Page 1 of 4
                      United States
                      Environmental Protection
                      Agency
Office of
Solid Waste and
Emergency Response
OSWER 9360.4-22FS
EPA 540-F-05-006
July 2006
  &EPA         Systematic  Planning  Processes
                      for  the  Removal  Program
Office of Emergency Management
Office of Superfund Remediation and Technology Innovation
            Quality Assurance Technical Information Bulletin
            No. 3 of 3
   The Office of Solid Waste and Emergency Response (OSWER) is revising its 1990 QualityAssurance/Quality Control
   Guidance for Removal Activities to address changes in Agency-wide quality assurance policies and guidance documents.
   Environmental data collection operations should be designed using a systematic planning process that is based on the
   scientific method. The planning process should be based on a common sense, graded approach to ensure that the level
   of detail in planning is commensurate with the importance and intended use of the results and the available resources.
   EPA has developed a systematic planning process called the Data Quality Objectives (DQO) Process.   While not
   mandatory, this process is the recommended planning approach for many EPA data collection activities, such as when
   environmental data are used to select between two opposing conditions. Other Federal agencies have tailored the DQO
   process or have developed their own systematic planning and decision support processes.  Many of them are directly
   related to environmental operations, and may be useful to EPA decision makers (e.g. On-Scene Coordinators) when planning
   and implementing removal operations.
   INTRODUCTION
   In April 1990, the Office of Emergency and Remedial
   Response (OERR) prepared the Office of Solid Waste
   and Emergency Response (OSWER) Directive 9360.4-
   01, Quality Assurance/Quality Control Guidance for
   Removal Activities (the Removal Guidance), which was
   based on then-current Agency-wide quality assurance
   (QA) policies.
   Since  then,   the  following  Agency-wide  quality
   documents were issued in May 2000:
       EPA Order  5360.1 A2,  Policy and Program
       Requirements for the  Mandatory Agency-Wide
       Quality System (the revised Quality Order); and
   •   EPA 5360 Al,  the EPA  Quality Manual for
       Environmental Programs (the Quality Manual).
   In addition, beginning in 1997, OSWER spearheaded
   an  Intergovernmental  Data  Quality  Task  Force
   (IDQTF) to address issues  related to the management
   of environmental data quality at Federal facilities. The
   IDQTF has produced the Uniform Federal Policy for
      Implementing Environmental Quality Systems and the
      multi-part  Uniform  Federal  Policy for  Quality
      Assurance Project Plans (UFP-QAPP). OSWER has
      adopted the UFP-QAPP for federal facility hazardous
      waste activities and  highly recommends that it be
      considered more broadly for data collection projects
      conducted under  Superfund.  Regions are  strongly
      encouraged to  consider the use of the UFP-QAPP for
      other purposes. (See OSWER 9272.0-17.)
      OSWER has  recognized the  need  to  update  the
      Removal Guidance in light of these Agency-wide and
      OSWER-specific  policy   changes   as   well   as
      organizational changes within OSWER through 2004. *
      As part of the process  of revising  the  Removal
      Guidance,  the  Office of Emergency Management
      (OEM) and the Office of Superfund Remediation and
      Technology Innovation (OSRTI) are issuing three QA
      Technical Information Bulletins focusing on some of
      the more significant QA changes now impacting the
      Removal Program, f
   * In January 2003, the Assistant Administrator of OSWER proposed an organizational structure to better meet new responsibilities related to
   homeland security.  The organizational change included moving the emergency response (including emergency and time-critical removals) and oil
   spill programs, then in OERR, into the Chemical Emergency Preparedness and Prevention Office (CEPPO), and the Technology Innovation
   Office (TIO) into OERR. The final phases of the reorganization were completed by January 2004 for the former OERR, now renamed the Office
   of Superfund Remediation and Technology Innovation (OSRTI), and by September 2004 for the former CEPPO, now renamed the Office of
   Emergency Management (OEM).

   | The discussion in this document is intended solely as guidance. This document is not a regulation. It does not impose binding legal
   requirements. EPA retains the right to adopt approaches on a case-by-case basis that differ from those described in this guidance, where
   appropriate. This guidance document interprets Agency policies on QA. This guidance document may be revised without notice.

