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Office of Inspector General
Central Audit Division
Audit Report
Resource Conservation and
Recovery Act
Appropriate Violator Classifications and Timely Initial
Enforcement Actions Would Strengthen Montana's
RCRA Enforcement Program
Report No. 000762-2001-P-00004
March 28, 2001

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EPA Inspector General Division
Conducting the Audit:
Central Audit Division
Denver, Colorado
EPA Region Covered:
Region 8
EPA Program Offices Involved:
Enforcement, Compliance, and
Environmental Justice, Denver, Colorado
Montana Operations Office, Helena,
Montana
Montana Department of
Environmental Quality Program
Offices Involved:
Permitting and Compliance Division, Air
and Waste Management Bureau
Enforcement Division, Helena, Montana
Audit Conducted by:
Erin Barnes
Larry Dare
Thomas Herrod
Kim Victor

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March 28, 2001
MEMORANDUM
SUBJECT: Appropriate Violator Classifications and Timely Initial Enforcement Actions
Would Strengthen Montana's RCRA Enforcement Program
Report No. 000762-200l-P-00004
FROM: Kimberly Victor
Acting Audit Manager
Denver Office
TO:	J ack McGraw
Acting Regional Administrator
Region 8
Attached is our report entitled, Appropriate Violator Classifications and Timely Initial
Enforcement Actions Would Strengthen Montana's RCRA Enforcement Program. The report
includes recommendations to improve Montana's Resource Conservation and Recovery Act
compliance monitoring and enforcement program, as well as Region 8's data in its oversight
inspection and enforcement information system. We discussed our findings with your staff and
Montana's staff, issued a draft report, and held an exit conference with your staff on March 14,
2001, and with Montana's staff on February 22, 2001. We summarized your comments in the
final report and included your complete response in Appendix I.
We appreciate the cooperation your staff showed us and the assistance they provided
throughout the audit. The staff exhibited a genuine interest in working with us to identify ways to
improve Montana's RCRA enforcement program and helped add value to this audit.
Action Required
In accordance with the Environmental Protection Agency's (EPA) Order 2750, you, as the
action official, are required to provide this office with a written response within 90 days of the
final report date. For corrective actions planned, but not completed by the response date,
reference to specific milestone dates will assist us in deciding whether to close this report.
We have no objection to the release of this report to any member of the public. This
report contains findings that the Office of Inspector General (OIG) has identified and corrective

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actions OIG recommends. This audit report represents the opinion of OIG and the findings in this
report do not necessarily represent the final EPA position. Final determinations on matters in this
audit report will be made by EPA managers in accordance with established EPA audit resolution
procedures.
If you have any questions, please call me at (303) 312-6629. Please refer to report
number 000762-200 l-P-00004 on any correspondence.
Attachment

