Lane Street
Groundwater Contamination
Superfund Site
Community Involvement Plan
Elkhart, Indiana
Updated December 2012

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Lane Street Groundwater Contamination Superfund Site
CONTENTS
Section	Page
1.0 OVERVIEW OF THE COMMUNITY INVOLVEMENT PLAN	1-1
1.1	Community Engagement is Essential to the Success of Superfund Cleanups	1-2
1.2	Purpose of this CIP	1-2
1.3	CIP Overview	1-2
2.0 COMMUNITY ENGAGEMENT ANDTHE SUPERFUND PROCESS	2-1
3.0 LANE STREET SITE BACKGROUND	3-1
3.1	Site Location	3-1
3.2	Site History	3-1
4.0 COMMUNITY BACKGROUND	4-1
4.1	Elkhart Community Profile	4-1
4.2	Elkhart Community Demographics	4-1
4.3	Past Community Involvement Efforts	4-2
5.0 SUMMARY OF COMMUNITY INTERVIEWS AND QUESTIONS FROM
PUBLIC INFORMATION MEETING	5-1
5.1	Community Interviews	5-1
5.2	Questions from the May 2011 Public Information Meeting	5-3
6.0 COMMUNITY CONCERNS AND QUESTIONS	6-1
7.0	COMMUNITY INVOLVEMENT GOALS AND ACTIVITIES	7-1
7.1	Specific Community Involvement Activities	7-1
7.2	Timeframe for Community Involvement Activities	7-4
Tables
6.1	Summary of Community Concerns and EPA Responses	6-1
7.1 Timeframe for Conducting Community Involvement Activities	7-4
Exhibits
1	THE SUPERFUND PROCESS	2-1
2	SUPERFUND PROCESS STEPS	2-3
Figures
1 SITE LOCATION MAP	3-2
Appendix
A GLOSSARY	A-1
B INFORMATION REPOSITORY, ADMINISTRATIVE RECORD,
WEBSITE AND PUBLIC MEETING LOCATIONS	B-1
C LIST OF CONTACTS	C-1
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Lane Street Groundwater Contamination Superfund Site
1.0 OVERVIEW OF THE COMMUNITY
INVOLVEMENT PLAN
The U.S. Environmental Protection Agency prepared this Community Involvement Plan for the Lane
Street Ground Water Contamination site in Elkhart, Indiana. EPA's community involvement effort is
committed to promoting communication between the public and the Agency. The EPA wants to make
sure the community's current concerns and information needs are considered as site activities progress.
The CIP:
Assists the public in understanding the decision-making process during project design and
cleanup and the community's role in that process.
Gives the public accessible, accurate, timely and understandable information about the project
as it moves forward.
Ensures adequate time and opportunity for the public to give informed and meaningful input
and for that input to be considered.
Reflects community concerns, questions and information needs.
Respects and fully considers public input throughout the process as the project moves forward.
This CIP was prepared to support environmental and cleanup activities at the Lane Street site. EPA used
several information sources to develop this plan including research and information received from
public meetings and community interviews. The interviews conducted with local officials and residents
in May 2011 gave EPA an insight into the concerns and information needs of the community. This CIP
describes EPA's plan for addressing concerns and keeping residents informed and involved in the site
cleanup activities. It also provides information on the Superfund process, site background information
and a profile of the city of Elkhart. The CIP is a working document that will evolve as the investigation
and cleanup process continues and input is received from the community. It is intended to be flexible,
adaptable and used as a guideline for EPA's communication with the Lane Street site community.
1.1 Community Engagement is Essential to the Success of Superfund
Cleanups
Ongoing input and involvement by the community is essential to EPA's efforts to provide effective
community engagement. EPA has learned that its decision-making ability is enhanced by actively
seeking comments and information from the community. Community members need to be involved in
all phases of the cleanup so that the contamination is addressed in a way that protects people and the
environment - now and in the future.
Residents, businesses and local government officials may be able to provide valuable information
about a hazardous site that can help EPA determine the best way to clean it up. Information can help
determine the location of contamination, how people may be exposed to the contamination and
perhaps sources of the contamination.
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1.2 Purpose of this CIP
The EPA will use this document as a guide to involve and communicate with residents, businesses and
local government in the Lane Street site area.
If you are interested in submitting comments or have questions or suggestion concerning the CIP, please
contact:
Janet Pope
Community Involvement Coordinator
EPA Region 5 (SI-7J)
77W.Jackson Blvd.
Chicago, IL 60604-3507
Phone: 312-353-0628 or toll free at 800-621-8431, ext. 30628
pope.janet@epa.gov
For more information on the Lane Street Ground Water Contamination Superfund Site, visit www.epa.
gov/region5/cleanup/lanestreet or request information by contacting EPA's CIC, Janet Pope.
1.3 CIP Overview
This CIP contains the following sections:
Section 1 Overview of the CIP: Describes the purpose and intended uses of this CIP.
