Water Utility Emergency Field Guide: Kentucky - Emergency Management Area 5 When you need help: You are not alone during an emergency! Help is available through local, county, state, and non- governmental organizations. Request assistance from your local resources first (police, fire, health, local Emergency Operations Center or EOC, and existing mutual aid and assistance partners - if applicable). Contact your County Emergency Management (EM) office or EOC for additional assistance (see numbers on next page) if needed AND be prepared with: a) Your utility's name, address, and contact information. b) The address where the resource is needed, and Global Positioning System or GPS coordinates if you have them. A description of the emergency and magnitude (what happened, how large is the affected area, how many people will be affected). What you need (kind and type of resource, such as a Type IV generator: a trailer-mounted, 400 KW, sound attenuated, multi-voltage panel, 3-phase generator). Resource typing, or categorizing and describing resources, is vital during an emergency. Be sure to fully describe the function and specific capabilities of the requested resources to avoid confusion. When you need the resource by (how urgent is it) and how long you will need it for. If you need a qualified operator for the requested equipment. Don't forget to ask for an anticipated delivery date, time, and a point of contact, if available. Your County EM or EOC will follow up with you, but you can check back if necessary. There may not be a formal tracking number assigned to your resource request at the County level. If your County EOC is not activated, the County EM coordinator should still be able to help you. If you are unable to reach the coordinator, contact the State EOC at (502) 607-1637 or (800) 255-2587 for 24/7 assistance. The State EOC can coordinate your resource request with the County EM or EOC. Utilize mutual aid and assistance agreements such as the Kentucky Water/Wastewater Agency Response Network (www.kywarn.org) to request resources from other utilities. c) d) e) f) g) Keep in Mind: If the County cannot fulfill your resource request, they will look to neighboring counties. If the neighboring counties cannot fulfill your resource request, your County will forward it to your area's Emergency Management Coordinator, and to the State EOC. All will try to locate the resource within Kentucky. If the State EOC cannot fulfil l your resource request, they may use their Emergency Manage- ment Assistance Compact (EMAC) coordinator to access resources in other states. The State EOC may also contact the federal government for assistance through FEM A. This can be a lengthy process (at least 3 days), so don't wait too long to ask for help. Not all assistance will be free-of-charge. You may be responsible for some or all of the costs. The best way to make sure you get what you need is to have pre-disaster contracts and mutual aid and assistance agreements. If you wait until after the disaster to plan, it may be too late. July 2008 ------- Who To Kentucky Department of Environmental Protection (24/7 numbers) Environmental Emergency (including water and wastewater) 800-928-2380 or 502-564-2380 Technical and Regulatory Assistance 800-926-8111 EM Area 5 Phone Numbers*: EM Area State EOC 24/7 502-607-1682 or 800-255-2587 Breckinridge County 111 West 2nd St. Iiardinsburg 270-756-2269 270-756-6266 - After hours Grayson County 104 West Main St. Leitchfield 270-259-0096 270-259-0303 - After hours Larue County 209 West High St. Hodgenville 270-358-4400 270-358-9876 - After hours Marion County 436 West Walnut St. Lebanon 270-692-0491 270-692-2121 - After hours Nelson County 112 E. Stephen Foster Ave. Bardstown 502-348-3600 - 24/7 Taylor County 100 Terri St. Campbellsville 270-465-4131 270-465-8000 - After hours Green County 7690 Edmonton Rd. Greensburg 270-932-4258 270-932-4911 - After hours Hardin County 1450 Rineyville Rd. Elizabethtown 270-765-5978 - 24/7 Meade County 2265 Highway 376 Webster 270-496-4654 270-422-4911 - After hours Washington County 126 Armory Hill Rd. Springfield 859-336-0746 859-336-5450 - After hours * Phone numbers can change, so be sure to check contact information on a regular basis. Mutual aid and assistance is available on a voluntary basis from other utilities through membership in the Kentucky Water/Wastewater Agency Response Network (WARN) System. The KY WARN website is available at www.kvwarn. org. Other organizations that can help you locate resources in the event of an emergency are: • Kentucky Rural Water Association: 270-843-2291 • Kentucky American Water Works Association: 502-550-2992 • Kentucky Water and Wastewater Operators' Association: 502-226-8149 • Kentucky Rural Community Assistance Partnership: 502-875-5863 or 800-456-3452 July 2008 ------- |