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EXECUTIVE SUMMARY
INTRODUCTION	The objective of the Resource Conservation and Recovery
Act (RCRA) is to ensure that hazardous waste is handled in
a protective manner. Congress intended for states to assume
primary responsibility for implementing hazardous waste
regulations with oversight from the federal government. As
part of the compliance monitoring and enforcement
component of a hazardous waste program, the
Environmental Protection Agency (EPA) and/or state staff
conduct inspections, take enforcement actions, and assess
penalties. To attain and maintain a high rate of compliance,
EPA and state RCRA programs should address the most
serious violators with timely, visible, and effective
enforcement actions. For this audit, we reviewed inspection
and enforcement actions for 47 out of 113 facilities with
violations identified during fiscal 1997 through 1999 to
determine whether Montana's Department of Environmental
Quality (MDEQ) and EPA Region 8 took timely and
appropriate enforcement actions. Region 8 authorized
MDEQ for the RCRA base program. Therefore, MDEQ had
lead responsibility to issue permits, monitor compliance, and
enforce most of the significant RCRA requirements in
Montana. Region 8 had oversight responsibility for those
portions of RCRA that MDEQ received authorization.
OBJECTIVES	Our overall objective was to determine whether EPA
Region 8's and Montana's RCRA compliance monitoring and
enforcement program complied with the RCRA enforcement
response policy and the Region 8-MDEQ enforcement
agreement. We sought to answer the following specific
questions:
Did violator classifications and enforcement actions
comply with EPA's hazardous waste enforcement
response policy?
Did enforcement actions return violators to compliance
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and was that return to compliance timely and
documented?
Did penalty calculations comply with the RCRA civil
penalty policy and the State's penalty policy?
Was accurate data recorded in the Resource
Conservation and Recovery Act Information System
(RCRIS)?
RESULTS IN BRIEF	MDEQ did not always appropriately classify violators or
initiate timely enforcement actions in accordance with its
enforcement agreement with Region 8. MDEQ did not
appropriately classify violators in 9 of 47 cases. Also,
MDEQ initiated untimely enforcement actions in 15 of 16
formal enforcement cases. Additionally, in 13 of 15 cases
where MDEQ sought penalties against non-compliant
facilities, MDEQ's penalty calculations did not comply with
state or federal policy. Finally, while MDEQ staff generally
recorded accurate data in RCRIS, the Department did not
consistently record penalty information into RCRIS, and
Region 8 staff did not adequately update RCRIS.
MDEQ's inappropriate violator classifications, untimely
initial enforcement actions, and inconsistently documented
penalty decisions occurred because MDEQ did not always
utilize EPA guidance or adequately balance compliance
assistance with enforcement. MDEQ could have benefitted
from more effective case monitoring, a more collaborative
internal team approach, and adequately documenting its
RCRA activities in the facility files. As a result, Montana
facilities did not always return to compliance as quickly as
possible, and these delays could have increased the potential
for harm to human health and the environment.
We recommended that the Regional Administrator require
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RECOMMENDATIONS	MDEQ to comply with its new consolidated cooperative
enforcement agreement. The Regional Administrator also
should require that MDEQ escalate chronic or recalcitrant
facilities for formal enforcement action rather than continue
compliance assistance. Additionally, the Regional
Administrator should require MDEQ to fully calculate and
document its penalties against serious violators, as well as
adequately document the Department's violator
classifications and a facility's return to compliance. The
Regional Administrator should work with MDEQ to modify
its enforcement compliance information system for
prioritizing the Department's enforcement requests and
monitoring case progress, and support MDEQ efforts in
implementing divisional cross-training and information-
sharing plans.
Region 8 officials agreed with the findings and
recommendations. Regional staff provided comments to
clarify portions of the report, and we have incorporated these
comments and modified the report as appropriate. We have
summarized the Region's comments at the end of chapter 2
and have included its complete response in Appendix I.
MDEQ officials generally did not agree with our findings and
conclusions. We considered MDEQ's comments and
modified the report as appropriate. We have summarized
MDEQ's comments at the end of chapter 2.
AGENCY AND STATE
COMMENTS AND
OIG EVALUATION
in
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TABLE OF CONTENTS
Page
EXECUTIVE SUMMARY	i
CHAPTERS
1.	INTRODUCTION		1
PURPOSE		1
BACKGROUND		2
SCOPE AND METHODOLOGY 		6
PRIOR AUDIT COVERAGE 		7
2.	MDEQ NEEDED TO MORE APPROPRIATELY CLASSIFY VIOLATORS
AND INITIATE TIMELY ENFORCEMENT ACTIONS 	10
ENFORCEMENT AGREEMENT REQUIREMENTS	 10
VIOLATOR CLASSIFICATIONS AND ENFORCEMENT DECISIONS
DID NOT ALWAYS FOLLOW POLICY 	 12
INITIAL FORMAL ENFORCEMENT ACTIONS WERE NOT TIMELY . . 15
PENALTY CALCULATIONS DID NOT COMPLY WITH POLICY	 17
REGION 8 RCRIS DATA ENTRY NEEDED IMPROVEMENT 	 18
IMPROVEMENTS NEEDED TO STRENGTHEN MDEQ'S RCRA
ENFORCEMENT PROGRAM 	 19
CONCLUSION	 33
RECOMMENDATIONS	 34
AGENCY AND STATE COMMENTS AND OIG EVALUATION	35
EXHIBITS
1.	SCOPE AND METHODOLOGY 	 39
2.	PRIOR AUDIT REPORTS 	 42
3.	VIOLATOR CLASSIFICATIONS 	 43
4-A. TIMELINESS OF VIOLATION DISCOVERY UNDER EPA'S 1987
ENFORCEMENT RESPONSE POLICY 	46
4-B. TIMELINESS OF DECISIONS TO TAKE FORMAL ENFORCEMENT ACTIONS
UNDER MONTANA'S 1999 ENFORCEMENT RESPONSE MANUAL	47
4-C. TIMELINESS OF DECISIONS TO TAKE FORMAL ENFORCEMENT ACTIONS
UNDER EPA'S 1996 ENFORCEMENT RESPONSE POLICY 	48
5. COMPARISON OF FORMAL ENFORCEMENT ACTIONS USING 1987,1996,
AND 2000 POLICIES	49
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6. HIGH PRIORITY VIOLATOR PENALTY CALCULATIONS THAT DID
NOT MEET POLICY REQUIREMENTS 	 52
APPENDICES
I.	AGENCY RESPONSE 	 54
II.	ABBREVIATIONS 	68
III.	DISTRIBUTION	 69
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CHAPTER 1
INTRODUCTION
PURPOSE	Protecting the public and the environment from risks posed
by violations of hazardous waste requirements is basic to
the Environmental Protection Agency's (EPA) mission. One
of EPA's goals in its 1997 Strategic Plan is to ensure full
compliance with laws intended to protect human health and
the environment. The Resource Conservation and Recovery
Act (RCRA) was designed to protect the public and the
environment from risks associated with improper
management of hazardous wastes. To attain and maintain a
high rate of compliance, EPA and state RCRA programs
should address the most serious violators with timely,
visible, and effective enforcement actions. Our overall
objective was to determine whether EPA Region 8's and
Montana's RCRA compliance monitoring and enforcement
program complied with the RCRA enforcement response
policy and the Region 8-Montana enforcement agreement.
We sought to answer the following specific questions:
Did violator classifications and enforcement actions
comply with EPA's hazardous waste enforcement
response policy?
Did enforcement actions return violators to compliance
and was that return to compliance timely and
documented?
Did penalty calculations comply with the RCRA civil
penalty policy and the State's penalty policy?
Was accurate data recorded in the Resource
Conservation and Recovery Act Information System
(RCRIS)?
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BACKGROUND
EPA's Credible Deterrent Goal
Within its 1997 Strategic Plan,
EPA established a goal to ensure
full compliance with laws intended
to protect human health and the
environment. This goal includes
the following EPA objectives:
Identify and reduce significant
non-compliance in high
priority program areas, while
maintaining a strong
enforcement presence in all
regulatory program areas, and
Promote the regulated
community's voluntary
compliance with
environmental requirements
through compliance
incentives and assistance
programs.
Compliance Monitoring and
Enforcement Program Goals
for Region 8 and Its States
as stated in the joint standard
operating procedure
To detect and deter
violations through
inspections and
enforcement actions.
To promote compliance with
hazardous waste
requirements to protect
public health and the
environment from future
violations.
Appropriate Violator Classifications and Timely Initial Enforcement
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Improper management of hazardous waste poses a serious
threat to human health and the environment. Congress
enacted RCRA in 1976 which established, under Subtitle C,
a framework to manage hazardous wastes from generation
to disposal. The objective of RCRA's Subtitle C program is
to ensure that hazardous waste is handled in a protective
manner. Most facilities that treat, store, and dispose of
hazardous waste must have permits.
Congress intended for the states to assume primary
responsibility for implementing hazardous waste regulations
with oversight from the federal government. To become
authorized to implement and enforce hazardous waste
regulations, a state must develop and submit for approval a
hazardous waste program that is equivalent to and
consistent with the federal program and provides adequate
enforcement. However, EPA retains full enforcement
authority and oversight responsibilities.
In Region 8, much of the hazardous waste program under
RCRA is administered by authorized states, while the
Region retains significant responsibilities for assuring
effective programs. Region 8 and its six states jointly
developed a standard operating procedure for overseeing
state hazardous waste compliance monitoring and
enforcement programs. The standard operating procedure
document includes policy statements, identifies program
criteria subject to oversight, defines performance levels for
those criteria, and designates corresponding oversight levels
and procedures.
In fiscal 1999, Region 8 introduced its Uniform
Enforcement Oversight System, designed to evaluate state
enforcement and compliance performance. The objective of
this new system is to strengthen state programs and reward
strong programs with reduced oversight. The system is
composed of both quantitative scoring and narrative
feedback. In fiscal 1999, Region 8 began using the results
of the oversight system to conduct joint annual planning
with states and to manage the Region's limited oversight
resources.
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The goal of the RCRA compliance monitoring and
enforcement program is to attain and maintain a high rate of
compliance by the regulated community. To accomplish
this goal, EPA and/or state staff conduct inspections, take
enforcement actions, and assess penalties. An appropriate
enforcement action will help to achieve a timely return to
compliance and serve as a deterrent by eliminating any
economic advantage received by a violator through non-
compliance. Montana Department of Environmental
Quality (MDEQ) officials indicated that they did not adopt
EPA's goals, and rather had separate goals for its hazardous
waste inspection and enforcement programs.
Enforcement Action	EPA's Enforcement Response Policy discusses timely and
appropriate RCRA enforcement actions. EPA issued the
first enforcement response policy in December 1984,
modified the policy in December 1987, and revised it again
in 1996. The enforcement response policy establishes the
criteria for determining appropriate types of enforcement
responses and violator classifications to ensure consistent
RCRA enforcement nationwide. The 1996 enforcement
response policy replaced all prior criteria.
The 1996 enforcement response policy classifies violators
into two categories: significant noncompliers and other
secondary violators. The 1996 enforcement response policy
defines significant noncompliers as,
...those facilities which have caused actual
exposure or a substantial likelihood of
exposure to hazardous waste or hazardous
waste constituents; are chronic or
recalcitrant violators; or deviate from RCRA
statutory or regulatory requirements.
In contrast, the 1987 enforcement response policy
designated three classifications of violators: high priority
violator, medium priority violator, and low priority violator.
The definition of a high priority violator was essentially the
same as the definition of a significant noncomplier in the
1996 enforcement response policy. In this report, we will
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generally use the term high priority violator, rather than the
1996 enforcement response policy term significant
noncomplier because MDEQ used the definitions in the
1987 enforcement response policy.
In addition to categorizing a facility, the 1987 enforcement
response policy also classifies individual facility violations
into one of two classes - Class I or II. Class I violations are
the more serious of the two and consist of deviations from
regulations, permit conditions, or other binding agreements
that could result in the failure to assure proper treatment,
storage, disposal, or emergency cleanup of hazardous waste
or prevent and detect hazardous waste releases. Class II
violations are those that do not meet Class I criteria. The
enforcement response policy defines a chronic or
recalcitrant facility as one regularly found to have many
Class I or II violations (even if minor in themselves) or one
that fails to quickly correct previous violations.
An enforcement response may be either a formal or informal
action:
(1)	Formal enforcement may take the form of an
administrative order, civil lawsuit, or criminal
lawsuit. A monetary penalty may be
imposed. According to EPA's policy, formal
enforcement is appropriate for high priority
violators.
(2)	An informal enforcement response is the
minimally appropriate enforcement action for
a violator that does not meet the significant
noncomplier or high priority violator
definition.
An informal enforcement action generally involves
notification and does not include economic sanctions.
However, a facility that does not return to compliance
following an informal enforcement response should be
reclassified as a high priority violator and receive a formal
enforcement response and penalty.
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MDEQ Organization
MDEQ Hazardous Waste
Program Goals
To assure regulatory compliance by
conducting regular comprehensive
oomplianoo evaluation inopootiono at
those installations that offer the
greatest threat to public health and
the environment.
To provide technical and compliance
assistance to hazardous waste
handlers in order to maintain and
enhance regulatory compliance.
To initiate enforcement actions which
are commensurate with the degree of
non-compliance and which considers
a violator's past compliance history.
Region 8 maintains a field office in Helena, Montana, which
implements and oversees the Region's programs and
strategic priorities throughout Montana. Region 8's Helena
office includes three staff who, in addition to other duties,
oversee MDEQ's RCRA compliance monitoring and
enforcement program.
Region 8 authorized MDEQ for the RCRA base program.
Therefore, MDEQ had lead responsibility to issue permits
(except for corrective action), monitor compliance, and
enforce most of the significant RCRA requirements in
Montana. Region 8 had oversight responsibility for those
portions of RCRA that Montana received authorization.
MDEQ was not yet authorized for RCRA corrective action
or the land disposal restriction provisions, and was not
authorized to implement RCRA in Indian country. Until
December 26, 2000, when the Region authorized MDEQ
for the corrective action component of RCRA, Region 8's
Helena office had the lead for implementing corrective
action. Region 8's Helena office also implemented all
provisions of RCRA in Indian country.
In Montana, RCRA inspections and enforcement actions are
conducted by MDEQ staff. Staff in the air and waste
management bureau within the permitting and compliance
division conduct RCRA inspections and informal
enforcement, while staff in the enforcement division conduct
formal enforcement actions. MDEQ was created in 1995
through a reorganization of three different environmental
and natural resource agencies. Prior to the reorganization,
compliance staff were directly responsible for working with
legal staff to develop enforcement cases, determine
penalties, and achieve final case resolution. Following the
reorganization, compliance staff request formal enforcement
actions through MDEQ's enforcement division.
Enforcement division staff are responsible for determining
penalty amounts and proceeding with formal enforcement
actions.
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MDEQ's Enforcement Response Manual., dated October 25,
1999, identifies the common protocols, procedures, and
forms used by MDEQ in fulfilling its compliance assistance
and enforcement responsibilities. The manual states that
MDEQ's specific enforcement responses and time frames
should follow those negotiated in the State's enforcement
agreement with Region 8. MDEQ's enforcement response
manual states that the enforcement division must receive a
completed and approved enforcement request from program
staff prior to initiating a formal enforcement action.
Enforcement Agreement	The RCRA enforcement agreement between Region 8 and
Montana, dated December 1993, cites the timely and
appropriate enforcement criteria contained in the 1987
enforcement response policy as the guidance that MDEQ
should use for its RCRA compliance monitoring and
enforcement program. MDEQ and Region 8 did not
renegotiate a new agreement to incorporate timely and
appropriate enforcement criteria contained in the revised
1996 enforcement response policy. MDEQ and Region 8
continued to use the 1993 enforcement agreement until the
two agencies signed a new agreement in 2000.
In September 2000, both agencies signed a consolidated
cooperative enforcement agreement that incorporated five
different programs, including RCRA, into one multi-media
enforcement agreement. This 4-year agreement included
new time frames and criteria different from those in the
1987 and 1996 enforcement response policies, and in
MDEQ's 1993 enforcement agreement. This pilot
agreement standardized terminology and created a uniform
timeline for all five media programs.
SCOPE AND	We performed our audit in accordance with Government
METHODOLOGY	Auditing Standards (1994 Revision) issued by the
Comptroller General of the United States. We conducted
our fieldwork from February through November 2000.
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We performed our fieldwork at MDEQ and Region 8.
We reviewed case files for 47 out of 113 facilities in
Montana that had violations identified in RCRIS during
fiscal 1997 through 1999 to determine whether MDEQ and
Region 8 officials took timely and appropriate enforcement
actions. We discussed the facility files and other program
activities with MDEQ and Region 8 staff and evaluated the
internal controls over the inspection and enforcement
processes. Because Region 8 authorized MDEQ for the
RCRA base program, MDEQ led the inspections and
enforcement actions at the 47 facilities and Region 8 acted
in an oversight role. We did not include any facilities in
Indian country as part of our scope.
Although we used the 1993 enforcement agreement as the
primary criteria document, we also evaluated MDEQ's
performance against the 1996 enforcement response policy,
MDEQ's 1995 penalty policy, MDEQ's 1999 enforcement
response manual, and the 2000 consolidated cooperative
enforcement agreement. We recognize that Region 8 did
not require MDEQ to comply with the 1996 policy.
However, we wanted to analyze how timely MDEQ would
have been had it used the more lenient time frames in the
1996 policy. In addition, we wanted to evaluate how timely
MDEQ would have been if it tried to comply with the new
time frames in its 2000 enforcement agreement.
We did not evaluate controls over RCRIS, although we
used information from this national data system in our audit.
See Exhibit 1 for details on our scope and methodology.
PRIOR AUDIT	The Office of Inspector General (OIG) issued two prior
COVERAGE	reports related to Region 8 RCRA enforcement:
The most recent report, dated September 31, 1991,
examined the Region's administration of state RCRA
enforcement activities. The audit found that Colorado,
Utah, and Montana generally had not implemented
strong enforcement programs or enforced penalties
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because Region 8 had not developed an oversight
program and the states were hesitant to take strong
enforcement actions against violators for fear of losing
business. In our current audit, we did not find that
Montana hesitated to take strong enforcement actions
due to a fear of losing business. However, as discussed
in this report, we found other reasons why Montana did
not appropriately classify violators or initiate timely
enforcement actions.
The earlier report, dated September 13, 1988, examined
Region 8's controls over compliance monitoring of
RCRA enforcement consent agreement provisions.
While this report specifically addressed the tracking and
control of RCRA enforceable consent agreements, it
reported that some RCRA program violators were
either not responding both timely and adequately, or
there was no clearly documented evidence of their
compliance with consent agreements.
Both the 1991 and 1988 reports recommended tighter
controls within Region 8's RCRA program and more
thorough oversight of state RCRA compliance monitoring
