs-p2-4b-daily. (P2.4 billion at 0.023
                         U.S. dollars per Philippine peso.)
                       7 Shell Foundation (2012). Scaling Solutions for Sustainable Mobility.
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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   freight efficiency will become imperative to minimizing congestion
   and transportation-related air pollution.

   Improve roadway safety.   All on-road traffic poses safety risks,
   including accidents resulting in injuries and loss of life. As overall
   traffic volumes increase, so do such accidents. Large,  heavy-duty
   trucks can be responsible for a significant and increasing proportion of
   overall accidents and fatalities. For example, the figures below show
   truck-related fatalities in the  United States from 2009 to 2011. During
   this time, the fatality incidence rate associated with truck accidents
   increased in comparison to total fatalities for  all vehicles.8 It is inter-
   esting to note that individuals involved in large truck accidents are
   much more likely to die (as opposed to just being injured) compared
   to those involved in an average "All Vehicle" accident. For example,
   in 2011 fatalities from large truck accidents accounted  for about 10
   percent of all of the total vehicle fatalities, but injuries  from large
   truck accidents only account for about 4 percent of all vehicle injury
   accidents. To the extent that green freight programs improve routing,
   reduce kilometers travelled,  and reduce truck speeds,  overall roadway
   safety should also improve.
  Figure 1.1 - Fatality Rates (per 100 Million Vehicle-Miles Traveled)
       for Large Trucks and Buses, and All Vehicles, 2009-2011
 2009
 2010
 2011
            0.122
               I
             0.133
               I
             0.136
                                                          1.15
                                                        1.11
                                                        1.10
                  LargeTrucks and Buses          | All Vehicles
Source: Federal Highway Administration, Highway Statistics 2010 and Highway Statistics
2011, Table VM-1; and National Highway Traffic Safety Administration, PARS and GES.
8.  Federal Motor Carrier Safety Administration (2013). Commercial Motor Vehicle Facts
   - March 2013. p. 2. Retrieved from www.fmcsa.dot.gov/safety/data-and-statistics/
   commercial-motor-vehicle-facts-%E2%80%93-march-2013.
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                                          Figure 1.2 - Injury Rates (per 100 Million Vehicle-Miles Traveled)
                                              for Large Trucks and Buses, and All Vehicles, 2009-2011
Fuel Economy
ImprovementTechnologies
and Strategies
  Aerodynamic retrofits
  (e.g., cab, roof, and trailer
  fairings; nosecones)
  Rolling resistance
  improvements (e.g.,
  low-rolling-resistance
  tires, single-wide tires,
  tire pressure monitor-
  ing, and automatic tire
  inflation)
  Idle reduction technolo-
  gies and strategies (e.g.,
  auxiliary power units,
  auto engine start/stop,
  truck stop electrification)
  Improved engine/pow-
  ertrain design (e.g.,
  turbocharging, turbocom-
  pounding, hybridization)
  Lightweighting (e.g., alu-
  minum wheels, engine,
  and trailer)
  Operational efficiency im-
  provements (e.g., route/
  network optimization,
  packaging reductions,
  driver training)
                                        2009
                                        2010
                                         2011
                                                3.15
                                                3.57
                                                 3.80
                                                                                                       75.0
                                                                                                        75.5
                                                                                                        75.3
Close-up of gap fairing technology
                  LargeTrucks and Buses          | All Vehicles
Source: Federal Highway Administration, Highway Statistics 2010 and Highway Statistics
2011, Table VM-1; and National Highway Traffic Safety Administration, PARS and GES.

•  Drives technological innovation.
   Green freight programs can play a role
   in spurring technological advances in
   engine, tractor/trailer, and tire design,
   as well as cleaner fuel standards.
   Programs can also help bring those
   innovations to market at a scale that
   drives down costs.  For example,
   SmartWay has promoted the use of aerodynamic truck and trailer
   treatments such as gap reducers, which have become increasingly
   common on tractor-trailer rigs in the United States and can  reduce
   fuel consumption by 5 percent or more. In addition,  the pervasive-
   ness of computer- and GPS-based freight tracking systems  allows for
   significant  improvements in operational efficiency, such as the reduc-
   tion of empty back-hauls. As truck fleets in other countries continue
   to take advantage of new efficiency technologies and logistics strat-
   egies, their adoption will become easier and less costly elsewhere.
   Freight carriers and shippers that do not adopt these measures soon
   are likely to operate at a disadvantage relative to their competition.

•  Local economic development.  Freight efficiency  keeps local capital
   local and frees up financial resources for alternative  uses. A green
   freight program can also foster new local industries. Jobs associated
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   with installing and maintaining clean diesel technologies, for example,
   can be created and sustained from the demand driven by a green
   freight program.
      GROUP EXERCISE:
      Identify the Impacts of Freight
       15 minutes
      Create lists of environmental, social, economic, and other
      impacts that the freight industry has in your country (include
      both positive and negative impacts).
        Current and Prospective Regulatory Drivers
Global trends in NOX and PM regulations
For years, many countries have been developing and implementing
regulations to address the significant health and environmental impacts
of diesel exhaust. A number of countries and regions have adopted
complementary sets of standards for exhaust emissions and clean diesel
fuel specifications. These include the European Union, Brazil, Canada,
China, and Mexico, among many others. The engine standards have
typically targeted new engine and vehicle manufacturers and are often
based upon U.S. or European Union requirements. They have become
progressively more stringent since the 1990s, with both NOX and PM
emissions levels falling by up to 99 percent from uncontrolled levels.
These standards are possible only when paired with regulations that
bring ultra-low-sulfur diesel fuel (50 to 15 parts per million [ppm] sulfur)
to market, enabling retrofit installations of or new equipment with PM
filters and diesel oxidation catalysts that can eliminate 99 percent of
carbonaceous PM and 90 percent NOX emissions reductions.
Low-Sulfur Fuel and Clean
Diesel Technologies
The level of sulfur in diesel
fuel can vary substantially
from region to region, and
even over time within a
given area due to differenc-
es in crude oil and refining
processes. Advanced clean
diesel technologies are only
possible with lower-sulfur
fuel, and even relatively
small increases in sulfur
levels can impair catalyst
and filter function. Thus,
adoption of advanced NOX
and PM emissions stan-
dards will require rigorous
monitoring and enforce-
ment of associated diesel
fuel sulfur standards.
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                       In addition to the associated health benefits and GHG reductions, reduc-
                       ing PM also reduces black carbon emissions. Black carbon is of particular
                       concern due to its very high global warming potential—by some esti-
                       mates 680 times higher than carbon dioxide's on a mass basis.9

                       The following table summarizes the historical emissions standards for
                       heavy on-road diesel engines in both the United States and the European
                       Union, clearly demonstrating the progressive tightening of NOX and PM
                       limits over time.

                            Figure 1.3 - Heavy-Duty Diesel Truck Emissions Standards,
                         EPA and  EU (Engine DynamometerTesting overTransient Cycles)
EPA, Converted to g/kWh
Year
1994
1998

Year
2004: Option 1
2004: Option 2

Year
2007+
HC
1.74
1.74

NMHC
n/a
0.67

NMHC8
0.19
CO
20.79
20.79

CO
20.79
20.79

CO
20.79
NOX
6.71
5.36

NOX
3.22
3.35

NOxa-b
0.27
PM
0.13
0.13

PM
0.13
0.13

PM
0.013
EU, g/kWhc
Date, Stage
2000, Euro III
2005, Euro IV
2008, Euro V
2013, Euro VI
NMHC
0.78
0.55
0.55
0.16d
CO
5.45
4.00
4.00
4.00
NOX
5.00
3.50
2.00
0.46
PM
0.16
0.03
0.03
0.01
CO: carbon monoxide NMHC: nonmethane hydrocarbons
g/kWh: grams per kilowatt-hour NOx: nitrogen oxides
HC: hydrocarbons PM: particulate matter
                      a. Sales-weighted phase-in from 2007 (50%) to 2010 (100%).
                      b. Most engines from 2007 to 2009 meet the family emissions limit of -1.6-2 g/kWh NOX
                      c. Note that additional steady-state standards also applied to Euro Ill-Euro V.
                      d. For diesel engines, this is aTHC standard.
                      9. GWPioo, or 100-year global warming potential estimate. From Clean AirTask Force
                         (2009). The Carbon Dioxide Equivalent Benefits of Reducing Black Carbon Emissions
                         from U.S.  Class 8 Trucks Using Particulate Filters: A Preliminary Analysis.
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The technologies used to meet the above NOX and PM strategies gen-
erally require additional energy and therefore decrease vehicle efficiency
to some degree. For example, diesel particulate filters can erode fuel
economy by 2 to 4 percent.10 If adopted alone, these technologies do not
offer cost savings or a  market incentive for adoption. However, if vehicle
PM and  NOX controls can be bundled with integrated fuel efficiency im-
provement strategies,  fleet managers can effectively offset these costs
through  greater overall fuel savings.
                 The Interdependence of Vehicle
                  Emissions and Fuel Standards
     No significant air pollution reduction strategy can work without
     reducing sulfur in fuels to near-zero levels. A pollutant itself, sulfur
     interferes with and eventually disables technologies used to control
     other air pollutants. More specifically, sulfur fouls conventional and
     advanced technologies to control vehicle emissions, including CO,
     PM,  NOX, and hydrocarbons. Low-sulfur fuels are the key to reducing
     emissions from existing vehicles and enabling advanced control tech-
     nologies and fuel-efficient designs for new vehicles.

     Sulfur is a naturally occurring component of crude oil and is found
     in both gasoline and diesel. When those fuels are burned, sulfur is
     emitted as sulfur dioxide or sulfate PM. Any reduction in fuel sulfur
     immediately reduces these sulfur compounds; as sulfur levels decline
     past  a certain point, the benefits increase to include total pollutant
     emissions.

     Reduced-sulfur fuel (-150 ppm) makes existing vehicles cleaner,
     decreasing emissions of CO, hydrocarbons, and N0xfrom catalyst-
     equipped gasoline vehicles and  PM emissions from diesels, with and
     without oxidation catalysts. These benefits increase as vehicles are
     designed to meet  higher emissions standards and sulfur levels are
10. Cambridge Systematics (2010). NCHRP 25-25 (Task 59): Evaluate the Interactions
   Between Transportation-Related Particulate Matter, Ozone, Air Toxics, Climate Change,
   and Other Air Pollutant Control Strategies.
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                                        The Interdependence of Vehicle
                                 Emissions and Fuel Standards (continued)
                            reduced further. Low-sulfur fuel (~50 ppm) allows for advanced con-
                            trol technologies for diesel vehicles. Near-zero sulfur fuel (-10 ppm)
                            allows for the use of NOX absorbers, reducing NOX emissions to more
                            than 90 percent in both diesel and gasoline vehicles. This enables
                            more fuel-efficient engine designs that are incompatible with current
                            emissions control systems. Particulate filters achieve the maximum
                            efficiency with near-zero sulfur fuels, virtually eliminating PM emis-
                            sions altogether.

                            The technologies required to reduce sulfur to near-zero levels are in
                            use in many areas of the world. Current costs are reasonable and
                            the refining industry continues to make progress in developing more
                            active catalysts and novel processes for removing sulfur, reducing
                            costs even further.

                            Studies show the benefits of sulfur reduction far outweigh the costs,
                            even though required refinery investments continue to be signifi-
                            cant.  EPA found that human health and environmental benefits due
                            to sulfur reduction were 10 times higher than the costs. (This study
                            assumed stricter emissions standards contingent on low-sulfur fuels.)
                            Furthermore, a European study showed that near-zero sulfur fuels
                            significantly  reduce total fuel costs by increasing fuel economy. The
                            considerable potential for GHG emissions reductions adds further to
                            the health, environmental, and social benefits of sulfur reduction.

                            From: Blumburg, K., M.Walsh, and C. Pera (2003). Low-Sulfur Gasoline and
                            Diesel: The Key to Lower Vehicle Emissions. International Council on Clean
                            Transportation. Retrieved from http://www.theicct.org/sites/default/files/
                            publications/Low-Sulfur_ICCT_2003.pdf.
                       Global trends in fuel efficiency standards and CO2
                       emissions
                       While adoption of emissions and fuels standards targeting NOX and
                       PM has become widespread, many countries have not made as much
                       progress in regulating heavy-duty diesel vehicle fuel efficiency and
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C02 emissions. The very broad size and weight range associated with
heavy-duty trucks, as well as the wide variety of their applications, have
made reasonable, equitable fuel efficiency standards for heavy trucks
more difficult to develop than standards for light-duty vehicles. Even
after efficiency and emissions standards are adopted for new vehicles,
their full impact can take years or decades to be seen. Because of the
extreme durability and longevity of heavy diesel trucks, fleet turnover is
generally a slow process.

In the United States, in 2011, EPA and the National Highway Traffic Safety
Administration (NHTSA) jointly adopted fuel economy and C02 emissions
rate standards for heavy trucks and buses to be phased in from 2014
through 2018. In addition to improving energy security and addressing
climate change concerns, these regulations will have the added benefit
of significantly reducing fuel costs for vehicle owners and operators in
the long run. These agencies also developed separate standards for com-
bination tractors, heavy-duty pickup trucks and vans, and vocational vehi-
cles (e.g., service trucks and buses) in order to account for their unique
uses and constraints. Of these standards, those for combination tractors
are directly relevant to freight carriers. Differentiated standards were
adopted for nine sub-categories of combination tractors based on weight
class, cab type, and roof height. The final  standards will achieve a 9 to
23 percent reduction in emissions and fuel consumption from affected
tractors over the 2010 baselines. (Note that these standards only apply
to heavy-duty tractors, not trailers.) The following table presents the new
U.S. standards for combination tractors, expressed in C02 emissions as
well as fuel consumption rates."
11. ICCT (2013). US: Heavy-duty: Fuel consumption and GHG. Retrieved from http://
   transportpol icy. net/index.php?title=US:_Heavy-duty:_Fuel_Consumption_and_
   GHG#CO2_and_Fuel_Consumption_Standards.
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                          Figure 1.4- Final (MY 2017) Combination Tractor Standards
                                          PA CO2 Emissions      NHTSA Fuel Consumption
                                             g/ton-mile
                                               Mid
                                               Roof
High
Roof
            gal/1,000 ton-mile
Low
Roof
Mid
Roof
High
Roof
                                                115
                                                                10.2
                                                                        11.3
                                                        89
                                                                         8.4
                                                73
                                                        72
                                                                 6.5
                                                                                 7.1
                     Other countries have also begun to adopt heavy-duty fuel economy
                     regulations. Canadian fuel economy targets take effect in 2014 and are
                     closely aligned with U.S. standards. Japan adopted the first fuel econ-
                     omy standards for heavy vehicles with a gross vehicle weight greater
                     than 3.5 tonnes in 2005 (phased in through 2015) based  on  kilometer
                     per liter targets, resulting in a 12 percent reduction in fuel consumption.
                     The Japanese regulatory targets also incorporate incentive mechanisms
                     such as progressive taxes based on vehicle weight and engine size.
                     China  began the adoption of fuel consumption limits in 2012. China's
                     Phase I standards apply to vehicles greater than 3.5 tonnes. Separate
                     standards apply to straight trucks, tractors, and buses, and vary by gross
                     vehicle weight. China is currently developing more aggressive (Stage II)
                     standards.
                           GROUP EXERCISE:
                           The Regulatory Context for Green Freight
                           15 minutes
                           Discuss regulations and regulatory trends related to the
                           freight industry in your country. Do the current emissions and
                           fuel standards permit advanced emissions controls? If not,
                           how can a green freight program help accelerate the advance-
                           ment of those standards?
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           The Challenge of Legacy Vehicles

The 2007 U.S. heavy-duty truck emissions standards (fully phased
in by 2010) required emissions reductions relative to earlier truck en-
gines, resulting in NOX and  PM reductions of more than 90 percent.
In time, these standards will result in dramatic emissions reductions
for the United States' heavy-duty fleet as a whole. However, diesel
trucks are remarkably durable. In 2011, more than 43 percent of all
combination trucks were still on the road after 20 years of service,
even though annual mileage accumulation rates decrease with vehi-
cle age.

Because of the slow turnover of the heavy-diesel truck fleet, it can
take decades to see the full benefit of adopting emissions standards
for new engines. The figure below clearly demonstrates this fea-
ture of the heavy truck fleet, showing the fraction of NOX, PM (with
particles 10 micrometers or smaller in diameter), and total mileage at-
tributable to pre-2010 model year long-haul diesel trucks in the United
States. Over the  period shown, the mileage fraction associated with
these older trucks drops dramatically (from roughly 90 to 20 percent).
However, due to  their much higher emissions rates, these older vehi-
cles are still responsible for the majority of emissions in 2020 (about
50 percent of  NOX and about 85 percent of PM).  This disproportionate
relationship between truck age and the fraction of emissions high-
lights the need for programs to  address the emissions associated
with the in-use ("legacy") fleet through green freight programs and
other strategies.

    Figure 1.5 - Fraction of NOX, PM10, and Total Mileage
                Attributable to Pre-2010Trucks
      2010
                 2012
                                                2018
                           2014      2016
                            Calendar Year
Source: Generated by default national inputs from the MOVES2010b model.
                                                          2020
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                             Freight Customer Needs and Industry
                             Challenges
                     Growing customer demand for global carbon accounting
                     and reporting
                     In addition to complying with regulations targeting PM, NOX, and fuel
                     economy, more and more the freight industry is being asked to define
                     its contribution to their customer's carbon footprints and climate risk.
                     Reporting C02 emissions ("carbon reporting") is becoming common-
                     place for various industry sectors around the globe, often driven by
                     customer interest in product and service sustainability. As a result, cor-
                     porate customers, shareholders, lenders, and insurers are increasingly
                     demanding greener freight options to complement their overall corporate
                     social responsibility (CSR) initiatives. CSR initiatives often include carbon
                     reporting goals through nonprofit organizations like the Carbon Disclo-
                     sure Project, which provides a platform for organizations to report their
                     carbon performance. These organizations assist corporations seeking to
                     understand the sources of their GHG emissions and decrease emissions
                     through both operations and supply chain management include a freight
                     transportation component. Overall, indirect emissions, of which transpor-
                     tation is a major contributor, can represent as much as 86 percent of a
                     company's total emissions.12

                     In order to fulfill the reporting requirements of their sustainability initia-
                     tives, freight customers need to quantify the environmental impact of
                     their freight. The 2012 CDP Supply Chain Report indicates that 39 per-
                     cent of reporting Supply Chain member companies will begin deselect-
                     ing suppliers that do not adopt good carbon-management practices. So,
                     as awareness of climate change issues continues to increase worldwide
                     12. Mathews, H S., C.T Hendrickson, and C.L.Weber (2008). The importance of carbon
                        footprint estimation boundaries. Environmental Science and Technology 42: 5839-5842.
                        As cited in Carbon Disclosure Project (2012). CDP Supply Chain Report 2012: A New
                        Era: Supplier Management in the Low-Carbon Economy.
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                 GHG Protocol Emissions Scope

     When business and organizations report their GHG emissions for
     the Greenhouse Gas Reporting Protocol, they account for both their
     direct emissions (Scope 1 emissions) and indirect emissions (Scope
     2 and 3 emissions). Scope 1  emissions are direct emissions from
     company-owned or company-controlled sources. Scope 2 emissions
     are indirect emissions from the generation of purchased energy,
     and Scope 3 emissions are all indirect emissions that occur in the
     company's value chain. When an organization hires a freight transport
     company to move its products, those transport emissions contribute
     to that organization's Scope 3 emissions.

           Figure  1.6 - Overview of GHG Protocol Scopes
               and Emissions Across the Value Chain
                ^^^H   ^^^H   ^^^9
                        Scop. 2
                                   Scoft 1
     World Resources Institute
among investors and consumers, reducing supply chain carbon emis-
sions through efficient freight choices is becoming an economic
imperative.13
13. Carbon Disclosure Project (2012). CDP Supply Chain Report 2012: A New Era: Supplier
   Management in the Low-Carbon Economy.
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(JQJ) Defining the Terms
What Is "Corporate Social
Responsibility"?
Corporations worldwide are
increasingly making public
commitments to reduce
their impact on the environ-
ment and improve relation-
ships with the communities
in which they operate.
For many  companies, a
significant part of these
corporate social responsibil-
ity commitments involves
increasing efficiency (which
reduces costs) and reducing
emissions of their fleets
and those of their suppliers.
Hundreds of multinational
corporations have joined
SmartWay and have publicly
committed to cleaner, more
efficient freight operations.
Many of today's multinational firms and global suppliers are also inter-
ested in green freight programs in particular, especially if they build in
standardized carbon reporting requirements. Companies like Walmart
and IKEA that have global operations need to coordinate freight logistics
in multiple countries to get products delivered from factory to customer
in the most fuel-efficient manner possible. Not only are they seeking
to reduce costs, but they are driving the demand for tools to accurately
measure and reduce their carbon footprint throughout their entire supply
and delivery chains worldwide.

Customers,  clients, and shareholders are  increasingly demanding trans-
parency, accountability, and disclosure. Supply chain sustainability efforts
create real business value through new products and services, premium
pricing opportunities, and enhanced corporate reputations. Because
carbon is a leading indicator  of operational efficiency, addressing car-
bon reduces operating costs, improves a company's ability to compete
globally, and reduces climate and supply chain risk. For example, the
Carbon Disclosure Project findings from 2013 reported that 90 percent of
members report business risks from climate change and 73 percent of
members report cost savings from  emissions reduction activities.

Making carbon footprint information publicly available, as the  Carbon Dis-
closure  Project and the Global Reporting Initiative do, can inspire a gen-
eral movement toward sustainable  operations.  However, market-based
green freight programs can do more by strongly incentivizing continual
carbon performance improvements among their participants.

Additionally, many corporations are responding to internal and external
pressures to adopt CSR goals and initiatives. Driven by a recognition of
corporations' influence on such global issues as human  rights, labor prac-
tices, climate change, economic development, and poverty, more and
more stakeholders (e.g., shareholders, employees, customers, nonprofit
                 How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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and advocacy organizations, local communities) are holding corporations
accountable for their actions, meeting best practices, and submitting to
third-party inspections and oversight. Participating in a green freight pro-
gram responds to CSR concerns and can be a centerpiece in a corpora-
tion's efforts to become a more responsible corporate citizen.

Emerging need for common data points
For any marketplace, the absence of common standards, benchmarks,
and comparable data points makes it difficult for buyers and sellers to
compare products and services. In the freight sector, the lack of this
type of information—emissions, fuel economy, environmental perfor-
mance per ton-mile, etc.—hampers progress in bringing cleaner and
more efficient practices and technologies to scale.

When freight  customers have access to carrier efficiency and carbon
emissions data, they can choose the carriers with the lowest environ-
mental impacts and account for the carbon impacts of their supply chain
options more  accurately. In addition, when freight carriers have reliable
information on industry efficiency benchmarks, they will be incentivized
to identify and adopt cost-effective technologies and operational practic-
es to lower their fuel consumption and emissions rates, better enabling
them to compete and to become preferred providers for clients.

In most countries, neither freight carriers nor their customers have
traditionally had harmonized industry standards on how to quantify,
benchmark, and report fuel or carbon efficiency. This means that com-
panies that buy transportation services often have no way of choosing
"greener" transportation options, while  local transportation companies
are not incentivized to invest in  those options, since the lack of trans-
parency means that those investments and their benefits are not easily
recognized.
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                              GROUP EXERCISE:
                              The Value of Green Freight
                              15 minutes
                              Develop a list of challenges, benefits, and justifications that
                              effectively communicate why your country would benefit
                              from a green freight program.
                                                  How SmartWay Did It
                                 After Identifying Market Failures and Limitations of a
                                   Traditional Regulatory Approach, EPA and Industry
                                           Collaborate to Create SmartWay

                            Over time, thanks to new fuel economy standards aimed at new
                            engines, the U.S. freight vehicle fleet will become substantially more
                            fuel-efficient. However, the new standards will not affect vehicles
                            manufactured before 2014. They will remain active in the freight fleet
                            for years to come.

                            To address this challenge, before SmartWay was launched in the Unit-
                            ed States, EPA identified a number of market failures that had been
                            blocking efforts by shipping and logistics companies to improve the
                            environmental performance of their legacy fleets. There was a notable
                            lack  of available fuel efficiency and emissions performance data for
                            truck fleets and rail lines, and shippers had no reliable or credible way
                            to benchmark the performance of their chosen carriers. In addition,
                            there was little reliable information from credible, neutral third parties
                            on the performance of new and available technologies, which in turn
                            created confusion and skepticism toward how they would function in
                            the real world and whether they were worth investing in.

                            Carriers also experienced significant disincentives from making im-
                            provements. Since the industry was predominantly made up of small
                            trucking companies operating on small profit margins, most were un-
                            willing or could not afford to invest in new technology.  Even if these
                            small companies could cover the capital outlay of a new investment
                            with expected fuel savings, they could not afford any breakdowns  or
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                     How SmartWay Did It (continued)
     failures from new, unproven equipment or risk failure to honor
     delivery commitments. Larger fleets that could afford to make im-
     provements had limited incentive to do so as long as fuel costs were
     relatively low. Without these parties installing  new technologies, the
     legacy fleet—difficult to control through regulations—would contin-
     ue to operate inefficiently for years, until those vehicles were finally
     replaced.

     EPA also realized that businesses would not buy into a  regulatory
     solution that they felt was being imposed on them,  but they could
     help EPA achieve fuel savings and emissions reduction goals through
     partnership and collaboration. The SmartWay program design there-
     fore incorporated market incentives into a new public-private partner-
     ship model, creating a strong business case and mutual wins for all
     freight stakeholders: freight shippers, carriers, and logistics providers.
     This has led to a strong partnership where industry  and EPA both
     benefit from reduced emissions, fuel usage, and operational costs.
         Creating Your Green Freight Program

In creating a successful green freight program, a country follows one of
three paths:

•  Develop regulations
•  Establish a voluntary partnership program
•  Use both regulatory and voluntary approaches

Experience has shown that creating a program that uses both regulatory
and voluntary approaches is likely to be the most effective. While regula-
tory approaches usually target new vehicles, partnership approaches are
often the preferred method for addressing in-use vehicles (also known
as "legacy fleet"). Nonetheless, establishing a green freight partnership
program does not preclude deploying regulatory strategies or grant/
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mm Further Information
Examples of SmartWay
Partnership Agreements
can be found in Appendix C.
subsidy approaches, nor is the reverse true. Both approaches to reducing
emissions from the freight sector can be successful and work in tan-
dem. This course book focuses on developing a market-based, voluntary
partnership program that complements ongoing regulatory efforts.

What is a voluntary partnership program?
In essence, a voluntary partnership program is a structured relationship
between a government agency and multiple private sector entities to ad-
dress a public policy challenge. Such challenges can include air pollution
resulting from economic activity, energy security, or other issues not ful-
ly addressed by private sector markets. Voluntary partnership programs
are a popular policy tool in the United States and are increasingly popular
in other countries. They are deployed in lieu of or as a complement to
regulatory programs to achieve environmental goals. They can be effec-
tive tools because they can spark action without legislation, regulations,
or civil penalties.

In a voluntary program, participants, or partners, commit to benchmark-
ing, monitoring, and sharing or reporting information as well as taking
specific verifiable actions beyond "business as usual."  In exchange, the
government agency commits to helping to remove market and other
barriers, providing a reliable source of performance data and technical
support, furnishing public recognition, and supplying other market incen-
tives. Typically, participation in  a voluntary program is codified in either
a memorandum of understanding or a partnership agreement. Both
documents are legally binding agreements that either party can termi-
nate at any time, if the terms are violated, without fear of fines or other
penalties.

Voluntary partnership programs can easily be  used to provide grants or
subsidies for equipment retrofits, engine rebuilds/early retirement (scrap-
page), and alternative/clean fuel adoption to reduce emissions. Examples
of such programs include EPA's National Clean Diesel Program and the
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California Air Resources Board's Carl Moyer Program. In addition, vol-
untary programs such as SmartWay (United States and Canada), Green
Freight Europe, Objectif C02 (France), Green Freight Asia, andTransporte
Limpio (Mexico) can be successful in collecting standardized, reliable
activity and fuel consumption data from freight carriers and making them
available to their customers (shippers). Brazil, Chile, Japan, South Korea,
and Australia are developing or considering developing similar programs.

Successful participants in partnership programs will often find them-
selves "ahead of the curve"  in terms of meeting vehicle, fuel, and
operational efficiency targets if and when performance standards are
adopted. Conversely, the data and knowledge obtained during the course
of a well-run partnership program, such as voluntarily submitted data on
partner actions, facilities, and resources, can be used to inform success-
ful regulatory programs and more effective environmental policies down
the line.

Successful voluntary green freight programs share several core
elements:

•  Standardized data collection and performance benchmarking tools
   and processes that are organized by a neutral party, who can ensure
   protection of sensitive data as well as data consistency, integrity, and
   verification.

•  Enhanced collaboration among stakeholders (shippers, carriers, and
   logistics service providers) to share best practices and jointly scale  up
   green freight efforts.

•  Streamlined and consistent methods for measuring and reporting
   fuel, C02, and other emissions.

•  Active participation of the private sector in developing green freight
   policies and programs that are consistent with each  other and with
   those of other global green freight programs.
    Did You Know?
Voluntary Programs Can
Help Shape National
Standards
EPA and NHTSA drew from
the SmartWay experience
to identify technologies and
operational approaches that
fleet owners, drivers,  and
freight customers could
incorporate to meet the
new national fuel economy
standards for heavy-duty
vehicles. These agencies
coordinated their efforts
to develop harmonized
C02 emissions standards
(EPA) and fuel consumption
standards (NHTSA). The
standards recognize the
diversity of the heavy truck
fleet, differentiating stan-
dards for tractor rigs, which
typically haul freight, and
vocational (work) trucks. The
first phase of the standards
will be implemented for
2014-2018, with subse-
quent standards (Phase 2)
currently under evaluation.
NHTSA and EPA believe
that operational measures
promoted by SmartWay
can also complement the
final standards and provide
benefits for the existing
heavy-duty fleet.
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mm Further Information
For more information about
program branding, outreach,
and recognition events, see
Module III, Section B.
                     •  Consistent branding, strong initiatives for outreach and marketing
                        to core stakeholder groups, high-profile recognition events, and, if
                        possible, leveraged financial support.
                            GROUP EXERCISE:
                            The Value of Using a Voluntary Approach
                            15 minutes
                            Discuss the benefits of using a voluntary partnership program
                            approach  to create a green freight program in your country.
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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Notes
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                      Notes
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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MODULEii     Build Program  Foundation
     In this module, you will learn about key aspects of a green freight program framework
     and considerations for the development of a green freight initiative. Key concepts include
     pre-program industry assessment, administrative infrastructure, program evaluation
     methodology, and  funding issues.
     CONTENTS
     A. Assess State of Freight Industry, Technologies, and Practices	11-2
     B. Identify Leaders in Industry, NGOs, Government Agencies, and Academia	11-14
     C. Establish Administrative Infrastructure for the Program	11-17
     D. Develop Program  Performance Goals	11-19
     E. Establish Budget and Secure Funding	11-21
                             Suggested time for this module: 3 hours
                                                       Module II: Build Program Foundation

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                             Assess State of Freight Industry, Technologies,
                             and Practices
                     Operating conditions vary greatly from country to country within the
                     freight sector, and the business strategies and incentives that work for
                     companies in one country may not necessarily work in another. In order
                     to design and implement a green freight program that effectively meets
                     the needs of your country's freight sector, invest some time and resourc-
                     es to better understand how your freight shippers and carriers operate.
                     Before you begin to outline a program framework, identify stakeholders,
                     or conduct outreach to prospective partners, identify current and poten-
                     tial issues that face the freight industry in your country.  By examining
                     freight industry practices and technologies, you can identify the best
                     places to allocate initial resources and plan for potential expansion areas.
                     Below are some of the significant factors to consider when designing
                     your green freight program.

                     Cost of operations vanes significantly from country to country. Because
                     a significant portion of freight industry capital is invested in commer-
                     cial vehicles, freight companies pay close attention to the total cost of
                     ownership of a vehicle. In emerging markets where the freight industry
                     is relatively young and expanding, the purchase price of a vehicle plays
                     a more significant role than in mature markets such as Western Europe,
                     where vehicle service and repair costs are higher. For these reasons, it
                     is crucial to design your program incentives and requirements to account
                     for freight carrier economic considerations.

                     Projected growth of your country's freight sector may have a significant
                     impact on the design of your program. In established markets such  as
                     Western Europe and North America, the size of the freight industry and
                     number of shippers and carriers are relatively stable. However, in emerg-
                     ing markets, most notably in China and  India, demand for commercial
                     freight movement continues to grow rapidly, with international and
                     domestic vehicle manufacturers increasing production to accommodate
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demand and increase market share. A rapidly expanding fleet may offer
opportunities for introducing advanced fuel efficiency and low emissions
technologies through regulation of domestic original equipment manu-
facturers (OEMs). Domestic OEMs hold the dominant share of the new
vehicle purchase markets in China and India (98 and 91 percent, respec-
tively), facilitating direct regulation in these counties.

The rapidly growing freight truck market in these regions also presents
an opportunity for regulatory agencies interested in introducing new
emissions and fuel quality standards. Early introduction of these mea-
sures is critical for rapidly expanding vehicle fleets, since these vehicles
may be in service for decades to come. The adoption of green freight
programs can also complement and accelerate regulatory efforts aimed
at developing and implementing integrated vehicle emissions and fuel
standards in developing economies.

