SEPA Solar Heating and Cooling
Best Practices in State Policies to
Support Commercial and Industrial
Market Development
U.S. Environmental Protection Agency
December 2012

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Contents
1.	Introduction	1
2.	Background	1
3.	Clean Energy Portfolio Standards	3
4.	Financial Incentives	9
4.A Capacity-Based Incentives and Rebate Programs	10
4.B Performance-Based Incentives	10
4.C Low-Interest Loans	13
4.C.1 PACE and On-bill Financing	14
4.C.2	Third-Party Financing Development	14
4.D	Tax Incentives	15
5.	Supporting Policies	16
5.A	Permitting and Inspection Fees and Processes	16
5.B Quality Equipment and Installation Elements	17
5.B.1	Certified Equipment	17
5.B.2 Metering and Performance Monitoring	18
5.B.3	Equipment and System Warranties	18
5.C Contractor Requirements and Training	20
5.D	Public Education	20
6.	Applying RHC Technologies in C&l Applications	21
6.A	Solar Heating and Cooling	21
6.A.1	Low-Temperature Systems	21
6.A.2 Medium-Temperature Systems	21
6.A.3 High-Temperature Systems	22
Appendix A	23
Other RHC Technologies: CHP, Geothermal, and Biomass Commercial Applications	23
Combined Heat and Power	23
Geothermal Heat Pumps	23
Biomass	23

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1. Introduction
This paper reviews policies and implementation programs that support commercial and industrial (C&l)
applications of solar heating and cooling (SHC), also referred to as solar thermal (STH) technologies.
First, this paper discusses the inconsistent characterization of SHC technologies as either a renewable
energy (RE) technology or energy efficiency (EE) technology and highlights the common policy and
funding implications of each characterization. The report also discusses policies and implementation
strategies that support SHC including: eligibility within the state clean energy standards; economic
incentives to address upfront investment barriers, improve cost-effectiveness, and reduce risk for
private investment; permitting and zoning of SHC systems; specification of equipment and installations
through technical standards and certifications to ensure quality installations; and public education and
workforce training.
Each of these policy elements are highlighted separately and followed by several state implementation
examples. A number of states have implemented policies that complement each other to eliminate
multiple barriers and advance technology deployment in their state more effectively than implementing
any one policy alone, and some of the most comprehensive program examples are highlighted within
the document. A number of the policy considerations and best practices that support SHC technologies
and are effective in supporting other renewable heating and cooling (RHC) technologies are referenced
where applicable.
2. Background
States play an important role in supporting renewable
energy (RE) deployment and market growth by developing
policies, directing funds, and establishing programs that help
remove current market barriers. In recent years, there has
been a surge in state support for renewable energy
technologies, perhaps most visibly through newly
established state RE Portfolio Standards (RPS) and other
supporting policies—with 30 states enacting RPS-like
policies, voluntary goals, or EE resource standards (EERS).1
By providing policy support for RE and EE, states have
experienced environmental benefits and economic growth
by developing in-state industries, creating local jobs, and
reducing dependence on out-of-state energy sources.2
Many RHC technologies - and SHC policies, in particular -
have been deployed in military bases, hotels, agricultural
operations, dormitories, hospitals, restaurants, car washes,
laundries, health clubs, and office buildings, as C&l applications offer great energy savings potential due
to the size, consistency, and temperature requirements of these types of facilities.1 Using RHC
technologies for heating and cooling can provide significant EE gains when compared with electric
heating and cooling because onsite RHC technologies avoid the large energy losses that are typical when
converting heat to electricity. Specifically, SHC offers significant potential to pre-heat water for domestic
1 Common RHC technologies for C&l applications include geothermal heat pumps, biomass thermal, and combined heat and
power technologies which generate useful heat for direct application in heating or cooling. See Appendix A for an overview of
these RHC technologies.
Clean Energy Portfolio
Standards Explained
EPSs are referred to by a host of names,
including renewable portfolio standards
(RPSs), alternative or advanced energy
portfolio standards (AEPSs), or energy
efficiency resource standards (EERSs),
each indicating a different mix of
resources that utilities/energy providers
must include in their generation
portfolio. Energy providers not meeting
their EPS requirements are typically
charged Alternative Compliance
Payments (ACPs), which set the
minimum price of RECs or other credits.

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hot water uses (i.e. cleaning, bathing) and also for process heat in food processing, manufacturing, and
district heating applications. Solar cooling technology is increasingly being deployed to provide large air
conditioning and cooling loads.3 (See Section 6 for an overview of SHC technologies and common
applications.)
SHC applications are currently implemented in greater scale in countries outside of the United States.4 In
2009, the European Union approved an RE directive, and Germany, Austria, and the United Kingdom
have each established specific RHC goals and have taken steps towards implementing policies and
infrastructure to support research, development, and deployment. In contrast, in 2010, the United
States held a mere 1.2 percent of the direct SHC energy capacity (including solar water heating, space
heating and cooling, and process heat generation) installed capacity worldwide.
The lack of SHC capacity in the United States can be explained in part by the lower levels of state policy
and financial support as compared with electrical generation technologies. To date, the majority of
state RPS policies focus on electricity-generating RE technologies, even though heating and cooling
energy use accounts for one-third of the United States' energy consumption. Despite the significant
heating and cooling demand, RHC technologies—including SHC, ground-source heating and cooling
using geothermal heat pumps (GHP), biomass thermal technologies, and renewable-fueled combined
heat and power (CHP)—have historically lagged in U.S. policy support.
Another reason for the lag in U.S. adoption of RHC technologies for heating and cooling is the significant
market barriers these technologies face. One of these barriers is that measuring the energy output of a
thermal (or heat- or cool-producing) system is significantly more complicated than solar photovoltaic
(PV) because of the quantity and coordination of the measurement devices required for thermal system
monitoring. Other real barriers include high upfront costs, lack of awareness about C&l applications, a
negative image of the industry that resulted from technical problems in the 1970s and '80s, and
confusion caused by the inconsistent way in which U.S. utilities and states classify SHC; some states treat
it as an EE technology, while others classify it as an RE technology, and this distinction affects policies
and funding support. (See Table 1).
Despite these barriers, state policy support for RHC technologies is increasing, along with improvements
in key market factors such as innovations in financing and business models, education, and technology
improvements. For example, Maryland, Washington DC, and New Hampshire have recently added RHC
technologies to their RPS, and North Carolina, incorporated SHC into its RPS in 2009, showing that this
policy model can be effective in stimulating economic growth. Colorado is among a handful of states
that have developed favorable tax credits, rebates, and loans programs and, as a result, is one of the top
states in number of SHC installations and has drawn manufacturing jobs to the state.5 6 New York,
Colorado, and Massachusetts have commissioned studies that have quantified and illustrated societal,
economic, and environmental benefits of developing local RHC technologies and markets. One
consistent theme was recognition of the disparate policy and incentive support of thermal technologies
and electricity generating technologies, the main market barriers mentioned above, and the high
potential to expand SHC and other RHC technologies through policy support and market development.7
States have also begun to develop strategic state-supported economic incentives that address upfront
investment barriers, improve cost-effectiveness, and reduce risk for private investment showing that
state support can be an effective mechanism to drive market growth.
Though RHC is a relatively nascent area of state policy support, a wealth of examples and early adopters
are providing a foundation for informed policy support that is beginning to show results. In 2010, an
estimated 35,500 systems (about 0.2 gigawatt, thermal [GWTH]) were added across the U.S. (equivalent
to market growth of 5 percent).8
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3. Clean Energy Portfolio Standards
State Clean Energy Portfolio Standards (EPS) mandate that utilities or other electricity suppliers meet a
certain percentage of their energy demand through RE, alternative energy sources, EE, or a combination
of the three; the utility/energy provider can achieve this through generating energy through eligible
sources themselves, or through incenting distributed generation (DG) which can be generated at the
customer site.
EPSs are a driving force in moving clean energy markets forward. Electric-generating RE and EE
technologies that displace electricity have been incented more widely than thermal generating RE
technologies and have achieved significant market growth as a result.
Typically, the generation of energy (in megawatt-hours [MWh]) from sources that are eligible under an
RPS will qualify for some kind of tradable credit, typically referred to as Renewable Energy Credits
(RECs)." To meet the RPS, energy utilities can implement RE projects that produce energy, or they can
purchase eligible tradable credits from energy generators for an equivalent amount of energy. These
credits create a funding source for the project for a set contract length. In contrast with RPSs, EERSs
mandate that utilities or other electricity suppliers meet energy savings goals through demand-side
management initiatives such as incentivizing customers to purchase or install energy efficient
technologies.
RPSs generally favor least-cost projects when all renewables compete; therefore, states may choose to
support higher-cost technologies such as solar, thermal RE, and DG using credit multipliers or set-asides
(also referred to as "carve-outs"). A set-aside, or carve-out, requires that the energy portfolio of a state
include a certain percentage of a specific type of RE, such as solar energy. New Mexico and Maryland
removed their solar multiplier provisions in favor of solar set-asides to provide incentives to a larger
volume of projects.9
Most states include SHC as an EPS-eligible technology; however, a significant distinction among state
EPSs is whether utilities and states classify SHC as an EE technology or as an RE technology. Table 1
shows the potential effects on access to funding, REC generation, administrative expenses, and support
of the private markets associated with classifying SHC or other RHC technologies as an EE technology or
an RE technology.
" The owner of the REC can claim the property rights to the environmental, social, and other non-power qualities of renewable
electricity generation. If the owner sells the REC and its associated attributes and benefits, the entity owns only the
underlying physical electricity associated with a renewable-based generation source.
EPA (2012). "Green Power Market." http://www.epa.gov/greenpower/gpmarket/rec.htm.
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Table 1. Pros and Cons of States making SHC technologies eligible under Energy Efficiency
vs. Renewable Energy Portfolio Standards with state examples.
Classifying SHC as an RE Technology	Classifying SHC as an EE Technology
(RPS Inclusion)	(EERS Inclusion)
Pros:
>	Characterization as an RE technology provides
access to funding sources available for RPS-
eligible or RE technologies. The Energy Trust of
Oregon's (ETO) enabling legislation treats
thermal technologies as EE; ETO could provide
higher incentives to encourage SHC deployment
if it were considered an RE technology and met
the state RPS. This is because ETO determines
the RE incentives by the cost differential of the
net system cost vs. the value of the energy
produced, whereas ETO provides EE incentives
for cost-effective technologies based on utility
avoided costs. ETO incents SHC because their
cost-effectiveness analysis includes a societal
benefit component.10
>	REC generation incentivizes development of
large SHC projects in the state. RECs are an
important revenue stream for private-sector
project development and third-party financing
models. (See Section 4.C.2.)
>	Increases exposure of SHC technologies'
suitability for meeting C&l heating and cooling
loads. Increased exposure of the technology
should lead to increased deployment.
Cons:
>	Requires more administrative expense and
systems for tracking credits. When Maryland
Public Service Commission (PSC) decided to
include RHC technologies in their RPS, they had
to create a new application platform/portal on
the PSC Web site for solar water heating (SWH)
project REC applications. Additional staff time is
also needed to review the SWH applications
which take about 50 percent more staff time
than solar PV applications since more paperwork
is required.11
Pros:
> Requires potentially fewer administrative
costs to measure progress towards meeting
EE and conservation goals than to measure
progress towards an RPS: Measuring
progress towards an RPS may require
metering and monitoring of energy
generated or saved, and additional
databases for tracking thermal technologies
which generate RECs. (See Con under RPS
inclusion.)
Cons:
> Cost-effectiveness evaluations may
compare SHC to lower-cost EE
technologies, potentially excluding those
technologies from funding. EE programs are
typically required to meet high cost-
effectiveness standards; RE technologies
that are considered EE technologies may be
compared to less expensive technologies,
such as efficient lighting.