and enforcement programs. As a result of the audits,
Region 8, with its states, developed a standard operating
procedure for hazardous waste compliance monitoring and
enforcement programs to maximize consistency and
program effectiveness across the Region.
In addition, OIG issued numerous reports between 1998
and 1999 on RCRA significant noncomplier identification in
other regional and state offices. Audits conducted in
Regions 1, 3, 5, 7, and 10 examined the effectiveness of
significant noncomplier identification in those regions and in
the states of Rhode Island, Virginia, Illinois, Nebraska, and
Washington, respectively. The audits typically found that:
(1) state enforcement programs were inconsistent with EPA
policies, (2) facilities were not always correctly classified,
(3) states did not impose strong penalties, (4) state RCRA
files did not contain adequate documentation on return to
compliance, (5) states did not always perform followup
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inspections where appropriate, (6) states took inappropriate
enforcement actions, and (7) states did not enter accurate
and complete RCRIS data.
See Exhibit 2 for a complete listing of prior audits.
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CHAPTER 2
MDEQ NEEDED TO MORE APPROPRIATELY CLASSIFY VIOLATORS
AND INITIATE TIMELY ENFORCEMENT ACTIONS
MDEQ did not always appropriately classify violators or
initiate timely enforcement actions in accordance with its
enforcement agreement with Region 8. MDEQ's untimely
initial enforcement actions did not help return facilities to
compliance in a timely manner. Additionally, MDEQ did
not always consider economic benefit or multi-day
components in its penalty calculations. These conditions
occurred because MDEQ did not always utilize EPA
guidance or adequately balance compliance assistance with
enforcement. Also, MDEQ could have benefitted from
more effective case monitoring and a more collaborative
internal team approach. We also found that MDEQ staff
did not adequately document their RCRA activities in the
facility files. While MDEQ staff generally recorded
accurate data in RCRIS, the Department did not
consistently record penalty information into RCRIS, and
Region 8 staff did not adequately update RCRIS. As a
result, Montana facilities did not always return to
compliance as quickly as possible, and these delays could
have increased the potential for harm to human health and
the environment.
The 1993 RCRA enforcement agreement between Montana
and Region 8 authorized MDEQ to take timely and
appropriate enforcement action against all persons in
violation of the Montana Hazardous Waste Act. The 1993
enforcement agreement incorporated the enforcement
criteria in EPA's 1987 enforcement response policy.
Region 8 and MDEQ did not update the 1993 agreement to
include the revised enforcement criteria in EPA's 1996
policy. MDEQ considered the 1993 enforcement agreement
time frames as MDEQ's goals for good performance and as
guidelines for reviewing progress in individual cases. The
1993 agreement specified that
ENFORCEMENT
AGREEMENT
REQUIREMENTS
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timeliness would be case-specific and that MDEQ would
document any deviation from established time frames.
The 1987 and 1996 enforcement response policies require
that violation discovery and the decision to take formal
enforcement action against a facility must be made within 45
and 90 days, respectively, of the facility's "evaluation date,"
or date it was initially inspected. Beyond this similarity,
significant differences exist between the 1987 and 1996
enforcement response policies.
Key points in the 1987 enforcement response policy:
-» 45 days from inspection to violation discovery and
determination of significance
-» 90 days from violation discovery to either initiate
formal administrative action or refer to judicial
authority
Key points in the 1996 enforcement response policy:
90 days from evaluation date to determine whether
violations are significant enough to warrant a formal
enforcement response
If informal enforcement action does not return a facility
to compliance within 90 days from the evaluation date,
formal enforcement action must be initiated
180 to 300 days maximum, once a violation is
discovered, to issue a final order to return the facility to
In addition, MDEQ's enforcement response manual includes
time frames that overlay those contained in the 1987
enforcement response policy. For example, MDEQ's
manual states that enforcement requests should be
submitted for approval within 90 days of first discovery of
the violations. MDEQ staff must complete an enforcement
request in order to initiate a formal enforcement action.
Though dated in 1999, MDEQ officials stated that they
used the enforcement request process outlined in the
Department's manual during the period of our review.
MDEQ's 1995 Penalty Policy for the Hazardous Waste
Program mandates the recapture of any significant
economic benefit the violator may have gained from non-
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compliance and that penalties appropriately capture the
gravity of the violation committed. When calculating the
penalty, the policy requires MDEQ to complete two
separate calculations:
The first calculation determines an appropriate
amount to assess in the administrative order or other
action.
The second calculation explains and documents
MDEQ's process to develop a final agreed-upon
penalty.
EPA's RCRA civil penalty policy states that the purpose of
the policy is to ensure that RCRA civil penalties are
assessed in a fair and consistent manner, penalties are
appropriate for the gravity of the violation, economic
incentives for non-compliance are eliminated, penalties are
sufficient to deter persons from committing violations, and
compliance is quickly achieved and maintained. The RCRA
civil penalty policy further notes that,
...in order to support the penalty proposed in
the complaint, enforcement personnel must
include in the case file an explanation of how
the penalty amount was calculated.
Both policies establish requirements to ensure that penalties
are consistent with the goals of: deterrence, fair and
equitable treatment of the regulated community, and swift
resolution of environmental problems.
VIOLATOR
CLASSIFICATIONS AND
ENFORCEMENT
DECISIONS DID NOT
ALWAYS FOLLOW
POLICY
MDEQ did not always appropriately classify violators or
make timely decisions whether to take formal enforcement
actions. Violation discovery helps MDEQ staff determine
violator classifications and conclude whether to take formal
enforcement action against a facility.
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Despite EPA's 1987 enforcement response policy
requirements, MDEQ did not appropriately classify facilities
in 9 of the 47 files reviewed. Many of the facilities
appeared to be chronic or recalcitrant violators. Examples
of two cases follow in Table 2-1:
Table 2-1 - Violators Inappropriately Classified
Facility
Name
Problem
MT14
Never Classified:
This large oil refinery was never classified as a high
priority violator despite repeated Class I and II
violations during nine inspections between 1992 and
1999. The facility's violations included improper
management of its storage areas, improper management
of accumulation areas, unlabeled used oil containers,
uncovered containers, and a cracked regulated unit cap.
MT27
Not Classified Timely:
Before being classified as a high priority violator on
08/24/99, this train maintenance facility had repeated
Class I and II violations during four inspections between
1992 and 1999. The facility's violations included
mislabeled drums and soil contaminated by used oil.
The enforcement request, reclassifying the facility to
high priority violator status, listed 20 repeat violations
between 1990 and 1999 and noted that the facility had
been recalcitrant since 1990. MDEQ staff stated that the
enforcement request for MT27 should have been more
clearly written to indicate that the facility finally passed
the high priority violator threshold in 1999.
See Exhibit 3 for a complete list of all 9 inappropriate
violator classifications.
MDEQ did not always make timely violation discoveries or
decisions to take formal enforcement actions in accordance
with EPA's 1987 policy. Of the 47 files reviewed, MDEQ
took formal enforcement actions for 16 facilities. In most
of the 16 cases, MDEQ made timely violation discoveries.
However, in 5 of the 16 enforcement actions, MDEQ's
timeliness of violation discovery exceeded the 45-day
requirement specified in EPA's 1987 enforcement response
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policy. For example, 170 days elapsed between MT39's
inspection and MDEQ's date of violation discovery.
Similarly, 88 days elapsed between MDEQ's inspection at
the MT19 facility and the date MDEQ discovered the
violations at the site. See Exhibit 4-A for details on all 16
formal enforcement actions under EPA's 1987 enforcement
response policy.
MDEQ's decisions to take formal enforcement action also
did not always meet time frames included in MDEQ's 1999
enforcement response manual. MDEQ's enforcement
response manual states that in order to initiate an
enforcement action, an enforcement request must be
submitted within 90 days of first discovery of the violations.
In 5 of the 16 formal enforcement actions, MDEQ's
decision to complete enforcement requests exceeded the 90-
day requirement. For example, 240 days elapsed between
MDEQ's violation discovery at the MT42 facility and the
date of the enforcement request. Exhibit 4-B illustrates the
timeliness of MDEQ's decisions to take formal enforcement
actions based on the Department's 1999 enforcement
response manual process.
Additionally, MDEQ's decisions to take formal enforcement
action also exceeded time frames in EPA's 1996
enforcement response policy. We recognize that Region 8
did not require MDEQ to comply with the 1996 policy.
However, we wanted to analyze how timely MDEQ would
have been had it used the more lenient time frames in the
1996 policy. The 1996 enforcement response policy
requires that the decision to take formal enforcement action
must be made within 90 days of the initial inspection or
evaluation. In 7 of the 16 formal enforcement actions,
MDEQ's decision to take formal enforcement exceeded the
90-day requirement. For example, 165 days elapsed
between MDEQ's inspection at the MT19 facility and the
date of MDEQ's enforcement request. Exhibit 4-C
illustrates the timeliness of MDEQ's decisions to take
formal enforcement actions based on EPA's 1996
enforcement response policy.
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INITIAL FORMAL
ENFORCEMENT
ACTIONS WERE NOT
TIMELY
MDEQ initiated untimely formal enforcement actions in 15
of 16 cases. MDEQ's initial enforcement response ranged
from 40 days under to 347 days beyond the time frames
required in both the 1987 and 1996 enforcement response
policies. On average, it took MDEQ staff 229 days from
violation discovery to initiation of formal enforcement
action at each of the 16 facilities. Even under the new 2000
consolidated cooperative enforcement agreement that
provides more lenient time frames, MDEQ's actions to
return facilities to compliance would have been untimely in
9 of 15 instances. As a result of untimely initial
enforcement actions, MDEQ did not compel facilities to
return to compliance in a rapid or expeditious manner.
Following are two examples in which MDEQ's formal
enforcement actions did not comply with 1987 enforcement
response policy time frames:
TABLE 2-2 - Untimely Formal Enforcement Actions
Facility
Name
MDEQ Activities
1987 Enforcement
Response Policy
90 day requirement
MT19
-	07/30/99 violation
discovery
-	03/21/00 demand letter
234 days
MT39
-	02/12/99 violation
discovery
-	10/08/99 administrative
order
239 days
The 1993 enforcement agreement allowed the Department
to exceed standard timelines under some circumstances.
The circumstances that could possibly impact or alter EPA
established time frames include the type of violation,
complex negotiation, investigation, testing, production and
analysis of evidence, and unique questions of law requiring
additional time for case analysis. MDEQ stated that each of
the cases that exceeded the time frames resulted from
unique circumstances and thus the standard 1993
enforcement agreement timelines did not apply. For
example, MDEQ stated that for facility MT19, Region 8's
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delayed issuance of a variance compromised MDEQ's
initiation of formal enforcement and resolution of the
violation. However, Region 8's issuance of a variance
should not have impeded MDEQ's efforts in taking timely
enforcement action at facility MT19. Region 8 oversight
inspectors worked very closely with MDEQ staff to ensure
that MDEQ officials had the same information as Region 8
regarding the status of MT19's variance, and that MDEQ's
actions were not affected by Region 8's issuance of a
variance.
MDEQ did not always document the reasons for deviations
from the timelines in the case files. While the 1993
enforcement agreement allowed MDEQ to exceed time
frames under some circumstances, the agreement also states
that "reasons for deviations from timelines will be
documented by the lead agency." In addition, the 1987
enforcement response policy states where time frames will
be exceeded due to case-specific circumstances, the states
and regions must monitor case development. Additionally,
where timely enforcement action will not be feasible, the
states and regions must be prepared to justify the delay and
develop an alternative schedule for case resolution to which
they closely adhere. MDEQ did not develop alternative
schedules for those cases that exceeded the time frames in
the policy.
Region 8's end-of-year compliance monitoring and
enforcement reviews also identified problems with MDEQ's
timeliness. For example, in the Region's fiscal 1998 review,
the reviewer recommended that MDEQ take steps to
improve its ability to issue initial formal actions on a more
timely basis. The reviewer also stated that the actions filed
during fiscal 1998 always exceeded the time allowed by the
1993 enforcement agreement by periods ranging from 15
days to 112 days and similar conditions occurred for cases
reviewed in fiscal 1996 and 1997.
See Exhibit 5 for a complete list of the 16 formal
enforcement cases. Exhibit 5 compares MDEQ's actions
against the 1987 enforcement response policy as well as the
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1996 enforcement response policy and 2000 consolidated
cooperative enforcement agreement.
PENALTY
CALCULATIONS DID
NOT COMPLY WITH
POLICY
MDEQ Penalty Policy
Requirements
Violations involving
the management of
hazardous waste
should reflect the
probability that the
violation could have
resulted in a release of
hazardous waste.
The Department
should explain and
document the process
by which it arrived at
the penalty figure.
Penalties should
recapture any
economic benefit the
violator accrues as a
result of non-
compliance.
In 13 of 15 cases where MDEQ sought penalties against
non-compliant facilities, the penalty calculations did not
comply with state or federal policy. Both Montana's and
EPA's RCRA penalty policies require well documented
penalty calculations that capture the gravity of the violation
committed by a high priority violator and eliminate the
economic incentives of non-compliance. Both policies state
that economic benefit should be calculated even if it is later
found to be negligible. For example, the following cases
illustrate where MDEQ did not calculate a penalty as
required by the penalty policies:
TABLE 2-3 - Penalty Calculations Inadequate
Facility
Name
MDEQ Penalty Activities
MT20
MDEQ classified this lumber facility as a high
priority violator for unlawfully disposing of wood
treating solution without a permit. MDEQ did not
assess a penalty citing that the owner had an inability
to pay, although the file showed that the facility
owner could pay a maximum penalty of $12,980.
MT39
MDEQ classified this lumber facility as a high
priority violator for numerous violations, including
operating an unpermitted disposal facility. MDEQ
did not assess a penalty. MDEQ officials stated that
they issued a cleanup order for this facility, not a
penalty order.
MT41
MDEQ classified this furniture refinishing facility as
a high priority violator for a direct release of wood
stripping solvents to the groundwater under the
facility. MDEQ did not assess a penalty because it
determined that the owner had an inability to pay.
However, Montana's penalty policy states that ability
to pay should be used to adjust a penalty only after
making a full penalty calculation.
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MDEQ officials stated that they generally considered
economic benefit in all penalty assessments but they did not
always place written documentation of the economic benefit
calculation in the case file. In 12 of the 13 penalty cases,
MDEQ did not have documentation supporting that it either
considered or calculated economic benefit or multi-day
components.
See Exhibit 6 for a complete list of the 13 cases where
MDEQ's penalty calculations did not comply with state or
federal policy.
REGION 8 RCRIS	Region 8 staff did not adequately update RCRIS to reflect
DATA ENTRY NEEDED	their facility inspection and enforcement activities. For
IMPROVEMENT	example, Region 8 oversight inspectors did not input case
settlement data into RCRIS for the MT02 facility, or
oversight inspection information for the MT19 facility.
Region 8 guidance emphasized that RCRIS was the
mechanism for measuring case progress. Region 8
generates RCRIS reports based on data entered by the
Region and its six states, and EPA national offices examine
RCRIS data for oversight purposes. Region 8 staff
acknowledged their RCRIS problems and indicated they
needed additional RCRIS training.
MDEQ staff generally recorded accurate data in RCRIS,
and the State's files contained supporting documentation for
RCRIS activities. However, MDEQ staff did not
consistently record penalty information in RCRIS. MDEQ
staff responsible for RCRIS data entry acknowledged their
inconsistencies, and stated that they have taken steps to
improve their data entry of penalty information. MDEQ
staff also recognized the importance of timely and accurate
RCRIS data entry for EPA's national reporting. Finally,
MDEQ officials stated that the new RCRIS enterprise-wide
database should make data entry more frequent and
accurate.
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IMPROVEMENTS	MDEQ's inappropriate violator classifications, untimely
NEEDED TO	initial enforcement actions, and inconsistently documented
STRENGTHEN MDEQ'S	penalty decisions occurred because MDEQ did not always
RCRA ENFORCEMENT	utilize EPA guidance or adequately balance compliance
PROGRAM	assistance with enforcement requirements. MDEQ also
could have benefitted by effectively monitoring case
progress and implementing a more collaborative internal
team approach in case management. In addition, MDEQ
staff did not adequately document their RCRA activities in
the facility inspection and enforcement files. As a result,
Montana facilities did not always return to compliance as
quickly as possible, and these delays could have increased
the potential for harm to human health and the environment.
MDEQ Needed to Use EPA	MDEQ and Region 8 did not update their 1993 RCRA
Guidance	enforcement agreement to incorporate EPA's 1996
enforcement response policy. During fiscal 1997 through
1999, MDEQ operated, and Region 8 evaluated MDEQ,
under the 1993 RCRA enforcement agreement. The 1993
enforcement agreement references timely and appropriate
criteria as defined in the 1987 enforcement response policy.
Although MDEQ agreed to use the criteria in the 1987
policy, MDEQ enforcement division staff claimed EPA's
policy established unrealistic time frames and stated they did
not comply with them. MDEQ staff further indicated that
each case must be evaluated individually since the time
frames in EPA's policy could not be applied to many
facilities in Montana. In addition, MDEQ enforcement staff
stated that tracking and meeting out-of-date, program-
specific time frames was not a priority during negotiations
of the 2000 consolidated cooperative enforcement
agreement. MDEQ staff explained that both MDEQ and
Region 8 recognized that MDEQ's compliance with these
policies was not likely.
Region 8 enforcement officials said other Region 8 states
incorporated the 1996 enforcement response policy criteria
without drafting new agreements between the states and
Region 8. However, Region 8 did not require MDEQ to
incorporate the 1996 enforcement response policy criteria
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into the State's RCRA compliance monitoring and
enforcement program. Region 8 stated that Montana's
1997 legislature enacted the Voluntary Environmental Audit
Law, which raised serious questions within Region 8
regarding Montana's continued ability to enforce its own
environmental laws. Region 8 was not willing to formally
update the enforcement agreement until Region 8 and
Montana resolved the issue of enforceability. In December
1999, Region 8 and Montana resolved the issue of
enforceability and signed a memorandum of understanding.
Region 8 also added that since the 1996 policy was more
lenient than the 1987 policy in its enforcement timeline, the
Region questioned whether it would have been beneficial to
adopt the 1996 policy.
MDEQ's director stated that MDEQ focused its efforts on
developing a new consolidated cooperative enforcement
agreement as part of a pilot effort approved by EPA.
MDEQ staff stated that the time frames in the new
agreement contained more realistic targets than those in the
enforcement response policies. However, as depicted in
Exhibit 5, had MDEQ applied the new agreement's time
