oEPA
United States
Environmental Protection
Agency
Guidance for Building Field Capabilities to
Respond to Drinking Water Contamination
Office of Water (AWBERC, MC-140)
EPA 817-R-16-001
January 2017

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Disclaimer
The Water Security Division of the Office of Ground Water and Drinking Water has reviewed and
approved this document for publication. This document does not impose legally binding requirements on
any party. The information in this document isintended solely to recommend or suggest and does not
imply any requirements. Neither the U.S. Government nor any of its employees, contractors or their
employees make any warranty, expressed or implied, or assume any legal liability or responsibility for
any third party's use of any information, product or process discussed in this document, or represent that
its use by such party would not infringe on privately owned rights. Mention of trade names or commercial
products does not constitute endorsement or recommendation for use.
Questions concerning this document should be addressed to WQ SRS@epa.gov or the following contact:
Elizabeth Hedrick
U.S. EPA Water Security Division
26 West Martin Luther King Drive
Mail Code 140
Cincinnati, OH 45268
(513) 569-7296
Hedrick.Elizabeth@epa.gov

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Acknowledgements
EPA's Water Security Division developed this document with additional support provided under EPA
contract EP-C-15-012.
•	Jeremy Bishop, CH2M
•	Elizabeth Hedrick, EPA, Water Security Division
•	Darcy Shala, CSRA
•	Kimberly Stokes, CH2M
Additional input was provided by:
•	Steve Allgeier, EPA, Water Security Division
The following individuals provided peer-review of this document:
•	Gary Burlingame, Philadelphia Water Department
•	Alison Dugan, EPA, Technical Support Center
•	Jeff Fencil, EPA, Water Security Division
•	George Gardenier, EPA, Water Security Division
•	Matthew Magnuson, EPA, National Homeland Security Research Center
•	Rod Miller, San Francisco Public Utilities Commission
•	William Platten, EPA, Water Security Division
•	David Travers, EPA, Water Security Division

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Table of Contents
List of Figures	iv
List of Tables	v
Abbreviations	vi
Section 1: Introduction	1
Section 2: Basic Field Response Activities	3
2.1	Visual Site Hazard Assessment	3
2.2	Sample Collection	3
2.2.1	Sample Bottles	4
2.2.2	General Supplies	5
2.2.3	Site-Specific Sampling and Supplies	6
2.3	Water Quality Parameter Testing	10
2.4	Sample Packaging and Shipping	11
2.4.1 Chain of Custody	12
Section 3: Advanced Field Response Activities	13
3.1	Emergency Response Partner Planning	13
3.2	Site Safety Screening	14
3.3	Rapid Field Testing	15
3.4	Hazardous Materials Packaging and Shipping	16
Section 4: Staffing	17
Section 5: Health and Safety	19
Section 6: Quality Assurance	21
Section 7: Procedures	22
Section 8: Emergency Response Sampling and Analysis Kits	24
Section 9: Resources	25
Section 10: References	32
Glossary	33
Appendix A: Forms and Templates for Basic Field Response Activities	36
Appendix A-l: Visual Site Hazard Assessment Form	37
Appendix A-2: Example Laboratory Capabilities	40
Appendix A-3: Example Sample Bottle Supply List	41
Appendix A-4: Water Quality Parameter Report Form	43
Appendix A-5: Emergency Response Chain of Custody Form	45
Appendix B: Forms and Templates for Advanced Field Response Activities	47
Appendix B-l: HazMat Interview Form	48
Appendix B-2: Site Safety Screening Report Form	50
Appendix B-3: Rapid Field Testing Report Form	52
Appendix C: Staffing Plan Template	54
Appendix D: Site Characterization and Sampling Plan	55
Appendix E: Emergency Response Sampling and Analysis Kit Inventory Sheet Templates	57

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List of Figures
Figure 1-1. Basic and Advanced Field Response Activities	1
Figure 2-1. Sub-sampling from aLarge Volume Container	5
Figure 2-2. Hydrant Sampler	8
Figure 2-3. OWQM Station with Sample Collection Containers	9
Figure 3-1. HazMat Responders During a Water Utility Drill	13
Figure 3-2. Rapid Field Testing	15
Figure 5-1. Site Safety Screening Using the Buddy System	19
Figure 8-1. ERSAK Sample Bottle Kit	24
iv

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List of Tables
Table 2-1. General Supplies	5
Table 2-2. Calculated Flush Times in Minutes for a Flow Rate of 2 gpm	7
Table 2-3. Site-specific Sampling Supplies	9
Table 2-4. Water Quality Parameters and Example Methods	10
Table 3-1. Site Safety Screening Instruments	14
Table 3-2. Rapid Field Testing Instruments and Test Kits	15
Table 4-1. Staffing for Basic and Advanced Field Response	18
Table 5-1. Elements of a Health and Safety Plan for Field Response	19
Table 5-2. Level D PPE and Safety Supplies	20
Table 6-1. Elements of a Quality Assurance Project Plan for Field Response	21
Table 6-2. Quality Control for Field Methods	21
Table 7-1. Field Response Procedures and Documentation	23
v

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Abbreviations
ASTM
American Society for Testing and Materials
Atm
Atmosphere
APTI
Air Pollution Training Institute
AWOP
Area Wide Optimization Program
BT
Bioterrorism Threat
ฐC
Celsius
CFR
Code of Federal Regulations
CFT
Calculated Flush Time
CH4
Methane
Cl2
Chlorine Gas
Cm
Centimeter
CO
Carbon Monoxide
coc
Chain of Custody
DO
Dissolved Oxygen
DOT
United States Department of Transportation
DPD
N, N-diethyl-p-phenylenediamine
DQO
Data Quality Objective
EPA
United States Environmental Protection Agency
ERSAK
Emergency Response Sampling and Analysis Kit
ETV
Environmental Technology Verification Program
FBI
Federal Bureau of Investigation
FPS
Flame Photometric Spectrometry
FTIR
Fourier Transform Infrared Spectroscopy
GC/MS
Gas Chromatograph/Mass Spectrometer
g/L
Grams per Liter
Gal
Gallon
Gpm
Gallons per Minute
HAA5
Haloacetic Acids
HASP
Health and Safety Plan
HCN
Hydrogen Cyanide
HazMat
Hazardous Materials Response Unit
HC1
Hydrochloric Acid
HDPE
High Density Polyethylene
HMR
Hazardous Materials Regulations
HNO3
Nitric Acid
h2s
Hydrogen Sulfide
h2so4
Sulfuric Acid
ID
Identification
IMS
Ion Mobility Spectrometer
ISE
Ion Selective Electrode
L
Liter
LDPE
Low Density Polyethylene

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LEL	Lower Explosive Limit
LRN	Laboratory Response Network
M	Molarity
mg/L	Milligrams per Liter
MHz	Megahertz
mL	Milliliter
(.un	Micrometer
MOT	Materials of Trade
Nal	Sodium Iodide
NaOH	Sodium Hydroxide
Nm	Nanometer
NH3	Ammonia
NHSRC	National Homeland Security Research Center
NO	Nitric Oxide
N03	Nitrate
02	Oxygen
ORP	Oxidation Reduction Potential
OSHA	Occupational Safety and Health Administration
OWQM	Online Water Quality Monitoring
PH3	Phosphine
PHMSA	Pipeline and Hazardous Materials Safety Administration
PID	Photoionization Detector
PPE	Personal Protective Equipment
Ppm	Parts per Million
PTFE	Polytetrafluoroethylene
PVC	Polyvinyl Chloride
QAPP	Quality Assurance Project Plan
QC	Quality Control
Qt	Quart
r mV	Relative Millivolts
RPTB	Response Protocol Toolbox
S&A	Sampling and Analysis
SC&SP	Site Characterization and Sampling Plan
SCT	Site Characterization Team
SDWA	Safe Drinking Water Act
S02	Sulfur Dioxide
SOP	Standard Operating Procedure
SM	Standard Methods for the Examination of Water and Wastewater
SRS	Water Quality Surveillance and Response System
SVOC	Semi-volatile Organic Compound
TNI	The National Environmental Laboratory Accreditation Council Institute
TTHMs	Total Trihalomethanes
TOC	Total Organic Carbon
TTEP	Technology Testing & Evaluation Program
UV	Ultraviolet
vii

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UV-VIS	Ultraviolet/Visible
VOC	Volatile Organic Compound
w/v	Weight per Volume
viii

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Section 1: Introduction
When performed in response to possible or credible drinking water contamination, the goal of Sampling
and Analysis (S&A) is to confirm or rule out contamination through field and laboratory testing (EPA.
2015a). It is one of the earliest utility-led activities initiated when the utility has activated its drinking
water contamination response plan and continues throughout remediation and recovery if contamination is
confirmed (EPA. 2015b).
In the early phases of investigation, the
primary objective of S&A field activities
is the collection of drinking water
samples. Samples may be collected from
locations throughout the distribution
system to determine the extent of
possible contamination, as well as the
investigation site where contamination is
suspected to have been introduced.
Figure 1-1 illustrates the process of field
response in support of S&A, from arrival
at an investigation site or sampling
location until samples are packaged for
shipment to a laboratory.
Basic field response activities depicted in
Figure 1-1 are those activities that can be
performed by utility personnel with
minimal additional training. With proper
planning and practice, these activities can
be extremely effective in ensuring that
samples are quickly and safely collected
for field and laboratory testing. They
include:
•	Visual site hazard assessment
•	Sample collection
•	Water quality parameter testing
•	Sample packaging and shipping
A visual site hazard assessment can
detect immediate hazards and indicators
of potential hazards that may require the
support of an emergency response
partner such as law enforcement or a
Hazardous Materials Response Unit
(HazMat). If no hazards are discovered,
however, utility personnel can proceed
with sample collection, water quality
parameter testing, and sample packaging
and shipping.
Basic activity
Advanced activity
Yes
Yes
Notify emergency
response partner.
Partner completes
activities or returns
investigation to utility.
h
Yes
Hazardous Materials
Samples?
Yes
1
No
Visual Site Hazard
Assessment
\
Hazard Discovered?
No
~
Site Safety Screening

Hazard Discovered?
No
*
Sample Collection
i
I
Water Quality
Parameter Testing
Rapid Field Testing
L
1
Hazard Discovered?
No
I
Hazardous Materials
Packaging and Shipping
I ,	*
|	^ Sample Pacl
Packaging and
Shipping
Figure 1-1. Basic and Advanced Field Response Activities
1

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Advanced field response activities can be performed by an emergency response partner or by utility
personnel with specialized training. They include:
•	Site safety screening
•	Rapid field testing
•	Hazardous materials packaging and shipping
Site safety screening detects exposure hazards (e.g., combustible or volatile gases, radiation, chemical
agents) and provides an additional means to assess site safety. Rapid field testing detects specific
contaminants or contaminant classes (e.g., cyanide, arsenic, volatile organic compounds) in drinking
water and can help focus the analytical investigation, determine if additional Personal Protective
Equipment (PPE) is needed, or detect the presence of contaminants requiring emergency response partner
support (chemical warfare agents). If contamination is confirmed through field or laboratory testing, a
determination needs to be made if drinking water samples can be packaged and shipped as non-hazardous
environmental samples or must be shipped as hazardous materials.
Small, medium, and large utilities can prepare for emergency response S&A by developing in-house
capabilities to perform basic field response activities, and adding in-house capabilities to perform
advanced activities if they are sustainable. This approach reflects lessons learned by drinking water
utilities that participated in the Environmental Protection Agency's (EPA) Water Security Initiative
Contamination Warning System Pilot Program (EPA. 2014 and EPA. 2015c). During this program, all of
the pilot utilities built capabilities to perform basic field response activities in an emergency, and made
new investments in capabilities to perform advanced activities if they could be sustained. Sustainability
depended on maintenance costs of instrumentation and supplies, ability to maintain the proficiency of
trained personnel, and finding multiple uses of instrumentation beyond emergency response. Regardless
of their ability to perform advanced activities, all the pilot utilities planned with emergency response
partners and conducted regular drills and exercises to practice emergency response procedures.
This document, Guidance for Building Field Capabilities to Respond to Drinking Water Contamination,
provides utilities with planning and implementation guidance, templates, customizable report forms, and
other documentation for the activities depicted in Figure 1-1.
The guidance is organized into the following sections:
•	Section 2: Basic Field Response Activities. Describes planning and documentation for visual
site hazard assessment, sample collection, and sample packaging and shipping.
•	Section 3: Advanced Field Response Activities. Describes planning and documentation for site
safety screening, rapid field testing, and hazardous materials packaging and shipping.
•	Section 4: Staffing. Describes utility staffing to perform basic and advanced field response
activities.
•	Section 5: Health and Safety. Discusses field response health and safety considerations.
•	Section 6: Quality Assurance. Discusses development of a quality assurance project plan and
quality control for field methods.
•	Section 7: Procedures. Describes emergency response procedures necessary for effective field
response from pre-deployment activities to submission of samples for laboratory analyses.
•	Section 8: Emergency Response Sampling and Analysis Kits. Discusses considerations for
preparation, placement, and contents of emergency response sampling and analysis kits.
•	Section 9: Resources. Lists EPA and non-EPA resources helpful for field response planning.
•	Section 10: References. Lists references cited in the document.
2

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Section 2: Basic Field Response Activities
Basic field response activities include visual site hazard assessment, sample collection, water quality
parameter testing, and sample packaging and shipping. Field samplers, water quality technicians, and
chemists can perform these activities unless information from the initial threat notification indicates
safety concerns that would prohibit utility personnel from performing these tasks. Additional support
personnel such as distribution system operators or security personnel may be needed at some locations.
2.1	Visual Site Hazard Assessment
The purpose of visual site hazard assessment is to visually inspect an investigation site or sampling
location for immediate hazards and indicators of suspicious or criminal activity. Information from a visual
site hazard assessment is used to make an initial determination of site safety and to determine if an
emergency response partner (law enforcement, HazMat) is needed.
Personnel should be trained in advance to perform a visual site hazard assessment, report findings in real
time, and document results. If a visual site hazard assessment is performed at a utility facility, personnel
should be aware of any chemicals, equipment, personnel, or vehicles that are typically at the site.
The investigation site and sampling location should be approached
cautiously while visually scanning the surroundings for immediate
hazards or the presence of unusual equipment, containers, odors, dead
animals, unauthorized vehicles, or people at utility-owned sites, or
signs of intrusion or tampering. Cell phones or radios should be used
for real-time communication between utility personnel in the field and
utility management (a utility manager, the Incident Commander, or
other designated individual). If an immediate hazard or indicator of
suspicious or criminal activity is discovered, utility personnel should
stop, withdraw to a safe distance, and notify utility management. After an evaluation of the situation,
utility personnel may be given permission to continue their investigation or instructed to wait for
assistance.
A Visual Site Hazard Assessment Form with instructions is provided
in Appendix A-l. This form can be customized with utility-specific	Jh|f teiyPlatฎcan j5ฎ used
r	to develop a Visual Site
information and instructions. A template can be opened in Word by	Hazard Assessment Form
clicking the icon in the callout box.
2.2	Sample Collection
Utility personnel needed to perform sample collection include field samplers and, in some cases, support
personnel to perform specific tasks related to sample collection or documentation. For example, a
distribution system operator may be required to open fire hydrants or security personnel needed to access
secure facilities. A sample custodian may be needed to complete the Chain of Custody (COC) form and
package samples.
Planning for sample collection requires laboratory planning. An in-depth discussion of laboratory
planning is beyond the scope of this guidance; however, there are a number of resources to assist utilities.
EPA's Water Security Initiative: Guidance for Building Laboratory Capabilities to Respond to Drinking
Water Contamination is available to help utilities identify specific contaminants of concern from
intentional threats, analytical methods, and laboratories. EPA's Response Protocol Toolbox (RPTB) -
Module 3: Site Characterization and Sampling Guide, and Module 4: Analytical Guide, and derivative
Approaching Sites
Approach sites where
contamination is suspected to
have been introduced from
upwind, using binoculars to
survey the area from a
distance.