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Currently, 15 states and the District of Columbia (DC)
consider specific thermal energy resources as eligible
under their EPSs, though not in the same ways. A handful
of those states include thermal energy only to the extent
that it reduces electricity use, on a par with other
demand-side management and EE or conservation
technologies. Recently, however, a few states have
explicitly included it in their state RPSs despite the
challenges of establishing a new accounting method to
incorporate thermal energy as an energy generation
source; these include Arizona, Massachusetts, Maryland,
North Carolina, New Hampshire, DC, and Wisconsin (to
the extent it backs down electricity) (See Table 2).
Washington, Connecticut, Vermont, and Massachusetts
(which includes CHP thermal energy in its advanced
energy portfolio standards [AEPSs]) are each exploring
the possibility of including renewable thermal
technologies in their EPSs.1213
States can employ multiple market mechanisms
individually or comprehensively to support SHC
technologies as an RE generation resource included in the
State RPS. Below are some policy elements to consider:
> Include onsite DG SHC in the state RPS, and allow
SHC to qualify for RECs or solar RECs (SRECs) by
converting thermal energy, which displaces electric
and other energy sources, into megawatt-hours.
States that include thermal energy in their RPSs use
a conversion rate of 3,412 British thermal units
(Btu) per kilowatt-hour (kW).
Table 2: State RPS Eligible Technologies
STATE
Biomass
SHC
CHP
GHP
AZ
xa
xa
xa
xa
CA
X
X
X
X
CO
X

X
X
CT
X
xb


DE
X

X
X
DC
X
xa
X
X
HI
X
X
X
X
IL
X

X

IA
xa
X
X

KN
X

X

ME
X

X

MD
xa
xa
xa
xa
MA
X

xa
X
Ml
X
X
X
X
MN
X

X

MO
X



MT
X


X
NV
X
X
X
X
NH
xa
xa
xa
X
NJ
X

X
X
NM
X

X
X
NY
X
X
X

NC
xa
xa
xa
X
OH
X

X
X
OR
X

X
X
PA
X
X
X
X
Rl
X

X
X
TX
X
X
X
X
WA
X


X
Wl
xa
xa
X
xa
"Indicates where thermal energy is credited.
b Being considered for RPS eligibility.
> Use carve-outs, tiers, or classes, and RPS
requirements to incentivize technologies and
sector applications or to support local job or
industry growth. Within an RPS, states can support
SHC through a solar carve-out (e.g., North
Carolina.), a thermal energy carve-out (e.g., New
Hampshire), or a DG carve-out (e.g., Arizona); and
include RHC resources in higher tiers or classes, generally Class/Tier I or I. It is possible to have
carve-outs for certain technologies within Tiers or Classes (e.g., Maryland has a solar carve-out
that distinguishes solar technologies within the Tier I RE resources) though often states use one or
the other. In some cases, EE or demand response is Tier/Class III in an RPS or EPS State can
consider restricting technologies eligible to generate RECs to in-state generation to spur in state
development.14
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>	Enforce a monetary penalty or include an alternative compliance payment provision for energy
suppliers that do not meet RE generation requirements; increase or decrease Alternative
Compliance Payments (ACPs) to affect REC or SREC prices. Higher ACPs, typically assigned for
resources that are higher tier/class or meet a resource carve-out, set the price ofRECs higher. This
offsets costs for eligible RE system owners. Maryland increased their ACP for SRECs to avoid dips in
the price of SRECs. (See more in Maryland "Spotlight" below.)
>	Award RECs for SHC systems, which have quality assurance elements such as heat meters and
monitoring systems and meet qualified equipment requirements. (See Section 5.B and 5.C for
more information.)
>	Require long-term energy purchase contracts for SRECs, or establish other mechanisms that
improve price certainty. Setting long term price-support mechanisms for RECs assists with
providing certainty for investors and access to financing for SHC project developers.
>	Include non-electric utilities in EPSs as well as electric utilities to make EPSs fuel-neutral and
encourage RHC deployment in buildings that meet heating and cooling loads through electric or
other energy sources. In some states, non-electric fuel utilities are not required to meet energy
reduction targets or an EPS, thereby limiting public, or ratepayer funding, from being used to
incentivize technologies that decrease non-electric fuel use. Electric utilities can generally only
claim the electric energy savings associated with SHC systems, thus limiting their incentives for a
large segment of SHC applications that would supplement non-electric fueled heating and cooling
systems. With the cost of natural gas currently very low, SHC is more cost-effective when it is
replacing electric or oil heating than natural gas heating.
>	Establish program evaluation methods for the state RPS that captures the societal and multiple
monetary benefits of clean distributed energy. The development of an RPS is a state-specific
activity based on a number of complex factors such as resource availability, political environment,
cost-effectiveness, and interest in sustaining natural resources. A tool for policymakers aiming to
communicate the multiple benefits of an RPS which include RHC technologies may be to ensure
that evaluation of the RPS will capture health, societal, and direct and indirect monetary benefits
of increasing RE generation in the state.
The following examples exemplify the policies and market mechanisms discussed above.
North Carolina
North Carolina is the first state in the Southeast to adopt a state RPS which includes SHC Solar RECs
(SRECs), and is the only state in the southeast with a mandatory RPS. Since 2007 with the passage of the
RPS bill, the RPS solar energy set-aside included new solar electric facilities and new, metered energy
facilities that use solar hot water, solar absorption cooling, solar dehumidification, solar thermally driven
refrigeration, and solar industrial process heat. 15 North Carolina facilities generating RECs are required
to conduct independent system meter readings and self-report the energy savings to the North Carolina
Renewable Energy Tracking System (NC-RETS). The NC-RETS online system ensures that RECs are
produced and sold by registered facilities and prevents double-counting. 16 North Carolina also includes
thermal energy from CHP and limited thermal biomass. 17
111 One resource for the current dialogue on RPS development is the State-Federal RPS Collaborative, a joint project of the Clean
Energy States Alliance's (CESA's) States Advancing Clean Energy Group. Evaluating the Benefits and Costs of a Renewable
Portfolio Standard: A Guide for State RPS Programs provides methods for program managers to evaluate an RPS including the
multiple societal benefits of an RPS.
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The RPS is spurring new developments. As of November 1, 2012, the Commission had accepted 86 solar
thermal facility registrations, including a North Carolina-based turkey processing plant that built a large
solar water heating system. There are nearly 10.435 MW of metered SHC energy facilities registered
with NC-RETS.18
New Hampshire
One of the most recent inclusions of thermal energy in a state RPS was in New Hampshire. The RPS
requires that utilities incorporate at least 23.8 percent of RE into their energy portfolios by 2025. New
Hampshire modified its RPS in July 2012 to establish a thermal carve-out, requiring 0.2 percent of Class 1
requirements to be met by "Useful Thermal Energy" in 2013, increasing annually through 2025.IV
Pennsylvania
Pennsylvania's AEPS considers solar thermal technologies that do not produce electricity (e.g., domestic
solar water heaters) as Tier II demand-side management resources (EE resource), whereas electricity-
generating renewables are eligible as Tier I. The AEPS counts thermal energy generated by solar hot
water, solar space heat, geothermal heat pumps, and geothermal direct-use systems as a Tier II
resource, and only for the electricity reduced through the technology use. Utilities must pay an ACP of
$45 per MWh for shortfalls in Tier I and Tier II resources.19
IV SB 0218 defines "Useful Thermal Energy" as "renewable energy delivered from class I sources that can be metered and that is
delivered in New Hampshire to an end user in the form of direct heat, steam, hot water, or other thermal form that is used
for heating, cooling, humidity control, process use, or other valid thermal end use energy requirements and for which fuel or
electricity would otherwise be consumed."
State of New Hampshire (2012). "Chapter 272." http://www.gencourt.state.nh.us/legislation/2012/SB0218.html