frames for the 16 facilities with formal enforcement actions,
MDEQ still would have been untimely in 10 of the 16
instances.
Better Balance Needed
Between Compliance
Assistance and
Enforcement
The initial response to many violations will
be to provide compliance assistance. If a
person ignores the Department's compliance
assistance efforts and remains out of
compliance or a violation is significant, an
enforcement action may be appropriate.
MDEQ needed to better balance when it applied compliance
assistance versus enforcement. MDEQ focused on
compliance assistance when it determined violator
classifications and calculated penalties. MDEQ's
enforcement response manual states:
Violator Classifications	In 9 of 47 instances, MDEQ gave facilities numerous
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opportunities to address repeated similar violations rather
than classify the facilities as high priority violators. The
1987 enforcement response policy lists four factors to
consider when classifying a facility as a high priority
violator: (1) a handler who has caused actual exposure, or
substantial likelihood of exposure to hazardous waste or
hazardous constituents; (2) chronic or recalcitrant handlers
(this includes handlers who are regularly found to have
many Class I or Class II violations); (3) a handler who
deviates from the terms of a permit, order, or decree by not
meeting requirements in a timely manner and/or by failing to
perform work as required by terms of permits, orders, or
decrees; or (4) a handler who substantially deviates from
RCRA statutory or regulatory requirements.
MT05, a large facility, had repeated Class II violations,
including used oil spills, during its 1996 and 1998
inspections. However, MDEQ did not classify the facility as
a high priority violator following the 1998 inspection.
MDEQ staff said MT05's small releases pertained to
container management and that their response corresponded
to the gravity of the spills. However, we agree with Region
8 oversight inspectors who said that any more than one
attempt at compliance assistance for the same violation was
no longer compliance assistance but rather consulting work.
We also agree with Region 8 oversight inspectors who
added that larger facilities such as MT05 should be familiar
with environmental requirements and the State should not
be continually providing compliance assistance.
Similarly, MDEQ provided smaller facilities, such as MT36,
repeated opportunities to address their violations. The
MT36 facility had repeated similar violations during several
inspections between 1995 and 1999. An MDEQ inspector
said facility staff turnover at MT36 led the inspector to
continue with informal enforcement action rather than
classify the facility as a high priority violator. One MDEQ
inspector added that he did not see the value in escalating
small "mom and pop" facilities for formal enforcement, and
preferred informal warning letters. A former enforcement
division case manager also stated that MDEQ would "go
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easy" on smaller facilities because those facilities lacked
appropriate education on environmental regulations.
However, the enforcement response policy mandates formal
enforcement for repeat violators regardless of the facility's
size. In our opinion, a facility's size should not influence
MDEQ's decision to pursue formal enforcement action
where violations warrant a more stringent enforcement
response.
MDEQ's director did not agree with EPA's enforcement
approach to achieve facility compliance. He stated that
MDEQ's approach was to use enforcement as one of the
many tools to obtain facility compliance. While MDEQ's
director also stated that the Department's primary goal was
to encourage businesses to comply with environmental laws,
MDEQ attempted to achieve that goal through compliance
assistance as well as formal enforcement. He further stated
that MDEQ's overall attitude about how to work with a
facility was to be non-confrontational while ensuring
compliance. The director emphasized that if a facility was
intentionally violating the law, then MDEQ would take an
enforcement action. He added that inspectors should ask
themselves whether a facility was trying to operate within
the law or not. MDEQ and Region 8 inspectors agreed that
intent was difficult to document and if cases were based
solely on intent, few formal enforcement actions would be
taken.
Exhibit 3 lists all 9 inappropriate violator classifications.
Penalty Calculations	MDEQ continued its compliance assistance focus through
the penalty calculations phase. For example, MDEQ did not
assess penalties against the MT20 and MT39 facilities,
although MDEQ took formal enforcement actions against
each facility. Both Montana's and EPA's RCRA civil
penalty policies require well documented penalty
calculations that capture the gravity of the violation
committed and eliminate the economic incentives of non-
compliance. Both policies establish requirements to ensure
that penalties are consistent with the goals of deterrence,
fair and equitable treatment of the regulated community,
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Improved Monitoring of
Case Progress Needed
and swift resolution of environmental problems. EPA's
1987 enforcement response policy states that enforcement
actions against high priority violators should penalize the
violator and recover economic savings the violator may
have accrued. MDEQ staff said they did not assess
penalties against MT20 and MT39 because staff considered
the formal enforcement actions as cleanup orders rather
than penalty orders. However, MDEQ cited the two
facilities for high priority violations which warranted a
gravity component according to both the enforcement
agreement and the enforcement response policy. Both the
MT20 and MT39 cases had at least the appearance of
economic benefit, thus warranting at least the calculation of
an economic benefit component.
One former enforcement division case manager said that, in
general, if MDEQ could get a facility to comply, it would
forego a penalty calculation. MDEQ's director said that the
enforcement division uses its discretion in every case and
will only pursue penalties for significant violations.
Enforcement division staff added that they would not assess
penalties against facilities if MDEQ knew that they could
not collect from the facility. However, Region 8 oversight
inspectors said MDEQ officials should not be writing off
penalties because a facility has an inability to pay. We agree
with Region 8 oversight inspectors who said MDEQ should
cite violations, fully calculate initial penalties (including
economic benefit, where appropriate), and document and
justify any reductions in penalty calculations or decisions to
drop a case.
MDEQ did not always effectively monitor case progress.
Monitoring case progress includes tracking cases against
required state and EPA time frames, such as those contained
in EPA's 1987 enforcement response policy, and prioritizing
cases based on adherence to time frames and other
considerations. Monitoring case progress is an important
management tool to determine where resources need to be
focused, to prevent unnecessary delays in enforcement
actions, and ultimately to prevent harm to the environment
and human health. In addition, monitoring case progress is
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Table 2-4
MT26 Activities
Date
MDEQ Actions
09/03/96
complaint received
10/15/96
enforcement division
inspection
05/23/97
second complaint
received
08/18/97
second enforcement
division inspection
09/24/97
enforcement division
sent violation letter
05/28/98
third enforcement
division inspection
06/05/98
enforcement division
sent second violation
letter
07/09/98
permitting and
compliance division
inspection
07/31/98
enforcement request
signed
important to ensure that MDEQ initiates action on cases
within Montana's 2-year statute of limitations, which
restricts the Department's ability to take enforcement
actions after that time. MDEQ uses an enforcement
compliance information system to monitor and report
enforcement activities. However, at the time of our review,
the system did not track cases against time frames contained
in EPA's 1987 enforcement response policy.
The MT26 case was one example where effective
monitoring may have prevented substantial delays in case
progress. The case originated from two separate complaints
MDEQ's enforcement division received in 1996 and 1997.
Enforcement division personnel conducted inspections
following each complaint, noting heavy saturation of oil
spillage and asphalt flow on the ground each time. After a
third followup inspection 633 days after MDEQ received
the original complaint, the enforcement division advised the
facility that it was still out of compliance. In June 1998, the
enforcement division referred the case to State inspectors
for additional field investigation. After observing no
evidence that the facility had cleaned up the used oil or
asphalt, the MDEQ inspector immediately filed an
enforcement request sending the case back to the
enforcement division. As a result, the soil remained
contaminated with used oil for almost 2 years before
MDEQ took a formal enforcement action. Monitoring
would have allowed MDEQ to assess where the MT26 case
was in relation to enforcement response policy time frames
and the State's statute of limitations. See Table 2-4 for
activities that took place at the MT26 facility.
Monitoring case progress may have prevented unnecessary
delays in addressing MT12's violations as well. After
inspecting and citing the facility for operating an
unpermitted treatment, storage, and disposal facility and
unlawful disposal of hazardous waste, the inspector initiated
an enforcement request. Although MDEQ staff collected
evidence and prepared the case, the enforcement division
eventually dropped the case due to lack of evidence and
questioned whether environmental damage actually
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occurred. However, it took MDEQ over 300 days to make
this determination.
While we did not independently review the evidence MDEQ
staff relied upon to dismiss the case, we did review the case
file and discussed the case with the inspector and case
manager. Based upon MDEQ's subsequent inspections of
the site, enforcement division staff said that cans contained
the waste, no leaking occurred, and the facility owner
cleaned up the site. However, the picture below depicts the
violations at the MT12 site and illustrates that leaking did
occur and cans did not contain the waste. Monitoring
would have helped MDEQ assess where technical
knowledge and/or enforcement knowledge was needed. At
the very least, monitoring would have allowed MDEQ staff
to evaluate the case and identify how similar situations
could be prevented from happening again.
The MT12 facility.
MDEQ staff did not take advantage of established time
frames as criteria to monitor case progress. MDEQ officials
stated that consistent time frames would not affect the
outcome of specific cases. MDEQ staff also stated that they
did not look at time frames to help prioritize cases or
allocate resources. Rather, the enforcement division took
cases as they came in, and worked as fast as they could to
keep cases moving forward. The enforcement division
administrator stated that his division did not "triage"
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enforcement requests, or perform quick initial assessments,
except in emergency situations that posed imminent threats
to the environment.
Although enforcement division staff said they do profile
each case to determine which cases can go through the
judicial process, better collaboration among MDEQ
divisions could help the Department effectively use its
resources. Additionally, by instituting a process where
cases are prioritized and monitored against time frames, the
enforcement division may be able to better identify more
difficult cases, allocate resources more effectively, and
ensure that cases progress as quickly as possible.
More Collaborative	MDEQ needed to apply a more collaborative internal team
Internal Team Approach	approach in its enforcement of hazardous waste laws.
Needed	MDEQ's 1995 reorganization created a system that relied
on strong communication to be effective since the
reorganization separated compliance activities from
enforcement activities. MDEQ files contained several
examples where increased information-sharing and
communication by divisional staff could have improved case
development. Also, cross-training could have helped
MDEQ divisions better understand the information other
staff needed to effectively manage cases.
Information-Sharing Could	Increased divisional information-sharing could have
Improve Communication	prevented miscommunication in some cases. For example,
information on a used oil spill at the MT26 facility spent
nearly 2 years in MDEQ's enforcement division complaints
management section before being passed to inspectors in the
permitting and compliance division. The inspectors
subsequently conducted a further inspection and quickly
compiled the information necessary to submit a formal
enforcement request. However, the site remained
contaminated during the 2 years it took the enforcement
division complaints management section to share the
information.
Similarly, insufficient information prevented an enforcement
division case manager from adequately explaining why the
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penalty dropped from $8,500 to $1,000 in the MT42 case.
The case manager thought the attorney assigned to the case
would have documented his rationale for the penalty
reduction. However, the MT42 enforcement case file did
not contain the rationale. The attorney stated he fully
explained the penalty reduction in an enforcement sensitive
file he maintained separate from the case file and that
litigation risks justified the penalty reduction for the MT42
case. The attorney, however, had not shared that
information with the case manager. Because the
information would have been beneficial to the case manager,
we believe the attorney should have made a short
descriptive note in the case file regarding the penalty
reduction. In addition, a reference in the case file that the
enforcement sensitive file contained additional information
would help to ensure that MDEQ fully supported its penalty
decisions.
MDEQ staff said that divisional managers shared
information on cases. For example, managers meet once a
week to discuss case status and they also prepare monthly
reports that summarize MDEQ activities. Managers also
get together quarterly to develop the Department's
compliance monitoring strategy. However, despite these
efforts, some MDEQ staff stated they were not involved in
RCRA case decisions. MDEQ's air and waste management
bureau chief said that effective teamwork could result in
timely enforcement and adequately documented penalties
that provide economic disincentives and deter non-
compliance by the regulated industry.
One MDEQ staff member admitted that the divisions had a
strained relationship with one another following MDEQ's
1995 reorganization, and that each division had a different
idea of what constituted appropriate enforcement. MDEQ
staff stated that enforcement case managers lost intimate
facility knowledge as a result of being separated from
compliance staff following the reorganization. However,
enforcement division section chiefs stated their staff did not
lose facility knowledge as a result of the reorganization.
They said their staff had a team approach toward
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Cross-Training Could
Improve Case Development
enforcement cases and, as a "service division," enforcement
personnel needed to remain in contact with the inspectors to
verify facts and other facility data. Nevertheless,
enforcement division staff said they generally felt "out of the
loop" in communications between MDEQ's permitting and
compliance division and legal unit. Region 8 oversight
inspectors also said that MDEQ's inspectors complained
about feeling "cut off from their work once they referred a
case to the enforcement division.
High turnover in MDEQ's enforcement division increased
the need to have staff share information. Region 8 staff
stated that high turnover in MDEQ's enforcement division
caused a loss of continuity in some cases because
inadequate documentation prevented new staff from
understanding issues raised earlier in the case. For example,
in a letter to Region 8, the MDEQ enforcement division
case management section chief wrote that staff turnover of
three employees caused a delay in the approval of MT32's
supplemental environmental project. Similarly, a vacancy in
MDEQ's enforcement division liaison position made
information exchange more difficult since the liaison served
as a facilitator between the enforcement division and other
divisions.
Increased cross-training among MDEQ divisions could have
helped staff better manage their cases. For example,
enforcement division staff argued that the State inspectors
were unaware of what was required to make a strong
enforcement case against the MT12 facility. Similarly, a
State inspector said in one report that an enforcement
division complaints manager did not note asphalt seepage
during his investigation at the MT26 facility.
MDEQ officials stated that permitting and compliance
division staff could benefit from increased case development
knowledge, while enforcement division staff could benefit
from more familiarity with RCRA regulatory requirements.
A Region 8 oversight inspector added that MDEQ's
inspectors could benefit from a broader case development
perspective when reviewing facilities, and that inspectors
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should be trained on such areas as "selling a case to
management" and writing effective warning letters. The
Region 8 inspector also said MDEQ's enforcement division
staff could benefit from increased technical expertise in
determining the appropriate enforcement response for
RCRA violations.
Improved Documentation	MDEQ did not adequately document its RCRA compliance
Needed	monitoring and enforcement program activities in the
facility inspection and enforcement files. MDEQ needed to
better document its rationale for penalty calculations and
enforcement action classifications, as well as a facility's full
return to compliance.
MDEQ's enforcement response manual states that:
To support the penalty proposed in an order
or complaint, a written explanation of how
the penalty was calculated must be placed in
the case file. The documentation must
include a brief narrative explaining the
rationale for the penalty amount, along with
any relevant information or documents that
support the penalty calculation.
Similarly, EPA's 1993 Oversight of State and Local Penalty
Assessments: Revisions to the Policy Framework for
State/EPA Enforcement Agreements states that it is
important that accurate and complete documentation of
economic benefit calculations be maintained to support
defensibility in court, enhance negotiating posture, and lead
to greater consistency.
MDEQ did not adequately document its rationale for
penalty calculations in 13 of 15 formal enforcement actions.
For example, the MT27 file insufficiently explained why
MDEQ decided not to include economic benefit or multi-
day components in the Department's $20,497 penalty
calculation. Although MDEQ staff said they calculated
economic benefit for the MT27 facility and found the
benefit insignificant, the enforcement file did not contain
Insufficient Documentation
of MDEQ's Penalty
Calculations and Reductions
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documents to support that conclusion. MDEQ's
enforcement division administrator said his staff could
determine that economic benefit would be inappropriate for
certain cases without going through economic benefit
calculations. Nonetheless, calculations would have
supported MDEQ's decision not to include economic
benefit. The following picture illustrates used oil
contamination at the MT27 facility. The size of the oil
contamination suggests that the spill lasted for more than
one day. MDEQ's penalty calculation should have included
a multi-day component as well as a calculation for the
economic benefit the facility received for not properly
disposing of the oil.
The MT27 facility. The dark area
in the concrete represents used oil
contamination.
Additionally, MDEQ's files did not adequately support the
rationale for why MDEQ did not seek penalties against the
MT20 and MT39 facilities. In both instances, MDEQ
classified the facilities as high priority violators, yet did not
assess penalties. EPA's 1987 enforcement response policy
states that enforcement actions against high priority
violators should penalize the violator and recover any
economic savings the violator may have accrued. MDEQ
staff stated that they did not calculate penalties in those
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cases because the enforcement actions were cleanup rather
than penalty orders. However, each case file included an
assessment of the facility owner's ability to pay. Region 8's
1999 oversight review found that MDEQ assumed an
inability to pay at the MT20 facility prior to having
reviewed all of the facility owner's financial documentation.
Finally, MDEQ's files did not support the Department's
penalty calculation and eventual collection for the MT24
facility. MDEQ classified the facility as a high priority
violator for operating a hazardous waste facility without a
permit. In a letter to the facility, MDEQ stated that it had
evidence to support a $400,000 penalty, but that it would be
willing to settle for $21,340. MDEQ later reduced its
penalty calculation to $16,228, and eventually settled with
the facility for $8,200 according to a June 9, 2000 press
release. MDEQ did not clearly document its rationale for
each penalty reduction.
