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U.S. ENVIRONMENTAL PROTECTION AGENCY
OFFICE OF INSPECTOR GENERAL
Operating efficiently and effectively
EPA Did Not Accurately Report
Under the Grants Oversight and
New Efficiency Act and Needs to
Improve Timeliness of Expired
Grant Closeouts
Report No. 20-P-0126
March 31, 2020
JULY
EXPIRED GRANT AWARDS
2 0 19
SEPTEMBER
6
$8.3 million
unliquidated obligations
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Report Contributors:
Alexandra Zapata-Torres
Eileen Collins
Khadija Walker
Madeline Mullen
Michael Petscavage
Abbreviations
C.F.R.
Code of Federal Regulations
EPA
U.S. Environmental Protection Agency
Fed. Reg.
Federal Register
FY
Fiscal Year
GAO
U.S. Government Accountability Office
GMO
Grants Management Office
GONE
Grants Oversight and New Efficiency
HQ
Headquarters
NPTCD
National Policy, Training, and Compliance Division
OGD
Office of Grants and Debarment
OIG
Office of Inspector General
OMB
Office of Management and Budget
OMS
Office of Mission Support
Pub. L.
Public Law
ULO
Unliquidated Obligation
Cover Image: As of September 6, 2019, the EPA had approximately $8.3 million in ULOs
(i.e., undisbursed balances) for grant awards that expired more than one year
prior to September 1, 2019. (OIG image)
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Learn more about our OIG Hotline.
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Washington, D.C. 20460
(202) 566-2391
www.epa.gov/oiq
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U.S. Environmental Protection Agency
Office of Inspector General
At a Glance
20-P-0126
March 31, 2020
Why We Did This Project
The U.S. Environmental
Protection Agency's Office of
Inspector General performed
this audit to determine:
•	Whether the EPA complied
with Grants Oversight and
New Efficiency Act
requirements (Pub. L. 114-
117) by timely submitting
information about expired
grant awards to Congress
and the U.S. Department of
Health and Human
Services.
•	The effectiveness of the
EPA's management of and
accountability for the timely
closeouts of grant awards.
In 2016, Congress enacted
the GONE Act to bring greater
efficiency, accountability, and
oversight to grant award
administration. In addition,
EPA policy provides that
90 percent of grant awards
ending in a fiscal year should
be closed by the end of the
next fiscal year and 99 percent
should be closed by the end of
the second fiscal year.
This report addresses the
following:
• Operating efficiently and
effectively.
Address inquiries to our public
affairs office at (202) 566-2391 or
OIG WEBCOMMENTS@epa.gov.
List of OIG reports.
EPA Did Not Accurately Report Under the Grants
Oversight and New Efficiency Act and Needs to Improve
Timeliness of Expired Grant Closeouts
What We Found
The EPA complied with the GONE Act by timely
submitting the required information to Congress
and the Department of Health and Human
Services. However, the EPA reported a count of
expired grant awards that was not accurate.
This inaccuracy occurred because the EPA's
Office of Grants and Debarment did not follow
the cutoff date requirement of September 30,
2017. As a result, the EPA provided Congress with incorrect information that
could affect Congress' decision-making.
In addition, the EPA needs to improve the timeliness of its grant closeouts. In
fiscal year 2018, the EPA overall did not meet the one-year closeout metric, and
not all EPA regions met the two-year closeout metric. The EPA did not enforce
its requirement that underperforming regions implement grant closeout
strategies, which would help address timeliness issues. Also, EPA regions
delayed some grant closeouts for several years because they did not have a
specific mechanism to escalate difficult cases to the Office of Grants and
Debarment. Because of these closeout challenges, as of September 6, 2019,
the EPA's undisbursed balances for grant awards that expired on or before
September 1, 2018, totaled approximately $8.3 million.
Late closeouts diminish the EPA's ability to achieve efficiencies within its grant
program, as they require staffs time and effort that could be used to manage
active grant awards. In addition, undisbursed balances for expired grant awards
represent funds that could be put to better use to achieve environmental and
public health goals.
Recommendations and Planned Agency Corrective Actions
We recommend that the assistant administrator for Mission Support (1) submit
corrections for the GONE Act reporting, (2) establish controls to verify that
accurate information is submitted in future reporting, (3) implement controls to
obtain grant closeout strategies when regions are not meeting the Agency's
performance metrics, and (4) implement a policy to escalate grant closeouts that
have been delayed for one year or longer to the Office of Grants and Debarment.
The EPA agreed with Recommendations 1 and 2 and provided acceptable
planned corrective actions. We consider those recommendations resolved with
corrective actions pending. The Agency did not provide acceptable corrective
actions to address Recommendations 3 and 4, and we consider these
recommendations unresolved.
As of September 2019, the
EPA had $8.3 million in
undisbursed balances for
grant awards that expired
one year or more prior.
These funds could have
been used to achieve EPA
environmental goals.

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UNITED STATES ENVIRONMENTAL PROTECTION AGENCY
WASHINGTON, D.C. 20460
THE INSPECTOR GENERAL
March 31, 2020
MEMORANDUM
SUBJECT: EPA Did Not Accurately Report Under the Grants Oversight and New Efficiency Act and
Needs to Improve Timeliness of Expired Grant Closeouts
Report No. 20-P-0126
This is our report on the subject audit conducted by the Office of Inspector General of the
U.S. Environmental Protection Agency. The project number for this audit was OA&E-FY18-0250. This
report contains findings that describe the problems the OIG has identified and corrective actions the OIG
recommends. This report represents the opinion of the OIG and does not necessarily represent the final EPA
position. Final determinations on matters in this report will be made by EPA managers in accordance with
established audit resolution procedures.
The Office of Mission Support's Office of Grants and Debarment oversees the management of the
Agency's grant awards and is responsible for the issues discussed in this report.
We made four recommendations in this report. In accordance with EPA Manual 2750, your Office
provided acceptable corrective actions and milestone dates in response to Recommendations 1 and 2.
These recommendations are resolved, and no final response is required.
Action Required
For Recommendations 3 and 4, your Office did not provide us with acceptable corrective actions and
milestone dates. Therefore, Recommendations 3 and 4 are unresolved. In accordance with EPA Manual
2750, the resolution process begins immediately with the issuance of this report. We are requesting a
meeting within 30 days between the assistant administrator for Mission Support and the OIG's assistant
inspector general for Audit and Evaluation. If resolution is still not reached, the Office of Mission Support
is required to complete and submit a dispute resolution request to the chief financial officer.