In the United States and Canada, the freight industry has consolidated
to the point where a relatively small number of major carriers have a
disproportionately large market share. However, new freight carriers and
commercial vehicle manufacturers continue to grow in countries with
still-developing freight industries. Additionally, the market penetration of
advanced vehicle technology is often lower in countries with emerging
freight markets, where carrier fleets  often rely heavily on  used, older
vehicles, often imported from  abroad. These older fleets offer significant
opportunities for retrofitting advanced efficiency and pollution control
technologies on the in-use fleet when paired with improved fuel quality
standards. You should consider the industry growth rate, the mix of new
and used vehicles, and the technology profile of the carrier fleets when
developing an engagement strategy for equipment manufacturers, retro-
fit providers, and the carriers themselves.

Prevalence ofadded-value services in the freight industry, such as the
after-market sales for spare parts, vehicle rentals, the used vehicle mar-
ket, and fleet management services, is another important consideration
mm Further Information
For more information about
legacy fleets, see Module I,
Section B.
                                                            Module II: Build Program Foundation

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                       for program development. These services can play a major role in the
                       provision of green freight technologies and create additional opportuni-
                       ties for collaboration. Recognizing which services are significant in your
                       region will enable you to allocate your resources accordingly. For exam-
                       ple, fleet management services such as third- and fourth-party logistics
                       providers offer additional opportunities to improve freight efficiency in
                       certain markets. These companies can also provide crucial support for
                       your program  by identifying and encouraging smaller freight carriers to
                       participate and by helping educate their carriers about technology and
                       operational strategies. In China, commercial vehicle customers have be-
                       come increasingly interested in fleet management and logistics services,
                       but their presence is restricted to international business hubs like Beijing
                       and Shanghai.1 In India, 80 percent of  truck operators own less than 10
                       trucks each, and a large number of those transport goods with a single
                       truck.2 In industries with low market consolidation, logistics services may
                       have less of a role.
                       1.  KPMG International (2011). Competing in the GlobalTruck Industry: Emerging Markets
                          Spotlight. Retrieved from http://www.kpmg.com/Global/en/lssuesAndlnsights/
                          ArticlesPublications/global-truck-industry/Documents/emerging-markets.pdf.
                       2.  KPMG International (2011). Competing in the GlobalTruck Industry: Emerging Markets
                          Spotlight. Retrieved from http://www.kpmg.com/Global/en/lssuesAndlnsights/
                          ArticlesPublications/global-truck-industry/Documents/emerging-markets.pdf.
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            Figure 2.1 - Characteristics of Different Market
                Elements in the Emerging Truck Markets
     MARKET
   STRUCTURE &
   DEVELOPMENT
   COMPETITIVE
  ENVIRONMENT
     MARKET
 CHARACTERISTICS
  GLOBALIZATION
   STRATEGIES
	 EMERGING MARKETS 	
•
k
k
*
k
J 1
ft •
4 ft
J k
k _k
1
ft
ft
•
ft
k k
ft
k
• •
>
   Role of domestic manufacturers in the
   commercial vehicle market
   Impact of market cyclicality on domestic truck
   market sales and production
   D&gfee of market consolidation
   Competitive abilities of domestic vs. foreign truck
  I manufacturers
   Customer demand for more sophisticated
  I commercial vehicles
   Influence of Tota I Cost of Ownership on truck
   customer's purchase decision
   Demand for added-value services (e.g. car
   maintenance, repair services)
   Importance of fleet management solutions
   and telematics services
   Interest of gtobal OEMs entering the domestic
   market
   Competitive abilities  of emerging OEMs to
  | succeed on ihe global truck market
1 very taw/weak   | low/weak  4 high/strong   • very high/strong
KPMG International

Compile baseline industry statistics
Once you have a general understanding of the freight industry, tech-
nologies, and practices in your country, continue by collecting baseline
industry statistics. These statistics will directly inform the goals that you
set for your green freight program and will give you the foundation to
quantify the success of your program over time.

The primary measures you need to collect are those that directly influ-
ence fuel use and emissions in the freight sector. These are listed below,
in rough order of importance.

•  Number and size of shippers and carriers:  The number and size
   of shippers and carriers in the freight sector are the most significant
   factors influencing fuel use and emissions, indicating the overall  scale
   of the industry. Knowing the total number of shippers and carriers
   operating  in your area will also help you establish participation goals
   (e.g., 100  carriers in year 1, 250 in year 2). In  addition, understanding
   the size distribution of your freight industry is critical to prioritizing
   recruiting  and long-term outreach goals.
                                                                                         lartWayDid It
                                                                               In its initial program launch
                                                                               phase, SmartWay focused
                                                                               its recruitment efforts on
                                                                               the largest truck carriers
                                                                               in the United States.
                                                                               While SmartWay currently
                                                                               includes roughly 2,500
                                                                               carrier Partners (out of
                                                                               the 1.2 million trucking
                                                                               companies operating in the
                                                                               United States), these  com-
                                                                               panies operate 8 percent
                                                                               of all freight  trucks in the
                                                                               country.
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                          Freight activity levels:  Historical freight activity levels enable you to
                          project future year-to-year growth. Growth can be measured in a va-
                          riety of ways, among them total revenue or profit, distance travelled,
                          tonnage hauled, or containers shipped. Specifying growth in terms
                          closely correlated to fuel use and emissions, such as distance or
                          tonne-kilometers, will be most meaningful. Emerging markets often
                          demonstrate high activity growth levels. For example, in China road
                          freight traffic grew from 784 million tonne-kilometers hauled in 2004
                          to more than four billion in 2010  (roughly 5005 percent); in that same
                          period, India's road freight traffic rose from 646 million to just over
                          one billion tonne-kilometers hauled (about 50 percent).

                                Figure 2.2 -Yearly Growth in Freight Traffic In China
                        million tons km   2000
                                     1,995,017  2,720,150 2,949,810  3,180,294  3,526,808 5,809,407  6,255,422  7,082,616
                       Source: National Bureau of Statistics of China, BRICS Joint Statistical Publication 2011
                                 Figure 2.3 -Yearly Growth in Freight Traffic in India
                          Traffic in
                        million tons km
                        Total Traffic
                                     1,057,847   1,071,248   1,250,180  1,347,474
                                                                       1,445,293
                                                                               1,547,511
                                                                                        1,690,422
                       Source: Datamonitor, Freight Transport in India, 2011
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         Figure 2.4-Yearly Growth in Freight Traffic in Russia
   Traffic in
 million tons km   2000
              1,557,834  1,998,201  2,059,689  2,159,606  2,310,037  2,300,068
                                                        2,068,204
                                                                2,215,360
Source: Federal State Statistics Service of the Russian Federation

Identifying which shippers are responsible for the greatest share of
freight movement will also help you preferentially recruit shipping
companies with the greatest influence over potential carrier partners.
The types of freight most commonly transported will vary from region
to region depending upon economic and other factors. For example, in
the United States, petrochemical, agricultural, and food/beverage carriers
are responsible for particularly large fractions of the total ton-kilometers
hauled.  Other countries, such as China, may have a much  greater propor-
tion of manufactured goods movement.

•  Predominant operation types and transportation modes:   Differ-
   ent freight  operation types and transportation modes can have their
   own operating considerations and distinct environmental impacts,
   which may require different program incentives.  For example, if a
   region has  a large container port, it will most likely have significant
   drayage activity. Drayage fleets often consist of older, higher-polluting
   vehicles that can be cost-effectively retrofit for NOX and PM control
   (where low-sulfur fuels have been adopted), but may not benefit
   significantly from many fuel economy improvements such as aero-
   dynamic retrofits.3 On the other hand, containerized freight may also
3.  Dray fleets commonly operate in urban areas at relatively low speeds, while
   aerodynamic retrofits are most effective at highway speeds.  In addition, dray
   companies generally do not maintain control over the trailers they haul, and therefore
   can only apply aerodynamic treatments to their tractors.
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EPA's National Clean
Diesel Campaign Reduces
Emissions
EPA's National Clean Diesel
Campaign (NCDC) pro-
motes clean air strategies
by working with manufac-
turers, fleet operators, air
quality professionals, envi-
ronmental and community
organizations, and state and
local officials  throughout
the United States to reduce
diesel emissions. The
program promotes a wide
range of emissions reduc-
tion strategies and admin-
isters programs to channel
funding through competi-
tive grants to projects that
support NCDC's mission.
   be transported via intermodal rail carriers, which are generally much
   more efficient at goods movement than trucks on a tonne-kilometer
   basis. In this case, rail carriers will be motivated to participate in your
   program if they are rewarded for their fuel efficiency relative to truck
   freight. Therefore the relative prominence of the various carrier oper-
   ation types and modes in your region will determine which technolo-
   gies, strategies, and incentives are appropriate for your program.

•  Vehicle characteristics: Vehicle/engine size, fuel type, and age
   distribution all have a significant influence on the emissions levels and
   potential reductions associated with freight carriers.

   In general, larger, older diesel engines will have higher PM and NOX
   emissions than newer and/or smaller diesels.4 On the other hand,
   engines relying on gasoline or gaseous fuels (e.g., CNG, LNG, or LPG)
   will have lower PM and NOX  emissions, although they are likely to be
   less fuel-efficient than comparable diesel  engines. Emerging markets
   often have a greater proportion of lighter trucks such as urban delivery
   vehicles than heavier, long-haul tractor-trailer rigs (partly due to the
   higher capital cost of heavier trucks).  However, many of these trucks
   are obtained through the used vehicle market and are therefore older
   and higher-polluting.

   EPA's National Clean Diesel Program systematically targets  older,
   higher-polluting diesel engines for retrofits or accelerated retirement.
   Identifying the predominant vehicle characteristics in your region can
   help you determine the technologies  and  retrofits to emphasize in the
   initial stages of your green  freight program.
4.  Older diesel engines typically have higher emissions later in life due to deterioration
   (which increases PM but not necessarily NOx), and due to the introduction of tighter
   emissions standards over time. Fuel economy can deteriorate over time as well, but
   can be mitigated through regular engine maintenance.
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•  Emissions and fuel efficiency standards:  Technological innovations
   play a major role in the reduction of freight carrier emissions, but
   imposing environmental standards may increase direct costs to man-
   ufacturers and, in the absence of any fuel savings, vehicle operators.
   (Of course, these standards also deliver significant benefits to public
   health and the environment and frequently spur technological innova-
   tion that can benefit society in other ways.) Generally, these stan-
   dards are more stringent in mature markets than emerging markets.
   The United States, Japan, and Western Europe lead the way in limit-
   ing commercial vehicle emissions. In 2001, in the United States, EPA
   signed emissions standards for heavy-duty highway engines model
   year 2007 and later for PM (0.01 grams per brake horsepower-hour, or
   g/bhp-hr), NOX (0.20 g/bhp-hr), and non-methane hydrocarbons (0.14
   g/bhp-hr). However, standards are not limited to mature markets:
   environmental demands in emerging markets are rising in China,
   India, and  Russia, particularly in large metropolitan areas.6 Combining
   information regarding vehicle age distributions with the phase-in of
   emissions and fuel economy standards will help you  identify which
   portions of the carrier fleet are particularly high-emitting and/or have
   relatively poor fuel  economy.

•  Fuel quality:  Many advanced emissions control technologies can
   only function with clean fuel such as ultra-low-sulfur diesel fuel—
   typically less than 50 parts per million (ppm) sulfur, although precise
   definitions vary by region. Many areas, including  the  United States,
   Western Europe, and Japan, have transitioned to ultra-low-sulfur
   fuels. In 2006, the  United States implemented a  diesel sulfur stan-
   dard  of 15 ppm. While emerging market countries have begun to
   reduce their fuels' sulfur content, they have not yet reached ultra-low
   sulfur levels: China and India have both set maximum sulfur levels for
   diesel at 350 ppm,  and China has further targets set  to take place in
5.  For detailed summary of heavy-diesel engine exhaust emissions standards see:
   http://transportpol icy. net/index.php?title=Category:Heavy-duty_Vehicles.
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                         the coming years (50 ppm by 2014, 10 ppm by 2017).6 Green freight
                         programs can generate market demand for the adoption of the ag-
                         gressive fuel quality standards needed to enable the use of advanced
                         emissions control technologies, as discussed above.

                                 Figure 2.5 - On-Road Diesel Sulfur Levels (ppm)
                                       2007 2008 2009 2010 2011 2012 2013 2014 2015 2016  2017  2018 2019 2020
                                                                                 10
                                                                      50   10
                      *Brazil, India, and China have sub-national regulations requiring higher-quality fuels in key
                       cities and regions. These tables show nationwide regulations only.
                      Source: http://transportpolicy.net/index.php?title=Global_Comparison:_Fuels

                      •  Penetration of technology and fuel efficiency retrofits:  The
                         availability and prevalence of technology and fuel efficiency retrofits
                         vary depending on the relative cost of fuel as well as your freight
                         industry's stage of market development. Areas with higher fuel prices
                         may be more interested in fuel  efficiency  retrofits and  may  have
                         higher investment in efficiency  and pollution control technologies.
                         Areas with lower fuel  prices would be less concerned  with  investing
                         in efficiency technologies that will bring them  relatively modest cost
                         savings. Similarly, PM and NOX  retrofits will likely have very low adop-
                         tion rates in the absence of  other market  incentives, such as packag-
                         ing fuel saving technologies with  emissions reduction technologies.
                         Determining the market penetration levels for retrofit technologies is
                         difficult, but they may be estimated by obtaining sales figures from
                         regional manufacturers and  installers.

                      6.  ICCT (2014). China: Fuels: Diesel and gasoline. Retrieved from http://transportpolicy.
                         net/index.php?title=China:_Fuels:_Diesel_and_Gasoline.
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Resources for collecting industry statistics
In gathering data on your region's freight industry, take some time to
examine various data sources, including the following:

•  Trade associations.  National trade associations  may track some of
   the information you need, such as the number of shippers and carri-
   ers, their respective sizes, and overarching trends  in freight activity.
   For example, in the United States the American Trucking Associa-
   tion generates reports such as the Trucking Activity Report, Annual
   Trucking Trends, and the U.S.  Freight Transportation Forecast to 2024,
   which summarize industry-wide activity by operation type and growth
   trends and identify the largest carriers and shippers by revenue.

•  Vehicle registries. Vehicle registries maintained  by government
   agencies may track information about vehicle characteristics such as
   weight classification,  fuel type, and age distribution. Identify local,
   regional, or national organizations that register and/or certify motor
   vehicles for more information.

•  Government sources.  Government sources are also sources of lo-
   cal, regional, or national regulatory information such as emissions and
   fuel standards or fleet composition and characteristics. Your govern-
   mental office of environmental affairs or transportation will likely have
   publicly available information  on those regulations.

•  Academic institutions.   Universities around the world have per-
   formed numerous studies of  environmental and other impacts related
   to freight industry operation,  obtaining emissions and activity data,
   and evaluating air quality impacts and control strategy options. For
   example, Tsinghua University in Beijing has collected and evaluated
   in-use NOX and PM emissions rates for diesel vehicles operating over
   typical routes in both  Beijing  and Shenzen. Locally collected opera-
   tions and emissions data and benefit assessments are particularly
   useful for evaluating site-specific costs and benefits for your green
   freight program.
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EPA's MOVES
Emissions Model
EPA recently released its
mobile source emissions
model, MOVES2010b,
which reflects several
significant updates from
its predecessor, MOBILE6.
MOVES is a new modeling
platform built to support
analysis at multiple scales,
from detailed "project-
level" assessments to
emissions inventories at
the regional or national
level for greenhouse gases,
so-called "criteria" air
pollutants, and air toxics.
To support multiple scale
analysis, MOVES has ad-
opted a "modal" emissions
approach, which provides
more flexibility in predict-
ing emissions for different
driving patterns and allows
assessment of emissions
impacts due to changes in
vehicle acceleration as well
as vehicle speed. Using
a modal approach also
enables a much broader
assessment of vehicle
emissions from multiple
data sources, including
inspection/maintenance
programs, remote sensing
data, portable emissions
measurement systems,  and
traditional laboratory data.
•  Emissions and other models.   EPA's MOVES emissions model
   contains a vast amount of information regarding the heavy-duty truck
   fleet in the United States, including vehicle counts, age distributions,
   and average mileage accumulation rates. Many other regions have
   developed similar modeling systems, including Canada, the European
   Union, Mexico, and China, which may help characterize heavy-trucks
   and their associated activity in these countries. However, be aware
   that these sources generally do not break out the freight portion of
   the heavy-duty vehicle fleet, so their data may not adequately repre-
   sent the characteristics of your green freight program carriers.

•  Online data sources.  Some data sources may provide information
   on a  broader scale about emissions and fuel standards. For exam-
   ple, the International Council on Clean Transportation and DieselNet
   maintain Web pages that have information on emissions standards,
   fuel efficiency, and greenhouse gas standards for light- and heavy-
   duty vehicles in various countries and regions. This information can be
   found at TransportPolicy.net and DieselNet.com.

•  Private data services.   Private sources may provide information
   that is not publicly available or free. For example, IMS Automotive
   (Polk) and  Datamonitor have generated reports with information on
   the number of U.S. shippers and carriers, vehicle characteristics, and
   freight activity levels, commodity types, and modes.
       GROUP EXERCISE:
       Assess the Freight Industry in Your Country
       15 minutes
       Conduct a mini industry assessment by making a short list
       of known freight issues, challenges, opportunities, and green
       freight technologies/practices. Indicate which are most rele-
       vant for your region.
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                        ow SmartWay Did It
In the program's earliest stages, before adoption of the SmartWay
name and brand, EPA developed a detailed profile of the on-road
freight industry in the United States. The assessment included base-
line emissions projections as well as estimated emissions reduction
benefits associated with various fuel efficiency technology penetra-
tion scenarios. For example, potential benefits were projected out to
2020 for 13 distinct technologies (e.g., tractor and trailer aerodynamic
improvements, idle reduction systems), accounting for the amount
of technology penetration in the baseline fleet. Next, considering the
emissions and fuel  reduction opportunities, the potential cost savings,
and the financial and staff resources available for the program, EPA
set an ambitious goal of achieving 18 million tonnes of carbon dioxide
(C02) equivalent in reductions between 2002 and 2010. The following
figure presents the progress toward this goal through 2013.

           Figure 2.6 - SmartWay Partner Savings:
              2007 to 2013 Performance Trends
          2.2
         __
         2007    2008
Source: EPA SmartWay
2010    2011
                2012    2013
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mm Further Information
For more about charter
partners, see Module III,
Section A.
        Identify Leaders in Industry, NGOs,
        Government Agencies, and Academia
Recruit charter partners/advisors to develop initiative
As you begin to plan your green freight program, include and engage
people and organizations of all types who are part of the industry. By
seeking their involvement in these early stages, you will realize two
important benefits:

•  Your program will be stronger, since a wide variety of stakeholders
   will contribute a broad set  of perspectives and provide valuable feed-
   back on your initial plans.

•  By getting involved on the  ground floor, your stakeholders will be
   more inclined to participate in  and advocate for the program. They will
   be well positioned to serve as charter partners, advisory board mem-
   bers, and allies as the program gets up and running.

Consider tapping into these groups:

•  Large shipping companies, preferably international, with a substantial
   presence in your country (e.g., retailers, manufacturers, consumer
   goods and commodity providers)

•  Large truck, rail, marine, and air freight carriers

•  Major logistics companies

•  Original equipment/vehicle manufacturers

•  Technology vendors (e.g., of emissions control and fuel
   economy retrofits)

•  Trade associations (e.g. trucking industry, retailers)

•  Business organizations

•  Environmental/air quality, public health, economic development, and
   labor nonprofit organizations
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•  Government transportation, environmental, and economic develop-
   ment agencies, including local and state agencies with jurisdiction
   over local air quality regulations

•  Professors and researchers at leading colleges, universities, and
   research centers
       GROUP EXERCISE:
       Brainstorm Stakeholders
       15 minutes
       Develop a list of stakeholders, associations, and key players.
       Create an organizational map showing responsibilities and
       interrelationships.
                            tow SmartWay Did It
     In its early stages, SmartWay identified stakeholder group categories
     before engaging specific stakeholders, as shown below.
Stakeholder Groups Type of Partners Who Participated
Direct members
NGOs
Business groups
State and local
Shippers
Carriers
Manufacturers
American Trucking Associations
California Trucking Association
Association of American Railroads
National Association of Truck Stop Owners
International Brotherhood of Teamsters
National Motor Freight Traffic Association
Texas Trucking Association
Environmental Defense Fund
American Lung Association
Business for Social Responsibility
Global Environmental Management Initiative
Ceres
World Resources Institute
Regional air quality coalitions
State air offices
Local environmental leadership organizations
State and local trucking associations
  How SmartWay Did It
In 2003, SmartWay held
a workshop with two
groups: one representing
businesses that shipped
goods and had environ-
mental interests (Business
for Social  Responsibility)
and one representing
trucking companies that
typically owned and oper-
ated large Class 8 line haul
trucks (American Trucking
Associations).

SmartWay requested input
on what the industry was
currently doing and how
government might help
encourage shippers and
carriers to improve fuel
economy  and reduce emis-
sions from moving goods,
by using cleaner, more
efficient technologies.
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                     Organize committees and assign responsibilities
                     As with any new initiative, it is helpful to have a large, specialized team
                     working together so that no one group or person shoulders too many
                     tasks and responsibilities. To this end, develop an organizational frame-
                     work that shows how your stakeholders can be best organized to aid
                     your program. Create committees that are assigned specific responsibili-
                     ties, such as:

                     •  Oversight/steering committee.  Charge this committee with help-
                        ing you establish and review overarching program goals and measure
                        progress toward meeting them. Members of this committee could in-
                        clude high-level government officials, program funders, leading trade
                        and business associations, and a select number of charter partners.
                        Ask this committee to convene routinely before launch and annually
                        after launch to ensure that the program is meeting realistic and mean-
                        ingful goals and to help develop new ideas and directions.

                     •  Technology committee.  Charge this committee with identifying
                        technological needs and solutions to meet the goals established
                        by the oversight committee. Members could include transportation
                        technology engineers from national laboratories;  universities; re-
                        searchers from private industry who are working on emissions control
                        strategies, clean fuels, logistics  software, aerodynamic technology
                        improvements, etc.; expert operators and drivers; and engine and ve-
                        hicle manufacturers. Ask this committee to help you assess currently
                        available, sustainable freight technologies and to identify technology
                        needs will help your program reach its goals faster.

                     •  Outreach committee.   Charge this committee with supporting your
                        program by helping to market and promote it to prospective partners,
                        stakeholders, and the public. Members could include vice presidents
                        of public relations from trucking associations, directors of communi-
                        cations of large shipper and carrier companies, and reporters and ed-
                        itors from trade (and general, if possible) media. Ask this committee
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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   to help you develop a strategic communications plan to promote
   participation in the program and to foster support among the industry
   and public in general. The communications plan should also identify
   external  resources that your program can leverage to reach audiences
   faster and more effectively.
        Establish the Administrative Infrastructure for
        the Program
Your program's administrative structure will need to be set up within a
government agency, such as the environmental ministry. The structure
should be clear and simple. As with any initiative, your structure will
reflect your program's goals and human and financial resources. To get
started, map out an administrative infrastructure that includes the follow-
ing elements:
•  Program lead/manager.  This person will be responsible for the
   overall development of the program and provide team leadership. All
   staff will report to this person.

•  Recruiting.  This team will focus on bringing new companies into the
   program as partners, affiliates, allies, etc.

•  Stakeholder engagement.  This team will establish strategic part-
   nerships with stakeholders including nongovernmental organizations,
   state and federal agencies, and research institutes.

•  Tools and technologies.  This team will focus  on developing tools  to
   measure partner performance and communicating technical informa-
   tion to shippers and carriers. It will also be responsible for identifying,
   evaluating, and/or certifying technologies for carrier use.

•  Marketing and outreach.  This team will oversee all external com-
   munications to support the program, including brand building, recruit-
   ing, and partnership recognition.
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                       •   Evaluation and assessment.  This team will focus on establishing
                          metrics for overall program performance and maintain a dashboard
                          to assess the program's progress against its overall goals. The team
                          will also be in charge of ensuring the quality of the data reported by
                          partners and developing and communicating best practices for partner
                          data collection and reporting.
                                                  How SmartWay Did It
                                        The SmartWay Organization Chart
                                          Program Management
                              Program Support and
                                Communications
                              • Stakeholder Engagement
                              • Marketing and Outreach
                              • Brand Management
       PartnerTools
         and Data

    • Partner Retention
    •Tool Development
    • Partner Data Collection
    • Program Evaluation
         Technology
         Assessment

         •Technology
          Verification
                                   (and Conference
  Program Support

•Graphics and
 Document Production
•Administrative,
 Software and IT Supporl
                              GROUP EXERCISE:

                              Outline Program Administrative Structure
                              15 minutes

                              Draft an organizational chart that reflects your vision of an
                              ideal administrative structure for your program. Indicate roles,
                              responsibilities, and functions for each level in the hierarchy.
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Consider overlaying this structure with sector-based expertise (truck,
port, rail, air, etc.). One way to visualize this is to create a matrix—as in
the example below, which assigns responsibilities as well as sectors to
team members.


Marketing and
Outreach
Recruiting
Stakeholder
Engagement
Tools and
Technologies
Evaluation and
Assessment

Truck





Rail





Intermodal





Marine





Air





        Develop Program Performance Goals
Establishing clear, easily understood, and readily verifiable performance
goals will be key to encouraging funding sources and other stakeholders
to support your green freight program. While you may set multiple goals
covering an array of different dimensions of your program, your public
outreach and recruiting efforts should focus on a single measure, regular-
ly evaluating and reporting on progress toward meeting this goal.

Depending upon regional industry, government, and public priorities,
goals could include the following.

•  Primary goals:

     Annual mass emissions reduction—e.g., x million metric tons of
     C02 reduced per year

   » Fuel savings reduction—millions of gallons of fuel saved and/or
     fuel  cost savings target
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                          Efficiency performance improvement—

                             y percent improvement per year in a performance metric such
                             as grams C02 per tonne-kilometer (this particular goal could be
                             established at the program level or at the partner level)

                             z percent improvement for program participants relative to re-
                             gional or national fleet average performance levels (comparison
                             relative to the baseline fleet will demonstrate more substantial
                             improvements than simple annual improvements at the partner
                             level)

                       Secondary goals:

                       »  Partnership participation targets (e.g., 100 carrier and 20 shipper
                          partners in year 1, 500 carriers and 100 shippers by year 5)

                          Technology penetration targets (e.g., 10,000 retrofits with certified
                          aerodynamic/idle reduction kits by year 4)
                           GROUP EXERCISE:
                           Program Goal Setting
                           15 minutes
                           Make a list of performance goals for your green freight pro-
                           gram for the first year, then the first five years. Indicate steps
                           you would need to take to reach those goals and how you
                           would measure success in meeting them. Examples include:
                           •  Achieve x percent reduction in fuel use in /years
                           •  Save $x annually in fuel costs
                           •  Meet emissions reduction targets of x tons per year
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        Establish Budget and Secure Funding
Considerations for setting a budget
Your program may have limited funding in its first year or two, so it will
be very important to plan your allocation  of these limited funds carefully
for maximum benefit. Consider creating seven distinct budgetary "bins"
to better manage and track your program spending and anticipate future
funding needs.

•  Marketing and communications.  Expect your program's general
   marketing costs to include creating initial marketing materials and car-
   rying out basic outreach and marketing campaigns. Expenses in this
   category may be higher in the program's early years as you develop
   basic marketing and communications  materials. In later years, these
   expenses may decrease.

•  Recruiting and partner management. This includes the cost of
   retaining partner account managers (PAMs) and recruiters as well as
   travel to events, development of marketing materials for recruiting
   and partner management, and IT support for partner management
   tool and database development and maintenance.

•  Market research.   Market research is important for identifying the
   characteristics of audience segments, prospective partners, pene-
   tration of various technologies, etc. This is another expense category
   that you can expect to be higher in the early years.

•  Financing. The amount of funding allocated to grants will largely
   determine the size of funding in this bin. If you create a revolving
   loan or straight loan program, this line item may remain constant. As
   your program matures, you may identify other areas where funding is
   needed, and your financing program will expand.

•  Technology verification and testing.   A technology verification
   and testing program will evaluate the  performance of vehicles,
   How SmartWay Does It
SmartWay has used
contractors in the past
for recruiting and Partner
management as a way to
manage staffing needs and
costs.
mm Further Information
For more about Partner
recruiting, see Module III,
Section B.
                                                           Module II: Build Program Foundation

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(HJ) Further Information
For more about program
expansion, see Module V,
Section C.
   technologies, and equipment in reducing greenhouse gases and other
   air pollutants based on information and data submitted by manufactur-
   ers. If you start a verification program, expect to test a large number
   of technologies in the initial years and fewer later on. Technology
   verification and testing programs also require  funding, the amount of
   which will dictate the extent of verification and testing the program
   can provide.

•  Expansion projects.  Once your program is  up and running, you may
   choose to expand it to other areas of the industry, such as drayage
   and ports, or related initiatives such as anti-idling infrastructure devel-
   opment.

•  General operating costs.  The program will always require some
   general administrative and operations activity. As the program be-
   comes better established, the need for those  efforts and the cost
   associated with them will stabilize.
                                                               How SmartWay Did It
                                                         Budget Allocation, Years 1-4

Recruiting and Partner Management
Marketing and Communications
Technology Verification and Testing
Special Programs/Expansion
General Operating Costs
Yearl Year 2 Year 2 Year 4
10%
10%
50%
None
30%
30%
20%
20%
20%
10%
40%
20%
30%
None
10%
40%
20%
15%
20%
5%
                How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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Strategies for securing funding
Every green freight program is funded through a mix of sources that
depend on many outside factors, including interest from national and re-
gional government agencies in transportation and freight-related issues,
available capital, the role and influence of the nongovernmental organiza-
tions, and program capacity. To secure funding for your program:

•  Do your research.   Investigate all reasonable sources of funding,
   both in the public and private sector.  Possible sources include public
   sector agencies in your country that oversee transportation, envi-
   ronmental, public health, climate change, economic development,
   labor, and public infrastructure spending as well  as private family and
   corporate foundations. Also research international and bilateral orga-
   nizations such as the World Bank and the International Development
   Bank.

•  Frame your program and its benefits in clear monetary—and
   other—terms.  If your program is successful, how much money may
   be saved? How many jobs may be created? What are the projected
   emissions reductions and fuel savings? What other economic, health,
   and environmental benefits may accrue to participating companies,
   the public, the nation? Funders and investors are going to want to
   know what their return on investment will be.

•  Involve all of your stakeholders.  Funding for  your program can
   come from many sources. Be open to thinking creatively about
   matching funds,  dedicated funding (money earmarked for a sin-
   gle purpose), seed funding, one-time grants, loans, etc., and how
   these sources together can provide adequate money to launch your
   program.

•  Build creative cost structures.   Consider establishing annual
   membership fees for partner participation, logo usage, and tool
   access to contribute funds for the program. (If you consider charging
   fees, be sure to understand the  implications as fees  may dissuade
                                                          Module II: Build Program Foundation

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                        participation.) Many programs also use in-kind contributions and
                        sponsorships to raise money to sustain efforts. For example, a green
                        freight program could have partner governmental organizations host
                        its website or dedicate staff as an in-kind contribution. Sponsorships
                        from equipment manufacturers, partner companies, or stakeholder
                        associations for conferences and events could also serve as a reve-
                        nue stream and/or a means to underwrite dedicated program activi-
                        ties or products (a newsletter, for example).
                           GROUP EXERCISE:
                           Brainstorm Funding Sources
                           15 minutes
                           Develop a list of potential funding sources and identify strate-
                           gies to use when approaching them for financial support.
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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Notes
                                                             Module II: Build Program Foundation

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                      Notes
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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MODULE 111      Create Program
     In this module, you will learn about how to design, develop, launch, and sustain a successful
     green freight program. Key concepts include partnership program design, tools, marketing,
     and technologies.
     CONTENTS
     A.  Partnership Program Design and Development	Ill-2
     B.  Partner Tools and Database	111-11
     C.  Brand Development, Marketing, and Outreach 	III-40
     D.  Technology Verification and Labeling	Ill-58
                             Suggested time for this module: 5 hours
                                                             Module III: Create Program

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(®J) Defining the Terms
What is the difference
between a "goal" and a
"strategy? "

Goals and strategies (or ob-
jectives) are very different.
Goals are  mission-oriented
statements that provide
direction for your program.
Strategies, or objectives,
are specific steps to attain
those goals whose impacts
you can measure.
       ' SmartWay Does It
SmartWay's goal is to "re-
duce transportation-related
emissions by creating in-
centives to improve freight
supply chain energy and
environmental efficiency."
SmartWay's strategies
include recruiting Partners
into the program, having
Partners quantify and
report their baseline envi-
ronmental performance,
helping Partners achieve
efficiencies and improve
environmental perfor-
mance, etc.
                                              Partnership Program Design and Development
Develop program goals
Establishing program goals are fundamental to creating an effective
program. They will shape your program for years to come, so it is import-
ant to take time up front to carefully think through what your program's
goals should be. A good first step is to consider the impact you would
like your program to have  on your country's freight industry over the next
five to 10 years. These goals might include improving the average fuel
economy of trucks, saving x gallons of fuel or barrels  of oil, encouraging
the broad adoption of cleaner engines and equipment, and reducing
nitrogen oxides (NOX), particulate matter (PM), black carbon, and carbon
dioxide (C02) emissions from the freight sector.

To begin defining your goals, compare your aspirations with the freight
industry drivers and conditions that you identified in Modules I and II.
Remember that your goals will need to address the needs of the freight
industry in your country, which will come with unique challenges and
opportunities.