MDEQ's enforcement division administrator stated that, in
general, his staff determine whether they are going to
pursue a penalty and, if not, they do not calculate a penalty
or document their decision not to pursue a penalty. MDEQ
staff added that MDEQ's enforcement division staff made
decisions based upon their best professional judgement and
years of experience. MDEQ staff also stated that the
Department would rather have facilities with limited
financial resources spend their money on cleaning up
violations than on paying penalties. However, MDEQ's
penalty policy requires the Department to fully calculate a
penalty and then negotiate the terms of the penalty with the
violator. Exhibit 6 lists all cases where MDEQ did not
comply with either state or federal penalty policy.
Prior Region 8 oversight reviews in fiscal 1997 through
1999 also found that MDEQ did not adequately document
its penalty calculations in a number of cases. According to
EPA's 1993 Oversight of State and Local Penalty
Assessments: Revisions to the Policy Framework for
State/EPA Enforcement Agreements, in situations where
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states adopt and implement a sound penalty policy, such as
keeping complete documentation of penalty calculations,
the state would receive less EPA oversight with a focus on
periodic audits, generally limiting discussions of penalties in
ongoing cases to major matters or unusual circumstances.
Insufficient Documentation	MDEQ's inspection files did not always document support
of Enforcement Action	for the Department's decisions to classify facilities as low
Classifications and Return	priority violators instead of high priority violators.
to Compliance	Although the enforcement response policy does not
specifically require documentation to support low priority
violator classifications, the inspection reports occasionally
included information, such as repeat violations, that
appeared to warrant higher violator classifications. For
example, MDEQ classified the MT04 facility as a low
priority violator even though the facility had the same Class
II violations during two inspections over a year-and-half
time period. The inspector said he classified the facility as a
low priority violator because the facility lacked
sophistication and filled its environmental manager position
with a newly-promoted painter. A Region 8 RCRA
oversight inspector concurred with MDEQ's violator
classification, but justified his determination based on the
fact that the MT04 facility quickly complied with its prior
violations.
A simple annotation in the case file referencing the factors
impacting MDEQ's violator classification for MT04 would
have contributed to better case file documentation.
Improved documentation would better support MDEQ's
decisions on violator classifications for facilities that could
be high priority violators, such as those with repeat
violations.
Similarly, MDEQ insufficiently documented why certain
facilities were given extra time to comply with time frames
specified in warning letters. For example, while the warning
letter issued to the MT17 facility required compliance
within 20 days of letter receipt, MT17 did not comply for
40 days. The inspector said he knew the facility owner
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worked long hours and, even though the MDEQ inspector
called to remind the facility owner of the deadline, he still
gave MT17 extra time to comply.
MDEQ staff also did not always adequately document in
facility inspection and enforcement files whether some
facilities achieved full physical compliance. For example,
MDEQ staff did not document return to compliance in
either the MT20 or MT24 cases. MDEQ staff said that
both cases required the involvement of other programs and
that the MT20 site would not be fully cleaned up for
another 2 years. However, MDEQ did not adequately
document the reasons for the delay. In addition, MDEQ did
not adequately document return to compliance for facilities
MT12, MT22, and MT41.
CONCLUSION	While MDEQ's violator classifications and enforcement
actions generally contributed to protecting human health
and the environment from risks associated with improper
management of hazardous wastes, improvements could be
made to help reduce potential environmental harm, ensure
the integrity of MDEQ's RCRA enforcement program, and
provide an effective deterrent to non-compliance.
MDEQ did not always appropriately classify violators, take
timely initial enforcement actions, or adequately document
its rationale for penalty calculations and consider economic
benefit or multi-day components where appropriate.
MDEQ needed to consistently utilize EPA guidance,
adequately balance compliance assistance with enforcement,
and fully document its RCRA activities and decisions.
MDEQ could have benefitted from more effectively
monitoring case progress and implementing a more
collaborative internal team approach. In addition, Region 8
should adequately update RCRIS to reflect its facility
inspection and enforcement activities.
RCRA is one of the main safeguards for protecting human
health and the environment from the risks posed by
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hazardous waste. Consistent, timely, appropriate, and well
documented actions are necessary to maintain the integrity
of RCRA programs and ensure that those actions reduce
potential public and environmental harm. In addition,
consistent, timely, appropriate, and well documented
actions maintain MDEQ's credibility as an effective
deterrent with the courts, public, and regulated community.
RECOMMENDATIONS	We recommend that the Regional Adminstrator:
2-1. Require MDEQ to comply with its new consolidated
cooperative enforcement agreement, particularly
when classifying violators and taking timely and
appropriate enforcement actions.
2-2. Require MDEQ to escalate chronic or recalcitrant
violators for formal enforcement rather than
continue compliance assistance.
2-3. Require MDEQ to fully calculate and document
penalties, including economic benefit and multi-day
components where appropriate, when issuing formal
enforcement actions against high priority violators.
2-4. Provide additional RCRIS training to staff in Region
8's Montana Operations Office.
2-5. Work with MDEQ to modify its enforcement
compliance information system to monitor case
progress and prioritize enforcement requests using
time frames in the State's new consolidated
cooperative enforcement agreement.
2-6. Support MDEQ efforts and provide assistance,
where appropriate, in developing an information-
sharing process so both inspectors and enforcement
staff are aware of facility activities.
2-7. Support MDEQ efforts and provide assistance,
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where appropriate, in developing a divisional cross-
training plan for staff that provides technical training
and information on case development.
2-8. Require MDEQ to fully document its actions related
to penalty calculations and reductions, violator
classifications, and instances where MDEQ provides
extended time frames for a facility to return to
compliance.
2-9. Require MDEQ to maintain full documentation of a
facility's return to physical compliance.
2-10. As part of Region 8's Uniform Enforcement
Oversight System, it should assess whether MDEQ
has complied with the report's recommendations and
adjust the level of regional oversight and technical
assistance accordingly. Region 8 also should
include pertinent recommendations as part of
MDEQ's grant conditions, performance partnership
agreement, and/or other agreements to ensure the
recommendations are implemented. Finally, the
Region should develop a tiered approach for states
that do not properly classify violators or take timely
enforcement actions. Region 8's approach should
define when the Region will overfile, directly
implement the program, withhold grant dollars, and
finally take back the program.
AGENCY AND STATE	Both Region 8 and MDEQ officials provided comments to
COMMENTS AND OIG	clarify the report. We have incorporated their comments
EVALUATION	and modified the report as appropriate. We have included
Region 8's complete response in Appendix I.
Region 8 officials agreed with the findings, conclusions, and
recommendations. Region 8 staff stated that its prior
regional reviews led to conclusions similar to those
contained in this audit report. However, Region 8 staff
disagreed with some of our facility-specific conclusions
regarding violator classifications and agreed with the
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classifications MDEQ made for facilities MT05, MT18, and
MT27.
MDEQ officials generally disagreed with the findings and
conclusions. MDEQ staff stated that they strongly
disagreed with our conclusion that the Department
inappropriately classified violators. MDEQ staff stated that
the permitting and compliance division did follow the 1993
enforcement agreement, with very few exceptions, when
identifying and classifying violators. Also, they stated that
they undertook timely actions to address violations in
accordance with the enforcement agreement. MDEQ staff
explained that in those instances where the Department
exceeded timelines, unique case-specific factors allowed
deviation from established response timelines. MDEQ staff
also stated they disagreed with our conclusion that the
Department offered inappropriate compliance assistance in
lieu of enforcement. MDEQ officials stated that the audit
did not acknowledge that MDEQ had discretion, or
professional judgment, in determining what actions it took.
We recognize that classifying violators and determining the
appropriate enforcement action requires an evaluation of
case-specific factors and professional judgment. However,
we also believe that professional judgment and evaluation
should be based upon the guidelines of the enforcement
response policy and the enforcement agreement that MDEQ
and Region 8 agreed to use. In addition, MDEQ should be
able to clearly demonstrate that its professional judgment
was appropriate, and where actions deviated from the policy
or agreement, that MDEQ adequately document its
rationale. This report discusses those instances where we
believe MDEQ did not comply with the enforcement
agreement.
MDEQ officials also disagreed that non-compliance with
EPA's enforcement response policy resulted in an increased
threat to human health and the environment. MDEQ
officials stated that compliance with EPA's policies was not
the sole indicator of program performance or of protection
of human health and the environment. In addition, MDEQ
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staff stated that while their actions may not have always
satisfied EPA's guidance, the audit did not demonstrate that
exceeding time frames increased the potential for harm to
human health and the environment. Region 8 staff also
responded that when evaluating how well human health and
the environment are protected, it was difficult to specifically
measure the effectiveness of any single component such as
compliance with the enforcement agreement. MDEQ staff
added that the audit did not substantiate any risks, and the
report's conclusions portray an inaccurate characterization
of the success of MDEQ's hazardous waste compliance and
enforcement programs.
We agree that compliance with EPA's policies is not the
only way to assure the protection of human health and the
environment. However, the 1993 enforcement agreement
between MDEQ and EPA Region 8 states that one of the
goals of RCRA was to protect human health and the
environment and both MDEQ and Region 8 recognized
...that for this goal to be fully met, a high
level of compliance with applicable standards
must be maintained within the regulated
hazardous waste community. To do this
requires the establishment of a credible
enforcement presence by the State of
Montana and EPA.
In the 1993 agreement, MDEQ agreed to take timely and
appropriate enforcement action and considered the time
frames used by EPA in its definition of "timely and
appropriate" to be goals for good program performance.
Further, MDEQ agreed that the time frames were guidelines
that MDEQ and Region 8 should use to review progress in
individual cases. As such, MDEQ agreed to use EPA's
definitions and policies to help meet RCRA's goal of
protecting human health and the environment from risks
associated with improper management of hazardous waste.
This report discusses those cases that did not meet the 1993
enforcement agreement requirements. We believe that
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compliance with enforcement agreement standards are
important to ensure a credible enforcement presence that
provides a deterrent and helps to protect human health and
the environment. We also believe that our audit results
clearly showed that by not meeting the time frames in the
enforcement response policy, MDEQ did not help facilities
return to compliance as quickly as possible. Facilities that
remained out of compliance posed a potential threat to
human health and environment. In addition, MDEQ's
untimely initial enforcement actions minimized the
Department's deterrent effect. MDEQ should take action
as quickly as possible to ensure that facilities correct
violations in a expeditious manner.
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EXHIBIT 1
SCOPE AND METHODOLOGY
For our review, we elected to focus on Montana after eliminating the other two states in Region 8
that had significant numbers of large quantity generators. The Region identified areas needing
improvement with the other two states' RCRA enforcement programs. Region 8 was already
conducting significant oversight and direct implementation in one state to address its problems,
and OIG planned to include the other state in a national enforcement audit.
We obtained comprehensive RCRIS compliance monitoring and enforcement reports for fiscal
1997 though 1999 for all of Montana's RCRA facilities. To determine whether violator
classifications and enforcement actions complied with EPA's enforcement response policy, we
reviewed inspections and enforcement actions for 47 out of 113 facilities in Montana that had
violations identified in RCRIS during fiscal 1997 through 1999. We selected 47 facilities to
review as follows:
We reviewed all 17 (out of 17) large quantity generators with violations identified
during inspections conducted in fiscal 1997 through 1999.
We also reviewed all 23 (out of 23) small quantity generators with violations
identified during inspections conducted in fiscal 1997 through 1999.
We chose a judgmental sample of 7 out of the 73 conditionally-exempt small
quantity generators since Montana has a large universe of these types of facilities.
The seven conditionally-exempt small quantity generators we chose to review had
violations identified during inspections conducted in fiscal 1997 through 1999.
We interviewed officials in MDEQ's permitting and compliance division's air and waste
management bureau and the enforcement division, as well as Region 8 staff, regarding MDEQ's
actions at the 47 facilities we reviewed. Specifically, we met with the following MDEQ and
Region 8 staff:
MDEQ Staff:
Two former MDEQ enforcement division case managers,
• MDEQ enforcement division administrator,
MDEQ enforcement division case management section chief,
MDEQ enforcement division complaints management section chief,
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MDEQ permitting and compliance division administrator,
MDEQ permitting and compliance division air and waste management
bureau chief,
MDEQ permitting and compliance division air and waste management
bureau hazardous waste section supervisor,
Two MDEQ permitting and compliance division air and waste management
bureau hazardous waste section inspectors,
One attorney in MDEQ's legal unit,
MDEQ administrative officer, and
•	MDEQ director.
Region 8 Staff:
Region 8 Montana operations office waste and toxics team leader,
Two Region 8 Montana operations office waste and toxics team inspectors,
Two Region 8 RCRA oversight inspectors,
Region 8 RCRIS database manager,
Deputy Assistant Regional Administrator, Region 8 Enforcement,
Compliance, and Environmental Justice,
Environmental Protection Specialist, Region 8 Enforcement, Compliance,
and Environmental Justice,
•	Director, Region 8 Technical Enforcement Program, and
•	Senior Enforcement Specialist within Region 8's Technical Enforcement
Program.
To determine the requirements MDEQ agreed to use for violator classifications and enforcement
actions, we used the timely and appropriate enforcement action criteria in the 1987 enforcement
response policy since MDEQ's and Region 8's 1993 RCRA enforcement agreement cited the
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1987 policy as criteria and this agreement governed the period of our review from fiscal 1997
through 1999. In addition, we evaluated MDEQ's performance against the 1996 enforcement
response policy to determine what impact, if any, resulted from MDEQ not using the current
guidance. We also evaluated MDEQ's performance against the Department's 1995 penalty
policy, MDEQ's 1999 enforcement response manual, and 2000 consolidated cooperative
enforcement agreement.
To determine whether enforcement actions returned violators to compliance and whether that
compliance was timely and documented, we reviewed the 47 facility files for evidence of return to
compliance by the facility or for evidence of followup inspections. We evaluated MDEQ's actions
against its 1993 RCRA enforcement agreement with Region 8 regarding timely and appropriate
enforcement actions. We also visited two facilities to observe how MDEQ conducts inspections.
To evaluate whether penalty calculations complied with Montana's and EPA's RCRA civil
penalty policies, we reviewed all 16 facility files where MDEQ took formal enforcement actions.
We did not review facility files for the informal enforcement actions to determine whether a
penalty should have been assessed. In addition, we did not attempt to recalculate the penalty. We
evaluated the penalty calculation to determine whether it generally complied with Montana's and
EPA's penalty policies, including consideration of economic benefit and multi-day components.
We also reviewed the files to determine whether they contained sufficient documentation for the
basis of the penalty calculation, any adjustments, and the final collection.
To determine whether accurate data were recorded in RCRIS, we compared the results of our
review of the 47 facility files to RCRIS reports to determine whether RCRIS accurately reflected
information on inspections, enforcement actions, and penalties. We also reviewed whether the
facility files contained supporting documentation for activities in RCRIS. Although we used data
from RCRIS during the audit, we did not evaluate controls over the system. Our review of
RCRIS included the input and update of data by both MDEQ and Region 8.
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EXHIBIT 2
PRIOR AUDIT REPORTS
RCRA ENFORCEMENT: RCRA Significant Noncomplier Identification and Enforcement by
Rhode Island Department of Environmental Management, Report No. E1GSD8-01-0006-
9100078, dated January 21, 1999
RCRA ENFORCEMENT: Region 2's Enforcement of the Resource Conservation and Recovery
Act (RCRA), Report No. 1999-1-00224, dated July 21, 1999
Identification and Enforcement of RCRA Significant Noncompliers by EPA Region III and the
Virginia Department of Environmental Quality, Report No. 1999-P-00215, dated September 20,
1999
RCRA ENFORCEMENT: Resource Conservation and Recovery Act Significant Noncomplier
Enforcement, Report No. E1DSD8-05-0036-9100110, dated March 23, 1999
RCRA: Region 7 and Nebraska Resource Conservation and Recovery Act Enforcement,
Report No. 1999-183-P00211, dated July 6, 1999
RCRA ENFORCEMENT: Significant Noncomplier Enforcement by EPA and Washington State,
Report No. E1GSF7-11-0019-8100093, dated March 31, 1998
Region 8's Administration of State Resource Conservation and Recovery Act Enforcement
Activities, Report No. E1DSC1-08-0049-1100428, dated September 31, 1991
Consolidated Report on Review of EPA's Controls Over Administrative Penalties Under the
RCRA Enforcement Program, Report No. ElG6*8-09-0188-9100479, dated September 18, 1989
Review of EPA, Region 8's Controls Over Compliance Monitoring of RCRA Enforcement
Program Consent Agreement Provisions, Report No. E1G27-08-0054-81855, dated
September 13, 1988
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EXHIBIT 3
VIOLATOR CLASSIFICATIONS
The 1987 enforcement response policy lists 4 factors to consider when classifying a facility as a high priority violator. The
following 4 criteria pertain to high priority violators:
1)	A handler who has caused actual exposure, or substantial likelihood of exposure to hazardous waste or
hazardous constituents;
2)	Chronic or recalcitrant handlers (this includes handlers who are regularly found to have many Class I or
Class II violations);
3)	A handler who deviates from the terms of a permit, order, or decree by not meeting requirements in a timely
manner and/or by failing to perform work as required by terms of permits, orders, or decrees; or
4)	A handler who substantially deviates from RCRA statutory or regulatory requirements.
We considered all four criteria in our analysis. However, in our judgment many of the facilities appeared to be chronic or
recalcitrant handlers. When considering whether a facility was a chronic or recalcitrant handler, we evaluated whether the
handler had a history of repeated Class I and/or Class II violations that would indicate a general unwillingness or inability to
comply with requirements. In addition, we also evaluated whether the facility was regularly found to have violations that were
not quickly resolved or regularly found with the same type of violation. The blue text below indicates where we
differed with MDEQ's violator classifications.