FROM: Sean W. O'Donnell
TO:
Donna Vizian, Principal Deputy Assistant Administrator
Office of Mission Support
We will post this report to our website at www.epa.gov/oig.

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EPA Did Not Accurately Report Under the Grants
Oversight and New Efficiency Act and Needs to
Improve Timeliness of Expired Grant Closeouts
20-P-0126
Table of C
Chapters
1	Introduction		1
Purpose		1
Background		1
Responsible Offices		3
Scope and Methodology		3
Prior Reports		4
2	EPA Submitted Inaccurate Information to Congress About
Unclosed Expired Grant Awards 		6
GONE Act Reporting Requirements		6
EPA Reported Incorrect Expired Grant Awards Data 		8
OGD Did Not Follow OMB Instructions		8
Congress Received Incorrect Information		9
Recommendations		9
Agency Response and OIG Assessment		10
3	Not All Regions Met EPA Award Closeout Metrics		11
EPA Policy Establishes Closeout Metric Requirements		11
Despite EPA's Attempt to Improve Grant Closeout Process,
Closeout Performance Metrics Were Not Met		12
GMOs Said They Faced Difficulties		13
Closeout Delays Affect EPA's Grants Management		16
Recommendation		16
Agency Response and OIG Assessment		16
4	Regions Delayed Difficult Closeouts		17
Federal Regulation and EPA Policy Address Closeout Time Frames		17
GMOs Delayed Award Closeouts When Difficulties Were Encountered		18
EPA Guidance Does Not Include Escalation Process 		19
Delayed Closeouts Increase Risk to Effective Grants Management		19
Recommendation		20
Agency Response and OIG Assessment		20
Status of Recommendations and Potential Monetary Benefits		21
- continued -

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EPA Did Not Accurately Report Under the Grants	20-P-0126
Oversight and New Efficiency Act and Needs to
Improve Timeliness of Expired Grant Closeouts
Appendices
A Agency Response to Draft Report and OIG Comments	 22
B Distribution	 25

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Chapter 1
Introduction
Purpose
The U.S. Environmental Protection Agency's Office of Inspector General
conducted this audit to examine the EPA's accountability and oversight of expired
assistance agreements (hereafter referred to as "grant awards"),1 with the overall
goal of improving grant award management and operational efficiency. The audit
objectives were to determine:
•	Whether the EPA complied with Grants Oversight and New Efficiency
Act requirements by timely submitting the required reporting about
expired grant awards to Congress and the Secretary of the
U.S. Department of Health and Human Services.
•	The effectiveness of the EPA's management of and accountability for the
timely closeouts of grant awards.
Background
The GONE Act
In November 2015, the U.S. Senate reported that a "delay in closing out grants
means a higher risk in conducting important financial control steps, decreasing the
ability to ensure accountability." The Senate's expectation in enacting the GONE
Act was to "help lead to a reduction in the number of expired grants that have not
been properly closed out from the financial payment systems," as well as to:
•	Hold federal agencies accountable for timely closeout of grant awards.
•	Close out expired grant accounts that are incurring administrative service
fees.
•	Cancel undisbursed funds remaining in expired grant awards, making
them available for better use.
•	Bring greater efficiency, accountability, and oversight to grant award
administration by improving the timeliness of expired grant closeouts and
implementing effective internal controls.2
1	Assistance agreements include grants and cooperative agreements.
2	Senate Report No. 114-19, dated November 30, 2015.
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To achieve these objectives, the January 2016 GONE Act required that each
federal agency submit information about its expired grant awards, which the Act
defined as those grant awards for which the period of performance has been
expired for more than two years and for which closeout has not occurred.
However, the Act did not provide for permanent reporting, requiring only that:
•	An initial report be submitted in the first calendar year following the
effective date of the Act.
•	A one-time update be submitted one year later identifying which grant
awards had since been closed out.
In addition to requiring federal agencies to submit a report, the GONE Act
required the Office of Management and Budget, in consultation with the
Department of Health and Human Services, to provide recommendations to
Congress for improving accountability and oversight in grants management based
upon the GONE Act reporting. The Act also required inspectors general to
perform a risk assessment of their agencies' grant closeout processes in 2020.
Based on those risk assessments, inspectors general were to determine whether an
audit of their agencies' grant closeout process is warranted. Risk assessments
were only required for agencies with more than $500 million in annual grant
funding.
EPA Grant Closeout Policies
EPA Order 5700.6 A2 CHG 2, Policy on Compliance, Review and Monitoring,
sets forth the requirements for timely grant closeouts. Closeout is the process
where the EPA determines that all applicable administrative actions and required
work have been completed. Prior to closing out a grant award, EPA Order 5700.6
provides that a project officer must:
•	Determine that all applicable administrative actions and required work
under a grant award have been completed.
•	Provide disposition instructions for property and equipment to the
recipients, as necessary.
•	Determine whether the recipient achieved the expected environmental and
public health outputs or outcomes.
In addition, the project's grant specialist must ensure that all administrative
closeout requirements are met.
In Resources Management Directives System No. 2520-03-PI, Responsibilities
for Reviewing Unliquidated Obligations, dated March 24, 2017, the EPA defines
a grant award's unliquidated obligations, or ULO, as the unexpended (that
is, undisbursed) balance remaining from the amount of federal funds that the EPA
obligated. In other words, a ULO is the amount of awarded funds that the grant
recipient has not drawn down. The deobligation of ULOs in expired grant awards
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is the cancellation (that is, liquidation) of the undisbursed funds. Resources
Management Directives System No. 2520-03-P2, Deobligating Unliquidated
Obligations, dated April 7, 2017, states that the deobligation of ULOs in expired
accounts is based on the review and reconciliation of the recipients' final Federal
Financial Reports. The deobligated funds can then be put to better use elsewhere.
Responsible Offices
The Office of Grants and Debarment, within the EPA's Office of Mission
Support, oversees the Agency's management of grant awards. The OGD develops
national policies, guidance, and training; administers grant awards for
headquarters programs; and provides compliance support. However, the OGD
does not supervise regional staff, including regional Grants Management Offices
responsible for grants oversight.
The National Policy, Training, and Compliance Division within the OGD
provides advice and oversight to regional GMOs. The OGD's Suspension and
Debarment Division manages the suspension and debarment program, which has
the authority to suspend or debar individuals to address waste, fraud, abuse, poor
performance, environmental noncompliance, or other misconduct.