-------
                                                                                               Page 2 of 4
SYSTEMATIC PROJECT PLANNING
Environmental  data  operations should be  designed
using a systematic planning process that is based on the
scientific method. The concept of the scientific method
is to make an observation, create a hypothesis based on
what was observed, use the hypothesis to make a
prediction, and test the  hypothesis.   One should
continue to test until there are no discrepancies between
the hypothesis and the results.
One example of the scientific method being used in an
environmental  data  collection  operation is  the
following. An On-Scene Coordinator (OSC) observes
there has been a fire at a warehouse, firefighters have
responded, and water run-off from the warehouse has
flowed into a storm drain. The OSC hypothesizes there
has been a release of hazardous chemicals  from the
warehouse wApredicts that the release has entered into
the storm drain extending 100 feet from the point of
entry. The OSC tests this hypothesis by sampling the
storm sewer at points both less than and greater than
100 feet through the sewer line. Based on the results of
these tests, the  OSC obtains a definitive answer (the
presence and extent of contamination) or refines the
hypothesis and tests again.
Practical Considerations in Systematic Planning
The planning process should be based on a common
sense, graded approach to ensure that the level of detail
in planning is aligned with the importance and intended
use of the results and the available resources.  The EPA
Quality Manual,  amended  May  2000,  identifies
elements of a systematic planning approach, consisting
of the following:
    Identification and  involvement of  the project
    manager, sponsoring organization and responsible
    official, project personnel, stakeholders,  scientific
    experts, etc. (i.e., all customers and suppliers);
    Description of the project goal, objectives,  and
    questions and issues to be addressed;
    Identification  of  project  schedule, resources
    (including budget), milestones, and any applicable
    requirements  (e.g.,  regulatory  requirements,
    contractual requirements);
    Identification of the type of data needed and how
    the data will be used  to support the  project's
    objectives;
    Determination of the quantity of data needed and
    specification of performance criteria for measuring
    quality;
    Description of how,  when, and where the data will
    be  obtained  (including existing   data)   and
    identification of any constraints on data collection;
    Specification of needed QA/QC activities to assess
    the quality performance criteria (e.g., QC samples
    for both the field and laboratory, audits,  technical
    assessments, performance evaluations, etc.); and
    Description of how the acquired data will  be
    analyzed (either in the  field or the laboratory),
    evaluated   (i.e.,   QA  review,  validation,
    verification), and assessed against its intended use
    and the quality performance criteria.
A  systematic  planning process  ensures  that  all
organizations and/or parties who  contribute to the
quality of the environmental program or use the results
are identified and that they participate in this process.
The planning  process  also  provides  for  direct
communication between the customer and the supplier
to ensure that there  is a clear understanding by  all
participants of the needs  and expectations  of the
customer and the product or results to be provided by
the supplier.
OPTIONAL PROCESSES
Although there should  be a  systematic  planning
process, no single process is required or is best in all
cases.   There  are several  processes  that a project
manager can  choose  from.   Some  of these are
summarized below.
EPA 'sData Quality Objectives (DQO) Process - EPA
has developed a systematic planning process called the
DQO Process.  While not mandatory, this seven-step
process is  the  recommended planning approach for
many EPA data collection activities,  such as when
environmental data are used to  select between two
opposing conditions.  The steps are as follows:
    Step 1. State the problem;
    Step 2. Identify the goals of the study;
    Step 3. Identify information inputs;
    Step 4. Define the boundaries of the study;
    Step 5. Develop the analytic approach;
    Step 6. Specify performance or acceptance
    criteria; and
    Step 7. Develop the plan for obtaining data.

The DQO  Process is described  in several  guidance
documents:
    EPA QA/G-4,  Guidance for  the Data Quality
    Objectives Process, EPA/240/B-06/001, February
    2006;
    EPA QA/CS-1, Systematic Planning: A Case Study
    for  Hazardous   Waste  Site  Investigations,
    EPA/240/B-06/004, February 2006; and
•   OSWER  Directive  9355.9-01,  Data  Quality
    Objectives  Process for Superfund,  EPA/540/R-
    93/071, September 1993.
As stated above, the  DQO Process is not mandatory.
However,  it  is the  only  Agency-wide systematic

