^osr-% % prO& Asset Management: A Handbook for Small Water Systems One of the Simple Tools for Effective Performance (STEP) Guide Series 1 ¦v >5 9 ------- Office of Water (4606M) EPA 816-R-03-016 www.epa.gov/safewater September 2003 ^ Printed on Recycled Paper ------- Contents Is This Guide for Me? 2 What Will I Learn? 3 How Can Asset Management Help Me? 4 What Is Asset Management? 5 How Does Asset Management Relate to Strategic Planning? 6 What Is the Asset Management Process? 7 Step #1 - How Do I Inventory My Assets? 8 Introduction to the System Inventory Worksheet 9 EXAMPLE System Inventory Worksheet 12 Step #2 - How Do I Prioritize My Assets? 14 Introduction to the Prioritization Worksheet 15 EXAMPLE Prioritization Worksheet 18 Step #3 - How Do I Plan for the Future? 20 Introduction to the Required Reserve Worksheet 21 EXAMPLE Required Reserve Worksheet 24 Step #4 - How Do I Carry Out This Plan? 26 Introduction to the Budgeting Worksheet 27 EXAMPLE Budgeting Worksheet 30 Step #5 - What Should I Do Next? 32 Appendix A: Worksheets 33 Appendix B: Sources of Financial Assistance to Drinking Water Systems 37 Appendix C: Introduction to GASB 34 39 Appendix D: Sources for More Information on Asset Management 41 Appendix E: Safe Drinking Water Act Primacy Agencies 42 Appendix F: Tribal Contacts 47 Appendix G: Other STEP Guide Documents 48 ------- Is This Guide for Me? This guide is designed for owners and operators of small community water systems (CWSs). CWSs include all systems (both publicly and privately owned) with at least 25 year-round residential customers or 15 year-round service connections. Typical systems that may find this guide useful include: ¦ Small towns ¦ Tribal systems ¦ Rural water districts This guide presents basic concepts of asset management and provides the tools to develop an asset management plan. Very small CWSs may have some difficulty in completing some of the worksheets included in this booklet, while medium CWSs may find the worksheets too simple for their needs. Due to each system's particular circumstances, the time and effort needed to develop the plan will vary. Building a team, made up of your operator, board members, owners, assistance providers, and state drinking water staff, will help you develop an effective and complete plan. State and Regional Tribal Capacity Development Program Coordinators are available to help you understand the concepts covered in this guide and complete the accompanying worksheets. They can also provide additional asset management tools and offer resources to help implement an asset management plan. Contact your Capacity Development Program for more information. Contact information is provided in Appendices E and F. Additional copies of this guide may be obtained by calling the Safe Drinking Water Hotline at (800) 426-4791 and requesting document number EPA 816-R-03-16. You may also download the guide from EPA's Safe Drinking Water Website atwww.epa.gov/safewater/smallsys/ssinfo.htm. EPA has developed a simpler asset management booklet for homeowners' associations and manufactured home communities called "Taking Stock of Your Water System" (EPA 816-K-03-002). You can obtain this booklet by calling the Safe Drinking Water Hotline or downloading it from EPA's Safe Drinking Water Website atwww.epa.gov/safewater/smallsys/ssinfo.htm. 2 ------- What Will I Learn? As a drinking water system owner or operator, your most important job is delivering safe and secure drinking water to your customers. Part of providing safe and secure drinking water is taking care of your system's facilities and equipment and planning for any needed rehabilitations and replacements. An asset management plan will help you meet these goals in an efficient and cost-effective manner. This guide will heip you by providing information about: ¦ How asset management can help improve your system's financial health and ability to provide safe drinking water. ¦ How asset management fits into the development of an overall plan for your system's future (i.e., strategic planning). ¦ How to complete a five-step asset management process including: ~ Conducting a thorough asset inventory. ~ Prioritizing the rehabilitation and replacement of your assets. ~ Developing an annual estimate of needed reserves and an annual budget. ~ Implementing the asset management plan. ~ Reviewing and revising the asset management plan. The worksheets and other information in this guide will also help you begin to develop an overall strategy for your system. Using this guide along with EPA's "Strategic Planning: A Handbook for Small Water Systems" (EPA 816-R-03-015) will help you develop, implement, and receive optimal benefit from an asset management plan that fits in with your system's overall strategy. A water tower that has exceeded its useful life! 3 ------- How Can Asset Management Help Me? Applying the practices recommended in this guidebook will help you improve the management of your system by: ¦ Increasing your knowledge of your system, which will allow you to make better financial decisions. This is useful information when considering options to address various system challenges such as meeting regulatory requirements or upgrading system security. ¦ Reducing system "down-time" and the number of emergency repairs, since you will have planned for the replacement and rehabilitation of your assets. ¦ Prioritizing rehabilitation and replacement needs and providing time to research cost-effective alternatives. ¦ Showing investors and the public that you are using their money effectively and efficiently, which may make them more likely to increase investment or tolerate rate increases. ¦ Giving you greater access to financial assistance. Some funding sources give applicants extra credit (higher priority ratings) for having an asset management plan or a capital improvement plan. For additional information on funding sources, see Appendix B. EPA's Sources of Technical and Financial Assistance Workbook (EPA816-K-02-005), which you can obtain by calling the Safe Drinking Water Hotline ((800) 426-4791), provides additional information. Additional resources, such as electronic programs, documents, and a listing of organizations, are provided in Appendix D. Your State or Regional Tribal Capacity Development Program can also provide assistance to help you develop and implement an asset management plan. Contact information is provided in Appendices E and F. x Wr UfeTUe BPOHD cmTom. 4 ------- What Is Asset Management? Asset management is a planning process that ensures that you get the most value from each of your assets1 and have the financial resources to rehabilitate and replace them when necessary. Asset management also includes developing a plan to reduce costs while increasing the efficiency and the reliability of your assets. Successful asset management depends on knowing about your system's assets and regularly communicating with management and customers about your system's future needs. You should thoroughly review your asset management plan at least once a year, noting any relevant changes. Throughout the year, you should keep a running list of items to consider or include in the annual update. What Is the Governmental Accounting Standards Board's Statement #34? The Governmental Accounting Standards Board's Statement #34 (GASB 34) revises several accounting and financial reporting practices for state and local governmental entities including publicly-owned water systems. If your water system is publicly owned, you will need to follow GASB 34 requirements to obtain a "clean opinion" (i.e., a good credit rating) from an auditor. Without a clean opinion, you may face higher interest rates on loans and bonds and may be more closely scrutinized by regulators and public officials. Following GASB 34 standards will require publicly-owned water systems to report the value of infrastructure assets and the cost of deferred maintenance. An accurate and up-to-date asset management plan will help you comply with this requirement. See Appendix C for more information on GASB 34. Note: If you operate a privately owned water system, you do not need to comply with GASB 34. However, complying with generally accepted accounting principles (GAAP) makes sense for any system. Visit the Financial Accounting Standards Board (FASB) at www.fasb.org for more information on GAAP for private entities. 1 In this guide, an "asset" is any building, tool, piece of equipment, furniture, pipe, or machinery used in the operation of your system. 