Once you have outlined your program's broad goals, identify some
strategies that will help you achieve them. These will  form the basis for
the year-to-year metrics that your program will rely on to measure its
success.
       GROUP EXERCISE:
       Developing Program Goals
       20 minutes
       Brainstorm possible program goals and strategies that could
       help you reach your goals.
                How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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Define your program's value proposition
To encourage companies to participate in your program, you will need
to define and be able to articulate your program's value proposition.  If
companies do not understand how the program can add value to their
operations, they will not be inclined to invest effort and resources into
becoming partners.

To help you articulate your program's value proposition, engage your
charter partners (see below) and other industry stakeholders. Ask them
to help identify how your program can provide added value to industry
players, perhaps by increasing access to reliable performance bench-
marking information and data, providing financial support, stimulating
the creation and adoption of new technologies, or something else. They
know what types of assistance and support freight companies need and
how that assistance and support should be offered so that it is accepted
by those who need it. Sometimes green freight programs can provide
companies with a means to surmount barriers (regulatory, informational,
or otherwise) that prevent action. Recall the structure and unique de-
mands of your country's freight  industry as you develop a value proposi-
tion that will help convince companies to participate in your green freight
program.

As your program grows and the freight industry evolves, your program's
value proposition should also grow and evolve.  SmartWay continues to
collect information from its Partners, using feedback loops to regularly
measure and evaluate the  current costs and benefits of  participation.
That way, as Partner needs and the marketplace change, the program
can adjust.

Identify charter partners
Charter partners serve as "anchors" to the program. Because they
are industry leaders, their participation and endorsement can generate
additional publicity for the  program in its initial stages of development,
(ffl) Defining the Terms
What is a "value
proposition?"

A value proposition is a sim-
ple statement that explains
what you are offering to a
partner (or any customer)
in terms they understand.
It answers the fundamental
question of any customer
seeking goods or services,
"What's in it for me?"
   How SmartWay Does It
 Before SmartWay officially
 launched, EPA recruited 15
 Charter Partners, all nation-
 al leaders in the freight in-
 dustry: Canon, Coca-Cola,
 CSXTransportation, FedEx
 Express, HEB,The Home
 Depot, IKEA, Interface,
 Nike, Norm Thompson
 Outfitters,  Roadway Ex-
 press, Schneider National,
 Swift Transportation, UPS,
 and Yellow Transportation.
 When SmartWay start-
 ed to develop its truck
 performance evaluation
 tool, SmartWay solicit-
 ed feedback from these
 Charter Partners and used
 it to guide  the design and
 development process.
 Their input was instrumen-
 tal in the program's early
 successes.
                                                                   Module III: Create Program

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                     leading the way for others in their sector. Feedback from charter part-
                     ners can inform the program design and development process to ensure
                     that the program will be successful. They can also provide an industry
                     perspective on realistic goals for partners and insights into appropriate
                     incentives for prospective partners. Their feedback will be crucial to
                     developing a program that deals with the specific challenges and unique
                     needs faced by the freight industry in your country.

                     To identify the best organizations to serve as your charter partners, look
                     for "industry leaders" in the freight sector. These might be companies or
                     organizations that are already implementing fuel or freight efficiency and
                     emissions reduction strategies, the largest shippers or carriers by freight
                     tonnage, those most concerned with their environmental reputation, or
                     those that meet some other criterion. Aim to recruit a diverse group, rep-
                     resenting the major freight sectors in your country (such as retail, food
                     and beverage, and manufacturing); focus on  companies that contribute
                     significantly to the total annual ton-miles of freight in the industry. Ideally,
                     your charter partners will represent a balance between shippers, carriers,
                     and third-party logistics providers.

                     Identify initial program staffing needs, roles, and training
                     requirements
                     Adequate and appropriate staffing for the program is very important. Your
                     staffing  needs will certainly change over time as the program grows—
                     but for now, in this early stage, separate staff into four program areas:

                     •  Program management
                     •  Partner management and recruiting
                     •  Technical support and development of new initiatives
                     •  Marketing, branding, and education

                     During the  initial development phase of the program, your staffing needs
                     will be relatively small. To  start, your program may only need to staff two
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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or three full-time equivalents (FTEs). Seek out program management
staff who have experience in voluntary program design and implemen-
tation and understand the national freight industry. They will serve as
consistent core staff throughout the program.

Once your program has transitioned past its initial development stage,
add partner account managers (PAMs) and recruiters. PAMs will serve
as the face of your program to partners; you will need approximately one
FTE per 60 partners, though this may vary over time. For instance, in
2014 EPA had one PAM for every 200 Partners in the SmartWay pro-
gram. When evaluating candidates to be PAMs, look for the following
attributes:

•  Experience as an account manager (preferred) or in customer
  assistance
• Strong quantitative, Excel,  and database experience, and organization-
  al skills to help partners with partnership responsibilities
• Strong interpersonal, communication, and relationship-building skills

Staff with knowledge of the trucking industry (including specific shipper
sectors) and fuel-saving technologies are also desirable, but keep in mind
that this specialized knowledge may require some additional training.

For recruiters, plan on assigning one FTE per 100-150 active recruits
(depending on the size of prospects and the amount of travel needed).
When evaluating potential recruitment staff, look for the following attri-
butes:

•  Experience with the freight industry
•  Experience identifying ideas and presenting them to decision-makers
• Strong interpersonal communication, sales,  and marketing skills
• Strong presentation and networking skills
Make use of computer-
based tools and tech-
nologies, such as sales
tracking systems and
computer-based training,
to maximize both recruiting
results and employee effec-
tiveness.
Outside experts and consul-
tants with specific expertise
in database development
and marketing may be an
efficient way to provide
specialized skills at key,
formative points in your
program's development.
                                                                    Module III: Create Program

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  How SmartWay Does It
SmartWay developed a
training manual that it
provides to all PAMs and
recruiters. If you would like
to use the manual as a ref-
erence, contact SmartWay.
In addition to PAMs and recruiters, you will need technical staff to act as
database and Web  programmers and administrators. Later on, once your
program has reached the expansion phase, you will need to hire new
staff to support the development of new initiatives. Look for the follow-
ing qualities in  new initiatives staff:

• An entrepreneurial mindset

• Ability to write and interpret technical reports and convey technical
   knowledge

• Ability to identify trends and understand the technology adoption life
   cycle

•  Industry sector-specific knowledge (financial, ports, borders/
   international freight)
All elements of your program will require some marketing, so build your
staff with people who have some marketing, brand management, and
communications expertise. While outside experts and consultants can
provide specialized program management and communications services,
your program will need in-house staff who can manage and coordinate
all outgoing and internal communications. This enables you to operate all
components of your program cohesively, with a  consistent message that
serves your original goals.

Overall, as your program reaches the expansion  phase, it may grow to
as many as 10  to 20 FTEs working on program management,  recruiting,
marketing and  education, partner management,  technical support, and
the development of new initiatives.

During the growth  phase of the program, staff will need training to
acquire new skills and become acquainted with program goals, require-
ments, and tools. Consider developing a manual that outlines respon-
sibilities for PAMs and recruiters as  program needs expand. You should
also document and train staff in the basic instructions on how to use
                How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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the program tools including partner reporting tools and the customer
relations database, the timeline of events for new partners, and how to
provide technical and marketing assistance to partners.

Define partner categories and their responsibilities  and
benefits
Consider the organizations you want to partner with in your program.
How do they fit into the program framework? How can partner  participa-
tion contribute to the goals of the program? In the initial phases of the
program, consider developing partner categories that include the sectors
that are responsible for the most ton-miles of freight or have the largest
vehicle fleets in your country. By focusing initial  recruiting efforts on the
largest carriers and shippers in your country, you can make the  best use
of limited financial and staff resources.  Other reasons for focusing on
large carrier fleets include:

•  Larger fleets buy or lease trucks more often and in larger quantities,
   and can typically afford to purchase good quality.

•  Larger fleets are typically industry leaders and can coordinate with
   medium-sized fleets through trucking associations.

•  Larger fleets resell trucks to smaller fleets and independent  drivers.
   Independent drivers also sometimes work on a contract basis for
   large fleets.

•  Larger fleets have national visibility and likely serve key shippers.

Partner categories of interest will include:

•  Shippers:  Any company that ships or receives items delivered by
   truck or rail transport.

•  Truck carriers:   Public for-hire fleets, truck owner operators, and
   private fleets.

•  Rail carriers:  Any domestic freight rail carrier.
In SmartWay, Partners
in all categories (except
Partner Affiliates) complete
the Partner Tools annually,
using the most reliable,
quality-assured data
available.
                                                                    Module III: Create Program

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                      •   Logistics providers:  Companies that provide freight services to
                         shippers through for-hire carriers.

                      •   Partner affiliates:  Trade associations, professional groups, environ-
                         mental organizations, and other nonprofits that support the goals of
                         the partnership.

                      Shipper companies will be a key facet of your green freight program.
                      Shippers, particularly large international companies with high public
                      and consumer visibility, are increasingly under pressure to benchmark,
                      report, and reduce their supply chain's carbon footprint and other emis-
                      sions. They are also looking for new opportunities to reduce operational
                      costs. Because of this, they strive for efficient, sustainable operations
                      throughout their supply chain. The new performance assessment tools
                      developed for your green freight program will give shippers a reliable,
                      consistent means of comparing carrier performance and optimizing carri-
                      er and mode selection, perhaps for the first time.

                      Under your green freight program, participating truck and rail carriers will
                      be incentivized to improve their overall performance efficiency to com-
                      pete effectively for shipper business. Carriers wanting to improve  their
                      performance will retrofit legacy fleets or specify new equipment with
                      verified technologies, which will further drive technological innovation
                      and adoption across the industry as a whole.

                      Third-party logistics providers play key role  as freight brokers in ship-
                      per-carrier relationships. These companies can help all parties achieve
                      efficiency goals by sharing information,  identifying efficiency improve-
                      ment opportunities, and recruiting new carriers from their vast network
                      of service providers.

                      Partner affiliate status  gives nonprofit associations and other organi-
                      zations committed to freight sustainability a way to contribute to your
                      program. Affiliates can include trade and professional associations,
                      academic institutions,  nongovernmental organizations, truck and trailer
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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dealerships, engine and vehicle manufacturers, vehicle leasing compa-
nies, and truck stops and travel plazas, among others. Affiliates commit
to some or all of the following:

•  Press and promotional events

•  Educational workshops (where they can learn about the program and
   associated technologies)

•  Partner support (helping partners with tools, marketing, etc.)

•  Recruiting (bringing members and contacts on board)

•  Discounts (e.g., discounted conference registration fees)

•  Other (the affiliate can carry out and suggest more activities to help
   grow the partnership)

You can easily create additional partner categories, with specific partici-
pation criteria and goals, to include other modes of freight transportation
as your program expands.

Define finance program structure
An optional element of your overall program is a finance program that
helps partners overcome such barriers as  high upfront costs to purchas-
ing and installing emissions reduction technologies. A strong finance
program can greatly contribute to the success of your green freight pro-
gram. The majority of companies within the freight industry operate on
a narrow margin, and many (particularly smaller companies) have neither
the available capital nor the ability to risk investments in energy efficien-
cy that may or may not provide a strong financial return.

A green freight financing program would typically include the following
elements:

Funding.   At the core of a program's financing program is capital that
you can distribute to partners through loans, grants, revolving loan funds,
For suggestions on program
expansion opportunities,
see Module V, Section C.
                                                                   Module III: Create Program

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        mart Way Does It
The SmartWay Finance
Program awards nonprofit
organizations and local
governments competitive
grants. They use them to
establish national, regional,
state, or local financing
programs to help vehicle/
equipment owners (with a
focus on small businesses)
finance the purchase of
eligible  vehicle replace-
ments,  idle reduction  tech-
nologies, and emissions
control  retrofits. Eligible
activities vary from grantee
to grantee, depending on
regional need. Financing
approaches include grants
or rebates, revolving loan
funds, and  subsidies.
or rebates. But whether your finance program uses public or private
funding largely depends on the financial resources available to you. While
SmartWay received public funding through EPA to provide grantees with
funds to establish loan programs, consider all avenues for gaining access
to capital, including public-private partnerships.

Structure.  Once you have identified your funding source(s), consider
whether to disperse funds in the form of a grant or rebate, subsidy, or
loan. Loans can be structured through a revolving loan fund or a standard
loan fund.

Eligibility requirements.  Who or what is eligible for financial assis-
tance? Determine eligibility criteria, such as company size (in terms of
revenue or fleet), region, or particular technologies or vehicles.

Loan terms and consequences.  Outline the necessary terms for loans
and grants, as well as consequences for defaulting or not fulfilling the
terms of the financial agreement.

Even if you are unable to provide a sizeable finance program, compile
resources and information on other funding options that partners might
consider. Investigate opportunities in the private sector and seek out
regional or local public organizations or development banks that might
provide funding, talk to them about your program and its goals, and se-
cure their involvement and assistance so that your freight stakeholders
have access to the capital they need to make improvements that support
your program's goals.
                How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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        Partner Tools and Database
Define terms for partner agreements
While participation in your program will be voluntary by definition, use a
formal partnership agreement to establish commitments between the
program's participants and the administering agency. The agreement
clearly defines the requirements for partners to remain in good standing
in the program, including data submittal requirements and deadlines as
well as potential audit requirements. The agreement also specifies the
administering agency's responsibilities, such as what partner information
will and will not be made public. In addition, the agreement clearly lays
out the terms under which the partner and/or the administering agency
may terminate the agreement.

Confer with your agency's legal department, as well as with Charter
Partners, very early in the program development process in order to
draft partnership agreements. Agreements, while crucial to establishing
a clearly communicated binding relationship with  partners, and relation-
ships between government agencies and private sector partners, may be
influenced by county-specific factors, such as regulatory constraints and
legal protocols.
      GROUP EXERCISE:
      Developing Partnership Agreements
      10 minutes
      Discuss legal and other constraints to public-private agree-
      ments in your host country.
SmartWay has developed
agreements for each
Partner type. SmartWay
Partnership Agreements
are included in the tools
submitted annually by
Partners and must be
completed along with the
annual data submittals.
See samples of the Smart
Way Partner Agreements
in Appendix B.
                                                                 Module III: Create Program

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                     Determine a basis for performance metrics
                     Providing partners with tools to evaluate and report their performance
                     through operational changes and technology improvements will strength-
                     en the value proposition of your green freight program. The performance
                     data that partners provide must be easy to obtain, reliable, and demon-
                     strative of their performance. Various performance metrics can be used,
                     including estimating gram per kilometer, gram per ton-kilometer, and/
                     or gram per volume-kilometer emissions rates, or relative "emissions
                     scores" for the different carriers in the program. The emissions of inter-
                     est will include C02 and possibly NOX and PM.1

                     Performance metrics should:

                     •  Easily tie into the value proposition for  partners, including measures
                        of year-to-year progress (for example, allowing them to estimate aver-
                        age fuel economy improvement)

                     •  Be calculated from reliable data sources that are readily available to
                        partners (e.g., reporting based on fuel receipts,  mileage records, bills
                        of lading for payload)

                     •  Help aggregate partner totals/results to measure overall  program ben-
                        efits that can be easily communicated to the public and policy makers
                        (e.g., mass emissions reductions, fuel  cost savings)

                     In addition, consider choosing performance metrics that are consistent
                     with the data collection and calculation methods of other existing pro-
                     grams, such as SmartWay and Green Freight Europe. This will help global
                     shippers consistently calculate carrier performance and determine their
                     composite emissions footprint across all of their operations worldwide.
                     The adoption of standardized performance metrics is also consistent
                     with the global trend toward integrative carbon accounting (e.g., as
                     promoted by organizations such as the Carbon Disclosure Project). Since

                     1.  Other potential pollutants of interest include black carbon, methane, and nitrous oxide.
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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      Emissions of Interest for Green Freight Programs

                         enters the atmosphere through the burning
     of fossil fuels (oil, natural gas, and coal), solid waste, and trees and
     wood products, and also as a result of other chemical reactions (e.g.,
     manufacture of cement).

                       )xA and more specifically nitrogen dioxide (N02),
     form quickly from emissions from cars, trucks and buses, power
     plants, and off-road equipment. In addition to contributing to the
     formation of ground-level ozone and fine particle pollution, N02 and
     other nitrous oxides are linked with adverse effects on the respiratory
     system.

                           is a complex mixture of extremely small par-
     ticles and liquid droplets. PM has a number of components, including
     acids, organic chemicals, metals, and  soil or dust particles, including
     black carbon. Depending on their size, particles can get deep into the
     lungs and even the bloodstream; accordingly, particle size is direct-
     ly linked to its potential for causing health problems. Fine particles
     (under 2.5 micrometers in diameter) also contribute to reduced visi-
     bility (haze) and can cause lake and stream acidification, change the
     nutrient balance in coastal waters and large river basins, and affect
     the diversity of ecosystems, among other issues. Black carbon is a
     primary component of PM that comes from the incomplete combus-
     tion of fossil fuels, biofuels, and biomass.
shippers who adopt comprehensive supply chain carbon accounting will
seek programs that use similar performance metrics and methodologies,
your green freight program will obtain more support and participation if
you model your performance benchmarking and reporting metrics, tools,
and methods after existing programs.

Activity-based performance metrics that allow you to estimate actual
emissions footprints require a significant amount of quality-assured data
from partners. As an alternative, a new program may choose to charac-
terize carrier performance  more qualitatively. For example, for the first
                                                                      Module III: Create Program

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                     few years of its operation, SmartWay calculated a relative emissions
                     score for each carrier accounting for technology-based information, such
                     as the number of aerodynamic retrofits or idle reduction technologies
                     adopted by the carrier fleets. Discrete "Shipper Index Factors" repre-
                     senting poor, good, better, and best performance (e.g.,  0/0.75/1.00/1.25)
                     were then calculated for each shipper in the program based upon their
                     carriers' SmartWay scores. While this approach does not allow shippers
                     to estimate the actual emissions impacts associated with their carrier
                     selections, it does give them a sense of their performance relative to
                     peers. (EPA has since transitioned to a carrier-specific system based on
                     gram-per-mile and gram-per-ton-mile performance metrics.)Transporte
                     Limpio in Mexico uses a similar scoring system.

                     The approach described above can  be a useful stepping stone toward a
                     program fully based on mass emissions benefits. Another option is to
                     adopt a "SmartWay 1.0"-type system. In SmartWay's initial phase, carri-
                     ers received performance scores based on their reported use of a fixed
                     set of verified technologies and strategies, with assumed efficiency and
                     emissions benefits. This approach can help carriers become familiar with
                     new technologies and strategies, and it minimizes the complexity of the
                     emissions benefit calculations. However, adopting a new data reporting
                     system can be challenging for partners who have become accustomed
                     to the earlier system requirements. Therefore transitioning to a new sys-
                     tem can be disruptive and may cause your program to lose momentum if
                     not planned carefully.

                     The following table compares the primary features and  limitations of
                     the SmartWay 1.0 and 2.0 systems, clearly indicating the progression in
                     accuracy and applicability associated with SmartWay 2.0.
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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                Figure 3.1 - Progression of SmartWay
           SmartWay 1.
 Estimated emissions results based on esti-
 mated savings from specific technologies
          SmartWay 2.0
Calculated emissions results based on opera-
tions (e.g., total fuel use, miles, tons)
 Results = index value
 (e.g., good, better, best)
Results = performance metric
(e.g., grams per tonne-kilometer)
 Simulates a hypothetical fleet
Uses a fleet's actual inputs
 Large number of data inputs
 (every technology and strategy)
Fewer data inputs
(miles, fuel use, payload)
                                    Multiple input checks
Develop program evaluation methodology
While partner tools will give your partners the ability to estimate their
individual emissions footprints, consider developing a methodology
to quantify the benefits of the whole program, including the collective
impacts of all program partners. The collective impacts—your program's
total emissions reductions—will likely be made up of three elements:
carrier partners' emissions reductions, additional emissions reductions
by shipper partners, and emissions reductions attributed to verified
equipment sold to and installed by non-partners.

Calculating carrier emissions reductions.   SmartWay aims to drive
improvements in the environmental performance beyond what would
have occurred without the program. To measure its impact, these efforts
are best  evaluated by comparing the emissions performance of partners
and the industry as a whole. To quantify carrier partners' reductions, use
the same performance metrics used by the partner tools to generate
consistent numbers and units, and thus base the benefit calculations
(emissions reductions) on grams per kilometer or grams per tonne-
kilometer performance.2

2.  In the absence of specific activity data, assessment of program benefits will be limited
   to evaluation of relative improvements. This section assumes that your program will
   collect  partner-specific activity information allowing for the calculation of actual mass
   emissions reductions and fuel saved, as in the SmartWay 2.0 system.
                                                                      Module III: Create Program

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                     The methodology for benefits from carrier activity compares SmartWay
                     partner activities and emissions with the national trucking industry over-
                     all as represented in the EPA MOVES (Motor Vehicle Emission Simulator)
                     national model.3The MOVES model estimates emissions for mobile
                     sources in the U.S. and covers a broad range of pollutants. The advan-
                     tage of comparing SmartWay partner performance to the MOVES model
                     results is that the emissions savings benefits of EPA's heavy-duty fuel
                     economy  and fuels standards regulations are already incorporated in the
                     MOVES model.4Thus, the benefits of these emissions reductions would
                     not be counted as SmartWay program reductions, particularly because
                     MOVES is periodically being updated with new emissions data and the
                     impacts of new regulations.

                     To calculate the total emissions reductions from the SmartWay program,
                     the SmartWay carrier partner data is compared to a National Reference
                     dataset generated by MOVES. The National Reference dataset is normal-
                     ized to the same scale as SmartWay to enable comparisons between
                     the two datasets. For the national dataset, the SmartWay mileage totals
                     for each class are applied and allocated among model years within each
                     class according to each model year's proportion of the total mileage
                     within class in the MOVES estimates. The MOVES-estimated fuel con-
                     sumption  for each model year is scaled to the miles derived in the previ-
                     ous step. This yields national average fuel consumption (and hence, C02
                     emissions) estimates that can be directly compared to SmartWay carrier
                     partners' emissions and fuel consumption. The difference between the
                     emissions of the SmartWay and the National Reference groups rep-
                     resents the emissions reduced  by SmartWay.

                     3.  EPA's Office of Transportation and Air Quality has developed the MOtor Vehicle
                        Emission Simulator (MOVES). This emission modeling system estimates emissions for
                        mobile sources covering a broad range of pollutants and allows multiple scale analysis.
                     4.  MOVES2014 is the latest version of MOVES and includes the benefits of EPA Tier 3
                        emissions regulations as well the impacts of other EPA rulemakings promulgated since
                        the last MOVES release,  in addition to new emissions data, and new features that
                        users have requested. MOVES2014 also includes the capability to model on-road and
                        nonroad mobile sources within the MOVES platform.
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Adjusting for benefits due to overall fleet fuel economy variation.
While the average fuel economy of heavy-duty diesel trucks has re-
mained relatively constant over many years, several countries including
the United States, Canada, and China are getting ready to implement
greenhouse gas (GHG) and fuel economy standards for new vehicles.
Once these more efficient vehicles begin to penetrate the freight
vehicle market, the emissions reductions partners obtain by replacing
older vehicles not subject to the standards with new ones meeting the
standards would not be attributable to the program—but rather to these
new rules. Therefore, program benefit calculations will have to adjust
future year performance metrics to account for the penetration  of such
new emissions standards into the fleet. This adjustment would  require
introducing specific vehicle model year information into the calculation
methodology.6

Calculation of shipper savings.  Shipper partners can reduce their
carbon footprints in two ways: first by using carriers participating in the
program (particularly by choosing higher-performing carriers and/or en-
couraging existing carriers to improve performance) and second through
strategies designed to remove distance, weight, and/or volume from
their freight supply chain,  resulting in emissions reductions. The first type
of emissions benefit is included in the two equations above. The second
is calculated by summing  the GHG reductions from all shipper strate-
gies and modal shifts. Independent confirmation of these benefits  may
require special audit requirements to verify shipper partner activities.

Calculation of savings due to technology sales.   If your program ver-
ifies and promotes the adoption  of specific fuel efficiency technologies,
such as idle reduction or aerodynamic retrofits, your program may be
The SmartWay 2.0 Shipper
Tools allow Shipper Part-
ners to estimate emissions
reductions from strate-
gies they implement to
remove distance, weight,
and/or volume from their
freight practices, including
practices such as modal
shifts (e.g., from truck to
rail shifts).
5.  There will continue to be a large legacy fleet of vehicles built prior to the new fuel
   economy standards taking effect for many years after such rules are implemented.
   Therefore your program can claim full credit for any emissions benefits from
   improvements to the performance of those older vehicles. In addition, any vehicles
   designed to exceed these standards could also be included in benefit calculation.
                                                                     Module III: Create Program

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                     able to claim additional emissions reductions beyond those attributable
                     to program participants. Specifically, carriers that do not participate in the
                     program will also likely purchase these products, and the resulting emis-
                     sions reductions produced by non-partners using these products can be
                     ascribed to the program, if they can be quantified.  For each product, you
                     can estimate the emissions benefits on industry-average usage levels.
                     To calculate the benefits of sales outside of the program, first determine
                     the number of devices used by program partners and subtract their ben-
                     efits from the total. If your program does not collect specific technology
                     information  from its participants, you can survey a  representative sample
                     of partners to estimate the total usage of verified devices throughout the
                     program.

                     Develop partner tools
                     One of the most valuable components of a green freight program is a
                     standardized system of data collection,  reporting, and calculation tools.
                     The tools allow each partner to enter its annual freight-related activity
                     information  in a user-friendly format. SmartWay developed its Partner
                     Tools using  Excel spreadsheet forms, although your own tools might also
                     be Web-based or developed  using some other electronic platform.

                     When developing your partner tools, strive to  meet the following
                     objectives:

                     •  Ensure that  the platform is accessible, user-friendly, and familiar to
                        your partners

                     •  Tailor partner data entry requirements to readily available, reliable
                        industry data sources

                     •  Minimize data entry burden where possible, while balancing program
                        needs for quality, verifiable data

                     •  Integrate data quality checks into the tools themselves
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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Partner tools fall into two general categories: carrier tools and shipper
tools. Carrier tools collect fleet and activity information for individual
freight carriers, such as a truck or rail company, and calculate associated
performance metrics for each carrier fleet. Shipper tools use the outputs
of the various carrier tools in order to calculate the emissions footprints
for each shipper company.

Tools for logistics companies are a hybrid of these two tool types. Like
shipper tools, they use the outputs of the other carrier tools to deter-
mine the performance of their selected carriers. Like tools for other
carriers, though, they then calculate an overall weighted average perfor-
mance for the logistics company as  a whole, which can then be used in
the shipper tool along with other carrier mode information. The following
summarizes the way these types of tools can be used in a green freight
program.
               Potential Sources for Carrier Data
     A variety of data will be needed to complete the performance eval-
     uation tools for your green freight program. These data should be as
     reliable and verifiable as possible. The data sources available to freight
     carriers will vary significantly, depending upon regulatory reporting
     requirements, contractual arrangements, and access to data systems,
     among other factors. Below is a partial list of common sources that
     U.S. truck carriers use for the mileage, fuel, and payload data they
     enter in the SmartWay Truck Tool.
     Total miles
       Fleet-wide GPS reporting
       software
       Odometer readings
     Fuel
       Electronic or paper fuel receipt
       Driver log books
Maintenance records
Driver log books
Standard mileage routes
Electronic or paper expenditure
data
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                               Potential Sources for Carrier Data (continued)
                            Average pay load
                              Driver log books expenditure
                              data
                              Fleetwide tracking software
Centralized database with bill
of lading weight information
Bills of lading by representative
sample
                            Data sources will be different for other carrier modes.
                                     Figure 3.2 - SmartWay Integrated Process
                             Smart Way C«irncf i
                             do A r i k>.vJ their tool
                                        OUTPUT:
                                      Tool calculate* the
                                       performance of
                                        HChflnl
                               •  Truck tool
                             [-*»  Rail tool
                               •  Barge toot
                               •  Multi-modal tool
SnwrtWay
Carrier
Ptrformtnc*
file & generated
and included In
Shipper and







<
                                                                                     OUTPUT:
                                                                                    Toot calculates
                                                                                   emissions and % of
                                                                                   SBWrWayCSfrfef!
                       Natural Resources Canada

                       1.  Carriers get their tools by email, download, or logging onto a Web
                          page. They enter their detailed fleet and activity information, validate
                          their data, correct any errors, save the results, and send them to their
                          PAMs.The tools automatically calculate the performance metrics for
                          the carriers' associated fleets.

                       2.  PAMs review the carrier tools, identify and resolve any anomalous
                          data in consultation with the partner, and upload the approved carrier
                          data into the program database.
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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3.  Carrier performance information is grouped into pre-determined cate-
   gories within the database for comparison purposes. For example, it
   would not be reasonable to compare the efficiency of a truckload dry
   van fleet with a heavy-haul fleet. The SmartWay program established
   its performance categories for truck carriers in consultation with in-
   dustry experts, based on a combination of operation and body types,
   as shown in the figure below.

      Figure 3.3 - SmartWay Carrier Categories: 2013 Data Year
   LTL
   PD
   Rail
4.  The program database generates a file containing the carrier perfor-
   mance information.

5.  Logistics and shipper companies upload the carrier performance
   information into their tools and specify which carriers they use and
   the activity levels associated with each. The tools then calculate the
   companies' emissions footprint and the percentage of their carriers
   that are  in  the program. As with the carrier tools, logistics and shipper
   companies check and correct any flagged inputs and send their com-
   pleted tools to their PAMs for approval.

6.  The PAMs review the logistics and shipper tools, make corrections
   as needed, and upload the approved tools into the program database.
   Depending on program goals or strategies, the program may even set
                                                                  Module III: Create Program

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                        predefined performance levels that companies may meet to qualify
                        for a superior performance designation6 or other award.

                     Carrier performance can be reported to logistics and shipper companies
                     in a variety of ways, such as a relative score (e.g., "1-5"), an aggregated
                     performance "bin" (e.g., "900-1,100 g/km"), or carrier-specific metrics
                     (e.g., 1,087 g/km). SmartWay uses performance bins, representing a
                     compromise between the specificity and precision desired by shippers
                     and the privacy often desired by carriers. The figure below provides an
                     example of the  different performance bin levels that might be presented
                     to shipper and logistic companies under this approach.

                                Figure 3.4- SmartWay Fleet Performance Map
                               CO 2
                                                                          g/ton-mile
                                                                       g/mile
                                            NOx
                     Establish a number of ranking performance bins that is granular enough
                     to provide shippers with reasonably precision in their carrier evaluations,
                     but not so numerous as to become difficult to manage or result in very
                     low numbers of carriers per bin. The exact number of ranking bins and
                     the associated bin cutoff values is not critical. That said, it is important
                     for your carrier performance rankings to meaningfully reflect quantitative,
                     6.  EPA originally provided SmartWay logo access only to Partners that met a performance
                        threshold.
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accurate measures of their emissions impacts—qualitative relative rank-
ings such as a "gold/silver/bronze" scheme will not be adequate to allow
for harmonization with global green freight programs.

The format and data entry requirements for carrier tools vary depending
upon the freight mode. Separate tools may be developed for the follow-
ing carrier modes:

•  Truck
•  Logistics
•  Rail
•  Marine7
•  Air
•  Multimodal

If the vast majority of program partners will likely be truck carriers, then
develop and launch the truck tool first. Logistics companies are increas-
ingly common, and the tool for these partners could be developed next.8
The priority for developing tools for other modes will depend upon your
country's local freight industry characteristics.

Carrier companies transporting freight via  multiple  modes (e.g., truck and
rail over the course of a delivery) are referred to as multimodal carriers.
The SmartWayTool for multimodal carriers is effectively a shell that con-
tains multiple tools, including those for truck, logistics, and rail carriers;
multimodal SmartWay Partners complete each embedded carrier tool
individually and then provide "composite fleet" information regarding
how the different modes are used within their company.
The outputs from certain
carrier tools may be used as
inputs for other tools. For
example, the performance
calculations from the truck
tool could be imported into
the logistics tool for use,
while logistics tool outputs
are subsequently imported
into the shipper tool. Make
sure to schedule tool due
dates carefully to account
for such  interdependencies.
7  Different tools may be developed for barges/inland marine freight and ocean-going
   freight. This may need more detailed explanation or graphics.
8.  While logistics companies hire carriers to move freight, they are hired directly by
   shippers. As such, logistics companies are treated as "carriers" in this discussion.
                                                                      Module III: Create Program

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                       Today's carrier fleet operations can be complex, and determining which
                       tool a given partner should use may not be straightforward. Therefore
                       you should develop clear guidance to help partners identify the appropri-
                       ate tools to use. An example "decision tree" is provided below, including
                       the guidance for SmartWay Partners.
                                        Figure 3.5 - SmartWay Decision Tree

                                                               YES
                         You contract out shipment of 95% or more
                         of your freight to outside companies
         You are eligible to be a
            Shipper partner
                         You operate your own managed fleet
                         (owned or leased) with less than 5% of
                         your freight contracted with outside
                         companies.
         You are eligible to be a
          Truck Carrier Partner
                         You contract out more than 5% of your
                         freight, i.e., you are a 3PL, broker, freight
                         forwarder, or non-asset-based carrier.
YES
You are eligible to be a
  Logistics Company
       Partner
                         You operate your own managed fleet and
                         move 5% or more of your freight with a
                         third-party provider, or move more than
                         10% of your freight via rail.
         You are eligible to be a
           Multimodal Carrier
                Partner
                         You move 95% or more of your freight
                         with rail and less than 5% with any other
                         mode of transport.
YES
         You are eligible to be a
           Rail Carrier Partner
                       The carrier tools collect a wide variety of information. Although tools
                       differ from category to category, the tools have many data requirements
                       in common:

                       •  Partner name and contact information
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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•  Fleet characteristics such as operation and truck body types (e.g., 90
   percent truckload/dry van, 10 percent drayage)
•  Activity levels (distance travelled and tonnage hauled)
•  Fuel types and volumes consumed
•  Vehicle/engine size
•  Engine age
•  NOx/PM controls

An example input screen for operation categories is shown in the figure
below for the SmartWay Truck Tool.