Scope and Methodology
We conducted this performance audit from July 2018 through October 2019 in
accordance with generally accepted government auditing standards. Those
standards require that we plan and perform the audit to obtain sufficient,
appropriate evidence to provide a reasonable basis for our findings and conclusions
based on our audit objectives. We believe that the evidence obtained provides a
reasonable basis for our findings and conclusions based on our audit objectives.
To answer our objectives, we reviewed the applicable law, as well as regulations
and requirements established by the OMB, the GAO, and the EPA, including:
•	Pub L. 114-117, Grants Oversight and New Efficiency Act, January 28,
2016.
•	Standards for Internal Control in the Federal Government, GAO-14-704G,
September 2014.
•	2 C.F.R. Part 200, Uniform Administrative Requirements, Cost Principles,
and Audit Requirements for Federal Awards, § 200.343 Closeout,
effective December 26, 2014.
•	OMB Management Procedures Memorandum No. 2016-04, GONE Act
Reporting of Unclosed Grant and Cooperative Agreements Awards for
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Which the Period of Performance Has Expired More Than Two Years,
August 15, 2016.
•	EPA Order No. 5700.6 A2 CHG 2, Policy on Compliance, Review and
Monitoring, September 24, 2007.
•	EPA Order No. 5700.7A1, Environmental Results under EPA Assistance
Agreements, January 1, 2005.
•	EPA Office of the Chief Financial Officer, Resources Management
Directives System No. 2520-03-P1: Responsibilities for Reviewing
Unliquidated Obligations, March 24, 2017.
•	EPA Office of the Chief Financial Officer, Resources Management
Directives System No. 2520-03-P2: Deobligating Unliquidated
Obligations, April 7, 2017.
•	EPA post-award monitoring plans guidance for calendar years 2015
through 2018, including EPA Policy Notice No. PN-2017-G01,
Post-Award Monitoring Plan (PAMP) Guidance for FY 17 and Beyond,
December 19, 2017.
•	EPA online public guidance, Frequent Questions about Closeouts.
•	EPA guidance, Grants Customer Relations Forum, Part 4, Award and
Post-Award.
We obtained EPA grant closeout data from the Agency's Business Objects
reporting system—which is one of the EPA's financial reporting systems—to
verify the EPA's compliance with its Annual Financial Reporting and the GONE
Act. We obtained the universe of grant awards expiring on or before
September 30, 2016. From this universe, we separated the data for grant awards
with and without ULOs. We judgmentally selected a sample of 11 grant awards
with delayed closeouts to review. The sample included one grant award from each
region and one grant award from HQ. Out of the 11 grant awards in the sample,
six had ULOs, and five had no ULOs.
We obtained documents from the EPA's Compass Data Warehouse, the
Integrated Grants Management System, and the GMOs to learn about closeout
delays. We interviewed staff within the OGD, the GMOs, and the program offices
regarding reasons for delays and actions taken to achieve closeouts.
Prior Reports
The EPA OIG had not audited federal grant closeouts in the five years prior to
this audit. However, the U.S. Government Accountability Office issued multiple
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reports on the EPA's grants management and the expired grant closeout processes
governmentwide:
•	GAO Report No. GAO-17-144, EPA Partially Follows Leading
Practices of Strategic Workforce Planning and Could Take Additional
Steps, issued January 9, 2017. Congress requested that the GAO review
how the EPA manages its grants workforce. The GAO reported that while
staffing levels for EPA grants management personnel generally declined,
the EPA did not have a process for consistently tracking and analyzing key
aspects of grants management workload over time. The EPA's regional
and national program offices allocate staff to grants management positions
using various processes, such as shifting personnel from other groups
within a region when needed. The EPA's grants management plan did not
contain performance measures to monitor and evaluate grants personnel
recruitment and retention efforts. The GAO found that the Agency does
not have the information needed to allocate grants management resources
effectively and efficiently and made five recommendations. The GAO
website shows that all five recommendations were implemented.
•	GAO Report No. GAO-16-362, Actions Needed to Address Persistent
Grant Closeout Timeliness and Undisbursed Balance Issues, issued
April 14, 2016. Congress requested that the GAO update its work on grant
closeout issues, and the GAO reported on undisbursed balances in expired
grants. While the GAO's audit scope did not include the EPA, this work
provided information that contributed to the GONE Act's purpose and
objectives. The GAO reported that although the total amount of undisbursed
balances increased, the number of expired grants with undisbursed balances
decreased. Also, the GAO reported that closeout delays could occur for
many reasons, including grantee failure to submit final reports and agency
failure to timely review, process, and reconcile grantees' final reporting.
The GAO issued recommendations to the OMB, the National Aeronautics
and Space Administration, the U.S. Department of Commerce, and the
Department of Health and Human Services.
•	GAO Report No. GAQ-12-360, Action Needed to Improve the Timeliness
of Grant Closeouts by Federal Agencies, issued April 16, 2012. The GAO
reported that more than $794 million in funding remained in expired grant
accounts, defined by the GAO as accounts for grants more than
three months past their end dates that had not shown any activity for nine or
more months. Also, $110.9 million in undisbursed funding was unspent
more than five years past the grant end dates, including $9.5 million that
was unspent for ten or more years. The GAO reported that some agencies
lacked systems or policies to properly monitor grant closeouts or did not
deobligate funds on time. The GAO reported that grant closeouts make
funds less susceptible to fraud, waste, and mismanagement and may enable
agencies to redirect resources. This work also provided information that
contributed to the GONE Act's purpose and objectives.
20-P-0126
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Chapter 2
EPA Submitted Inaccurate Information to Congress
About Unclosed Expired Grant Awards
The EPA complied with the GONE Act in that it submitted the required
information about unclosed expired grant awards to Congress and the Department
of Health and Human Services. However, the EPA reported incorrect data when it
submitted a count of expired grant awards that was not accurate. This inaccurate
reporting occurred because the OGD did not follow OMB requirements for
GONE Act reporting. As a result, Congress received incorrect expired grant
awards information that could affect its decision-making, such as resource
allocations and directions for OMB policymaking.
GONE Act Reporting Requirements
The GONE Act required that the director of the OMB instruct each federal agency
to submit an initial report not later than December 31 of the first full calendar year
after the date of the Act, which was January 28, 2016. The OMB subsequently
issued guidance requiring the initial report to be submitted by November 15,
2017. This initial report was to identify grant awards that had been expired for
more than two years but that had not yet been closed out. Specifically, the GONE
Act required that agencies provide the following data in order of the projects'
expiration dates:
•	Total number of expired grant awards with zero-dollar balances.
•	Total number of expired grant awards with undisbursed balances.