-------
                                                                                               Page 3 of 4
planning process described to date.}  Other Federal
agencies have  tailored the DQO process or have
developed their own systematic planning and decision
support processes. Many of them are directly related to
environmental operations, and may be useful to EPA
decision makers (e.g.,  OSCs)  when planning  and
implementing removal operations.
Some example processes include the following:
UFP-QAPP Systematic  Planning Process -  This
process was designed to ensure conformance to the
American National Standard adopted by EPA through
its Quality Order.  (The standard is ANSI/ASQC E4-
1994,  Specifications  and  Guidelines for Quality
Systems  for  Environmental  Data Collection  and
Environmental Technology Programs.) Part 1 of the
UFP-QAPP  document  series   describes  planning
elements that are similar to the DQO process. These
elements include the following:
    Establishment of  a  team-based  approach to
    planning;
    Description of the project  goal,  objectives,  and
    questions and issues to be addressed;
    Identification  of  project  schedule,   resources
    (including budget)  milestones, and any applicable
    requirements;
    Matching  of the  data collection and analysis
    process to project objectives;
    Identification   of   collection   and  analysis
    requirements; and
    Description of the generation, evaluation,  and
    assessment of collected data.
Each element has at least one specific planning  step
associated with it.  For  more information,  see Table 1
and companion text in IDQTF's  Uniform Federal
Policy for Quality Assurance Project  Plans, Part 1:
UFP-QAPP Manual, EPA-505-B-04-900A, Version 1,
March 2005 [Contact: Mike Carter, (703) 603-0046].
U.S. Army Corps of Engineers' Technical Project
Planning (TPP) Process - The US ACE's TPP process
was   also  designed   to  ensure  conformance  to
ANSI/ASQC E4-1994  and simplify EPA's planning
requirements. The TPP process consolidates the DQO
Process into the following four phases:
    Phase I: Identify Current Project;
    Phase II: Determine Data Needs;
    Phase III:  Develop Data Collection Options;  and
•   Phase IV:  Finalize Data Collection Program.

Compared to  the  DQO  Process,  the TPP process
activities, guidance, and tools provide more explicit
guidance in designing a data collection program for a
site. TPP can be used when planning any activities at
a site  (i.e., site investigation;  design; construction,
operation and maintenance; or long-term monitoring).
This process is described in Technical Project Planning
(TPP)  Process, EM 200-1-2, U.S. Army Corps of
Engineers, August 31, 1998 [Contact: Larry Becker,
(202)761-8882].
U.S. Department of Energy  (DOE)  Streamlined
Approach for Environmental Restoration (SAFER) -
DOE developed SAFER as a methodology tailored to
the challenges of conducting environmental restoration
efforts under conditions of  significant uncertainty.
SAFER was developed primarily by integrating the
DQO Process with the Observational Approach (OA),
or "learn-as-you-go."  SAFER does not use the "seven
step" format explicitly, but implicitly incorporates the
process  in  describing   the   steps  in  Remedial
Investigation/Feasibility  Study  (RI/FS)  planning
through  to  the  Remedial  Design/Remedial  Action
(RD/RA) phase of environmental restoration.  SAFER
was developed for use in  streamlining the iterative
process between determining the type and extent of
contamination at a site and identifying and evaluating
cleanup  alternatives.   It is  a  corollary to  EPA's
Superfund Accelerated Cleanup Model (SACM). This
process is described  in  "Streamlined Approach for
Environmental  Restoration (SAFER)" in Remedial
Investigation/Feasibility   Study  (RI/FS)  Process,
Elements and Technical Guidance (EH  94007658),
Environmental Management, December 1993 [Contact:
Analytical Services Division, (301) 427-1677].
Bureau of Reclamation's Decision Process - The U.S.
Bureau of Reclamation's DecisionProcess is broader in
scope  and designed  to  be used for  a variety  of
operations, environmental or otherwise.  It integrates
the spirit of the DQO Process (using eight steps for
planning)  and   continues  the  process   through
implementation and follow-up. Case studies available
include  a   National  Environmental   Policy   Act
compliance  study and a  study on  environmental
indicators, demonstrating its flexibility. This process is
described in Decision Process Guidebook (How to Get
Things Done in Government), Bureau of Reclamation
[Contact: Thayne Coulter, (303) 445-2706].
The Triad Approach/Framework -  Like the U.S.
Bureau  of  Reclamation's  Decision  Process,  the
systematic planning performed  for Triad projects is
broader in scope than data collection, and is heavily
focused on site remedial or closeout decision-making.
Triad  encourages  the  use   of conceptual   site
models(CSMs)  to aid understanding of contaminated
sites.§    Information  on Triad's systematic  project
J EPA Quality Staff had made available for peer review a draft guidance document describing the "Performance and Acceptance Criteria (PAC)
Process" in Guidance on Systematic Planning for Environmental Data Collection Using Performance and Acceptance Criteria (EPA QA/G-4A),
Peer Review Draft, October 2002.  By April 2003, however, this peer review draft was removed from Quality Staffs public Web site due to
extensive revisions needed. By March 2004, EPA Quality Staff had decided not to revise and reissue EPA QA/G-4A as a separate document but
to incorporate its information into the next revision of EPA QA/G-4, which was issued in February 2006.

§ CSM is a depiction of the contaminated site of interest and addresses contaminant release, migration, and potential exposure receptors.