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
guidance, Sampling Guidance for Unknown Contaminants in Drinkins Water present a framework for
sampling and analysis of "unknown" contaminants in drinking water. For information on requesting
laboratory support in an emergency, refer to EPA's Water Laboratory' Alliance - Response Plan.
The following sections discuss the preparation of sample bottles; general and site-specific supplies; and
sampling from taps, dedicated sampling stations, fire hydrants, storage tanks, and Online Water Quality
Monitoring (OWQM) stations.
2.2.1 Sample Bottles
Sample bottles should be available for planned laboratory analyses. As a starting point, utilities should
document their current in-house and partner laboratory capabilities and maintain a stock of sample bottles
for emergency response. Appendix A-2, Example Laboratory' Capabilities, presents the laboratory
capabilities of an example utility and illustrates the types of
information needed to prepare sample bottles. This document can be j	This template can be
customized according to a utility s laboratory capabilities. A	L—' used to document
template can be opened in Word by clicking the icon in the callout	— laboratory capabilities,
box. Document the following for each laboratory method:
•	Contaminant or contaminant class
•	Method title/Identification (ID)
•	Laboratory to perform analyses in an emergency (name, shipping address, phone number)
•	Emergency point-of-contact at the laboratory (name and phone number)
For methods that do not describe sample collection within the method itself, the laboratory performing the
analyses should provide sample collection procedures that indicate sample bottle type and size, cleaning
requirements if needed, dechlorinating agents, preservatives, and any special packaging or shipping
instructions. Use the laboratory information to prepare a sample bottle supply list that includes the
following information for each method:
•	Method title/ID
•	Sample bottle type and size
•	Number of bottles required for sample analysis and quality control
•	Method preservatives and dechlorinating agents as appropriate
An Example Sample Bottle Supply List is presented in Appendix
A-3 using the example laboratory capabilities contained in
Appendix A-2. This list can be customized based on individual
utility capabilities. A template can be opened in Word by clicking
the icon in the callout box.
[wf
This template can be used
to develop a Sample Bottle
Supply List.
4

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
2.2.2 General Supplies
Table 2-1 lists general supplies for sample collection and packaging. PPE and safety supplies are listed in
Table 5-1.
Table 2-1. General Supplies
Item
Notes
Supplies
Tubing and clamp
May be needed for tap sampling
Clean, large volume sample container with
dispensing spout or spigot (20-L HDPE or
glass container, or 20-L collapsible LDPE
container)
For large volume sampling
Miscellaneous labware
Beakers, graduated cylinders, spatulas, etc.
Stopwatch and graduated cylinder or plastic
measuring cup
For measuring flow rate
Thermometer
For measuring water temperature
pH paper in ranges from 0-4 and 10-14
(sensitive to 0.5 pH units)
For measuring pH of samples preserved with acid or base
Paper towels
For wiping wet containers and spill clean-up
Labels or custody tags
For labeling bottles in the field if they are not pre-labeled
Custody seals
For sample bottles and coolers
Ice packs
For chilling samples
Coolers
For sample storage and shipping
Sealable/zippered freezer bags (1-qt, 1 -gal)
For double bagging ice or sample bottles
Packing tape
For sealing coolers
Water proof pen and marker
For labeling
Bleach wipes or 10% bleach solution
For decontaminating coolers and sample bottles
Squirt bottles
For rinsing equipment and supplies with laboratory grade water
Reagents
Laboratory grade water
For rinsing equipment and supplies; ASTM Type II or better
Sodium thiosulfate crystals
For water sample dechlorination
Ascorbic acid
For water sample dechlorination
Sodium sulfite crystals
For water sample dechlorination
HDPE = High Density Polyethylene, LDPE = Low Density Polyethylene
A 20-L sample container is recommended in Table 2-1 for large
volume sample collection and sub-sampling for field and
laboratory testing. Large volume sample collection is beneficial in
many scenanos. It can reduce the time spent by utility personnel in
a confined space, increase the likelihood of capturing transient
contamination by reducing sampling time, and ensures that field
testing results reflect the water quality of sub-samples for
laboratory analyses. It should be noted, however, that not all
contaminants or contaminant classes may be amenable to sub-
sampling. For example, volatile organic compound samples should
be collected directly into headspace-free bottles to avoid losses,
and microbiological samples should be collected directly into
Figure 2-1. Sub-sampling from a
Large Volume Container
5

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
sterile bottles using sterile reagents and technique. Additional quality control may be necessary to
determine if sub-sampling introduces bias, contamination, or interferences. Utilities should consult with
their primacy agency before using large volume sample collection and sub-sampling for any method
results submitted for compliance monitoring.
2.2.3 Site-Specific Sampling and Supplies
Sampling from taps, fire hydrants, storage tanks, and OWQM stations are discussed below followed by a
list of site-specific supplies.
Sampling from Taps
Taps are the most common location type to sample from in a drinking water emergency. The ability of
field samplers to access tap sampling locations should be considered before they are dispatched, as it may
be necessary to obtain the permission of the resident or business owner, or have security personnel unlock
a facility.
The objective of tap sampling may be to collect samples representative of water quality in the distribution
main, the service line, or in the premise plumbing. The objectives of tap sampling should be clearly
conveyed to field samplers since different objectives require different purge rates and times. If
distribution system contamination is suspected or confirmed, characterizing water quality in the
distribution main in the proximity of the sample location is especially important. Under-flushing a tap
may result in sampling from the service line and over-flushing may result in sampling from another part
of the system. EPA's Area Wide Optimization Program (AWOP) has developed the following procedure
for collecting water samples representative of the distribution system main.
6

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Tap Sampling Representative of the Distribution Main
Supplies: 2 gallons per minute (gpm) flow control valve (or a large measuring cup and stopwatch) and a timer.
1.	Determine the total length of premise and service line piping from the tap to the distribution main,
recording the internal diameter of each segment of pipe. Use 3/8 inch for all pipes < 3/8 inch.
2.	Using Table 2-2, determine the calculated flush time (CFT), in minutes, for each segment of pipe. For
pipe lengths in between values in the table, round to the nearest pipe length that is in the table.
3.	Add the CFTs for each segment of pipe to determine the Total CFT and multiply by 2. Flushing for 2 X
Total CFT will empty the existing water from the line and replace it with water from the distribution main.
4.	If applicable, remove the aerator from the faucet.
5.	Attach the 2 gpm flow control valve.
6.	To flush using the 2 gpm flow control valve, fully open the cold water tap and start a timer. Flush for 2 X
Total CFT
7.	If manually adjusting the flow rate to 2 gpm using a measuring cup and stopwatch, start the timer when
the flow rate is 2 gpm. Flush for 2 X Total CFT.
8.	Collect samples after the line has been flushed for 2 X Total CFT.
9.	Record the temperature of the flowing water after all samples have been collected.
Table 2-2. Calculated Flush Times in Minutes for a Flow Rate of 2 gpm
Length of Pipe (feet)
Internal Diameter of Pipe (inches)
3/8
1/2
3/4
1 1/2
2 1/2
0.00
0.01
0.01
0.02
0.05
0.1
0.1
0.2
0.3
10
0.03
0.05
0.1
0.2
0.5
0.6
1.3
1.6
3.3
20
0.1
0.1
0.2
0.4
0.9
1.6
2.6
3.7
6.5
30
0.1
0.2
0.3
0.6
14
2.4
3.8
5.5
9.8
40
0.1
0.2
0.5
0.6
1.6
3.3
5.1
7.3
13.1
50
0.1
0.3
0.6
1.0
2.3
4.1
6.4
9.2
16.3
60
0.2
0.3
0.7
1.2
2.8
4.9
7.7
11.0
19.6
70
0.2
0.4
1.4
3.2
5.7
8.9
12.9
22.8
80
0.2
0.4
0.9
1.6
3.7
6.5
10.2
14.7
26.1
90
0.3
0.5
1.0
1.6
4.1
7.3
11.5
16.5
29.4
100
0.3
0.5
1.1
2.0
4.6
8.2
12.8
18.4
32.6
Notes
1.	To minimize flush times consider an alternate location for long or large diameter service lines.
2.	For internal pipe diameters less than 3/8 inch, use the CFTs for 3/8 inch.
3.	Diameters are approximate as the actual inner diameter may vary depending on pipe material and degree of
corrosion inside the pipe.
Table 2-2 can be used for flow rates other than 2 gpm and for pipe lengths greater than 100 feet. The
following is an example of how to use Table 2-2 for a flow rate other than 2 gpm, and for pipe lengths
greater than 100 feet. Example: The service line is 150 feet of 2 inch diameter pipe and 50 feet of Vi inch
diameter pipe, and the actual flow rate is 5 gpm (the flow rate will not be adjusted to 2 gpm).
1. Determine the CFT based on a flow rate of 2 gpm using Table 2-2.
CFT
100 feet, 2 inch diameter: 8.2 minutes
50 feet of 2 inch diameter: 4.1 minutes
50 feet of Vz inch diameter: 0.3 minutes
Total CFTTable2-2 = 12.6 minutes
7

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
2. Determine the CFT for an actual flow rate of 5 gpm.
d' 'actual flowrate
= Total CFTฆ
2 gpm
Table 2-2
actual flowrate, gpm
CFT, gpm = 12.6 minutes x
2 gpm
5 gpm
= 5.04 minutes
3.	Flush the tap for 2 X CFT actual flow rate. 2 X 5.04 = 10.08 minutes.
4.	Collect samples after the line has been flushed for 2 X CFT actual flow rate.
5.	Record the water temperature of the flowing water after all samples have been collected.
Sampling from Dedicated Sampling Stations
Dedicated sampling stations are water taps enclosed in protective boxes that are designed to allow for
collection of samples representative of water quality in the distribution main. Since dedicated sampling
stations are typically plumbed to require a low volume of flush water, they may be impractical for
collecting large volume samples. If, however, large volume samples must be collected from dedicated
sampling stations, a length of tubing can be used to facilitate filling large volume containers while they
are on the ground to avoid the need to hold a heavy container during the potentially lengthy sample
collection process.
Sampling from Fire Hydrants
Sampling from fire hydrants may not be ideal under normal circumstances, however, it may be necessary
in an emergency if there are no easily accessible tap sampling locations in the vicinity of suspected
contamination. Additional quality control may be necessary to determine if dirt or rust from hydrant
sampling has an adverse impact on method performance.
A distribution system operator should accompany field
samplers when sampling from a fire hydrant. Dry barrel
hydrants, the most common type of hydrant, are designed to
be operated with their valves fully opened, however, filling
sample bottles from a fully opened hydrant can be
challenging. EPA's A WOP Hydrant Sampler Procedure
describes the assembly and use of a hydrant sampler that
allows for a fire hydrant to be fully opened while providing a
side-stream sample tap to fill bottles in a controlled, safe
manner. Figure 2-2 shows a fully assembled hydrant
sampler.
Figure 2-2. Hydrant Sampler
8

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Sampling from Storage Tanks
Security personnel and a distribution system operator may be required to help field samplers access
sampling locations at storage tanks. Some tanks have separate inlet/outlet access points and taps, so
consideration should be given to the selection of an access point based on the sampling objectives.
Sampling from the outlet will provide an indication of water quality leaving the tank whereas sampling
from the inlet will provide an indication of water entering the tank. Tanks with a common inlet/outlet only
provide a sample of tank contents during drain cycles if the tank is well mixed. Samples from tanks may
not be representative of current water quality in the distribution system since water age in storage tanks
can be significantly older than the water in the distribution mains leading to the tanks.
Advance planning and training are necessary to perform depth sampling of tanks. Temperature-induced
stratification, tank baffling, and dead-spaces with poor mixing may be unique to individual tanks and
should be understood if depth sampling is performed. A Kemmerer sampler, Van Dorn sampler, or
submersible pump can be used for depth sampling of storage tanks. Refer to the American Society for
Testing and Materials (ASTM) 6759, Standard Practice for Sampling Liquids Using Grab and Discrete
Depth Samplers, for more information on depth sampling.
Sampling from Online Water Quality Monitoring Stations
OWQM stations are used to monitor water quality in real time at strategic locations in a distribution
system (EPA. 2015d). The data generated at these stations is continuously analyzed to support system
operation and to detect water quality anomalies that may be an indication of contamination. Some
OWQM stations include a 20-L glass or HDPE
sample collection container that can be remotely
triggered to fill when a water quality anomaly is
detected. The remotely filled sample container can
then be sub-sampled for field and laboratory testing.
If the remotely filled sample container is sealed, as
shown in Figure 2-3, care should be taken to slowly
release any residual pressure that may remain in the
filled sample container. If an OWQM station does
not include remote sample collection capabilities,
sampling from the station can be performed by
manual sample collection onsite. Field samplers
should be trained in advance on procedures for
Figure 2-3. OWQM Station with Sample	collecting samples from OWQM stations.
Collection Containers
Site-Specific Sampling Supplies
Table 2-3 summarizes typical supplies for site-specific sampling . Additional supplies may be identified
by the utility.
Table 2-3. Site-specific Sampling Supplies
Type of Site
Supplies
Tap
Flow control valve (2 gpm)
Tubing and clamp
Thermometer
Dedicated sampling station
Thermometer
Tubing and clamp
Hydrant1
Hydrant Sampler
9