Facility
Name
Inspection
Date
MDEQ Violator
Classification
OIG Violator
Classifications
1.
MT05
06/03/96
11/25/97
Class II low priority violator
Class II low priority violator
Class II low priority violator
Class I high priority violator
2.
MT13
12/09/97
08/27/98
Class I high priority violator
Class II low priority violator
Class I high priority violator
Class I high priority violator
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3.
MT14
11/06/92
Class II low priority violator
Class II low priority violator


04/21/93
Class II low priority violator
Class II low priority violator


11/17/94
Class II low priority violator
Class II low priority violator


04/18/95
Class II low priority violator
Class II low priority violator


04/28/95
Class II low priority violator
Class II low priority violator


10/23/96
Class II low priority violator
Class II low priority violator


11/04/97
Class II low priority violator
Class I high priority violator


09/17/98
Class II low priority violator
Class I high priority violator


11/17/99
Class II low priority violator
Class I high priority violator


12/01/99
Class II low priority violator
Class I high priority violator




MT14 should have been classified as a




high priority violator on 11/04/97




because MDEQ found the exact same




violations during that inspection as it did




on 11/17/94, 3 years earlier, as well as




having a history of other violations.

Facility
Inspection
MDEQ Violator
OIG Violator

Name
Date
Classification
Classifications
4.
MT18
03/18/98
Class II low priority violator for 7
Class I high priority violator



violations stemming from not




notifying as a small quantity
MT18 should have been classified as a



generator.
high priority violator since the facility




was previously inspected on 02/02/95




and was aware of the regulatory




requirements.




MDEQ officials indicated that they




would have classified the facility as a




high priority violator had there been the




same operator at the facility during both




the 02/02/95 and 03/18/98 inspections.




Subsequent documents provided by




MDEQ showed that the same operator




was in place at MT18 during both




inspections.
5.
MT22
06/30/92
Class I high priority violator
Class I high priority violator


05/07/93
Class I high priority violator
Class I high priority violator


07/09/98
Class II low priority violator
Class I high priority violator


12/03/99
Class I high priority violator
Class I high priority violator
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MT27
09/10/92
Class
09/07/93
Class
02/23/99
Class
08/24/99
Class
Class II low priority violator
Class II low priority violator
Class I high priority violator
Class I high priority violator
MDEQ staff signed an enforcement
request on 10/25/99 which listed 20
repeat violations between 1990 and
1999 and noted that the facility had been
recalcitrant since 1990. MDEQ staff
stated that the enforcement request for
MT27 should have been more clearly
written to indicate that the facility
finally passed the high priority violator
threshold in 1999. MDEQ officials
added that similar "threshold" inquiries
occur in every case, and that MDEQ
staff use their best professional
judgement based on years of experience
to make such determinations.
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Facility
Name
Inspection
Date
MDEQ Violator
Classification
OIG Violator
Classifications
7.
MT32
03/30/92
03/10/93
03/30/94
03/27/95
02/15/96
03/12/96
10/14/97
09/09/98
01/05/99
Class II medium priority violator
Class II low priority violator
Class II low priority violator
Class II medium priority violator
Class II low priority violator
Class II low priority violator
Class II low priority violator
Class I high priority violator
Class I high priority violator
Class II medium priority violator
Class I high priority violator
Class I high priority violator
Class I high priority violator
Class I high priority violator
Class I high priority violator
Class I high priority violator
Class I high priority violator
Class I high priority violator
8.
MT33
02/28/92
02/10/93
01/11/94
03/10/97
03/03/98
Class II medium priority violator
Class II low priority violator
Class II low priority violator
Class II low priority violator
Class I high priority violator
Class II medium priority violator
Class I high priority violator
Class I high priority violator
Class I high priority violator
Class I high priority violator
9.
MT36
01/12/95
03/31/97
05/05/98
03/24/99
Class II medium priority violator
Class II low priority violator
Class II low priority violator
Class II low priority violator
Class II medium priority violator
Class I high priority violator
Class I high priority violator
Class I high priority violator
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EXHIBIT 4-A
TIMELINESS OF VIOLATION DISCOVERY UNDER EPA'S
1987 ENFORCEMENT RESPONSE POLICY

Facility
Name
Date of Inspection
(Evaluation Date)
Date of Violation
Discovery
Days from Evaluation Date
to Date of Violation
Discovery
45 days from inspection date
1.
MT02
11/04/98
11/04/98
12/29/98
0
55 (untimely)*
2.
MT06
03/19/98
04/20/98
33
3.
MT12
08/07/97
08/07/97
0
4.
MT13
12/09/97
02/13/98
66 (untimely)
5.
MT19
05/03/99
07/30/99
88 (untimely)
6.
MT20
11/09/98
11/09/98
0
7.
MT24
09/03/98
10/21/98
49 (untimely)*
8.
MT26
07/09/98
07/09/98
0
9.
MT27
08/24/99
08/24/99
0
10.
MT32
01/05/99
01/05/99
0
11.
MT32
09/09/98
09/09/98
0
12.
MT33
03/03/98
03/03/98
0
13.
MT39
08/25/98
08/25/98
02/12/99
0
170 (untimely)
14.
MT41
03/23/99
04/23/99
32
15.
MT42
11/21/97
12/03/97
13
16.
MT43
03/20/98
03/20/98
0
* Region 8 staff agreed that MDEQ's delays were justifiable.
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EXHIBIT 4-B
TIMELINESS OF DECISIONS TO TAKE FORMAL
ENFORCEMENT ACTIONS UNDER MONTANA'S
1999 ENFORCEMENT RESPONSE MANUAL

Facility
Name
Date of
Inspection
or
Evaluation
Date
Date of
Violation
Determination
Date of
Enforcement
Request
Days from Date of Violation
Determination to
Enforcement Request
90 days from violation
determination
1.
MT02
11/04/98
11/04/98
12/29/98
02/08/99
94
40
(untimely)
2.
MT06
03/19/98
04/20/98
06/02/98
52
3.
MT12
08/07/97
08/07/97
09/29/97
52
4.
MT13
12/09/97
02/13/98
05/18/98
95
(untimely)*
5.
MT19
05/03/99
07/30/99
10/18/99
78
6.
MT20
11/09/98
11/09/98
01/07/99
58
7.
MT24
09/03/98
10/21/98
12/03/98
43
8.
MT26
07/09/98
07/09/98
07/31/98
22
9.
MT27
08/24/99
08/24/99
10/25/99
61
10.
MT32
01/05/99
01/05/99
02/08/99
33
11.
MT32
09/09/98
09/09/98
02/08/99
149
(untimely)
12.
MT33
03/03/98
03/03/98
05/01/98
58
13.
MT39
08/25/98
08/25/98
02/12/99
03/12/99
197
30
(untimely)
14.
MT41
03/23/99
04/23/99
05/06/99
13
15.
MT42
11/21/97
12/03/97
07/31/98
240
(untimely)
16.
MT43
03/20/98
03/20/98
05/01/98
41
*MDEQ officials said that questions concerning litigation risks delayed approval of MT13's enforcement request.
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EXHIBIT 4-C
TIMELINESS OF DECISIONS TO TAKE FORMAL ENFORCEMENT
ACTIONS UNDER EPA'S 1996 ENFORCEMENT RESPONSE POLICY

Facility
Name
Date of
Inspection
or
Evaluation
Date
Date of
Enforcement
Request
Days from Evaluation Date to
Enforcement Request
90 day requirement
1.
MT02
11/04/98
02/08/99
97
(untimely)
2.
MT06
03/19/98
06/02/98
76
3.
MT12
08/07/97
09/29/97
54
4.
MT13
12/09/97
05/18/98
161
(untimely)
5.
MT19
05/03/99
10/18/99
165
(untimely)
6.
MT20
11/09/98
01/07/99
60
7.
MT24
09/03/98
12/03/98
92
(untimely)
8.
MT26
07/09/98
07/31/98
23
9.
MT27
08/24/99
10/25/99
63
10.
MT32
01/05/99
02/08/99
35
11.
MT32
09/09/98
02/08/99
153
(untimely)
12.
MT33
03/03/98
05/01/98
60
13.
MT39
08/25/98
03/12/99
200
(untimely)
14.
MT41
03/23/99
05/06/99
45
15.
MT42
11/21/97
07/31/98
253
(untimely)
16.
MT43
03/20/98
05/01/98
43
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EXHIBIT 5
COMPARISON OF FORMAL ENFORCEMENT ACTIONS
	USING 1987,1996, AND 2000 POLICIES	

Facility
Name
MDEQ Actions
1987 enforcement
response policy
90 days from violation
determination to issue
an administrative
action or refer to
the Attorney General's
Office
1996 enforcement
response policy
90 days from violation
determination to issue an initial
order; 120 days to refer to the
Attorney General's Office; or 210
days to enter a final or consent
order
September 2000
consolidated
cooperative
enforcement
agreement
120 days from
enforcement request
to initial action
1.
MT02
12/29/98 violation
determination
02/08/99 enforcement request
signed
03/10/00 demand letter
untimely
437 days from
violation determination
to initial action
untimely
437 days from violation
determination to initial action
untimely
395 days from
enforcement request
to initial action
2.
MT06
04/20/98 violation
determination
06/02/98 enforcement request
signed
09/01/98 administrative order
with penalty
untimely
135 days from
violation determination
to initial action
untimely
135 days from violation
determination to initial action
timely
91 days from
enforcement request
to initial action
3.
MT12
08/07/97 violation
determination
09/29/97 enforcement request
signed
02/03/98 notice of violation
untimely
180 days from
violation determination
to initial action
untimely
180 days from violation
determination to initial action
untimely
137 days from
enforcement request
to initial action
4.
MT12
08/07/97 violation
determination
09/29/97 enforcement request
signed
07/30/98 case dropped due to
lack of evidence
untimely
357 days from
violation determination
to initial action
untimely
357 days from violation
determination to initial action
untimely
305 days from
enforcement request
to initial action
5.
MT13
02/13/98 violation
determination
05/18/98 enforcement request
signed
12/18/98 administrative order
with penalty
untimely
309 days from
violation determination
to initial action
untimely
309 days from violation
determination to initial action
untimely
215 days from
enforcement request
to initial action
6.
MT19
07/30/99 violation
determination
10/18/99 enforcement request
signed
03/21/00 demand letter
untimely
234 days from
violation determination
to consent order
untimely
234 days from violation
determination to consent order
untimely
155 days from
enforcement request
to initial action
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Facility
Name
MDEQ Actions
1987 enforcement
response policy
90 days from violation
determination to issue
an administrative
action or refer to
the Attorney General's
Office
1996 enforcement response
policy
90 days from violation
determination to issue an initial
order; 120 days to refer to the
Attorney General's Office; or 210
days to enter a final or consent
order
September 2000
consolidated
cooperative
enforcement
agreement
120 days from
enforcement request
to initial action
7.
MT20
11/09/98 violation
determination
01/07/99 enforcement request
signed
05/06/99 notice of violation
and administrative
order for corrective
action
untimely
180 days from
violation determination
to initial action
untimely
180 days from violation
determination to initial action
timely
119 days from
enforcement request
to initial action
8.
MT24
10/21/98 violation
determination
12/03/98 enforcement request
signed
07/23/99 demand letter
untimely
276 days from
violation determination
to initial action
untimely
276 days from violation
determination to initial action
untimely
232 days from
enforcement request
to initial action
9.
MT26
07/09/98 violation
determination
07/31/98 enforcement request
signed
12/18/98 administrative order
with penalty
untimely
163 days from
violation determination
to initial action
untimely
163 days from violation
determination to initial action
untimely
140 days from
enforcement request
to initial action
10.
MT27
08/24/99 violation
determination
10/25/99 enforcement request
signed
02/11/00 notice of violation
and administrative
order for corrective
action
untimely
172 days from
violation determination
to initial action
untimely
172 days from violation
determination to initial action
timely
109 days from
enforcement request
to initial action
11.
MT32
01/05/99 violation
determination
02/08/99 enforcement request
signed
07/23/99 letter to resolve
violations prior to
initiation of civil
litigation (with
attached penalty
calculations)
untimely
200 days from
violation determination
to initial action
untimely
200 days from violation
determination to initial action
untimely
165 days from
enforcement request
to initial action
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Facility
Name
MDEQ Actions
1987 enforcement
response policy
90 days from violation
determination to issue
an administrative
action or refer to
the Attorney General's
Office
1996 enforcement response
policy
90 days from violation
determination to issue an initial
order; 120 days to refer to the
Attorney General's Office; or 210
days to enter a final or consent
order
September 2000
consolidated
cooperative
enforcement
agreement
120 days from
enforcement request
to initial action
12.
MT32
09/09/98 violation
determination
02/08/99 enforcement request
signed
07/23/99 letter to resolve
violations prior to
initiation of civil
litigation (with
attached penalty
calculations)
untimely
318 days from
violation determination
to initial action
untimely
318 days from violation
determination to initial action
untimely
165 days from
enforcement request
to initial action
13.
MT33
03/03/98 violation
determination
05/01/98 enforcement request
signed
06/16/98 notice of violation
and administrative
order for corrective
action with penalty
untimely
106 days from
violation determination
to initial action
untimely
106 days from violation
determination to initial action
timely
46 days from
enforcement request
to initial action
14.
MT39
02/12/99 violation
determination
03/12/99 enforcement request
signed
10/08/99 administrative order
untimely
239 days from
violation determination
to initial action
untimely
239 days from violation
determination to initial action
untimely
210 days from
enforcement request
to initial action
15.
MT41
04/23/99 violation
determination
05/06/99 enforcement request
signed
06/11/99 administrative order
timely
50 days from violation
determination to initial
action
timely
50 days from violation
determination to initial action
timely
36 days from
enforcement request
to initial action
16.
MT42
12/03/97 violation
determination
07/31/98 enforcement request
signed
09/29/98 notice of violation
and administrative
order for corrective
action with penalty
untimely
301 days from
violation determination
to initial action
untimely
301 days from violation
determination to initial order
timely
61 days from
enforcement request
to initial order
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EXHIBIT 6
HIGH PRIORITY VIOLATOR PENALTY CALCULATIONS
THAT DID NOT MEET POLICY REQUIREMENTS	
Penalty Policy Requirements:
A.	Some violations (e.g. operating a facility without a permit) may jeopardize the continued integrity of the State's RCRA
program and merit substantial penalties where the violation undermines the State's regulatory purpose.
B.	Where a violation involves the actual management of waste, a penalty should reflect the probability that the violation
could have resulted in, or has resulted in, a release of hazardous waste or constituents.
C.	The Department should not consider ability to pay prior to its initial penalty calculation, and rather should assess a penalty
and then make downward adjustments based on ability to pay.
D.	The Department should explain and document the process by which it arrived at the final penalty figure, as well as
carefully document the basis for recalculations of penalty computations.
E.	Penalties for multi-day violations should be included where any of the violations continued more than one day.
F.	Penalties should recapture any significant economic benefit of noncompliance that accrues to a violator, and it is
incumbent on all enforcement personnel to calculate economic benefit, even if it is later found to be negligible (under
$2,500).
G.	When inability to pay is a factor, other options rather than collecting the full penalty include installment plans, delayed
payment schedule with interest, or straight penalty reductions as a last recourse.