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Spotlight on: Maryland Energy Administration and Public Utility
Commission Programs
Maryland is spurring growth in clean energy industries through a profile of programs that support
renewable heating and cooling technologies.
Renewable Portfolio Standard
The Maryland RPS requires that electricity suppliers (utilities and competitive retail suppliers) generate 20 percent of
their retail sales by 2022 from renewable sources, including solar, wind, geothermal heating and cooling (GHC), and
bioenergy. Within the past two years, Maryland has moved rapidly toward including thermal renewable energy
resources in its RPS. Maryland allowed metered solar water heating (SWH) systems to qualify as eligible resources to
meet the 2-percent solar carve-out, along with solar PV, as of January 1, 2012.20 The state strategically supported
continued growth of the solar energy market in Maryland by accelerating the solar carve-out compliance schedule by
two years and increasing the solar ACP rates for 2011 through 2016. Maryland made these adjustments, in part, due to
the state achieving its solar goals ahead of schedule and because the Maryland Energy Administration and Public Utilities
Commission (PUC) wished to stabilize the price of SRECs by avoiding oversaturation of the RECs market, which would
cause dips in the value of RECs. The Maryland PUC has received about 350 SREC applications for SWH projects to date.
In 2011 and 2012, Maryland also approved
onsite thermal biomass systems and
became the first state to make geothermal
system eligible as a Tier 1 renewable
energy resource.21 For all qualifying RHC
technologies, the amount of RECs awarded
for the system are determined by
converting annual Btu saved into annual
MWh.22
Commercial Clean Energy
Grant Incentives
The Commercial Clean Energy Grant
Incentives Program (CEGP) is a capacity-
based incentive program that rebates a
portion of the installation cost based on
system size. MEA adjusted the SWH-installed capacity ranges in 2012 based on project costs and available funds but kept
the same total award cap, to encourage larger installed systems.
GHC systems are also eligible for this grant23 and this program has shown that state incentives can bolster development
at marginal costs. For both residential and commercial installations under CEGP, MEA has provided $2,596,216 in
incentives since program inception, and the state has seen $15,964,545 in investment in total project costs, putting
MEA's cost share at 16 percent.24 When SWH became eligible in the RPS, the installed capacity of SWH skyrocketed.
Market Development Programs
The Multi-family Housing: Game Changer Award launched in Spring 2012 encourages multi-family building owners to
install one of several highly efficient glazed polymeric collectors and provide MEA with metered solar hot water
generation data so MEA can evaluate the efficacy of the technologies.25 The results will inform future policies and
incentives.
Tax incentives
Maryland has approved a host of tax credits that incentivize RHC and other renewables, including a property tax for high-
performing buildings, property tax credit for renewables and energy conservation devices, property tax exemption for
solar and wind energy systems, and sales and use tax exemption for renewable energy equipment.26
8,000
— 7,000
HI
£	6,000
HI
S	5,000
% 4,000
3,000
™ 2,000
tu
^ 1,000
Commercial SWH Grant Applications
2009
2010	2011
Calendar Year
7,570