5 ------- How Does Asset Management Relate to Strategic Planning? The U.S. drinking water industry faces many key challenges in the 21st century, such as replacing aging infrastructure, addressing security concerns, and complying with new regulations. Depending on the circumstances of your system, you may need to make changes to the operation of your system. Strategic planning is a management concept that helps you address and prepare for both anticipated and unexpected problems. Strategic planning utilizes asset management to evaluate your system's current physical situation, and it also evaluates your system's financial and managerial situation. It requires you to make fundamental decisions about your water system's purpose, structure, and functions. In order to make Strategic Planning work for your water system, you need to collect the information that will allow you to make intelligent, informed decisions about your system's future. Developing an asset management plan can provide you with some of that information. For more information on Strategic Planning, see EPA's Strategic Planning Workbook (EPA816-R-03-015), which you can obtain by calling the Safe Drinking Water Hotline ((800) 426-4791), visit the Alliance for Nonprofit Management at http://www.allianceonline.org/faqs.html, or contact your State or Regional Tribal Capacity Development Program Coordinator. rustic HTMMO POtttf 6 ------- What Is the Asset Management Process? Asset management consists of the following five steps: 1 Taking an inventory. Before you can manage your assets, you need to know what assets you have and ¦ what condition they are in. This information will help you schedule rehabilitations and replacements of your assets. 2 Prioritizing your assets. Your water system probably has a limited budget. Prioritizing your assets will ¦ ensure that you allocate funds to the rehabilitation or replacement of your most important assets. 3 Developing an asset management plan. Planning for the rehabilitation and replacement of your assets ¦ includes estimating how much money you will need each year to maintain the operation of your system each year. This includes developing a budget and calculating your required reserves. 4 Implementing your asset management plan. Once you have determined how much money you will ¦ have to set aside each year and how much additional funding (if any) you will need to match that amount, you need to work with your management and customers and with regulators to carry out your plan and ensure that you have the technical and financial means to deliver safe water to your customers. 5 Reviewing and revising your asset management plan. Once you have developed an asset ¦ management plan, do not stick it in a drawer and forget about it! Your asset management plan should be used to help you shape your operations. It is a flexible document that should evolve as you gain more information and as priorities shift. This guidebook provides information and worksheets that will help you complete all five steps. As you work your way through this guidebook, you should remember that the suggestions provided and the results you develop based on the worksheets are not set in stone. You should adjust your plan based on your own experience and the particular characteristics of your system. In addition, you should reevaluate your plan every year, updating each of the worksheets provided in this booklet. Contact your State or Regional Tribal Capacity Development Program Coordinator for more information or assistance. Other sources of information on asset management are listed in Appendix D of this guide. Vc,M«L£8rER.0l • UyirojenCftYyiy 7 ------- Step #1 - How Do I Inventory My Assets? Before you can manage your assets, you need to know what you have, what condition it is in, and how much longer you expect it to last. To complete an inventory, list all your assets and collect the following information for each: 1. Condition 2. Age 3. Service history 4. Useful life I It, % The worksheets on the following pages will help you develop an asset inventory and keep track of important information. Detailed instructions are provided. -f - jvmIB You may want to keep track of your assets on a computer spreadsheet or use custom software. Appendix D includes information on electronic programs you may want to use. Inventorying your assets can be an intensive job. Get the best information that you can, but don't get bogged down in this step and use estimates where needed. If you keep up with an asset management program, new information will become available as assets get replaced or rehabilitated, and your inventory of assets will improve. Remember! The worksheets in this guide could contain sensitive information about your water system. Make sure you store these worksheets, as well as all other asset information about your system, in a secure location. 8 ------- Introduction to the System Inventory Worksheet The following System Inventory Worksheet will help you: ¦ Identify all of your system's assets; ¦ Record the condition of your assets; ¦ Record the service history of your assets; ¦ Determine your assets' adjusted useful lives; ¦ Record your assets' ages; and, ¦ Estimate the remaining useful life of each of your assets. Usually, there are two steps to estimating useful life: 1. Determine the expected useful life by using the manufacturer's recommendations or the estimates provided in the box to the right. Adjust these numbers based on the specific conditions and experiences of your system. 2. Calculate an adjusted useful life by taking into account the service history and current condition of your asset. Two copies of the worksheet are provided. The first copy is followed by instructions that will help you understand how to complete it. The second worksheet is an example. Appendix A has blank worksheets that you can photocopy and use. 9 Estimated Useful Lives Expected Useful Asset Life (in years) Intake Structures 35-45 Wells and Springs 25-35 Galleries and Tunnels 30-40 Chlorination Equipment 10-15 Other Treatment Equipment 10-15 Storage Tanks 30-60 Pumps 10-15 Buildings 30-60 Electrical Systems 7-10 Transmission Mains 35-40 Distribution Pipes 35-40 Valves 35-40 Blow-off Valves 35-40 Backflow Prevention 35-40 Meters 10-15 Service Lines 30-50 Hydrants 40-60 Lab/Monitoring Equipment 5-7 Tools and Shop Equipment 10-15 Landscaping/Grading 40-60 Office Furniture/Supplies 10 Computers 5 Transportation Equipment 10 Note: These numbers are ranges of expected useful lives drawn from a variety of sources. The ranges assume that assets have been properly maintained. ------- System Inventory Worksheet Date Worksheet Completed/Updated:^ Asset Expected Useful Life Condition Service History Adjusted Useful Life Age Remaining Useful Life 1 4 5 6 7 O J w o 10 ------- Using the System Inventory Worksheet This section presents instructions for completing the System Inventory Worksheet. Each step presented here corresponds to a numbered section of the sample worksheet on page 10. Step #1 Step #2 Step #3 Step #4 Step #5 Enter the date. ¦ Circle whether you are completing or updating the worksheet and fill in the date. You should update this worksheet at least once a year. You can either make minor adjustments to the worksheet as the condition of your assets change, or start a new worksheet each year. Identify your assets. ¦ Write in each of your system's assets. Be as specific as possible by providing location, manufacturer, or some other identifier for each asset. List separately assets made of different materials or installed at different times. For example, you might list a section of your distribution system as "10-inch PVC on Main St." You can make a copy of this worksheet if you need more room to list assets. Fill in expected useful life. ¦ Use the manufacturer's recommendation or the list provided in the box on page 9 to enter the expected useful life for each asset. Describe assets' condition. ¦ Briefly describe the condition of each asset. Focus especially on conditions that may influence the useful life (for example, rust or broken parts). Describe service history. ¦ Briefly describe the service history of each asset. Include routine maintenance activities as well as any repairs and rehabilitations. List how often you have made repairs and rehabilitations. Step #6 Step #7 Step #8 Estimate the adjusted useful life for each asset. ¦ Using the Expected Useful Life (step 3) as a guide, estimate the adjusted useful life for each of your assets by considering its current condition (step 4) and its service history (step 5). ¦ If your asset is in poor condition, has not been properly maintained, or faces other challenges (poor water or soil quality, excessive use, etc.), then the adjusted useful life is likely to be less than the lower end of the expected useful life range. ¦ If your asset is in good condition, has been properly maintained, and faces average water quality, then you can use the average useful life value. However, you may want to use the lower end of the range to be more conservative and help ensure that you are prepared to replace the asset. Record age. ¦ For each asset, fill in how long the asset has been in use. If the asset has been previously used by another system, you should list the total age, not just the length of time your system has used it. Calculate the remaining useful life. ¦ For each asset, calculate the remaining useful life by subtracting its age (step 7) from its adjusted useful life (step 6). 