Facility
Name
MDEQ Penalty Activities
A
B
c
D
E
F
G
1.
MT02
MDEQ cited the the facility for five violations, including
discharging hazardous waste to the ground. MDEQ officials
assessed a penalty of $188,000 and stated that litigation risks
justified the penalty reductions.

X

X

X

2.
MT06
MDEQ cited the facility for violating restrictions on the land
disposal of hazardous waste. MDEQ assessed and collected a
penalty of $1,200.

X

X

X

3.
MT12
MDEQ cited the facility for unlawful hazardous waste disposal
and operating a treatment, storage, and disposal facility
without a permit. MDEQ did not assess a penalty, and the file
indicated that MDEQ dropped the case due to lack of
sufficient evidence. We did not independently review the
evidence MDEQ staff relied upon to dismiss the case. MDEQ
informally settled with MT12 for $600. MDEQ did not view
the $600 amount as a penalty.
X
X

X
X
X

4.
MT20
MDEQ cited the facility for unlawfully disposing of hazardous
waste without a permit. MDEQ did not assess a penalty,
although the file showed that the facility owner could pay a
penalty of $12,980.
X
X
X
X
X
X
X
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Facility
Name
MDEQ Penalty Activities
A
B
C
D
E
F
G
5.
MT22
MDEQ cited the facility for operating in a manner that
released hazardous waste to the soil. MDEQ assessed a
$13,513 penalty. MDEQ did not assess a multi-day
component because it could not determine the violation start
date. One Region 8 official said that MDEQ could have used
the "violation discovery" date as the start date for multi-day
purposes.



X
X


6.
MT24
MDEQ cited the facility for operating a hazardous waste
facility without a permit. In a letter to the facility, MDEQ
stated that it had evidence to support a $400,000 penalty, but
that it would be willing to settle for $21,340. MDEQ later
reduced its penalty calculation to $16,228, and eventually
settled with the facility for $8,200 according to a 06/09/00
press release. MDEQ officials stated that litigation risks
justified the penalty reductions.



X



7.
MT26
MDEQ assessed the facility a penalty for violations including
used oil soil contamination.



X
X
X

8.
MT27
MDEQ cited the facility for numerous violations, including
soil contamination, improper drum markings, and lack of
training records. MDEQ assessed a penalty of $20,497.




X


9.
MT32
MDEQ cited the facility for more than 11 violations. MDEQ
assessed a penalty of $34,849.



X
X
X

10.
MT33
MDEQ cited the facility for numerous violations, including
unmarked hazardous waste containers and insecure drum
covers. MDEQ proposed a penalty of $6,700. MDEQ
officials stated that an extensive analysis was not necessary to
determine that the economic benefit derived from MT33's
violations would have been minimal. MDEQ officials further
noted that the Department considered economic benefit, yet
they could not provide documentation concerning the
calculation of economic benefit.



X
X
X

11.
MT39
MDEQ cited the facility for numerous violations, including
operating a disposal facility without a permit. MDEQ did not
assess a penalty because they said a penalty was negligible.
X
X
X
X
X
X
X
12.
MT41
MDEQ cited the facility for a release of wood stripping
solvents to the groundwater under the facility. MDEQ never
assessed a penalty.
X
X
X

X
X

13.
MT42
MDEQ cited the facility for not properly registering as a small
quantity generator. MDEQ calculated an initial penalty of
$8,500. It was not clear from the file how MDEQ reached an
eventual settlement of $1,000 after it earlier rejected the
facility's $500 settlement offer.