Spike in installed
capacity due to SWH
inclusion in RPS















968

150 224

2012 YTD
(11/1/2012)
8

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4. Financial Incentives
High upfront costs and longer paybacks than EE technologies are some of the most significant barriers to
the growth of RE markets. Commercial entities may develop corporate policies or unwritten rules
providing for stringent cost-effectiveness or return on investment (ROI) of three years or less that may
inhibit investments in clean energy technologies.27 Additionally, the growth in RHC technology
deployment is relatively new, and investors may be less familiar with RHC technologies and financing
mechanisms than they are with more established technologies. Strategically developed state-supported
economic incentives that address upfront investment barriers, improve cost-effectiveness, and reduce
risk for private investment therefore would be effective mechanisms to drive market growth.
Best practices for creating financial incentives include:
>	Establish long-term and predictable financial incentives to build the market. Stop-and-start cycles
and inconsistent funding mechanisms may disrupt growth in the industry and undermine the long-
term success of the incentive program.
>	Provide a coordinated portfolio of incentives that allow all stakeholders to take advantage of
incentives regardless of their tax liability. Consider direct incentives, establish low-cost loan
options, provide credit enhancements to financial institutions, allow generation and trading of
RECs, and provide tax incentives.
>	Make financial incentives contingent upon utilizing industry best practices such as metering or
monitoring system generation; set minimal requirements for quality equipment and installation
or quality assurance checks. (See Section 5.)
>	Establish a mechanism for tracking the details of program use, costs, and energy savings or
production. A strategically developed tracking mechanism enables program evaluation and
improvement,28
>	Coordinate with other state programs and relevant stakeholder groups to develop incentives that
address real barriers in the state; provide public educate about the technologies and market the
incentive program. (See Section 5.C.)
A number of parties can administer incentive programs including states, utilities, and localities.
Considerable planning will determine which incentive type is most suited to current markets needs and
state conditions. Direct incentives or rebates for RHC systems can be issued based on system capacity
(size) or a percentage of capital costs, whereas production-based incentives are issues for expected or
actual performance (Btu generated). States can provide low-cost loans by collaborating with local
financial institutions to offer attractive financing, grants, credit enhancements, and state tax exemptions
and leveraging existing federal tax incentives.
Each mechanism has its strengths and potential shortfalls. Production-based incentives may require the
system to be financed upfront through cash or loans if the incentive is paid overtime. While all funding
sources will have finite capacity, cash incentives may be an easy target in times of budget shortfalls and
may start and stop if demand exceeds the allocated funding pool. Loan programs, in contrast, may be
more politically viable and stable and can even become self-sustaining through a revolving loan fund
mechanism, which requires loan repayments to go back into the program and grow with interest. Loan
programs have the added benefit of potentially leveraging private funding with more limited public
dollars. Direct incentives are available to the end-user regardless of their tax appetite and are issued to
the system owner directly after installation, addressing the cash outlays of the customer. While being
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less attuned to the cash timing needs of the end customer, tax incentives reduce future tax liabilities
and do not require a distinct pool of funding, making them less vulnerable to program funding shortfalls.
4.A Capacity-Based Incentives and Rebate Programs
Capacity-based incentive programs offer incentives for installing an SHC system based solely on a flat fee
per installed watt or Btu; Some incentive programs provider rebates based on a percentage of capital
costs. Multiple states employ the capacity-based incentive model because of its relative ease. District of
Columbia program example is below.
District of Columbia
The DC Renewable Energy Incentive Program, funded by the DC Sustainable Energy Trust Fund (a public
benefits fund), provides 15 percent of installed cost of a non-residential SWH installation with up to
$7,000 per system per program year.29 The rebate is available for systems that meet a number of quality
equipment and installation requirements, including meeting Solar Ratings and Certification Corporation
(SRCC) OG-100 certification. The system must also have an onsite Btu meter that meets performance
standards established by the International Organization of Legal Metrology International
Recommendation (OIML R 75) and carries system warranties. (See more about common standards for
equipment and installation in section 5.B.)
4.B Performance-Based Incentives
An increasing number of solar programs base incentives on the production of energy rather than on the
size or cost of the system.30 There are two types of performance-based incentives: those based on
estimated performance, and those based on measured performance data. The benefit of performance
incentives is that they encourage optimally designed systems and ongoing system maintenance;
however, performance incentive programs tend to include multiple program requirements (modeling,
metering, and reporting) that may increase costs for system developers and owners, as well as the entity
administering the program. An incentive program based on estimated performance requires system
designers to model SHC system production based on current energy demand.
An incentive program based on measured performance data will require system metering and
monitoring/ Unlike solar PV electric technologies, which display the energy generated through an
inverter or single utility electricity meter, SHC technologies require Btu meters to calculate the energy
generated from a system or conventional fuel displaced. Metering large C&l systems are often complex;
Btu meters can be a significant project cost; and industry standards for metering equipment selection
and system integration are few; however, there is growing consensus emerging in the market on Btu
system integration as well as an industry consensus that metering and monitoring the system is a best
practice despite the cost. (See Section 5.B.2.)
Making data available through metering and monitoring has many benefits for program implementers
as well as consumers. It encourages consumers' trust in the operation of the system, identifies
performance irregularities, provides data to the program administrators for comparison to the
estimated performance values, and helps inform future incentives, program design, and policy. The
following examples describe state performance-based incentive programs.
v Metering a system is simply recording the data points. Monitoring performance is aggregating the data collected to allow for
evaluation of performance and facilitate system improvements. The Btu meter will generally be connected to monitoring
systems through information technology infrastructure to generate performance data.
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California
The California Public Utility Commission (CPUC) states that accurate measurement of system
performance under the California Solar Initiative Thermal (CSI-Thermal) program is necessary to ensure
cost-effectiveness for system owners and ratepayers and to help evaluate program and technology
performance over time. The CSI-Thermal program has two variations of the performance-based
incentive, one based on measured energy production and the other on modeled system production.
Systems with a capacity of greater than 30 kilowatts, thermal (kWth) are calculated using the program
calculator based on OG-100 SRCC certified solar panels predicted output, though the systems must have
customer performance metering to allow system owners' access to their systems' performance data.
With large multi-family/commercial systems with capacity greater than 250 kWth, incentives are paid
through the "70/30 true-up method" in which the program administrators (PA) pay a portion of the
funds upfront and then pay the remaining incentive adjusted to the actual performance of the system
captured through metering.31 PAs meter a sub-sample of all systems for measuring and evaluation
(M&E) purposes.
The CSI-Thermal Program balances the need to ensure quality installations and limit installer
requirements and paperwork. Requirements for metering only the largest systems (greater than 250
kWth) were a compromise between CPUC's desire for metered data and stringency of requirements on
installers. Spurred by observing inconsistent metering practices among installers, however, CSI
developed metering guidance for many commercial SHC systems receiving funding in the program.32
Arizona
Arizona Public Service's (APS's) Renewable Energy Incentive Program for non-residential solar water
heating provides $0.41 per kilowatt-hour (kWh) estimated first year energy savings or the system owner
can choose a 10-, 15- or 20-year Performance-Based Incentive and enter into an agreement with APS.
This arrangement requires metering and monitoring of the SHC system. Incentives are limited to 50
percent of total system cost.
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Spotlight on: California Solar Initiative Thermal Program
California takes a comprehensive approach to ensuring quality installations.
The State of California implements the California Solar Initiative (CSI) Thermal Program, which is administered by four gas
and electric utilities, referred to as the Program Administrators (PAs). The program aims to
reduce market barriers to SWH adoption in California by addressing high permitting costs, lack of trained installers, and
lack of consumer knowledge and confidence in SWH technology.
The program started in October 2007 with a $250-million incentive program to promote the installation of 200,000 solar
water heating (SWH) systems by 2017 that displace the use of natural gas. The CSI Thermal Program is based on the
successful solar water heating pilot program that ran from July 2007 to December 2009 on a budget of $2.59 million in
the San Diego area. The CSI Thermal Program launched in January 2010 with $350 million in funding through 2018 and
began accepting applications for multi-family residential and commercial customers in June 2010.33
The CSI Solar Thermal program is arguably the most robust and comprehensive program in the country that incorporates
many quality equipment and installation elements:
>	Installer requirements: The CSI SHC Program requires certification by the California Contractors State Licensing
Board (CSLB) and recommends North American Board of Certified Energy Practitioners (NABCEP)-installer
certification.63 All CSI SHC contractors are required to take program training and maintain eligibility through
installations or attending workshops.34
) System inspections: The PAs inspect the first three completed projects that displace 30 kWth or less (462 square
feet of collector area) and the first three projects that displace more than 30 kWth, plus random projects
thereafter. PAs have developed and submitted a consistent statewide site inspectors' training plan to the
California Public Utility Commission's Energy Division, which will be the basis for determining status of personnel
as trained.
) System installation and technical requirements:
Systems must be sited so that the minimum allowable average annual solar availability of the collector(s) is 85 percent
between 10:00 a.m. and 3:00 p.m. (no more than 15 percent shading). System percent shading above this threshold
reduces incentives available to the system.
An energy audit is required for all existing residential and commercial buildings, and commercial buildings must undergo
retro-commissioning if they have a benchmark rating of less than 75 in the U.S. Environmental Protection Agency's
Portfolio Manager.
Solar system must meet certification (concentrating solar collectors or solar water heaters certified under SRCC OG-lOO),
warranty, and metering requirements for systems over 30 kWth.
>	Incentives: Multi-family and commercial systems with capacity of 250 kWth or less will receive one-time lump-
sum payments. Incentive levels are based on SRCC first-year annual system production estimates using the CSI-
Thermal Program incentive calculator. Incentives are based on what fuel the solar water heating system displaces
and the incentive decrease in stages as capacity is filled. Systems that displace natural gas receive $19.23
decreasing to $7.05/therm displaced, capped at $500,000, and electric/propane-displacing systems earn $0.37
decreasing to $0.14/kWh displaced, capped at $250,000. Systems larger than 250 kWth receive incentives based
on measured performance.35 (See Section 4.B for performance-based incentive structure.)
As of January 2012,183 large commercial systems had been installed under the program. Of the commercial customers
that participated in the program in 2011,151 of 183, or about 80 percent, were apartments and condominiums, with the
next largest group being coin laundries and restaurants at 3 to 4 percent each. Each of the PAs provide different