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Type of Site
Supplies
Storage tank
KemmererorVan Dorn bottle for depth sampling
Tubing and clamp
OWQM station
20-L volume glass or HDPE bottle with screw cap
Bubble wrapฎ (to wrap glass bottle for transport)
Large plastic bag to contain bottle
Bungee cords or other means to secure 20-L bottle
in transport vehicle
Tubing and clamp
1 Refer to EPA's Hydrant Sampler Procedure for a parts list and assembly instructions.
2.3 Water Quality Parameter Testing
Water quality parameter changes can indicate a source water change, water treatment or distribution
system operational issues, or contamination. Previous research has demonstrated that many types of
contaminants can change at least one water quality parameter (EPA. 2009). Laboratories can use the
results from water quality parameter testing to determine possible matrix effects.
Field samplers or water quality technicians can perform water quality parameter tests. Potentially useful
water quality parameter tests and methods are listed in Table 2-4. Disinfectant residual, pH, and
temperature must be measured in the field. Other water quality parameters can be measured in the field or
in a laboratory as soon as possible after sample collection.
Table 2-4. Water Quality Parameters and Example Methods
Parameter
Method
PH1
SM 4500-H+B
Disinfectant residual1 (e.g., total and free chlorine)
SM 4500-CI G
Specific conductance
SM 2510 B
Turbidity
SM 2130 B
Temperature1
SM 2550
Total organic carbon
SM 5310 B
UV-VIS absorption
SM 5910 B
Oxidation reduction potential
SM 2580 B
Apparent color
SM 2120 B
Dissolved oxygen
SM 4500-0 G
Ammonia
SM 4500-NH3
1 Must be measured in the field at the time of sample collection for compliance monitoring.
UV-VIS = Ultraviolet/Visible
Initial calibration of the instruments used for water quality parameter testing should be conducted in a
controlled environment (e.g., laboratory or staging area at the sampling location) although calibration
checks and other point-of-use QC can be performed in the field. Point-of-use QC is any QC performed in
the field at the time of sample analysis.
A Water Qualify Parameter Report Form for documenting water
quality parameter results from a single sampling location is
provided in Appendix A-4. A template can be opened by clicking
the icon in the callout box. Each Water Quality Parameter Report
Form should receive a unique ID number that can be recorded on the COC form for respective samples.
[S[f
This template can be used
to develop a Water Quality
Parameter Report Form.
10

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Additional information on water quality parameters, field
the icon in the callout box.
2.4 Sample Packaging and Shipping
Packaging and shipping of drinking water samples should be completed in a manner that protects the
safety of the individuals transporting the samples, ensures that samples arrive at their final destination
intact and at the proper temperature, and maintains COC. Field samplers, water quality technicians, or
specially designated sample custodians can prepare the COC form and package and ship samples.
The following are general guidelines for sample packaging:
•	Rinse the outside of each bottle with laboratory grade water or disinfect with a bleach wipe
•	Inspect individual sample bottles and caps to ensure that they are free of defects or cracks
•	Affix a sample bottle label that includes a unique ID number
•	Place each sample bottle in a sealable plastic bag and apply a custody seal
•	Protect individual sample bottles with a padded layer (such as Bubble Wrapฎ))
•	Use a sturdy shipping container such as a chest cooler with the drain spout sealed shut
•	Line the shipping container with a large plastic garbage bag
•	Double bag individual ice packs by filling a sealable plastic bag with ice and then sealing this bag
in another bag
•	Place individual sample bottles in the cooler with sufficient space to allow the bottles to be
surrounded by the ice packs
The following guidelines are applicable for transporting and shipping preserved drinking water samples
and for transporting common preservatives in utility-owned vehicles:
•	Commercial shipment of preserved water samples are not regulated as hazardous materials if the
amount of preservative does not exceed the following levels as excerpted from 40 Code of
Federal Regulations (CFR) 136.3, Table II, Footnote 3:
o Hydrochloric acid (HCl) in water solutions at concentrations of 0.04% by weight or less (pH
about 1.96 or greater)
o Nitric acid (HNOs) in water solutions at concentrations of 0.15% by weight or less (pH about
1.62 or greater)
o Sulfuric acid (H2S04) in water solutions at concentrations of 0.35% by weight or less (pH
about 1.15 or greater)
o Sodium hydroxide (NaOH) in water solutions at concentrations of0.080% by weight or less
(pH about 12.30 or less)
•	The transportation of samples or hazardous materials by a federal, state, or local government
employee in a government vehicle for government business are not subject to these requirements
in accordance with 49 CFR 171.1(d)(5).
•	Motor transport of hazardous materials used to preserve or dechlorinate water samples by utility
personnel may meet the Materials of Trade (MOT) exceptions contained in 49 CFR 173.6 if they
do not exceed reportable quantities, are properly packaged and labeled, and if personnel are
trained to safely handle and use the materials. It is the responsibility of the utility to determine if
sample preservatives meet the MOT exceptions.
11
Prov'deฎ additional instrumentation, and purchase and maintenance costs can be
found in Supplemental Information: Water Qualify Parameter
information on water quality
parameter testing
instrumentation.	Testing Instrumentation. The PDF can be opened by clicking

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
2.4.1 Chain of Custody
COC documents the integrity of samples from preparation of reagents and supplies to sample collection,
transport, transfer, laboratory analysis, data management, and final disposal of samples. A sample is in
someone's custody if:
•	It is in one's actual physical possession
•	It is in one's view, after being in one's physical possession
•	It is one's physical possession and then locked up so that no one can tamper with it
•	It is kept in a secured area that is restricted to authorized personnel only
The following COC guidelines are recommended to ensure the integrity of samples, especially if they
could be used as evidence in civil or criminal investigations. These guidelines only cover COC from the
time a sample is collected in the field until it is transferred to a laboratory for analysis.
•	Each cooler should have a COC form for its contents (i.e., do not prepare a single COC form for
multiple coolers)
•	If the samples will be shipped by a commercial courier, the COC form should be placed inside a
sealable plastic bag and taped to the inside of the cooler lid
•	Seal the cooler with tape to ensure it does not open during transport or shipping
•	Apply a custody seal to the cooler and write the COC Form ID and initials of the packager on the
seal
•	If the samples will be delivered by utility personnel to the laboratory, the COC form may be hand
delivered and custody seals are optional
Evidentiary COC requirements in a drinking water emergency may exceed what the utility normally
practices during routine sampling. Utilities should develop an evidentiary COC procedure for samples
that could be used as evidence in a civil or criminal investigation. Utility personnel involved in sample
collection, packaging and shipping should be trained in evidentiary COC procedures and should maintain
proficiency through regular drills and exercises if evidentiary COC is not used for routine sampling.
EPA's Water Laboratory Alliance Training Center in conjunction with EPA's Air Pollution Training
Institute (APTI) offer online COC training titled Handling Criminal Investigation Samples: Maintaining
Chain of Custody that can assist utilities.
Appendix A-5 is an Emergency Response Chain of Custody Form for documenting evidentiary COC and
relevant field information for recipient laboratories. The form can be customized in Word with utility-
specific information. A template can be opened by clicking the
icon in the callout box. Note that the COC form contains fields to
enter the field testing report form ID numbers so that samples can
be linked to water quality parameters and rapid field testing results.
Recipient laboratories may request this information prior to sample
analysis.
Multipage carbon or carbonless copy capabilities allow each agency that generated, relinquished, or
received samples to retain a copy of the COC form for their records. If a COC form is used during field
response that does not include a multipage carbon copy, the utility should consider how it will manage the
need to retain originals and provide copies of the COC form when samples are transferred between
individuals or agencies.
[wf
This template can be used
to develop an Emergency
Response Chain of
Custody Form.
12

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Section 3: Advanced Field Response Activities
Advanced field response activities include site safety screening, rapid field testing, and hazardous
materials packaging and shipping. Advanced activities can be performed by utility personnel with
specialized training or by an emergency response partner.
3.1 Emergency Response Partner Planning
In a drinking water contamination emergency,
emergency response partners may be needed to
perform advanced activities or to assist the utility in
performing basic activities. Emergency response
partners include local HazMat, law enforcement, Civil
Support Teams, EPA Emergency Response Teams,
and others. Planning in advance with emergency
response partners provides an opportunity to share
information about the utility with the partner and to
leam about each other's capabilities (EPA. 2012).
Field personnel should participate in utility planning
discussions with emergency response partners so that
they understand the technical capabilities of
emergency response partners to perform advanced
activities, and their roles and responsibilities when
working with these partners in the field.
A HazMat Interview Form is provided in Appendix B-l to help
utilities gather information pertaining to an emergency response
partner's capabilities to perform advanced activities. A template
can be opened in Word by clicking the icon in the callout box.
The Interview Form was developed for a HazMat partner, but
can be customized for use with other emergency response
partners.
The following is a summary of some of the topics that should be discussed with emergency response
partners:
•	Conditions and scenarios that the partners respond to
•	Site safety screening instrumentation
•	Rapid field testing capabilities for drinking water samples
•	Familiarity of the partner with utility facilities
•	Ability of the partner to collect drinking water samples
•	Ability of the partner to package and ship hazardous materials
Utilities should consider the capabilities of emergency response
partners before making new investments in instrumentation, test kits,
and training to perform advanced field response activities.
Information on site safety screening and rapid field testing is
provided in the sections below for utilities interested in building in-
house capabilities to perform these activities.

Figure 3-1. HazMat Responders During a
Water Utility Drill
This interview form can be
used to assess capabilities of
emergency response partners
relevant to field response.
	\
Train with Partners
Invite emergency response
partners to tour utility facilities
and become familiar with utility
procedures to collect drinking
water samples.
13

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
3.2 Site Safety Screening
Site safety screening can detect exposure hazards (e.g., radiation, inhalation hazards) that could pose a
risk to utility personnel performing field response activities. Site safety screening is typically conducted
in permitted confined space entry or if exposure hazards are suspected. Instrumentation should provide
continuous monitoring and perform well in a variety of environmental conditions (e.g., adverse weather,
low light). Continuous read instrumentation can usually be programmed to alarm if an unsafe level of
contaminant is detected.
Site safety screening should be performed continuously from site approach to site exit. Site safety
screening instruments and test kits commonly used by HazMat are presented in Table 3-1. The
instruments and test kits listed in Table 3-1 are easy to use but require initial training and periodic use to
maintain proficiency. Instrumentation should be evaluated for sensitivity, accuracy, and false positive and
false negative rates. Maintenance or calibration checks are usually required every three months.
Table 3-1. Site Safety Screening Instruments
Parameter
Matrix
Contaminants
Instrument/Test Kit
Radioactivity
Air and surfaces
Alpha, beta, gamma
emitters
Meter and Probes
Self-Contained Meter
Personal Monitor
Gases
Air
CO, 02, H2S, LEL,
unsaturated volatile
organic compounds
Multi-gas monitor with PID
Gases
Air
H2S, CO, o2, nh3, ci2,
CI02, HCN, NO, N02,
ph3, so2
Personal monitor
Chemical Agents
Air and surfaces
Toxic industrial chemicals
and chemical warfare
agents
IMS or FPS
FTIR1
Badges
Test Kits1
1These tests require manual operation and do not provide continuous monitoring.
LEL = Lower Explosive Limit, IMS = Ion Mobility Spectrometer, FPS = Flame Photometric Spectrometry, FTIR = Fourier Transform
Infrared Spectroscopy, PID = Photoionization Detector
Appendix B-2 is a Site Safety Screening Report Form for
documenting the results of site safety screening at a single
investigation site. The form includes fields to record instrument
checks that are performed before use to test that the instrument is
functioning properly. This form can be modified, as needed, based
on the equipment used and checks performed. A template can be opened in Word by clicking the icon in
the callout box. For non-alarming instrumentation, the Site Safety Screening Report Form includes a field
to enter an "action level," which is the threshold for a site safety screening parameter that would indicate
an exposure hazard. If a contaminant is detected at or above an "action level," field responders should
withdraw from the site and contact utility management for further instructions. If an exposure hazard is
detected, it may be necessary to establish site control and security so that other utility personnel or the
public do not enter the area.
Supplemental information on operation, vendors, and costs of
site safety screening instrumentation is provided in
Supplemental Information: Site Safety Screening
Instrumentation and Test Kits. The PDF can be opened by
clicking the icon in the callout box.

