Checklist of Common Errors in ENERGY STAR Applications
There are several common errors during the application process that may result in a delay of the review
of your application. Please check the items below to ensure your application is complete.
~	If your building is primarily an office and was not fully occupied during the 12-month period being
submitted for review, ensure that the vacant space has been accounted for following EPA's
guidelines. Vacant space must be entered as a separate office space with zero weekly operating
hours, zero workers, and zero computers. For more information, refer to the FAQ called "How do I
account for my office building's vacant space in Portfolio Manager?" which can be found here.
~	Ensure that the ENERGY STAR award recipient address entered during the electronic submission
of the Statement of Energy Performance is correct and complete, and is not a P.O. Box. Be sure to
include an organization name and/or suite/floor number, etc. if applicable.
~	Finish the electronic submission of the application in Portfolio Manager before sending the hard
copy application documents to EPA. To ensure that you have finished the electronic submission,
check the status of your application in Portfolio Manager. In order to verify this, from your Portfolio
Manager account, click on the appropriate building's name. Then, under "Applying for the ENERGY
STAR" on the right side of the page, click on "View Status of ENERGY STAR Application." On the
next page that opens, there should NOT be any Web link associated with your current application
that says "Continue Applying..." or "Finish Applying..." If there is one, please click on that link to
complete the process.
~	Ensure a tracking number is printed (i.e. not missing or hand-written) in the bottom right corner of
the Statement of Energy Performance. To submit a Statement of Energy Performance including a
tracking number, from your Portfolio Manager account, click on the appropriate building's name.
Then under "Applying for the ENERGY STAR" on the right side of the page:
•	If you previously completed the electronic portion of the application, click on "View Status of
ENERGY STAR Application." On the next page that opens, you can download the correct
Statement of Energy Performance corresponding to your current application.
•	If you have not yet completed the electronic portion of the application, click on "Apply for the
ENERGY STAR." On the next page that opens, carefully follow the steps given to complete
the process.
D Verify that the Data Checklist is completed (i.e. includes a checkmark and/or note for each line
item), signed and dated by the Professional Engineer or Registered Architect.
D Ensure that the license information of the Professional Engineer or Registered Architect listed
in the Statement of Energy Performance matches the information on the engineer or architect's
stamp used to validate the Statement of Energy Performance. The engineer or architect's
information listed in the Statement of Energy Performance is derived from the relevant data entered
during the electronic submission of the application in Portfolio Manager.
D Ensure that the Statement of Energy Performance, Data Checklist, and Letter of Agreement have
no manual corrections. Each time the data must be corrected, a new application must also be
generated. If you need to generate a new application due to a mistake on your SEP, please e-mail
buiIdinas@eneravstar.gov to have the current application cancelled. Once you receive a
confirmation e-mail that this is done, you can generate a new application in Portfolio Manager that
contains the correct information.
~	Verify that the 12-month Period Ending Date listed in the upper left corner of the Statement of
Energy Performance matches the same date in the Letter of Agreement.
~	Verify that the Letter of Agreement is signed by the signatory (i.e. Primary Contact) printed in the
Letter of Agreement and the Statement of Energy Performance.
~	Send only originals of all application documents.
D Postmark application documents within 120 days of the 12-month Period Ending Date, which is
found in the upper left corner of the Statement of Energy Performance..
NOTE: Completing the checks on this list does not guarantee an automatic approval of the ENERGY
STAR application for your building. The purpose of this list is to help you avoid common errors that may
delay the review of your application.

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