In addition, the GONE Act initial report was to include:
•	A description of the challenges leading to delays in grant closeouts.
•	An explanation of why agencies have not closed out each of the 30 oldest
expired grant awards.
Furthermore, the GONE Act required each agency to provide an update one year
after the initial report was submitted. The update was to specify which of the
reported expired grant awards had still not been closed.
OMB Provided GONE Act Reporting Instructions
OMB Management Procedures Memorandum No. 2016-04, GONE Act Reporting
of Unclosed Grant and Cooperative Agreement Awards For Which the Period of
Performance Has Expired More Than Two Years, provided federal agencies with
explicit instructions to implement the requirements of the GONE Act. Instead of
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requiring one initial "report" as stated in the Act, the OMB memorandum required
each agency to provide—no later than November 15, 2017—two separate
submissions:
•	A detailed list of every expired grant award for which the period of
performance ended on or before September 30, 2015, but that had not been
closed out. This list, hereafter referred to as the 2017 OMB MAX Report,
was to be submitted via the OMB's MAX.gov website. The MAX.gov
website states that it features a "government-wide suite of advanced
collaboration, information sharing, data collection, publishing, business
intelligence and authentication tools and services used to facilitate cross-
government collaboration and knowledge management."
•	"High-level" information within either its fiscal year 2017 Annual
Financial Reporting or its Performance and Accountability Report,
including:
-	A summary table of the total number of grant awards with zero-
dollar and undisbursed balances for which closeout had not
occurred but for which the period of performance ended more than
two years earlier.
-	A brief narrative describing the challenges leading to delays in
grant closeout and the planned corrective actions to address these
challenges.
The OMB's GONE Act Frequently Asked Questions document directed that the
information in the OMB MAX Report and the Annual Financial Reporting should
be aligned. As such, the GONE Act data in both the Annual Financial Reporting
and the OMB MAX Report were subject to the September 30, 2015 cutoff date.
OMB Procedures Memorandum No. 2016-04 also directed that each federal
agency submit with either its FY 2018 Annual Financial Reporting or its
Performance and Accountability Report the required one-year update by
November 15, 2018. This update was to be similar in format to the original two
submissions, with a discussion including:
•	An updated list identifying which grant awards in the 2017 OMB MAX
Report had been closed out. This 2018 OMB MAX Report was also to be
submitted via the OMB's MAX.gov website.
•	An updated summary table and a statement regarding progress made in
closing out grant awards listed in the FY 2017 Annual Financial Reporting
or Performance and Accountability Report.
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Internal Control Standards Require Quality Information
The GAO's Standards for Internal Control in the Federal Government,
GAO-14-704G, dated September 2014, states that management should use quality
information to achieve objectives and address risks. Management should also
identify, analyze, and respond to risks associated with achieving objectives. An
effective internal control system enables management to access quality
information that is vital for federal agencies to achieve their goals.
EPA Reported Incorrect Expired Grant Awards Data
In both its 2017 OMB MAX Report and its FY 2017 Annual Financial Reporting,
the EPA reported incorrect grant award data. Also, the reports did not align. The
EPA reported 56 expired grant awards in its 2017 OMB MAX Report. In its
FY 2017 Annual Financial Reporting, the EPA reported 58 expired grant awards.
The EPA repeated its incorrect reporting in 2018. The EPA reported 24 expired
grant awards in its 2018 OMB MAX Report. In its FY 2018 Annual Financial
Reporting, the EPA reported 56 expired grant awards.
The data that the EPA reported and should have reported in the 2017 and
2018 GONE Act submissions are shown in Table 1.
Table 1: Reported and accurate number of unclosed expired grant awards
Year
OMB MAX Report
(Inaccurate)
Annual Financial Reporting
(Inaccurate)
EPA data
2017
56
58

2018
24
58

Source: OIG analysis of EPA data.
OGD Did Not Follow OMB Instructions
OGD staff did not follow OMB instructions to use September 30, 2017, as the
cutoff date for the 2017 OMB MAX Report submission. Instead, the OGD pulled
expired grant award data as of November 1, 2017. However, for the FY 2017
Annual Financial Reporting, the OGD did use September 30, 2017, as the cutoff
date. The NPTCD director explained that the 2017 OMB MAX Report data (56
expired grant awards) and the FY 2017 Annual Financial Reporting data
(58 unclosed expired grant awards) differed because the status of two grant awards
changed between September 30, 2017, and November 1, 2017:
•	One grant award was closed after related audit issues were resolved.
•	One grant award represented a training test entry in the system that was
removed.
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When we attempted to validate the GONE Act data reported for 2017 with the data
in the Agency's reporting system, we found additional discrepancies. As shown
previously in Table 1, the EPA underreported the number of expired grant awards
by eight in the 2017 OMB MAX Report and by six in the FY 2017 Annual
Financial Reporting. According to the NPTCD director, the discrepancy between
the FY 2017 Annual Financial Reporting and the 2017 OMB MAX Report may
have occurred because the division assigned the responsibilities for generating the
data for each report to two different staff members. By separating these tasks, the
division did not verify whether the data generated for submissions were accurate,
aligned, and in compliance with the OMB's specific reporting requirements.
We also found discrepancies when we attempted to validate the Agency's
2018 GONE Act reporting. As shown previously in Table 1, the Agency
underreported the number of expired grant awards by eight in the 2018 OMB
MAX Report because, once again, the OGD did not follow the OMB's GONE Act
instructions for the cutoff date. The Agency overreported the expired grants by 26
in the FY 2018 Annual Financial Reporting because, per the NPTCD director, the
Office of the Chief Financial Officer requested the expired grant award data for the
Annual Financial Reporting during the summer of 2018. Since that information
was not finalized until October 2018, the NPTCD director provided the FY 2017
reported data to the Office of the Chief Financial Officer as temporary
information. The NPTCD director expressed the belief that this temporary
information was ultimately used for reporting in 2018 and was never accurately
updated.
Congress Received Incorrect Information
The EPA reported incorrect GONE Act information in both 2017 and 2018. This
incorrect information may lead Congress to make decisions based on erroneous
data. Also, incorrect information can hinder the EPA's ability to achieve
management's environmental protection and public health objectives, as well as
to mitigate related internal control risks.
Recommendations
We recommend that the assistant administrator for Mission Support:
1.	Correct and resubmit the 2017 and 2018 Grants Oversight and New
Efficiency Act reporting to the Office of Management and Budget.
2.	Establish internal controls to verify that accurate information on grant
awards is submitted in future Annual Financial Reporting.