11 ------- Example System Inventory Worksheet Date WorksheqjTCompleted/ Updated: 8/14/0 Asset Expected Useful Life Condition Service History Adjusted Useful Life Age Remaining Useful Life Weill (1993) 30 Gjoxyd/ 30 9 21 Weill pump 10 Gjoxyd/ Kebab- (1996) 10 9 1 WeH2 (1993) 30 Gjoxyd/ 30 9 21 Well/ 2 pump 10 Gjoxyd/ Rehah- (1998) 10 9 1 Pujmphow&e/ (1993) 30 Gjoxyd/ 30 9 21 Electrical/ oowiporieYity 10 Some/ oorrcryio-n/ Rehab- (1994) 10 9 1 Chlortv\ator (1993) 10 Gjoxyd/ Kebab- (1998) 5 3 2 Storage/ta^\h 1 (1993) 40 Gjoxyd/ Kebab-(2000) • $17,000 40 9 31 Storage/tcwh2 (1993) 40 Gjoxyd/ Rehab- (2000) ~ $17,000 40 9 31 Storage/tank/ 3 (2000) 40 Ahnoyt new 40 2 38 V iytributlcm/ Syytewi/: Hydravxty (15) 40 Unknown/ 40 9 11 Valve^y (45) 40 Uviknown/ 6 valves dorv't worh 40 9 11 6~iyich/(PVC) 60 Uviknown/ 60 9 51 4~i*ich(PVC) 60 Uviknown/ 60 9 51 2~vnzh/(PVC) 60 Uviknown/ Repair breahy (2/year) 60 9 51 12 ------- Explanation of Example System Inventory Worksheet A small, municipally-owned water system serving 750 service connections has decided to develop an asset management plan. A neighboring water system recently negotiated very good interest rates on a loan to fund distribution pipe replacement due in part to their asset management plan. This inspired the managers of this system to develop their own asset management plan. In addition, the municipality plans to begin significant road work sometime in the next five years. The water system managers have been asked to determine whether any of the pipes under the roads scheduled to be repaired will need to be replaced in that time frame. As a first step, the system operator develops a list of the system's assets and evaluates the condition of each asset. To differentiate the assets, the operator includes the year that some of the assets were installed. Although he does not have comprehensive information about every asset on the list, there is enough information to begin assessing the overall health of the system. Note that although the estimated useful life for a chlorinator is 10 years (see the box on page 9), the operator of this system knows that they had to replace their previous chlorinator after only 5 years. He adjusts the useful life for the chlorinator from the estimated 10 years to a more conservative 5 years. He uses the manufacturers' recommendations as the useful life for the hydrants, valves, and PVC pipes. Upon completing the System Inventory Worksheet, the system managers notice that they will have to replace a significant number of their assets starting next year and then about every ten years (11, 21, and 31 years from now). They begin to consider whether spacing the projects out over two or three years is possible, or if they will need to replace these assets in the same year. In addition to the System Inventory Worksheet, the other worksheets in this guide will help the system managers prioritize the assets and determine how much money they will need to set aside each year to meet the financial demands of replacing them when necessary. 13 ------- Step #2 - How Do I Prioritize My Assets? Once you have inventoried your assets, your next step will be to prioritize your assets based on their importance to your system. Prioritization means ranking your system's assets to help you decide how to allocate resources. Factors involved in prioritization include: ¦ How soon will you have to replace an asset (its remaining useful life). ¦ How important the asset is to the provision of safe drinking water (its impact on public health). ¦ How important the asset is to the operation of the system (can other assets do the same job?). A water system is often one of many responsibilities of a community or municipality. Other factors can influence which water system projects are funded and when they are completed. For example, in many small communities, distribution system rehabilitation and replacement is tied to the road repair schedule and budgeting. Developing an asset management plan and prioritizing your assets will help you determine when you should replace your assets so as to not jeopardize water delivery, but you may have to work with your community or municipality to develop a replacement schedule that works for all parties. Ideally, an asset management plan will help you forecast your financial needs well into the future and develop a rehabilitation and replacement schedule appropriate for your system's priorities. An Example Prioritization Scheme There is no one correct way to prioritize your assets. Most often, assets are prioritized based on their remaining useful life. However, this is not the only way to prioritize your assets and may not be the best way for your system. One possible prioritization scheme, in order from most critical assets to the least critical: 1. Existing threat to public health, safety, or environment; 2. Potential public health, safety, or environmental concern; 3. Internal safety concern or public nuisance; 4. Improved system operations & maintenance (O&M) efficiency; and 5. It would be nice to have... 14 ------- Introduction to the Prioritization Worksheet The following Prioritization Worksheet will help you: ¦ Consider the redundancy and importance of each of your system's assets; and, ¦ Prioritize your assets based on their remaining useful life, redundancy, and importance. Two copies of the worksheet are provided. The first copy is followed by instructions that will help you understand how to complete it. The second worksheet is an example. Appendix A has blank worksheets that you can photocopy and use. 15 Things to Keep In Mind ¦ Assets with a shorter remaining useful life should have a higher priority, as you will have to replace these assets sooner. ¦ Assets that are more important to your ability to deliver safe water should have a higher priority, because your water system relies on these assets to deliver safe water. ¦ Assets for which there is less redundancy should have a higher priority, because your system will have trouble continuing to operate without them. ¦ The "big picture," or how your community is planning development, is important to your operating plans and your prioritization decisions. For example, if the replacement of distribution system pipes is tied to road repairs, and the road repairs are delayed, water system improvements will also be delayed. ¦ Any engineering master plans, capital improvement plans (CIPs), or comprehensive performance evaluations (CPEs) done for your system. ------- Prioritization Worksheet Date Worksheet Completed/Updated: | Asset Remaining Useful Life Importance Redundancy Priority (1 is high) 2 3 4 5 16 ------- Using the Prioritization Worksheet This section presents instructions for completing the Prioritization Worksheet. Each step presented here corresponds to a numbered section of the sample worksheet on page 16. Step #1 Step #2 Step #3 Step #4 Step #5 Enter the date. ¦ Circle whether you are completing or updating the worksheet and fill in the date. You should update this worksheet at least every year. You can either make minor adjustments to the worksheet as your priorities change or problems are addressed, or start a new worksheet each year. List your assets. ¦ Copy your list of assets from step 2 of the System Inventory Worksheet. Enter assets' remaining useful life. ¦ For each of your assets, copy the remaining useful life from step 8 of the System Inventory Worksheet. Describe assets' importance. ¦ Briefly describe the importance of each of the assets to the operation of your system and the protection of public health. Assets that are required in order to keep the system running are usually more important than those that just make operation more efficient. Describe assets' redundancy. ¦ Briefly describe the redundancy of each of the assets. Are there assets that can do the same job, even if they cannot do it as well? Step #6 Evaluate assets' priority. ¦ Considering remaining useful life, importance, redundancy, and any other important factors, rank your assets in terms of how important it is to reserve money for them. Write "1" next to the asset with the highest priority, "2" next to the asset with the next highest priority, and so on. You may find that you have more than one asset with the same level of priority. You can assign the same ranking to all assets with the same priority. ¦ Assets with a shorter remaining useful life should have a higher priority (lower number) because you will need to rehabilitate or replace them relatively soon. ¦ Assets that are more important to your ability to deliver safe water should have a high priority (lower number), because of public health protection goals. ¦ Assets for which there is less redundancy should have a high priority (lower number), because your system will have trouble continuing to operate without them. 17 ------- EXAMPLE Prioritization Worksheet Date Workshe^Completed/J)pdated: 8/14-/02 Asset Remaining Useful Life Importance Redundancy Priority (1 is high) Wei11 (1993) 21 Needed; for £ervCce^ Other well, but needy backup 6 Weill pump 1 Needed/for £ervCce^ Other well, but need/ bachup 3 Well/2 (1993) 21 Needed/for £ervice/ Other well, but need/ bachup 6 Well 2 pump 1 Needed/for £ervice/ Other well/, but need/ bachup 3 PujmpKow&e' (1993) 21 Needed/for £ervice/ Other well, but needy backup 6 El&ctrlccd/ oowiponerdry 1 Needed/for control No-redwndcvncy - corro^icm/ 2 ChXorwxator (1993) 2 Mandatory No-redwndcwicy ~ need/backup 1 Storage/tcwh 1 (1993) 31 Need/for {ire/flow andydewiand/ Other tanhy 6 Storcu^tank/2 (1993) 31 Needy for {ire/flow andydewiand/ Other tarihy 6 Storage/tcovih 3 (2000) 38 Needy for fire/flow and/dewiandy Other tanhy 6 V iytributlcm/ Syytewi/: Hydrcovxty (15) 11 Needed/for publics safety Other hydravity 5 VcCUvefr (45) 11 Needed/for isolation/ Other vcdsv&y, but yome/ ewe/ out of service/ 4 6-LArdh (PVC) 51 Needed/for deUA/ery No-redwndcvncy 6 ^-LArdh(PVC) 51 Needed/for deWvery No-redw/\dcvncy 6 2-LArdh (PVC) 51 Needed/for deUA/ery No-redw/\dcvncy 6 18 ------- Explanation of Example Prioritization Worksheet Once the water system operator completes the System Inventory Worksheet (see page 12), he begins to work with the system managers to prioritize the assets. A number of assets will require attention within the next five years. These assets are given the highest priority. Even though the chlorinator has a longer remaining useful life than both well pumps and the electrical components, the system managers have assigned the chlorinator the highest priority. The delivery of safe drinking water and the system's compliance with drinking water regulations depends on the chlorinator. The managers have also assigned a high priority to both well pumps and the electrical components of the pumphouse since consistent and adequate water delivery will be in jeopardy if these items are not replaced. Deciding whether to assign the chlorinator, the pumps, or the electrical components a higher priority was a difficult decision, as all are integral to the operation of the water system. The managers know they will have to replace all of these assets if they expect to continue to provide their customers with safe drinking water. By completing the prioritization worksheet, however, the managers gave themselves some time to properly evaluate the situation, collect the necessary resources, and replace all critical assets according to a schedule that will work for the system. The Prioritization Worksheet also helps the managers forecast future needs and allocate resources. The managers are able to inform the municipality that the distribution pipes will not require replacement for another 50 years. By not replacing the pipes before the end of their useful lives, the funds that might have been allotted to the pipe-replacing project can now be assigned to more critical projects, such as replacing the chlorinator. The managers will need to decide how to fund the necessary rehabilitations or replacements. Based on the System Inventory Worksheet, many of the system's assets will require major rehabilitation or replacement every 10 years. The remaining worksheets in this guide will help the system managers determine how much money they will need to reserve each year and whether current revenues can cover the costs of on-going operation and rehabilitation and replacement of all of these assets. If current revenues are insufficient, they will need to seek additional sources of funding. 19 ------- Step #3 - How Do I Plan for the Future? Now that you have prioritized your assets, you will have to determine how much it will cost to rehabilitate and replace them as they deteriorate. To properly protect public health and deliver safe water, you need to rehabilitate and replace your assets in addition to operating your water system. Many systems will need considerable lead-time to budget and gather the necessary funds. By developing an asset management plan, you will be able to allocate your resources in the most efficient way. The Required Reserve Worksheet on the next few pages will lead you through the steps necessary to determine how much money you need to put in reserve each year (for the next five years) to fund your highest priority activities. This reserve should be protected from other use. The worksheet will give you an idea of how much money you should set aside to fund your reserve account this year. Changes in your system's finances and costs of new assets can change from year to year. It is important that you update this worksheet every year. This will ensure that you have enough reserves to cover necessary rehabilitations and improvements. This worksheet only helps account for additional funds you will need to rehabilitate or replace your assets. Standard O&M costs (e.g., chemicals for disinfection) are not included in the calculations on this worksheet. Remember that while the total reserves needed each year may at first seem overwhelming, it is easier to put aside $500 a year to replace a storage tank than to pay $20,000 to replace it when it fails. Step #4 will discuss some of your system's options for raising revenues to carry out your asset management plan. Contact your State or Regional Tribal Coordinator for additional ideas on funding options available to your system. Remember! A preventive maintenance program will allow you to maximize the useful lives of your assets and can help you avoid problems and cut down or delay replacement costs. Contact your State or Regional Tribal Coordinator for more information on developing and implementing a preventive maintenance program. 20 ------- Introduction to the Required Reserve Worksheet The following Required Reserve Worksheet will help you calculate the amount of money that you will need to set aside every year (your annual reserve) to pay for the rehabilitation and replacement of your assets. Standard O&M costs are not included. The worksheet asks for the estimated cost of rehabilitation and replacement activities associated with your highest-priority assets. Remember to gather information on all of the costs associated with rehabilitation and replacement such as equipment purchase, installation, pilot tests, labor charges, clean up, and disposal of the replaced asset. To determine your estimated costs, you can: ¦ Ask local contractors and businesses for estimated costs. ¦ Contact equipment manufacturers. ¦ Talk to neighboring systems about the cost of their rehabilitations or replacements. ¦ Discuss this with your state, tribal, or local technical assistance organization. This worksheet can be used to estimate your annual reserves for the next five years. The worksheet uses a five year forecast to help you think about and begin financial planning for your short-term future needs. Although several of your assets will have remaining useful lives considerably longer than five years, it is unlikely that you will be able to forecast your water system's situation much farther into the future. You should update the worksheet at least once a year because your system is likely to experience changes in costs, budgeting, and funding. Two copies of the worksheet are provided. The first copy is followed by instructions that will help you understand how to complete it. The second worksheet is an example. Appendix A has blank worksheets that you can photocopy and use. 21 ------- Required Reserve Worksheet1 Date Worksheet Completed/Updated: \ Asset (list from highest to lowest priority) Activity Years until action needed Cost ($) Reserve required current year 2 4 i" J 4 u Total reserve in the current year 7 1 Note: The Required Reserve Worksheet only helps you account for the additional funds you will require to rehabilitate or replace your asset. Standard O&M costs are not included in this calculation. 22 ------- Using the Required Reserve Worksheet This section presents instructions for completing the Required Reserve Worksheet. Each step presented here corresponds to a numbered section of the sample worksheet on page 22. Step #1 Step #2 Step #3 Step #4 Enter the date. ¦ Circle whether you are completing or updating the worksheet and fill in the date. You should update this worksheet at least once a year. You can either make minor adjustments to the worksheet, or start a new worksheet each year. List your prioritized assets. ¦ List the assets from the Prioritization Worksheet. List the assets in order, with the highest priority assets (lowest number) first. List activities. ¦ For each asset, list the rehabilitation and replacement activities that you expect to perform over the next five years. Provide enough detail for each activity so that you can determine the cost of the activity. Estimate years until action needed. ¦ For each activity, fill in the number of years before you will need to do that task. ¦ For annual activities, enter "1." ¦ For replacement activities, enter the remaining useful life you estimated in step 8 of the System Inventory Worksheet. Step #7 Step #6 Step #5 Estimate cost. ¦ Fill in the expected cost for each activity. Make sure to include the complete cost, including preparation, clean- up, removal, and disposal of any waste. ¦ If you expect to sell an asset at the end of its useful life, subtract the estimated sale price from the cost of a new item and enter the difference. Calculate the reserve required per year. ¦ For each asset, calculate the reserve required by dividing the cost by the years until the action is needed. This is the estimated amount of money that your system needs to set aside per year for that asset. Calculate the total reserve required in the current year. ¦ Add the reserve required per year for each item to calculate the total reserve required in the current year. This is the estimated amount of money that your system needs to set aside, starting this current year, if you want to pay for all of these rehabilitation and replacement activities. 