            Figure 3.6 - SmartWay Truck Tool Input Screen
 For each fleet, entw the percentage of total m*l« dhrveti that falfettQeath operation (dtegory, Penceot^ges. must sum to 1QO percent for «adi fleet.
 When fcwhed. iriri t Ihtt "But* typi's" Lib .ibuw or u'leii the M-X1 hullon jt Ihe bullijiu n1 thn screen.
  I: ABC T.ucUrg, 1m.- fty Vn Rut

  *AKT*
Emissions calculations
will vary depending upon
selection of a "preferred
calculation metric" by the
user—e.g., grams per kilo-
meter or grams per ton-kilo-
meter may be chosen. Base
your emissions calculations
on the metric with the
greatest accuracy/reliabil-
ity. For example, carriers
with relatively light weight
shipments should rely on
grams-per-mile metrics,
while carriers with heavi-
er payloads should base
their emissions estimates
on grams-per-tonne-mile
metrics.
Significant amounts of information will also be unique to each carrier
mode and tool. Key factors that are specific to each mode of the Smart-
Way tools are listed below.

•  Truck Tool—number of tractors by class, number of trailers, road type/
   speed, idle hours

•  Rail Tool—railroad class, engine tier level, railcar types and miles,
   gross/revenue/non-revenue tonne-kilometers

•  Barge—propulsion and auxiliary engine  info, barge/vessel types, un-
   derway vs. maneuvering activity

Example input screens for activity, average payload, and trailer use are
shown in  the figures below from the SmartWay Truck Tool.
                                                                       Module III: Create Program

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                                                Figure 3.7 -  SmartWay Truck Tool Activity Screen
                                  fjCfctl fhf'A&F button', la ithmtrfy ycxir datj iputt".. (Afltt '^iMifynu your dJU •.txirn.'t, th* bullori wti read "Ulit": yi*i moy i*fcct tdt" in nu
                                  rh.»nij« *•. nratotf.) In ths "fly Trurfc Ci»t" enfcmnK. «ntnr your data for iwrh mark rU&i (only HW.P rUw. (HiKtMl nn HIP "Pt^w MraM Vr.ir ft fH
                                  K*wti appe* befcw). The "Ovwal fleet" (oh
                                   *MhcatH thtt4d«A ipeed

                                   , | ftweifliF tomitflJ Idle Itouri prr Injr t-
                                               Figure 3.8 - SmartWay Truck Tool Payload Screen
                                    Thn wntthept wfl assist ymi m pstimating thp .1
                                    R)fnrm,ktkmt u-«*g It
                                    bokrn, \P»P< t "OK" to tramltv t
                                                  Ple«ic Indtcdte your daU courtc
•w|c capacity volume of your lfc»pt. Frst provide1 ddU *oune

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          Figure 3.9 - SmartWay Truck Tool Trailer Use Screen
 I h« form r-> cjp<.rn,nect to help you rtpteinwio your average paylciad, In berjtn, select an dtlooitiwi method for determining HIP amount eacri body
 type contnbuhtt to your uve-rdll trunk ddss total, four dlliXdlkwi rneU.oi.1s jte provided In order of preference, with the moit preferred nietliod
 fc'ih'fl lirtil, Thlii M'ln | yimr firt'lt'imj mill", few rr.N'n»!ij ynllr "l.il.i (Inrtv Df iiiiiHiil1-). MfXT, '.[H'uly I tic d.il .1 MII^-I K1,) IIM-I! In ili'^'li^i yinir
 Ptiylodci .*el?c:t "otliw IKE all tt'ut apply"
 and prnvklf 4 dr1«|i?d d*?wilption 0| cflrh.
 Class 8b Vehicles GVWR - 6O,OO1 and above

      Step 1: Getting started
                * j-mti
                 l,63?3*l
                                                       I Ion Avq lkayli>ad:     10,6 t
                                              Eiplanatka^ For nout V**
Once SmartWay Partners input the carrier fleet and activity, the tools
automatically calculate mass emissions and the corresponding perfor-
mance metrics for each fleet. C02 emissions for all tools are calculated
from fuel consumption estimates and carbon fuel factors for each fuel
type (diesel, gasoline, natural gas, etc.). Emissions calculations for NOX
and PM use emissions factors that vary by mode.

The emissions factors used in the SmartWay Truck Tool are expressed
in grams per mile (and grams per hour for idling emissions), which are
derived from EPA's latest MOVES emissions model. The  MOVES  model
outputs account for a variety of factors, including fuel type (diesel and
gasoline), vehicle class,  engine age, driving cycle type (e.g., urban or
rural), and average speed. Adjustment factors are  applied to estimate
emissions for alternative fuels such as natural gas and propane. Alterna-
tive emissions modeling approaches may be needed for trucks operating
outside the United States and Canada to account  for different emissions
standards and/or fuel specifications.
Technical documentation
for all SmartWay tools can
be downloaded from the
SmartWay website,  http://
www.epa.gov/smartway.
User guides for the tools,
explaining all required and
optional inputs, are avail-
able upon request. Contact
SmartWay for more  infor-
mation.
                                                                              Module III: Create Program

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Work with charter partners
and key stakeholders to
identify readily available,
reliable data sources for key
tool inputs. Fuel consump-
tion, distance travelled, and
payloads are particularly
important. We also rec-
ommend that all tools be
peer-reviewed and signed
off on by academics/stake-
holders.
                     EPA developed the NOX and PM emissions factors used in the Smart-
                     Way Rail Tool. They are expressed in grams per gallon of fuel and vary by
                     engine size and age (i.e., emissions standard or "tier level"). SmartWay's
                     Tools provide its Partners with standard reports allowing them to review
                     their fleets' mass emissions and performance metrics. The figure below
                     presents the performance metrics for an example truck fleet.

                             Figure 3.10 - Sample Truck Fleet Performance Metrics
                       ^-SmartVttny
                                       -x-
                          ~
                                                                           _71__    I
„,_
— -
	 _l
_,.
—_ __
. 	 , 	 . 	
                     Logistics and shipper tool development.   Unlike the carrier tools
                     described above, the logistics and shipper tools do not require fuel
                     consumption estimates, since this information  likely resides with the
                     carriers. The logistics and shipper tools require  users to identify all of the
                     carriers they have used during the reporting year, specifying their mode
                     and their program status (e.g., SmartWay truck carriers, non-SmartWay
                     rail carriers). In addition, these partners must assign mileage and/or
                     ton-mileage estimates to each carrier identified. The tools then combine
                     this activity information with carrier-specific performance metrics in order
                     to calculate mass emissions for the shipper and logistics companies.
                     For example,  total ton-mileage estimates for a given carrier would be
                     multiplied by  the carrier's corresponding  gram per ton-mile values from
                     the carrier performance file to estimate the mass emissions associated
                     with that carrier's use over the year. The  figure  below shows an example
                     activity input  screen for the SmartWay ShipperTool.
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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        Figure 3.11 - SmartWay Shipper Tool Activity Screen
In addition to calculating emissions footprints, the SmartWay Shipper
Tool calculates a "% SmartWay Value" based on the fraction of total
distance traveled, tonnage hauled, or C02 emitted by SmartWay Part-
ners. This value can be used as the basis for performance benchmark-
ing, award and recognition ratings, or even program logo qualification.
Because shippers' key role in program is to influence the market, this is
a key gauge of their success. The figure below shows the screen in the
ShipperTool where users select the basis for their % SmartWay Value.
                                                                 Module III: Create Program

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                             Figure 3.12 - SmartWay ShipperTool "% SmartWay" Screen
1 rw screen r jk idjli". ynur «.•» Sm jrl W.ty vjkir fat dctnrmtwitr VnJrtWar bgp i-juahlk .itir«i, I tnti'.r the Bn^oiHTJtP r.iciKi hutt   ,
Hfacflon to «*-nt the weighM-to lector you wrJi to HM- to determine your *• SnwHWay value. If you liav* cwi>pi«?il tlw Activity DatJ screen, ttw wwKlatetl
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I Irrti). no U> t(
                                           tor soecHted m tAirtdUxr your % sm* tway
                                           m ttw ktportt Menu on the Hona- tueen.
                                                               vakte , To te« VCKK
                                ff ttw dot* tourct« not
level *, SroartWay v*w (cakitf^teii #.tty>-, *
                 -
                        As discussed previously, by designing your partner tools to collect
                        activity data and report carbon performance metrics in a manner consis-
                        tent with existing green freight programs such as SmartWay and Green
                        Freight Europe, you will facilitate the efforts of shippers involved in global
                        carbon accounting.

                        Tool validation.   Ensuring the accuracy of partner performance data
                        is a cornerstone of green freight programs. The SmartWay carrier and
                        shipper tools both include validation checks to  identify likely carrier
                        calculation and/or data entry errors. Certain inputs are compared against
                        industry average values, such as payload, annual distance traveled per
                        vehicle, and vehicle efficiency. If a SmartWay Partner's values differ from
                        the average by more than  some pre-determined amount (e.g., more than
                        two standard deviations) then the tool warns the user. In this case, the
                        user can either change their input value or provide an  explanation for the
                        unusual value. The figure below presents an example  from the Smart-
                        Way ShipperTool highlighting warnings of differing severity (yellow and
                        red), including one missing value.
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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         Figure 3.13 -SmartWay ShipperTool Warning Screen
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Develop the partner management database
The partner management database stores the information collected from
program tools, performs necessary calculations to determine program
benefits, results, benchmarking, carrier ranking, and other calculations
necessary for the program to function. It also serves as a customer rela-
tionship management tool, allowing PAMs to manage their partners and
their annual submissions.

The server hosting the database can be located at your agency or a con-
tractor, or maintained by a third party.  However, rigorous security mea-
sures and  regular data backups should be adopted as standard operating
procedure.

The process that partners follow in  order to  submit their data should be
designed to be easy and straightforward in order to minimize reporting
burdens. SmartWay's data submission process consists of several steps,
relying on  the database for overall coordination:
                                                                                               SmartWay's overall Partner
                                                                                               management database
                                                                                               system consists of an
                                                                                               Oracle database server,
                                                                                               a ColdFusion application
                                                                                               server, and an SMTP
                                                                                               server.
                                                                                Module III: Create Program

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                     1. Tools are updated for the new reporting year and posted on the
                       SmartWay website.

                     2. PAMs use the database to generate and send emails to inform the
                       Partners that the tools are ready to be downloaded. Each email in-
                       cludes a link to the SmartWay website,  so the Partner just selects the
                       link in order to download the tool.

                     3. Using the downloaded tool, the Partner fills out contact, fleet char-
                       acterization, and fleet activity information as discussed above. The
                       Partner can also provide optional information about themselves for
                       posting on the SmartWay website as well as suggestions for program
                       improvements.
                     4. After entering and validating data, the Partner clicks the "Create
                       Submission File" button, which generates an XML file containing the
                       entered data.

                     5. The Partner then emails the XML file to their PAM or a central email
                       address.  (A more automated submission process that will avoid the
                       need to email the file is  under consideration.)

                     6. The PAM uploads the XML file into the database.The database up-
                       load function validates and stores the information in the file.

                     7. Truck submissions have  an automated evaluation function that
                       provides  guidance to the PAM on whether the submission must
                       be reviewed, should be  reviewed, or can be accepted without any
                       review. Truck submissions are the most numerous and most compli-
                       cated. Other submission types may be automated in the future. (Such
                       automated reviews may not be necessary for smaller programs or
                       programs that are just getting underway.)

                     8. Once the PAM has validated and approved the submission, it be-
                       comes available for inclusion in the calculation of program benefits,
                       the carrier performance  file, and the Partner list on the SmartWay
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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   website. The RAM also has the option of checking a box that causes
   an automated email to be sent to the Partner informing them their
   submission was approved. The automated email includes a link to an
   EPA Web page where the Partner can view, download, or print their
   registration document, which was designed to be printed and framed.
   In the future these emails will also include a  link allowing qualified
   Partners to obtain the logo files for use on their vehicles and packag-
   ing. (Again, such high levels of automation are most appropriate for
   large, mature green freight programs.)

 9. Reporting deadlines are spread out throughout the calendar year in
   order to allow the outputs of certain tools to be included as inputs in
   others (as discussed above), as well as to distribute the PAM work-
   load more evenly.

10. Toward the end of each reporting period, PAMs generate and send
   automated emails to Partners who have not yet submitted  data.
   All emails generated by the database are recorded in a history log.
   PAMs  can also manually add communication records for phone calls,
   in-person meetings, and emails generated outside the database.
   These  records then provide a visual record of all communications and
   interactions with the Partner.

11. At the  end of each reporting period, carriers have their approved  and
   binned emissions estimates included in the carrier performance file.
   Binning is performed by a database administrator using restricted
   functions; it groups each carrier's emissions  estimates into a bin, as
   discussed above. The estimate that is then published is the bin mid-
   point—not individual emissions estimates, which are considered to
   be business sensitive information.

12. The carrier performance file is used in the ShipperTool, the Logistics
   Tool, and the MultimodalTool. A Partner using one of those tools
   chooses carriers (who are SmartWay Partners) from the file. The  Part-
   ner enters information on their non-SmartWay carriers as well.
                                                                   Module III: Create Program

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   'ow SmartWay Does It
In 2013, SmartWay
published guidance for
Partners on best practices
associated with freight
data quality assurance
measures. This report,
Driving Data Integrity in
Transportation Supply
Chains, provides descrip-
tions of best practices as
well as case studies of
Partners who use them.
The report is available at
the SmartWay website,
http://www.epa. gov/
smartway.
13.  At the end of each calendar year, the program benefits are calculat-
    ed by the database using the activity data and emissions estimates
    submitted and approved by the program Partners.

14.  On the last day of each  month, an automated database routine is run
    that counts and saves the number of Partners in the program. This
    historical record can be  used to track and manage the Partner base.

 Provide "best data QA/QC practices"
 To  a large degree,  the success of your program will depend on how well
 your  participating partners  measure and document their fleet characteris-
 tics and activity. Thus, it is critical that your partners enter their data into
 the tools accurately and completely. Only then will you be able to reliably
 estimate program  benefits  and will your partners be able to accurately
 assess the benefits of their investments in emissions reduction technol-
 ogies and strategies.

 Encourage your partners to perform data quality checks at a number of
 points in the data collection and reporting process. The charts below
 illustrate the general steps  SmartWay's carriers and shippers use to cap-
 ture and report their data, starting from goods movement through the
 completion of the  SmartWay reporting tool.
                How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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          Figure 3.14 - Best Practices Example of
               Carrier SmartWay Data Flows
ITrip- and Fleet-
Specific Carrier Data
    Action Taken:
    Data Check
                      ••••••••••^
                            ^^
                         • •/•MM«

                         ••^^x
                      ••••••••••^
                      ••••••••••^
                        Company Database/Data
                        Management System
 Action Taken: Review
 of Reporting Tool
8
Completed Reporting
Tool Submitted to EPA
 SmartWay
 Carrier Tool
I    Action Taken:
    Data Check
                         Action Taken:
                         Post-Processing
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                                      Figure 3.15 - Best Practices Example of
                                          Shipper SmartWay Data Flows
                            ITrip- and Fleet-
                            Specific Carrier Data
    Action Taken:
    Data Check
3                       Company Database/Data
                       Management System
                                      «ZOEZ£»**^       ^
                             Action Taken: Review
                             of Reporting Tool
8
Completed Reporting
Tool Submitted to EPA
                             SmartWay
                             Shipper Tool
I    Action Taken:
    Data Check
                       Action Taken:
                       Post-Processing
                      As seen in the figures above, partners should conduct their first QA/QC
                      checks at the point where their disaggregated, trip-specific information
                      is collected and uploaded into their company data management system.
                      For example, truck carriers  should compare their fuel receipt records for
                      individual rigs with fuel consumption data from the rigs' electronic con-
                      trol modules (ECMs) to identify potential discrepancies.
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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Partners should perform a second set of data checks when preparing
their data for entry into your partner tools. At this stage, data are ag-
gregated across routes and trips to calculate total distance travelled,
ton-mileage hauled, and average payloads, among other factors. An ex-
ample data quality check at this stage would include matching total esti-
mated fuel consumption for the fleet against total fuel sales tax records.

Once the data have been entered into the tools, partners should com-
pare the inputs, emissions, and performance results with those from
prior years. The SmartWay Tools offer users a year-to-year comparison
function in order to help identify significant discrepancies across years
for QA/QC purposes.

Finally, once partners  have submitted their data and uploaded those
data into the program database, PAMs should  perform additional QA/
QC checks of their own. In many cases, these checks are redundant
with many of the reasonableness checks performed by the partners. For
example, the SmartWay program database performs automated QA/QC
checks for each tool upload,  highlighting any out of range flags contained
within the tool, as well as year-over-year consistency checks.  In this way,
any discrepancies that SmartWay Partners may have  missed  or not ad-
equately explained can be identified and addressed jointly by the PAMs
and Partners before finalizing data submittals.

The best time to establish best practices for compiling and entering part-
ner data is before partners join the program. To develop your  own best
practices, consider visiting a cross-section of freight companies to learn
more about the specifics of how they collect their freight data and their
processes for quality checking  it.

Case studies of SmartWay Partners  using best practices
SmartWay is fortunate to have many Partners who employ state-of-the-
art best  practices when it comes to data quality assurance measures.
                                                                  Module III: Create Program

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                     For example:

                     •  AD Transport Express, Inc., based in Canton, Michigan, has been
                        a SmartWay Carrier Partner since 2006, and demonstrates a strong
                        commitment to data quality. AD Transport regularly checks satel-
                        lite-reported vehicle miles traveled (VMT) and fuel data against IFTA9
                        reports. It verifies satellite miles reported against truck odometer
                        readings; in some situations, it also checks the satellite-recorded VMT
                        against its own dynamic mileage software.

                     •  Swift Transportation is a SmartWay Charter Partner and has been
                        a SmartWay Carrier Partner since 2004. All of Swift's trucks have
                        satellite systems that continuously log all operational and trip-related
                        information (e.g., Global Positioning System [GPS] position, empty
                        and revenue miles traveled, ECM parameters). This information is
                        electronically transmitted daily to more than 1,500 staff for review.
                        Drivers have goals and scorecards for miles per gallon (MPG) and idle
                        time that are reviewed daily. Discrepancies in the data are rare, but
                        when they occur, issues are identified and fixed quickly. For example,
                        if the driver gets a  low MPG daily score (e.g., 3.5 MPG recorded),
                        the truck is brought into the shop for a diagnosis. The technicians are
                        well  trained to uncover problems from faulty sensors in the ECM that
                        logged erroneous values.

                     •  Sharp Electronics Corporation, based out of Mahwah, New Jersey,
                        has been a  SmartWay Shipper Partner since 2004. Sharp has a strong
                        environmental sustainability commitment, is ISO 14001 certified, and
                        requires all  of its carriers to participate in SmartWay. Sharp uses a
                        comprehensive enterprise  resource planning (ERP) system to store
                        all of its business  process data. Customers' orders are submitted
                        directly into this system, processed, and transmitted directly to the
                     9.  The International Fuel Tax Agreement (IFTA) is an agreement between the United
                        States and Canada that enables motor carriers operating in more than one jurisdiction
                        to report fuel use.
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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   transportation management system, where they are optimized,
   routed, and assigned to carriers. The shipment information is then
   electronically submitted to the warehouse management system for
   shipment and returns shipment-specific information back to  the ERP
   system. To ensure that the data are accurate, the ERP system checks
   the returned shipment  data against the original order data and creates
   an exception report when there are discrepancies. These errors are in-
   vestigated to determine the nature of the problem, its root cause, and
   the countermeasures that will ensure data integrity. Sharp employees
   also perform manual verification checks on the data throughout the
   year, which further ensures that SmartWay-related data are accurate.
   Through these many controls, Sharp can confidently and efficiently
   analyze these data and identify, plan, and execute strategies that
   reduce GHGs and strengthen its bottom line.

•  IKEA Distribution Services, Inc., Westampton, New Jersey, is a
   SmartWay Charter Partner and was designated a SmartWay Champi-
   on in 2011. IKEA also won a SmartWay Excellence Award in 2012. In
   2000,  IKEA developed its IWAY program: a code of conduct  cover-
   ing areas such as environment, health and safety, and wages and
   working conditions. All  carriers that work with IKEA agree to comply
   with IWAY and take part in onsite IWAY audits every 24 months.
   Additionally, any carrier that wishes to do business  with IKEA in the
   United States or Canada must participate in SmartWay. As part of the
   IWAY audits, each IKEA carrier must confirm that it is up to date on
   its SmartWay reporting tool submissions, and it must also walk IKEA
   staff through its SmartWay reporting tool.

As with all voluntary programs, participants may be tempted to over-
state their fleet or company performance. By increasing their estimated
vehicle efficiency level, freight carriers would increase their chances of
being hired by logistics and shipper companies looking to reduce their
emissions footprint. Alternatively, logistics and shipper companies might
overestimate the miles and/or ton-miles assigned to carriers participating
                                                                 Module III: Create Program

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                     in the program in order to improve their chances of qualifying for a pro-
                     gram logo or other recognition. Reliance on government and third-party
                     audits of participants' data will reduce the risk of such behavior.
(jEJ) Defining the Terms
What is a brand?
A brand refers to the look,
design, graphics, language,
and facts that identify
and describe a product,
program, or organization.
As articulated by Fast
Company magazine nearly
20 years ago, "The brand is
a promise of the value you'll
receive."

What is a logo?
A logo is a graphic symbol
or design used to signify
a product, program, or
organization. Your logo is
part of your program brand
and contributes to program
recognition.
                             Brand Development, Marketing, and Outreach

                     Branding and marketing
                     Branding and marketing are pivotal to the success of your program.
                     Branding defines a positive and memorable image of your program to
                     your stakeholders and the public, leading to increased and sustained
                     partner participation. Marketing broadcasts your program and its key
                     messages, accomplishments and outcomes, and opportunities for part-
                     ner participation. Take time before the program is launched to develop a
                     comprehensive branding and marketing plan to use  as a roadmap for the
                     next several years.

                     To create such  a plan, you will need a few basic communications building
                     blocks. Follow the steps below to ensure that your program has these
                     elements in place to create an effective branding and marketing plan.

                     1.  Develop a program brand, including logo and logo use criteria

                     Establishing and presenting a consistent brand is important for mar-
                     keting and outreach. Your brand identity represents your program and
                     conveys its attributes, values, purpose, and strengths. You can use your
                     brand to:

                     •   Unify your program under one easily recognizable symbol
                     •   Provide a focal point and shorthand for referencing your program
                     •   Distinguish your program from others
                     •   Communicate your program offerings
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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To develop a brand, ask yourself the following questions about your
program:

•  What is your program's mission?
•  What are your program's core services? Core values?
•  How is your program different from others and unique in the market-
   place?
•  Who is your target audience?
•  What are the benefits and features of your program's products and
   services from the partner perspective? From your perspective?
•  How do you want your stakeholders and target audience members
   to view your program? What qualities do you want them to associate
   with your program?

Your answers to these questions are important, and they will change
over time as your program evolves. Continually ask your team and your
stakeholders these and related questions so you can maintain, discard,
and add elements to your brand as the program matures.
      GROUP EXERCISE:
      Create a Brand Platform
      30 minutes
      Consider the questions listed above and discuss them with
      your group. Document your answers in a short one- to two-
      page document, which will become the basis for your brand
      platform. Consider it to be a  living document that can change
      over time. Share it internally  so that everyone has a common
      reference point for your program's mission, unique attributes,
      and features. It will serve your program in the long run by
      promoting clear and consistent messaging and reducing
      confusion.
Because defining your
brand and developing a
brand strategy can be com
plex, consider getting help
from outside consultants.
                                                                 Module III: Create Program

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This is SmartWay's
Program logo:
      >SmartWay
  Transport Partnership
This is SmartWay's
Partner logo:
      >SmartWay
    Transport Partner
Note the similarities in
design, color, and "feel."
You can tell that they are
part of the same "family
and brand.
Brand building blocks.  Your program's brand is reflected visually via its
logo and design elements as well as through the text in marketing ma-
terials. The basic building blocks of a brand include a program logo, color
palette, dedicated fonts, and photos, all of which are used and incorpo-
rated into all program materials, including outreach and media materials.

Program logo.  Your program  logo helps define your brand and will be
used on all materials, electronic and print. Use it consistently to quickly
build a recognizable brand. The  logo should reflect your brand identity,
incorporating the colors and look and feel you want associated with your
brand.

Consider trademark registration for your program and partner logo
domestically and internationally. This will  provide you with the ability to
prevent its use by unauthorized parties and better control the way that
your brand is used worldwide. The Madrid Protocol10 provides a centrally
administered system of obtaining "bundled" trademark registrations in
different jurisdictions.

Palette.  Your color palette should define the specific colors that are
used in the program  logo and across all program materials. The palette
should also include complementary or "accent" colors  for other ma-
terials. Use caution when  selecting a palette.  Different  cultures have
different associations with colors. For  example, in the United States, red,
white, and blue together are considered patriotic, while green is often
associated with the environment and  money.  Red is associated with
heat, danger, and stopping, while yellow  is associated with caution and
the sun. Pick colors that make sense for your cultural and programmatic
contexts.
                                      10. For more information about the Madrid system, including how to file an application,
                                         visit the World Intellectual Property Organization website at http://www.wipo.int/
                                         madrid/en.
                How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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Fonts.  Adopt a standard set of widely available yet distinctive fonts
to use in printed and electronic materials, including presentations and
brochures. Use them consistently throughout all materials, with certain
fonts assigned to headings, subheads, body text, website text, etc.

Photos.  Photos can reinforce a program's identity and overall brand.
Ideally,  use photos with colors that are part of or complement the palette
(see above) and images that complement your brand.

Once you have established the core building  blocks of your brand (pro-
gram logo, palette, fonts, photos), find a qualified graphic design artist or
expert to help develop a partner logo, logo use guidelines, and internal
style guide.
                            tow SmartWay Did It
                                          Sm»rtW*y' Transport Partmrehp:
                                          Broin) Oara Inugrity M TrmprttliCNI Su«*Y O»»3
     For its SmartWay® Transport Partnership: Driving Data Integrity in
     Transportation Supply Chains Data Integrity report, SmartWay select-
     ed as its dominant cover photo an image of an aerodynamic truck in
     motion, playing off the report title text ("Driving") while incorporating
     squares in stacked columns, metaphorically suggesting datasets.
                                                                       Module III: Create Program

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        mart Way Does It
SmartWay logo "do's and
don'ts" include:
  SmartWay logos must
  be used in their entirety.
  The  graphic may not be
  altered.
  The  only SmartWay
  logo files approved for
  use  can be obtained by
  contacting EPA.
  Logos must be applied
  on a white background.
  Logos must be legible at
  all times.
The full logo guidelines
can be found at http://
www.epa.gov/smartway/
forpartners/index.htm.
Partner logo.   A program's partner logo is different from, but built
upon, a program logo. It uses the same colors and overall style, often
incorporating the program logo in some capacity. For your green freight
program, the partner logo will identify partners as responsible corporate
citizens and environmental stewards. It could be awarded based on
performance, or based on commitment and participation (reserving other
program elements like awards to indicate performance). Examples of
potential performance criteria to evaluate partner eligibility for logo use
may include:

•  Submit partner tools on time
•  Achieve a certain performance level
•  Meet percent usage of carrier requirements (for shippers and
   logistics)
•  Meet applicable engine requirements
•  Sign a logo use agreement
•  Not in violation of the logo use agreement within the past three years

Partner logo use guidelines.  Partner logo use guidelines will dic-
tate how and when to use the Partner logo in corporate marketing and
outreach materials. One effective format is a list of "do's and don'ts" for
logo usage.

In addition to these guidelines, provide some direction for how partners
should discuss their participation in the program in their own marketing
materials and how partners become eligible to use the logo. Re-evaluate
the logo eligibility requirements periodically and ramp them up when
necessary to keep partners motivated to achieve program goals from
year to year. Detail the process for dealing with logo use violations within
the guidelines as well.

Style guide.  A style guide explains your program's brand—the look,
design, graphics, language, and facts that identify and describe your
                How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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program—and helps present a consistent identity that is crucial to main-
taining the program's credibility and boosting the public's recognition and
value of your program's brand. Having a style guide at hand will help to
ensure that all involved are in step with your program's graphic and style
standards.

2. Develop marketing materials and outreach tools

Marketing materials should be program-branded and must include the
program logo. Additionally, always provide an easy way for readers to
request more information about the program. Including your website
address is a great idea if your stakeholders use the Web.
Partner affiliates, or other
organizations that are
dedicated to promoting the
program and have large
networks, can significantly
magnify your message and
outreach efforts. Seek them
out and explore opportuni-
ties to create and release
"co-branded" publicity and
marketing materials in order
to tap their networks.
Your initial suite of marketing materials should include the following
pieces:

•  A basic program brochure that briefly describes your program and
   its mission and provides a "call to action" to your audience. The call to
   action might ask companies to join the program, associations to sup-
   port the program, and the public to recognize and support partners—
   or it might be something else, depending on your program structure.

•  A program website that serves as a repository for all program
   information. It should include information on partners, program  news,
   funding opportunities, official program materials (including partner
   tools), technical reports, links to external resources, and general back-
   ground information. The website should reflect your program's brand
   (logo, colors, tone).

•  A letter to your stakeholders announcing your program and inviting
   their participation and support as the program launches.

•  Background information, perhaps in the form of a technical report,
   articles, or papers that provide the foundation and justification for the
   program.
         mart Way Did It
      Looking for
      supply-chain effici
      ^SmartWay
      Transport Partnership
      Any way you fhtp h,
       mow it tho SmartWay.
SmartWay created branded
pull-up banners to draw
attention to its program at
conferences and events.
The banners, such as
this one, are designed
using the colors of the
SmartWay logo or comple-
mentary colors along with
minimal text.
                                                                     Module III: Create Program

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If you and your partners
and program stakeholders
have access to high-speed
Internet connections,
consider using webinar
technology. Webinars allow
up to hundreds of people to
attend, view, and participate
in presentations remotely
and in real time. Webinars
can also be recorded and ar-
chived for future reference
and repeat broadcasting as
necessary.
                                                                    How SmartWay Does It
                         The SmartWay website (http://www.epa.
                         gov/smartway) is a key resource for
                         Partners, prospective Partners, program
                         staff, and of course all program stake-
                         holders and the general public. It serves
                         as a central and universally accessible
                         repository of program information for all
of SmartWay's current initiatives and informational resources. EPA
staff update the website every week with announcements and all
types of new content.

The website resides within the U.S. EPA's website,  so it fits within
EPA's overall Web design, navigation, and structure. When  planning
your program's website, start by determining who will host it and
work within any design and operational boundaries they present.
Potential hosts include government agencies, advocacy organizations,
and trade associations.  (If your green freight program is independent-
ly operated, its website may also be independent.) If you elect to
have your program website hosted by another organization, you will
lose some control over how it functions but often gain additional cred-
ibility and cross-promotional benefits that come from being associat-
ed with your host.

The SmartWay website organizes content into six categories:
  About                Join                  For Partners
  News & Events       What's New           Stay Connected

Combined,  these categories organize all of SmartWay's programmat-
ic information and resources.  In addition, the home page features
quick links and widgets that show recent news and events, feature
frequently asked questions, list upcoming webinars and events, and
highlight outstanding SmartWay Partners. Important Partner and re-
cruiting resources are prominently  listed in order to ensure that they
are easily found by visitors to the website.

As you consider your program's website structure and design, peruse
the SmartWay website and the websites of other green freight
programs to get ideas of what type of  information can be housed on
your website and how to organize it. However, keep in mind that web-
sites are a work in progress! They can and should be analyzed and
refreshed regularly to be as responsive to visitors' needs as possible.
                  How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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3. Develop a media outreach strategy
Your program's marketing strategy should include media outreach, and
planning should begin once your brand is finalized. Effective media
outreach can result in  increased program awareness and visibility, which
in turn can support efforts to recruit new partners and provide positive
recognition to existing partners. Your media outreach strategy should be
multi-faceted, targeting traditional media and social media, and incorpo-
rating public service announcements and paid advertising, if possible.
       GROUP EXERCISE:
       Partner Outreach and Support Tools
       10 minutes
       Discuss what types of outreach and partner support tools
       your program might need to develop first.
                         How SmartWay Does It
     Over the years, SmartWay has developed a wide range of outreach
     materials:
     •  Media outreach materials
       (press releases, messaging
       documents, etc.)
       Conference and trade show
       display tools
       Brochures
       Recruiting video
       Infographics
       Fact sheets
       Accomplishments reports
       Point of purchase materials
  Branded window clings,
  magnets, pens, and other
  giveaways
  Public service announcements
  and paid advertisements
  Posters
• Web tools (banners, etc.)
  Direct mail campaign materials
  Partner case studies
  PowerPoint presentations
  Technical documents and reports
     Most of these materials are available on SmartWay's website:
     http://www.epa.gov/smartway.
                                                                    Module III: Create Program

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                                      Traditional media
Contact trade journals and
request a copy of their
editorial calendars. These
calendars will show both
the deadlines for submitting
articles and the themes of
different issues. Consult the
themes and tailor articles
on your program around the
themes to boost the chanc-
es of your article being
published.
       ' SmartWay Does It
SmartWay has written and
published articles in sever-
al trade journals, including
Dairy Foods and STORES
magazines. These articles
are 1,200 words long. They
were written to appeal to
the food and beverage and
retail sectors around the
theme of the benefits of
partnering with SmartWay.
Newspapers, magazines, and trade publications constitute traditional
media. One of the best ways to leverage traditional media is via trade
publications focused on the freight industry and associated shippers.
Trade publications often need content or articles authored by program
experts, especially if the article topic coincides with themes selected for
certain issues.