-------
                                                                                           Page 4 of 4
planning and Triad case studies are available through
the  Triad  Resource  Center   Web  site  at
www.triadcentral.org [Contact:  Deana  Crumbling,
(703)603-0643].
Each of these five processes meets the eight elements of
systematic planning described in the Quality Manual
and included  above.  This is not intended to be an
exhaustive list. Other processes may be more suitable
to Removal Program staff in the Regions.
IDENTIFICATION OF  SUPERFUND   DATA
CATEGORIES
Regardless of the process selected, completion of one
of the planning process elements should include the
identification  of  the Superfund  data  category  or
categories applicable to data to be generated during the
removal event and the  subsequent decisions.  (That
element is "identification of the type of data needed and
how the data will be used  to support  the project's
objectives.")  A separate QA Technical Information
Bulletin, Applicability of Superfund Data Categories to
the Removal Program, discusses these Superfund data
categories more thoroughly.
REGIONAL  POLICIES  ON  SYSTEMATIC
PLANNING
It is important that the Regional Quality Management
Plan describe the process for project planning in the
Removal Program. This should include identification
of who is responsible and how project planning will be
documented.
The  results of systematic  planning are typically
documented in a QA Project Plan.  A  separate QA
Technical Information Bulletin, Changes in Quality
Assurance Policies for the Removal Program, describes
the contents and QA Project Plan documentation for
removals in more detail.
REFERENCES
1.  Intergovernmental  Data Quality  Task  Force,
    Uniform  Federal  Policy  for  Implementing
    Environmental Quality Systems, EPA-505-F-03-
    001, Version 2, March 2005.

2.  Intergovernmental  Data Quality  Task  Force,
    Uniform Federal Policy for Quality Assurance
    Project Plans, Part  1: UFP-QAPP Manual, EPA-
    505-B-04-900A, Version 1, March 2005.
3.  U.S. Department of Army,  Technical Project
    Planning (TPP) Process, EM 200-1-2, U.S. Army
    Corps of Engineers, August 31, 1998.

4.  U.S.  Department  of  Energy,   "Streamlined
    Approach  for  Environmental  Restoration
    (SAFER)" in Remedial Investigation/Feasibility
    Study (RI/FS) Process, Elements and Technical
    Guidance  (EH   94007658),  Environmental
    Management, December 1993.
5.   U.S.  Department of Interior, Decision  Process
    Guidebook   (How  to  Get  Things  Done  in
    Government),   Bureau  of  Reclamation,
    http://www.usbr.gov/pmts/guide/.
6.   U.S.  Environmental Protection Agency, Data
    Quality Objectives Process for Superfund (Interim
    Final Guidance), (EPA 540/R-93-071), Office of
    Emergency  and Remedial Response, September
    1993.

7.   U.S.  Environmental Protection  Agency,  EPA
    Quality Manual For Environmental Programs,
    EPA Manual 5360 Al, Office of Environmental
    Information, May 2000.

8.   U.S. Environmental Protection Agency, Policy And
    Program  Requirements  For  The  Mandatory
    Agency-wide Quality System, EPA Order 5360.1
    A2, May 5, 2000.

9.   U.S.    Environmental   Protection   Agency,
    Implementation of the Uniform Federal Policy for
    Quality Assurance Project Plans (UFP-QAPP) at
    Federal  Facility  Hazardous  Waste  Sites,
    Memorandum from Thomas P. Dunne, Deputy
    Assistant Administrator, Office of Solid Waste and
    Emergency Response, to Regional Administrators,
    Regions  I-X,  OSWER   Directive  9272.0-17,
    June  7, 2005.

10.  U.S. Environmental Protection Agency, Guidance
    For The Data Quality  Objectives Process, EPA
    QA/G-4   (EPA/240/B-06/001).  Office   of
    Environmental Information, February 2006.

11.  U.S. Environmental Protection Agency, Systematic
    Planning: A Case Study for Hazardous Waste Site
    Investigations,  EPA   QA/CS-1  (EPA/240/B-
    06/004),  Office  of Environmental Information,
    February 2006.

12.  U.S.  Environmental Protection Agency,  Triad
    Resource  Center,  http://www.triadcentral.org/

13.  U.S.    Environmental   Protection   Agency,
    Applicability of Superfund Data Categories to the
    Removal Program, Quality Assurance Technical
    Information Bulletin, July 2006.

14.  U.S. Environmental Protection Agency, Changes
    in  Quality Assurance Policies for the Removal
    Program,   Quality   Assurance  Technical
    Information Bulletin, July 2006.

-------