23 ------- Required Reserve Worksheet1 Date Workshe^fCompleted/^lpdated: 8 Asset (list from highest to lowest priority) Activity Years until action needed Cost ($) Reserve required current year 1. ChlorLnator Replace 2 $2,000 $1,000 Purchase* redwndcunt uvut 1 $2,000 $2,000 2. Pumph&u&e' - ElectrLccd/ Replace withy controller 1 $2,000 $2,000 3. WeU/Pumpy ReJylace/WeW 1 puwVp 1 $5,000 $5,000 ReJylace/WeW 2 puwVp 1 $5,000 $5,000 Nej&Replac&menty (2 weWpuwCpy at $5000 each/) 10 $10,000 $1,000 4. Vab/ey Replacement 31 $22,500 $726 (45 valves at $ 500 eachs) 5. Hydrcvnty Replacement 31 $60,000 $1,935 (30 hvdrantyat$2,000 each<) 6. PCpe* 6-Uic}v (3600 ft. at $20 fit J 51 $302,000 $5,922 4 -Lnchy (9500 ft. at$20/ft. - replace*4-inch;with;6 Cnch) 2-Cnch/(2000 ft. at$20/ft. - replace* 2-Lnch/with/6 Cnch) (TotalCy 15,100 ft. at $20/ft.) 7. Storage' Rehabilitate/ 3 ta#\hy 5 $50,000 $10,000 (1 everv 8 veary. 1993 a*id/2000 tajnhy) Replace* - 2 tawhy (1993 tasihy) 31 $4-0.000 $1,290 38 $20,000 ^52^ Total reserve in the current year $36,399 1 Note: The Required Reserve Worksheet only helps you account for the additional funds you will require to rehabilitate or replace your asset. Standard O&M costs are not included in this calculation. 24 ------- Explanation of Example Required Reserve Worksheet In order to calculate the funds the system will have to set aside each year to pay for the upkeep of its assets, the managers complete the Required Reserve Worksheet. By inventorying and determining the condition of the system's assets, and evaluating when they will need to be replaced, the managers realize: ¦ That while none of the items that require replacement within the next 1-2 years (the chlorinator, the pumps, and the electrical system for the pumphouse) is very expensive, they will have to set aside approximately $16,000 in the next two years to cover the cost of replacing these assets. ¦ The replacement of pipes in this system's distribution system is by far the most costly activity for the system. It will cost an estimated $302,000 to replace pipes, but since this cost can be spread out over 50 years, they only need to put aside an additional $6,000 a year (every year) to fund this activity. ¦ The total reserve required to successfully implement this asset management plan is around $36,500 per year. Before beginning the asset management plan process, the managers were planning on replacing the chlorinator next year but did not plan on replacing either of the well pumps until they broke. Now, they plan on using some of the system's current reserve fund to purchase a redundant unit and to begin saving for the replacement of one of the well pumps. They also decide to meet with town officials to discuss system priorities, costs, and funding options. 25 ------- Step #4 - How Do I Carry Out This Plan? In the previous section, you may have discovered that you should be reserving additional money every year to cover the cost of rehabilitating and replacing your assets. Preparing a financial forecast (by estimating how much revenue you expect for the next five years) will help you determine if you will need to supplement your revenues to carry out your asset management plan. If you don't already have a five-year forecast, the Budgeting Worksheet on page 28 will help you complete this task. In addition, to increase or more efficiently use your revenues to operate and maintain your system and carry out your asset management plan you can: ¦ Create additional reserve accounts. Reserve all or some of the money you will need in a protected capital improvement reserve account and create an emergency account to fund unexpected repairs and replacements. You may be restricted in how much money can be placed in reserve accounts. Check with your state or tribal coordinator for more information. Contact information is provided in Appendix E. ¦ Form partnerships. Working with other water systems may allow you to lower costs, simplify management, and continue to provide your customers with safe drinking water. ¦ Consider increasing rates. Alternatively, consider assessing a flat fee for infrastructure improvements or funding of a reserve account. Check with your state for rate-setting information. ¦ Apply for financial assistance. Banks and government agencies can provide funds for infrastructure projects such as treatment facilities, distribution lines, and water source development. If you do not have enough funds to pay for needed capital improvements, you can apply for loans and grants. Although you will pay interest on loans which will, over the long term, increase your costs, loans will allow you to address needed system improvements without dramatically increasing rates or assessing fees to cover the costs. Seek financial advice from your city clerk, a certified accountant, or contact your State or Regional Tribal Capacity Development Coordinator if you are considering a loan to fund capital improvement projects. The table in Appendix B provides information on some programs that may provide financial assistance to help you fund major infrastructure improvement and replacement projects. 26 ------- Introduction to the Budgeting Worksheet The following simple five-year Budgeting Worksheet will help you quickly determine: ¦ Your system's annual revenues from fees, loans and grants, interest from any accounts, and other sources of income. ¦ Your annual expenditures on maintenance, utilities, salaries and benefits, office supplies, professional services, taxes, and loan payments. ¦ Your net income. ¦ How much additional funding you will need to continue to operate and maintain your system and replace You should complete the Budgeting Worksheet every year. It will allow you to assess your financial situation copies of the worksheet are provided. The first copy is followed by instructions that will help you understand an example. Appendix A has blank worksheets that you can photocopy and use. The budgeting worksheet is intended to help you understand the financial position of your system and forecast any potential shortfalls you may face. It will help you determine whether or not you are adequately funding your reserve account(s) and whether or not you should begin searching for additional funding sources. It is not meant to serve as an accounting tool, nor is it intended to replace your current accounting practices. and repair your assets.2 and properly plan for future needs. Two how to complete it. The second worksheet is 2 The Budgeting Worksheet does not take into account current reserves or your annual contributions to other reserve accounts. If you already have reserve accounts, you can use them to supplement your asset management plan. It is important, however, to continue contributing to these reserve accounts so that you don't experience a shortfall if you use these funds for repair and replacement of assets. 27 ------- Budgeting Worksheet Date Worksheet Completed/Updated: Revenues Expenses Net Income Service Fees: Maintenance: Total Revenues: Fees and Service Charges (late fee, connection fee, fire fee, etc.): Utilities (power, telephone): Total Expenses: Salaries and Benefits: Impact Fees (demand fee, system development fee, etc.): Equipment Cost: Chemicals: Net Income (Revenue - Expenses): Secured Fundinq: ^ Monitorinq and Testinq: z Interest: Rent or Mortqaqe: Other: Insurance: Professional Services A (legal, accounting, engineering, etc.): Training Costs: Billing Costs: Fees (state PWS fee,franchise fee, conservation fee, etc.): Additional Reserves Needed ^ Security: f Total Required Reserves: Other (debt payments, taxes, miscellaneous, etc.): 8 Net Income: c Additional Reserves Needed Q (Income - Required Reserves): Total Revenues: Total Expenses: ' 28 ------- Using the Budgeting Worksheet This section presents instructions for completing the Budgeting Worksheet. Each step presented here corresponds to a numbered section of the sample worksheet on page 28. Step #1 Step #2 Step #3 Step #4 Step #5 Enter the date. ¦ Circle whether you are completing or updating the worksheet and fill in the date. You should update this worksheet once a year. You can either make minor adjustments to the worksheet, or start a new worksheet each year. List your revenues. ¦ Fill in your revenues in the lines provided. If your system has other sources of income not listed on the worksheet, enter them in the "Other" lines provided. Calculate total annual revenues. ¦ Calculate your total revenues by adding all the revenues you listed in the previous step. Enter this number in the box marked "Total Revenues." Do not include funding you expect but have not secured. List your expenses. ¦ Fill in your expenses in the lines provided. If your system has other expenses not listed on the worksheet, enter them in the "Other" lines provided. Calculate total expenses. ¦ Calculate your total expenses by adding all the expenses you listed in the previous step. Enter this number in the box marked "Total Expenses. Step #9 Step #7 Step #8 Step #6 Calculate net income. ¦ Enter the result of step 3 on the "Total Revenues" line and the result of step 5 on the "Total Expenses" line. Calculate your net income by subtracting your expenses from your revenues. Enter this number on the "Net Income" line. Enter your total required reserves. ¦ Enter your total required reserves from the Required Reserves Worksheet. Enter your net income. ¦ Enter the result of step 6 on the "Net Income" line. Calculate additional reserves needed. ¦ Subtract your total required reserves (from step 7) from your net income (from step 8). Enter this number in the box marked "Additional Reserves Needed." ¦ If the result is a positive number (i.e., your resources are largerthan your required reserves), you will not have to plan for ways to make up for the shortfall and can set aside the required funds in a reserve account. ¦ If the result is a negative number (i.e., your resources are less than the required reserves), you should start planning for ways to make up for the shortfall. 