incentives, which appears to directly correlate with the number of applications that they have received, ranging from
120 commercial and multi-family applications in the Pacific Gas & Electric territory to one application in the Southern
California Edison territory.36 37
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4.C Low-Interest Loans
States have a host of mechanisms that allow them to offer low-interest loans to support deployment of
renewable thermal technologies and market growth. To be meaningful, a state program must offer
more favorable terms than available private sector loan programs. Some states have capitalized
revolving loan funds, which state or quasi-state agencies manage. Other states have used credit
enhancement mechanisms to attract financial institutions or private investors into the market, and still
other states are linking state clean energy funds with economic development entities, community
development finance institutions (CDFIs), or state development authorities, which are involved in
lending to industry/businesses and often provide direct loans and/or tax-exempt bonds. Funding for
state loan programs can originate from a variety of sources, including annual appropriations, public
benefits funds (derived from a surcharge on the electric utility bill), RPS alternative compliance
payments, environmental non-compliance penalties, and the sale of bonds. Important features of an
effective loan program can include a low-interest rate, a long repayment term (at least 10 years), and
minimal fees, as well an easy and concise application process without compromising quality assurance.
The following are some examples of state loan programs that leverage private investment.
Connecticut
The Connecticut Clean Energy Finance Investment Authority (CT CEFIA), formerly the CT Clean Energy
Fund (CCEF), has authority over a Renewable Energy Investment Fund, whose primary use will be to
provide low-cost financing mechanisms and transition away from direct subsidies to spur RE
development in the state.38 CEFIA is investing in a number of financing mechanisms that will provide
access to low-cost capital for commercial building owners.
Connecticut created the nation's first statewide commercial PACE (C-PACE) program on June 15, 2012.39
CEFIA will have the authority to back PACE bonds, aggregate the PACE transactions (particularly
important in a small state), and work with investors and financial institutions to invest them. Additional
programs CEFIA is working on are credit enhancements for engaging financiers in loan loss reserves,
interest rate buy-downs, and third-party insurance; CEFIA is also considering investment in subordinated
debt and Community Reinvestment Act credits.
CEFIA has decided to launch a full solar thermal program based on the success of the American Recovery
and Reinvestment Act (ARRA)-funded solar thermal program. Of the solar thermal program projects
installed program-wide, commercial solar thermal installations accounted for 25 percent of the projects
but 75 percent of the capacity, making a compelling argument for more focused effort on getting large
projects installed.40 Connecticut's investment in its CCEF DG programs (small solar and distributed
generation such as fuel cells) has produced impressive economic and societal benefits, including lower
business operating costs through increased business competitiveness; lower household living costs
leading to additional re-spending within Connecticut; purchases of in-state equipment over out-of-state
equipment and fuels; and economic growth through increased orders for firms, manufacturers, and
installers supplying goods and services around renewable equipment in Connecticut. The economic
analysis showed that the benefits-to-cost ratio was 1.44—the programs returns $1.44 to Connecticut for
every $1 spent by CCEF and program participants. Further, the small solar program is predicted to
produce a net energy savings of more than $1.9 million by 2027, which is available to households to
stimulate the state's economy and generate spin-off economic impacts.41
Nebraska
Nebraska Energy Office administers the Dollar and Energy Savings Loan for EE and RE (including SHC and
other RHC) in commercial buildings. The State Energy Office works with Nebraska lenders to purchase
50, 65, or 75 percent of the loan at 0 percent to deliver an interest rate of 5, 3.5, or 2.5 percent,
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respectively, to the borrower. This innovative strategy has leveraged $218.5 million in loans to date
through eligible Nebraska lenders from the State Energy Office's investment of $11.1 million from its
revolving fund.42
Others
The Energy Trust of Oregon (ETO) collaborates with Umpqua Bank through GreenStreet Lending to
offers preferred loan rate products with no fees. 43 The Kentucky Solar Partnership (KSP) and the
Mountain Association for Community Economic Development (MACED) are encouraging development
through the Solar Water Heater Loan Program. The Pennsylvania Green Energy Loan Fund if a revolving
loan fund which offers low interest loans to EE projects (PA considers SHC EE) that result in an estimated
energy consumption reduction of at least 25%.
4.C.1 PACE and On-bill Financing
Though Property Assessed Clean Energy (PACE) financing has dealt with challenges from Fannie Mae and
Freddie Mac for residential applications, it is a viable tool for commercial and industrial applications.
Local governments establish PACE districts to issue loans to property owners for clean energy work,
which places a long-term assessment on the customer's property tax bill or another local bill. The
funding is generally from municipal bonds or other similar municipal capital sources. Twenty-one states
have enabling PACE legislation. 44
A few states have supported PACE in innovative ways, including Connecticut, discussed above. The
Boulder County (Colorado) Commercial ClimateSmart Loan program funded about $1.7 million in energy
improvements beginning in November 2010.45 Commercial PACE programs through the Energy Upgrade
California programs provide funding ($2,500 to $500,000) for solar thermal systems and geothermal
heat pumps (in Sonoma County only) as eligible upgrades, along with a number of other EE and RE
measures. Interest rates are fixed at or below the rates that participants would otherwise receive from
financial institutions and are determined at the time the contract is signed.46
Although the PACE structure does address a number of clean energy investment barriers, it is designed
for property owners not tenants. A mechanism to provide tenants with investment power is on-bill
financing, which can also be property assessed.47 Since the mid-1990s, the Eugene (Oregon) Water and
Electric Board has sponsored a zero-percent on-bill loan as part of its Bright Way to Heat Water
program.48 Though utilities have implemented on-bill financing for residential SHC systems, to date few
have made commercial SHC an eligible measure. This issue may be related to the longer payback period
than is typical for on-bill financing.
4.C.2 Third-Party Financing Development
Government funding is intended to boost the market, decreasing subsidies from the state as the market
stands on its own through private investment. Third-party financing models are becoming a driving force
in developing C&l-sector projects with large loads of heating, cooling, and water heating, or pre-heating
for process heating. These systems are typically larger than 2,000 square feet.49 Policies that are
particularly supportive of third-party financing models include those that supply depreciation and tax
benefits to tax equity investors; provide additional revenue through REC sales in key states; and offset
development costs with state, local, and utility incentive programs. California, Hawaii, Maryland, North
Carolina, and Washington DC, are some examples of states that host a combination of incentives that
drive down costs and spur third-party ownership of systems.50
The leasing business model has been effective in increasing deployment of solar PV and is beginning to
appear in third-party financing of SWH systems. Lease agreements can be similar to leasing a piece of
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equipment, though some models include the SWH company developing, owning, and operating the
systems on the customer's behalf. To support this arrangement, the Maryland Energy Administration
allows leased SHW systems as eligible under the CEGP and REC program, and CEFIA is considering
launching a new solar leasing program that includes STH as well as PV.
4.D Tax Incentives
Federal tax incentives have played a role in driving the RHC market. Solar water heating installations
increased dramatically in the United States in the 1970s and 1980s due to an aggressive federal tax
credit. Conversely, the decline of the market in the late 1980s can be attributed, in part, to the
expiration of that credit in 1986.51 Today, about 20 states offer corporate investment tax credits to help
offset the cost of purchasing and installing SHC equipment. Tax credits generally range from 10 to 50
percent of project costs, though some states allow up to a 100-percent tax credit, and maximum credit
limits in the range of $25,000 to $60 million. An increasing number of states are including quality
assurance elements to qualify for tax credits, including Arizona, Georgia, New Mexico, Rhode Island,
and Utah.52 States can also leverage federal tax incentives. Organizations can take advantage of a
Federal Business Energy Investment Tax Credit (ITC) that covers 30 percent of the system cost and does
not have a limit and is eligible for systems installed before 2016.
Some considerations for state tax credit development are as follows:
>	Consider how tax credits can serve to reduce costs in different points in the value chain. Offer tax
credits on sales of SHC equipment or on equipment involved in manufacturing it, and on property
that has eligible equipment installed on-site.
>	Make tax credit eligibility requirements more stringent (similar to SHC incentive programs). States
can require applications and pre-approval; certified equipment or from an approved list; and
minimum thresholds for system warranties, equipment, and installer qualifications, and
orientation and shading.53
The following are some examples of tax credit programs that exemplify these approaches.
Connecticut
Connecticut H.B. 5435 provides a sales tax exemption for purchasers of solar and geothermal systems,
as well as a sales tax exemption for equipment machinery and fuels used to manufacture RE systems.54
Connecticut offers a property tax exemption for Class 1 RE systems, including any passive or active solar
water or space heating system or geothermal energy resource regardless of the type of facility the
system serves.55
Oregon
Oregon offers various tax credit programs within the Oregon Department of Energy (ODE), one for RE
Development and the other for Energy Conservation Projects. (SHC is considered an EE technology under
Oregon enabling legislation.) A unique aspect to Oregon's tax credit program is its "pass-through
option," which allows a project owner without a tax appetite to sell a percentage of the credit to
another entity in exchange for a lump-sum cash payment. The state uses the auction of tax credits,
taxpayer contributions, or direct appropriation by the legislature to provide funds to award grants to RE
production systems.56
While ETO incentives have proven cost-effective and met the PUC standards, the tax credits are
available to projects that do not meet ETO cost-effectiveness standards and to all individuals or
corporations in the state, as they broadly promote economic development and environmental
protection. The tax incentives and direct financial incentives through the ETO complement each other.57
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RE development grants are funded through the auction of tax credits, where taxpayers can bid to buy
the tax credit. Taxpayer contributions or direct appropriation by the legislature are used to provide
funds to award grants to RE production systems.58 RE developers apply to ODE for cash based on the
merits of their expected system performance. One benefit for RE project owners is that they do not
have to find a pass-through partner or have tax liability.
Others
North Carolina offers a 35-percent credit for non-residential installations, which is unique in that it is
distributed 7 percent per year for five years. The state extended the credit through 2015.59 Hawaii, too,
offers a tax rebate of 35 percent of the actual cost of the RHC and CHP systems, or $250,000, whichever
5. Supporting Policies
States can also enact policies that support the success of the market without providing direct financial
incentives. Examples include cost-effective permitting and inspection standards, as well as including
quality assurance elements in programs. These quality assurance elements are in place to protect the
end-user, the installer, the funding agent (i.e., the state) and to increase consumer confidence in the
technologies. Such elements also ensure that the state is funding projects that generate savings.
5.A Permitting and Inspection Fees and Processes
An increasing number of states are adopting permitting standards that streamline inspection processes
and create uniformity across the state or the region. States generally aim this effort to reduce
permitting costs as well as the time and resources needed to review each system, while removing
barriers to RE development.61 State and local authorities that enact legislation vary across the country;