Section 2 Community Engagement and the Superfund Process: Gives an overview of the step-by-
step process the EPA follows to determine the best way to clean up a contaminated site
and opportunities for community involvement throughout the process.
Section 3 Lane Street Site Background: Presents a description about the Lane Street site and
summarizes the history of activities at the site.
Section 4 Community Background: Profiles the economic and ethnic makeup of the community
and summarizes the community's history and past involvement at the site.
Section 5 Summary of Community Interviews and Questions from Information Meeting: Gives a
summary of what interviewees told EPA about the Lane Street site and how they would
like to receive information from EPA about the site and provides a list of questions
residents asked at the May 2011 information meeting.
Section 6 Community Concerns and Questions: Presents the concerns and other information
gathered during the public information meeting and community interviews conducted in
May 2011.
Section 7 Community Involvement Goals and Activities: Describes EPA's plan and timeline for
conducting site-specific activities to keep residents and local officials informed and
involved during the cleanup process.
Appendix A Glossary: Lists the definition of key words (words are in bold throughout the document).
Appendix B Information Repository, Administrative Record, and Public Meeting Locations: Identifies
places where community members can find more information about the Lane Street site.
Appendix C List of Contacts and Interested Groups: Provides a list of federal, state and local agencies
and community organizations.
Appendix D List of Interview Questions: Shares the list of questions EPA asked during interviews with
local residents and officials during the May 2011 interviews.
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2.0 COMMUNITY ENGAGEMENT AND
THE SUPERFUND PROCESS
There are several steps involved in cleaning up a contaminated site. Once EPA has been made aware of a
contaminated site from individual citizens, local or state agencies, or others, EPA follows a step-by-step
process (see Exhibit 1 below) to determine the best way to clean up the site and protect human health
and the environment.
Exhibit 7
Legend
PA/SI
- Preliminary Assessment/Site Investigation
NPL Listing
- National Priorities Listing
RI/FS
- Remedial Investigation/Feasibility Study
ROD
- Record of Decision
RD/RA
- Remedial Design/Remedial Action
NPL Deletion
- National Priorities List Deletion
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-VVAe£uper™nd Pjjgcess*
Reuse
NPL Deletion
Post-Construction
Completion
Construction
Completion
RD/RA
NPL Listing
Process
RI/FS

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Lane Street Groundwater Contamination Superfund Site
Superfund is an environmental cleanup program enabled by a federal law enacted in 1980 known as
the Comprehensive Environmental Response, Compensation, and Liability Act, or CERCLA. In
1986, another law, the Superfund Amendments and Reauthorization Act (SARA) reauthorized CERCLA to
continue Superfund cleanup activities. The CERCLA law gives EPA the authority to require those parties
responsible for creating hazardous waste sites to clean those sites up or to reimburse the government
if EPA cleans up the site. EPA compels responsible parties to clean up hazardous waste sites through
administrative orders, consent decrees, and other legal settlements. EPA is authorized to enforce the
Superfund laws in all 50 states and in U.S. territories. Superfund site identification, monitoring, and
response activities are coordinated with state, tribal and territorial environmental protection or waste
management agencies.
The Superfund program encourages active dialogue between communities affected by the release
of hazardous substances and all of the agencies responsible for carrying out or overseeing cleanup
actions. EPA considers community involvement to be an important part of the Superfund program and
opportunities for community involvement occur throughout the process. Exhibit 2 on the next page
outlines the stages of the Superfund process in more detail and highlights opportunities for community
involvement at each step of the process.
Visit these EPA websites for more information on the Superfund process.
