United States
Environmental Protection
Agency
CASE STUDY
City of South San Francisco Sewer
System Asset Management Planning
Introduction
With aging infrastructure and limited budgets, municipalities
have a difficult task of managing their systems while maintaining
a desired level of service to their customers. Asset management
planning is a tool many wastewater districts are starting to use to
manage their sewer systems.
South San Francisco's wastewater collection system includes
about 120 miles of sewer pipelines, serving a population of
65,547. The sewer system averages a daily dry flow of 8.3 MGD
and an average daily wet flow of 10.8 MGD. Aging infrastructure and limited budgets have
caused more cities to turn to asset management planning to uphold current levels of service.
The city implemented a Sewer System Management Plan for their sewer system in 2005 to
comply with the State of California's General Waste Discharge Requirements. Part of the plan is
to do a risk management of the system which looks at where failure would have the greatest
impact. By knowing which assets are more prone to failure they can be monitored more and
replaced before they fail.
Sanitary Sewer Asset Management Goals
To maintain a set level of service, the city established a list of goals they wanted to fulfill as part
of their asset management plan. The goals of South San Francisco's Sanitary Sewer Asset
Management Plan are to:
*>EPA
• Properly manage and operate the city facilities to minimize SSOs.

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Implement regular, proactive maintenance of the system to prevent blockages that may
cause sewer backups or SSOs.
Provide adequate capacity to convey peak wastewater flows.
Protect public health and safety
Perform all activities in accordance with safety policies and practices.
Protect bay wasters and tributaries within the city's service area.
Retain qualified employees who are well trained and certified in Collection System
Maintenance.
Uphold city standards and specifications on newly constructed public and private sewers.
Preserve the city's capital investment in the sanitary system to assure maximum system
service life.
In order to achieve their goals, the city conducted risk management, asset condition,
maintenance, and financial management
analyses.
Risk Management & Asset Condition
Assessments
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South San Francisco maintains a GIS
database and maps of its sanitary sewer
assets. This information is used for
tracking maintenance, service requests,
work orders, SSO history, cleaning,
repairs, and inspections. The city used
the NASSCO standards and history of the system to evaluate the value of their system.
The city has implemented a FOG program since 1998 for food service establishments and found
that 72% of the food service establishments have grease removal devices in operation. As a result
of their asset condition assessment, beginning in 2010 the city has required all building permits
for facilities that have grease generating activities to install a grease interceptor. Additionally, the
city has increased inspections and enforcement while distributing FOG management pamphlets
and other educational materials to minimize the amount of FOG in the sewer system.
Maintenance Analysis and Planning
Prior to implementing their sewer system management plan, the city had maintained their
collection system using a simple routine cleaning schedule. Now, with help of new technology,
the city has implemented a more sophisticated strategic cleaning schedules. The city has a
Computer Maintenance Management System that tracks maintenance activities, service requests,
work orders, SSO history, sewer line cleaning, sewer line and manhole repairs, sewer line CCTV
inspections, gravity and force mains and sewer line rehabilitation and replacement projects. Hot

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Spot Cleaning Work Plan (HSCWP) identifies system pipeline problems and uses the best
method to resolve the issue. The HSCWP uses the observations of the cleaning crews to know
the condition of the assets. Cleaning schedules consist of quarterly, 6 month and annual
cleanings, with the frequency depending on the asset's
history of blockages. Manholes are also inspected
during pipe cleanings and pump stations are inspected
daily and monitored 24/7. These programs allow the
system to operate at the intended design flow by
preventing backups. This has enhanced the
performance of the system, lowered O&M costs,
extending the life of the sewer system, and lowered
repair, rehabilitation, and replacement costs. In
addition to blockage history, cleaning of lines is also
based on inspection data, pipe age, material and slope
that would indicate frequent cleaning is needed. In 2013, 15-20 miles of the system was
inspected with video and 60 miles of the system was cleaned. The city wants to inspect and clean
more of their system every year so that they can maintain the same level of service to their
customers.
Financial Management
The sewer system is funded through a sewer enterprise fund, which is composed into four
different funds. The Non-Major Governmental Funds are fees paid by developers used to fund
capital expenditures that improve the sewer infrastructure. The Major Government Funds are
revenues and expenditures associated with the acquisition, construction or improvement of city
owned assets. The Proprietary Funds are user charges supporting the operation, maintenance, and
capital renovation of the sewer system. The Non-Major Proprietary Funds are revenues paid by
users for first time connections to the sewer system or by users who increase their sanitary
sewage use. The Operation and Maintenance of the system costs $1.7 million annually. Factors
that affect the operational costs of the system include the history of the system, hiring new
employees, using new processes, and buying new equipment. As technology advances the
operation costs of the system will fluctuate. An example of this is that the city bought a new
machine that does spot repairs in the sewer system. The initial costs was high but the cost of each
repair is cheaper, because no digging is required. By integrating financial projections, initial
capital costs were justified to increase short-term budget in order to minimize long-term
expenditure.
Results
Implementing an asset management system has resulted in numerous benefits for the City of
South San Francisco including the ability to manage their system in real time, the establishment

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of a more proactive maintenance plan, and the ease of being able to quickly access information
previously unavailable. The largest overall benefit, however, has been the gradual system
performance improvements as a result of asset preservation and replacement.
U.S. EPA has a strong interest in working with State regulators and municipalities to find
solutions to encourage asset management planning for stormwater, wastewater, and drinking
water systems. EPA is encouraged by the progress demonstrated by the City of South San
Francisco and hopes to work with other municipalities and regulators to achieve similar success.
For More Information on the City of South San Francisco Asset Management Plan:
City of South San Francisco
Public Works Department
550 N. Canal
South San Francisco, CA 94080
Phone: (650) 877-8550
http://www. ssf.net/index.aspx?nid=347
To access the plan, visit; http://www.ssf.net/DocumentCenter/Home/View/2383
Publication Information:
U.S. Environmental Protection Agency, Region 9
Water Division
75 Hawthorne Street
San Francisco, CA 94105

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