UNITED STATES ENVIRONMENTAL PROTECTION AGENCY
                                                                             WSG62
                                                           Date Signed: August 23, 1990
MEMORANDUM
SUBJECT:
FROM:
TO:
Tracking Compliance with Administrative Orders in the
PWSS and UIC Programs

Michael B. Cook, Director (signed by A. Kuzmack, Acting)
Office of Drinking Water
Office of Water

Frederick F. Stiehl (signed by Frederick F. Stiehl)
Associate Enforcement Counsel
       for Water
Office of Enforcement

Water Management Division Directors
Regions I - X

Regional Counsels
Regions I-X
       Attached for your use is the final "Guidance on Administrative Order Tracking and
Follow-up for the PWSS and UIC Programs."

       The draft guidance was sent to your staff for review in April. A summary of the Regional
comments and HQ responses is attached. If you have any questions, please direct them to Valerie
Wilson (FTS 238-2303) or Betsy Devlin ((202) 564-2245) for the PWSS program and Peter
Bahor ((202) 564-7029) for the UIC program. Thank you for your cooperation in this effort.

Attachment

cc:     Drinking Water/Groundwater Protection Branch Chiefs
       PWSS and UIC Section Chiefs
       ORC Water Branch Chiefs

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                                                                                 WSG62
      GUIDANCE ON ADMINISTRATIVE ORDER TRACKING AND FOLLOW-UP
                        FOR THE PWSS AND UIC PROGRAMS
INTRODUCTION

       This guidance is designed to supplement existing PWSS and UIC guidance on
administrative order tracking and follow up activities.  The guidance is divided into three sections.
The first deals with tracking compliance and with active administrative orders; the second
concerns Regional responses to violations of administrative orders; and the third deals with
closing out administrative orders once all the requirements have been satisfied.
POLICY STATEMENT

       It is the Agency's policy that compliance with the terms of administrative orders, including
collection of assessed penalties, be monitored and that appropriate administrative or judicial
action be taken for noncompliance.  EPA Regions are responsible for tracking compliance with all
Federal administrative orders. As part of their oversight of State enforcement programs, the
Regions should confirm that States are monitoring compliance with the terms of any State-issued
administrative orders and are following up on any violations. Note: The principles in this
guidance could be used by the Regions as a model for State tracking systems.

The Regional Drinking Water/Groundwater Protection Branches in the PWSS and UIC programs
are responsible for tracking compliance with all Federal administrative orders. This may be
accomplished through the receipt of reports and other deliverables from the order respondents,
through the use of inspections, or other means available to the Region.  In order to determine
whether a party is in compliance with the terms of an administrative order, the staff must compare
the requirements of the order with the information gathered through the deliverables, inspections,
or other means.  The staff must also determine if the deliverables submitted adequately document
compliance and meet the requirements of the order. If through its tracking and evaluation of the
deliverables, the staff determines there is a violation of the order, the Region must then determine
the appropriate response and document that decision. Once the respondent has met the
requirements of the administrative order, the order must be closed out.

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                                                                                  WSG62

TRACKING COMPLIANCE WITH ADMINISTRATIVE ORDERS

       Each Drinking Water/Groundwater Protection Branch must maintain a record of all
administrative orders.  The records must include at least the following information for each
administrative order:  name of respondent, docket number, section of the SDWA under which the
order was issued (i.e,  1414, 1423, or 1431), violation(s) for which the order was issued,  all
required milestones and due dates (including penalty payments and due dates for UIC penalty
orders), an indication of the date each milestone was completed, and the date the order was closed
out or terminated. For UIC penally orders, the information must also include the penalty originally
sought and the penalty finally assessed.  The case file must contain the rationale for differences in
the penalty sought versus the amount finally assessed.