some states have authority to govern all permitting operations, while other have legal restrictions
limiting states to creating guidance and parameters for local governments to establish their own
processes. For SHC installations, permitting requirements can vary significantly by jurisdiction, and some
require multiple engineering reviews or materials submission by a certified plumber or engineer. These
elements, likely developed to ensure system safety, can cause unnecessary project delays and add
significantly to C&l project costs. Another barrier to permitting may be that building inspectors may lack
the knowledge to assess the technology appropriately. SHC technologies often cross over several types
of codes, making compliance and inspection a more complex and difficult process for some jurisdictions.
SWH systems can have elements that apply to electrical, plumbing, structural, or other codes.62
The following describes multiple approaches that state authorities may pursue depending on their
unique situation:
>	Establish working groups to facilitate local government consensus or regional efforts to create
uniformity.
>	Consider capping costs of permitting and requirements for involvement of Professional Engineers
(PE).
>	Limit time for processing permits.
>	Consider alternative approaches to legislative action; provide fast-track permitting, require state
review of local permitting standards, or provide advice and guidance to jurisdictions without
impinging on their authority.63
>	Engage organizations in training building inspectors on SHC systems and code applicability.
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Some state implementation examples of these approaches are below.
Arizona and Colorado
In response to utilities developing SHC incentive programs, the Arizona Governor's Solar Energy Task
Force developed recommendations to streamline and standardize processes across the state.64 Because
of these groups, Arizona regulates municipality and county permit fees for solar installations and
requires written justification for requiring PE approval of a solar system. This law modified the fees that
the city of Phoenix could assess based on system value at the time of system installation.
Likewise, Colorado Senate Bill 117 limits the fee for nonresidential application to no more than the
lesser of the local government's actual cost to issue a permit, or $1,000, though there are concerns that
local jurisdictions are simply setting the cost of the permit at the $1,000 cap and increasing fees for
other processes.65
Minnesota
The Minnesota Environmental Quality Board has developed a model policy, "Solar Energy Standards,"
which provides language to ensure that solar energy installations are an allowed land use accessory
within the zoning code and recommends developing regulation incentives for encouraging solar energy
development.66 The Model Solar Energy Standard is a product of a state and local partnership that arose
from the U.S. Department of Energy Solar American Cities and Million Solar Roofs grants in Minneapolis
and St. Paul.6768 Minnesota state law and building codes require that all active solar space-heating and
water-heating systems sold, offered for sale, or installed on residential and commercial buildings meet
Solar Ratings and Certification Corporation (SRCC) standards.69
California
California has taken both legislative and guidance approaches: the California Solar Rights Act prohibits
building or homeowner associations or individuals from barring solar installation for aesthetic reasons70;
California has developed guidelines to assist local governments with efficient local permitting71; and
California is looking to expedite changes to building and electric codes that will clarify requirements
related to solar systems.72
5.B Quality Equipment and Installation Elements
To ensure quality equipment is installed correctly, states may mandate equipment standards, request
that installers and manufacturers provide adequate system warranties, meter and monitor system
performance, require installer certifications, and conduct installed system inspections.73
5. B. 1 Certified Equipmen t
Certified equipment is designed to an industry standard and is third-party certified that it meets that
standard. The certification means that the system components should perform as predicted if installed
following the installation guidelines. The importance of equipment certification gained national
attention in the 1970s and 1980s in response to technical issues surrounding SWH systems. In the 1970s,
the solar energy industry was provided with numerous state, federal, and utility incentives, spurred by
the national energy crises; however, the large incentives attracted many firms without specific SHC
technical knowledge, and system failures were common. SRCC certifies equipment and promotes
industry best practices to instill consumer confidence. During this time, there was also more importance
placed on training and qualifying installers.74
The SRCC is the most commonly referenced certification program and national rating standards for SHC
equipment. Currently the majority of states that incentivize SHC installations require systems to meet
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SRCC standards for program eligibility, specifically the SRCC OG-lOO-certified panels and SRCC OG-300-
certified systems, appropriate for commercial and residential or small business systems, respectively.
SRCC standards provide product credibility and standardized comparisons, which provide utility and
government entities with a rational basis for incentive calculation and tax credits, and a basis for setting
codes and standards.75 Recently, the CSI-Thermal initiative expanded the residential equipment
eligibility to include SWH systems certified by the International Association of Plumbing and Mechanical
Officials (IAPMO).76
Another important piece of equipment is the heat meter, or Btu meter, which records heat conveying
fluid flow and temperature to calculate the energy contributed by a heating or cooling system. ASTM
International and IAPMO are in the process of developing a U.S. heat-metering standard that defines the
accuracy and operational characteristics of heat meter instrumentation.77 In the meantime, states and
programs such as Washington DC, Maryland, and the California Solar Thermal Initiative require
nonresidential solar water heating installations to have onsite energy meters. These meters must meet
performance standards established by the International Organization of Legal Metrology International
Recommendation (OIML R 75), an international recommendation based on the European standards for
78 79
accuracy.
5.B.2 Metering and Performance Monitoring
In order to account accurately for the energy generated or conventional fuel displaced by the RHC
systems, metering and monitoring system performance is required/1 RHC technologies require Btu
meters for calculating energy output. While metering and monitoring can be complex for commercial
systems, collecting performance data has many benefits for program implementers, previously
discussed in Section 4.B. Generally, metering and performance monitoring is more cost-effective on
commercial systems and is more frequently being required by programs that provide a production-
based incentive.
Arizona Public Service (APS), the District of Columbia, Maryland, California, and the Massachusetts Clean
Energy Center (MassCEC) Commonwealth Solar Hot Water Program (CSHW) require metering on
program-eligible systems.
5.B.3 Equipment and System Warranties
Requiring warranties for system and installation work can help reduce system failures and increase
consumer trust. Numerous state programs require one to 10-year warranties for various elements
including Arizona, New York, California profiled below.
Main solar thermal system components sold or installed in Arizona and Oregon must have a two-year
warranty, with the balance of system components requiring a one-year warranty. Manufactures and
installers must provide the customer with a written statement of warranty, responsibilities,
performance data, and components. Arizona installers must guarantee their installation work for two
years.80 The New York State Energy Research and Development Authority's (NYSERDA's) Solar Thermal
Incentive Program requires that all system components be new and have five-year all-inclusive, fully-
transferable warranties on system components and installation, protecting against degradation of more
than 10 percent from rated output.81 The CSI-Thermal program requires a 10-year
collector manufacturer warranty. The contractor must provide a one-year minimum
vl Metering a system is simply recording the data points. Monitoring performance is aggregating the data collected to allow for
evaluation of performance and facilitate system improvements. The Btu meter is generally connected to monitoring systems
through information technology infrastructure to generate performance data.
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warranty on installation work and a 10-year warranty against more than 15-percent degradation of
system performance because of faulty installation.82
Spotlight on: Massachusetts Commonwealth Solar Hot Water
Programs
Program requirements ensure that MassCEC funds SWH systems that are technically and structurally feasible,
appropriately sized and are a good use of public funding
The Green Jobs Act of 2008 created the MassCEC, a quasi-public agency, solely dedicated to facilitating the development
of the clean energy industry.83 In 2011, MassCEC piloted three Commonwealth Solar Hot Water (SHW) Programs:
residential, low-income, and commercial. In July 2012, after a one-year test period, the program was granted $10 Million
over four and a half years through the end of 2016.84 Survey feedback from solar installers consistently voiced that a
main market barrier was undependable incentive funding and that MassCEC will engage the private sector to commit
resources to the MassCEC program if MassCEC makes a commitment to the long-term future of the program.
Key drivers for the pilot commercial SHW program were developing clean energy businesses, stabilizing fuel costs,
reducing energy imports, and reducing greenhouse gas and air pollutants.58 MassCEC SHW program elements for
commercial systems include:
>	Feasibility Study Grants provide financial assistance for contractors to conduct a site, structural and economic
assessment that would help commercial building owners assess the potential benefits of installing a SHW system.
The studies also help to ensure that MassCEC funds the construction of systems that are technically and
structurally feasible, appropriately sized and are a good use of public funding (i.e., will reduce a significant
portion of the fossil fuel used for water heating).85
>	Financial assistance is provided through rebates to building owners for installing a solar water heating system.
>	No pre-approved contractor list was developed. Rather, the first two systems of any contractor must go through
design review and site inspection before being approved for incentives.
>	Pre-installation hot water usage metering and post-installation performance monitoring and reporting are
required for commercial systems. MassCEC contributes $500 to $1,500 for performance monitoring equipment
per system.
>	MassCEC engages in marketing and education for the public as well as training for building & plumbing inspectors
though local workshops. The Massachusetts Opportunities and Impacts Study (quantified and illustrated societal,
economic, and environmental benefits of developing local RHC technologies and markets) highlighted that many
inspectors of SHC installations are unfamiliar with appropriate design and safety requirements.
Benefits: The pilot program built awareness of MassCEC as a key player in the thermal industry, established technical
system and installation requirements, provided technical guidance for installers, developed installer-installer and
installer-manufacturer partnerships, and secured funding that has brought business to the state, including five
manufacturers of STH components. Performance monitoring has also allowed comparison of how SHC systems actually
perform in Massachusetts with predicted energy production. Commercial performance monitoring in MassCEC
commercial SWH systems showed 94 percent of predicted energy was produced. There was less variability in production
across projects than residential or low-income installations.86
MassSave HEAT Loan program
Massachusetts works with financing institutions through the MassSave HEAT Loan program to provide businesses with a
seven year no-interest up to $100,000 for energy efficiency retrofits.87
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5.C Contractor Requirements and Training
SWH can create local jobs across the value chain in areas such as research and development,
engineering, manufacturing, system design, system installation, and business management.88 However,
because C&l SHC systems can be very complex, engineers must design systems to meet established
industry best practices to ensure that the systems produce energy that meets their designed output.
While SRCC certification can help ensure the equipment meets quality standards, it does not guarantee
that systems will not face performance concerns if installed incorrectly. Florida's Solar Weatherization
Assistance Program inspected 25 percent of installed systems and noted that the majority of
discrepancies were related to craftsmanship and the quality of installation, rather than major system