For articles in trade journals, determine which type of publication you
want to target (e.g., general freight, consumer-focused, major sector)
and review the publication's  basic information.  Note whether the pub-
lication is print media, online, or both; what its total circulation is; and
whether it accepts outside-authored articles. Next review the editorial
calendar to determine if there's an issue that coincides with your subject
matter. Finally, propose the article to the appropriate journal contact via
email and a phone call.

Social media
For many programs and organizations, social media is another avenue for
reaching a wider audience. However,  before developing a social media
presence, determine which platform (if any) makes the most sense
for your program. In the United States,  many programs focus on the
following three platforms:
                                             Facebook.   Facebook has global presence and is known for its
                                         casual, friendly content. To use Facebook, create a Facebook page
                                         and remain committed to updating it frequently with program- and
                                         industry-related articles, images, videos, etc. Be sure to interact
                                         with the people who "like" your page and make sure your page
                                         is well-branded by incorporating your program's logo and other
                                         components.
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       Twitter.  Many companies and organizations use this microblog
   site to keep their "followers" up to date on current news and events.
   "Follow" fellow Twitter users in your industry or related fields, and
   others may follow you in return. Be sure to retweet when a partner or
   stakeholder tweets relevant news, and be sure to respond to people's
   questions and comments. UsingTwitter as a social media marketing
   tool revolves around dialog and communication, so be sure to interact
   as much as possible.

•   H- Linkedln.  Popular with professionals, Linkedln is probably the
   most business-oriented social media platform. Programs and users
   can establish  "Linkedln Groups" that other users join to share infor-
   mation and network. It's important to consider whether you will have
   enough users to make it worthwhile.

When using social media, make sure you offer valuable and timely
information that your audience will find useful and interesting. Keep your
audience engaged by using images, videos, and infographics in  addition
to text-based content. Your partners and affiliates can also support your
green freight program by publicizing participation on their social media
platforms, which enables you to engage with their audiences.

Social media is constantly evolving. If your program commits to social
media marketing, keep apprised of the latest trends and newest social
media platforms.


Public service announcements (PSAs) and paid ads
Advertising isn't just for consumer goods and services—placing PSAs or
paid ads also generates interest and buzz around programs and ideas.

•  PSA campaigns.  While PSA placement is often free, the design and
   implementation of a PSA campaign is not. If not planned correctly, it
   can be a costly venture with little payback. PSA campaigns should be
   strategic and targeted, with a defined mission and  objective. When
   done well, they can provide valuable media coverage resulting in mil-
   lions of impressions and millions of dollars of donated ad space. For
   an example of a SmartWay PSA campaign, see Appendix B.
 y) Defining the Terms
What is a PS A?
PSA stands for "public
service announcement." A
PSA is an ad that serves the
public good and is therefore
placed by media outlets at a
discount or for free.
   How SmartWay Did It
In 2004, SmartWay
launched its iconic
"Product on Wheels"
PSA campaign to increase
program awareness and
participation. Featuring
yellow objects with catchy
taglines, the campaign
was highly successful. As
a follow-up, in mid-2013
SmartWay launched anoth-
er PSA campaign focusing
on companies reducing
their respective carbon
footprints. As of July 2013,
the PSA has been placed
five times with a donated
value of nearly $300,000.
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mm Further Information
For an example of a paid
SmartWay advertisement,
see Appendix B.
Don't be fooled by big
events with large numbers
of attendees. Sometimes
smaller, more targeted
events create better oppor-
tunities for your program.
Combine your media
outreach and conference
efforts by attending events
sponsored by trade associa-
tions in whose journals you
have published articles. Be
sure to have copies of arti-
cles available for conference
attendees.
•  Paid advertising.  If budget allows, consider paid advertising as
   a piece of your marketing strategy. Like PSAs, paid ad campaigns
   require careful thought and planning. However, paid ads also allow for
   some flexibility not available with PSAs. When you are paying for ad
   space, you can select the publications, the duration, and the size of
   your ad to fit your budget. In contrast, publications cannot guarantee
   they will run PSAs, as they only place PSAs when there is ad space
   that hasn't been filled.

4. Identify events and forums to leverage for visibility

Conferences, events, and forums are another strategy for marketing your
program. While not all events will be appropriate or effective venues for
your program, attending, exhibiting, and/or presenting at appropriate
shows can produce results: increased awareness of the program, new
recruits, opportunities to engage stakeholders, etc.

When choosing events to attend, consider the audience that will be at-
tending, available booth display and speaking opportunities, and whether
current partners will be there to provide program support in the form  of
testimonials and endorsements. Review your marketing and recruiting
goals and strategies when choosing events. Are you  interested in recruit-
ing from a specific industry sector? If so, be sure to include industry-
sponsored trade shows and conferences in your list of possibilities.

Smaller shows with opportunities  for a significant program presence
can be more successful in establishing new relationships and recruiting
new partners. Staff and publicity can get lost in the crowds at the largest
events, especially when your program is in its beginning phases and has
not established industry name recognition. When SmartWay was first
launched, smaller events offered the best opportunities to meet with
prospects.
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Conferences and trade shows also offer great networking and presen-
tation opportunities. Try to get a speaking slot on the agenda. Consider
hosting a workshop or panel session for program partners and stakehold-
ers. Workshops often serve as good venues to collect valuable feedback
about program and partner needs and program direction. They can also
serve as invaluable events to network. Additionally, program-sponsored
workshops are an extra that make partners feel valued and more invest-
ed in the  program. Conferences are also an opportunity for senior offi-
cials to publicize the program through keynote speeches and high-level
public talks, so investigate speaking opportunities at related events.

Sponsoring relevant conferences can also increase your visibility and
provide excellent recruiting opportunities. By taking an active role in
the organization of industry events, you can provide your partners with
increased opportunities to network and build their knowledge of green
freight technologies and opportunities. As your program grows, consider
expanding your awards ceremony into a dedicated program conference.
      GROUP EXERCISE:
      Create a Targeted List of Conferences and Events
      10 minutes
      Identify potential conferences and trade shows for your
      program to attend. List the shows by industry sector and by
      priority.
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                     5. Create strong public recognition opportunities

                     To create a compelling value proposition for partners to join a program
                     and change behavior by adopting environmentally friendly practices,
                     voluntary programs rely heavily on conferring positive public recognition
                     to partners who achieve  program goals. Green freight programs can use
                     this approach to great effect.

                     You can use several different types of strategies to create public recogni-
                     tion for your partners. For example:

                     •  Positive media coverage.  Most companies appreciate the value
                        of receiving positive media coverage without having to pay for it. As
                        a respected, objective voice on the environment and freight, your
                        green freight program can issue press releases praising partners for
                        committing to or reaching goals. You can also acknowledge partners in
                        PSAs.

                     •  Logo usage.   Your program can build value into its brand and give
                        access to logo usage only to partners who meet certain criteria (e.g.,
                        reporting regularly, agreeing to certain terms). Or you may elect to
                        create a multi-tiered logo for varying levels of performance.

                     •  Awards.  Many voluntary programs hold high-profile annual awards
                        ceremonies where partners are publicly recognized for their achieve-
                        ments. Sometimes new partners  are inducted  into the program
                        during the ceremony. Often, high-level industry or government repre-
                        sentatives are invited to attend and speak to raise the profile of the
                        event. To leverage the most visibility for the award winners, consider
                        developing and placing a PSA showcasing winners.
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                      How SmartWay Does It
SmartWay offers many opportunities to confer public recognition on
its Partners. One of its most effective means is the highly coveted
annual SmartWay Excellence Awards. These recognize exceptional
achievement among SmartWay Partners. The most recent award
winners were chosen  because of their environmental performance
as demonstrated by Partner data submissions with the SmartWay
freight assessment and carbon tracking tools. SmartWay also judged
applicants for shipper and logistics awards using other additional
leadership criteria.

SmartWay starts preparing for its awards program in late spring, and
an awards event is then held in the fall of each year. SmartWay holds
its annual event in conjunction with a major industry event to max-
imize attendance and increase media coverage. In 2013, SmartWay
held its award event at the Council of Supply Chain Management
Professionals' Annual Global Conference in Denver, Colorado. At the
conclusion of the awards ceremony, SmartWay develops outreach
materials that highlight winners,  such as this PSA shown below.

          Figure 3.16 - 2013  SmartWay Award PSA
            High Praise
            for Going the
            SmartWay.
            Congratulations
            to the 2013 SmartWay
            Excellence Award Winners
            ^SmartWay
            Transport Partnership
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                                            How SmartWay Does It (continued)
                            The award categories Smartway has established are listed below.

                                              SmartWay shipper semi-finalists are top-
                            performing Partners in good standing. EPA identifies a pool of
                            top-performing candidates for consideration based on environmental
                            performance, use of SmartWay carriers to move their freight, and
                            freight mileage with "large" and "medium/small" mileage categories.
                            Shipper semi-finalists are invited to provide EPA with supplemental,
                            qualitative documentation that demonstrates leadership actions that
                            support SmartWay's environmental goals. Final shipper awardees are
                            selected from the pool of semi-finalists based on the supplemental
                            information they provide.

                                               SmartWay  logistics semi-finalists are top-
                            performing Partners in good standing. EPA identifies a pool of
                            top-performing candidates for consideration based on environmental
                            performance, use of SmartWay carriers to move their freight, and
                            freight mileage with "large" and "medium/small" mileage categories.
                            Logistics semi-finalists are invited to provide EPA with supplemental,
                            qualitative documentation that demonstrates leadership actions that
                            support SmartWay's environmental goals. Final logistics awardees are
                            selected from the pool of semi-finalists identified by EPA based on
                            the supplemental information they provide.

                                            SmartWay carrier awardees are recognized for top
                            environmental performance. EPA identifies Partners in good stand-
                            ing that are leaders in freight efficiency based  on their SmartWay
                            data within their fleet type and size categories. Large and medium/
                            small carriers are selected based on their performance within 14 fleet
                            categories.

                            Award  criteria are developed and refined every year and made avail-
                            able to Partners so that they can compete.  Find a list of SmartWay's
                            awards criteria in Appendix B.
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Develop other partner support tools and information
In addition to performance metric and emissions footprint calculation
tools, your program may need a variety of other tools and resources to
support partners. These could include financial and emissions benefits
calculators, driver training modules, and other information designed to
help your partners make informed decisions regarding their green freight
investments and management strategies.

Finance and benefit calculators.  Truck technologies and strate-
gies that save fuel or use fuel more efficiently can pay for themselves
through cost savings. They also help reduce GHGs emissions and other
air pollution. A financial calculator can be designed to help truck owners
compare the costs and estimate the fuel savings associated with various
efficiency technologies.

In the past, SmartWay provided an online Excel calculator for owners
of single trucks as well as multiple-truck fleets. It allowed truck owners
and operators to compare the equipment costs and estimate or project
fuel savings across various technologies by entering different values for
fuel consumption, fuel cost, and information regarding financing terms
(e.g., loan period and interest rate). The spreadsheet uses these inputs
to calculate the total cost of the investment and expected monetary
savings before and after loan repayment. Partners developing their
emissions and fuel reduction strategies find this information very useful,
and providing them with such easy-to-use calculators encourages their
participation in program-sponsored loan programs.

These tools can also be modified to incorporate emissions reduction
levels.  For example, certain strategies such as PM retrofits will incur
a small net cost to vehicle operators due to increased energy require-
ments. For these strategies, a subsidy or grant program can help make
retrofits more financially attractive, and  a benefit calculator can estimate
its cost-effectiveness, in commonly expressed terms such as dollars per
ton of emissions reduction. Such cost-effectiveness estimates provide
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A Canadian study estimates
that many fleets could
achieve a 10 percent fuel
economy improvement
through driver training and
monitoring. A study for
the European Commission
estimates that an annual
one-day driver-training
course can improve truck
fuel efficiency by 5 percent.
Private services claim fuel
consumption benefits as
high as 25 percent.

Source: http://www.
fieldtechnologies.com/fleets-
investing-in-green-t ruck-driver-
train ing-will-reduce-fuel-costs/.
an excellent metric for comparing the relative value of different control
strategy options and help loan program administrators allocate limited
funds in the most effective way.

Driver training.  Partners can also implement operational changes to
improve freight efficiency and lower fuel consumption. For example,
driver training programs that increase driver skills, knowledge, and
performance can help trucking companies save fuel and reduce GHG
emissions. A driver training program that improves fuel economy by 5
percent could save over $3,000 in fuel costs and eliminate 8 metric tons
of GHG emissions per truck each year.

Even highly experienced truck drivers can boost their skills and enhance
driving performance through driver training programs. Training that tar-
gets fuel efficiency can help drivers recognize and change driving habits
that waste fuel.  For example, driving 105 kilometers per hour instead of
90 can use up to 20 percent more fuel, idling a typical heavy-duty engine
burns about 3 liters of fuel per hour, and driving with  the engine rpm too
high can waste several liters of fuel each hour. Other common habits
that reduce fuel economy are frequent or improper shifting, too-rapid ac-
celeration, too-frequent stops and starts from failing to anticipate traffic
flow, and taking circuitous routes.

Driver training can  generate larger efficiency gains for vehicles in urban
service, where  shifting practices have more influence on fuel economy.
For a typical long-haul truck, the initial cost of training and the purchase
of related equipment such as an electronic engine monitor and record-
er could be recouped within two years from fuel cost savings. Trucking
companies can  realize even greater fuel  and maintenance savings by
using technologies that limit truck idling and highway speed.

Your program can encourage trucking firms to implement driver train-
ing programs to reduce fuel costs and teach  drivers fuel-saving tech-
niques through  employers, vocational schools, and for-profit training
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organizations. Electronic engine monitors can be installed to review driv-
ers' operating patterns and benchmark individual performance over time.
Partners can also create successful incentive programs that are simple
to administer, such as combining training with rewards for enhanced
driver performance.

You can model your driving training program on existing curricula like
those developed by Natural Resources Canada and used by the Canadian
and U.S. SmartWay programs. You can also contact your national or local
trucking organizations for more details on improving driver performance
and establishing driver incentive programs and truck dealers or equip-
ment vendors for information on engine  monitors and related fuel-saving
devices.

Other information resources.  Shippers and freight carriers may
need additional information on a variety of topics, such as technical and
educational background documents on fuel efficiency and emissions
control strategies, financing opportunities, logo use requirements, and
award terms. Consider developing a "Partner Resources" page on your
program website to provide access to relevant information. The following
provides a partial list of SmartWay Partner resources.

•  Program overview (an introduction to SmartWay)
•  Partner and affiliate lists
•  Technical publications  regarding control strategies
•  Glossary
•  Calendar of upcoming events/webinars
•  Excellence Award winners
•  Logo use guidelines
•  Partner profiles
•  Marketing resources
•  Verified technologies lists
  How SmartWay Did It
The SmartDriver for High-
way Trucking e-learning
program was developed
by SmartWay and the Nat-
ural Resources Canada's
FleetSmart Program. The
training program provides
specialized training pack-
ages that educate drivers
on fleet energy manage-
ment to promote energy
efficiency. The training is
available online for free
for all Canadian and U.S.
SmartWay Partners at Nat-
ural Resources Canada's
FleetSmart website, http://
fleetsmart.nrcan.gc.ca.
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                     •  International program summaries
                     •  Partner case studies
                     •  Best practices guidance documents
                     •  Partner trends, indicators, and statistics
                           GROUP EXERCISE:
                           Identify Outreach and Partner Support Tools for
                           Your Program
                           20 minutes
                           Develop a list of outreach and partner support tools that your
                           prospective program will need. Discuss options and prioritize
                           the list to determine where financial resources should be
                           allocated.
                             Technology Verification and Labeling
                     Your program partners can adopt a variety of technology strategies to
                     lower their fuel consumption and  reduce costs and emissions. To help
                     your partners identify reliable, cost-effective technologies for their fleets
                     and freight operations, develop test protocols, collect test data, and
                     verify the performance of vehicles, technologies, and equipment that
                     have the potential to reduce GHGs and other air pollutants from freight
                     transport. Performance testing and verification will help establish which
                     technologies and strategies are most appropriate for different truck types
                     and usage patterns.

                     Energy consumption basics
                     Fuel use by freight trucks varies substantially depending on vehicle size
                     and weight. As a general rule, Class 8 tractor-trailer rigs tend to have
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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lower fuel economy (roughly 4 to 7.5 mpg) than lighter vehicles. For com-
parison, Class 4 diesel trucks (typical city delivery vans) average between
7 and 12 mpg.11 A vehicle's operation-cycle (e.g.,  frequency of starts and
stops, acceleration requirements, average speed, percent of time at idle)
also has a direct impact on fuel consumption and GHG emissions.The
frequent acceleration and braking common in urban operations result
in particularly poor fuel economy. Operation at very high speeds and
extended idle time also decrease fuel economy for freight trucks.

Energy consumption patterns for a typical Class 8 truck are presented
below. These values help identify the primary energy requirements for
conventional diesel truck operation as well as opportunities for reducing
fuel consumption.

        Figure 3.17 - Initial Focus: Areas of Most Opportunity
               TOTAL ENERGY USE
               400 kWh <-6.6 mpg)
      Aerodynamic
        Losses
          2 Ml
John Woodrooffe
About one-third of the energy requirements for operating fully loaded
Class 8 trucks at highway speed come from aerodynamic drag and tire
rolling resistance. In contrast, trucks operating at slower urban speeds
11. National Research Council (2010). Technologies and Approaches to Reducing the Fuel
   Consumption of Medium- and Heavy-Duty Vehicles.
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                      may encounter negligible aerodynamic drag (less than 1 percent) and
                      rolling resistance levels only about half that of the Class 8 truck example
                      (about 5 percent).

                      Different GHG reduction strategies are appropriate for addressing the dif-
                      ferent types of energy loss. Technologies currently being explored for the
                      heavy diesel truck market fall into five categories: engine power systems
                      and transmissions, drag reduction (including aerodynamic and rolling
                      resistance), weight reduction, accessory and "hotel" loads, and idle re-
                      duction. In addition, technologies from one category can have synergistic
                      effects (both positive and negative) when employed together.

                      Due in part to their relatively high unit costs, some of the GHG reduction
                      strategies under consideration for heavy trucks (such as hybridization) are
                      only available through new vehicle manufacture and purchase, although
                      certain aerodynamic improvements,  low-rolling-resistance tires,  idle
                      reduction, and auxiliary power strategies are ideal for retrofit. The effec-
                      tiveness of different efficiency strategies also will vary with vehicle age
                      due to the fact that vehicles may change operators and duty-cycles after
                      a number of years. For example, Class 8 trucks in the United States com-
                      monly spend the first few years of their life in long-haul service, which
                      entails higher-speed operation (and greater mileage accumulation) than
                      other service types.12 After this time, these trucks are often moved into
                      lower mileage, regional or urban/short-haul applications. These different
                      service  types and operation modes obtain  substantially different benefits
                      from different  efficiency technologies. For example, aerodynamic and
                      rolling resistance strategies obtain their maximum benefit at highway
                      speeds, while hybrid technologies are best suited for lower-speed urban
                      drive cycles.
                      12. Lutsey (2008). Institute of Transportation Studies, University of California, Davis.
                         Prioritizing Climate Change Mitigation Alternatives: Comparing Transportation
                         Technologies to Options in  Other Sectors. Retrieved from http://www.its.ucdavis.edu/
                         research/publications/publication-detail/?pub_id=1175.
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Technology overview
Your program partners may choose from a variety of green freight tech-
nologies to provide fuel savings and/or emissions reductions, including:
•  Idle reduction technologies
•  Aerodynamic technologies
•  Low-rolling-resistance tires
•  Tire pressure monitoring
•  Auto-tire inflation
•  Low-viscosity lubricants
•  Weight reduction
•  Extended trailer capacity
•  Emissions retrofit technologies
Examples of aerodynamic technologies installed on a tractor-trailer

Idle reduction technologies.  Idle reduction technologies allow engine
operators to refrain from long-duration idling of the main engine by using
an alternative technology. An idle reduction technology is generally de-
fined as the installation of a technology or device that:

•  Is installed on a vehicle (e.g., bus, truck, locomotive, automobile,
   marine vessel) or equipment at a location.
•  Reduces unnecessary main engine idling of the vehicle or equipment.
•  Is designed to provide services (e.g., heat, air conditioning, and/or
Each year, long-duration
idling of truck and locomo-
tive engines in the United
States consumes over a
billion gallons of diesel fuel
and emits 11 million tons of
C02, 200,000 tons of NOX,
and 5,000 tons of PM. Also,
idling can increase engine
maintenance costs,  shorten
engine  life, harm driver
health,  and raise noise
levels.
 For a list of retrofit
 technologies approved
 by EPA and the California
 Air Resources Board,
 visit EPAs National Clean
 Diesel Campaign website
 at http://www.epa.gov/
 cleandiesel/.
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SmartWay has verified
dozens of technologies
that have the potential
to reduce greenhouse
gases and other pollutants
from freight transport. For
details, visit the SmartWay
website at http://www.epa
gov/smartway/forpartners/
technology.htm.
   electricity) to the vehicle or equipment that would otherwise require
   the operation of the main engine while the vehicle or equipment is
   temporarily parked or remains stationary.

Many truck drivers run their engines to stay warm or cool in their trucks
while resting after long hauls. While driver comfort is essential to job
performance, long-duration idling is costly to the driver or fleet owner
and harmful to the environment. The amount of idling varies widely
among trucks by season, type of operation, and driver practices. A typical
long-haul combination truck can idle between 1,600 and 2,400 hours per
year, which would use about 900 and 1,400 gallons of fuel, respective-
ly. Saving fuel annually through idle reduction by installing an auxiliary
power unit, for example, would remove about 9 to 14 metric tons of C02,
reduce NOX and PM emissions, and save between $3,600 and $5,500 in
fuel costs.

Common idle reduction technologies include truck stop electrification,
auxiliary power units and generator sets, direct fired heaters, battery air
conditioning systems, and automatic shut-down/startup systems. Behav-
ioral approaches can also result in significant idle reduction though driver
training, monitoring, and incentives.

Aerodynamic technologies. Wind resistance (or "aerodynamic drag")
increases the amount of fuel required to move trucks over the  road, with
resistance increasingly rapidly as vehicles approach highway speeds.
Aerodynamic technologies minimize drag and improve air flow  over the
entire tractor-trailer. Aerodynamic technologies can be included with
newly manufactured tractors and trailers or retrofit onto existing equip-
ment. Specific technologies include:

•  Gap fairings that reduce turbulence between the tractor and trailer.
•  Side skirts and undertrays that minimize wind resistance under the
   trailer.
•  Rear fairings, air tabs, and boat tails that reduce turbulence  at the rear
   of the trailer.
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In highway-type operation, fairings can reduce fuel use by 5 percent or
more when used with aerodynamic tractors on long-haul Class 8 trucks.
This approach also reduces NOX emissions, saves up to 800 gallons of
fuel, and eliminates over 9 metric tons of GHG emissions per year.

The following are example categories of aerodynamic technologies:

•  Trailer gap reducer and trailer side skirts (used in combination with
   one another); trailer boat tail and trailer side skirts (used in combina-
   tion with one another)
•  Advanced trailer end fairing
•  Advanced trailer skirts

Rolling resistance improvements.  Tire  rolling resistance accounts for
nearly 13 percent of combination truck energy use. Most combination
trucks have non-low-rolling-resistance dual tire assemblies on the drive
and trailer axles, with two sets of wheels and tires at each end of an
axle. This configuration increases rolling resistance compared to low-
rolling-resistance options.

A variety of tire options can improve truck fuel efficiency. One promis-
ing strategy is to use low-rolling-resistance tires—either single wide or
energy-efficient dual tires.  In addition to lower rolling resistance, a single
wide tire and wheel is lighter than  two standard tires and wheels. Total
weight savings for a typical combination truck using single wide-base
tires on its drive and trailer axles range from 800 to 1,000 pounds. The
weight savings would reduce fuel consumption, or increase cargo capac-
ity for trucks that are weight-limited. Single wide tires have lower rolling
resistance and aerodynamic  drag and generate slightly  less pass-by
noise than dual  tires. Another benefit to using single wide-base tires is
that fewer tires need to be replaced. There are three types of wheels (in
order of decreasing weight):  steel, low-weight steel, and aluminum. The
less weight the rim holds, the better fuel economy the  truck will get.
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                     Recent tests of low-rolling-resistance tires indicate a potential fuel econ-
                     omy improvement of 2 to 5 percent compared to conventional dual tires.
                     By using low-rolling-resistance tires,  a combination long-haul truck could
                     save over 500 gallons of fuel per year and cut emissions of C02 (the
                     most common GHG) by  more than 5 metric tons annually. Most impor-
                     tantly, these environmental benefits  can often  be achieved while cutting
                     costs.

                     Maintaining proper tire inflation can also improve truck fuel economy.
                     When not properly inflated, tires flex more under load. This produces
                     heat and increases rolling resistance, which wastes fuel. Truck tires
                     inflated  10 pounds per square inch (psi) below  recommended air pres-
                     sure levels can reduce truck fuel economy between 0.5 percent and 1
                     percent. Heat and stress from improper inflation soften and deflect tire
                     components, causing faster and more uneven  wear, which shortens the
                     life of the tire. Underinflated tires also have more frequent punctures,
                     increasing the risk of tire failures that could lead to costly road service
                     and loss of revenue.

                     Despite the importance of proper tire inflation  pressure, a recent sur-
                     vey of combination trucks found that less than  half the tires surveyed in
                     the United States were within 5 percent of the recommended inflation
                     pressure. Another industry survey indicates that only 8  percent of truck
                     drivers check tire pressure with a tire gage  before each  trip. One reason
                     fleets may find it difficult to keep tires properly inflated is that truck tires
                     can lose up to 2 psi each month, even if the rim seal and valve stems are
                     tight.

                     One way to prevent tire underinflation is for fleets to have tire mainte-
                     nance management systems in place to ensure that drivers and equip-
                     ment maintenance personnel check tire pressure at frequent intervals
                     and fill tires that are under-inflated. This can be made easier by the use
                     of electronic tire pressure monitoring systems that signal to drivers and
                     maintenance personnel when a tire becomes underinflated.
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Automatic tire inflation (ATI) systems monitor and continually adjust the
level of pressurized air in tires, maintaining proper tire inflation automati-
cally while the truck is in motion. One ATI system uses the vehicle's own
air-brake compressor to  supply air to all the tires. Once an ATI system is
installed, it should not require any special attention from the drivers. This
eliminates the need to check tire pressure manually, which saves time
and labor while ensuring consistent and proper tire inflation.

Using ATI systems can not only extend tire life but save truck fleets mon-
ey by reducing the risk of expensive tire failure caused by under-inflation.
Installing an ATI system  on a truck's drive and trailer axles costs up to
$800. For a typical long-haul combination  truck, annual fuel savings could
reach 100 gallons, saving $346 in fuel costs and eliminating a metric ton
of GHG emissions. Annual tire maintenance costs can also decrease. The
cost of installing an ATI system in a long-haul truck is generally recouped
in just over two years through fuel and maintenance cost savings.

Low-viscosity lubricants.  Lubricants reduce friction and wear of crit-
ical vehicle systems including the engine, transmission, and drive train.
Without lubricants, the moving parts inside these systems would grind
together, causing heat, stress, and wear. Conventional mineral oil lubri-
cants may have too high viscosity (internal friction that resists sliding and
inhibits flow) to effectively slip between and lubricate  the moving parts
of these systems, particularly in newer truck components that are de-
signed with close tolerances and tight fits. Conventional lubricants  may
also  be heavy, making it harder for pumps, gears, and shafts to move.
These effects create  energy losses and friction  losses and waste fuel.

Low-viscosity lubricants  are less resistant to flow than conventional lubri-
cants,  a property that helps reduce friction and energy losses.  Manufac-
turers generally offer low-viscosity blends as "fuel economy" lubricants,
since the fuel-saving  potential of these products is significant. A U.S.
national trucking association reports that synthetic transmission and axle
lubricants can improve fuel economy by 0.5 percent in the summer and
                                                                    Module III: Create Program

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                     2 percent in the winter (viscosity is temperature-dependent). A paper
                     published by a professional engineering society found that synthetic
                     engine and transmission lubricants could improve fuel economy by 5
                     percent, with greater gains at lower speeds. Another paper from this
                     same organization reports that synthetic gear lubricants can improve fuel
                     economy by about 3 percent. European research demonstrates a 3 to 5
                     percent gain in truck fuel economy using low-friction engine lubricants
                     and a 1 to 4 percent gain using low-friction transmission lubricants.

                     Synthetic and semi-synthetic lubricants typically cost more than conven-
                     tional mineral oil lubricants. Truck service stations suggest that semi-
                     synthetic oils cost about 50 percent more than conventional mineral oils.
                     However, for most trucks, the fuel cost savings generally outweigh the
                     higher cost. Furthermore synthetic lubricants may extend the interval
                     between lubricant changes, further reducing costs of truck fleets.

                     The combined effect of  low-viscosity synthetic engine oils and drive train
                     lubricants can improve fuel economy by at least 3 percent, saving nearly
                     485 gallons of fuel per year for a typical combination truck. Even with the
                     higher cost of the synthetic oil, truck owners can save more than $1,680
                     in fuels per year. Additional cost savings may be possible due to reduced
                     wear and maintenance.  Switching to low-viscosity lubricants will reduce
                     GHG emissions by 4.93 metric tons per year for each truck.

                     Weight reduction.   Truck fuel consumption increases with the weight
                     of the vehicle. Many truck components are typically made of heavier ma-
                     terial, such as steel. Heavier trucks require more fuel  to accelerate and to
                     climb hills and may reduce the amount of cargo that can be carried.

                     Every 10 percent drop in truck weight reduces fuel use between 5 and
                     10 percent. Generally, an empty truck makes up about one-third of the
                     total weight of the truck. Using aluminum, metal alloys, metal matrix
                     composites, and other lightweight components where appropriate can
                     reduce empty truck weight (known as  "tare weight"), thus enabling
                     more payload, improving fuel efficiency, and reducing GHG emissions.
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Most truck manufacturers offer lightweight tractor models that are 1,000
or more pounds lighter than comparable models.

Lighter-weight alternative materials can cost more. Therefore, use of
lighter-weight truck options is more common in freight applications that
are weight-sensitive, like heavy goods and refrigerated foods. However,
virtually any truck fleet could employ weight-saving strategies.

Trimming 3,000 pounds from a heavy truck (about 4 percent of its loaded
weight) with lighter-weight components could save 240 gallons of fuel
each year. Saving this much fuel would eliminate between 2 metric tons
of GHG emissions per year. Trucks that employ more weight-saving op-
tions would save more.  In addition, in weight-sensitive applications, light-
weight components can allow more cargo and increased productivity.

Extended trailer capacity.  The amount of cargo that a typical combina-
tion truck can carry is limited by its trailer capacity. A typical combination
truck consists of a three-axle tractor pulling a two-axle, 53-foot trailer,
with the capacity to carry approximately 3,800 cubic feet and 45,000
pounds of cargo.

Longer combination vehicles (LCVs) are combination trucks  with multiple
trailers and/or longer trailers than those used with a standard five-axle
combination truck. The extra capacity that LCVs provide enables truck
fleets to haul the same amount of cargo with fewer trips.  LCVs have
slightly lower fuel economy, as measured in miles per gallon, than typical
combination trucks. However, because LCVs carry more cargo per trip,
they require less fuel  per ton-kilometer. LCVs generally have much better
ton-kilometer fuel economy than other combination trucks. Since only
part of  a truck's fuel consumption is used to overcome mass, the percent
increase in LCV ton-kilometers exceeds the percent increase in LCV fuel
consumption. Increased productivity cuts fuel consumption and reduces
GHG and air pollutant emissions.
                                                                  Module III: Create Program

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                     In the United States, federal and state laws specify truck size and weight
                     limits; similar restrictions may be in place in your region. Additional fac-
                     tors may influence the more widespread use of LCVs. LCVs have inher-
                     ent stability and control limitations because of their length and number
                     of trailers. Therefore, it is important that only experienced drivers under
                     safe conditions operate LCVs. Widespread use of LCVs could have an
                     adverse affect on bridges and other transportation infrastructure.

                     LCVs are more fuel-efficient,  on a ton-kilometer basis, than typical com-
                     bination trucks. For example,  a "Rocky Mountain Double" configuration
                     consumes 13 percent less fuel per ton-kilometer of freight than a typical
                     combination truck. This saves over $8,000 in fuel costs per year.  "Turn-
                     pike Doubles andTriples" reduce fuel use per ton-mile by 21 percent,
                     saving over $13,000 in annual fuel costs.

                     Emissions retrofit technologies.   Retrofit technologies, such as diesel
                     oxidation catalysts (DOCs)  and diesel particulate filters (DPFs), reduce
                     PM emissions significantly, but they can vary greatly in terms of scope,
                     cost, and potential impact to fuel use and emissions reduction.