29 ------- Budgeting Worksheet Date Workshe^TCompleted/jJlpdated: 8 Revenues Expenses Net Income Service Fees: $249,971 Maintenance: $54,320 Total Revenues: $255,430 Fees and Service Charges (late fee, connection fee, fire fee, etc.): $5,284 Utilities (power, telephone): Salaries and Benefits: $3,992 $76,689 Total Expenses: $245,072 Impact Fees (demand fee, system development fee, etc.): $175 Equipment Cost: Chemicals: $1,371 $40,512 Net Income (Revenue - Expenses): $10,358 Secured Funding: Monitoring and Testing: $8,096 Interest: Rent or Mortgage: Other: Insurance: $1,453 Professional Services (legal, accounting, engineering, etc.): $400 Training Costs: $1,000 Billing Costs: $2,500 Fees (state PWS fee,franchise fee, conservation fee, etc.): $500 Additional Reserves Needed Security: $609 Total Required Reserves: $34,625 Other (debt payments, taxes, miscellaneous, etc.): $53,630 Net Income: $10,358 Additional Reserves Needed (Income - Required Reserves): -$24,267 Total Revenues: Total Expenses: $245,072 30 ------- Explanation of Example Budgeting Worksheet In order to better understand their financial position, the managers for the water system must complete the budgeting worksheet. Note that almost all of their revenues come from service fees ($249,971 of $255,430 in total revenues). Most of their expenditures go to pay for maintenance, salaries and benefits, and chemicals. On the surface, it would seem that the system is in a fairly good financial situation. After expenses, it has a net income of $10,358 a year. However, the system cannot afford the annual $34,625 contribution to its reserve account with its current income. If the system does not raise revenues or secure outside funding, it will not have the income necessary to pay for rehabilitation and replacement of its assets in the future. The water system managers will have to start thinking about how to raise the additional revenue necessary to make up for the shortfall. 31 ------- Step #5 - What Should I Do Next? Once you have inventoried and prioritized your assets, determined how much money you will need to set aside each year to fund the rehabilitation and replacement of your assets, and explored funding options for your water system, you can use your asset management plan to help plan your water system's future. You will have a good picture of when you will need to replace your assets and how much money you will need to fund those replacements and continue to deliver safe and secure drinking water to your customers. Remember that the worksheets should be reviewed, revised, and updated on an annual basis. Your asset management plan should help you shape your system's operations and should change as your priorities change. Current information in the worksheets provides a better picture of your system's position, and better prepares you to meet your water system's future needs. Taken in tandem with the strategic planning tools available in EPA's Strategic Planning STEP Guide (EPA 816-R-03-015), the worksheets will give you a good idea of the challenges your system may face in the future and help you think about the most cost-effective and efficient way to address those challenges. Consulting with your State or Regional Tribal Capacity Development Coordinators and developing a plan of action with their assistance will ensure that you can continue to deliver safe and secure drinking water well into the future. 32 ------- Appendix A: Worksheets cut along dotted line System Inventory Worksheet Date Worksheet Completed/Updated: Asset Expected Useful Life Condition Service History Adjusted Useful Life Age Remaining Useful Life 33 ------- cut along dotted line Prioritization Worksheet Date Worksheet Completed/Updated: Asset Remaining Useful Life Importance Redundancy Priority (1 is high) 34 ------- cut along dotted line- Required Reserve Worksheet1 Date Worksheet Completed/Updated: Asset (list from highest to lowest priority) Activity Years until action needed Cost ($) Reserve required current year Total reserve in the current year 1 Note: The Required Reserve Worksheet only helps you account for the additional funds you will require to rehabilitate or replace your asset. Standard O&M costs are not included in this calculation. 35 ------- cut along dotted line- Budgeting Worksheet Date Worksheet Completed/Updated: Revenues Expenses Net Income Service Fees: Maintenance: Total Revenues: Fees and Service Charges (late fee, connection fee, fire fee, etc.): Utilities (power, telephone): Total Expenses: Salaries and Benefits: Impact Fees (demand fee, system development fee, etc.): Equipment Cost: Chemicals: Net Income (Revenue - Expenses): Secured Funding: Monitoring and Testing: Interest: Rent or Mortgage: Other: Insurance: Professional Services (legal, accounting, engineering, etc.): Training Costs: Billing Costs: Fees (state PWS fee,franchise fee, conservation fee, etc.): Additional Reserves Needed Security: Total Required Reserves: Other (debt payments, taxes, miscellaneous, etc.): Net Income: Additional Reserves Needed (Income - Required Reserves): Total Revenues: Total Expenses: 36 ------- Appendix B: Sources of Financial Assistance to Drinking Water Systems System improvements can be funded by raising rates, issuing bonds, or by successfully applying for loans or grants. The table below provides information on some programs that may provide financial assistance to help you raise the money your system will require to maintain its assets in good condition, replace deteriorated assets, and continue to provide safe and secure drinking water to your customers. Consult with your State or Regional Tribal Capacity Development Coordinator and the Public Service Agency in your state for additional information. Major Providers of Financial Assistance to Drinking Water Systems Name of Program Description Contact Information Drinking V\Mer State Revolving Fund (DWSRF) These state-administered loans enable water systems to finance infrastructure improvements, provide training, and fund source water protection activities. www. e pa .g o v/safewate r/d ws rf/co ntacts .html Safe Drinking Water Hotline at (800) 426-4791 Rural Utilities Service (RUS) V\Mer and V\fostewater Loan and Grant Program This program offers loans and grants to develop water and waste-disposal systems in rural areas to reduce user costs. www. usd a .g o v/rus/wate r/states/usa ma p. htm (202) 720-9540 State-specific programs Your state may offer additional funding programs. See Appendix E for state contact information Tribal-specific programs EPA gives grants (not loans) to tribes through the DWSRF Tribal Set-Aside program for improvements to water systems that serve tribes. States and the Indian Health Service may provide additional financial assistance. See Appendix F for tribal contact information 37 ------- Other Potential Sources of Financing or Financial Assistance for Drinking Water Systems Name of Program Description Contact Information Community Development Block Grants (CDBG) This program offers grants to disadvantaged cities, urban counties, and states to develop viable communities. www.hud.gov/offices/cpd/communitydevelopmen- t/prog rams/stateadmi n/statead mi ncontact.cfm (202) 708-1112 Public Works and Infrastructure Development Grants These grants help distressed communities overcome barriers that inhibit the growth of their local economies. www.doc.gov/eda/HTML/1c_regloffices.htm (202) 482-5081 National Bank for Cooperatives Loan Program (CoBank) CoBank provides loans to larger, credit-worthy rural utilities. www.cobank.com (800) 542 -8072 Rural Community Assistance Corporation (RCAC) RCAC provides loans to rural utilities in 11 western states to help meet the financing needs of rural communities and disadvantaged populations. http://www.rcac.org/programs/serv-financial.html (916)447-2854 Small Business Administration (SBA) SBA helps small businesses get low-interest loans. www.sba.gov (800) 827-5722 Local Commercial Banks Banks in your community can offer loans to help finance capital improvements. Although interest rates may not be as favorable as other options, it may be easier for you to negotiate a loan through a local bank. Talk to your city clerk about what banks in your area most closely match your needs. Before you apply for funding, find out what each source will pay for and what information they will need to consider in your application. Ask about local matching fund requirements, application procedures, what makes a project "fundable," and special program requirements and restrictions. Ask to see applications from previously funded projects. Get an idea of what information is required for an application; most lending and granting agencies will want to see financial statements such as budgets, income statements, and cash flow documents. Publicly-owned systems may need a clean opinion from an auditor to show good accounting practices and/or compliance with GASB 34. See Appendix C for more information on GASB 34. 