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Agency Response and OIG Assessment
For Recommendation 1, the OMS said in its response to our draft report that it
would correct and resubmit the 2017 GONE Act data. In an email dated
February 12, 2020, the OMS stated that it would also correct and resubmit the
2018 GONE Act data. In response to Recommendation 2, the OMS said that it
would "[djevelop a standard operating procedure for ensuring accurate data are
reported for end-of-year metrics." The EPA provided an estimated completion
date of December 31, 2020, for both recommendations. We consider these
recommendations resolved with corrective actions pending. The Agency's
response to our draft report is in Appendix A.
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Chapter 3
Not All Regions Met EPA Award Closeout Metrics
The EPA did not meet expired grant closeout performance metrics. Per EPA
policy, a grant award should be closed out as soon as possible before the end of
the fiscal year following its project end date. Specifically, EPA policy states that
90 percent of grant awards ending in a fiscal year should be closed by the end of
the next fiscal year and that 99 percent of grant awards ending in a fiscal year
should be closed by the end of the second fiscal year. However, for those grant
awards that should have been closed out by the end of FY 2018:
•	Six regions and HQ individually met the one-year grant closeout metric,
but the EPA overall did not meet this metric.
•	The EPA overall met the two-year grant closeout metric, but three regions
did not individually meet this metric.
The EPA did not meet its expired grant closeout metrics because the OGD did not
require GMOs that did not meet the performance requirements to submit
strategies to improve grant closeout performance, as mandated by EPA policy.
Also, according to EPA officials, expired grant closeout delays occurred because
of workload and staffing issues. Late closeouts of expired grant awards delay the
Agency's determinations as to whether taxpayer dollars were spent properly, and
the undisbursed funds could be put to better use. As of September 6, 2019, the
EPA's ULOs totaled $8,282,470 for grant awards that expired before
September 1, 2018. Those are dollars that could have been used for other, EPA
mission-centric purposes.
EPA Policy Establishes Closeout Metric Requirements
EPA Order 5700.6 A2 CHG 2, Policy on Compliance, Review and Monitoring,
includes two metrics for grant closeouts:
•	One-year closeout metric: 90 percent of the grant awards ending in a fiscal
year should be closed by the end of the next fiscal year.
•	Two-year closeout metric: 99 percent of the grant awards ending in a
fiscal year should be closed by the end of the second fiscal year.
The policy requires any GMO that performs more than 5 percent below these
performance measures—i.e., below 85 percent for the first fiscal year or below
94 percent for the second fiscal year—to submit a closeout strategy to the NPTCD
director. The strategy must identify problems encountered in the grant closeout
process, outline a plan to correct problems, and establish a plan to increase future
performance.
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Despite EPA's Attempt to Improve Grant Closeout Process, Closeout
Performance Metrics Were Not Met
In March 2015, as part of an agencywide process-improvement initiative, the EPA
examined how to optimize the grant closeout process. Despite the Agency's efforts,
we found that the EPA overall did not meet the one-year metric in FY 2018 for
expired grant closeouts. In addition, while the Agency overall met the two-year
closeout metric in FY 2018, three regions did not.
One-Year Closeout
As of September 30, 2018, the EPA closed out, on average, 86.5 percent of grant
awards that expired in the previous fiscal year. However, this fell short of the goal
to close out 90 percent within one year. Figure 1 shows the variation among the
regions in meeting the one-year closeout metric. Four of the eleven GMOs—
specifically those in Regions 5, 6, 8, and 10—did not meet the one-year closeout
metric. These four GMOs were also below the five percent threshold of the metric,
so each should have provided a closeout strategy, per EPA policy, but did not.
Figure 1: EPA's 90 percent one-year closeout metric results
Overall Agency performance: 86.5%
HQ Region Region Region Region Region Region Region Region Region Region
123456789	10
Source: OIG image derived from EPA data.
Two-Year Closeout
As of September 30, 2018, the EPA did—with an agencywide average of
99.2 percent—meet the two-year closeout performance target of 99 percent for
expired grant awards. However, as shown in Figure 2, the GMOs in Regions 6, 8,
and 10 did not meet the metric. These three regions were within 5 percent of the
metric and thus were not required to submit closeout strategies, per EPA policy.
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Figure 2: EPA's 99 percent two-year closeout metric results
Overall Agency performance: 99.2%
99.5% 100% g9o/o 99.5% 99.9% 100%	99 2
HQ Region Region Region Region Region Region Region Region Region Region
Source: OIG image derived from EPA data.
GMOs Said They Faced Difficulties
The regional staff we interviewed attributed most of the grant closeout delays to
workload and staffing issues. They said that employee shortages increased senior
grant specialists' workload and limited the availability of staff to perform
closeouts during periods of high-volume grant awards, such as during the last
quarter of the fiscal year, because awarding new grants takes priority. While the
hiring of more specialists would have ultimately increased the capacity of the
teams to handle more grant awards, the senior specialists would initially have less
availability for grant closeouts because they would have been required to review
the work performed by newer staff.
From FY 2015 through FY 2019, the OIG identified workload analysis as a
management challenge for the EPA. Also, the GAO audited the EPA's grants
management and made workload recommendations to the EPA to allocate grant
resources in an effective and efficient manner.3
The OGD provides advice to the GMOs on optimal staffing levels based on
workload; however, the EPA's regional management makes staffing decisions for
the regions. An OGD official stated that the OGD does not control the regional
workload. As a result, staffing levels and workloads vary for grant specialists in
the regions and HQ. The number of grant specialists ranged from five to 11 per
GMO as of August 2018, and the average workload for each grant specialist
ranged from 43 to 96 grant awards. Figure 3 shows the Agency breakdown of the
number of grant specialists and their workload.
3 GAO, Grants Management: EPA Partially Follows Leading Practices of Strategic Workforce Planning and Could
Take Additional Steps, GAO-17-144. dated January 9, 2017.
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Figure 3: Number of Agency grant specialists and workload, as of August 2018
HQ ¦ 7 grant specialists
78 average grant workload
558 grants
Region 1 ¦ 7 grant specialists
74 average grant workload
515 grants
Region 2 ¦ 8 grant specialists
43 average grant workload
Region 3 ¦ 9 grant specialists
45 average grant workload
i 345 grants
403 grants
Region 4 ¦ 10 grant specialists
59 average grant workload
Region 5 ¦ 10 grant specialists
72 average grant workload
Region 6 ¦ 8 grant specialists
59 average grant workload
Region 7 i 5 grant specialists
47 average grant workload
236 grants
Region 8*6 grant specialists
168 average grant workload
Region 9 ¦ 11 grant specialists
^¦ 62 average grant workload
Region 10 ¦ 6 grant specialists
96 average grant workload
Overall Average ¦ 8 grant specialists
' 64 average grant workload
589 grants
724 grants
475 grants
i 407 grants
682 grants
575 grants
i 501 grants
Source: OIG-produced graphic illustrating data found in the EPA's Grants Management Workload Update
Presentation 080718 (rounded).