                     DOCs are exhaust after-treatment devices that reduce emissions from
                     diesel engines. Typically packaged with the engine muffler, DOCs are
                     widely used as a retrofit  technology because they require little or no
                     maintenance, although low-sulfur diesel fuel is required for proper opera-
                     tion. DOCs consist of a precious-metal-coated flow-through honeycomb
                     substrate contained in a  stainless steel housing. As hot diesel exhaust
                     flows through the substrate, the precious metal coating causes a catalyt-
                     ic reaction that breaks down pollutants.  Engine manufacturers have used
                     DOCs in a variety of applications for many years.

                     In many older diesel engines, crankcase emissions, also known as
                     "blow-by," are released directly from the engine into the atmosphere
                     through a vent or the "road draft tube." Closed crankcase ventilation
                     (CCV) systems capture the oil in blow-by gas, return it to the crankcase,
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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then redirect these gaseous emissions back to the intake system for
combustion instead of emitting them into the air. CCV systems can help
keep engine compartments and components clean and reduce oil usage.
Emissions will be further reduced if the CCV is paired with a DOC or
DPR

DPFs (also known as PM traps) are exhaust after-treatment devices that
significantly reduce emissions from diesel-fueled vehicles and equip-
ment. DPFs typically use a porous ceramic or cordierite substrate or me-
tallic filter to physically trap PM and remove it from the exhaust stream.
DPFs can be installed on existing vehicles and must be used in conjunc-
tion with ultra-low-sulfur diesel, which has a sulfur content of less than
15 parts per million. DPFs may require special  mounting or brackets as
they are typically heavier than a conventional muffler or DOC. In addition,
an electronic backpressure monitoring and driver notification system
must be used with a DPF

While some of the technologies discussed above result in a net cost to
truck owners and operators (e.g., the NOX and PM emissions reduction
strategies), investment in a technology package with advanced fuel
efficiency features can more than  offset any extra capital and operating
costs. For this reason,  green freight programs may find it most effective
to promote the adoption of integrated "upgrade kits" that include both
NOX and  PM controls as well as fuel economy improvement strategies.

A detailed example of cost-effective technology packaging for a U.S.
tractor-trailer rig is shown in the figure below.
                                                                  Module III: Create Program

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                                               Figure 3.18 - SmartWay Strategies: Cost vs. Fuel Savings
                                          Trailer Side Fairing?
                                          Sifx-u.ua
                                          Trailer Boat Tail
                                          SJ.OCC-SI.WO
                                          SavrlSX,
                 Trailer Mounted Gap Reducers
                 $700 SI,100
Smart Way Approved
Tractor Cap
                                                          e Tires
                                                     H.SOOTraOer
                                                     5 J.ooo Tracu*
2010 Engine
$9,000 Hirt Mwfcl ft*
CKilatiH - more Own 2007
corr,0h jnl ffnglnc
8SK l«i PM than 2WMMY
85* leu NO. than 20WMY
                                                                                                      Dii-u-l Enhawt Fluid
                                                                                                      $.01 CPM
                                                                                                      •urnlpllon, DEF
                              Idle Reduction
                              Equipment (APU'l)
                              S6.WQ Sli.OOO
                              5»V«B%
Fuel Tank Side Fairings
41.70C SZ.1QO
Smut IK
                                                Tractor  U8S4 iuel savings)
                                                A*dl1toMl CoHlfXf TfiKl^r:  $10,0X5 -
                                                                                                        >00
                                                            Aero Mirror & Bumper
As an alternative to defining
your own performance stan-
dards and labeling criteria,
your program may choose
to adopt existing technology
verification lists developed
in other countries, such as
SmartWay, the California
Air Resources Board, or the
European Vehicle Emission
Reduction Technology Asso-
ciation.
(••I Further Information
A link to the licensing terms
for tractor/trailer labels is in-
cluded in Appendix C under
the For Partners heading.
Cascade Sierra Solutions

Define performance standards and identify labeling criteria
To provide for accurate and effective testing and verification of technol-
ogies designed to  reduce fuel use and associated emissions, develop a
rigorous set of performance standards for each technology so that you
can determine which technology adheres to the standards and qualifies
for verification or certification certified under your program. All standards
should be clear and uniform so that manufacturers can follow them
throughout the testing protocol. Setting specific performance standards
(for fuel efficiency  or emissions rates) will require a balanced consider-
ation of a variety of factors, including technological feasibility, costs, and
benefits.

To ensure brand integrity and quality, make sure that all parties who
want to display the program label that designates a piece of equipment
or tractor/trailer as verified by your program apply and display the label in
accordance to a detailed licensing agreement.
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Develop testing protocols
The goal of a technology test program is to create a standard test
process that compares the emissions and fuel efficiency of applicable
heavy-duty vehicles under representative operating conditions. So, when
developing testing protocols, collaborate with the transportation industry
so that the protocol effectively measures the benefits of the technology
in question as it is applied to the various heavy-duty vehicle configura-
tions and applications on the road. For example, certain technologies are
not applicable to single-unit truck configurations.

Without an objective, stand-alone test protocol, it is difficult to develop
a common understanding  of how to assess criteria air pollutants, GHGs,
and fuel efficiency of heavy-duty vehicles, including advanced vehicle
designs and components.  Having this information will help your program
establish performance-based eligibility criteria for the next generation of
trucks and quantify the benefits of hybrid vehicles.

Develop verification process
The testing protocols discussed above are a critical component of a
larger, overall technology verification process. This process will evalu-
ate the performance of vehicles, technologies, and equipment that are
intended to reduce GHGs  and other air pollutants when submitted by
manufacturers. The verification process should include a thorough review
of the technologies and/or strategies as well as test data from prescribed
test protocols to establish credible performance and ensure efficiency
improvement.

Consider the following measures before establishing your verification
process:

•  Manufacturer representative involvement.  The applicant for
   verification must be a manufacturer representative with detailed
   knowledge of the technology, its manufacture, in-use operation,
   How SmartWay Does It
To facilitate the devel-
opment of more spe-
cific testing protocols,
SmartWay developed the
SmartWay Truck Emissions
Test Protocol as a starting
point for discussion among
stakeholders. This working
draft is a first step toward
a performance-based
specification that would be
technology-neutral, able to
quantify a  broad range of
heavy vehicle configura-
tions and applications, and
able to measure techni-
cal innovations as they
emerge. The draft protocol
is highly detailed, defining
test track and dynamom-
eter requirements, other
test equipment specifica-
tions, drive cycle develop-
ment, vehicle payload and
test weight, among many
other elements.
 Jj) Further Information
A link to examples of more
specific testing protocols
available through SmartWay
can be found in Appendix C.
                                                                     Module III: Create Program

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    Further Information
A sample verification appli-
cation and a link to other
SmartWay verification-
related resources can be
found in Appendix C.
   performance, durability, and prior testing. The manufacturer represen-
   tative is responsible for attesting that information is correct and that
   the technology will be manufactured, be installed, and perform as
   described.

•  Regulatory requirements.  Some technologies may not merit veri-
   fication as the product may have other regulatory requirements (e.g.,
   emissions standards) that supersede verification.

•  Availability.  The technology submitted for verification must be com-
   mercially available for installation. Do not verify products still in the
   research and development stage.

•  Health effects and safety.  Address concerns with health effects or
   safety prior to review of a technology for verification.

The verification process can be summarized as follows:

1.  Apply for verification.  To begin the verification  process, manufac-
   turers first complete and submit an application.

2.  Application acceptance.  Once the manufacturer has addressed any
   follow-up questions from program administrators, the application is
   accepted.

3.  Verification test protocols.  Test protocols are specific to the tech-
   nology being tested and can vary depending on the intended applica-
   tion of that technology.

4.  Testing.   For aerodynamic and  tires technologies, the manufacturer
   follows the verification protocols and submits the test results for re-
   view.  For idle technologies, the manufacturer submits product infor-
   mation and test results for review.

5.  Test information and results.  Once testing  is complete, the appli-
   cant submits the test results in formats described by your program.
   The program administrator reviews the data to determine if the tech-
   nology qualifies for verification.
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6.  Notice of verification letter.   If the technology qualifies, the manu-
   facturer receives a verification letter.

7.  Verified technologies list.  The verified technology is added to a list.
   The list describes the technology and other information contained in
   the verification letter so that potential program partners (and others)
   may determine if they wish to purchase the technology.

8.  Verified technologies and changes.  Products sold as verified
   technologies must be produced and installed as described by your
   program. If a manufacturer changes a verified technology or imple-
   ments changes relative to information provided to your program,
   the manufacturer must update the documentation with the verifica-
   tion program. If your program determines the changes may impact
   performance or the changed technology may not be represented by
   the original verification, your program may require further testing or
   conclude that the changed product requires a separate verification.
      GROUP EXERCISE:
      Technology Verification and Labeling
      20 minutes
      Review your program's technology verification and labeling
      criteria and compare them with program design details to
      ensure that partnership elements and evaluation criteria are
      aligned.
                                                                  Module III: Create Program

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                      Notes
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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MODULE iv     Launch  and Implement Program
     In this module, you will learn how to ensure the successful launch and initial implementation
     of your green freight program. Key concepts include the launch of the charter partner
     program tools, partner recruitment, staff training, and the inaugural launch event.
    CONTENTS
    A.  Launch Charter Partners	IV-2
    B.  Recruit Partners	IV-3
    C.  Train Partner Account Managers (PAMs)	IV-6
    D.  Launch Database	IV-10
    E.  Launch Program Tools	IV-11
    F.  Launch Finance Program	IV-12
    G.  Begin Marketing Activities and Hold Inaugural Launch Event	IV-13
                           Suggested time for this module: 3 hours
                                                Module IV: Launch and Implement Program

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                            Launch Charter Partners
                    Reach out to your primary contacts at your charter partner companies.
                    Let them know that you are now ready to launch your program and that
                    you would like to publicly announce their participation as charter part-
                    ners, a special status conferred to a select group who helped create
                    the program.  Plan to announce charter partners at a special  recognition
                    event where they receive a certificate from a high-ranking official thank-
                    ing them for their contributions or participate in a ceremonial partnership
                    agreement signing. Be sure to invite the media and prepare partners to
                    provide quotes and interviews for subsequent  stories.

                              Figure 4.1 - SmartWay Charter Partner Plaque
                                   The U.S. Environmental Protection Agency
                                               recognizes
                                   IKEA North America
                                for your invaluable contributions to the development
                                and support of the SmartWay Transport Partnership
                                                 as a

                                   Charter Partner
                                                       l-'ebruary 9, 2004
                    Once the charter partners are officially announced, you establish a pilot
                    period, giving them some time in the spotlight, or start recruiting more
                    partners into your program immediately.
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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       GROUP EXERCISE:
       Identify Prospective Charter Partners
       10 minutes
       Brainstorm a list of prospective charter partners to recruit. As a
       group, prioritize a list of prospects and determine where to allocate
       initial recruiting resources.
         Recruit Partners
Recruiting new partners is important, but recruiting the right partners
is extremely important. At this stage, look for companies that will be
committed to your program's goals, have a positive public and industry
reputation, and are willing to work with you to improve and test-drive
new program elements as they are unveiled.

Before you begin, identify your prospective partners and create effec-
tive communication materials  that are targeted to their interests. Use
staff with experience in marketing to  lead your recruiting  efforts.  Deploy
the following professional sales techniques to  increase your chances of
success:

•  Leverage current relationships
•  Use industry resources
•  Develop new strategic relationships
•  Attend conferences and events
•  Hold face-to-face meetings
•  Use cold  calls and direct mailings
•») Further Information
For more information on
communications materials
and marketing, see
Module III, Section C.
                                                        Module IV: Launch and Implement Program

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                y Does It
In the United States, EPA
Regional offices typically
have strong relationships
with local and regional
companies. SmartWay fre-
quently confers with these
offices to identify potential
Partners, present Smart-
Way at local and regional
events, and connect with
local and third-party organi-
zations to help spread the
word about the program.
Leverage current relationships
Ask charter partners, industry experts, and companies participating
in other programs if they know of potential partners or (if not charter
partners) if they themselves would be interested in joining the program.
If you want to target multinational companies, check with U.S. or Cana-
dian SmartWay staff to see if they are already SmartWay Partners in the
United States or Canada.

Use industry resources
Consult industry trade publications or popular lists, such as the "most
sustainable companies" list,1 to identify environmental leaders as poten-
tial partners.
  How SmartWay Does It
Every year, SmartWay
checks the annual "Top
100" list created by
Transport Topics (a key
freight industry publication)
to identify large companies
that have not yet joined
SmartWay.
Develop new strategic relationships
Get to know state and national trucking associations, proactive shippers,
federal agency regional offices, and environmentally oriented associa-
tions. Their contacts, members, and stakeholders are likely to find your
program relevant and aligned with their strategic goals and should be
good prospects for recruiting. For example, groups working to increase
efficiency and reduce GHGs interface with a large number of companies
that  might be interested in your program.
                                      Attend conferences, expos,
                                      and events
                                      Attend relevant events, such as
                                      trade shows and shipper and carrier
                                      conferences, to raise visibility of your
                                      program across the freight sector.
                                      Before you go:
                                      SmartWay's multimedia presentation
                                      and marketing materials are on display
                                      at an industry conference.
                                      1.  Corporate Knights' List of Most Sustainable Companies is found at
                                         http://global100.org/global-100-index/.
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•  Be sure to understand audience and attendees.
•  Have visually appealing program materials on hand to display and
   distribute.
•  Schedule time to network with other attendees and exhibitors.

Face-to-face  meetings
When budgets  allow, face-to-face meetings can be used as an effective
recruiting technique. Whether held at an event, as a follow-up to a phone
call, or through  a third-party contact introduction, an opportunity to meet
with a prospect face to face  should not be missed!

Use cold calls and direct mailings
If you have or can secure contact information of industry group mem-
bers, you can call them directly (make a cold call) and/or send direct mail-
ings. To get the best results, make sure the membership organization
endorses your program, try to have the mailing co-signed or co-branded
by the membership's organizations highest executive, send a mailing
before making a call, and be sure to include information on the benefits
of the program  tailored for the recipient. Place follow-up calls shortly
after your mailing is scheduled to arrive, and reference the  letter early on
in the phone conversation. In general, direct mail campaigns are much
more successful when endorsed by a membership organization  (via
signed letter) and follow-up calls  are made to members.
       GROUP EXERCISE:
       Evaluate Industry Resources
       10 minutes

       Generate a list of organizations and industry resources that might
       provide information on prospective partners for your green freight
       program.
One face-to-face meeting
with a prospect that shows
serious interest can be
more fruitful than 10 cold
phone calls to the same
prospect. Casual face-to-
face meetings at industry
shows can help prospects
become seriously interest-
ed, and subsequent calls
can formally bring them on
board.
During the recruiting
process, reach out to the
appropriate person (e.g.,
decision-making authority,
"champion") within an orga-
nization. This will save you
both time and effort.
Partners and potential
partners are businesses.
Don't waste their time with
continuous calls and mail-
ings if initial efforts are not
productive.
    Further Information
See Appendix C for an
example of a co-branded
letter.
                                                        Module IV: Launch and Implement Program

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(ffj) Defining the Terms
What is a "RAM"?
This acronym is often used
in place of "partner account
manager," a staff member
responsible for day-to-day
communications with
partners.
•H Further Information
For more about PAMs, see
Module III, Section A.
        Train Partner Account Managers
Partner account managers (PAMs) can add a personal, customer-ser-
vice component to your program and help partners answer questions,
complete data requests, and generally stay on track to meet their goals.
PAMs can also help collect anecdotal information, such as case studies,
quotes, and different types of data, which can be important to communi-
cations efforts as well as future program development. Think of PAMs as
being personal program consultants who perform the following tasks:
                                     SmartWay RAM welcomes a new Partner to the partnership.

                                     1.  Provide general assistance with paperwork and reporting

                                     As the administrative liaison to partners, PAMs provide general assis-
                                     tance with the processing of program paperwork and data as soon as
                                     partners join. Their first responsibility is to make a "welcome aboard"
                                     call, where they:

                                     •   Provide a welcome kit to new partners
                                     •   Explain program, goals, and objectives
                                     •   Clearly explain deadlines and other data submission requirements
                How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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•  Offer marketing materials to partners to publicize their participation
•  Offer general assistance to partners and discuss ways to achieve
   partner goals

PAMs can also explain how to correctly follow logo use guidelines and
use program tools.

2. Support the program helpline and email mailbox

PAMs field many questions and inquiries from new and prospective
partners, industry associations, the media, and even the public, especial-
ly during the early phases of program implementation. An efficient way
to handle this workload is to set up a dedicated phone line and email
mailbox through which your stakeholders can contact knowledgeable
staff and get their questions answered. Before setting up a helpline, cre-
ate training resources, such as lists of frequently asked questions, fact
sheets, and even suggested scripts with common language and terms,
that your staff can use to represent the program and all of its elements.

Once you  have these resources in place, hold an orientation for staff and
train them in how to support a helpline and email mailbox. During the
orientation, set a schedule for them to either be available to answer the
phone  line or check messages left on the helpline's voicemail. Set up a
system for cataloging queries and recording responses. This record can
eventually serve as a basis for creating consistent language to commonly
asked questions. You can even log questions and answers into a list of
"commonly asked questions," which can become a dynamic document
that lives on the program's website. Similarly, set up a schedule for staff
to check the email mailbox (e.g., daily, or twice a day—morning and after-
noon) and record questions and answers.

To set up the  helpline and the mailbox, contact your phone and Internet
service providers. They will set up a toll-free number and a dedicated
email address for you (you might even be able to choose a phone num-
ber and e-mail address that are easy to remember).
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SmartWay set up both a
phone line, 734-214-4767,
and an email address,
smartway_transport@epa
gov for those with ques-
tions about the program.
Staff strive to respond to
all queries within seven
days of receipt.
Once PAMs are prepared to answer questions and you have the phone
number and email account set up, include the phone number and the
email address on all outgoing outreach materials so that your target au-
dience know how best to contact you. Include the number and email ad-
dress on business cards, email signature blocks, brochures, posters, fact
sheets, case studies, and any other public communications materials.

3. Assist partners in program implementation

Although partner recruitment is key to the success of the program and
requires significant program resources, continuous engagement will help
ensure that partners actually implement the program. A few engagement
strategies include the following:

•  Take advantage of momentum when partners first join, when their
   interest and enthusiasm for the program is high.

•  Work with partners to set personalized long- and short-term goals
   and milestones; communicate often to ensure that they are working
   toward them.

•  Constantly resell the program to partners through all communications.

4. Cultivate relationships with partners

PAMs serve as the primary point of contact for partners, and thus they
are well positioned to cultivate strong relationships with them. These
relationships can last years and become an invaluable component of the
partner's program experience.

5. Provide marketing assistance

PAMs can help partners leverage opportunities to market their partici-
pation in the program. They can help develop press releases,  generate
case studies or profiles, offer suggestions on how to best use the logo,
and help write articles and internal memos.  PAMs should be considered
important program brand ambassadors.
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6. Add value by collecting feedback from partners

As the primary contact for partners, PAMs are well positioned to receive
feedback from Partners and get a sense of what partners might want or
need from the program. PAMs can then help improve the partner partic-
ipation process and provide feedback on tools, webinars, services, and
other materials that might increase the value of the program to partners.

Assigning PAMs
Once  PAMs are trained and thoroughly understand their roles and re-
sponsibilities, assign them to partners. You can base assignments on a
variety of factors, such as industry or region.

At the start of the program, PAMs will need to allocate more time to
each of their partners, so the number of partners they serve should be
kept to a small number. Later, once program elements are more auto-
mated, PAMs can manage dozens—if not hundreds—of partners at the
same  time.
      GROUP EXERCISE:
      Create a RAM Framework
      10 minutes
      Create a framework that shows how PAMs will be assigned (e.g., by
      industry, region) and designate categories. Identify possible PAMs
      for each category based on their area of expertise.
                                                     Module IV: Launch and Implement Program

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wjj) Further Information
For more information about
database design, use
and responsibilities, see
Module III, Section
For more information about
program tool beta testing,
see Module III, Section B.
                                                Launch Database
The database is central to the efficient operation of the program, serv-
ing as the repository for partner fleet and performance data over time,
as a platform for data quality review and program benefit assessment,
as a potential hub for electronic communications between the program
and partners, and also for maintaining prospect contacts.  It is therefore
essential to launch the database successfully before the first partner tool
is submitted. This will ensure effective monitoring of partner submittals,
prospect marketing efforts, questions, and problems as they arise.

After designing and beta-testing your relational database,  confirm that
it is ready to upload, approve, and process partner tools. Also confirm
that the program  application is ready to interface with the database (e.g.,
the database may automatically export information  regarding approved
tools for partner list updates). Next, make sure the  PAMs  and database
administrators are fully trained on database use and their  responsibilities.
Ensure that regular data backups are performed to minimize potential
data loss in case of system outages or other problems. Also perform
regular data validation checks to confirm that there  are no "orphaned"
or bad records. Finally, maintain adequate security procedures to avoid
unauthorized data modification.

             Figure 4.2 - SmartWay Database Homepage
                                                 SmartwaY Database: EPA Home  Last Updated March 24th, 2014
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                 How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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      GROUP EXERCISE:
      Review an Example PartnerTool
      15 minutes
      Upload a completed sample of the SmartWay Truck Tool and walk
      through the review and tool approval process as a group.
        Launch Program Tools
Depending on the complexity of their fleets, partners may spend a
significant amount of time collecting and inputting data into their tool(s).
Therefore it is critical that the tools function properly and are easy to
work with as soon as they are delivered. After full beta-testing with
selected stakeholders, the tools must be obtained by all partners. To
distribute tools and associated documentation, post the electronic files
on the program website for download, email file packages to the part-
ners, or (for Web-based tools) provide links to the correct  online forms.
Partners must receive clear instructions on how to open and save their
tools via easy-to-understand user guides and FAQs.  If online support
documentation and videos are included within the tools themselves, test
and confirm the associated links before launching.

Once the tools have been distributed to the partners, the  assigned PAMs
must confirm receipt and ensure clear communications lines for any
partner questions. Finally, make sure PAMs are in contact with the tool
developers in order to troubleshoot and address any problems; quick
responses to difficulties with the tools are imperative to maintain confi-
dence in the program and meet submission deadlines.
•w Further Information
For examples of SmartWay
user guides and FAQs, see
Appendix C under the For
Partners heading.
                                                      Module IV: Launch and Implement Program

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                                            GROUP EXERCISE:
                                            Download the SmartWay Truck Tool
                                            15 minutes

                                            As a group, download the SmartWay Truck Tool from the website and
                                            review the process of filling out and completing the tool.
(JQJ) Further Information
For more information about
the importance of a green
freight financing program,
see Module III, Section A.
       ' SmartWay Does It
SmartWay held its
inaugural kickoff event
on February 9, 2004, at a
high-profile industry event,
the American Trucking
Associations' Annual Lead-
ership Meeting in Washing-
ton, D.C. SmartWay invited
its highest-level official, the
EPA Administrator, to at-
tend and demonstrate the
agency's commitment to
the program. SmartWay's
15 Charter Partners also
attended, in addition to
many other stakeholders.
        Launch Finance Program
Subject to resources and policy considerations, a finance component can
be an important aspect of a program because many companies lack ade-
quate capital to invest in innovative green freight technologies. A finance
program gives companies additional incentive to pursue a green freight
initiative by removing a significant barrier to participation.

Launch your finance program and larger green freight program togeth-
er. This will maximize the impact of the marketing activities and launch
event to generate positive press coverage.
      GROUP EXERCISE:
      Outline Your Finance Program
       10 minutes

      Identify your preferred finance program structure and administra-
      tion (i.e., your agency or a third party).  Discuss its minimum capital
      requirements, and possible funding sources, for its initial launch.
                How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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        Begin Marketing Activities and Hold Inaugural
        Launch Event
Hold a high-visibility launch event to signify the "kickoff" of the program.
This event will provide positive press and many recruiting benefits. For
maximum impact, invite high-level administrators, stakeholders, and
industry leaders to attend.
SmartWay's Charter Partners attended the program's launch event in 2004.

The kickoff event can include several components:

•  Recognition of charter partners
•  Demonstration of the partner tools and program website

•  Multimedia press conference

•  Technology demonstrations and/or vehicle displays
•  Photo opportunities

Be sure that all of the program elements, such as the launch of the
program website and social media tools, are ready before the day of the
event so that they can be formally  unveiled at the event for maximum
impact.
Save all clippings, press
articles, announcements,
etc., as a record of program
marketing and exposure.
Well organized, this
compendium can serve to
generate models for future
content and  ideas for future
outreach.
                                                       Module IV: Launch and Implement Program

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                            GROUP EXERCISE:
                            Create a Launch Event Guest List
                            5 minutes

                            Identify organizations and representatives, including VIP guests,
                            charter partners, and media, to invite to the launch. Create a guest
                            list, and assign people to extend invitations to those on the list.
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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Notes
                                                      Module IV: Launch and Implement Program

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                      Notes
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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MODULEV     Evaluate, Refine,  Enhance,  and  Expand
     In this module, you will learn how to transition beyond initial program implementation to
     ensure that your program will continue to meet the needs of the freight industry into the
     future. Key concepts include collecting partner feedback, evaluating data, and refining,
     enhancing, and expanding your program.
    CONTENTS
    A.  Collect Partner Feedback	V-2
    B.  Compiling, Processing, and Evaluating Data	V-7
    C.  Refine and Add New Elements to Enhance and Expand Program	V-8
                           Suggested time for this module: 2 hours
                                             Module V: Evaluate, Refine, Enhance, and Expand

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^
rt Way Does It
 Academic experts in the
 United States have coop-
 erated with SmartWay to
 help evaluate program ben-
 efits and opportunities for
 improvements. For exam-
 ple, researchers at MIT's
 Center for Transportation
 and Logistics conducted
 a quantitative evaluation
 of how different policies
 could  impact SmartWay
 program participation rates
 and environmental bene-
 fits, including changes in
 program support resources
 or focusing recruitment
 and retention on  larger
 carriers.  Miami University
 of Ohio and Colorado State
 University interviewed
 shippers and carriers in de-
 tail, identifying companies'
 motivation to participate in
 voluntary green freight pro-
 grams such as SmartWay
 and how these companies
 adopt technologies and
 operational strategies to
 improve overall sustainabil-
 ity of supply chains.
Collect Partner Feedback
                          Partners in your green freight program can provide ideas and feedback
                          that can shape your program's future course. They will also have valuable
                          insights, based on firsthand experience, into whether your program is
                          delivering on its promises and is ultimately sustainable. Handled with
                          care, they can serve as excellent resources to help you make mid-course
                          corrections, fine-tune your tools, help you make realistic plans, and help
                          you set achievable goals.

                          When to collect feedback
                          There will be many opportunities to collect partner feedback throughout
                          the planning and implementation of your green freight program:

                          •  During initial program development meetings with stakeholders,
                             charter partners can provide feedback on program design, methods,
                             procedures, and partner resources.

                          •  When developing and introducing new tools, or making significant up-
                             dates to existing tools, partners can provide feedback on their design
                             and usability.

                          •  As your program grows and welcomes partners, new recruits can
                             provide feedback on recruiting approaches, messages, and materials
                             that succeeded in capturing their attention and bringing them into the
                             program.

                          •  After the first few years of program implementation, seasoned  part-
                             ners can provide feedback on the pace and scope of the program's
                             evolution and key turning points.

                          •  At any time, third-party stakeholders such as equipment and technol-
                             ogy manufacturers, trade associations, experts, and academics can
                             provide feedback on the program's impact on the industry, environ-
                             ment, and economy from their unique perspective.
                 How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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What to ask when collecting feedback
The questions you ask when collecting partner feedback will depend
on the development stage your program is in and the feedback that
you seek. Below are a few examples of questions you could pose to
partners.
Evaluating partner engagement:

•  Do you read the program tool  user guides?
•  Do you read the program technical documents?
•  Do you regularly visit the program website?
•  Do you read the e-updates and attend webinars?

Value and success of tools and resources:

•  How do you rate the program  tool?
•  How do you rate the program  user guide?
•  How do you rate the program  technical document?
•  How do you rate the program  website?
•  How do you rate the program  support materials?

Level of program comprehension (on a scale of 1 to 10, 10 meaning
"strongly agree"):

•  I understand the goals of the program.
•  I understand how to participate in the program.
•  I know how to find information on the program website.
•  I understand the program tools.
•  I understand the program logo guidelines.
•  I understand the program award criteria.
                                                Module V: Evaluate, Refine, Enhance, and Expand

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                                                  How SmartWay Does It
                            To collect Partner feedback on an ongoing basis, SmartWay em-
                            beds questions in the Partner Tool that Partners submit annually. In
                            addition, SmartWay hosts webinars and partner listening sessions to
                            communicate directly with Partners, and PAMs solicit direct feedback
                            during their Partner interactions.
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                       Lei/e/ of program satisfaction (on a scale of 1 to 10, 10 meaning
                       "strongly agree"):

                       •   The program provides good customer service.
                       •   My business sees strong value in its participation in the program.
                       •   I enjoy participating in the program.

                       In addition to ranking program components, consider posing some
                       open-ended questions. Responses can provide more direct, specific
                       feedback. Below are a few open-ended questions to consider posing to
                       partners:

                       •   What do you like about the program?
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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•  What don't you like about the program?
•  What does the program do well?
•  What does the program do poorly?
•  What keeps you in the program?
•  How can the program provide added value to your business?
•  What would you like to see changed in the program?
•  What could the program do to enhance your experience?

How to collect feedback
You can collect feedback using a variety of tools and techniques. Some
common ones include the following:

•  Online or paper surveys.   Surveys are well suited to collecting
   both quantitative and qualitative information from a large number of
   people. Surveys can ask respondents a handful or large numbers of
   questions, in multiple choice or fill-in-the-blank open-ended response
   formats. Today, many organizations take advantage of free, online
   survey tools such as Survey Monkey, which allow you  to program
   questions  in minutes, provide a link for sharing via email, and create
   basic reports with graphics from the responses.

•  One-on-one interviews. Interviews are more labor-intensive and
   time-consuming than surveys, but they offer significant advantages.
   They can yield great amounts of qualitative information from re-
   spondents' opinions and offer an opportunity to dig deeper and pose
   follow-up questions to probe for more meaningful responses than are
   available from a multiple choice survey.

•  Focus group discussions.  Focus groups collect qualitative informa-
   tion and feedback from a group of participants with a  common expe-
   rience or background. They provide more opportunity than surveys to
   learn from participants but go into less depth than one-on-one inter-
   views. Focus groups are often used to test out program messages,
To collect feedback on best
practices for collecting and
quality-assuring freight
data for SmartWay tools,
SmartWay staff visited 13
program Partners. During
these visits, SmartWay
staff interviewed key Part-
ner personnel involved in
data collection and review
to clarify how their data
management and quali-
ty assurance measures
ensure data validity. The in-
terviews provided valuable
insights that in turn shaped
SmartWay's guidance to  all
Partners.
                                                  Module V: Evaluate, Refine, Enhance, and Expand

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                        marketing campaigns, and publication materials with target audiences
                        before they are finalized to see whether they are understood and
                        effective.

                     •  Stakeholder meetings.  Meetings and workshops provide an ex-
                        cellent venue for collecting feedback. They can be used as forums to
                        present program information to a wide audience and collect feedback
                        through informal interactions with attendees, completing  evaluation
                        forms from workshop participants, and listening to questions and
                        comments from panelists or members of the audience.

                     The nature of feedback
                     As you collect feedback from partners, stakeholders, and other audienc-
                     es, keep in mind that many of them will offer suggestions and com-
                     mentary that may be unrealistic for your program to incorporate, based
                     on resource constraints or your organization's strategic priorities and
                     mission. Do not lose sight of your program's goals and mission as you
                     consider feedback.
                            GROUP EXERCISE:
                            Develop a Feedback Plan
                            15 minutes
                            Choose a significant phase of your program for which you want to
                            collect feedback. Think of five questions you would like to ask part-
                            ners and develop a plan with the tools and techniques best suited to
                            provide you with the feedback you seek.
                            If time permits, gather to discuss and identify how your green
                            freight program goals fit with your agency's mission and identify
                            feedback mechanisms and questions that will show how your pro-
                            gram is helping to fulfill your agency's goals and mission.
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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        Compiling, Processing, and Evaluating Data
Ideally, you will take stock of your program often, regularly identifying
opportunities for refinement and improvement. On the other hand, major
programmatic changes such as moving from a "1.0"- to a "2.0"-type
system should be infrequent to promote continuity and predictability for
your partners. Use partner feedback to assess support for your program
and the potential for improved recruitment and expansion. Each year,
evaluate your partners' reported performance data to estimate overall
program benefits.