design or materials flaws.89
There are various ways that states can ensure that qualified contractors are installing SHC systems.
Some approaches and state examples are listed below.
>	Provide incentives to contractors on a qualified contractor list to ensure quality installations, are
able to communicate the program to consumers, and apply for incentives. The Energy Trust of
Oregon (ETO) requires contractors to be part of the Trade Ally program which involves program
competency training as well as installer licenses. ETO has held a number of trainings for plumbers
to assist with widespread competence in SHC installations.90
>	Require solar licenses which typically take the form of a separate, specialized solar contractor's
license under a general plumbing license. Efficiency Maine's solar thermal water systems installers
must be certified by the PUC and must hold a state license as a Master Plumber, a Master Oil
Burner Technician, or a Propane and Natural Gas Technician.91 The Connecticut Clean Energy Fund
(CCEF) Eligible Solar Thermal Contractor program requires the contractor to hold one of two
specialty licenses.
>	Allow contractors to participate without training or meeting requirements, but conduct
inspections of their work with the authority to withhold incentives if they do not pass review. The
MassCEC SHW program takes this approach.
5.D Public Education
The general lack of public familiarity in the United States with the benefits of RHC technologies and trust
in the integrity of the system installations is a widely identified market barrier. Effective public and
industry education about the technologies in conjunction with state or utility incentive program
education is an important element in increasing participation in a new program. Generally, education,
outreach, and training are an allocation under the total program budget, and the need for these will
depend on the education level of the audience. Consumer marketing, if done strategically, can be an
effective educational tool.92 A few innovative ways that states promote programs are listed below.
>	An approach gaining momentum is the community based bulk purchase campaigns built from the
success of the Solarize Portland campaign. These campaigns are beginning to support SHC
technologies in addition to solar PV.
•	The Minnesota Renewable Energy Society recently initiated a volume purchase solar hot
water program called "Make Mine Solar H20" open to all residents and businesses in the
Minneapolis/St. Paul area.93
•	Connecticut has just introduced the "Solarize CT" program. While it is primarily geared
toward solar PVone community has included SHW in the offering, which may prove to
be a stimulus to additional SHW deployment in the area.94
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• In Oregon, some of the bulk purchasing efforts have shifted to SWH. The focus to date
has been heavily on promoting PV, which has achieved widespread acceptance, and
increasing deployment.
>	State programs reward contractors for promoting programs. ETO relies heavily on contractors
selling the program - Trade Allies receive a stipend for advertising the ETO program. 95 9 6
>	An education campaign with a strategic and creative design and branding can strengthen program
participation. The Smart Solar Marketing Strategies Clean Energy State Program Guide by Clean
Energy Group and SmartPower captures a number of best practices geared toward program
implementers to make consumer marketing an educational tool that moves people to action.97
6. Applying RHC Technologies in C&I Applications
Renewable heating and cooling technologies are well suited for a number of commercial and industrial
applications.
6.A Solar Heating and Cooling
Solar thermal energy systems vary in their fluid temperature—low, medium, or high—which dictates
system application: space or water heating, solar cooling, or process heating. In all cases, sunlight strikes
and heats a solar thermal collector, which then transfers the sun's heat energy to a heat-conveying
medium, such as water or glycol. Incumbent building space or water systems can use this heated fluid to
supplement their effectiveness. Solar space cooling, on the other hand, involves the use of solar thermal
energy to power a cooling appliance, such as absorption or desiccant chillers. Process heating utilizes
solar energy to generate large quantities of heat energy mainly for manufacturing processes, often
serving as a pre-heat to an incumbent conventional energy system.
6.A.1 Low-Temperature Systems
Low-temperature collectors provide heat of less than 110 degrees Fahrenheit. Swimming pool heating
and low-grade space heating typically use these types of collectors.98 Low-temperature systems can be
used for preheating ventilation air for C&I buildings99 or in evaporation ponds to extract minerals or
chemicals from liquid solutions.
6.A.2 Medium-Temperature Systems
Medium-temperature systems produce temperatures between 140 and 180 degrees Fahrenheit and are
classified as either active or passive. Active solar water heaters utilize electric pumps and controllers to
circulate fluid whereas passive systems rely on the movement on fluids due to temperature differences.
Medium temperature systems can be hybrid systems, meaning they provide multiple services such as
providing cooling or additional process-heat services.
While solar thermal systems cannot completely replace boilers and other high-temperature water
heaters in industry, they are able to offset significantly existing demand.100 SHC is particularly well suited
for large applications with significant hot water demand during the day, though storage systems can
store and allow for use hot water after sunlight hours. Lodging, apartments, health, and restaurant end
users have some of the greatest potential because they tend to use hot water during mid-day and into
the evening for laundry, cooking, or other domestic tasks, when solar systems are most productive.101
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6.A.3 High-Temperature Systems
A number of SHC systems can reach high temperatures by concentrating solar energy, producing
temperatures of 180 degrees Fahrenheit or higher. Industrial end users employ hot water for specific
manufacturing tasks, such as producing textiles, chemical pulp and paper, and plastic or rubber
components for machinery, or for washing manufactured components.102 Solar thermal systems can
produce hot air for drying crops and products such as grain, coffee, tobacco, fruits and vegetables, and
fish.103 These systems also dry and season timber.104 The food processing industry is also particularly
well suited for both medium- and high-temperature SHC applications. The Lucky Labrador Brewery in
Portland, Oregon, uses solar-heated water for its brewing process, and a Frito-Lay plant in Modesto,
California, uses concentrated solar power collectors to heat steam for its chip cooker.105 Solar thermal
cooling applications are becoming more common and often utilize a parabolic trough connected to a
chiller.
In addition, more than 80 percent of Europe's existing district heating and cooling plants are equipped
with flat-plate collectors with large module collector designs. Most also have pressurized collector
systems with an anti-freeze mixture of glycol and water.106 District heating is much less common in the
United States but is being considered increasingly for new developments and retrofits.107
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Appendix A
Other RHC Technologies: CHP, Geothermal, and Biomass Commercial
Applications
Several states incent the use of thermal energy derived from RHC technologies in their EPSs. See
Table 2.
Combined Heat and Power
Combined heat and power (CHP), also known as cogeneration, is the simultaneous production of
electricity and heat from a single fuel source. The heat generated because of the electricity generation is
not lost; rather it is used in space heating, dehumidification, or process heat applications, or converted
to electricity or converted to cooling when coupled with an adsorption chiller. Systems typically achieve
total system efficiencies of 60 to 80 percent—compared with less than 50 percent for equivalent
separate heat and power systems. CHP is not a single technology, but an energy system that integrates
into existing building infrastructure for a variety of technologies, thermal applications, and fuel types.
Common fuels used for CHP systems include fossil fuels, biomass or biogas, and in some newer
technologies, solar thermal energy.108109
Geothermal Heat Pumps
Geothermal heat pump systems utilize the constant temperature of the ground (average in the United
States is approximately 53 degrees Fahrenheit) as a heat source or heat sink depending on the season.
During cold seasons, the GHP pre-heats heating, ventilation, and air conditioning (HVAC) working fluid
by running the fluid through pipes in the earth, which is warmer than the winter air. During warm
seasons, the system reverses itself to cool the building by pulling heat from the building and placing it in
the ground. The heat exchange with the earth makes for very energy efficient HVAC systems, in some
places providing more than 70 percent of the energy required to heat and cool buildings. Ground-source
heat pumps can be categorized as having closed or open loops and those loops can be installed in three
ways: horizontally, vertically, or in a pond/lake. The type chosen depends on the available land areas
and the soil and rock type at the installation site. If spatially feasible, these systems can deliver large
energy savings to almost any commercial property.
Biomass
Biomass is organic matter that can be combusted for energy or converted into different types of
renewable fuels. Where available, combusting solid biomass such as wood, wood harvest/mill residues,
or agricultural residues as an alternative to fossil fuels is gaining traction in the United States. Biomass is
being used in efficient heating systems and in CHP systems for providing heat for schools, colleges, and
commercial buildings, and in whole community heating projects in the United States, Canada, and
Europe.110 Massachusetts Impacts and Opportunities Study found significant potential in utilizing
biomass pellet systems for space heating and domestic hot water and utilizing biodiesel to supply space
heating in commercial and residential facilities.111 Utilizing biomass thermal energy has greater return on
energy invested than utilizing it to produce electricity. Combusting biomass produces about 65 to 90
percent useable energy whereas utilizing biomass for electricity generation only generates 33 percent
useable energy.112
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Endnotes
1	Database of State Incentives for Renewables & Efficiency (2012). "Current RPS Data." http://dsireusa.org/rpsdata/index.cfm.
2	Clean Energy State Alliance Federal-State RPS Collaborative. (2012) "Evaluating the Benefits and Costs of a Renewable Portfolio Standard: A Guide for
State RPS Programs." http://www.cleanenergystates.org/projects/state-federal-rps-collaborative/rps-resource-library/resource/evaluating-the-
benefits-and-costs-of-a-renewable-portfolio-standard-a-guide-for-state-rps-programs.
3	National Renewable Energy Lab (2012)"Solar Process Heat "http://www.nrel.gov/learning/re_solar_process.html
4	IEA Solar Heat Worldwide (2012). "International Energy Agency, Solar Heating & Cooling Programme.", May 2012 http://www.iea-shc.org/.
5	Cliburn. J. (2012). "Heating Up: The Impact of Third-Party Business Models on the U.S. Market for Solar Water and Space Heating". Solar Electric Power
Association, http://www.solarelectricpower.org/media/244258/third%20party%20swh%20report%20final.pdf.
6	Solar Thermal Alliance of Colorado (2012). "Colorado Solar Thermal Road Map." http://www.cres-energy.org/pubs/solarthermalroadmap.pdf.
7	Massachusetts Department of Energy Resources. (2012) "Massachusetts Renewable Heating and Cooling Opportunities and Impacts Study".
www.mass.gov/eea/docs/doer/renewables/renewable-thermal-study.pdf;
NYSERDA (2010). "New York Solar Thermal Roadmap." http://nyseia.org/media/Solar%20Thermal%20Roadmap%202010.pdf;
Solar Thermal Alliance of Colorado, "Colorado Solar Thermal Roadmap"
8	REN21(2011) "Renewables 2011 Global Status Report,"
http://www.ren21.net/REN21Activities/Publications/GlobalStatusReport/GSR2011/tabid/56142/Default.aspx. Accessed October 23, 2012.
9	Database of State Incentives for Renewables & Efficiency (2012). "Solar Set-Asides in RPS." http://www.dsireusa.org/solar/solarpolicyguide/?id=21
10	Kacia Brockman, Energy Trust of Oregon. "Re: Opportunity to review State Renewable Heating and Cooling Policy Paper" Email to Leigh-Golding
DeSantis, Nov. 2, 2012.
11	Jerry T. Hughes, Maryland Public Service Commission, "Re: Opportunity to review State Renewable Heating and Cooling Policy Paper" Email to Leigh-
Golding DeSantis Nov. 1, 2012.
12	Washington State Legislature (2011). "HB 2664." http://apps.leg.wa.gov/billinfo/summary.aspx7bilh2664
13	Bryan Garcia, Connecticut Clean Energy Finance and Investment Authority, personal communication, June 29 2012.
14	National Regulatory Research Institute (2011). "When Renewable Energy Policy Objectives Conflict: A Guide for Policymakers."
http://www.nrriknowledgecommunities.org/documents/317330/674cedl6-69a0^-6al-8cd8^I-ca2d5al5f41.
15	Clean Energy States Alliance (2012). "Solar Thermal Trends, Performance-Based Incentives, and RPS."
http://www.cleanenergystates.org/assets/event-presentations/March-30-Solar-Thermal-Combined-Presentations.pdf
16	Clean Energy States Alliance, "Solar Thermal Trends, Performance-Based Incentives, and RPS."