This template can be used
to develop a Site Safety
Screening Report Form.
This PDF provides additional
information on site safety
screening instruments and
test kits.
14

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
3.3 Rapid Field Testing
Rapid field testing is performed in the field to identify or screen for specific contaminants or contaminant
classes in water. Results can help determine if additional PPE is necessary or if an emergency response
partner is required. Emergency response partners may not have rapid field tests that are sensitive to dilute
contaminants in a water matrix in which case utility investment in rapid field testing instrumentation and
test kits can fill a gap.
Rapid field tests should be evaluated for sensitivity, accuracy, and false positive and false negative rates.
Response actions and laboratory confirmation should be planned in advance for all rapid field tests a
utility would perform. For example, if the utility elects to
perform rapid field testing for arsenic, a laboratory should be
identified in advance to confirm a positive result.
Rapid field testing should be performed in the field but away
from the source of potential contamination. Since weather or
other environmental conditions can have an adverse impact on
method performance, conduct rapid field testing inside
buildings, or under other suitable shelter. Tents and tables, a van,
trailer, or mobile laboratory are all options that can provide a
suitable work space.
Table 3-2 lists common rapid field tests for water analysis.
Table 3-2. Rapid Field Testing Instruments and Test Kits
Contaminant
Instrumentation/Test Kit
Free cyanide
Colorimetric
ISE
Test strips
Arsenic
Colorimetric
Test strips
Solvents, toxic industrial chemicals, chemical
agents, fuel
Portable GC/MS
Multi-gas with RID handheld meter using headspace
method
Acute toxicity
Portable test kits based on bioluminescence
Portable test kits based on chemiluminescence
Chemical Warfare Agents: G-series, blister
and blood agents, toxic industrial chemicals
Colorimetric test kits
ISE = Ion Selective Electrode, GC/MS = Gas Chromatograph/Mass Spectrometer
Many rapid field test kits include reagents that have expiration dates and specific storage requirements.
The expiration dates will need to be tracked and new reagents acquired to ensure the test kits are always
available for emergency use. For utilities considering storage of rapid field tests at remote locations or in
a utility-owned vehicle, storage requirements should be evaluated to ensure proper storage and access
requirements are both met.
A Rapid Field Testing Report Form is provided in Appendix B-3
to document the results of rapid field testing. This form can be
customized by the utility to include rapid field tests they or an
emergency response partner can perform. A template can be
opened in Word by clicking the icon in the callout box. A unique
Figure 3-2. Rapid Field Testing

This template can be used
to develop a Rapid Field
Testing Report Form.
15

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
ID number should be assigned to this form for each sampling location and recorded on the COC form for
respective samples.
The Hazardous Materials Regulations (HMR; 49 CFR Parts 100-185), issued by the Department of
Transportation's (DOT's) Pipeline and Hazardous Materials Safety Administration (PHMSA), establish
requirements governing the transportation of hazardous materials by highway, rail, vessel, and air. Under
the HMR, hazardous materials are assigned hazard classes and packing groups based on the risks they
present during transportation. The HMR specify appropriate packaging and handling requirements for
hazardous materials, and require a shipper to communicate the material's hazards through use of shipping
papers, and package marking and labeling. The HMR also require shippers to provide emergency
response information applicable to the specific hazard or hazards of the material being transported.
The HMR mandates training for personnel who prepare hazardous materials for shipment or who
transport hazardous materials. Trained personnel must be able to identify hazardous materials, understand
HMR requirements applicable to the functions he or she performs, and be knowledgeable of emergency
response, self-protection measures, and accident prevention methods. Any employee who participates in
any function (paperwork, packaging, loading, labeling) involved in the shipment of samples that are
classified as a hazardous material must be trained and certified by their employer. Training is available
from a number of vendors and through self-paced online training available on the DOT website titled
Hazardous Materials Transportation Training Modules.
The utility should plan to package and ship preserved drinking water samples using routine procedures
when they are collected in response to possible or credible contamination. If the drinking water sample is
determined to be a hazardous material through field or laboratory testing, however, trained and certified
hazardous materials personnel must package and ship samples according to the HMR.
This PDF provides
additional information on
rapid field testing
instruments and test kits.
Supplemental information on operation, vendors, and costs of
rapid field testing instrumentation and test kits is provided in
Supplemental Information: Rapid Field Testins Instrumentation
and Test Kits. The PDF can be opened by clicking the icon in the
callout box.
3.4 Hazardous Materials Packaging and Shipping
16

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Section 4: Staffing
Routine field samplers, water quality technicians, and other support personnel with minimal additional
training can perform basic field response activities (visual site hazard assessment, sample collection,
water quality parameter testing, and sample packaging and shipping). Advanced activities (site safety
screening, rapid field testing, and hazardous materials packaging and shipping) can be performed by
utility personnel but require specialized training and in some cases certification. A utility staffing plan
should consider all field response activities the utility plans to perform in a drinking water contamination
emergency and ensure that utility personnel are trained and qualified to perform them.
Site characterization is the process of collecting information from an
investigation site or sampling location to evaluate the presence of
exposure hazards and contaminants in drinking water. A Site
Characterization Team (SCT) is a team of employees who have
trained together to perform site safety screening and/or rapid field
testing in addition to basic field response activities. A SCT may not
be required for all investigation sites or sampling locations and in some scenarios may not be needed at
all, especially if the primary objective of field response is to collect water samples from routine sampling
locations. Field samplers, water quality technicians, chemists, and support personnel can comprise a SCT
if they also have been trained to perform site safety screening or rapid field testing.
Cross-Training Personnel
Cross-train personnel to provide
redundancy in skill sets for key
field response activities.
17

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Table 4-1 lists typical utility personnel and responsibilities for basic and advanced field response
activities.
Table 4-1. Staffing for Basic and Advanced Field Response
Personnel
Responsibilities
Basic and Advanced Activities
Health and Safety Officer
•	Ensures that a job hazard analysis is performed for each planned field response
activity
•	Reviews Health and Safety Plan at initiation of field response and modifies, if
needed, for specific sites
•	Reviews field response procedures for health and safety concerns
Quality Assurance Officer
•	Reviews the Quality Assurance Project Plan for field measurements
•	Reviews field method QC results
Basic Activities
Field sampler
•	Prepares field sampling supplies
•	Performs a visual site hazard assessment, documents and communicates
results to utility management or other designated individual
•	Collects drinking water samples, packages samples, completes COC form,
ships or delivers samples to laboratory
Water Quality Technician
•	Calibrates instruments
•	Performs a visual site hazard assessment, documents and communicates
results to utility management or other designated individual
•	Performs water quality parameter testing, documents and communicates results
to utility management or other designated individual
Support Personnel
• Security officer, distribution system operator, city plumbing inspector, chemist,
sample custodian, and others as needed for site specific investigations or
sampling
Advanced Activities
Site Characterization Team1
•	Calibrates instruments
•	Performs visual site hazard assessment
•	Performs site safety screening
•	Performs rapid field testing
•	Documents results and reports to Site Characterization Team Leader
•	Collects drinking water samples, packages samples, completes COC form,
ships or delivers samples to laboratory
Site Characterization Team
Leader
•	Reports results to utility management or other designated individual
•	Initiates site control if hazards are discovered
1Site Characterization Teams can be the same personnel as used for basic field response activities if they have been trained to
perform site safety screening and/or rapid field testing.
Appendix C is a Staffing Plan Template that can be used to document personnel who have been trained
to perform basic and advanced field response activities. A template can be opened in Word by clicking
the icon in the callout box. A Staffing Plan should include
responsibilities, names of primary and back-up personnel, contact
information, and business and non-business hours of availability. An
""on-call" duty program can be implemented for non-business hours to
ensure that the appropriate personnel are available 24/7, 365 days a year
to support field response. A rotation schedule for assigning ""on-call" duty can be developed and appended
to the staffing plan. Pager notifications or other means of communication can be used to notify employees
when they need to report for duty during non-business hours.
[hQ
This template can be
used to create a
Staffing Plan.
18

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Section 5: Health and Safety
A job hazard analysis should be performed for all basic and advanced field response activities the utility
plans to perform in a drinking water contamination emergency. Potential locations of field response
activities that are identified during planning should be assessed for routine workplace hazards and site-
specific Health and Safety Plans (HASPs) developed if necessary. At a minimum, the HASP for field
response activities should include the elements listed in Table 5-1.
Table 5-1. Elements of a Health and Safety Plan for Field Response
• Roles and responsibilities
• Site-specific entry procedures
• Approvals and field personnel concurrence
• Site control plan
(signature page)
• Waste management
• Description of field activities
• Employee training
• Job hazard analysis for each field activity
• Medical surveillance (if required)
• General physical hazards and controls
• Records and reporting
• Chemical hazards and controls
• Accident notification
• Biological hazards and controls
• Contact information and location of the nearest
• PPE
medical facility
• Decontamination of personnel and

equipment

The HASP for field response and any necessary site-specific
HASP should be reviewed with the field personnel before they
deploy to the field. At least two people should be deployed to
perform field response activities so that a "buddy system" can be
implemented, as shown in Figure 5-1. The "buddy system"
relies on two people working within sight of each other to
monitor each other's safety and provide or seek assistance in the
event of an accident or other emergency.
To minimize the risk of exposure to unknown contaminants,
field samplers and water quality technicians should:
•	Minimize time spent at the sampling location
•	Implement the "buddy system"
•	Not eat, drink, or smoke
•	Not taste or smell samples
•	Wear PPE
•	Avoid skin contact with the water and avoid inhalation exposure by working in well ventilated
areas
•	Fill sampling containers slowly to avoid volatilization
•	Rinse the outside of sample bottles with laboratory grade water or decontaminate with a bleach
wipe
Field samplers, water quality technicians, and others who could come in contact with potentially
contaminated water should wear a minimum level of PPE as described in Occupational Safety and Health
Administration (OSHA) 29 CFR 1910.120 Appendix B. PPE should be reviewed for appropriateness and
revised if necessary based on available information at the time a field team is deployed.
Figure 5-1. Site Safety Screening
Using the Buddy System
19

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Table 5-2 lists 29 CFR 1910.120 Appendix B Level D PPE and recommended safety supplies for field
activities.
Table 5-2. Level D PPE and Safety Supplies
Level D PPE
Item
Notes
Coveralls
One per individual
Gloves1
Optional. Chemical resistant, various sizes and multiple pairs
Boots/shoes, chemical-resistant steel toe and
shank
One pair per individual
Boots, outer, chemical-resistant (disposable)
Optional. One pair per individual
Safety glasses or chemical splash goggles1
Optional. One per individual
Hard hat
Optional. One per individual
Escape mask
Optional. One per individual
Face shield
Optional. One per individual
Safety Supplies
Item
Notes
Heavy duty plastic trash bags
For disposal of coveralls, gloves, etc.
Antiseptic or bleach wipes
For cleaning hands
Squirt bottle
For use with rinse water
First aid kit
For general first aid
Flashlight/headlamp
For working at night or in dark locations
Binoculars
For performing a visual site hazard assessment at a safe
distance
Cell phone or 800 MHz radio2
For communication with utility management
1Personnel should wear gloves and chemical splash goggles during sample collection activities.
2Use of public safety channels in the designated public safety spectrum of 800 MHz radios requires permission of the regional public
safety planning committee; however, other channels can be used by the utility for internal communications.
20

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Section 6: Quality Assurance
The utility should have a quality management program that addresses instruction, training, and procedures
for field methods. It is beyond the scope of this guidance to provide a comprehensive discussion of
quality management programs or development of Quality Assurance Project Plans (QAPPs). Additional
information regarding quality assurance for field activities is available from EPA 's Drinking Water
Laboratory Certification Program and The National Environmental Laboratory Accreditation Council
Institute ("TND. Certification or accreditation is not required for field methods unless the results will be
used for compliance reporting. Data Quality Objectives (DQOs) should be established to ensure that
selected field methods can produce results of sufficient quality for their intended use. Data quality
indicators, acceptance criteria, and data quality assessment should be described in the QAPP for each
field method. At a minimum, the utility's QAPP for field response should include the elements listed in
Table 6-1.
Table 6-1. Elements of a Quality Assurance Project Plan for Field Response
•
Roles and responsibilities
•
Periodic manufacturer calibration (if required) of equipment
•
Document control
•
Quality control for field methods
•
Employee training
•
Documentation of field results
•
Standard operating procedures
•
Maintenance of emergency response sampling and analysis kits
•
Initial demonstration of capability
•
Traceability of standards and reagents
•
Continuing demonstration of
•
Sample handling and COC