       These records may be maintained in the form that best suits the Branch's needs (and any
requirements of Regional management); that is, in a manual log, on a personal computer, as part of
a Regional data base, or tied in with other reporting requirements.  Moreover, the Region need not
use the same system for both PWSS and UIC orders.  Nevertheless, to ensure the availability of
oversight, the case file should include where this file is maintained. (Note:  The Regional UIC
programs currently report information on administrative orders to Headquarters according to HQ
guidance. This guidance is not meant to alter those reporting requirements.  The Regions should
continue to report that information and can use the "Comment" fields in that system to track
compliance schedules, deliverables,  due dates, etc.)

       In order to effectively monitor compliance with the terms of administrative orders:

       (1)    Milestones/deliverables  (and any revisions) must be entered for all orders. This
              includes penalty payment(s) and due date(s) for UIC penalty orders.

       (2)    On a regular schedule, but not less than quarterly, all currently due (and any
              overdue) milestones must be listed and made available to staff. This use as a tickler
              system will allow for effective follow-up.

       (3)    Completion dates for milestones/deliverables must be entered into the record.

       The establishment of such a tracking system for PWSS and UIC orders will greatly assist
the Regions in determining compliance with the terms of already issued orders, in overseeing
progress of systems towards ultimate compliance with the SDWA, and in providing documentation
of case histories for audits or for additional enforcement activities.

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                                                                                  WSG62

RESPONSES TO VIOLATIONS OF ADMINISTRATIVE ORDERS

       The Drinking Water/Groundwater Protection Branch staff are responsible for determining
if a violation of an administrative order has occurred and of recording that violation in the official
case file. A violation occurs when any milestone is missed.

Once a violation has occurred and has been documented, the Regional program staff under the
supervision of management and in consultation with Office of Regional Counsel (as necessary)
must determine the appropriate response. The responses may vary depending on the facts of the
situation. In some cases, the violation does not constitute a threat to public health nor jeopardize
the respondent's ability to meet subsequent milestones or the final compliance date.  In such
instances, the Region may decide that no follow-up action is required or that an informal response
may be appropriate. Other violations may be more serious;  in those cases the Region may decide
that a complaint for an administrative penalty or a civil judicial action may be the appropriate
course of action. Whatever the decision, it is critical that the decision and the Region's rationale
be documented in the official case file.

       In selecting the appropriate response to the violation of the order, the following factors or
criteria should be considered:

       !      Environmental Harm Caused by the Violation — What is the risk to human health
              and the environment due to the continuing violation?

       !      Duration of the Violation — How long has the violation continued? Has it been
              corrected?

       !      Good Faith/Bad Faith — Was the violation deliberate? Was the party notified that
              it was in violation and then did it continue to violate? Has the party demonstrated
              good faith or bad faith in its past efforts to comply? Has the party re-established
              meaningful dialogue with a State agency? Is the party receiving technical
              assistance from  a State agency?

       !      Deterrence value — Will an action deter future violations either by this party or by
              respondents  of other orders?

       !      Ability to Respond — Can the party respond positively and come into compliance?
              Is the party taking steps to apply for financial assistance from State agencies?  Is the
              party undergoing reorganization or change of ownership?

       !      Economic Gain — Has the party gained an economic advantage over its competitors
              as a result of the violation?

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                                                                                 WSG62

       There may be cases where the Region may decide not to respond formally to the violation
of the order. Two examples of situations where a formal response may not be needed are:

       !      The submission of a late report, where there has not been a past pattern of delay or
              late milestones.

       !      A missed milestone, where the milestone is not critical to reaching full compliance
              within the time specified in the order, and where the Region expects the party to be
              in compliance with the next milestone.

       The Region must document its decision and rationale in the official case file.
CLOSING OUT ADMINISTRATIVE ORDERS

       Once all the requirements of the administrative order have been satisfied, the
administrative order should be closed out. The Branch staff must record the fact that all
requirements were met in the case file and delete the order from the list of active administrative
orders.

       Additionally, in any case where an order has been proposed and then not issued in final,
the Region must document in the case file the reason for not pursuing the order. For example, the
party returned to compliance or the State took over the action.

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