ENERGY STAR
KAISER PERMANENTE DATA CENTER:
CONTINUOUS AND INNOVATIVE
ENERGY EFFICIENCY IMPROVEMENTS
Healthcare provider Kaiser Permanente owns and
operates data centers that host corporate service
applications for over 200,000 employees. Like any
other large organization, these applications include
tools for administration, communications, finance and
accounting, procurement, legal, and human resources
use. Kaiser Permanente data centers also provide
continuous availability so that the organization can
provide real time, technology-enabled healthcare for
over 9,000,000 members.
In healthcare settings, a data center supports life
critical systems. As a result, a data center must
maximize security, resiliency, and availability. Kaiser
Permanente is also determined to make their data
centers energy-efficient as part of its environmental
stewardship for the communities it serves. This is
not surprising for a company that:
•	Was ranked as the number one "Top Green-IT
Organization" by ComputerWorld in 2011.
•	Earned 29 environmental excellence awards
from Practice GreenhealtW in 2013.
Kaiser Permanente's 160,000 square-foot premier data center has been recognized for making many
improvements to its energy efficiency since 2008, including:
•	Earned ENERGY STAR Data Center Certification in 2010 - making Kaiser Permanente the first health care
provider to earn that recognition.
•	Won the first place award in Facilities Innovation2 at the Uptime Institute's 2011 Green Enterprise IT
Symposium for its development and implementation of computer room functional efficiency (CRFE)
metric.
•	Received Platinum Certification for Existing Building Operations & Maintenance from the US Green
Building Council's Leadership in Energy and Environmental Design (LEED) program - the first (and currently
only) data center in the world to earn this prestigious award.
This case study will examine the efficiency measures implemented by Kaiser Permanente's data center
facilities team. It includes measures initially implemented during their raised floor optimization (RFO)
program, the adjustments made using their unique computer room functional efficiency (CRFE) metric,
and efforts to optimize cooling during a 40,000 square-foot/4 MW data center expansion.
"Kaiser Permanente is focused on
providing healthcare services in a way
that protects the environment and the
health of our communities now and
in the future. Our entire organization
actively looks for ways to reduce our
carbon footprint. In our data centers,
we've challenged both our design and
operations teams to raise the bar on
system performance and operations
excellence. This is not just a hobby for
us; it's a way of life."
-Steve Press,
Vice President of Data Center Solutions
'The national membership organization for hospitals and health systems committed to environmentally responsible
operations and care.
2This award is the Uptime Institute's highest honor, and recognizes projects that significantly improve efficiency in
data centers.
Visit energystar.gov/lowcarbonit for more information.

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RAISED FLOOR OPTIMIZATION
As early as 2008, Kaiser Permanente's data center
facilities team realized that the accepted industry
standard measurement methods were not granular
enough to clearly evaluate the cooling for IT spaces.
Upon careful inspection, they noticed that the there
was always excessive air circulation with minimal
heat rejection in the organization's data centers.
The team launched the Raised Floor Optimization
(RFO) program to maximize heat rejection while
minimizing air circulation. At the data center, the team
implemented the following projects:
•	Retrofitted 31 existing computer room air
handler (CRAH) units from constant speed fans
to electronically commutated (EC) variable speed
fans allowing the cooling system to match the
load, minimizing the excess of air circulated.
•	Added 57 new CRAH units with the EC upgrade
as the data center's IT load increased, matching
the existing cooling scheme.
•	Installed SynapSense wireless sensors. They
installed 489 wireless metering nodes in the IT
space at roughly—or one on every third rack.
The wireless nodes measured:
-	Temperature at the top, middle, and bottom
of the cabinet on the hot and cold aisle sides,
and below the raised floor under the cabinet.
-	Humidity above the floor.
•	They also installed 96 pressure sensors above and below
the raised floor and 90 additional temperature sensors
were placed on the return air to the CRAH units.
•	Isolation and sealing of leaks and bypass air through
all equipment on the raised floor. This effort involved:
-	Cold aisle containment that typically included
flexible curtains on one end and sliding doors on
the other end. The cold aisle is covered overhead
with panels, which automatically shrink and fallout
from the high temperature during a fire so that a
separate fire suppression system for the cold aisle
was not necessary.
-	Working with a boat cover company, the team
custom-made 40 CRAH covers that would not
only prevent bypass air, but also could be quickly
removed (through a system of bungee cords
and hooks) when the standby CRAH units were
needed. The covers, which were not offered by
any data center equipment manufacturers at the
time, eliminated nearly 14,500 CFM of bypass air
through the damper less CRAH units.
-	PlenaFormฎ, which partitions off unoccupied raised
floor space with underfloor baffles. The team installed
PlenaForm around power distribution units and remote
power panel (RPP) pedestals. In addition, they installed
blanking panels inside equipment cabinets. The two
measures eliminated over 53,000 CFM of bypass air.
According to a study conducted by Pacific Gas & Electric (PG&E), this project saved enough energy
annually to cover the cost of the improvements in 4.5 years. Though the IT load increased over the
implementation period making the impact of the installation more pronounced, conservative estimates
confirmed the benefits of the installation had easily surpassed the original ROI projections.
COMPUTER ROOM FUNCTIONAL EFFICIENCY
The data center facilities team wanted to understand and quantify the improvements gained from implementing
energy-efficient projects. To do so, they pulled data from the wireless sensor network which by then had been
integrated with the data center's Automatic Logic Controls (ALC) energy management system (EMS). More
specifically, the team identified the different stages of the air circulation/heat rejection cycle and used the
ALC data to evaluate temperature quality degradation throughout the cycle and across the environment. This
data was collected into a metric called computer room functional efficiency (CRFE). The CRFE processed data
provided operators the tools to optimize the heat removal cycle efficiency with unprecedented precision. The
team was able to not only quantify the benefits from previous large-scale efforts, but also analyze hard data and
extract necessary information to make small adjustments, such as additional decreases in fan speeds, taking
more CRAH units offline, and taking out additional perforated tiles. The CRFE metric helped the team:
•	Precisely identify problem spots
•	Validate and quantify the benefits of measures they had implemented
By optimizing efficiency through CRFE, Kaiser Permanente estimated that when they combined the cost of reduced
energy use with the utility company incentive that the project had paid for itself in under two years.
Visit energystar.gov/lowcarbonit for more information.