The NPTCD director said that the OGD recognizes the staffing issues, namely
employee shortages and turnovers. However, according to the NPTCD director,
OGD management did not view the underperforming regions as high risk because
the Agency overall had been meeting the two-year closeout metric for several
years. Additionally, addressing the underperforming regions was not a priority
compared to other grants management issues. Therefore, OGD management did
not follow up with underperforming regions to improve future grant closeout
performance.
The NPTCD director said that the GMOs submit post-award monitoring plans to
the OGD each year, and these plans are required to address the timely closeouts of
expired grants. However, OGD management did not confirm that these plans
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included satisfactory corrective action plans for underperformance issues related
to grant closeouts.
For example, Region 10—one of the offices that did not meet either the one-year
or two-year closeout metric in FY 2018—submitted a post-award monitoring plan
dated March 31, 2017. In the plan, Region 10 stated that it "continues to explore
ways to improve our timely close-out metric." Region 10 provided additional
information about the reasons for closeout delays, stating, "Delays are caused by
[a] lack of response from project officers," but did not describe a strategy for
meeting the metric or improving future performance. EPA Order 5700.6 A2
CHG 2, Policy on Compliance, Review and Monitoring, requires offices that do
not come within 5 percent of the one-year or two-year performance metric to
submit a closeout strategy to identify problems, outline a plan to correct the
problems, and increase future performance. Region 10's post-award monitoring
plan was not sufficient to meet the EPA's policy requirements because not all
closeout strategy requirements were addressed.
According to the OGD, the assistant regional administrators are responsible for
overseeing these metrics and deciding how to address grant closeout
underperformance in their respective regions. The NPTCD director in HQ is
responsible for tracking the one-year and two-year closeout metrics of 90 percent
and 99 percent, respectively. The NPTCD director stated that while the metrics
are monitored throughout the year, the OGD has the authority to influence how
grant closeouts are addressed only in the HQ GMO, not in the regional GMOs.
EPA Recommended Changes to Grant Closeout Process
The EPA's process improvement initiative, called LEAN, consists of a set of
principles and methods to identify and eliminate waste, and it helps organizations
improve the speed and quality of their processes by eliminating unnecessary
activity. In March 2015, as part of its LEAN initiative, the EPA selected the grant
closeout process for a LEAN event, where employees of all levels work together
to improve a process. This event led to several recommendations addressing grant
closeouts, including:
~	Revising EPA Order 5700.6 A2 to update the list of required items to
close grant awards and make the 180-day closeout goal explicit.
•	Increasing the use of resources from the OGD's Suspension and
Debarment Division in achieving closeouts.
As of December 2019, the EPA had not yet implemented these recommendations.
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Closeout Delays Affect EPA's Grants Management
As a congressional report noted,4 delays in closing out federal grant awards
increase the risk to grants management related to conducting financial control
steps and decrease an agency's ability to demonstrate accountability. For
example, late closeouts delay the determination as to whether agencies spent
taxpayer dollars properly and did not waste funds. In addition, when agencies do
not meet grant closeout metrics, closeout tasks require additional attention from
grants management staff year after year, detracting from oversight of active grant
awards.
Recommendation
We recommend that the assistant administrator for Mission Support:
3. Implement controls as required by EPA Order 5700.6 A2 CHG 2, Policy
on Compliance, Review and Monitoring, to obtain closeout strategies
when Grants Management Offices are not meeting the closeout metrics
for grant awards.
Agency Response and OIG Assessment
In response to Recommendation 3, the OMS said that it would begin enforcing the
EPA policy to require closeout strategies from underperforming regions. During a
meeting with the OIG on November 26, 2019, the OMS clarified that this
corrective action would be accomplished through a policy document, such as a
memorandum or policy notice. Also, in an email to the OIG on December 3,
2019, the OMS stated that it would highlight this corrective action in the annual
post-award monitoring plan guidance. This guidance requires regional and HQ
offices to submit corrective action plans for areas in which they did not meet
annual grant award management metrics, including closeouts.
We do not agree that a reminder of guidance that is not being followed will be
sufficient to implement internal controls required by the policy. Therefore, we
determined that the EPA did not provide acceptable corrective actions and
milestones for Recommendation 3, which remains unresolved.
The Agency's response to our draft report is in Appendix A.
4 Senate Report No. 114-169, dated November 30, 2015.
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Chapter 4
Regions Delayed Difficult Closeouts
Regional GMOs delayed some difficult grant closeouts for several years and did
not seek help from the OGD. Federal regulation requires (1) grant award
recipients to submit final reports within 90 days of end performance dates for
grant awards and (2) federal agencies to close out expired grants within one year
after receiving the required final reports. Regional GMOs provided a variety of
reasons for the delayed closeouts, and the EPA had not implemented a specific
mechanism for escalating difficult closeouts to the OGD. Late closeouts require
grants staff to spend time and effort that could be used to manage active grant
awards. Late closeouts also delay the determination of whether taxpayer dollars
were spent properly and environmental goals were achieved.
Federal Regulation and EPA Policy Address Closeout Time Frames
Per 2 C.F.R. § 200.343, Uniform Administrative Requirements, Cost Principles,
and Audit Requirements for Federal Awards: Closeout, federal grant recipients
must provide—no later than 90 calendar days after the end date of the
performance period—all financial, performance, and other reports that are
required by the terms and conditions of the grant. The regulation also requires
federal agencies to complete all closeout actions for grant awards no later than
one year after receiving and accepting all required final reports.
Also, 2 C.F.R. § 200.344, Post-closeout adjustments and continuing
responsibilities, states that federal grant closeouts are not affected by:
•	The right of the federal agency to disallow costs and recover funds based
on a later audit or other review.
•	The obligation of the grantee or nonfederal entity to return funds due
because of later refunds, corrections, or other transactions.
•	Audit requirements.
•	Property management and disposition as required by the federal grant
regulations.
