Water Utility Emergency Mississippi - Emergency Management Agency (EMA) District 4 When you need help: You are not alone during an emergency! Help is available through local, county, state, and non- governmental organizations. 1. 2. 3. 4. Request assistance from your local resources first (police, fire, health, Local Emergency Operations Center or EOC, and existing mutual aid partners - if applicable). Contact your County EOC for additional assistance (see numbers on next page) if needed AND be prepared with: a) Your utility's name. b) Your utility's address. c) Your contact information. d) What you need (kind and type of resource, such as a Type IV generator: a trailer-mounted, 400 KW, sound attenuated, multi-voltage panel, 3-phase generator). e) Address where the resource is needed and/or GPS coordinates (in case street signs are down). f) How long you will need the resource. g) If you need a qualified operator for the requested equipment. h) Don't forget to ask for an anticipated delivery date and time and a point of contact, if available. Check back - there may not be a formal tracking number assigned to your resource request at the County level. If your County EOC is not activated, contact the Mississippi Department of Health (DOH) 24/7 Hotline at (866) 458-4948. DOH can submit your resource request directly to the State EOC. Keep in Mind: If the County EOC cannot fulfill your resource request, they will forward your request to the State EOC. They will try to locate the resource within Mississippi. If the State EOC cannot fulfill your resource request, they may contact other states or the federal government through FEMA. FEMA will coordinate federal resources. This can be a lengthy process so don't wait too long to ask for help. • Not all assistance will be free-of-charge. The Requesting Utility may be responsible for some or all of the costs. If you are a for-profit utility, you may be offered only limited personnel assistance (no equipment) during a public health crisis. The best way to make sure you get what you need is to have pre-disaster contracts and mutual aid agreements. If you wait until after the disaster to plan, it may be too late. If interstate mutual aid and assistance is required, utilities may request assistance through the MS Emergency Management Assistance Compact (EMAC) coordinator to access assets in neighboring or other states. DRAFT FINAL 05-17-07 ------- Who To EMA District 4 EOC Phone Numbers*: Calhoun Co. EMA 102 East Veterans Blvd., Calhoun City 662-628-5114 662-414-6854 - Cell 24/7 Di Mississippi Department of Health DOH staff will call you in an emergency if they don't hear from you. If you don't answer, they will send a representative to you to help. The representative will assist you in obtaining needed resources. 24/7 Hotline 866-HLTHY4U (866-458-4948) Chickasaw Co. Emergency Management & Fire Services Division One Pinson Square, Houston 1 662-448-1012 662-456-2339 - Sheriffs Office 24/7 Lowndes Co. Emergency Management 515 2nd Ave. North, Columbus 662-329-5110 - 24/7 Oktibbeha Co. EMA 100 Jefferson Street, Starkville 662-338-1076 - 24/7 Choctaw Co. Civil Defense 116 Jailhouse Rd., Ackerman 662-285-7633 662-285-6129 - After hours Noxubee Co. EMA 16129 Highway 45, Macon 662-726-5111 911 - After hours Webster Co. Civil Defense Walthall 662-258-7701 - Sheriffs Office Clay Co. Emergency Management 417 East Brame Ave., West Point 662-494-2077 - 24/7 Monroe Co. EMA 101 Highway 8 West, Aberdeen 662-369-3683 - 24/7 911 - After hours Winston Co. Civil Defense 117 S. Court Street, Louisville 662-803-0265 662-773-3511 -24/7 911 - After hours ' Phone numbers can change, so be sure to check with your EOC on a regular basis. Other organizations that can help you locate resources in the event of an emergency are: Mississippi Rural Water Association: (800) 343-2520 • Community Research Group: (479) 445-3729 Mississippi Water & Pollution Control Operator's Association, Inc.: (601) 857-0512 In the future, you will be able to tap into the resources of all of these organizations through membership in the Mississippi WARN System, which is currently under development. DRAFT FINAL 05-17-07 ------- |