Over time, your database of partner performance information can be-
come a tremendous resource, not only for evaluating your program but
also for assessing the state of the freight industry as a whole. Detailed
activity profile information by carrier mode and operation type can be
used by academics and other stakeholders to identify opportunities for
system-wide efficiency improvements such as mode shifts or enhanced
logistics. In addition, regulatory agencies may benefit from these data
when developing future fuel efficiency and emission control standards,
as well as potential strategies targeting in-use freight vehicles. For
example, in the United States, EPA used the cost and effectiveness
data developed for SmartWay designated tractors and trailers, as well
as various retrofit options, and collaborated with stakeholders to inform
the development of the Phase I (model year 2014-2018) heavy-duty truck
fuel economy standards.
(jm) Further Information
To learn more about col-
lecting performance data
from partners and evaluat
ing program benefits, see
Module III, Section
      GROUP EXERCISE:
      Examine an Example Benefits Calculation
      15 minutes
      Walk through an example annual benefits calculation. Review select-
      ed SmartWay Trends, Indicators, and Partner Statistics (TIPS) pages
      (found at http://www.epa.gov/smartway/tips/index.htm) to under-
      stand the range of possible data evaluations.
                                                  Module V: Evaluate, Refine, Enhance, and Expand

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Since its establishment,
SmartWay has expanded
to include logistics, rail,
multimodal, and barge
Partners, a drayage truck
initiative, and a technology
verification and desig-
nation program for both
retrofit technologies as
well as SmartWay-certified
OEM tractor and trailer
packages.
         Refine and Add New Elements to
         Enhance Program
Ideas for mature green freight programs
Recruit smaller carriers.  Typically small, independent freight carriers
and owner-operators far outnumber large companies, which operate
hundreds or even thousands of trucks. These small "owner-operators"
often own between one and a dozen trucks, have very limited financial
resources,  and may find it difficult to commit the time and effort required
to collect and input operational information.  For these reasons, early
owner-operator participation rates likely could be improved upon for
your program. In order to expand your mature green freight program to
incentivize  small freight carriers to join, you will need to develop special
incentives and allowances to meet their needs and address their chal-
lenges. For example, providing low-/no-interest loans or subsidies for
fuel efficiency technology and emission control retrofits for these carriers
can be particularly effective, given these carriers' low capital reserves
and limited access to credit. In addition, you may consider developing
"streamlined" versions of your program's truck carrier data reporting
tools or a "short form"  to minimize the data collection and entry burden
for these carriers. For example, your program could use industry aver-
ages in lieu of carrier-specific information on vehicle  speed distributions,
idle hours, and other factors for program participants with five or fewer
vehicles. You might also be able to persuade some of the large logistics
partners in  your program to actively recruit small carriers, assisting with
distribution and quality assurance of the streamlined tools.1

Incorporate shipper operational strategies.  Most of the technology
and operational strategies for reduced fuel consumption and emissions
described in previous modules must be implemented by freight carriers

1.  While simplifying the data requirements in this way may increase the uncertainty
   associated with emissions and fuel use reductions, it could be stipulated (as part of
   their agreement with the logistics companies) that these carriers may be subject to
   third-party audits for data validation at some point in the future.
                How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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(e.g., aerodynamic and idle retrofits, driver training, diesel particulate
filters). However, shippers also have a variety of strategies available to
them that could generate substantial benefits:

•  Network optimization—commonly involves relocation of distribution
   centers or other network configuration changes.

•  Route optimization—uses software in conjunction with  real-time
   location data (i.e., GPS) to optimize for fuel consumption (vs. other
   possibilities such as time minimization).

•  Load optimization—uses software, usually as part of an overall trans-
   portation management system, to ensure that trailers, pallets, and
   containers are  holding the maximum amount of goods while adhering
   to specific requirements (company and government) regarding prod-
   uct placement  within the trailer and overall weight. This strategy helps
   ensure that a trailer that might normally "cube out" can carry more
   freight and thus lead to fewer trips.

•  Use of intermodal options—depending on commodity type and
   available transportation infrastructure, modes with better performance
   metrics may be adopted by shippers  (e.g., rail or barge).

•  Packaging reduction—includes making changes in product packaging
   by using different and/or reusable materials, reconfiguring products
   to decrease empty space in shipping packages, or eliminating unnec-
   essary materials to reduce weight. With lower weight and/or volume,
   more total freight can often be carried in the same load.

•  Idle reduction—unlike the truck-based measures described in earlier
   modules, shipper idle reduction strategies involve various "no idle"
   policies implemented at locations controlled by the shipper.

Enhanced versions of shipper performance tools can be  developed to
allow shipper partners to calculate the emission reductions associat-
ed with one or more of these  strategies. However, be sure to provide
clear guidance on  how partners should develop their inputs for  these
                                                   Module V: Evaluate, Refine, Enhance, and Expand

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                     calculations. Additional quality assurance measures including third-party
                     validation audits may also be required to ensure the accuracy of the
                     estimated benefits.
                     SmartWay RAM helps a shipper partner calculate its emission reductions.

                     Develop additional Web-based program tools.  SmartWay has relied
                     upon Excel-based reporting tools since its inception. These tools are easy
                     to distribute (via email or through website download) and are readily
                     compatible with most users' computer operating systems. However, the
                     data entered in these tools could also be provided using standard  online
                     forms through a Web portal. In a Web-based application, partners would
                     log in, enter their data, have their data validated and their emissions es-
                     timated, and have reporting options available as with Excel. This system
                     is better than one relying on the exchange of Excel files in many ways:
                     partners cannot lose files, version control is handled automatically and
                     universally, etc. However, exchange of business-sensitive information
                     over the Web will  likely require additional security measures, such as the
                     management of user IDs and passwords and data submittal verification.
                     Development of Web-based reporting forms will also require a different
                     programming skill set (e.g., Java instead  of VBA).
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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                          How SmartWay Does It
     SmartWay has developed a tool to help port drayage carriers measure
     particulate matter (PM), oxides of nitrogen (NOX), and carbon dioxide
     (C02); identify strategies for reducing harmful diesel emissions; and
     track emissions performance on  an annual basis.

     To become SmartWay Partners, drayage carriers commit to tracking
     and reporting their emissions on an annual basis. They also agree to
     have their emissions performance ranked and posted to the Smart-
     Way website.

     SmartWay shipper and logistics Partners assess the emissions per-
     formance of their carriers, including drayage carriers, and SmartWay's
     performance rankings are an important factor used when selecting
     dray carriers at ports throughout the United States.
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Consider developing other electronic tools to help your partners, such as
calculators to estimate the costs, financing, and payback period associ-
ated with investments in various efficiency improvement options. Online
Web portals could also be developed to provide direct access to key
documents (e.g., program registration documents and logo graphics), as
well as industry performance data. SmartWay is considering developing
                                                     Module V: Evaluate, Refine, Enhance, and Expand

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                     a Partner Portal that will allow carrier and shipper partners to query the
                     program database to obtain year-over-year comparisons of their own
                     performance as well as comparisons with partner averages at different
                     levels of industry disaggregation (e.g., industry-wide or specific retail or
                     wholesale sector for shippers). Access to this type of performance data
                     will provide partners with previously unobtainable, uniquely added value
                     that helps them to optimize performance.
                            GROUP EXERCISE:
                            SmartWay Partner Portal
                            10 minutes
                            View the SmartWay Partner Portal. Walk through examples demon-
                            strating year-to-year comparison as well as inter-partner compari-
                            sons. (You may need to use dummy data to protect confidentiality.)
                      Create tools for other freight modes and sources.  Truck carriers,
                      shippers, and logistics providers usually control the majority of the
                      freight-related emissions and fuel consumption in a region, and they
                      provide the foundation for any green freight program. However, rail/inter-
                      modal, inland marine (barge), ocean-going marine,  and air freight carriers
                      can also have significant impacts. These additional  freight modes have
                      quite different operating characteristics, fuel use, and emission rates
                      than truck freight. They require special consideration in order to bring
                      them into your program. For example, ocean-going container vessels
                      track and measure their freight activity in units of volume (TEUs)  or
                      nautical miles rather than kilometers or ton-kilometers. For this reason,
                      reporting tools for container vessel fleets must be  designed to collect
                      volume-based activity information.  In addition, equivalencies must be
                      established between the different modal activity metrics to allow for
                      inter-mode comparisons—e.g., converting between tonne-kilometers
                      and volume-kilometers and vice versa. Without such equivalency fac-
                      tors, shippers will not be able to consistently evaluate the different
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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components of their supply chain footprint. So, expanding beyond the
truck mode will require detailed input from experts in these other modes
as well as shippers that commonly use multiple freight modes. Also
reference other green freight programs such as SmartWay, Green Freight
Europe, and the Clean Cargo Working Group to help you  integrate other
freight modes in a way that can ultimately be harmonized with these
other programs.

Marine ports, intermodal railyards, borders, and their associated drayage
carriers also offer substantial opportunities for efficiency  improvements
and emission reductions through  green freight programs. These loca-
tions frequently maintain very accurate, detailed information regarding
freight throughput and other operating practices that may facilitate the
required data collection and reporting. In addition, such facilities are of-
ten associated with specific sets  of dominant shippers that can be easily
identified and called upon to encourage drayage company participation in
the program.

Expand to include other pollutants.  SmartWay focuses on diesel
engines and the reduction of fuel use, C02, NOX, and PM emissions.
However, green freight programs may provide additional  benefits such
as reduction in other GHG and climate-changing emissions including
black carbon,  methane, and N20.  Estimating the emission levels for
these pollutants should be relatively straightforward, based on the fuel
consumption  and PM emission estimates already developed for your
program. Refrigerants associated with air conditioning equipment and
trailer refrigeration  units (such as  MFCs) are also powerful GHGs, and
refrigerant emissions could also be estimated for your program partici-
pants. Quantification of these  emissions could incentivize the adoption
of low-GHG alternatives.

Move toward a standardized, integrated global freight supply chain
carbon accounting system.  The freight industry is a global industry,
increasingly driven  by shippers with global multimodal supply chains.
(jm) Further Information
For more information on
Green Freight Europe,
please visit http://www.
greenfreighteurope.eu/.
For more information on
the Clean Cargo Working
Group, please visit http://
www.bsr.org/en/our-work/
working-groups/clean-cargo
                                                  Module V: Evaluate, Refine, Enhance, and Expand

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                     These shippers need a single, internally consistent global accounting sys-
                     tem and database for estimating and reporting their transportation car-
                     bon footprint across all components of their supply chain. As your green
                     freight program develops, shippers will benefit from a continual move-
                     ment toward performance measurement and data-sharing protocols that
                     are consistent with those used by the global leaders in green freight,
                     including SmartWay (United States/Canada), Green Freight Europe,
                     Green Freight Asia, and BSR Clean Cargo Working Group. Establishing
                     harmonized tools, methods and metrics, and data-sharing arrangements
                     with these programs and other programs in your region will benefit your
                     shipper partners and foster long-term commitment to your program and
                     ultimately to ongoing emission reductions.
                           GROUP EXERCISE:
                           Program Expansion Areas
                           10 minutes
                           Brainstorm areas for future program expansion in your country. Ex-
                           plore modes, sectors, pollutants, and any regional needs or opportu-
                           nities that need to be addressed.
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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Notes
                                                    Module V: Evaluate, Refine, Enhance, and Expand

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                      Notes
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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APPENDIXA     Brief History  of SmartWay and  Major Milestones
     The SmartWay Transport Partnership is a public-private partnership developed by the U.S.
     Environmental Protection Agency (EPA) and the U.S. transportation industry to encourage
     the conservation of fuel and reduce greenhouse gas and other emissions.
     The initial idea for SmartWay took hold in 2001 as part of EPA's Office of Transportation and Air Quali-
     ty's initiatives. In December of that year, EPA released Industry Options for Improving Ground Freight
     Fuel Efficiency, a report which identified current freight industry energy use, environmental impacts,
     and trends. At that time, ground freight accounted for significant transportation energy use and
     emissions and was expected to grow more rapidly than all transportation sectors except air travel. In
     January 2002, EPA held a larger roundtable event to discuss the concept of launching a public-private
     partnership with industry stakeholders and gather stakeholder input. EPA subsequently established
     a Ground FreightTransportation Initiative to take advantage of opportunities to improve efficiency
     and reduce emissions in the freight sector by promoting a voluntary program approach to work with
     industry. The ultimate goal of the initiative was an improved freight handling and delivery system that
     would be cleaner and more cost-effective.

     EPA began working closely with the American Trucking Associations (the leading freight industry
     group in the United States), Business for Social Responsibility (a nonprofit environmental advisory
     group), major freight companies, and other stakeholders who became known as SmartWay's Charter
     Partners. The Charter Partners worked with EPA for about two years to design a freight program that
     had a strong business case for industry.  EPA officially launched SmartWay on February 9, 2004, at the
     American Trucking Associations' Leadership Meeting.
                                           Appendix A: Brief History of SmartWay and Major Milestones

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                     Over the next two years, EPA focused on recruiting and outreach and
                     added SmartWay Logistics Partner and Affiliate categories. By the end of
                     2006, nearly 500 Partners had joined SmartWay, and EPA began to tran-
                     sition into an expansion and refinement stage. SmartWay program ad-
                     ministrators started to consider how to sustain program growth, improve
                     the partnership, and ensure that Partners successfully meet their goals.

                     They launched and eventually completed some long-term projects, such
                     as the technology verification program, the SmartWay Upgrade Kit, and
                     SmartWay's vehicle labeling program.

                     Starting in 2006, EPA also identified the need for innovative financing
                     options that would enable companies to invest in fuel efficiency tech-
                     nologies. At this time, EPA began to work with federal grant programs,
                     states,  local energy offices, and private financial institutions to create
                     innovative financing strategies such as low-interest loans, tax credits,
                     and grant programs. SmartWay compiled information regarding different
                     costs, financing, and loan opportunities for clean technologies into an
                     online portal, the SmartWay Finance Center.

                     The expansion of the SmartWay brand and the development of a second
                     generation of program tools and methods (SmartWay 2.0) continue to
                     this day. Since 2008, SmartWay has supported international expansion
                     efforts, including a formal agreement with Natural Resources Cana-
                     da to integrate SmartWay throughout Canada. EPA also continues to
                     develop programs that provide  value to SmartWay Partners, such as the
                     Heavy-Duty Fuel Economy Test Program.

                     Today the SmartWay Transport  Partnership program serves the mutual
                     goals of freight carriers, shippers, and EPA:  cost savings, fuel efficiency,
                     and environmental stewardship.
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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                Smart Way's Major Milestones
  Initial discussions for design
  and development
  Industry Options for Im-
  proving Ground Freight Fuel
  Efficiency is released
• Charter Partners help plan
  program design and features
• First Partnership tools, agree-
  ments, and outreach materials
  are launched
• Partnership grows to 300
  Partners
• Long-term projects, such
  as the SmartWay Upgrade
  Kit and SmartWay Truck, are
  launched
• Technology Verification Pro-
  gram launched
• Supply chain concepts are
  introduced
• SmartWay Tractors and Trailers
  and Certified Vehicles are
  launched
• SmartWay Finance Center
  opens
• Stakeholders and champions
  identified
• Charter Partners join
• Initial Partnership takes form
• SmartWay is officially
  launched
• First 100 Partners join
• New Partner categories, Affil-
  iates and Logistics Providers,
  are added
• Program grows to 500 Part-
  ners, more focus on Partner
  management results
• First annual SmartWay Excel-
  lence Awards is held
• SmartWay Light-Duty Desig-
  nation and "Grow and Go" are
  launched
• SmartWay 2.0 development
  begins
• Package Labeling pilot
  program and consumer
  awareness marketing efforts
  established
• SmartWay begins internation-
  al activities with International
  Summit
                                       Appendix A: Brief History of SmartWay and Major Milestones

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                                             Smart Way's Major Milestones
                                Enhanced technology verifica-
                                tion program is developed
                                Heavy-Duty Fuel Economy
                                Test Program is established
                             • SmartWay Drayage Program
                               is introduced
                             • U.S. Freight Sustainability
                               Summit held
                             • Version 2.0 Shipper and
                               Logistics Tools and multimodal
                               "suite" are made available
                               for Partners and intermodal
                               carriers, respectively
                             •  Draft Inland MarineTool is
                                developed for barge carriers
                             •  SmartWay publishes guidance
                                on best practices to quality-
                                assure freight-related data
  SmartWay refines its market-
  ing materials
  Supply chain carbon account-
  ing tools are developed
• SmartWay surpasses the
  3,000 Partner mark
• Version 2.0 Rail Tool made
  available for rail carriers
• SmartWay unveils online
  driver training program to U.S.
  and Canadian Partners
• SmartWay adopted by Canada
  SmartWay celebrates its 10-
  year anniversary!
  EPA lends SmartWay best
  practices and lessons learned
  to the Climate and Clean Air
  Coalition to develop a Global
  Green Freight Action Plan
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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APPENDIX B      Resources
      Websites
      Green freight organizations:

      •  SmartWay homepage: http://epa.gov/smartway
      •  SmartWay Canada: http://www.smartway.nrcan.gc.ca
      •  Transporte Limpio (Mexico): http://www.transportelimpio.gob.mx
      •  EcoStation (Australia): http://www.ecostation.com.au
      •  GreenFreight Europe: http://www.greenfreighteurope.eu
      •  Objectif C02 (France):  http://www.objectifco2.fr/
      •  Green Distribution Partnership (Japan): http://www.greenpartnership.jp
      •  Clean Air Asia: http://www.greenfreightandlogistics.org
      •  Green Freight China: http://cleanairinitiative.org/portal/projects/GreenFreightChinaProgram
      •  Green & Smart Transport Partnership (Korea): http://cleanairinitiative.org/portal/sites/default/files/
        presentations/PM-2-korea_2_-_GreenSmart_Partnership_CGFI.pdf

      Relevant associations and stakeholder groups:

      •  ATA Trucks Deliver a CleanerTomorrow: http://www.trucking.org/cleaner_tomorrow.aspx
      •  Cascade Sierra Solutions: http://www.cascadesierrasolutions.org
      •  EPA National  Clean Diesel Campaign: http://epa.gov/diesel
      •  EPA Clean Diesel Collaborates: http://epa.gov/cleandiesel/collaboratives.htm
      •  International Council on Clean Transportation: http://theicct.org
                                                                          Appendix B: Resources

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                     •  American Council for an Energy Efficient Economy:
                        http://www.aceee.org/sector/transportation
                     •  DieselNet: http://www.dieselnet.com/
                     •  Consignment Carbon: http://www.consignmentcarbon.org/index.php
                     •  Climate and Clean Air Coalition Heavy Duty Diesel Vehicles and En-
                        gines Initiative: http://www.unep.org/ccac/lnitiatives/HeavyDutyDiesel
                        VehiclesandEngines/tabid/130319/language/en-US/Default.aspx
                     •  Green Freight Asia: http://greenfreightasia.org/

                     Other resources:

                     •  NRCan and SmartWay's SmartDriver E-learning:
                        http://fleetsmartlearning.nrcan.gc.ca/Saba/Web/Main
                     •  EPA Heavy-Duty Regulations and Standards:
                        http://www.epa.gov/otaq/climate/regs-heavy-duty.htm
                     •  NHTSA Fuel Economy:
                        http://www.nhtsa.gov/fuel-economy
                     •  CARB Heavy-Duty Greenhouse Gas Regulation:
                        http://www.arb.ca.gov/cc/hdghg/hdghg.htm
                     •  Greenhouse Gas Equivalencies Calculator:
                        http://epa.gov/cleanenergy/energy-resources/calculator.html
                     •  Detailed EPA emissions standards document:
                        http://epa.gov/oms/highway-diesel/regs/diesel-engine-standards.htm
                     •  SmartWay Verified Technologies list:
                        http://www.epa.gov/smartway/forpartners/technology.htm
                     •  National Clean Diesel Verified Technologies list:
                        http://www.epa.gov/cleandiesel/verification/verif-list.htm
                     •  California Air Resources Board Verified Technologies list:
                        http://www.arb.ca.gov/diesel/verdev/vt/cvt.htm
                     •  National Academy of Sciences technology overview:
                        http://www.nap.edu/catalog.php?record_id= 12845
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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Region-specific articles and other resources
Asia:

•  Design of Green Freight China Program: Review of Freight Logistics
   Solutions: http://cleanairinitiative.0rg/portal/sites/default/files/2c._
   GFCP_-_Review_of_Green_Freight_Logistics_Solutions_-_May2011 .pdf
•  "Evaluating Impact of Green FreightTechnologies" (Clean Air Asia):
   http://www.baq2012.org/assets/Uploads/BAQ2012Sudhir-Gota.pdf
•  Best Practices in Green Freight for an Environmentally Sustainable
   Road Freight Sector in Asia: http://cleanairinitiative.org/portal/sites/
   default/files/BGP-EST5A_Green_Freight_Best_Practices_-_CAI-Asia_
   Dec2011.pdf

Africa:

•  "Towards Sustainable Transport Under SSATP DP2: Building Support
   for an Environmentally SustainableTransport Forum in Africa":
   http://www.ssatp.org/sites/ssatp/files/publications/HTML/
   Conferences/Addis12/Tuesday/04_Sustainable%20Transport%20
   Forum_FR-EN/01-Sustainable-Transport-Forum_EN.pdf
•  "Green Supply Chains—the Best of Planet and Profit (South Africa)":
   http://www.enviropaedia.com/topic/default.php?topic_id=349
•  Green Economy Accord (South Africa): http://sustainabledevelopment.
   un.org/index. php?page=view&type=400&nr=676&menu=494

Latin America:

•  "The Clean Air  Institute: Reducing Emissions from Transport" (Clean
   Air Initiative for Latin America and the Caribbean): http://www.unep.
   org/ccac/Portals/50162/docs/Diesel_Presentations/JOANNE_GREEN_
   CLEAN_AIR_INSTITUTE.pdf
                                                                    Appendix B: Resources

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                     Europe:
                     •  "Dow Engaged in Sustainable Transportation at Launch Ceremony for
                        Green Freight Europe": http://www.dow.com/news/press-releases/
                        article/?id=5683

                     International logistics:
                     •  "DHL Green Solutions for Air, Ocean and Road Freight": http://www.
                        dhl.com/en/about_us/green_solutions/air_ocean_road_f reight.html
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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APPENDIXc      SmartWay  Program  Materials
     About SmartWay
     •  Current list of SmartWay Partners
        http://epa.gov/smartway/about/partnerlists.htm

     •  SmartWayTrends, Indicators, and Partner Statistics (TIPS)
        http://epa.gov/smartway/tips/index.htm
        TIPS (Trends, Indicators, and Partner Statistics) is a source of leading freight movement industry
        indicators and quick facts about current SmartWay Partner performance metrics.

     •  SmartWay Outreach Materials
        http://epa.gov/smartway/about/outreach.htm
        Fact sheets, case studies, Partner profiles, public service announcements, and other resources to
        help Partners and other stakeholders spread the word about the program.

     Join
     •  SmartWay Affiliate and Community Resources
        http://epa.gov/smartway/forsupporters/index.htm
        Resources for organizations that encourage members or customers to participate in SmartWay.
        Has links to the Affiliate Agreement and Affiliate logo use guidelines.

     •  Business Case for Being a SmartWay Shipper Partner
        http://epa.gov/smartway/forshippers/documents/420f12073a.pdf
        Short description of the benefits of enrolling in SmartWay
                                                       Appendix C: SmartWay Program Materials

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                     •   SmartWay for Countries
                        http://epa.gov/smartway/forcountries/index.htm
                        Information and resources for countries interested in setting up a
                        green freight program, organized by region.

                     For Partners
                     •   Tools and Resources for Partners
                        http://epa.gov/smartway/forpartners/index.htm
                        Provides partner tool, example tools, users guides, and other resourc-
                        es organized  by partner type.

                     •   Carrier Performance Rankings
                        http://epa.gov/smartway/forpartners/performance.htm
                        Microsoft Excel files containing the latest SmartWay Partners fleet
                        ranking categories and emission rates.

                     •   Data Quality Assurance and Quality Control
                        http://epa.gov/smartway/forpartners/data-quality.htm
                        Publications and resources to help SmartWay Partners achieve and
                        maintain high levels of data quality.

                     •   SmartWayTechnology Program
                        http://epa.gov/smartway/forpartners/technology.htm
                        Resources and information on SmartWay Verified Technologies.

                     •   SmartWay Excellence Awards
                        http://epa.gov/smartway/about/sw-awards.htm
                        A list of criteria, winners, and resources pertaining to  SmartWay's
                        annual Partner recognition  event.

                     •   2074 SmartWay Excellence Awards Criteria
                        http://epa.gov/smartway/about/documents/awards/420f14012.pdf
How to Develop a Green Freight Program: A Comprehensive Guide and Resource Manual

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News and Events
•  SmartWay News and Events
   http://epa.gov/smartway/about/news.htm
   The latest news about SmartWay. Visitors can sign up to receive
   e-Updates by email and view event announcements (including webi-
   nar schedules and past presentations), media coverage, press releas-
   es, and an archive of old news items.

SmartWay Samples
•  Partnership Overview

•  Program Highlights
•  Carrier Partnership Agreement

•  Shipper Partnership Agreement

•  Logistics Partnership Agreement

•  Overview of Shipper Strategies

•  Overview of Carrier Strategies

•  EPA Diesel Technology Verification Application

•  Co-Branded Letter
•  SmartWay Marketing Statement
                                                   Appendix C: SmartWay Program Materials

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                                     Partnership Overview
        SmartWay
        MENTAL PROTECTION AGENCY^
 U.S. ENVIRONMENTAL PROTECTION AGENCY
SmartWay Transport  Overview
  What are the results
  of SmartWay Trans-
  port?
  SmartWay Transport aims to
  increase the availability and
  market penetration of fuel
  efficient technologies and
  strategies that help freight
  companies save money while
  also reducing adverse envi
  ronmental impacts.
  Specifically, SmartWay Trans
  port programs lower em is
  sions of carbon dioxide (C02),
  nitrogen oxides (NOx), and
  particulate matter (PM).
  Since 2004, SmartWay Part
  ners report:
  • Saving 120.7 million barrels
   of fuel ($16.8 billion in fuel
   costs saved)
  • Eiminating 51.6 million
   metric tons of C02
  • Eliminating 738,000 tons
   of NOx
  • Eliminating 37,000 tons of
   PM
SmartWay Transport is the US Environmental Protection Agency's flagship program for improving
fuel efficiency and reducing greenhouse gases and air pollution from the transportation supply
chain industry. Developed jointly in early 2003 by EPA and Charter Partners represented by
industry stakeholders, environmental groups, American Trucking Associations and Business for
Social Responsibility, this innovative program was launched in 2004. SmartWay Transport is
comprised of partnerships, policy and technical solutions, and research and evaluation projects
that find new ways to optimize the transportation networks in a company's supply chain.
Supported by major freight industry associations, environmental groups, states, companies,
and trade publications, SmartWay Transport is leading the way to greater fuel efficiency and
lower emissions from the freight sector, while presenting a model of government and industry
cooperation for public and private benefits.


SmartWay Transport Partnership is a strong government/industry collaboration between
freight shippers, carriers, logistics companies and other stakeholders, to voluntarily achieve
improved fuel efficiency and  reduce environmental impacts from freight transport. Participating
companies use performance based quantification and reporting tools that benchmark  and
inform industry and the marketplace on freight operations, energy and environmental efficiency.
SmartWay partners demonstrate to customers, clients, and investors that they are taking
responsibility for the emissions associated with goods movement, are committed to corporate
social responsibility and sustainable business practices, and are reducing their carbon  footprint.
To date, the partnership includes nearly 2,900 companies and associations committed to
improving fuel efficiency.


SmartWay Tractors and Trailers meet voluntary equipment specifications that can reduce
fuel consumption by 10 to 20 percent for 2007  long-haul tractors and trailers. Each qualified
tractor/trailer combination can save between 2,000 to 4,000 gallons of diesel per year. Models
that meet these equipment specifications save operators money and reduce greenhouse-gas
emissions and air pollutants.


EPA Technology Verification for SmartWay Designation is a testing and verification
program designed to quantify emissions reductions and fuel savings from various available
technologies, such as tractor and trailer aerodynamics, auxiliary power units, and wide-based
tires. As a  result, companies  can compare the fuel efficiency and environmental performance of
various technologies and make more informed purchases.

For more information: www.epa.gov/smartway/.
                                         \
                                                 U.S. EPA SmartWay |  EPA-420-F-I4-006 |  www.epa.gov/smartway

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                                     Program  Highlights
        SmartWay
        MENTAL PROTECTION AGENCY^
 U.S. ENVIRONMENTAL PROTECTION AGENCY
SmartWay  Program Highlights
  £ PA's SmartWay ...is a
  market driven partnership
  to help businesses move
  goods in the cleanest most
  efficient way possible. By
  providing a consistent set of
  tools and information needed
  to make informed transpor
  tation choices, SmartWay
  enables companies across
  the supply chain to exchange
  performance data in ways
  that protect the environment,
  enhance our nation's energy
  security and foster economic
  vitality. To encourage contin
  ued improvement, SmartWay
  provides incentives and rec
  ognition for top performers.
SmartWay Saves Oil
     •  Since 2004, SmartWay partners have saved 120.7 million barrels of oil. This is
       equivalent to taking over 1 0 million cars off the road for an entire year.
     •  Fewer dollars going overseas for foreign oil means more dollars to invest at home;
       having fewer imports also reduces our national trade deficit.

SmartWay Saves Money and Supports US Business Interests
     •  SmartWay is helping US businesses to slash their fuel costs, saving $ 1 6.8 billion
       dollars to date. These savings support America's trucking industry and the customers
       they serve.
     •  Truck, trailer and equipment suppliers to the US trucking industry also  rely upon
       SmartWay to help them demonstrate to customers the benefits of cleaner, more fuel-
       efficient products.

SmartWay Protects US Jobs and the Economy
     •  SmartWay is one of ATA's six strategies to ensure the long-term sustainability of the
       US trucking industry. According to ATA, 1  out of every 1 6 people (6.9 million people)
       working in the US private sector is employed in a trucking-related job;  trucking annually
       generates  $604 billion in gross freight revenues, or about 4 percent of the US Gross
       Domestic Product.
     •  A strong trucking industry is essential to our nation's competiveness  and to US jobs.
       SmartWay contributes to the health of this vital sector, protecting US jobs and the
       economy.

Thousands of  US Businesses and Organizations Need SmartWay
     •  More than 3,000 of the nation's shippers, truck and rail carriers (including many
       Fortune 500 companies)  have registered with SmartWay to continue improving their
       transportation supply chains. They are using SmartWay tools to assess,  track, and
       reduce transportation-related carbon, energy use, and air emissions.
     •  Small businesses rely upon SmartWay for technical expertise and assistance. SmartWay
       has provided financing to help truck owners, especially small - and  medium-sized
       businesses upgrade to cleaner, more efficient trucks.
     •  The US  government, through GSA, is relying upon SmartWay to implement EO
       1 3514, which directs the federal government to green its supply chain.
          •  Environmental, state, and community groups rely upon SmartWay's clean air
            achievements (51.6 MMT CO2, 738,000 tons NOx, and 37,000 tons PM
             reduced so far) helping protect the health and well-being of citizens, especially
              in low-income communities near ports, truck stops, and borders.
                  • The United Nations, the World Bank, the Commission for Environ-
                     mental  Cooperation, as well as the governments of China, Mexico
                      and Canada, have projects and programs that rely  upon SmartWay's
                       technical  assistance, methods and tools.