X
X
X

TOTALS
4
6
3
11
10
10
2
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APPENDIX I
AGENCY RESPONSE
UNITED STATES ENVIRONMENTAL PROTECTION AGENCY
REGION 8
999 18th STREET - SUITE 300
DENVER. CO 80202-2466
(February 23, 2001 ) Date Stamped
Ref: 8MO
MEMORANDUM
SUBJECT: Draft Audit Report: Appropriate Violator Classifications and Timely
Enforcement Actions Would Improve Montana's RCRA Enforcement
Program. Report Number 2000-P-000762-XXXX
FROM: Jack W. McGraw, Acting Regional Administrator
Attached is EPA Region 8's response to the above-referenced draft audit report.
In Attachment 1, this response addresses errors, suggests alternative or modified
recommendations, and suggests changes for clarity. In Attachment 2, the response
notes where Region 8 has already taken steps to address the draft recommendations,
and discusses how the Region plans to address those recommendations that have not
already been addressed. Reviews conducted by Region 8 using the Unified
Enforcement Oversight System (UEOS), and prior reviews conducted using the
Appropriate State Oversight Project (ASOP), have led Region 8 to conclusions similar
to those contained in your report.
Because I believe some of your recommendations may be impacted by the
comments in Attachment 1, we have provided in Attachment 2 a general description of
how Region 8 will respond to your recommendations. After your final report is written,
we may be able to be more specific in our response to your recommendations.
Please note that page numbers in the attached response refer to page numbers
Region 8
TO:
Kimberly Victor, Acting Audit Manager
Office of Inspector General
55
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in the hard copy of the report you provided on December 20, 2000, and may not
coincide with the page numbers of the electronic copy of the report.
Finally, I wish to tell you that the Region 8 staff with which you, Erin Barnes, Tom
Herrod, and Larry Dare have interacted during this audit have provided very positive
comments regarding the professional and communicative manner in which you all have
conducted this audit. I wish to extend my appreciation to each of you for your
cooperation and consideration.
If you have any questions regarding this response, please contact Eric Finke
(406) 441-1130 ext 239, Marvin Frye (303) 312-6902, or Mike Gaydosh (303) 312-
6773.
Attachments 1 and 2
cc: John Wardell
Marvin Frye
Mike Gaydosh
Beverly Goodsell
Eric Finke
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EPA Region 8's Response to Draft Audit Report:
Appropriate Violator Classifications and Timely Enforcement Actions
Would Improve Montana's RCRA Enforcement Program.
Report Number 2000-P-000762-XXXX
Attachment 1
General Comments
1.	Throughout the report where the deviation from evaluation criteria is stated, it
would be useful to include the range and average of these deviations. For
example, on page 12 the report states "in 7 of the 16 enforcement actions,
MDEQ's decision to pursue formal enforcement against a facility exceeded the
90-day requirement specified in EPA guidance," and then provides two examples
illustrating this point. It would be useful and more informative for the reader if
the report also described the range and average of the days that MDEQ
exceeded the ERP's 90-day criteria.
Executive Summary
2.	Page i, Introduction. It would be helpful to add a brief description of the level of
program authorization for MDEQ to help clarify what roles MDEQ and Region 8
have in the hazardous waste program in Montana. During the audit period,
Montana was authorized for the RCRA "base" program, and RCRA rules
promulgated up through March 1989. Montana therefore had lead responsibility
to issue permits (except for corrective action), monitor compliance, and enforce
most of the significant RCRA requirements in Montana. Montana was not yet
authorized for RCRA corrective action or the LDR provisions, and is not
authorized to implement RCRA in Indian Country. Until December 26, 2000,
when Montana was authorized for corrective action, the EPA Montana Office had
the lead for implementing corrective action, and did so with the close
participation of DEQ. The EPA Montana Office also implements all provisions of
RCRA in Indian Country.
Chapter 1: Introduction
3.	Page 1, Purpose, 1st paragraph. Compliance monitoring and enforcement are
two of many components of the RCRA program. When evaluating how well
human health and environment are protected, it is difficult to specifically
measure the effectiveness of any single component when compared to the
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whole. Therefore, I suggest changing "The overall objective of our audit was to
determine whether EPA Region 8's and Montana's RCRA compliance monitoring
and enforcement program protected human health and the environment' to "The
overall objective of our audit was to determine whether EPA Region 8's and
Montana's RCRA compliance monitoring and enforcement program followed the
RCRA ERP and the EPA/DEQ cooperative enforcement agreement."
Chapter 2: MDEQ Needed to More Appropriately Classify Violators and initiate
Timely Enforcement Actions
4.	Page 12, Table 2-1, MT27. Table 2-1 states that MT27 had repeated Class I
and II violations during 4 inspections between 1992 and 1999, and concludes
that MT27therefore should have been, but was not, classified as an high priority
violator in a timely manner.
MDEQ's file indicates that the first 2 of the 4 inspections referred to in Table 2-1
(conducted in September 1992 and September 1993) were followed by 3
inspections (August 1995, January 1996, February 1997) during which no
violations were found. The next 2 inspections referred to in Table 2-1 (February
1999 and August 1999) then found both new and repeated violations. The
MDEQ file also shows that the violations found during each of the first 2
inspections were less significant and fewer in number than those found during
the last 2 inspections.
As noted in comment 12, the 1987 ERP does not require that a violator be
classified as a high priority violator merely because it had prior violations. In the
MT27 case, approximately 3% years passed during which 3 inspections found
no violations. Because the violations of the first 2 inspections were both minor
and few in number, and because MT27 was found to be in compliance for a
significant period of time after those 2 inspections, MT27 did not meet the 1987
ERP criteria for classification as a "chronic" violator until the August 1999
inspection. Therefore, I concur with MDEQ's classifications for MT27, and
suggest that MT27 be removed from Table 2-1.
5.	Page 12, Violator Classifications and Enforcement Decisions Did Not Follow
Policy, last paragraph. This paragraph is confusing because it occurs in the
section of the report which evaluates violator classification, yet appears to
evaluate timeliness of enforcement decisions or actions. And for the following
reasons, it is unclear what is actually being evaluated.
In making its evaluation, this paragraph compares the 1987 ERP's 90-day period
for HPVs between violation discovery and filing of an enforcement action (an
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"action-based" time period) to MDEQ's time between evaluation (inspection) date
and filing of an enforcement request (a "decision-based" time period). First, this
comparison utilizes incompatible start dates (discovery versus evaluation).
Second, since the "decision to act" will always come before the "act", this
comparison will not be relevant to evaluation of MDEQ's performance against
any established 1987 ERP criteria. There are no 1987 ERP criteria against
which to evaluate timeliness of the decision to take formal enforcement action,
only timeliness of the enforcement action itself MDEQ's enforcement process
contains a decision-making point (the enforcement request), but there is no
comparable milestone in the 1987 ERP. I suggest that this evaluation be
removed from the report, or that the text of the report be modified to state that
there are no 1987 ERP criteria against which to measure MDEQ's decision-
making performance.
6.	Page 14, Table 2-3, MT12. The text of this entry in Table 2-3 states that MDEQ
dropped this case due to insufficient evidence, but at the same time takes issue
with MDEQ's failure to assess a penalty. This implies that the auditors disagree
with MDEQ's decision to drop this case due to insufficient evidence, but the
report does not say whether the auditors themselves made an independent
assessment of the evidence.
I believe it is the responsibility of the enforcing agency to re-evaluate as
necessary the sufficiency of evidence for any violation, and an inherent part of
any re-evaluation of evidence is a potential re-classification of the violator. If
one accepts MDEQ's determination that insufficient evidence existed for a formal
enforcement action, a penalty assessment of any kind would be moot. If one
believes that sufficient evidence did exist for a formal enforcement action, the
lack of a penalty assessment seems to be secondary to the issue of improper
handling of the case overall. For these reasons, I suggest removing MT12 from
the report both in Table 2-3 and in Exhibit 6 (as an example of an inadequate
penalty assessment) unless an independent evaluation of the evidence was
made which concluded that sufficient evidence did exist for a formal enforcement
action.
7.	Page 15, Region 8 RCRIS Data Entry Needed Improvement, 1st paragraph.
Since most relevant CM&E data exist for MT02 and MT19 in RCRIS, I suggest
changing the 2nd sentence to read "For example, Region 8 oversight inspectors
did not input recent case settlement data into RCRIS for the MT02 facility, or
recent oversight inspection information for the MT19 facility."
8.	Page 16, MDEQ Needed to Use EPA Guidance, 1st paragraph. The paragraph
accurately describes that Region 8 and MDEQ did not update the 1993
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enforcement agreement to incorporate the 1996 ERP, and the paragraph seems
to imply that Region 8 should have done so. Overall, the 1996 ERP is more
lenient than the 1987 ERP in its enforcement timeline. Since your investigation
found that MDEQ would have been untimely under either the 1987 ERP or the
1996 ERP, I question the implication that the adopting the 1996 ERP would have
been beneficial.
Also, Montana's 1997 legislature enacted the Voluntary Environmental Audit
Law, which raised serious questions within EPA regarding Montana's continued
ability to enforce its own environmental laws. Although Region 8 commented on
Montana's proposed Consolidated Cooperative Enforcement as early as April
1999, until the question of enforceability was resolved by Region 8's and
Montana's signing of an MOU in December 1999, Region 8 maintained that it
was unwilling to authorize Montana for additional RCRA program requirements
or formally update the enforcement agreement.
9. Page 20, Improved Monitoring of Case Progress Needed, 3rd paragraph. This
paragraph cites MT12 as an example of poor case monitoring. As stated in
Table 2-3, after the enforcement request had been received, MDEQ
enforcement staff determined that inadequate evidence existed for a formal
enforcement action. Therefore, MT12 does not seem to fit the paragraph as an
example poor case monitoring, and I suggest that MT12 be replaced with
another example. (See also comments 6 and 19 for relevant information.)
10.	Page 24, Improved Documentation Needed, 1st paragraph. The second
sentence states "MDEQ needed to better document its rationale for penalty
assessments and enforcement action classifications, as well as a facility's full
return to compliance." The ensuing text includes statistics which describe how
frequently penalty assessments were inadequately documented. It would be
useful to include similar statistics in this and the ensuing paragraphs to illustrate
how frequently the other two allegations occurred. For example, Region 8's
CM&E reviews for the years 1997 through 1999 found, with only a few
exceptions, that MDEQ (permit and compliance staff) generally did document
return to compliance in both RCRIS and in the handler files.
11.	Page 26, Insufficient Documentation of Enforcement Action Classifications and
Return to Compliance, 1st paragraph. The paragraph states "MDEQ's files did
not always document support for the Department's decisions to classify facilities
as low priority violators instead of high priority violators."
Neither the 1987 nor the 1996 ERP require documentation to support low priority
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violators classifications. Perhaps the auditor's statement was intended to
suggest something else. If so, I suggest that it be clarified.
12.	Page 28 Recommendation 2-5. Taken together, page 21 of the draft report
(which states "Additionally, by instituting a triage process where cases are
prioritized, the enforcement division may be able to better identify more difficult
cases and allocate resources more effectively.") and Recommendation 2-5 seem
to suggest that MDEQ could use a "triage" process to establish case priorities.
This in turn seems to imply that the auditors believe it would be acceptable for
lower priority cases to exceed the timeliness criteria of the enforcement
agreement as long as the higher priority cases were pursued within timelines.
Please clarify if this is so, and clarify how the auditors would reconcile this with
the ERP which allows for the more difficult cases (which are also often higher
priority) to sometimes exceed timelines.
In addition, please note whether your audit included a review of MDEQ's
Enforcement Compliance Information System (ECIS), and whether ECIS is (or
could be) helpful in meeting the need for case monitoring.
Exhibit 3: Violator Classifications
13.	Facility MT05. According to Region 8's review of this MDEQ handler file, only
one violation was discovered during the 06/03/96 inspection - failure to clean up
a used oil spill. MT05 submitted the required cleanup plan, and according to the
inspector MT05 cleaned up the spill.
During the 11/25/97 inspection, the same violation was found again (different
spill), along with other Class II violations, such as satellite accumulation quantity
exceeded, used NiCad batteries not labeled "universal waste", and 3 drums of
used oil not labeled "used oil". None of these violations would pose a significant
threat to health or environment, or potentially cause in inappropriate response to
a release, nor are they significant deviations from RCRA requirements.
In both inspection reports, the inspector referred to "some" of the oil being
released in his discussion of the spills, an indication that the releases were not
major. On 1/19/01, the inspector verbally verified that the oil spills were in fact
minor. Unless the used oil spill was a "major" release, even the Region 8 Used
Oil Field Citation Program would assess a $100 field citation rather than seek a
formal enforcement action. In my opinion, MT05 did not meet the 1987 ERP
criteria for a chronic or recalcitrant violator. Therefore, I concur with MDEQ's
decisions to issue Warning Letters in both of these situations, and suggest that
MT05 be removed from Exhibit 3.
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14.	Facility MT18. The table entry for MT18 states "Since the facility was previously
inspected on 02/02/95 and was aware of MDEQ's presence, MDEQ should have
classified the facility as a high priority violator in the subsequent inspection." I
disagree. Merely being aware of a regulatory agency's presence is not a criteria
of the 1987 ERP for a chronic or recalcitrant violator, and does not make a
violator an HPV. If that were true, EPA could make a case that any violator
would be an HPV as long as the violator knew that EPA existed as an agency,
and there would then be no reason for an ERP.
According to Region 8's review of this MDEQ handler file, no violations were
found during the 2/2/95 inspection, and all of the violations found during the
3/18/98 inspection would be Class II according to the 1987 ERP. MT18 had
registered as a CESQG in December 1991. A 3/15/95 letter from MDEQ to
MT 18 verified that MT 18 had not yet generated sufficient waste to be classified
as SQG, the next higher generator classification. MT18 registered itself as an
SQG 3 days before receiving MDEQ's 3/27/98 Warning Letter requiring MT18 to
do so, and had complied with the other terms of the 3/27/98 Warning Letter by
6/1/98. For these reasons, I concur with MDEQ's decision to classify the 3/18/98
violations as LPV, and suggest that MT18 be removed from Exhibit 3.
15.	Facility MT22. According to the revised Exhibit 3 which you provided us on
1/10/01, the violation classification at MT22 with which you disagreed was the
one associated with MDEQ's 7/9/98 inspection. There were three other violator
classifications at MT22 with which you agreed. According to Region 8's review
of this MDEQ handler file, that violation was for failure to clean up a used oil
release from a front-end loader. MDEQ classified that violation as a Class II low
priority violation, even though MT22 had many Class I high priority violations
discovered during 2 prior inspections in 1992 and 1993.
According to the MDEQ file for MT22, MDEQ filed a civil complaint in 1992 for
violations surrounding the operation of a hazardous waste management facility
without a permit, seeking a court order assessing $10,000 per day per violation.
(See related remarks in comment 52.) Sixteen additional violations found in
1993 were added via a 10/7/93 amended complaint. The 7/9/98 oil spill violation
was handled by MDEQ informally via a Warning Letter. Additional spills (of
pentachlorophenol and used oil) discovered during a 10/6/99 inspection were
not added to the complaint itself, but since the complaint was in settlement
negotiations at that time, MDEQ added the remediation of these additional spills
as conditions of settlement.
Strictly speaking, MT22 met the 1987 ERP criteria for a chronic violator at the
time of the front-end loader used oil spill. However, MT22 had many other
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significant, extensive, and long-standing violations, including soils extensively
contaminated by spills and dumping of hazardous wastes far more toxic and
persistent than used oil. The used oil spill from the front-end loader had little
relative impact on the threat to environment and public health posed by MT22,
and classifying the spill as Class I would have had little relative impact on the
remediation of the extensive violations and contamination at this facility.
16.	Facility MT27. Please refer to comment 4 for the rationale for why MT27 should
be removed from Exhibit 3 (as an example of improper violation classification.)
Exhibit 4-A: Timeliness of Decisions to Take Formal Enforcement Action
17.	Title. The "Date of Determination" from the 1987 ERP refers to the date that a
significant violation is determined to exist, rather than to the timeliness of the
decision to take or to not take enforcement action. In addition, the 1987 ERP
uses the term "Discovery" rather than "Determination." As discussed in comment
5, the 1987 ERP does not contain criteria against which to measure timeliness of
the decision to take enforcement action, only the timeliness of violation discovery
and of the enforcement action. Therefore, I suggest changing the title of Exhibit
4-A to something like "Timeliness of Violation Discovery."
18.	Facility MT02. In response to Region 8's SFY 99 End-of-Year Compliance
Monitoring and Enforcement Review, MDEQ asserted that this was a complex
case, and that preparation of the inspection report (and therefore achieving date
of discovery and preparing the Warning Letter) required additional time as
allowed by the 1987 ERP. Region 8 agreed with MDEQ's assertion, and noted
the discovery date to be timely in this case.
Exhibit 5: Formal Enforcement Actions
19.	Page 36, Facility MT12. The table lists 8/5/98 as the date that MDEQ dropped
the case due to insufficient evidence, and uses that date as the date of "initial
actions" for purposes of computing performance against the ERPs and the
CCEA. August 5, 1998 was instead the date of an internal MDEQ case file
summary.
For purposes of determining MDEQ enforcement performance against the ERPs
and the CCEA, one must recognize that there are actually 2 parts to this case.
Only one part, the alleged disposal of paint cans in a pasture, was dropped
entirely as an enforcement case. The other part involved improper handling of
other paint waste at another location, and MDEQ resolved these violations
informally.
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The 8/5/98 case file summary lists a 7/30/98 as the date that the enforcement
division closed the first part of the case. Although it is only 6 days earlier, I
believe 7/30/98 provides a better date for the date of "initial action" for the first
part of this case. Using 7/30/98, the elapsed days in the latter 2 columns
ofMT12's row in Exhibit 5 change from 364 and 311 days to 358 and 305 days
for the first part of the MT12 case.
A more proper date for evaluation of MDEQ's initial action timeliness for the
second part of the case would be the date that MDEQ hand-delivered NOVs to
the three "defendants". That date was 3/2/98. Using 3/2/98, one calculates 208
and 155 days for the latter 2 columns of this row for the second part of the case.
Exhibit 6: Penalty Assessments Did Not Meet Policy Requirements
20.	Page 38, Facility MT12. For the reasons described in comments 6 and 9 above,
I suggest that MT12 be removed from Exhibit 6 as an example of an inadequate
penalty assessment.
21.	Page 38, Facility MT22. The text for MT22 states "MDEQ assessed a $13,513
penalty in accordance with state and federal guidance, and its penalty
worksheets included calculations for gravity and economic benefit. MDEQ did
not assess a multi-day component because it could not determine the violation
start date."
Perhaps this statement about MT22 should be clarified. During Region 8's
review of the PCD file for MT 22, a penalty worksheet dated 1/20/93 was found
which calculated a total penalty amount of $49,782, of which $12,782 was
economic benefit, and $29,000 was for multi-day violations. A later enforcement
request dated 8/2/93 included 12 separate penalty calculation worksheets, each
of which addressed gravity, economic benefit, and multi-day violations. The
amended complaint based on this enforcement request sought an additional
$404,900 in penalties.
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EPA Region 8's Response to Draft Audit Report:
Appropriate Violator Classifications and Timely Enforcement Actions
Would Improve Montana's RCRA Enforcement Program.
Report Number 2000-P-000762-XXXX
Attachment 2
Recommendation 2-1. Require MDEQ to comply with its new consolidated
cooperative enforcement agreement, particularly when
classifying violators and taking timely and appropriate
enforcement actions.
Region 8 Response:
Region 8 agrees with the auditors' recommendation, and will
look for ways in which to encourage MDEQ to abide by the
CCEA. See also Region 8's response to Recommendation
2-10.
Recommendation 2-2.
Require MDEQ to escalate chronic or recalcitrant violators
for formal enforcement rather than continue compliance
assistance.
Region 8 Response:
Region 8 agrees with the auditors' recommendation, and will
look for ways in which to encourage MDEQ to do so. See
also Region 8's response to Recommendation 2-10.
Recommendation 2-3.
Require MDEQ to fully calculate penalties, including
economic benefit and multi-day components where
appropriate, when issuing formal enforcement actions
against high priority violators.
Region 8 Response:
Region 8 agrees with the auditors' recommendation, and will
look for ways in which to encourage MDEQ to do so. See
also Region 8's response to Recommendation 2-10.
Recommendation 2-4.
Provide additional RCRIS training to staff in Region 8's
Montana Operations Office.
Region 8 Response:
Region 8 (and all of EPA) recently converted from RCRIS to
RCRAInfo, a web-based data system for RCRA. Region 8 is
in the process of training all Region 8 RCRA staff on this
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new system, and will include the Montana Operations Office
staff in the training schedule. Regarding the missing RCRIS
data noted by the auditors, the Montana Office staff have
already prepared and submitted the data forms necessary to
add that data to RCRIS.
Recommendation 2-5.
Work with MDEQ to develop an effective process for
monitoring case progress and prioritizing enforcement
requests using time frames in the State's new enforcement
agreement.
Region 8 Response:
The Montana Office and MDEQ have established a meeting
date to discuss how to better track case progress, and to
modify EC IS reports to provide the data necessary to do so.
Recommendation 2-6.
Support MDEQ efforts and provide assistance, where
appropriate, in developing an information-sharing process
so both inspectors and enforcement staff are aware of
facility activities.
Region 8 Response:
Region 8 agrees that close consultation between
compliance monitoring staff and case development staff is
necessary in order to achieve a sound and effective
enforcement action. Region 8 will explore with MDEQ
practices which might enhance this activity.
Recommendation 2-7.
Region 8 Response:
Support MDEQ efforts and provide assistance, where
appropriate, in developing a divisional cross-training plan for
staff that provides technical training and information on case
development.
Region 8 and EPA-NETI have access to numerous RCRA-
and enforcement-related training courses, and have made
them available to all states, including Montana. At least one
of those training courses has been presented in Montana,
and another soon will be. To our knowledge, Montana has
attended such training as their resources have allowed.
Recommendation 2-8.
Require MDEQ to sufficiently document its actions related to
penalty calculations and reductions, violator classifications,
and instances where MDEQ provides extended time frames
for a facility to return to compliance.
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Region 8 Response:
Recommendation 2-9.
Region 8 Response:
Recommendation 2-10.
Region 8 agrees with the auditors' recommendation, and will
look for ways in which to encourage MDEQ to do so. See
also Region 8's response to Recommendation 2-10.
Require MDEQ to maintain sufficient documentation of a
facility's full return to physical compliance.
Region 8 agrees with the auditors' recommendation, and will
look for ways in which to encourage MDEQ to do so. See
also Region 8's response to Recommendation 2-10.
After discussions and clarifications of the recommendations
in the draft report, Region 8 and the IG Auditors agree with
the inclusion of this additional recommendation.
As part of its Uniform Enforcement Oversight System, the
Region should assess whether MDEQ has complied with the
report's recommendations and adjust the level of regional
oversight and technical assistance accordingly. The Region
should also include pertinent recommendations as part of
MDEQ's grant conditions, performance partnership
agreement, and/or other agreements to ensure they are
implemented. Finally, the Region should develop a tiered
approach for states that do not properly classify violators or
take timely enforcement action. Its approach should define
when the Region will overfile, directly implement, withhold
grant dollars, and finally take back the program.
Region 8 Response: Region 8 has already implemented a Uniform Enforcement
Oversight System (UEOS) which will allow us to access
whether MDEQ has complied with the report
recommendations, adjust oversight and assistance, and
include pertinent recommendations in the PPA. . Under the
UEOS, state enforcement programs which fall below the
minimum standards are subject to targetted oversight. This
targeted oversight is tailored to aid and encourage the state
to correct enforcement program deficiencies. Targeted
oversight can include enhanced file review, technical
assistance, work sharing, direct implementation, over filing,
and inclusion of corrective actions as a part of the PPA
process. The Office of Enforcement, Compliance, and
Environmental Justice (ECEJ) agrees to the development of
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a written policy which details the implementation of the
UEOS targeted oversight escalation process. The Region
agrees that EPA oversight and involvement can be tiered to
escalate monitoring of the state and to take actions beyond
the UEOS approach to include, but not limited to,
withholding grant dollars, and program withdrawal. The
Region will develop a policy specifying how it will implement
this tiered escalation approach. ECEJ has begun a
dialogue with other Regional programs to discuss this policy
and the broader program implications of this
recommendation.
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APPENDIX II
ABBREVIATIONS
EPA	Environmental Protection Agency
MDEQ	Montana Department of Environmental Quality
OIG	Office of Inspector General
RCRA	Resource Conservation and Recovery Act
RCRIS	Resource Conservation and Recovery Act Information System
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APPENDIX III
DISTRIBUTION
Office of Inspector General
Inspector General
Assistant Inspector General for Human Capital
Assistant Inspector General for Planning, Analysis and Results
Assistant Inspector General for Audit
Assistant Inspector General for Program Evaluation
Media and Congressional Liaison
Editor
Divisional Inspectors General for Audit
Headquarters Office
Assistant Administrator, Office of Enforcement and Compliance Assurance
Assistant Administrator, Office of Solid Waste and Emergency Response
Comptroller (2731 A)
Agency Followup Official (2710A)
Agency Audit Followup Coordinator (2724A)
Associate Administrator for Congressional and Intergovernmental Relations (1301 A)
Director, Office of Regional Operations (1108A)
Associate Administrator for Communications, Education, and Media Relations (1101 A)
EPA Region 8
Acting Deputy Regional Administrator
Assistant Regional Administrator, Enforcement, Compliance, and Environmental Justice
Deputy Assistant Regional Administrator, Enforcement, Compliance, and Environmental
Justice
Director, Technical Enforcement Program
Director, Montana Operations Office
Audit Followup Coordinator
Director, Office of Communications and Public Involvement
Regional Offices
Regional Administrators
Montana Department of Environmental Quality Offices
Director
Audit Followup Coordinator
Administrator, Enforcement Division
Chief, Permitting and Compliance Division, Air and Waste Management Bureau
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