38 ------- Appendix C: Introduction to GASB 34 The Governmental Accounting Standards Board (GASB) is a private, nonprofit organization that is responsible for establishing and improving governmental accounting and financial reporting standards. GASB also establishes generally accepted accounting principles (GAAP) for state and local governmental entities, including publicly-owned water systems.3 The standards and principles developed by GASB are strictly voluntary. However, some states may incorporate them into their laws and regulations and therefore make them mandatory for local governments and the water systems they operate. In June 1999, GASB approved "Statement Number 34, Basic Financial Statements and Management's Discussion and Analysis for State and Local Governments."4 Statement Number 34 revised several accounting practices and established new standards for the annual financial reports required of state and local governments. The revisions were intended to make annual financial reports easier to understand and make the financial data more useful to decision makers. GAAP and GASB 34 make good sense for publicly-owned water systems as these principals are often the best way to keep track of finances. Following them will help you form a better picture of your system's financial health, forecast future shortfalls, and continue to deliver safe drinking water to your customers. In addition, following GASB standards is a must for obtaining a "clean opinion" (i.e., a good credit rating) from an auditor. Clean opinions are often necessary for loans, negotiating favorable interest rates, or issuing bonds. GASB 34 requires: 1. An accounting of revenues and expenditures in the period in which they are earned or incurred. This is called accrual-based accounting. For example, if the water system provides water in December 2003 and receives payment in February 2004, the water system would report that the money was earned in 2003. This change will allow the system and its investors to understand the direct financial results of its investments. 3 The Financial Accounting Standards Board (FASB) establishes and improves standards of financial accounting and reporting in the private sector. If your system is privately owned, visitwww.fasb.org for more information on private accounting standards. 4The new standards took effect for small governments (including water systems) with annual revenues of less than $10 million on June 15, 2003. 39 ------- 2. A reporting of the value of infrastructure assets and the cost of deferred maintenance. These measures allow the public to evaluate how well the system is managing its assets. A current asset management plan is a valuable tool to help you meet this requirement if you are complying with Statement 34. In addition, reporting the true cost of deferred maintenance (i.e., unmade repairs that result in equipment or facility deterioration) may allow systems to more easily raise money for maintenance activities necessary to use facilities and equipment for their full expected lives. 3. Contributed capital (for example, federal grants) to be considered a form of income. This change will increase a system's reported income. While reporting all forms of income is a necessary accounting principal, this method of reporting (which includes contributed capital) may make it more difficult to justify rate increases. For more information, talk to your city clerk, ask a certified public accountant, or contact your State or Regional Tribal Capacity Development Coordinator. GASB's website offers more information on Statement 34, as well as guidance documents, case studies of entities that have implemented Statement 34, and trainings. Visitwww.gasb.org for more information. 40 ------- Appendix D: Sources for More Information on Asset Management Electronic Programs ¦ CAPFinance. The Environmental Finance Center at Boise State University has developed an easy-to-use computer program to help water systems inventory their assets and analyze funding options for rehabilitation and replacement of assets. For more information or to order a copy, call (208) 426-1567 or visit their website http:// sspa.boisestate.edu/efc/services.htm. ¦ Show-me Water Ratemaker. The Missouri Department of Natural Resources has developed analysis software to help water systems set rates. To obtain a free copy see: http://www.dnr.state.mo.us/oac/ Ratemakerbrochure.pdf, or call (800) 361-4827. Documents ¦ A Guidebook of Financial Tools, produced by the Environmental Financial Advisory Board and the Environmental Finance Center Network, is available in PDF format at: http://www.epa.gov/efinpage/ guidbkpdf.htm. It is also available by emailing efin@epa.gov or by calling (800)490-9198. ¦ Financial Accounting Guide for Small Water Utilities, Michael D. Peroo, 1997, Kansas Rural Water Association. This document is available through the National Drinking Water Clearinghouse, West Virginia University, (800) 624-830. Assistance ¦ EPA's Environmental Finance Program provides financial and technical assistance to water systems and other regulated entities. Visit www.epa.gov/efinpage/ or call (202) 564-4994 for more information about the program, for access to the program's publications, and to reach the Environmental Finance Center network. Additional Organizations ¦ American Water Works Association: www.awwa.org ¦ Association of Metropolitan Water Agencies: www.amwa.net ¦ Association of State Drinking Water Administrators: www.asdwa.org ¦ Government Finance Officers Association: www.gfoa.org ¦ National Association of Regulatory Utility Commissioners: www.naruc.org ¦ National Association of Water Companies: www.nawc.org ¦ National Rural Water Association: www.nrwa.org ¦ Rural Community Assistance Program: www.rcap.org ¦ Rural Utilities Service: www.usda.gov/rus ¦ GASB 34: What Is It? Why Should You Care?, copy can be downloaded from www.nrwa.org/2001/frontpage/Pages/gasb34.htm. 41 ------- Appendix E: Safe Drinking Water Act Primacy Agencies For additional information or to learn more about the laws in your own state, please contact your EPA Regional Coordinator or State Drinking Water Agency. EPA Region 1 www.epa.gov/region1/eco/drinkwater/index.html (617) 918-1584 Connecticut Department of Public Health: Drinking Water Division www.dph.state.ct.us/BRS/water/dwd.htm (860) 509-7333 Maine Maine Department of Human Services: Division of Health Engineering www. state. me. us/d hs/e ng/wate r/i nd ex htm (207) 287-2070 Massachusetts Department of Environmental Protection: Drinking Water Program www. state. ma. us/d e p/brp/d ws/d ws home, htm (617) 292-5770 New Hampshire Department of Environmental Services: Water Supply Engineering Bureau www.des.state.nh.us/wseb/ (603) 271-2513 Rhode Island Department of Health: Office of Drinking Water Quality www. hea Ithri .org/e nvi ro nment/dwq/Ho me. htm (401) 222-6867 Vermont Department of Environmental Conservation: V\Mer Supply Division www.vermontdrinkingwater.org (802) 241-3400 EPA Region 2 www.epa.gov/region02/water/drinkingwater/ (212) 637-3879 New Jersey Department of Environmental Protection: Bureau of Safe Drinking V\Mer www.state.nj.us/dep/watersupply/safedrnk.htm (609) 292-5550 New York Department of Public Health: Bureau of Public V\Mer Supply Protection www. hea Ith .state. ny. us/nysd o h/wate r/ma i n. htm (518) 402-7650 Puerto Rico Department of Health: Public Water Supply Supervision Program www.epa.gov/region02/cepd/prlink.htm (787) 977-5870 Virgin Islands Department of Planning and Natural Resources: Division of Environmental Protection www.epa.gov/region02/cepd/vilink.htm (340) 773-1082 42 ------- EPA Region 3 www.e pa .g o v/re g 3wa pd/ (215)814-2300 Delaware Delaware Health and Social Services: Division of Public Health www.state .d e. us/d hss/d p h/hs p. htm (302) 739-5410 District of Columbia Environmental Health Administration: V\Mer Resources Management Division www.dcwasa.com/ (202) 535-2190 Maryland Department of the Environment: Public Drinking Water Program www. md e .state. md. us/a bo utmd e/re po rts/i nd ex as p (410) 537-3000 Pennsylvania Department of Environmental Protection: Bureau of V\Mer Supply Management www.d e p .state. pa. us/d e p/d e p utate/wate rmg t/ws m/ wsm.htm (717) 787-5017 Virginia Department of Health: Division of V\Mer Supply Engineering www. vd h .state. va. us/dd w/i nd ex htm (804) 786-5566 West Virginia Bureau for Public Health: Environmental Engineering Department www.wvdhhr.org/oehs/eed/ (304) 558-2981 EPA Region 4 www.e pa .g o v/re g io n 4/wate r/ (404) 562-9345 Alabama Department of Environmental