                       • US ports rely on SmartWay's Port Drayage Truck program to
                           help reduce pollution and address environmental justice
                            concerns in and around major US ports.
                                       \
                                               U.S. EPA SmartWay | EPA-420-F-I4-003 | www.epa.gov/smartway

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                                     Carrier  Partnership Agreement
          •SmartWay
Report Year
     2013
               Truck
gnttndSMHts tfwiBBi: .Ml  I f
     RfhNirted on: 1/1/701-1
 Pjrtr>pr%lii(i Annual Aijr*lriinllitl fiw

  With thfc. .11 ifKj.il ,Min-iiiii-n( . >ftRf (Offlpany jQirti EPA'l SmJrtWjy tf ,«i',|ii wl I',irhii'i',lii[i arc! (OtmrtlS to:
L Heasue and report to EPA on an annual baa; the envronmental performance of you Seet(s) usng EPA'i SrrnrtWav Tod.  (eustng fleets must report the 12
  months of data for the ptia yea endng December 31. rJswtv farmed comparies raqute j mrwrmn of 3 nwntta of apwational data, S
2. Hove per6orm»X* rwAj «nd Tool SJkraiM itttuf p«(«d on the EPA Snvjit Wory wete^e/0dt4t>»0,
3. Agree to sJbrnrt supporttig dbcunenUitKn to £P* for any data used Co complete this Tod and agree to EPA audft a( the data upon request br 8*A,


  In 1 1- r • ii i ,  1 1 ',-.. ..-inni. la;
1, Promote canpanv partcpatjcn n tjw Par (nershu bv postng Patner name; on the 6PA SmartWay webste and r related educaUonal,
  promcitHnal, and mecka materials. EPA wit obtain express written consent from the Partner before usng the Partner's name, other
  than in (he corrteit erf jncreaang pttic awareness of « MMp#en«A,
3. Aswt Partnen r achevno errwson and fuel usage reduction goals (subject to Federal Government
  Generdl Terriw.
1. If *» Partner » S>A ctsfjjte upon tnrs a^ewnerrt at any port, the arjreftUBnt jhal be COrektered nul and rod.
2. Either party can termrvate the aojeement at any One without prior notiftcaticri or penarbes or any further obtgatton.
3. EPA agrees not to comment pUAdr regadng the wrtfdawal of speofic Partners.
4. EPA i«s*n«the risdtto jwwnd a (««fe» P*«r* sutm ft* r^PinJwtfjrt(*tDiGCOfi|Mt«h»ip»dit*lKrft rjj'#h*rt
  comrnrtted r» tt» SmartWar Tiansput Partnersnp Aoreement and subsequent arruai aweernents,
S. the Partner srjees that rt *i rest dam or mcry that Its psrliciHtlan n the SmartWarr TranspDrt Partnershp constitutes EPA approval
  oi endorsement of arTythng other than the Partner's corrmmnent to the program. The Partner wl not mike statements or rnpty
  ttm 3>A «ndOK«i tht[XrCh*»Cf 40*0 of 8» Wring's pf^i^K «««•««» !h9 y*wi of tr»P*tns>r.
6, Sutmtttal of this SmaWar Toe* annualT- coreirtutes aoreenwwt to at tenrs m the Panxwrshp Agreement,
  No separate agreement need be fubmttted.
By (hwkmg thf box betow, t (ktUrc Hi.*t th« unfomnlion 5i.jtm^Ucd via thn loo) is, to the bwt ol mir krtowlMl0ef wcivate. 1 uodwstaod (hat any
pwion who, m the cmvte of neoollatmn. or pwformina under thts Aojeement, mafcev, pnrsecits or submits a  fat-w or mtsleadma ilaternwit to the
qovetrviKnt, or any person wfM nuke*, a rrwtwul onus&ion Iri thecoune of rKQDlUtlrig or perfoMrHng midet Mite AotMnKiit.may be subject to
li.jMlity iirHlcr .ill .HHiln .Jill' uvd .iriil [r.nui.J -.Uidili-, iiiiluilirHi 111 U.'i.C. IMll {i miwi.J li..l»lily f«r Ijlw -,l jliTTHTil'.). 31 ll.
-------
                                     Shipper  Partnership Agreement
          -SmartWay
Report Year
    2012
United Slates. Ventoiv. 2.0.12

   Rei**wdon: 10/01/201)
 iMfirwrslitp Annual Arjwnwni for CarrW5

  WUli H«v .HjrntiWit . yen* C(M»ifk»iy JOJrn f PA'v SfiwirtWjy TrJiniHvt P.vlnn-,liiff ,»*J IONIUM!'. to:
1, M&asue and «eport to EPA on an annual bass die emsaons per ferrnanee of your company usng Sw's SmartWay Sniper Tool,
  (ExiEtng companies must report the 12 months of data fw Che prior ye* erefrg Decants 31. Nawtv lamed companes requre a
  rnrirnum of 3 months of operatBnal data.)
J. H*»fl performance neaJts posted on the EPA SmtrCWay wa&ateWrtabWB-
5. AgrM to fttm* p£gc>ina doarw*«iOrv to S>A to my dati twl to ctmpiew shs toot *id toM to EPA «xk! of Ow dm icon
  In retunt, EPA 1 1 PHHIMI-, to:
1, Piomale conrpany partrapalxin h the Partnefshp by postng Partner names on ?he EPA SmartWav Wabsae and in telated educational
  promotional, and emeda material. EPA wt obtain e.iptiBS vmtten consent from the Partner befne uang tne Patna's mame other
  Chart n the content of naea$r\g pubtc *waeness of rts pata&atnn as deserted here.
2. fto«de conoirtw witfi hctstiir-wide paifwmaree bertchmstt: fiat* as tl* dM i Jjeecrnei dYabbte to B^A.
3. Atttt Pirtnon Hi jcH^ma irfisaefund I&UH& rtAiction ooHi (afc»ct tofodnnieft*rm»>rnt
1. If the Partner or EPA daf^Jtf upcn if* agreement at any point, the agreement shal fc* eonfttered nui and void.
2. Bt.hw pirty can tUrnwutu (h» j^ewflCrVl at .»nrf tm(i wStnW!, ptOr ncrlfiCJtCn 9 rWnjftW*. Or jny rather oUgjCon.
3. EPA 4988? not to ccmnent ptJbktf 'egsrdrg Ene withdrawal of specrfic partners.
^. SPA reserves ihe nrfvt to iiepend or revote Partner status fw anrr Partner that fab to acccrncfch It* speofe actions to whch It
  conwntted n the Smattway Transport Partnershf) .Agreernent and siiKequant Acf esments-
S. The Paftnei agrees that A wi not clam or p constitutes EPA apcroval
  cr endciiefnefH! of ytfUnj otha Uian the Partfiar'f eorrmrtufiait to Che f*o0- jm. The P*Crw wf net mate stJterranK a mjiy
  th,n EPA orxtonvi  ihe oweh»» or wto o* ths p#tr«r'$ pidductJ ind HT«K« or tt» wewt o* the orore^uon.
6. SUjmttlal of the SmarlWay 9nvper Tool comMutw aoraemerrt to al terms n *c Partnershp Acfwment,
  Ho separate agreement need be sutfnrtted,

By 1 1 iwkitio the  bux ti*luw, I dectare ttut llw Ifif urnulioti ujbmttted via thto tool Is. to the be^t of my knovMttdo*, accurate, 1 understand dut any
person uriio. In the course ol n«»oW,ilirirj or perrotniitg »*irh-r Mil'. Anrv^nit-iit. nukes. iw«
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                             Overview of Shipper Strategies
        vxSmartWay9
Transport Partnership
 U.S. ENVIRONMENTAL PROTECTION AGENCY
Overview of  Shipper Strategies

                 Truck and rail operators are using a multitude of strategies to reduce the environmental
                 impacts of carrying America's freight. Shippers are working to do their part too, not only
                 by implementing measures at their own facilities that improve efficiency and lead to
                 emissions reductions, but also by hiring the most environmentally responsible carriers.
                 The following technologies and strategies are just some of the measures shippers can
                 adopt to facilitate reductions in fuel consumption and emissions associated with
                 freight shipping activities.
     Intermodal Shipping

     Many goods and materials may be delivered to
     distribution hubs more efficiently by rail than by truck.

     •     Intermodal shipping combines the fuel efficiency
          of rail with the logistical strengths of trucking.
          Standardized containers are easily transferred
          between rail and truck.
     •     Intermodal shipping can minimize overall fuel
          consumption, reduce emissions, and lower the
          costs of freight delivery.

     Driver Comfort Stations

     Drivers may spend a great deal of their work day idling
     their trucks to stay comfortable at shipping and receiving
     docks.

     '     Shippers can provide climate controlled comfort
          stations at dock facilities so that drivers won't
          need to idle their trucks to stay warm or cold.
          Eliminating idling provides significant fuel,
          emissions and maintenance benefits, and the
          improved driver comfort enhances safety.

     Preferential Loading and Unloading

     SmartWay Transport Shippers can support the goals of the
     Partnership by providing special shipping and receiving
     privileges for Smart Way Transport Carriers.

          Deliveries by Partner carriers may be given prime
          shipping and delivery times and positions.
     •     Selected  docks may be designated as  "SmartWay
          Transport Docks."
            Idle Reduction  Policies

            Shippers usually have control over access to their docking
            facilities including any parking or waiting areas.

            •     A shipper may implement a "No Idling" policy for
                 any truck that picks up or delivers freight to its
                 facilities.
            •     "No Idling" policies may best be combined
                 with driver comfort stations, so drivers have an
                 alternative to idling their trucks while waiting.
                 Idling reductions offer immediate air quality
                 benefits for local communities, especially in
                 urban areas where environmental justice may be a
                 concern.

            Improved Pickup and Delivery
            Scheduling

            Excess waiting time for drivers often leads to excess idling
            and the increased fuel use and emissions.

                 Shippers can improve scheduling with enhanced
                 communications or logistics software.
            •     Improved pick up and delivery scheduling reduces
                 excess idling and improves the on-time efficiency
                 of freight operations.

            Full Truckloads

            Goods and materials are sometimes shipped on partially
            loaded trucks in the interest of expediency, increasing
            overall fuel use and shipping costs.

            '     Shippers can improve truckload scheduling with
                 logistics software that helps to ensure full loads.
                 Full truckloads not only improve efficiency, but
                 also help reduce congestion on the roadways and
                 at shipping and receiving facilities.
            U.S. Environmental Protection Agency
                                           isportation and Air Quality  February 2004 EPA420-F-03-040 www.epa.gov/smartway

-------
               Overview of Shipper Strategies (continued)
Shipper Corporate Fleet
Improvements

Shippers often have small fleets of light duty vehicles
(cars and light trucks) used around their facilities or for
staff travel.

'     Reducing older vehicles with more fuel-efficient
     and lower emitting vehicles  reduces a company's
     overall environmental impact.

Warehouse Improvements

Shippers should consider any improvements in and around
warehouses that will facilitate improved efficiency and
emissions reductions.

'     Warehouse operations can have a direct impact
     on the efficient loading and unloading of delivery
     trucks.
     Shippers should explore any efficiency gains that
     can be  made with improved storage and warehouse
     logistics techniques.
Electric Forklifts

Many freight facilities still use diesel-powered forklifts to
carry pallets, crates, etc., between the dock and warehouse.

•     Electric forklifts are cleaner and more efficient to
     operate, producing no emissions at the facility.
     Utilizing electric forklifts reduces a company's
     environmental impact and improves ambient air
     quality in and around freight docking areas.
     Facilities might also consider alternatively fueled
     forklifts that run on compressed natural gas or
     propane.
       U.S. Environmental Protection Agency
                                        isportation and Air Quality February 2004 EPA420-F-03-040  www.epa.gov/smartway

-------
                              Overview of Carrier Strategies
         ^SmartWay
Transport Partnership
 U.S. ENVIRONMENTAL PROTECTION AGENCY
'SM
               Overview of Carrier Strategies
                 Truck and rail transportation provides a cost-effective means to transport
                 much of America's freight. There are simple actions that can be taken to make
                 ground freight more efficient and cleaner for the environment. The follow-
                 ing technologies and practices can help truck carriers save fuel and money,
                 reduce air pollution, and cut carbon dioxide emissions that contribute to cli-
                 mate change.
    Idle Reduction

    An id/ing truck burns nearly one gallon of diesel fuel per
    hour. Reducing unnecessary idling could save each truck
    over $3,OOO in fuel costs, reduce air pollution, and cut 79
    metric tons of carbon dioxide annually.

       On-board  idle reduction systems include auxiliary
       power units that provide electricity to the cab, direct-
       fired heaters and coolant systems that provide
       temperature control, and programmable automatic
       engine shut-off systems.
       Truck plazas equipped with truck stop electrification
       systems allow trucks to draw electrical power and in
       some cases heating, cooling, telecommunication, and
       Internet hookups from a ground source.

    Improved Aerodynamics

    Reducing the aerodynamic drag of a typical line-haul
    truck by 75 percent could cut annual fuel use more than
    2,OOO gallons, save over $3,5OO in fuel costs, and elimi-
    nate 2O metric tons of carbon dioxide.

       Tractor aerodynamics can be improved by adding
       integrated roof fairings, cab extenders, side fairings,
       and aerodynamic bumpers.  New truck buyers can pur-
       chase aerodynamic models  with streamlined profiles.
       Trailer aerodynamics can  be improved by minimiz-
       ing tractor-trailer gap, adding side skirts and rear air
       fairings, and arranging cargo and tarpaulins as low,
       taut and smooth as possible.
       •Single-unit trucks can be improved with air deflector
       bubbles or by purchasing new streamlined models.

    Improved Freight Logistics

    Improved logistics can reduce the miles that a truck
    drives empty.  Eliminating 75 percent of a line-haul truck's
    empty miles could save $3,OOO in fuel and reduce 24 met-
    ric tons of carbon dioxide annually.

       Improved  logistics include load matching, more effi-
       cient routes and delivery schedules, and improved
       shipping and receiving practices.
       A carrier may employ low-cost options like triangular
       routing, coordinating loads with other fleets, and
       checking electronic load boards, or the carrier may
       purchase freight broker services and logistics soft-
       ware.
               Automatic Tire Inflation Systems

               Retrofitting a line-haul truck with an automatic tire
               inflation system could save TOO gallons of fuel annually
               and reduce tire wear and maintenance, while eliminating
               one metric ton of carbon dioxide.

                   Truck fleets that find it too difficult or expensive
                   to monitor tire pressure on a regular basis should
                   consider installing automatic tire inflation (ATI) sys-
                   tems on drive and trailer tires.
                   An ATI system used on a typical line-haul truck can
                   generally pay for itself in just over two years, while
                   decreasing the risk of expensive tire failure caused
                   by under inflation.

               Single Wide-base Tires

               Specifying single wide-base tires on a new combination
               truck could save $1,OOO immediately and reap annual
               fuel savings of 2 percent or more while cutting carbon
               dioxide by more than four metric tons.

                   Single wide-base tires save fuel by reducing vehicle
                   weight, rolling resistance and aerodynamic drag.
                   These  tires can also improve tank trailer stability by
                   allowing the tank to be mounted lower.
                   There are several single wide-base tire models from
                   which to choose, plus these tires can be retreaded.

               Driver Training

               Even highly experienced drivers can boost their skills
               with training aimed at raising  fuel economy by 5 percent
               or more, which would save $1,2OO in annual fuel costs
               and cut eight metric tons of carbon dioxide.

                   Effective driver training programs can improve fuel
                   economy by 5 percent or higher. Some fleets report
                   fuel economy gains of up to 20 percent.
                   Among other techniques, drivers learn progressive
                   shifting, engine speed optimization, idle reduction,
                   smoother braking and acceleration, anticipatory
                   driving, speed control, and  optimal gearing.
                        otection Agency Off ic
                                             ortation and Air Quality

-------
                 Overview of Carrier Strategies (continued)
Low-Viscosity Lubricants

When used in a line-haul truck, synthetic engine and
drive train lubricants can improve fuel economy by up
to 3 percent, saving as much as 5OO gallons of fuel and
cutting  up to five metric tons of carbon dioxide annu-
ally.

    Low-viscosity synthetic or semi-synthetic lubri-
    cants flow more easily and withstand the extreme
    pressure of engine, transmission, and drive train
    systems better than conventional mineral oil
    blends.
    The operator of a typical line-haul truck can save
    up to $500 annually by switching to low viscosity
    lubricants, with additional savings possible due to
    reduced wear and maintenance of truck systems.

Intermodal Shipping

Intermodal freight transport combines the  best attri-
butes of both truck and  rail shipping. Over  long dis-
tances using intermodal can cut fuel and carbon diox-
ide by 65 percent, compared  to truck-only moves.

    Carriers can maximize resources by using freight
    trains to handle the long-distance portion of a
    freight move, especially for less time-sensitive
    cargo that is shipped over 500 miles.
    Intermodal options include trailer on flat car
    (TOFC), container on flat car (COFC), double stack
    service, rail bogeys and dual-mode trailers, and rail
    platforms that can accommodate standard trailers.

Longer Combination Vehicles

A freight truck using longer or multiple trailers can
haul more cargo than a standard combination truck,
potentially saving up to $5,OOO in fuel costs and 34
tons of carbon dioxide on a ton-mile basis annually.

    Common longer combination vehicle (LCV) con-
    figurations include the Rocky Mountain Double,
    Turnpike Double, Triples, and Eight-Axle Twin
    Trailers.
    A motor carrier operating in states that permit
    LCVs can reduce the number of trips required  to
    haul a given amount of freight—saving  time, money,
    and emissions.

Reducing Highway Speed

A line-haul truck with 9O percent highway miles that
reduces its top speed from 7O to 65 miles per hour
could cut its annual fuel bill nearly $1,5OO while elimi-
nating almost TO metric tons of carbon dioxide.

    Reducing highway speed also reduces engine  and
    brake wear, which cuts down the cost and frequen-
    cy of maintenance service, and keeps revenue  earn-
    ing  equipment on the road longer.
    Any truck carrier can adopt a speed management
    policy at little or no cost. The most success-
    ful speed  reduction  policies combine electronic
    engine controls with driver training and incentives.
Weight Reduction

Reducing 3,OOO pounds from a line-haul truck by
using lighter-weight components could save up to 3OO
gallons of fuel annually and eliminate up to three met-
ric tons of carbon dioxide.

    Aluminum alloy wheels, axle hubs, clutch housings,
    and cab frame can trim hundreds of pounds from
    a truck tractor. Downsizing to a smaller engine
    can also provide significant weight savings.
    Thousands of pounds can be reduced from a truck
    trailer using aluminum roof posts, floor joists,
    upright posts, and hubs and wheels.

Hybrid  Powertrain Technology

Hybrid vehicles can provide roughly $2,OOO in fuel
savings and cut carbon dioxide by up to 72 metric tons
per year when used in stop-and-go freight applications
like parcel delivery service.

    Hybrid vehicles have two propulsion power sourc-
    es, making it  possible to capture energy otherwise
    lost during braking and provide boost to the main
    engine which in turn  can run more efficiently.
    Most hybrid vehicles  use an internal combustion
    engine for the main power source with various
    secondary power and energy storage configura-
    tions, including electric and hydraulic systems.

Renewable Fuels

In addition to benefiting the environment and helping
reduce U.S. dependence on foreign oil, using biodiesel
can provide more lubricity which may help  extend a
vehicle's engine life.*  Most diesel engines can run on
biodiesel without needing any special equipment, and
when running on  biodiesel, will have similar horsepow-
er and torque as conventional diesel.

    Biodiesel provides significant reductions in green-
    house gas (GHG) emissions -- BlOO reduces lifecy-
    cle GHG emissions by more than 50 percent, while
    B20 reduces emissions by at least 10 percent.
    Biodiesel also reduces emissions of carbon mon-
    oxide, particulate  matter, sulfates, hydrocarbons
    and air toxics.
    Biodiesel produced from crops grown in the U.S.
    can help America's family farmers while bolstering
    America's energy  security.
*      Always check with your engine manufacturer before
switching to biodiesel, and look for biodiesel that meets applicable
ASTM and BQ9000 requirements.

-------
        EPA Diesel Technology Verification Application
&EPA
United States
Environmental Protectior
Agency
Office of Transportation and Air Quality
            EPA-420-F-12-023
                 May 2012
                EPA Diesel Technology Verification Application

                                   Parti of 2

 This application is the first of two steps to request EPA verification of a diesel engine retrofit or
 vehicle technology.  Once you have completed and submitted this form to EPA
 Tech Center(g),epa.sov  with "Request for Verification" in the subject line, a member of EPA's
 Technology Verification Team will contact and supply you with Part 2 of the application when
 needed. Please withhold all confidential business information (CBI) at this stage of the application.

 1) Technology Type: Please identify your technology type by completing the table below.

(A)
1
2
3
4
(B)
1
2
3
(C)
1
2
3
4
5
6
7
8
9
10
11
12
13
Technology Type
''See Appendix for Technology Definitions
Mark with an "X"
to Identify
Technology
Exhaust After-treatment Device
(Applied to light-, medium-, or heavy-duty diesel engines/equipment)
Diesel Oxidation Catalyst (DOC) or DOC Combination
Diesel Particulate Filter (DPF) or DPF Combination
Selective Catalytic Reduction Catalyst (SCR)
Other Type of After-Treatment Device (Please Specify)




Engine Modification
(Modification to light-, medium-, or heavy-duty diesel engines/equipment)
Engine Overhaul (or upgrade kit)
Engine Conversion to Alternative Fuel or Power System
(includes hybrid engine replacement)
Other Type of Engine Modification (Please Specify)



Vehicle Modification
(Used on class-8, long-haul, sleeper cabs or 53'box, van trailers)
Idle Reduction - Auxiliary Power Units (APUs)
Idle Reduction - Fuel Operated Heaters (FOHs)
Idle Reduction - Battery Air Conditioning Systems (BACs)
Idle Reduction - Thermal Storage Systems
Idle Reduction - Truck Stop Electrification (TSE)
Idle Reduction - Rail Auxiliary Power Units (APUs)
Idle Reduction - Rail Fuel Operated Heaters (FOHs)
Idle Reduction — Rail Shore Connection Systems
Idle Reduction - Marine Shore Connection Systems
Idle Reduction - Other (Please Specify)
Aerodynamics — Trailer Gap Reducer, Trailer Side Skirts, or Trailer End
Fairings
Aerodynamics — Other Type of Trailer Technology (Please Specify)
Aerodynamics — Other Type of Tractor Technology (Please Specify)














-------
EPA Diesel Technology Verification Application (continued)
&EPA
United States
Environmental Protectior
Agency
Office of Transportation and Air Quality
            EPA-420-F-12-023
                 May 2012
14
15
(D)

Tires - Low Rolling Resistance Tires (LRRs) for Tractor or Trailer
Other Type of Vehicle Modification (Please Specify)


Other (Please describe your technology and given that it falls outside of our established verification
categories, additional time will be needed to review and consider your verification request.

    Are you seeking placement on EPA's Emerging Technologies List? (Check one)
    For information about the Emerging Technologies Program, visit:
    http://epa.sov/cleandiesel/verification/emers-process.htm
    Yes
    No
 2) Product description: Please provide the specific name (including product ID numbers and/or
    serial and part numbers, if applicable) of the product, the manufacturer names making the
    components, and a short description of the product for which you are requesting verification.
 3) Contact Information:

Company Name
Contact Person
Telephone (cell)
Telephone (desk)
Email Address
Mailing Address
Manufacturing
Facility Address
Primary Contact







Secondary Contact








-------
EPA  Diesel Technology Verification Application (continued)
&EPA
United States
Environmental Protectior
Agency
Office of Transportation and Air Quality
            EPA-420-F-12-023
                  May 2012
 4) Additional Information: Before submitting the form, please answer the following questions
 by putting an "X" in the respective column.

1
2
3
4
5
6
7
8
9
Does your technology have regulatory requirements that supersede verification?
Is your technology beyond the research and development stage and is currently commercially
available?
If you've answered "Yes" to the above question, does the technology have in-use experience
in the intended market?
Does your technology have any existing durability, emissions, or overall performance data?
Does your technology have any health or safety concerns?
Is this the first time you have submitted this technology for EPA verification?
Are you currently pursuing verification with the California Air Resources Board (CARB) for
this technology?
Does your company offer full warranty over the sale of this product?
Do you accept full responsibility in attesting to the EPA that all submitted information is
correct?
Yes









No









N/A









 Our program is currently NOT considering the following for verification:

           1.  Energy Depleting Hybrid System: At this time, the agency does not have a
              certified protocol for testing hybrid technologies in which the energy storage
              system is charge depleting.

           2.  Hydrogen System: Due to the number of safety concerns regarding hydrogen
              systems, we currently do not verify these systems.

           3.  Fuels and Fuel Additive: All fuels and fuel additives must be EPA registered
              instead of going through the verification process.  Engine additives and lubricants
              are not eligible for verification. See
              http://www.epa.gov/otaq/fuels/registrationfuels/index.htm for more information.

-------
EPA Diesel Technology Verification Application (continued)
              United States                                       Office of Transportation and Air Quality
              Environmental Protection                                           EPA-420-F-12-023
              Agency                                                              May 2012
 Appendix: Technology Definitions

     1.  Exhaust After-treatment Device
        a.  Diesel Oxidation Catalyst (DOC) reduces both particulate matter (PM) and
           hydrocarbons from the exhaust flow. DOCs usually consist of a precious metal coated
           flow-through honeycomb structure contained in stainless steel housing. As hot diesel
           exhaust flows through the honeycomb structure, the precious metal coating causes a
           catalytic reaction that breaks down pollutants into less harmful components. DOCs
           verified by EPA and CARB are typically effective at reducing PM emissions by 20 to
           40 percent, and hydrocarbons by 40 to 70 percent.
        b.  Diesel Particulate Filter (DPF) significantly reduces PM emissions from diesel fueled
           vehicles and equipment. DPFs typically use a porous ceramic, cordierite substrate, or
           metallic filter, to physically trap PM and remove it from the exhaust stream. The
           collected PM is reduced to ash during filter regeneration. EPA and CARB verified
           DPFs generally reduce PM by 85 to 90 percent and hydrocarbons by 70 to 90 percent.
        c.  Selective Catalytic Reduction Catalyst (SCR) reduces NOx emissions from diesel
           exhaust by converting it to N2 and water with the aid of a reducing agent. The
           reducing agent, also called Diesel Exhaust Fluid (DEF), is typically anhydrous
           ammonia, aqueous ammonia, or urea. The DEF is added to a stream of exhaust gas
           and is absorbed onto a catalyst. SCR catalysts are manufactured from various ceramic
           materials such as titanium oxide, zeolites, and various precious metals. Some SCR
           applications incorporate the use of a DPF with forced regeneration.
        d.  Other type of after-treatment device: Any device that is installed after the exhaust
           manifold in an engine configuration.


     2.  Engine Modification
        a.  Engine overhaul (or upgrade kit): a technology kit that allows for the replacement of
           various engine parts, while still retaining parts of the existing engine.
        b.  Engine conversion to alternative fuel or power system (includes hybrid engine
           replacement: technology kit/device that replaces parts of the main engine and/or the
           engine frame or drive train.
        c.  Other type of engine modification: any other engine and/or chassis modification kit or
           technology device


     3.  Vehicle Modification
        a.  Idle Reduction technologies allow engine operators to shut down the main engine and
           refrain from long-duration idling of the main propulsion engine by using an
           alternative technology.
             i.   Auxiliary Power Units supply cooling, heating, and electrical power to Class 8
                 trucks, locomotives and other applications when the vehicle is stationary,
                 allowing the main engine to be shut off.

-------
EPA Diesel Technology Verification Application  (continued)
&EPA
       United States
       Environmental Protectior
       Agency
Office of Transportation and Air Quality
             EPA-420-F-12-023
                   May 2012
            111.
            IV.
         Fuel Operated Heaters (FOHs) combust fuel drawn from the main engine or
         other fuel system to provide cab heating and/or coolant heating.
         Battery Air Conditioning Systems (BACs) use batteries to power an
         independent electric cooling system. Typically, these systems integrate an FOH
         to supply heating.
         Thermal Storage Systems stores energy in cold storage as the truck is driven,
         and then provides air conditioning when the truck is turned off.
     v.   Truck Stop Electrification (TSE) or Electrified Parking Spaces (ESP) systems
         operate independently of the truck engine and allow the truck engine to be
         turned off as the EPS system supplies heating, cooling, and electrical power.
    vi.   Marine and/or Rail Shore Connection systems allow marine vessels or
         locomotives to "plug into" an electrical power source instead of using its diesel
         auxiliary engines while at the port or railyard. This system may also include
         cables, cable management systems, shore power coupler systems, distribution
         control systems, and power distribution.
    vii.   Other Idle Reduction device: any other device that provides an alternative
         source of power, thus allowing the main diesel engine to be shut off.
b.  Aerodynamic Technologies can minimize aerodynamic drag and maintain smoother
   air flow over a tractor-trailer vehicle.  This technology can decrease fuel consumption
   as well as NOx and CO2 emissions.
      i.   Trailer gap reducer, trailer side  skirts, or trailer end fairings
     ii.   Other type of trailer technology, any other technology that reduces  drag on the
         trailer
    iii.   Other type of tractor technology, any other technology that reduces drag on the
         trailer
c.  Low Rolling Resistance Tires (LRRs) for tractor or  trailer: any tire technology that
   reduce resistance and provides a fuel or emissions benefit for the engine.

-------
                               Co-Branded  Letter
  in PTC
  National Private Truck Council
                                                       Transport Partnership
Dear NPTC Member,

In February 2004, the Environmental Protection Agency (EPA) Administrator Michael Leavitt and
American Trucking Associations (ATA) President Bill Graves launched a new and innovative voluntary
effort called the Smart Way Transport Partnership. This Partnership between EPA and the freight industry
is designed to help trucking companies reduce fuel consumption, thereby saving money while also
benefiting the environment. You may have heard about the Partnership, or visited the Partnership's
exhibit booth, at the NPTC Annual Management Conference and Exhibition in Atlanta.

NPTC recognizes the value of the Smart Way Transport Partnership both to NPTC members and to the
trucking industry as a whole, and has been supportive of EPA's efforts to publicize the Partnership and to
recruit new Partners.  Through this letter, we hope to make you aware of the benefits the Partnership can
bring to your company, and to encourage you to consider becoming a Smart Way Transport Partner.

The SmartWay Transport Partnership is open to all sizes and types of fleets, and Partners are recognized
as industry leaders. Truck fleets participate by agreeing to evaluate and improve fuel economy, thereby
reducing operating costs and emissions, through a variety of strategies they implement voluntarily.
Partners are provided with technical  assistance and public recognition for their efforts.  To date, over 80
companies have become SmartWay Transport Partners, including the following NPTC members: ADM
Trucking, Inc.; Bridgestone/Firestone North American Tire LLC; Cardinal Logistics Management; Frito-
Lay, Inc.; JK Trucking; Michelin Distribution Services, Inc.; Smithfield Packing Transportation Co., Inc.
and Gwaltney Transportation Co., Inc.; Volvo, and Schneider National, Inc.  Other Partners include some
of the biggest names in trucking, such as FedEx, UPS, and Yellow Roadway.

We hope that you will take the time to learn more about how your company can benefit from becoming a
SmartWay Transport Partner, and we hope that you will join NPTC in supporting this innovative effort
that will ultimately benefit  all of us.  If you have any questions, or would like additional information,
please contact Bob Inderbitzen,  NPTC Director of Safety and Compliance, at (203) 994-4094 or
safetybitz@aol.com, or the SmartWay Transport Partnership at (734) 214-4767 or
smartway transport(g)epa.gov.  You may also  obtain information by visiting the SmartWay Transport
Partnership website at www.epa.gov/smartway.

Thank you for your interest.

Gary Petty
President & CEO
National Private Truck Council
Mitchell Greenberg
Program Manager
U.S. EPA SmartWay Transport Partnership

-------
                        SmartWay Marketing Statement
                                       SmartWay
                                       MENTAL PROTECTION AGENCY^
U.S. ENVIRONMENTAL PROTECTION AGENCY
      There  are  many  ways to ship  goods,
                  This  is  the  smartest  way.
1. What is SmartWay?

SmartWay is an innovative, voluntary, public-private, market-
driven partnership. SmartWay helps companies improve their
transportation supply chains - to move more ton-miles of
freight with lower emissions and less energy, and at a lower
cost. It helps companies gain a competitive edge and enhance
their corporate image.
2. Who can join SmartWay?

Since 2004,3,000 of the nation's shippers, logistics companies,
truck, rail, barge and multimodal carriers (including many
Fortune 500 companies) have registered with SmartWay.
SmartWay carriers now account for 22% of all trucking miles.
SmartWay is actively working to expand to all freight modes.
3. How does SmartWay work?

SmartWay gives its partners a consistent set of EPA-tested tools
to make informed transportation choices - to help them
                       measure,  benchmarkand
                       report carbon emissions,
                       and improve supply-chain
                       efficiency  and environmental
                       performance. SmartWay helps
                       its partners exchange reliable
                       and credible performance data
                       and accelerate adoption of
                       advanced  technologies and
                       operational practices.
4. What results have SmartWay partners achieved?

Since 2004, SmartWay partners have eliminated 51.6 million
metric tons of C02,738,000 tons of nitrogen oxides and
37,000 tons of paniculate matter. They've saved 120.7 million
barrels of oil and $16.8 billion in fuel costs. This equals taking
more than 10 million cars off the road for an entire year.
                     5. How do SmartWay partners meet
                     customer and stakeholder needs?

                     In a rapidly changing business landscape,
                     SmartWay partners demonstrate to
                     customers, clients and investors that they
                     are taking responsibility for the emissions
                     associated with moving goods. SmartWay
                     partners are committed to corporate       *
                     social responsibility and sustainable
                     businesses practices, and are reducing their carbon footprint.
REDUCE IHB.
                     6. How do SmartWay partners benefit
                     North America?
                                    By moving goods in the cleanest, most
                                    efficient way possible in the U.S. and
                                    Canada, SmartWay partners protect the
                                    environment, enhance North America's
                                    energy security and foster
                                    economic vitality.
                     7. What additional benefits are there
                     for SmartWay partners?

                     SmartWay partners are part of an alliance
                     that includes Canada and a global network of
                     Green Freight programs. SmartWay partners can
                     network with their peers and share success
                     stories. They gain access to public events and
                     forums in which partners showcase their
                     achievements. And SmartWay has market
                     incentives, and recognition for top performers.
                     8. How can my company join SmartWay?

                     It's easy. Simply enter your freight activity data in a free,
                     downloadable tracking and assessment tool, and submit it to EPA.

                     Visit epa.gov/smartwayto learn more.

-------
             SmartWay Marketing Statement (continued)
              When  you  join  SmartWay,
               you're  in  good  company.
                          Some of SmartWay's shipper partners.
                           Kimberly-Clark
                            yson
                                      • ^"V ^^%     Ewy D«y M*tt*re>
                                    JCPenney       \kraftfoods
                                              LOWE'S

                                             (^Johnson
                                         A FAMILY COMPANY
                     What some shipper partners say about SmartWay.
"At Kimberly-Clark, we see SmartWay as both good environmental
 policy and good business. The transportation strategies that
 SmartWay recommends are saving us fuel, lessening our carbon
 footprint, and making a big difference in bringing us closer to our
 sustainability goals."
                       £5 Kimberly-Clark
 SteliosChrysandreas
 Transportation Manager, Kimberly-Clark
"We encourage shippers, carriers, and logistics providers to get
 involved in SmartWay and use it to the maximum because
 participation will make your operation both more environmentally
 efficient and more economically effective."   §4
                           Ikraft foods
  .   .                         ^MtotaHtMdtKJ.
 Mike Cole
 Senior Director, North America Transportation, Kraft Foods
                  "We're serious about our responsibility to the environment, which is
                   why we joined the SmartWay Transport Partnership. The framework
                   it provides has enabled us to evaluate, measure and reduce the
                   environmental impact of our transportation operations in a more
                   comprehensive and strategic way. Specifically, SmartWay has
                   helped us reduce fuel usage and greenhouse gas emissions, and
                   improve our operational efficiency."
                                           Kevin J. Igli
                                           SVP and Chief EHS Officer, Tyson Foods
                  "SmartWay has been a great partner in helping us implement best
                   practices in our environmentally focused fleet management."
                   Jesus Garciarivas
                   American Logistics, Hewlett Packard
                                 SmartWay
                                 MENTAL PROTECTION AGENCY^
U.S. ENVIRONMENTAL PROTECTION AGENCY
                     Any way you ship it, move it the SmartWay.
                                                EPA-420-F-14-034

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                                                                                                 II
United States
Environmental Protection Agency
Office of Transportation and Air Quality
1200 Pennsylvania Ave., NW
Washington, DC 20460
EPA-420-B-14-054
November 2014
www.epa.gov

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