17	Database of State Incentives for Renewables & Efficiency (2012). "North Carolina Incentives/Policies for Renewables & Efficiency."
http://www.dsireusa.org/incentives/incentive.cfm?lncentive_Code=NC09R.
18	Daniel Conrad, North Carolina Utility Commission. "FW: Time Sensitive - Data Request for EPA State STH Policy Report" Email to Leigh-Golding
DeSantis. Nov. 5, 2012.
19	Pennsylvania Alternative Energy Credit Program (2012). "FAQs." http://paaeps.com/credit/faqs.do.
20	Maryland Energy Administration (2012) "Solar Energy", http://energy.maryland.gov/solar.html
21	Maryland General Assembly (2012). "Senate Bill 1004: Renewable Energy Portfolio Standard - Thermal Biomass Systems".
http://mlis.state.md.us/2012rs/ag_letters/sbl004.pdf.
22	State of Maryland (2012). "Chapter 557: Renewable Energy Portfolio Standard -Geothermal Heating and Cooling."
http://mlis.state.md.us/2012rs/chapters_noln/Ch_557_hbll86E.pdf.
23	Maryland Energy Administration (2012) "Commercial Clean Energy Grant Program"
http://energy.maryland.gov/Business/cleanenergygrants/index.html
24	Doug Hindrichs, Maryland Energy Administration. "Commercial SWH grant applications, from 2009 -YTD 2012" Email to Leigh-Golding DeSantis. Nov.
1, 2012
25	Maryland Energy Administration (2012) "Game Changer Program: Energy Innovation Competitive Grants"
http://energy.maryland.gov/Business/gamechanger/index.html
26	Maryland Energy Administration (2012). "Homepage." http://energy.maryland.gov/.
27	Clean Energy States Alliance (2007). "State Strategies that Foster Solar Hot Water System Deployment."
http://www.cleanenergystates.org/assets/Uploads/CESA-solar-hot-water-state-program-guide07.pdf.
28	Database of State Incentives for Renewables & Efficiency (2012). "Loan Programs." http://dsireusa.org/solar/solarpolicyguide/?id=15.
29	Database of State Incentives for Renewables & Efficiency (2012). "District of Columbia Incentives/Policies for Renewables & Efficiency."
http://dsireusa.org/incentives/incentive.cfm? lncentive_Code=DC06F&re=l&ee=l.
30	States Advancing Solar (2012). "Financial Incentives." http://www.statesadvancingsolar.org/policies/financial-incentives/state-solar-programs.
31CA CSI (2012). "Solar Initiative Thermal Program Handbook." http://www.gosolarcalifornia.ca.gov/documents/CSI-Thermal_Handbook.pdf.
32	CA CSI (2012). 'The CSI-Thermal Metering Installation Guide." http://www.gosolarcalifornia.org/documents/csi.php.
33	California Public Utilities Commission (2012). "CSI Program Overview and Statistics". CSIProrgramForumJan_25_Slides_final.ppt from 222.cpuc.ca.gov.
34	California Public Utilities Commission (2011) http://asset.sce.com/Documents/Shared/100524_CSI_SWH_Training_Prog_Rqmnts.pdf
35	California Public Utilities Commission (2012). "California Solar Initiative Program Handbook."
http://www.gosolarcalifornia.ca.gov/documents/CSI_HANDBOOK.PDF.
36	California Public Utilities Commission (2012). "CSI Solar Thermal Program Incentive Step Tracker." https://www.csithermal.com/tracker/.
37	California Public Utilities Commission (2012) "CSI Program Overview and Statistics". CSIProrgramForumJan_25_Slides_final.ppt from 222.cpuc.ca.gov.
38	State of Connecticut (2011). " Senate Bill No. 1243." http://www.cga.ct.gOv/2011/act/pa/2011PA-00080-R00SB-01243-PA.htm.
39	Friedrich, Kat (2012). "Clean Energy Finance Center Helps to Design First Statewide Commercial PACE Program." Clean Energy Finance Center.
http://www.cleanenergyfinancecenter.org/2012/06/clean-energy-finance-center-helps-to-design-first-statewide-commercial-pace-program/.
40	Bryan Garcia and David Lindquist, Connecticut Clean Energy Finance Investment Authority (CT CEFIA). personal communication, July 2, 2012.
41	Connecticut Clean Energy Fund (2009). "Economic Benefits from Connecticut Clean Energy Fund (CCEF) Small Solar and OSDG Programs."
http://edrgroup.org/attachments/-01_CT%20Economic%20Benefits%20from%20CCEF.pdf.
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42	Database of State Incentives for Renewables & Efficiency (2012). "Nebraska Incentives/Policies for Renewables & Efficiency."
http://www. dsireusa.org/incentives/incentive.cfm? lncentive_Code=NE01F.
43	Umpqua Bank (2012). "GreenStreet Landing." http://umpquabank.com/GreenStreet/landing.aspx
44	American Council for Energy Efficient Economy (2012). "Property Assessed Clean Energy (PACE)", http://aceee.org/sector/state-policy/toolkit/pace.
45	ClimateSmart Loan Program (2012). "Commercial ClimateSmart loan program." http://www.climatesmartloanprogram.org/cslp_commercial.html.
46	Energy Upgrade California (2012). "Commercial PACE." https://commercial-pace.energyupgradeca.org/county/los_angeles/overview.
47	ACEEE (2012). "Toolkit." http://aceee.org/sector/state-policy/toolkit/on-bill-financing.
48	Cliburn. J., "Heating Up: The Impact of Third-Party Business Models on the U.S. Market for Solar Water and Space Heating"
49	Ibid
50	US H20 (2012)."The Development of Third-Party Financing in the Solar Heating and Cooling Market." Forum SHC Commercial Innovations.
51Renewable Energy World.com (2010). "Warming Up?: Large-Scale Solar Water Heating in North America."
http://www.renewableenergyworld.com/rea/news/article/2010/05/warming-up-large-scale-solar-water-heating-in-north-america. Accessed June 7,
2010.
52	Database of State Incentives for Renewables & Efficiency (2012). 'Tax Credits." http://www.dsireusa.org/solar/solarpolicyguide/?id=13.
53	Ibid
54	Database of State Incentives for Renewables & Efficiency (2012). "Connecticut Incentives/Policies for Renewables & Efficiency."
http://dsireusa.org/solar/incentives/incentive. cfm?lncentive_Code=CT84F&re=l&ee=l.
55	Ibid
56	State of Oregon (2012) "HB 3672 (2011) Tax Credit Extension Bill" http://cms.oregon.gov/energy/CONS/docs/HB3672summary.pdf
57	State of Oregon (2012). "Effectiveness of Energy Trust of Oregon Incentives and Recommendations for Whether Incentives Could Replace State Tax
Credits." http://www.oregon.gov/puc/docs/021412taxcreditrpt.pdf?ga=t.
58	State of Oregon (2012) "HB 3672 (2011) Tax Credit Extension Bill" http://cms.oregon.gov/energy/CONS/docs/HB3672summary.pdf
59	Database of State Incentives for Renewables & Efficiency (2012). "Policy Comparisons." http://www.dsireusa.org/solar/comparisontables/
60	State of Hawaii (2008). "Solar Energy Devices; Water Heating; Residential; Tax Credit."
http://www.capitol.hawaii.gov/session2008/bills/SB644_HDl_.htm.
61IREC (2012)."Sharing Success: Emerging Approaches to Efficient Rooftop Solar Permitting." http://www.irecusa.org/wp-content/uploads/FINAL-
Sharing-Success-w-cover-revised-final052012.pdf.
62	Massachusetts Department of Energy Resources. (2012) "Massachusetts Renewable Heating and Cooling Opportunities and Impacts Study".
www.mass.gov/eea/docs/doer/renewables/renewable-thermal-study.pdf.
63	IREC, "Sharing Success: Emerging Approaches to Efficient Rooftop Solar Permitting"
64	Arizona Solar Task Force (2011). "2011 Recommendations." www.azenergy.gov/doclib/2011%20GSETF%20Recommendations.pdf.
65	IREC, "Sharing Success: Emerging Approaches to Efficient Rooftop Solar Permitting"
66American Planning Association (2012). "Planning and Zoning for Solar Energy." http://www.planning.org/pas/infopackets/open/eip30.htm.
67	Community Resource Planning, Inc. "Solar Energy Standards", http://www.crplanning.com/pdfs/susdo6_09/solar.pdf
68	http ://ww w. nrel.gov/ docs/fy 12osti/51054. pdf
69	State of Minnesota (2007). "Minnesota Rules, Chapter 1325 Solar Energy Systems". http://www.dli.mn.gov/ccld/PDF/SBC/1325.pdf.
70	State of California (2012). "Section 65850-65863.13." http://www.leginfo.ca.gov/cgi-bin/displaycode?section=gov&group=65001-66000&file=65850-
65863.13.
71	State of California (2012). "California Solar Permitting Guidebook." http://opr.ca.gov/docs/California_Solar_Permitting_Guidebook.pdf.
72	IREC, "Sharing Success: Emerging Approaches to Efficient Rooftop Solar Permitting"
73	CPUC (2012). "Goals, Strategy and Program Design Principles." http://docs.cpuc.ca.gov/PUBLISHED/FINAL_DECISION/112748-04.htm.
74	NREL (2002) "Case Studies on the Effectiveness of State Financial Incentives for Renewable Energy", http://www.nrel.gov/docs/fy02osti/32819.pdf
75Thornbloom, Mark (2012). "The Role of Testing & Certification in Successful SWH Programs". Kelelo Engineering.
http://www.solarthermalworld.org/files/SOLAR2012_0836_presentation.pdf7download.
76	California Public Utilities Commission, "California Solar Initiative Program Handbook"
77	US EPA (2012). "EPA Presents Heat Metering Framework to ASTM/IAPMO Partnership", http://www.astm.org/standardization-news/outreach/epa-
presents-heat-metering-framework-to-astmiapmo-partnership-mal2.html.
78	State of Maryland (2011). "Senate Bill 717." http://mlis.state.md.us/2011rs/bills/sb/sb0717e.pdf.
79	California Public Utilities Commission (2011). "California Solar Initiative: Metering Equipment Approval Process"
http://www.gosolarcalifornia.ca.gov/documents/csi.php.
80	Database of State Incentives for Renewables & Efficiency, "Incentives"; Arizona State Legislature (2012). "Solar energy device warranties; installation
standards; inspections." http://www.azleg.state.az.us/FormatDocu ment.asp?inDoc=/ars/44/01762.htm&Title=44&DocType=ARS.
81	Database of State Incentives for Renewables & Efficiency, "Incentives"
82	California Public Utilities Commission, "California Solar Initiative Program Handbook"
83	Massachusetts Clean Energy Center (2012). "Homepage." http://www.masscec.com/.
84	Massachusetts Clean Energy Center (2012). "MassCEC Announces New Multi-Year Incentive Program for Solar Hot Water."
http://www.masscec.com/index.cfm/cdid/13684/pid/11150
85	Christie Howe, Presentation, "SHW Program to Date," June 12, 2012.
86	Christie Howe,, Massachusetts Clean Energy Center. "RE: Mass SHW Commercial pilot metrics Request". Email to Leigh-Golding DeSantis June 28,
2012.
87	Massachusetts Clean Energy Center, "Homepage"
88	New York's Solar Thermal Roadmap. http://nyseia.org/media/Solar%20Thermal%20Roadmap%202010.pdf
89	State of Florida (2012). "Inspections." http://www.fsec.ucf.edu/en/publications/html/FSEC-CR-1028-98/Section6.pdf.
90	Kacia Brockman, Energy Trust of Oregon, personal communication,. Aug. 2, 2012.
91	Efficiency Maine, http://www.efficiencymaine.com/renewable-energy/solar-thermal
92	Brian Keane, SmartPower, personal communication, June 2 2012.
93	Green Institute (2007). "A Case Study of the Southeast Como Neighborhood Solar Thermal Project."
http://mnrenewables.org/sites/mnrenewables.org/files/SolarPioneers%20-SE%20Como.pdf.
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94	Connecticut Clean Energy Finance and Investment Authority. (2012) "Solarize CT Pilot"
http://ctcleanenergy.com/YourCommunity/SolarizeCT/tabid/629/Default.aspx
95	Energy Trust of Oregon (2012) "Trade Ally Requirements", http://energytrust.org/trade-ally/join/requirements/.
96	Kacia Brockman, personal communication.
97	CleanEnergy Group (2009). "Smart Solar Marketing Strategies." http://cleanegroup.bluehousegroup.com/assets/Uploads/2011-
Files/Reports/CEGSolarMarketingReportAugust2009.pdf.
98	US EIA (2010). "Solar Thermal Collector Manufacturing Activities 2008." http://www.eia.doe.gov/cneaf/solar.renewables/page/solarreport/solar.html.
Accessed June 8, 2010.
99US Department of Energy (2006). "Solar Buildings: Transpired Air Collectors." http://www.nrel.gov/docs/fy06osti/29913.pdf. Accessed June 24, 2010.
100 Energy Community (2010). "Solar Water Heater Implementation."
http://www.energycommunity.org/documents/SEA4.Solar%20water%20heater%20implementation.pdf.
101Renewable EnergyWorld.com (2010). "Warming Up? Large-Scale Solar Water Heating in North America."
http://www.renewableenergyworld.com/rea/news/article/2010/05/warming-up-large-scale-solar-water-heating-in-north-america. Accessed June 7,
2010.
102Appleyard, David (2009). "Action Plan for 50%: How Solar Thermal Can Supply Europe's Energy." Renewable Energy World Magazine.
http://www.renewableenergyworld.com/rea/news/article/2009/04/action-plan-for-50-how-solar-thermal-can-supply-europes-energyAccessed June
8, 2010.
103	Practical Action (2002). "Solar Thermal Energy." http://practicalaction.org/icts/docs/technical_information_service/solar_thermal_energy.pdf
104	Ibid
105	Frito-Lay (2008). "Snacks Made with the Help of the Sun!" http://www.fritolay.com/our-planet/snacks-made-with-the-help-of-the-sun.html.
106Appleyard, David (2009). "Action Plan for 50%: How Solar Thermal Can Supply Europe's Energy." Renewable Energy World Magazine.
http://www.renewableenergyworld.com/rea/news/article/2009/04/action-plan-for-50-how-solar-thermal-can-supply-europes-energy. Accessed June
8, 2010.
107US Army Corp of Engineers (2006). "Evaluation of European District Heating Systems for Application to Army Installations in the United States."
http://www.cecer.army.mil/techreports/ERDC-CERL_TR-06-20/ERDC-CERL_TR-06-20.pdf.
108	US EPA (2012). "Combined Heat and Power Partnership." http://www.epa.gov/chp/basic/index.html.
109	Renewable Energy World (2012) "Hybrid Solar Heat and Power Systems on the Rise"
http://www.renewableenergyworld.com/rea/news/article/2012/07/hybrid-solar-heat-and-power-systems-on-the-rise.
110	Biomass Energy Resource Center (2010) "Biomass Energy at Work", http://www.biomasscenter.org/images/stories/biomassenergyatwork.pdf.
111	Massachusetts Department of Energy Resources (2012). "Massachusetts Renewable Heating and Cooling Opportunities and Impacts Study".
www.mass.gov/eea/docs/doer/renewables/renewable-thermal-study.pdf.
112	Sustainable Northwest (2009). "Thermal Energy uses of Woody Biomass." http://www.sustainablenorthwest.org/resources/rvcc-issue-
papers/2009lssuePapers/2009ipthermal.
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