EPA Order 5700.6 A2 CHG 2, Policy on Compliance, Review and Monitoring,
states that grants should be closed out as soon as possible before the end of the
fiscal year following the performance period end date. In addition, the EPA
Resources Management Directives System 2520-03, Deobligating Unliquidated
Obligations, states that funds deobligation is based on receipt of the final Federal
Financial Report from the grant award recipient, which is due to the EPA's
Las Vegas Finance Center within 90 days of the performance period end date.
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GMOs Delayed Award Closeouts When Difficulties Were Encountered
The EPA regions encountered a variety of issues that prevented the Agency from
closing out some expired grants in a timely manner. We examined 11 expired
grants and noted that they were all impacted by unusual and difficult
circumstances, including:
•	High turnover of grant recipient staff.
•	EPA enforcement action brought against the grant recipient.
•	Several countries involved in the grant.
•	Grant recipient not using property for its intended purpose.
•	Grant recipient not able to show sufficient progress.
•	Grant recipient fraud that ultimately led to a settlement with the EPA.
The OGD provides support and assistance with difficult grants when requested to
do so by the regions, and the regions have the option to request support at any time.
However, none of the regions escalated the issues related to the grants we
examined, even though the closeouts for these grants were often delayed for several
years. Table 2 details our sampled grants, their performance period end dates, their
associated ULOs, and the years that elapsed between the performance period end
date and the grant closeout date.
Table 2: Sampled unclosed grant awards
Region
Grant number
Recipient
ULO
End date
Elapsed
years a
HQ
83521301
United Nations
Environment
$0
5/31/16
2.2
1
b97102601
Passamaquoddy Tribe
0
3/30/11
7.4
2
00221931
Puerto Rico Department of
Agriculture
381,000
9/30/14
3.9
3
99357711
Pennsylvania
Infrastructure Investment
0
9/30/15
2.9
4
96422405
City of Owenton
423,727
3/1/12
6.5
5
96569701
Town of Madison
135,000
11/30/11
6.7
6
48000212
Texas Water Development
Board
0
8/31/16
2.0
7
97744501
Sac & Fox Tribe of
Mississippi Iowa
437,557
12/31/15
2.6
8
96821701
Chippewa Cree Tribe/
Rocky Boy
35
9/30/15
2.9
9
b 00T96701
Moapa Band of Paiutes
20,060
9/30/16
1.9
10
98055708
Lane Regional Air
Protection Agency
0
6/30/16
2.1
Total
$1,397,379

Source: OIG analysis of EPA records.
a Elapsed time as of August 13, 2018.
b Not closed as of the end of our audit fieldwork (September 1, 2019).
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EPA Guidance Does Not Include Escalation Process
Although the sampled closeouts presented unusual circumstances, EPA guidance
does not include a process to escalate unusual circumstances or a specific
mechanism to request the assistance of the OGD, including the Suspension and
Debarment Division. When the GMOs encountered difficulties with closeouts, the
regions did not have clear guidance about how to resolve difficulties, and the
closeout process was prolonged.
Furthermore, the national program manager for the state revolving fund programs
supported by two of our sampled grants (Regions 3 and 6) issued guidance that
conflicted with federal requirements and EPA policy regarding the timeliness of
closeouts. The national program manager guidance asked the GMOs to maintain
expired state revolving funds grant awards as "open" until awardees met
additional program legislative requirements. The GMOs kept the grant awards
open when the legislative requirements were not met. They did not consult with
the OGD to verify that the guidance was consistent with grants management
requirements.
The NPTCD director said that OGD staff have continually offered support to
underperforming regions by:
•	Providing help from the HQ Compliance Team within the OGD's
NPTCD.
•	Communicating directly with grant award recipients.
•	Involving the OGD's Suspension and Debarment Division.
In fact, the NPTCD director stated that NPTCD staff had, in the past, assisted
regions that faced grant closeout challenges, such as unresponsive grant award
recipients or recipients' issues with final reports submission. However, while the
OGD provides support to the GMOs, the office has not explicitly required regions
to seek the OGD's support when facing expired grants management difficulties.
Delayed Closeouts Increase Risk to Effective Grants Management
When the EPA closes out expired federal grant awards in a timely manner, federal
managers reduce grant management risks. In contrast, when expired grant awards
remain open, the EPA's ability to efficiently manage grant awards is impeded
because staff must spend time and effort to address expired grant awards instead
of managing active grant awards. Also, late closeouts delay the performance of
critical financial and programmatic control steps, thus increasing the EPA's risk
of not achieving its objectives or not detecting fraud. For example, late grant
closeouts slow down the EPA's determination process as to whether taxpayer
dollars were spent properly and environmental goals were achieved. In addition,
when ULOs remain in accounts for expired grant awards—such as the EPA's
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$8.3 million ULOs for projects ending more than one year prior, as of
September 2019—the EPA misses opportunities to put those funds to better use.
Recommendation
We recommend that the assistant administrator for Mission Support:
4. Develop and implement Office of Grants and Debarment policy specific to
grant closeouts that have been delayed one year or longer to escalate such
instances to the Office of Grants and Debarment for action in support of
closeout efforts (regardless of future collection of funds, audits, or
reviews, as well as of property management and disposition processes).
Agency Response and OIG Assessment
The OMS disagreed with Recommendation 4 and said that elevation mechanisms
such as biweekly meetings are already in place. According to the OMS, these
biweekly meetings provide regular communication and coordination, and GMOs
can ask for assistance and support on complex closeout issues. During a
November 26, 2019 meeting with the OIG, OGD management said that another
layer of oversight would be an administrative burden for the EPA. OGD officials
also said that EPA policies require regions to close out grant awards within one
year after the grant award has expired. Therefore, these officials said that the
requirement to elevate issues to the OGD is implicit in EPA policies.
On December 3, 2019, the OMS said that it would issue a memorandum to GMOs
explaining that regions should elevate complex closeout issues to the OGD, as
needed, to eliminate potential delays in the closeout process. Further, on
December 4, 2019, the OMS added that the memorandum would explain that
regions should elevate issues to the OGD when the closeout process is delayed by
one year or longer.
We do not believe that issuing a memorandum on what EPA staff "should" do is
sufficient, as the Agency would be characterizing closeouts as a goal, rather than
an obligation. Therefore, we determined that the EPA did not provide acceptable
corrective actions and milestones for Recommendation 4, which remains
unresolved.
The Agency's response to our draft report and additional OIG comments on that
response is in Appendix A.
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Status of Recommendations and
Potential Monetary Benefits
RECOMMENDATIONS
Rec.
No.
Page
No.