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SUSTAIN ABILITY AS A HABIT AND DATA CENTER EXPANSION
Energy efficiency, environmental awareness, and sustainability are more than lofty goals for Kaiser Permanente, they
have become habits. Most recently, their now ingrained way of life was evident in an expansion of the data center
which included the addition of 40,000 square feet of computing space on the second floor and the replacement of
the entire mechanical plant. Specific environmentally conscious improvements included:
•	Chilled water plant design: The chiller plant was
more than twenty years old, so the team replaced
it with an all new variable volume primary loop
system that includes variable speed drive chillers,
chilled water pumps, condenser water pumps
and cooling tower fans.3 Upon replacement,
the average energy demand of the chiller plant
decreased by 200 kilowatts - resulting in over
1,7M kilowatt hours of annual energy savings.
•	Air-side and water-side economizers: The new
second floor addition to the data center uses
100 percent outside air during the majority of
the year. Two new large waterside economizers
can now be run in parallel with the chillers or in
stand-alone mode, eliminating the need for chiller
operation when the right conditions are present.
•	Water conservation: Water discharged from
the cooling towers no longer goes down the
drain at the data center. The water is now routed
to collection tanks, where it is used to meet
irrigation needs across the site. Any excess water
that the collection tanks are unable to store overflows
to a retention pond, where it naturally and safely
filters back into the water table.
•	Multi-mode uninterruptible power source (UPS)
systems: New UPS systems have the ability to run in a
highly efficient "line interactive" mode or the traditional
(and safer) "double conversion" mode.4
•	Waste heat recovery: Warm or hot exhaust air from
the UPS rooms is now routed to the generator room
next door to eliminate the need to operate a boiler/
heater to temper the generator rooms, and to decrease
the power draw for the diesel engine block heaters.
•	Lighting: Installation of new light emitting diode
(LED) lighting and occupancy sensors reduces energy
consumption and heat generation.
•	Hot aisle containment: The team deployed fully-
enclosed return air chimneys tied to a drop ceiling
return plenum back to the Air Handling Units and
eliminating air recirculation through the compute space.
PROJECT LESSONS
Kaiser Permanente's efforts demonstrate three essential components of a successful data center energy
efficiency retrofit:
•	Leadership commitment: Kaiser Permanente demonstrated its leadership and commitment to sustainability
by supporting the efforts at the data center at the highest levels of management. The retrofit at the data
center complemented the company's ongoing sustainability efforts.
•	Life cycle cost analysis: During the bidding process for the chiller plant, life cycle cost analysis led to winning
bids being 40 percent to 50 percent more affordable than the most expensive bids. Incorporating the value of
annual energy savings led Kaiser Permanente to make the correct long-term decisions.
•	Monitoring network: The wireless temperature/humidity/pressure sensor network, integrated with their
energy management system, allowed Facilities staff to directly monitor the cooling system and make
adjustments to optimize efficiency while assuring IT staff that cooling levels are appropriate.
3The old system was three 500-ton R-11 Carrier chillers with no variable speed capability and one York 500 ton chiller with
variable speed. The new system is five 875-ton York variable speed units.
4Since August 2012, EPA listed ENERGY STAR certified UPSs, including multi-mode UPSs -- see www.energystar.gov/products
Visit energystar.gov/lowcarbonit for more information.

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ABOUT KAISER PERMANENTE
Kaiser Permanente Kaiser Permanente is recognized as one of America's leading health care providers and not-for-
profit health plans. Founded in 1945, our mission is to provide high-quality, affordable health care and to improve
the health of our members and the communities we serve. We currently serve approximately 9.1 million members
in eight states and the District of Columbia. Care for members and patients is focused on their total health and
guided by their personal physicians, specialists and team of caregivers. Our expert medical teams are supported by
industry-leading technology and tools for health promotion, disease prevention, care delivery and chronic disease
management. For more information, go to: kp.org/share.
ABOUT EPA ENERGY STAR'S LOW CARBON IT EFFORT
Organizations can save money and energy in the IT space by:
•	Purchasing ENERGY STAR certified IT products:
computers, servers, data storage, uninterruptible
power supplies, and small networking equipment.
•	Learning how to quickly and easily activate sleep
settings on computers so they automatically enter
a low-power sleep mode.
•	Benchmarking their data center's energy efficiency
performance versus hundreds of other data centers
across the country using the Portfolio Manager
tool. Data centers in the top 25% earn ENERGY
STAR building certification.
•	Read user-friendly, non-technical descriptions of data
center efficiency techniques by reviewing the ENERGY
STAR'S Top Twelve Ways to Decrease the Energy
Consumption of Your Data Center website.
•	Review case studies on outstanding data center retrofit
efficiency efforts by Low Carbon IT Champions.
Visit energystar.gov/lowcarbonit for more information.

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