capability (proficiency testing)
•
Data review and validation
•
Equipment maintenance logs
•
Data management
Quality Control (QC) evaluates the performance of field testing. QC and acceptance criteria should be
described in the QAPP and respective procedures. QC instructions included with most field kits and
instruments should be followed. Additional QC may be warranted depending on DQOs. Table 6-2 lists
QC for field methods, although not all are relevant to every method.
Table 6-2. Quality Control for Field Methods
Quality Control
Description
Instrument checks
Performed for continuous read instruments to ensure instrument is operating within
manufacturer's specifications prior to use.
Blank sample
Analyzed at each sampling location to evaluate background levels of contamination or to
demonstrate a non-detected baseline value for the method.
Initial instrument
calibration
If method requires daily calibration, it is recommended that calibration be performed in a
controlled environment (e.g., laboratory or staging area) when possible.
Continuing
calibration check
Performed daily prior to analyzing samples to ensure that the instrument calibration is
acceptable. Calibration verification standards should bracket the expected ranges of sample
concentrations or be at, or just below, the midpoint of the instruments calibrated range.
End meter check
Calibration check performed at the end of use.
QC sample
A reference sample from a different source than the calibration standards used to measure
the accuracy of the analysis method.
Field duplicates
Analysis samples to demonstrate precision.
Point-of-use QC
QC parameters that are measured in the field at the time of analysis of samples. Examples
of point-of-use QC include continuing calibration check, QC sample, field duplicates, blank
samples, and end meter checks.
Repeat testing
Conducted whenever an unusual result is determined for a specific sample location. Repeat
testing should include at a minimum the testing of a second aliquot of sample and may
include analysis of point-of-use QC.
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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Section 7: Procedures
Emergency response procedures are simple step-by-step instructions necessary to complete an activity.
Communication protocols, checklists, flowcharts, and forms with instructions are acceptable formats for
emergency response procedures. Emergency response procedures should be clearly written and easily
understood by a variety of personnel. Large fonts and plastic page sleeves or lamination can make
procedures more rugged for field work and easier to use.
The most qualified personnel to write emergency response procedures are those individuals who have
experience performing the activity. Additional guidance on preparing procedures can be found in
Guidance for Preparing. Standard Operating Procedures. Procedures and documentation can be tested for
completeness and clarity by having multiple field response personnel use and evaluate the procedures.
Periodic drills and exercises are the most effective means to test and refine procedures, especially for field
activities that require interfacing with other utility
departments or external parties such as field response partners
and laboratories. EPA's Water Qualify Surveillance and
Response System fSRS) Exercise Development Toolbox is
software that can be used to help utilities and their response
partners design, develop, conduct, and evaluate discussions
and operations-based exercises.
A Site Characterization and Sampling Plan (SC&SP) is an incident-specific set of instructions prepared
by utility management to guide field response activities. The SC&SP specifies the location of the
investigation site or sampling location; if samples should be
collected from a distribution main, service line, or premise;
possible health and safety concerns; field tests to be performed;
and the types of samples to collect for laboratory analysis. If
multiple locations will be investigated, a separate site-specific
SC&SP is required for each location. As new information becomes available, the SC&SP may be revised.
Appendix D is an example of an SC&SP. A template can be opened in Word by clicking the icon in the
callout box. A customized SC&SP can be pre-populated with capabilities the utility has to perform basic
and advanced field response activities. The SC&SP is usually developed in conjunction with the utility's
contamination response plan (EPA. 2008).
The SC&SP helps utility personnel mobilize for field response and guides what activities to perform at
each investigation site or sampling location. Starting with initial notification of a drinking water
contamination emergency, Table 7-1 lists steps, procedures, and documentation for the activities
described in Figure 1-1 of this guidance.
Utility Experience
After just four drills, one utility reduced
their time to complete all planned field
response activities by 50%.
j This template can be used to
l^y develop a Site Characterization
	| and Sampling Plan.
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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Table 7-1. Field Response Procedures and Documentation
Step
Procedures
Documentation
Pre-deployment
•	Field team is notified of the
investigation
•	Health and safety officer
reviews HASP
•	Field team receives the
SC&SP
•	Field teams prepare
supplies and instrumentation
•	Field team deploys to the
investigation site
•	Notification protocol for field team(s)
to mobilize for field response
•	Checklist of supplies needed to
perform activities described in
SC&SP
•	Procedures for initial calibration of
instruments
• SC&SP (Appendix D)
Arrival at site
• Communication check between field
team and designated utility contact
• Visual Site Hazard
Assessment Form
(Appendix A-1)
Visual site hazard assessment
• Visual site hazard assessment
instructions
•	Visual Site Hazard
Assessment Form
(Appendix A-1)
•	Photographs
Site safety screening
•	Site safety screening
instrumentation procedure(s)
•	Site control procedure to implement
if a hazard is detected
• Site Safety Screening Results
Form (Appendix B-2)
Sample collection
•	PPE procedure
•	Sample collection procedures
•	Site-specific sampling procedures
•	Decontamination of sample bottles
and supplies procedure
•	COC procedure
•	Field notebook
•	COC Form (Appendix A-5)
Water quality parameter testing
• Water quality parameter testing
procedures
• Water Quality Parameter
Results Form (Appendix A-4)
Rapid field testing
• Rapid field testing procedures
• Rapid Field Testing Results
Form (Appendix B-3)
Sample packaging and shipping
•	Notification protocol to alert
laboratories that samples are in
transit
•	Protocol for submitting water quality
parameter and rapid field testing
results forms to laboratories
•	Sample packaging procedure
•	Sample shipping procedure
•	Water Quality Parameter
Results Form (Appendix A-4)
•	Rapid Field Testing Results
Form (Appendix B-3)
•	COC Form (Appendix A-5)
•	Field notebook
The steps, procedures, and documentation contained in Table 7-1 conclude with sample packaging and
shipping, however, there are post-deployment activities not described in this table that should be
performed by field responders when they return. Procedures should be developed for the post-deployment
activities of:
•	Decontamination of personnel, equipment, and supplies
•	Disposal of waste
•	Data transfer and management
•	Filing and retention of paper records and photographs
•	Transfer of responsibilities to subsequent field response teams
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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Section 8: Emergency Response Sampling and Analysis Kits
Emergency Response Sampling and Analysis Kits (ERSAKs) are pre-planned sample bottle and supply
kits stored at the utility or staged at strategic locations in the distribution system. They are most often
prepared to expedite S&A that the utility would perform during the initial phases of response to possible
or credible contamination.
Sample Bottle Kit
An ERSAK Sample Bottle Kit should be prepared for each laboratory receiving samples. For example,
there should be a sample bottle kit for analyses that the utility will perform in their laboratories and
another kit for analyses that a partner laboratory will perform. Laboratory-specific coolers that are labeled
and ready to be shipped eliminate the need to re-pack samples at the utility for shipment to multiple
laboratories. Sample bottles for analyses that will be performed by a commercial laboratory can often be
purchased from the laboratory if they are contracted to perform the analyses.
Listed below are typical contents of an ERSAK sample bottle kit:
Inventory sheet of contents
Pre-labeled sample bottles
Preservatives and dechlorinating agents
Sample collection procedures
Packaging materials
A pre-filled COC form
Instructions for delivery and shipment of samples to
laboratories	_ , _ xjtl
Figure 8-1. ERSAK Sample Bottle Kit
Reagents need to be tracked and replaced when they expire, and instruments calibrated and maintained
whether ERSAKs are stored at the utility's laboratory or staged at secure locations in the distribution
system. As such, maintenance of ERSAKs should be included in the utility's QAPP for field response.
Supply Kit
A separate kit can be prepared for supplies, instrumentation, and test kits. Tables 2-1 and 2-3 can be
referenced to prepare an ERSAK supply kit appropriate for the planned S&A activities at a specific
location. A supply kit typically contains:
Inventory sheet
General sampling supplies
First aid supplies
PPE
Site specific sampling supplies
Water quality parameter testing supplies
Rapid field testing supplies
Field results forms (i.e., Water Quality Parameter
Report Form, Site Safety Screening Report Form,
Rapid Field Testing Report Form)
Storing ERSAKs
•	Extra COC forms
•	Procedures (may be compiled in a field guide)
•	Field notebook
ERSAKs stored at the utility's laboratory
may be easier to maintain and use if the
laboratory is centrally located. Staging of
ERSAKs in the distribution system,
however, is advantageous if the utility's
service area is large or field samplers
are already in the field when a drinking
water contamination emergency occurs.