Management: V\Mer Supply Branch www.adem.state.al.us/WaterDivision/ WaterDivisionPP.htm (334) 271-7773 Florida Department of Environmental Protection: Drinking Water Section www.d e p .state .fl. us/wate r/d ri nki ng wate r/i nd ex htm (850) 487-1762 Georgia Department of Natural Resources: V\Mer Resources Branch www.dnr.state.ga.us/dnr/environ/ (404) 656-4087 Kentucky Department of Environmental Protection: Drinking Water Branch water.nr.state.ky.us/dw/ (502) 564-3410 Mississippi Department of Health: Division of V\Mer Supply www. msd h.state. ms. us/wate rs upp ly/i nd ex htm (601) 576-7518 North Carolina Department of Environment and Natural Resources: Public Water Supply Section www.deh.enr.state.nc.us/pws (919) 733-2321 South Carolina Department of Health and Environmental Control: Bureau of Water www.scdhec.net/water/html/dwater.html (803) 898-4300 Tennessee Department of Environment and Conservation: Division of V\Mer Supply www.state .tn.us/envi ronment/dws/ (615) 532-0191 43 ------- EPA Region 5 www.e pa.g o v/r5wate r/ (312) 886-4239 Illinois Environmental Protection Agency: Division of Public V\Mer Supplies www.epa.state.il.us/water/index- pws. htm 1 (217) 785-8653 Indiana Department of Environmental Management: Drinking V\Mer Branch www. a i. o rg /i d e m/owm/d wb/i nd ex htm 1 (317) 308-3282 Michigan Department of Environmental Quality: Drinking Water and Radiological Protection Division www.michigan.gov/deq (517) 335-9216 Minnesota Department of Health: Drinking V\Mer Protection Section www. he a Ith. state. m n. us/d i vs/e h/i nd ex htm 1 (651)215-0770 Ohio Environmental Protection Agency: Division of Drinking and Ground Water www.epa.state.oh.us/dsw/ (614) 644-2752 Wisconsin Department of Natural Resources: Bureau of V\Mer Supply www.d nr.state .wi. us/o rg/wate r/d wg/i nd ex htm (608) 266-2299 EPA Region 6 www.epa.gov/region6/water (214) 665-2757 Arkansas Department of Health: Division of Engineering www. he a Ithya rka nsas. co m/e ng/i nd ex html (501)661-2623 Louisiana Office of Public Health: Division of Environmental and Health Services www.d hh.state .la. us/OP H/safewtr. htm (225) 765-5038 New Mexico Environment Department: Drinking V\Mer Bureau www. nme nv. state. nm. us/d wb/d wbto p. html (505) 827-7536 Oklahoma Department of Environmental Quality: V\Mer Quality Division www.d eq .state .o k.us/WQD new/i nd ex htm (405) 702-8100 Texas Texas Commission on Environmental Quality: V\Mer Supply Division www.tnrcc.state .tx us/pe rmitti ng/wate rpe rm/pdw/ pdwOOO.html (512) 239-6096 44 ------- EPA Region 7 www.epa.gov/region7/water/dwgw.htm (913)551-7030 Iowa Department of Natural Resources: V\Mer Supply Section www.state. i a. us/e pd/wtrsup ly/wtrs up. htm (515) 725-0275 Kansas Department of Health and Environment: Public Water Supply Section www. kd he .state. ks. us/pws/ (785) 296-5514 Missouri Department of Natural Resources: Public Drinking V\Mer Program www.d nr.state .mo .us/wpscd/pd wp/ho me pd wp .htm (573) 751-5331 Nebraska Department of HHS Regulation and Licensure www. hhs .state. ne. us/e nh/e nhi nd ex htm (402) 471-2541 EPA Region 8 www.epa.gov/region08/water/ (303) 312-7021 Colorado Department of Public Health and Environment: Drinking V\Mer Program www.cd phe .state. co. us/wq/wq ho m. as p (303) 692-3500 Montana Department of Environmental Quality: Public Water Supply Section www.d eq .state. mt. us/wq i nfo/i nd exas p (406) 444-3080 North Dakota Department of Health: Division of Municipal Facilities www. ehs.health.state.nd.us/ndhd/enviro n/mf/i nd ex htm (701) 328-5211 South Dakota Department of Environment and Natural Resources: Drinking Water Program www.state .sd .us/d enr/d es/d ri nki ng/d wprg. htm (605) 773-3754 Utah Department of Environmental Quality: Division of Drinking V\Mer www.d eq .state. ut. us/eq d w/lnd ex htm (801) 536-4200 Wyoming EPA Region VIII: Wyoming Drinking V\Mer Program www.epa.gov/region08/water/dwhome/wycon/wycon.html (303) 312-6312 45 ------- EPA Region 9 www.epa.gov/region9/water/index.html (415) 744-1884 American Samoa Environmental Protection Agency: American Samoa www.epa.gov/Region9/cross_pr/islands/samoa.html (415) 744-2170 Arizona Department of Environmental Quality: Drinking Water Monitoring and Assessment Division www. ad eq .state .az. us/e nvi ro n/wate r/d w/i nd ex html (602) 207-4644 California Department of Health Services: Division of Drinking Water and Environmental Management www.dhs.cahwnet.gov/org/ps/ddwem/ (916) 323-6111 Guam Guam Environmental Protection Agency www.epa.gov/region09/cross_pr/islands/guam.html (671) 472-8863 Hawaii Department of Health: Environmental Management Division www. hawai i .g ov/hea Ith/e h/sd wb/i nd ex. html (808) 586-4258 Nevada Department of Human Resources: Bureau of Health Protection Services www. he a Ith2 k.state. nv. us/bhps/phe/sd wp. htm (775) 687-6615 EPA Region 10 www.epa.gov/region10/ (206) 553-1389 Alaska Department of Environmental Conservation: Drinking V\Merand Wastewater Program www. state. a k. us/d e c/d e h/s afe wa te r. ht m (907) 269-7653 Idaho Department of Environmental Quality: V\Mer Quality Division www2 .state .id .us/d eq/water/wate r1. htm (208) 373-0502 Oregon Department of Human Resources: Drinking V\Mer Program www. o hd. h r. state. or. us/d wp/i nd ex htm (503) 731-4317 Washington Department of Health: Drinking V\Mer Division www.doh.wa.gov/ehp/dw/ (360) 236-3096 46 ------- Appendix F: Tribal Contacts For additional information or to learn more about the laws governing your Tribe, use the contact information provided in this Appendix. US EPA Headquarters American Indian Environmental Office www.epa.gov/indian (202) 564-0303 US EPA Regional Tribal Capacity Development Coordinators EPA Region 1 www.e pa .g ov/reg io n01 /to pi cs/go ve rnme nt/tri bal. html (888) 372-7341 EPA Region 2 www.e pa .g ov/reg i o n02/nati o ns/i nd ex html (212) 637-3600 EPA Region 4 www.e pa .g ov/reg io n04/ead/i ndian/i nd ex htm (404) 562-6939 EPA Region 5 www.epa.gov/region5/water/stpb (312) 353-2123 EPA Region 6 www.e pa .g ov/reg i o n06/6xa/tri ba I. htm (800) 887-6063 EPA Region 7 www.e pa .g ov/reg io n07/go ve rnme nt_tri ba l/i nd ex htm (913) 551-7030 EPA Region 8 www.e pa .g ov/reg io n08/tri bes (303) 312-6116 EPA Region 9 www.epa.gov/region09/cross_pr/indian/indexhtml (415) 744-1500 EPA Region 10 yosemite.epa.gov/r10/tribal.NSF/webpage/ tribal+office+homepage?opendocument (206) 553-4011 Other Contacts Administration for Native Americans www.acf.dhhs.gov/programs/ana/ (877) 922-9262 Bureau of Indian Affairs www.doi.gov/bureau-indian-affairs.html (202) 208-3710 Indian Health Services www.ihs.gov (301) 443-3024 Native American V\Mer Association www.nawainc.org (775) 782-6636 47 ------- Appendix G: Other STEP Guide Documents This brochure is one in a series of Simple Tools for Effective Performance (STEP) documents for small drinking water systems. The STEP documents can be obtained from EPA by calling the Safe Drinking Water Hotline at (800) 426-4791 and requesting the document by its publication number. The documents can also be found at www.epa.gov/safewater/smallsys/ssinfo.htm. AVAILABLE NOW A Small Systems Guide to the Total Coliform Rule (TCR) This workbook is designed to help small systems understand the TCR and the mandatory monitoring required under the rule. The workbook provides sample worksheets to help systems organize and track TCR monitoring data, and provides appropriate follow-up actions should monitoring show a positive presence of coliform. Publication number EPA816-R-01-017A Published: June 2001 Safe Drinking Water Act (SDWA) Regulation Overview Brochure for Small Systems This brochure summarizes SDWA regulations that currently exist, are proposed, or are under development that affect or will affect small water systems. The brochure emphasizes how the regulations relate to each other, and explains the multi-barrier approach to microbial and chemical/ radiological risks and how SDWA regulations fit into this type of framework. Publication number EPA816-R-03-017 Published: September 2003 Complying With the Revised Drinking Water Standard for Arsenic: Small Entity Compliance Guide This workbook is designed to help systems understand and achieve compliance with the Arsenic Rule. The workbook provides sample worksheets to help systems organize data, and provides guidance for small systems on their selection of appropriate compliance options. Publication number EPA 816-R-02-008A Published: August 2002 Strategic Planning Workbook This workbook is designed to help systems understand the concept of strategic planning and how it can help them prepare their water system to meet public expectations and regulatory requirements while maintaining organizational and financial stability in the future. The workbook provides worksheets to help systems begin to plan strategically, assess their capacity, define their area of service, identify options, and develop an implementation plan for their system. Publication number EPA 816-R-03-015 Published: September 2003 UNDER DEVELOPMENT Disinfectants/Disinfection By-Products (D/DBP) Rule Workbook Rate-Setting: A Handbook for Small Systems Restructuring: A Handbook for Small Systems 48 ------- |