Subject
Status1
Action Official
Planned
Completion
Date
Potential
Monetary
Benefits
(in $000s)
1
9
Correct and resubmit the 2017 and 2018 Grants Oversight and
New Efficiency Act reporting to the Office of Management and
Budget.
R
Assistant Administrator for
Mission Support
12/31/20

2
9
Establish internal controls to verify that accurate information on
grant awards is submitted in future Annual Financial Reporting.
R
Assistant Administrator for
Mission Support
12/31/20

3
16
Implement controls as required by EPA Order 5700.6 A2 CHG 2,
Policy on Compliance, Review and Monitoring, to obtain closeout
strategies when Grants Management Offices are not meeting the
closeout metrics for grant awards.
U
Assistant Administrator for
Mission Support


4
20
Develop and implement Office of Grants and Debarment policy
specific to grant closeouts that have been delayed one year or
U
Assistant Administrator for
Mission Support

$8,282
longer to escalate such instances to the Office of Grants and
Debarment for action in support of closeout efforts (regardless of
future collection of funds, audits, or reviews, as well as of
property management and disposition processes).
1 C = Corrective action completed.
R = Recommendation resolved with corrective action pending.
U = Recommendation unresolved with resolution efforts in progress.
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Appendix A
Agency Response to Draft Report and OIG Comments
^eDsr^
ij
*"1 PRO
UNITED STATES ENVIRONMENTAL PROTECTION AGENCY
WASHINGTON, D C. 20460
NOV 1 8 2019	OFFICE OF MISSION SUPPORT
MEMORANDUM
SUBJECT: Response to Office of Inspector General Draft Report No. OA&E-FY18-0250 "EPA Did
Not Report Accurately Under the Grants Oversight and New Efficiency Act and Needs
to Improve Timeliness of Expired Grant closeouts" dated October 15, 2019
FROM: JP, Donna J. Vizian, Principal Deputy Assistant Administrator
TO:	Michael Petscavage, Director
Contract and Assistance Agreement Directorate
Office of Audit and Evaluation
Thank you for the opportunity to respond to the issues and recommendations in the subject audit report.
The following is a summary of the Office of Mission Support's overall position as well as our response on
each of the report recommendations. For those report recommendations the agency agrees, we have
provided high-level intended corrective actions and estimated completion dates.
AGENCY'S OVERALL POSITION
OMS agrees with the findings and recommendations in the audit report with the exception of
recommendation number four. We have provided an explanation and proposed alternative action below.
AGENCY'S RESPONSE TO REPORT RECOMMENDATIONS
Agreements
No.
Recommendation
High-Level Intended Corrective Actioi
(s)
Estimated Completion Date
1
Correct and resubmit the fiscal year
2017 Grants Oversight and New
Efficiency Act report.
Correct and resubmit the FY 2017
GONE Act Report.
December 31, 2020
2
Establish internal controls to verify
that accurate information on grant
awards data is submitted in future
Annual Financial Reports.
Develop a standard operating
procedure for ensuring accurate data
are reported for end-of-year metrics.
December 31, 2020
3
Implement controls as required by
EPA Order 5700.6 A2 CHG 2 to'
obtain closeout strategies when
Grants Management Offices are not
Enforce current policy and require
corrective strategies from Grants
Management Offices who do not meet
their annual closeout metrics.
March 31,2020
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meeting the closeout metrics for
grant awards.


OIG Response 1: We determined that the EPA's proposed corrective action for
Recommendation 3 does not meet the intent of the recommendation. The recommendation
requires implementing internal controls, such as procedures to enforce closeout strategies and
obtain closeout strategies from underperforming regions. The proposed corrective action does
not indicate what internal controls would be implemented and whether the EPA would obtain
closeout strategies from the underperforming regions that we identified in the report.
Disagreement
No.
Recommendation
Agency Explanation/Response
Proposed Alternative
4
Develop and implement Office
of Grants and Debarment policy
specific to grant closeouts that
have been delayed 1 year or
longer to escalate such
instances to the Office of Grants
and Debarment for action in
support of closeout efforts
(regardless of future collection
of funds, audits or reviews; and
property management and
disposition processes).
OMS provides excellent, regular, and
recurring communication and
coordination with the GMOs
through bi-weekly meetings,
which are the ideal platform for
such complex close-out issues to
be discussed and resolved with
OGD.
OMS already has
mechanisms in place for
promoting and elevating
communication between
GMOs and OMS,
including bi-weekly
calls and annual regional
visits by OMS's senior
leadership, through
which GMOs can raise
especially complex
close-out issues and ask
for assistance and
support from OMS.
OIG Response 2: We determined that the EPA's response and the proposed alternative
corrective action are not responsive to Recommendation 4. While we agree that the OMS has
mechanisms in place for elevating issues, these mechanisms are optional. We found that regions
prolonged difficult closeouts and did not elevate closeout issues to the OGD because there is no
clear guidance on how and when closeouts should be escalated. Therefore, we recommended
that the OMS develop and implement a policy specific to grant award closeouts requiring
elevation.
If you have any questions on this response, please contact Mitchell Hauser, OMS's audit follow-up
coordinator, at (202) 564-7636.
cc: Alexandra Zapata-Torres
Eileen Collins
Madeline Mullen
Khadija Walker
Wesley Carpenter
David Zeckman
Daniel Coogan
Janice Jablonski
Marilyn Armstrong
Mitchell Hauser
Denise Polk
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Michael Osinski
Laurice Jones
Kysha Holliday
Annette Morant
Andrew LeBlanc
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Appendix B
Distribution
The Administrator
Assistant Deputy Administrator
Associate Deputy Administrator
Chief of Staff
Deputy Chief of Staff/Operations
Assistant Administrator for Mission Support
Agency Follow-Up Official (the CFO)
Agency Follow-Up Coordinator
General Counsel
Associate Administrator for Congressional and Intergovernmental Relations
Associate Administrator for Public Affairs
Principal Deputy Assistant Administrator for Mission Support
Associate Deputy Assistant Administrator for Mission Support
Deputy Assistant Administrator for Administration and Resources Management, Office of
Mission Support
Director, Office of Continuous Improvement, Office of the Administrator
Director, Office of Resources and Business Operations
Director, Office of Grants and Debarment, Office of Mission Support
Director, National Policy Compliance and Training Division, Office of Mission Support
Audit Follow-Up Coordinator, Office of the Administrator
Audit Follow-Up Coordinator, Office of Mission Support
Audit Follow-Up Coordinator, Office of Grants and Debarment, Office of Mission Support
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