These templates can be used Appendix E, Emergency Response Sampling and Analysis Kit
to create Emergency	Inventory Sheet Templates. is a customizable document. A
Response Sampling and	template can be opened in Word by clicking the icon in the
Analysis Kit Inventory Sheets.	,,* ,	~
callout box.
EMERGENCY RESPONSE ONLY J
DRINKING WATER COLLECTION KIT
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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Section 9: Resources
Basic Field Response Activities
Visual Site Hazard Assessment Form
This form can be used to record findings of a visual site hazard assessment. It can be customized
with utility-specific information and instructions. December 2016.
Click this link to open the assessment form template
Water Contaminant Information Tool
The Water Contaminant Information Tool (WCIT) is a secure online database with
comprehensive information about chemical, biological and radiochemical contaminants of
concern for the Water Sector. This tool compiles drinking water- and wastewater-specific data in
a one-stop, easy-to-use tool. WCIT's functionality and content were shaped and validated by
water utility professionals, scientists, and public health experts.
https: //www .epa. gov/waterlabnetwork/acce ss -water-contaminant-information-tool
Water Security Initiative: Guidance for Building Laboratory Capabilities to Respond to
Drinking Water Contamination
This document provides guidance to assist drinking water utilities with building laboratory
capabilities for responding to water contamination incidents. It presents contaminant classes of
concern; lists analytical methods for contaminants from those classes, and provides information
on the role of national laboratory networks in responding to drinking water contamination
incidents. EPA 817-R-13-001, March 2013.
https://www.epa.gov/sites/production/files/2015-
06/docuincnts/guidancc for building laboratory capabilities to respond to drinking water co
ntamination.pdf
Response Protocol Toolbox (RPTB): Planning for and Responding to Drinking Water
Contamination Threats and Incidents, Module 3 - Site Characterization and Sampling Guide
Module 3 of the RPTB addresses site characterization and sampling in response to contamination
threats and incidents. It was developed to help the water sector plan for and respond to suspected
terrorist incidents. EPA 817-D-03-003, December 2003.
https://www.epa.gov/waterutilitvresponse/drinking-water-and-wastewater-utilitv-response-
protocol-toolbox
Response Protocol Toolbox (RPTB): Planning for and Responding to Drinking Water
Contamination Threats and Incidents, Module 4 - Analytical Guide for Drinking Water Utilities
Module 4 of the RPTB helps drinking water utilities and laboratories understand how to develop
an analytical approach to water samples that may contain an unknown contaminant. EPA 817-D-
03-004, December 2003.
https://www.epa.gov/waterutilitvresponse/drinking-water-and-wastewater-utilitv-response-
protocol-toolbox
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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Sampling Guidance for Unknown Contaminants in Drinking Water
This document provides comprehensive guidance that integrates recommendations for pathogen,
toxin, chemical, and radiochemical sample collection, preservation, and transport procedures to
support multiple analytical approaches for the detection and identification of potential
contaminants in drinking water. This guidance document can be used to supplement a drinking
water utility's emergency response plan by providing detailed recommended sampling procedures
for use by utility personnel in response to a potential contamination event. EPA-817-R-08-003,
January 2017.
https://www.epa.gov/waterlabnetwork/sampling-guidance-unknown-contaminants-drinking-water
Water Laboratory Alliance - Response Plan
The Water Laboratory Alliance Response Plan provides processes and procedures for
coordinated laboratory response to water contamination incidents that may require additional
analytical support and a broader response than atypical laboratory can provide. This plan is
designed to work within existing Incident Command System structures and procedures to
facilitate emergency laboratory support to water contamination events. EPA 817-R-10-002,
November 2010.
https://www.epa.gov/sites/production/files/2015-
08/documents/water laboratory alliance response plan.pdf
Laboratory Capabilities
This template can be used to document a utility's laboratory capabilities and its laboratory
partners' capabilities, including contaminant or contaminant classes that are analyzed, analytical
methods, shipping addresses, and emergency point-of-contact information. December 2016.
Click this link to open the laboratory capabilities template
Sample Bottle Supply List
This template can be used with the Laboratory Capabilities template to document method title/ID,
sample bottle type and size, number of bottles required for sample analysis and quality control,
and method preservatives and dechlorinating agents. December 2016.
Click this link to open the sample bottle supply list template
AWOP Hydrant Sampler Procedure and Parts List
This resource provides a list of parts, the procedure, and a video showing the use of the Hydrant
Sampler developed by the AWOP. This sampler permits samples to be collected safely from
hydrants with the hydrant valve fully open.
https: //www .epa. gov/dwstandardsre gulations/hvdrant-sampler
Standard Practice for Sampling Liquids Using Grab and Discrete Depth Sampler, ASTM D6759-
09,2009
This ASTM standard of practice describes the design and operation of commonly available
sampling devices for the collection of samples from specified depths. These sampling devices and
techniques may be needed when sampling from storage tanks.
https: //www .astm. org/Standards/D675 9 .htm
Water Quality Parameter Report Form
This customizable form can be used for documenting water quality parameter results from a
single sampling location. This form can be modified, as needed, based on the water quality
parameter tests performed. December 2016.
Click this link to open the form template
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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Supplemental Information: Water Quality Parameter Testing Instrumentation
This resource contains additional information on water quality parameters, field instrumentation,
and purchase and maintenance costs. December 2016.
Click this link to open the PDF
Handling Criminal Investigation Samples: Maintaining Chain of Custody
This training includes an introductory video that links to the APTI training website where APTI
course number SI:303 COC can be taken online. After completing the APTI COC training, users
should return to the Water Laboratory Alliance Training Center to watch a follow-up video.
Credit for the training can be received by registering on the APTI website.
https://www.epa.gov/waterlabnetwork/water-laboratorv-alliance-training-center
Emergency Response Chain of Custody Form
This is a customizable form for documenting evidentiary COC and relevant field information for
recipient laboratories. It contains fields to enter field testing report form ID numbers so that
samples can be linked to water quality parameter and rapid field testing results. Recipient
laboratories may request this information priorto sample analysis. December 2016.
Click this link to open the form template
United States Geological Survey, National Field Manual for the Collection of Water-Quality Data,
Techniques of Water-Resources Investigation, Book 9 Handbooks for Water-Resources
Investigation Chapter A2. Selection of Equipment for Water Sampling
This document describes protocols and provides guidelines for U.S. Geological Survey (USGS)
personnel who collect data used to assess the quality of the Nation's surface-water and
groundwater resources. This chapter addresses the selection of the equipment commonly used by
USGS personnel to collect and process water-quality samples.
http://water.usgs. gov/owq/FieldManual/
Advanced Field Response Activities
HazMat Interview Form
This form helps utilities gather information pertaining to an emergency response partner's
capabilities to perform advanced activities. The form was developed for a HazMat partner but can
be customized for use with other emergency response partners. December 2016.
Click this link to open the form template
Site Safety Screening Report Form
This is a customizable form for documenting the results of site safety screening at a single
investigation site. The form includes fields to record instrument checks that are performed before
use to test that the instrument is functioning properly. This form can be modified, as needed,
based on the equipment used and checks performed. December 2016.
Click this link to open the form template
Supplemental Information: Site Safety Screening Instrumentation and Test Kits
This resource contains additional information on operation, vendors, and costs of site safety
screening instrumentation. December 2016.
Click this link to open the PDF
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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Rapid Field Testing Report Form
This is a customizable form for documenting the results of rapid field testing. This form can be
modified, as needed, based on the rapid field tests performed. December 2016.
Click this link to open the form template
Supplemental Information: Rapid Field Testing Instrumentation and Test Kits
This resource contains additional information on operation, vendors, and costs of rapid field
testing instrumentation and test kits. December 2016.
Click this link to open the PDF
Pipeline and Hazardous Materials Safety Administration, U.S. Department of Transportation
The Pipeline and Hazardous Materials Safety Administration of the United States Department of
Transportation (PHMSA) has developed this program to help train employees who perform
functions covered under the HMR.
http://www.phmsa.dot.gov/hazmat/outreach-training/training-modules
Guidance for Radiation Accident Management, Radiation Emergency Assistance Center/Training
Site
The Radiation Emergency Assistance Center/Training Site provides emergency medical
consultation for incidents involving radiation anywhere in the world. The website provides a
general overview of methods of radiation detection, surveying, types of exposure, and
management of radiation emergencies.
https://orise.orau.gov/reacts/guide/detect.htm
A Review of Chemical Warfare Agent (CWA) Detector Technologies and Commercial-Off-The-
Shelf Items
This paper provides an overview of literature and information obtained from manufacturers of
technologies used in commercially available equipment currently employed for the detection of
CWAs and toxic industrial chemicals.
www. dtic .mil/cgi-bin/GetTRDoc? AD=AD A5 02856
National Service Center for Environmental Publications
The National Environmental Publications Internet Site (NEPIS) is a digital repository for the
National Service Center for Environmental Publications (NSCEP), and includes a simple and
advanced search function for users to find information about topics they may be researching.
Environmental Technology Verification Program (ETV) and Technology Testing & Evaluation
Program (TTEP) reports are included in this repository; utilities may use this site to access
additional information on field technologies they may be interested in purchasing to support field
response. Direct links to ETV and TTEP reports for some field technologies are provided in the
Supplemental Information Appendices.
https://www.epa.gov/nscep
All Hazards Receipt Facility Screening Protocol
The All Hazards Receipt Facility Screening Protocol discuss the process for screening samples of
unknown chemical, explosive, and radiological hazards submitted to an All Hazards Receipt
Facility (AHRF). This document includes techniques and instruments for this screening.
EPA/600/R-08/105, September 2008.
https://cfpub.epa.gov/si/si public record report.cfm?dirEntrvId= 199346
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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Staffing
Staffing Plan Template
This is a customizable form for documenting personnel who have been trained to perform basic
and advanced field response activities. A staffing plan should include responsibilities, names of
primary and backup personnel, contact information, and business and non-business hours of
availability. December 2016.
Click this link to open the staffing plan template
Quality Assurance
EPA's Drinking Water Laboratory Certification Program
The Drinking Water Laboratory Certification Program provides information regarding the
requirements for a laboratory to be certified for drinking water analyses, including training,
approved methods, and the manual for certification.
https://www.epa.gov/dwlabcert
The National Environmental Laboratory Accreditation Council Institute (TNI)
TNI is an organization that develops consensus standards used for the accreditation of
environmental laboratories. They also provide training and conferences related to laboratory
certification.
http://www.nelac-institute.org/
Guidance for Quality Assurance Project Plans
This document provides guidance to EPA employees and other organizations involved in
developing Quality Assurance (QA) Project Plans that address the specifications listed in EPA
Requirements for QA Project Plans (QA/R-5). EPA/240/R-02/009, December 2002.
https://www.epa.gov/qualitv/guidance-qualitv-assurance-proiect-plans-epa-qag-5
Procedures
Guidance for Preparing Standard Operating Procedures
This document provides a standard working tool that can be used to document routine quality
system management and technical activities. It is one of the EPA's Quality System Series
documents. These documents describe EPA policies and procedures for planning, implementing,
and assessing the effectiveness of the quality system. EPA/600/B-07/001, April 2007.
https://www.epa.gov/qualitv/guidance-preparing-standard-operating-procedures-epa-qag-6-
march-2001
SRS Exercise Development Toolbox
This tool helps utilities to design, develop, conduct, and evaluate discussion-based and
operations-based exercises for an SRS. This software enables utilities and their response partners
to conduct exercises that educate participants and improve procedures. March 2016.
https://www.epa.gov/waterqualitvsurveillance/water-qualitv-surveillance-and-response-svstem-
exercise-development-toolbox
Site Characterization and Sampling Plan (SC&SP)
An SC&SP is an incident-specific set of instructions prepared by utility management or the
Incident Commander to guide field response activities. This template can be modified, as needed,
prior to use during field response. December 2016.
Click this link to open the SC&SP template
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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Emergency Response Sampling and Analysis Kits
Emergency Response Sampling and Analysis Kit Inventory Sheet Templates
These templates include a sample bottle inventory sheet and supply kit inventory sheet which are
provided as customizable documents. December 2016.
Click this link to open the inventor}/ sheet templates
Lessons Learned from Drinking Water Utilities
Philadelphia Water Department Contamination Warning System Demonstration Pilot Project:
Exercises and Lessons Learned to Improve Response Preparedness for Site Characterization and
Sampling
This paper provides lessons learned from the Philadelphia Water Department Contamination
Warning System Demonstration Pilot Project based on the conduct of six site characterization and
sampling exercises. The lessons learned are compiled into two general categories described
below: (1) Designing, Deploying, and Evaluating the S&A Component; and (2) Site
Characterization and Sampling. May 2013.
http://www.ch2m.eom/sites/default/files/content/article/attachments/CH2M-HILL-Improve-
Response-Preparedness.pdf
Philadelphia Water Department Contamination Warning System Demonstration Pilot Project: Site
Characterization and Water Sampling
This paper summarizes the site characterization objectives, design and related processes, site
characterization sample activities, laboratory procedures, and available analytical support based
on the Philadelphia Water Department Contamination Warning System Demonstration Pilot
Project. May 2013.
http://www.ch2m.com/sites/default/files/content/article/attachments/CH2M-HILL-Site-
Characterization .pdf
Philadelphia Water Department Contamination Warning System Demonstration Pilot Project:
Safety Screening for Radiological Contaminants During Site Characterization
This paper provides an overview of site characterization, detailed information on site safety
screening tests for radiologicals, a Radiological Fact Sheet, and safety levels support based on the
Philadelphia Water Department Contamination Warning System Demonstration Pilot Project.
May 2013.
http://www.ch2m.com/sites/default/files/content/article/attachments/CH2M-HILL-Safetv-
Scrccning-Radiological-Contaminants.pdf
Water Security Initiative: Evaluation of the Sampling and Analysis Component of the
Cincinnati Contamination Warning System Pilot
This paper provides a summary and evaluation of the S&A component as developed for the
Cincinnati Contamination Warning System pilot. Additionally, this paper contains details about
the methods, coverage, operational reliability, sustainability, and timeliness of response during
this pilot. EPA 817-R-14-001G, April 2014.
https://www.epa.gov/sites/production/files/2015-
06/documents/wsi evaluation of the sampling and analysis component of the Cincinnati con
tamination warning system pilot.pdf
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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Summary of Implementation Approaches and Lessons Learned from the Water Security Initiative
Contamination Warning System Pilots
This report provides a summary of key findings from five water utilities that participated in a
pilot program to design and demonstrate a sustainable Contamination Warning System capable
of providing timely detection of and response to drinking water contamination incidents in a
water distribution system. Specifically, this document provides a concise overview of
implementation approaches and lessons learned from the pilots that are potentially useful to
utilities interested in implementing a Water Quality Surveillance and Response System. EPA
817-R-15-002, October 2015.
http: //www .epa. gov/site s/production/ files/2015 -
12/documents/wsi pilot summary report 102715.pdf
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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Section 10: References
EPA, 2008. Water Security Initiative: Interim Guidance on Developing Consequence Management Plans
for Drinking Water Utilities, EPA 817-R-08-001.
EPA, 2009. Distribution System Water Quality Monitoring: Sensor Technology Evaluation Methodology
and Results, EPA 600-R-09-076.
EPA, 2012. Coordination of the Water and Emergency Services Sectors: An Important Step to Better
Response, EPA 817-K-12-001.
EPA, 2014. Water Security Initiative: Evaluation of the Sampling and Analysis Component of the
Cincinnati Contamination Warning System Pilot, EPA 817-R-14-001G.
EPA, 2015a. Sampling and Analysis Primer for Water Quality Surveillance and Response Systems, EPA
817-B-15-002F.
EPA, 2015b. Consequence Management Primer for Water Quality Surveillance and Response Systems,
EPA 817-B-15-002E.
EPA, 2015c. Summary of Implementation Approaches and Lessons Learned from the Water Security
Initiative Contamination Warning System Pilots, EPA 817-R-15-002.
EPA, 2015d. Online Water Quality Monitoring Primer for Water Quality Surveillance and Response
Systems, EPA 817-B-15-002A.
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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Glossary
buddy system. A system of organizing employees into work groups in such a manner that each employee
of the work group is designated to be observed by at least one other employee in the work group. The
purpose of the buddy system is to provide rapid assistance to employees in the event of an emergency.
calibration. The checking, adjusting, or systematic standardizing of the graduations of a quantitative
measuring instrument.
compliance monitoring. EPA's and states' primary means of monitoring public water system
compliance with the Safe Drinking Water Act and implementing regulations is the review and evaluation
of analytical results of water samples collected by public water systems.
concentration. In solutions, the mass, volume, or number of moles of solute present in proportion to the
amount of solvent or total solution. Common measures are molarity, normality, percent, and by specific
gravity scales.
confirmed. Contamination is considered confirmed when the analysis of all available information
provides definitive, or nearly definitive, evidence of the presence of a specific contaminant or
contaminant class in a distribution system. While positive results from laboratory analysis of a sample
collected from a distribution system can be a basis for confirming contamination, a preponderance of
evidence, without the benefit of laboratory results, can lead to this same determination.
contamination. The introduction of microorganisms, chemicals, waste, or sewage into a drinking water
distribution system that has the potential to cause harm to a utility or the community served by the utility.
credible. Contamination is considered credible if information collected during the investigation of
possible contamination corroborates a validated indicator of contamination.
dechlorinating agent. A chemical additive that removes chlorine or chloramine from water.
disinfectant residual. The remaining chemical (commonly chlorine or chloramine) used to prevent
regrowth of microorganisms and maintain water quality in the drinking water distribution system.
dissolved oxygen. Measure of water quality indicating free oxygen dissolved in water.
distribution system operator. Utility personnel responsible for installation, operation, and maintenance
of water valves in the distribution system including fire hydrants.
hazardous material. A broad term that includes all substances that can be harmful to people or the
environment; or a substance or material that could adversely affect the safety of the public, handlers, or
carriers during transportation.
Hazardous Materials Response Unit (HazMat). A specially trained unit of professionals with
responsibility for responding to uncontrolled releases of hazardous materials. In situations where the
presence of hazardous materials is suspected or discovered, HazMat supports implementation of site
characterization activities.
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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Health and Safety Plan (HASP). A plan for a workplace that is designed in accordance with the
legislative requirements covering the roles and responsibilities of the staff, the emergency action plan, etc.
A HASP is designed to serve and protect the individuals affected by the organization in all matters of
health, wellbeing, and safety.
Incident Commander. A person responsible for directing and controlling resources by virtue of explicit
legal, agency, or delegated authority.
investigation site. The location where site characterization activities are performed. If a suspected
contamination site has been identified, it will likely be designated as a primary investigation site.
Additional or secondary investigation sites may also be identified due to the potential spread of a
contaminant.
job hazard analysis. A technique or process that focuses on job tasks as a way to identify hazards before
they occur by analyzing the relationships between the worker, the tasks, the tools, and the work
environment.
Oxidation Reduction Potential (ORP). A measure, in millivolts, of the tendency of a chemical
substance to oxidize or reduce another chemical substance. The ORP of a solution is a measure of the
oxidizing or reducing power of the solution.
Personal Protective Equipment (PPE). Equipment and supplies designed to protect employees from
serious injuries or diseases resulting from contact with chemical, radiological, biological, or other
hazards. PPE includes face shields, safety glasses, googles, laboratory coats, gloves, and respirators.
pH A measure of the relative acidity or alkalinity of water. pH is the negative logarithm of the hydrogen
ion concentration (-loglO[H+]) where H+ is the hydrogen ion concentration in moles per liter. Neutral
water has a pH value of 7.
possible. Contamination is considered possible if an indicator of contamination is investigated and
contamination cannot be ruled out.
preservative. Refrigeration and/or reagents added at the time of sample collection (or later) to maintain
the chemical or biological integrity of the sample.
quality assurance. A set of activities that ensures that development or maintenance processes are
adequate in order for a system to meet its objectives.
Quality Assurance Project Plan (QAPP). A written document outlining the procedures a monitoring
project will use to ensure the data it collects and analyzes meets project requirements.
quality control. A set of activities designed to evaluate the products developed for a system to meet its
objectives.
rapid field testing. Testing performed in the field to identify specific contaminants or contaminant
classes in water and to help determine if additional personal protective equipment or safety precautions
are necessary and to focus the investigation.
response partners. A subset of external partners that assist a water utility during emergency response
activities such as site characterization, laboratory analysis, public notification, and provision of alternate
water supply.
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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
sample custodian. The utility individual responsible for maintaining control of drinking water samples
from collection until shipment or delivery to a laboratory for analysis. Primary responsibilities include
ensuring sample bottles are properly labeled and packaged and that chain of custody is properly
maintained and documented.
Semi-volatile Organic Compounds (SVOCs). Organic compounds, composed primarily of carbon and
hydrogen atoms, that have boiling points greater than 200ฐC and volatilize slowly at standard temperature
(20ฐC) and pressure (1 atm). Common SVOCs include phenols and phthalates.
site characterization. The process of collecting information from the site of a suspected contamination
incident. Site characterization activities include the visual site hazard assessment, site safety screening,
rapid field testing, sample collection, and sample packaging and shipping.
Site Characterization Team (SCT). A group of utility personnel that have trained together to perform
the site characterization activities such as visual site hazard assessment, site safety screening, rapid field
testing, sample collection, and sample packaging and shipping.
Site Characterization Team (SCT) Leader. The utility individual responsible for coordinating the site
characterization activities in the field and ensuring that utility management or the Incident Commander
remains informed as those activities progress.
site safety screening. The process of screening for environmental hazards at the site of a field
investigation to help ensure worker safety. Typical site safety screening includes instrumentation for
monitoring volatile organic compounds or combustible gases and radiation.
specific conductance. A measure of the ability of a solution to carry an electrical current.
staging area. Temporary location for available resources. A staging area can be any location in which
personnel, supplies, and equipment can be temporarily housed or parked while awaiting operational
assignment.
Standard Operating Procedure (SOP). A standardized process for accomplishing a task, operating a
piece of equipment, or running a system.
Total Organic Carbon (TOC). A measurement of the amount of organic carbon in water.
turbidity. The cloudy appearance of water caused by the presence of tiny particles. High levels of
turbidity may interfere with proper water treatment and monitoring.
Volatile Organic Compounds (VOCs). Organic compounds, composed primarily of carbon and
hydrogen atoms, that vaporize at standard temperature (20ฐC) and pressure (1 atm). Common VOCs
include benzene, trichloroethane, and toluene.
35

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Appendix A
Forms and Templates for Basic Field Response Activities

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Appendix A-1: Visual Site Hazard Assessment Form
General Information
Site Name or ID:
Date:
Site Address:
Time of Arrival:
Type of
Facility:
~	Source water ~ Treatment plant ~ Pump station
~	Ground storage tank ~ Elevated storage ~ Finished water
~	Distribution main tank reservoir
~ Hydrant ~ Service connection
~	Other:

Weather Conditions at Site:
Additional Site Information:
Designated Contact (Name, Title, and Phone Number):
Communication Check: ~ Phone ~ 2-wav radio ~ Diqital ~ Other:
Contact Time: Individuals) Contacted:

Site Approach
Immediate
Hazards:
~	None
~	Fire
~	Signs of a potential explosive hazard (e.g., devices with
exposed wires)
~	Hazardous materials release
~	Unauthorized personnel/intruder onsite
~	Other
Time of Approach to Site:

hazards are discovered STOP and WITHDRAW****
Notify Designated Contact and await further instructions
Signs of
Chemical
Hazards:
~	None
~	Dead or stressed vegetation
~	Unexplained liquids
~	Dead animals
~	Clouds or vapors
~	Odors
~	None ~ Irritating ~ New mown hay
~	Sulfur ~ Pungent ~ Bitter almond
~	Sweet/fruity ~ Skunky ~ Other
Unusual
Vehicle Found
at the Site:
~	None ~ Flatbed truck ~ Construction vehicle
~	Car/sedan ~ SUV ~ Pickup truck
~	Other
Describe make/model/year/color, license plate #, and logos or markings:
37

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Site Approach (continued)
Signs of
Intrusion or
Tampering:
~	None ~ Open/damaged access Signs of sequential intrusion
~	Open/damaged gates, doors, hatches (e.g., locks removed from a
or windows ~ Facility in disarray gate and hatch)?
~	Missinq/damaqed equipment ~ Other: ~ Yes ~ No
~	Cut locks/fences
Describe signs of tampering:
Unusual
Equipment:
~	None ~ Discarded PPE (e.q., ~ Other:
~	Tools (e.q., wrenches, bolt gloves, masks)
cutters) ~ Hardware (e.g., valves,
~	Lab equipment (e.g., beakers, pipe)
tubing) ~ Pumping equipment
Describe equipment:
Unusual
Containers:
Tvce of container: Condition of container:
~	None ~ Bottle/jar ~ Opened ~ Damaged/leaking
~	Plastic bag ~ Pressurized ~ Unopened ~ Intact/dry
~	Test tube cylinder ~ New
~	Drum/barrel ~ Other: ~ Old
~	Box/bin
~	Bulk container
Describe container size, labeling/placards, and visible contents:
****STOP and REPORT****
Report to Designated Contact
Approval granted to proceed with sample ~ Yes
collection? ~ No
Time of Site Exit:
38

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Visual Site Hazard Assessment Form Instructions
General Information
Site Name or ID
Provide the site name or ID where the visual site hazard assessment is being
conducted. This form is for a single site.
Site Address
Provide the full street address of the site. If a street address is not available, the
physical location of the site should be recorded in a clear manner.
Date
Enter the date that the site is being assessed.
Time of Arrival
Enter the time of arrival to the site.
Type of Facility
Select the appropriate box to indicate the type of facility being assessed. If the type
of facility being assessed is not listed, select the box marked "Other" and describe
the type of facility.
Weather Conditions at Site
Enter a description of the weather conditions at the site. Examples of conditions to
describe include: temperature, wind speed, wind direction, and precipitation.
Additional Site Information
Enter any other information pertinent to the site not included in the "General
Information" section.
Designated Contact
Enter the name, title, and phone number of the person to whom results should be
reported from the field.
Communication Check
Select the method(s) used for communication, time contact established, and
individual(s) contacted.
Site Approach
Immediate Hazards
If an immediate hazard is observed during site approach, select the appropriate box
to indicate the hazard. If the type of hazard observed is not listed, select the box
marked "Other" and describe the hazard.
Time of Approach to Site
Enter the time of approach to the site.
Signs of Chemical Hazards
If signs of a chemical hazard are observed during the site assessment, select the
appropriate box to indicate the hazard.
Unusual Vehicle Found at
the Site
If an unusual vehicle is observed during the site assessment, select the appropriate
box to indicate the type of vehicle. If the type of vehicle is not listed, select the box
marked "Other" and describe the vehicle. Enter the make/model/year/color and
license plate number of the vehicle in the space provided.
Signs of Intrusion or
Tampering
If signs of intrusion or tampering are observed during the site assessment, select the
appropriate box. Provide a description of the signs of intrusion or tampering.
Unusual Equipment
If unusual equipment is observed during the site assessment, select the appropriate
box. Provide a description of the equipment.
Unusual Containers
If unusual containers are observed during the site assessment, select the appropriate
box to indicate the type of container and condition of the container. Provide a
description of the container.
Approval granted to
proceed with sample
collection?
Select "Yes" or "No" to indicate whether approval has been granted to proceed with
sample collection.
Time of Site Exit
Enter the time of exit from the site.
39

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Appendix A-2: Example Laboratory Capabilities
Below are example laboratory capabilities to illustrate the information needed to prepare sample bottles,
supplies, and shipping information.
Contaminant or Class
Method
Laboratory and
Shipping Address
Emergency
Point-of-Contact
Emergency
Phone Number
Total organic carbon
(TOC)
SM1 5310 B
Utility Lab
-address-
Primary:
Backup:
(xxx) xxx-xxxx
(xxx) xxx-xxxx
UV254
SM1 5910 B
Semi-volatile organic
compounds (SVOC)
screen
EPA 3510 C/8270 D
Volatile organic
compounds and total
trihalomethanes (TTHMs)
EPA 524.2
Anions
EPA 300.1
Coliforms/E. coli
SM1 9223 (Colilert-18ฎ)

Glyphosate
EPA 547
Environmental
Laboratory A
-address-
Primary:
Backup:
(xxx) xxx-xxxx
(xxx) xxx-xxxx
Diquat and paraquat
EPA 549.2
Carbamate pesticides
EPA 531.2
Diesel range organics
screen
EPA 3510 C/8015 C
Metals
EPA 200.8
Total cyanide
EPA 335.4

Microcystins and
nodularin
EPA 544
Environmental
Laboratory B
-address-
Primary:
Backup:
(xxx) xxx-xxxx
(xxx) xxx-xxxx
CryptosporidiumlGiardia
EPA 1623
Haloacetic acids (HAA5)
EPA 552.2

Radiochemical - gross
alpha and beta
EPA 900.0
State Health
Laboratory
-address-
Primary:
Backup:
(xxx) xxx-xxxx
(xxx) xxx-xxxx
Radiochemical - gross
gamma
EPA 901.1
Select pathogens and
biotoxins
LRN2 Bioterrorism
Threat (BT) Agent
Screening Protocol
1Standard Methods for the Examination of Water and Wastewater
laboratory Response Network
40

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Appendix A-3: Example Sample Bottle Supply List
The example sample bottle supply list below is based on the Laboratory Capabilities Example contained
in Appendix A, and is for illustrative purposes only. Individual utility laboratory capabilities will vary.
Contaminant or
Class
Method
Bottle Type
Bottle
Size
No. of
Samples2
Required
Dechlorinating
Agent
Preservative3
Total organic
carbon (TOC)
SM1 5310 B
TOC certified,
amber glass w/
PTFE-lined
screw cap
500 mL
2
None
HCI, to pH<2;
store in dark at
<6ฐC
UV254
SM1 5910 B
TOC certified,
amber glass w/
PTFE-lined
screw cap
500 mL
2
None
No
Semi-volatile
organic
compounds
(SVOC) screen
EPA 3510
C/8270 D
Amber glass w/
PTFE-lined
screw caps
1 L
4
Sodium
thiosulfate
(80 mg/L)
Store at < 4ฐC;
do not freeze
Volatile organic
compounds
(VOCs) and total
trihalomethanes
(TTHMs)
EPA 524.2
Glass w/ PTFE-
lined septa (fill
with no
headspace)
40 mL
4
Ascorbic acid (25
mg/40 mL) for
Cb < 5 mg/L;
plus 25 mg for
Cb > 5 mg/L
Two drops of
1:1 HCI for each
40 mL to pH <
2; store at <
6ฐC, do not
freeze
Anions
EPA 300.1
HDPE plastic
100 mL
2
None
None
Coliforms/E. coli
SM1 9223
(Colilertฎ-18)
IDEXX Shrink-
banded,
disposable
vessel
120 mL
2
Bottle is pre-
packaged with
sodium
thiosulfate
Store <10ฐC, do
not freeze
Glyphosate
EPA 547
Amber glass w/
PTFE-lined
septa
60 mL
2
Sodium
thiosulfate
(100 mg/L)
Store at < 4ฐC
Diquat and
paraquat
EPA 549.2
Amber PVC
high density or
silanized glass
1 L
2
Sodium
thiosulfate
(100 mg/L)
H2SO4 to pH <
2; if biologically
active, < 4ฐC;
do not freeze
Metals
EPA 200.8
HDPE Plastic
125 mL
2
None
Trace metal
grade nitric acid
to pH < 2
Total cyanide
EPA 335.4
Plastic
50 mL
2
Ascorbic acid (60
mg/L) if positive
for iodide-starch
indicator paper
10 M sodium
hydroxide to pH
> 12; store at <
4ฐC
Carbamate
pesticides
EPA 531.2
Amber glass w/
PTFE-lined
septa
60 mL
2
Sodium
thiosulfate
(80-320 mg/L)
KH2C6H5O7 to
pH -3.8, store
at < 6ฐC; do not
freeze
Diesel range
organics screen
EPA 3510
C/8015 C
Amber glass w/
PTFE-lined
screw caps
1 L
4
Sodium
thiosulfate
(80 mg/L)
Store at < 4ฐC;
do not freeze
41

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Contaminant or
Class
Method
Bottle Type
Bottle
Size
No. of
Samples2
Required
Dechlorinating
Agent
Preservative3
Microcystins and
nodularin
EPA 544
Amber glass w/
PTFE-lined
screw caps
500 mL
2
Ascorbic acid
(100 mg/L)
Trizma - 7.75
g/L; 2-
Chloroacetamid
e, 2 g/L; EDTA,
0.35 g/L; store
at <6ฐC
Cryptosporidium/
Giardia
EPA 1623
LDPE
Cubitainer
(sterile)
10 L
2
Sterile sodium
thiosulfate
(0.01% final)
Store <10ฐC, do
not freeze
Haloacetic acids
(HAA5)
EPA 552.2
Amber glass w/
PTFE-lined
septa
60 mL
2
None
Ammonium
chloride (100
mg/L)
Radiochemical -
gross alpha and
beta
EPA 900.0
Plastic
(polypropylene,
polyethylene) or
borosilicate
glass
1 L
2
None
Nitric acid to pH
<2
Radiochemical -
gross gamma
EPA 901.1
Plastic
(polypropylene,
polyethylene) or
borosilicate
glass
1 L
2
None
Nitric acid to pH
<2
Select pathogens
and biotoxins
LRN4
Bioterrorism
Threat (BT)
Agent
Screening
Protocol
LDPE
Cubitainer
(sterile)
20 L
2
10 mL of sterile
10% (w/v)
sodium
thiosulfate
Store <10ฐC, do
not freeze
1Standard Methods for the Examination of Water and Wastewater
2Number of samples required per sampling location, not including field blanks.
3Unless otherwise indicated all samples will be shipped on ice and stored as specified,
laboratory Response Network
42

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Appendix A-4: Water Quality Parameter Report Form
General Information
Site Name or ID:
Date:
Site Address:
Sample Collection Time:
Team Members:
Report Form ID:
Designated Contact (Name, Title, and Phone Number):
Meter/Kit IDs
Field Point of Use QC
Parameter
Blank or
Background
Result
QC Lot Number
QC True Value
QC Result
Acceptance
Range


















****STOP and REPORT****
If a field point-of-use QC result is outside of acceptance range, report the result to the
Designated Contact before proceeding.
Sample Results
Parameter
Units
Sample Result
Duplicate Result
Expected Range















*****Sjop and REPORT****
Verbally report results to Designated Contact.
Deviations from SOP(s) and Other Notes
Submitted By
Report Submitted By (PRINT):

Report Submitted By (Signature):

Date:

43

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Water Quality Parameter Report Form Instructions
General Information
Site Name or ID
Provide the site name or ID where water quality parameters are being measured. This
form is for a single sample location.
Site Address
Provide the full street address of the site. If a street address is not available the physical
location of the site should be recorded in a clear manner.
Team Members
Record the names of team members performing water quality parameter testing.
Designated Contact
Enter the name, title, and phone number of the person to whom results should be
reported from the field.
Date
Enter the date that the water quality parameters are measured.
Sample Collection Time
Enter the collection time for the sample.
Report Form ID
Enter a unique ID number for the form. This number will be used to link water quality
parameter results to samples on the chain of custody form.
Meter/Kit IDs
Enter the ID for the meter or kit used to measure the water quality parameters.
Field Point of Use QC
Parameter
List the parameters that are being measured. Field point-of-use QC samples are
analyzed in the field before analyzing collected samples.
Blank or Background
Result
Enter the result(s) for blank or background sample(s), if taken.
QC Lot Number
Enter the lot number(s) for the point-of-use QC sample(s). Point-of-use QC samples may
not be analyzed at every sample location.
QC True Value
Enter the true value(s) for the point-of-use QC sample(s).
QC Result
Enter the result(s) for the point-of-use QC sample(s).
Acceptance Range
Enter the acceptance range for the point-of-use QC sample(s).
Sample Results
Units
Enter the units for the sample result(s).
Sample Result
Enter the result(s) for the sample(s).
Duplicate Result
Enter the result(s) for the duplicate measurement(s), if taken.
Expected Range
Enter the expected range for the water quality parameter(s) based on current expected
values for location. The expected range should be known before water quality parameter
testing.
Deviations from SOP(s) and Other Notes
Document any deviations or changes to SOP(s) or other notes related to water quality parameter testing.
Submitted By
Report Submitted By
(PRINT)
The printed name of the individual recording results and submitting the report to the
utility manager or Incident Commander.
Report Submitted By
(Signature)
The signature of the individual recording results and submitting the report to the utility
manager or Incident Commander.
Date
The date the results are submitted to the utility manager or Incident Commander.
44

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Appendix A-5: Emergency Response Chain of Custody Form
Utility Name:




Analysis Request



Utility Project ID #:











COC ID#:




Paqe of
Street Address:







































City, State, Zip Code:
















Cooler ID #:




Total # Bottles in
Point-of-Contact:






















Cooler:
Point-of-Contact Phone #:






































Field Samplers:
Requested
Turnaround Time:
Recipient laboratory if different from above.















LaDoraiory Name:

















COC Com Dieted bv:



























Shipping Address:



















****Laboratory Use Only****
City, State, Zip Code:











Laboratory Project ID #:

Samples Received Temp.:
























Point-of-Contact:

















Samples Received

Cooler Custody Seal Intact?
Point-of-Contact Phone #:
















Date and Time:


Yes D No D None D


















Samples Checked Against

Sample Custody Seals Intact?







^ Enter Preservation Code1 ^
uuu Dy:



Yes D No D None D


s Q

Collected
















Sample ID
ob
o
o"
CD
ro "5
w CD
_Q 
-------
Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Emergency Response Chain of Custody Form Instructions
Address Field
Enter the utility name, address, and point-of-contact information. Enter the laboratory address and point-of-contact
information, if different from the utility.
Analysis Request
In each column enter a specific analysis that will be requested.
Enter Preservation Code
Enter the preservation code if preservative is added to the sample bottle in the field, or is provided in the bottle from
the laboratory. For convenience, common preservatives are footnoted below.
COC Information
Utility Project ID #
Enter the utility project ID number if assigned.
COC ID #
Enter the ID number for the COC.
Paqe of
If multiple COCs will be grouped together, enter the number of the
current COC out of the total number of COCs in the group.
Cooler ID #
Enter the ID number for the cooler associated with the COC.
Total # Bottles in Cooler
Enter the total number of bottles included in the shipping cooler.
Field Samplers
Enter the names, or IDs, of the field samplers who collected samples.
Requested Turn Around Time
If a specific turnaround time is requested, it should be entered here.
Leave this field blank if it is not applicable.
COC completed by
Enter the name, or ID, of the individual who completed the COC.
**** Laboratory Use Only****
Laboratory Project ID #
Enter the laboratory project ID number if assigned.
Samples Received Temp.
Record the temperature of the samples when received at the laboratory.
Samples Received Date and Time
Enter the date and time of receipt of samples at the laboratory.
Cooler Custody Seal Intact?
Record if the custody seal was intact when received at the laboratory.
Sample Custody Seals Intact?
Record if the custody seals were intact when the samples were received
at the laboratory.
Samples Checked Against COC by
Enter the name of the individual who checks the samples against the
COC.
Sample Information
Sample ID
Enter the sample ID for each bottle. Each sample bottle should be
entered on a different row and have a unique ID.
G, C, or S
Enter the appropriate code for the sample: G for a grab sample, C for a
composite sample, or S for a sub-sample from a large volume container.
If Sub-Sampled, Large Bottle ID
Enter the ID of the large bottle from which sample was sub-sampled.
Location ID
Provide the location ID for each sample. If all samples are from same
location, enter the address below.
Collected Date/Time
Enter the date and time the sample was collected. Use 24 hour military
time.
Check Below For Analysis
Requested
Enter a check mark at the intersection of the "Sample ID" row and
"Analysis Request" column for the analysis that is requested.
Water Quality Parameter Report ID
Enter the Water Quality Parameter Report ID for the sample. If none
performed, enter "none".
Rapid Field Testing Report ID
Enter the Rapid Field Testing Report ID for the sample. If none
performed, enter "none".
Remarks
Enter any remarks related to the sample.
Special Instructions
Enter any special instructions that relate to all of the samples listed on the COC in this area.
Sample Transfer Documentation
Individuals who relinquish or receive the samples should sign the COC form, enter their affiliation, and enter the
date and time of each transfer of samples. Use 24 hour military time.
46

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Appendix B
Forms and Templates for Advanced Field Response Activities
47

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Appendix B-1: HazMat Interview Form
The following interview form is provided to facilitate information exchange between local HazMat and
the utility.
Attendees
Organization
Phone
Email




























1.	What geographic area do HazMat responders in your organization serve?
2.	What type of incidents do HazMat responders in your organization typically respond to?
3.	Do HazMat responders in your organization have experience collecting drinking water samples using
prescribed SDWA approved methods?
~	Yes	~ No
If yes, what types of sampling locations?
~	Taps	~ Confined spaces (at a water utility)
~	Fire hydrants	~ Online water quality monitors (autosamplers)
~	Water storage tanks	~ Reservoirs
4.	If the HazMat responders in your organization do not have experience with water sampling, are they
willing to be trained?
~	Yes	~ No
48

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
5. Complete the tables below with information provided by HazMat for Site Safety Screening and Rapid
Field Testing. HazMat responders may not have information regarding sensitivity or sensitivity for
contaminants in water readily available. It may be beneficial to schedule a follow-up conversation
regarding rapid field testing specifically for water samples.
Parameter
Matrix
(air, liquids,
powders, solids,
surfaces)
Instrumentation
or Test Kit
Sensitivity
Sensitivity for Dilute
Contaminants in Water?
Example: Toxic
industrial chemicals,
explosives, narcotics
Solid or liquid
chemicals and
chemical mixtures
FirstDefender™ RMX
Handheld Chemical
Identification Analyzer
Trace for liquid and
solid chemicals
No
Radiation




Volatile organic
compounds/combustible
gases




Semi-volatile organic
compounds




Toxic industrial
chemicals




Chemical warfare
agents




Toxins




Pathogens



















6.	Would the HazMat responders in your organization be willing to participate in tabletop exercises or
field exercises for drinking water contamination emergencies?
~	Yes	~ No
7.	Can you package and ship hazardous materials?
~	Yes	~ No
8. Are there additional HazMat capabilities that you are planning to develop in the near future? If yes,
please describe.
49

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Appendix B-2: Site Safety Screening Report Form
General Information
Site Name or ID:
Date:
Site Address:
Time of Arrival:
Team Members:
Report Form ID:
Designated Contact (Name, Title, and Phone Number):
Meter/Kit IDs
Instrument Checks
Parameter
Blank or
Background
Result
Instrument
Checks
Performed
Instrument
Check
Reference Value
Instrument
Check Result
Acceptance
Range


















****STOP and REPORT****
If an instrument check result is outside of acceptance range, report the result to the Designated
Contact before proceeding.
Sample Results
Parameter
Units
Expected Range
Action Level
Action Level
Exceeded? (Y/N)
Recorded
Result


















****STOP and REPORT****
Verbally report results to the Designated Contact.
Deviations from SOP(s) and Other Notes
Submitted By
Report Submitted By (PRINT):

Report Submitted By (Signature):

Date:

50

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Site Safety Screening Report Form Instructions
General Information
Site Name or ID
Provide the site name or ID where site safety screening is being conducted. This form is for
a single site.
Site Address
Provide the full street address of the site. If a street address is not available the physical
location of the site should be recorded in a clear manner.
Team Members
Record the names of team members performing site safety screening.
Designated Contact
Enter the name, title, and phone number of the person to whom results should be reported
from the field.
Date
Enter the date that the site safety screening is performed.
Time of Arrival
Enter the time the team arrives at the site and begins site safety screening.
Report Form ID
Enter a unique ID number for this form.
Meter/Kit IDs
Enter the ID for the meter or kit used to measure the site safety screening parameters.
Instrument Checks
Parameter
List the parameters that are being measured. Instrument checks are typically conducted in
the field before entering the site.
Blank or Background
Result
Enter the result(s) for blank or background sample(s), if taken.
Instrument Checks
Performed
Enter the instrument checks that are performed to ensure instrumentation is operational
and ready for use.
Instrument Check
Reference Value
Enter the reference value(s) for the instrument check(s), if applicable.
Instrument Check
Result
Enter the result(s) for the instrument check(s).
Acceptance Range
Enter the acceptance range for instrument check(s).
Sample Results
Parameter
List the parameters that are being measured.
Units
Enter the units for the parameter result(s).
Expected Range
Enter the expected range for the site safety screening parameter(s) based on
baseline/historical data for the site.
Action Level
Enter the action level set by the utility for each site safety screening parameter.
Action Level
Exceeded? (Y/N)
Enter Y if action level is exceeded and N if the action level is not exceeded.
Recorded Result
The highest observed result should be recorded for each parameter. If results are within
the normal range, they may be recorded as "Normal." If the action level is exceeded, this
result should be recorded.
Deviations from SOP(s) and Other Notes
Document any deviations or changes to SOP(s) or other notes related to site safety screening.
Submitted By
Report Submitted By
(PRINT)
The printed name of the individual recording results and submitting the report to the utility
manager or Incident Commander.
Report Submitted By
(Signature)
The signature of the individual recording results and submitting the report to the utility
manager or Incident Commander.
Date
The date the results are submitted to the utility manager or Incident Commander.
51

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Appendix B-3: Rapid Field Testing Report Form
General Information
Site Name or ID:
Date:
Site Address:
Sample Collection Time:
Team Members:
Report Form ID:
Designated Contact (Name, Title, and Phone Number):
Meter/Kit IDs
Field QC Samples
Parameter
Blank or
Background
Result
QC Lot Number
QC True Value
QC Result
Acceptance
Range


















****Sjop and REPORT****
If a field QC result is outside of acceptance range, report the result to the Designated Contact before
proceeding.
Sample Results
Parameter
Units
Sample Result
Duplicate Result
Expected Range















****Stop and REPORT****
Verbally report results the Designated Contact.
Deviations from SOP(s) and Other Notes
Submitted By
Report Submitted By (PRINT):

Report Submitted By (Signature):

Date:

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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Rapid Field Testing Report Form Instructions
General Information
Site Name or ID
Provide the site name or ID where rapid field testing is being conducted. This form is for
a single sample location.
Site Address
Provide the full street address of the site. If a street address is not available the physical
location of the site should be recorded in a clear manner.
Team Members
Record the names of team members performing rapid field testing.
Designated Contact
Enter the name, title, and phone number of the person to whom results should be
reported from the field.
Date
Enter the date that the rapid field testing is performed.
Sample Collection Time
Enter the collection time for the sample.
Report Form ID
Enter a unique ID number for this form. This number will be used to link rapid field
testing results to samples on the chain of custody form.
Meter/Kit IDs
Enter the ID for the meter or kit used to measure the rapid field testing parameters.
Field QC Samples
Parameter
List the parameters that are being measured. Field QC samples are analyzed in the field
before analyzing collected samples.
Blank or Background
Result
Enter the result(s) for blank or background sample(s), if taken.
QC Lot Number
Enter the lot number(s) for the field QC sample(s). Field QC samples may not be
analyzed at every sample location.
QC True Value
Enter the true value(s) for the field QC sample(s).
QC Result
Enter the result(s) for the field QC sample(s).
Acceptance Range
Enter the acceptance range for the field QC sample(s).
Sample Results
Parameter
List the parameters that are being measured.
Units
Enter the units for the sample result(s).
Sample Result
Enter the result(s) for the sample(s).
Duplicate Result
Enter the result(s) for the duplicate measurement(s), if taken.
Expected Range
Enter the expected range for the rapid field testing parameters based on
baseline/historical data.
Deviations from SOP(s) and Other Notes
Document any deviations or changes to SOP(s) or other notes related to rapid field testing.
Submitted By
Report Submitted By
(PRINT)
The printed name of the individual recording results and submitting the report to the
utility manager or Incident Commander.
Report Submitted By
(Signature)
The signature of the individual recording results and submitting the report to the utility
manager or Incident Commander.
Date
The date the results are submitted to the utility manager or Incident Commander.
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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Appendix C: Staffing Plan Template
Responsibilities
Primary Contact
Phone
Backup Contact
Phone
Availability





~ Day ~ Night





~ Day ~ Night





~ Day ~ Night





~ Day ~ Night





~ Day ~ Night





~ Day ~ Night





~ Day ~ Night





~ Day ~ Night





~ Day ~ Night





~ Day ~ Night





~ Day ~ Night





~ Day ~ Night





~ Day ~ Night





~ Day ~ Night





~ Day ~ Night





~ Day ~ Night





~ Day ~ Night
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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Appendix D: Site Characterization and Sampling Plan
Investigation Site
Site Name:
Additional Site Information:
Site Address:
Type of Facility:
~	Source water ~ Treatment plant ~ Pump station
~	Ground storage tank ~ Elevated storage tank ~ Finished water reservoir
~	Tap ~ Hydrant ~ Service connection
~	Water quality monitoring station
~	Other:
Initial
Information
Known:
~	Customer complaints ~ Reported illnesses
~	Water quality anomaly ~ Security alert
~	Other:
Field Activities
~	Visual site hazard assessment ~ Rapid field testing
~	Site safety screening ~ Sample collection for laboratory analysis
~	Water quality parameter testing
Site Safety Screening
~
Parameter
~
Parameter








Water Quality Parameters
~
Parameter
~
Parameter








Rapid
:ield Testing
~
Parameter
~
Parameter








Sampling Plan
~	Distribution main
~	Service line
~	Premise
~	Other:
~	Composite sample
~	Grab sample
~	Large volume sample collection without sub-
sampling
~	Large volume sample collection with sub-sampling
~	Contaminant or class listed below
~	Contaminant or class described in attached plan
~
Contaminant or Contaminant Class

Contaminant or Contaminant Class
























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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Sample Delivery:
~ Return samples to utility
~ Ship samples to pre-arranged
laboratories
~ Recipient listed
below
Name:
Address:
Phone No.:
Field Response Personnel
Utility
~	Site Characterization Team:
~	Water quality technician:
~	Field samplers:
~ Security officer:
~	Distribution system operator:
~	Other:

Participating
~ Local law enforcement
Participating Agency will:
Agencies
~ HazMat
~ Deploy with utility personnel

~ Fire department
~ Meet at location site at (specify

~ FBI
time)

~ Civil Support Team


~ Primacy Agency


~ EPA Response Team


~ Other:

Communications
Mode of
Communication:
~	Phone ~ 2-way radio ~ Digital
~	Other:
Reporting Events:
~	Upon arrival at site
~	During approach
~	Site entry
~	Site exit
~	After field testing
~	Other:
Report To: Phone No.:
Health and Safety
~ Reviewed
Health and Safety Plan: „ .. , If modified, describe:
' ~ Modified
~
Personal Protective Equipment
~
Personal Protective Equipment












Approvals
Health and Safety Officer
Name (PRINT):
Signature:
Date:
Utility Manager or Incident
Name (PRINT):
Commander
Signature:
Date:
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Guidance for Building Field Capabilities to Respond to Drinking Water Contamination
Appendix E: Emergency Response Sampling and Analysis
Kit Inventory Sheet Templates
Sample Bottle Kit Inventory Sheet [Specify Storage Location]
Contaminant or
Class
Bottle Type and
Volume
Number of Bottles
Dechlorinating
Agent in Bottle?
Preservative In
Bottle?








































Other included items: (i.e., Pre-filled COC form, Sampling Instructions, Delivery Instructions)
Prepared By:
Date:
Checked By:
Date:
Kit Expiration Date:
Supply Kit Inventory Sheet [Specify Storage Location]
Item
Quantity
Item
Quantity
































Prepared By:
Date:
Checked By:
Date:
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