Superfund
www.epa.gov/superfund
Cleanup Process:
www.epa.gov/superfund/cieanup/index.htm
Community Involvement
www.epa.gov/superfund/community/index.htm

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Superfund
Process Steps
• Gather historical site condition information to
determine if further investigation is needed
Use Hazard Ranking System to evaluate risks
•	Publish notice in Federal Register and local media
announcing proposed listing and public comment
period
Once listed, EPA publishes notice in Federal Register
and responds to comments
•	Determines the nature and extent of contamination,
evaluates human health and ecological risk
• Presents the cleanup alternatives and is issued for
a 30-day public comment period
• Contains the selected remedy for a site and the
Responsiveness Summary which provides
responses to all comments received during the
public comment period
f ¦ Any necessary physical construction has been
completed (even though final cleanup levels may
not have been reached)
Ensures that Superfund cleanups provide
long-term protection of human health and
environment
• Monitoring continues
f'All site work completed
• Comments are requested on upcoming deletion of
site from NPL list
Preliminary
Assessment/Site
Inspection
National
Priorities List
(NPL) Process
Community Involvement
Opportunities
•	Provide any information you have about the site to the
U.S. Environmental Protection Agency (EPA),
Missisippi Department of Environmental Quality
(MDEQ) or the MultiState Environmental Response
Trust (Trust) (Collectively referred to as the Group)
•	Read information about EPA's proposal to list the site
•	Contact EPA for questions or additional information
•	If concerned, submit comments during the Public
Comment period
Remedial
Investigation/
Feasibility Study
Proposed
Plan
Record of Decision
(ROD)
f'Includes preparing for and doing the bulk of the
cleanup at the site
• Final design is developed
Remedial Design/
Remedial Action
Construction
Completion
Post-Construction
Completion
NPL
Deletion
•	Consider forming a Community Advisory Group (CAG)
and applying for a Technical Assistance Grant (TAG)
•	Participate in public meetings
•	Contact the Group with questions
•	Read proposed plan
•	Participate in public meetings
•	Visit Information Repository
•	Read the ROD for site cleanup
•	Participate in public events or visit the information
repository
•	Contact the Group with questions
•	Learn about the final design
•	Work through your CAG, TAG, or Technical Assistance
Services for Communities (TASC) provider for information
•	Attend meetings and site visits
•	Contact the Group with questions
•	Attend meetings and site visits
•	Contact the Group with questions
•	Work through your CAG, TAG, or TASC provider for
information
•	Visit the site or arrange a site tour through the Group
•	Contact the Group with questions
•	Read proposal and Responsiveness Summary
•	Read the final deletion report
•	Plan a community event to celebrate deletion
from NPL
f \fter site is clean:
The Group works with community to help return
site to productive use
Land use restrictions continue to be met
Reuse
•	Work with the Group and neighbors to plan the
redevelopment
•	Explore tools and resources
•	Be supportive of redevelopment plans once they've
been agreed upon
Exhibit 2 shows community involvement opportunities during each step of the Superfund process.
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3.0 LANE STREET SITE BACKGROUND
This section describes the Lane Street site and summarizes the history of activities at the site.
3.1 Site Location
The Lane Street Ground Water Contamination site is located on the northeast side of Elkhart, Indiana.
The area includes a plume of contaminated ground water that extends toward the
south from an industrial park north of County Road 106 to neighborhood homes
located along Lane Street.
City (if Elkhart
EnvfuvirncrlifjJ Drviswrt
3.2 Site History
On August 22, 2007, the Indiana Department of Environmental Management began
an investigation in response to a telephone call from a resident on Lane Street that had submitted a
drinking water sample to an independent laboratory for analysis. The analysis of the water revealed
highly elevated levels of trichlorethylene, orTCE, and other chlorinated solvents at levels higher
than what are considered safe.The chemical is a common industrial solvent often used for cleaning
machinery. The source of the pollution has not yet been identified.
In response to the call, IDEM collected water samples on August 23 and August 30 from all residential
wells on and around Lane Street. Additional wells were found to
be contaminated with elevated levels of TCE and IDEM furnished
bottled water to 13 homes where wells were contaminated or near
the tainted water supplies. Later, EPA provided water filtration
systems to these 13 homes.
What is TCE?
TCE is a colorless liquid.
Drinking or breathing high
levels of TCE may cause
nervous system effects,
liver and lung damage and
abnormal heartbeat.
In October 2008, EPA sent a letter to residents on Lane Street
informing them that they were eligible for connection to the
city of Elkhart municipal water supply at no charge. A public
information session was held and residents were asked to sign
access agreements giving EPA and its contractors permission to
install the water line and to also close and plug all water wells
on the property. The city of Elkhart also asked eligible residents
to sign a compact agreement.This legal document stated that in return for no-charge water hookups
homeowners give up the right to protest any future attempt by the city to annex the neighborhood. EPA
connected 26 homes in the area to the municipal water supply, completing this project in November
2008. Other homes on Lane Street farther south of the original problem were already connected to city
water.
In September 2009, the site was officially added to EPA's National Priorities List or NPL.The NPL is a
roster of the nation's hazardous waste sites eligible for cleanup under the EPA Superfund program.
In May 2011, EPA contractors "punched" holes in the ground to get ground water samples at various
locations to determine where the plume is actually located. This activity is part of the remedial
investigation phase which will help determine the extent of the ground water contamination and to
try to determine the source of the contamination. Samples were also taken in the industrial area. The
sampling results will help EPA decide where monitoring wells should be installed.The monitoring
wells will allow EPA to monitor ground water over several months to see if any changes occur over
the seasons. EPA also plans to collect soil gas samples from areas where the groundwater plume has
been defined as containing VOCs at the highest concentrations to investigate potential vapor intrusion
concerns. If results indicate there are concerns, more sampling will be done.

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Lane Street Groundwater Contamination Superfund Site
iCpoperfiOr^
BarlUgSlj
Figure 7 shows the boundaries of the Lane Street Ground Water Contamination Superfund Site.
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Lane Street Groundwater Contamination Superfund Site
4.0 COMMUNITY BACKGROUND
This section describes the community in the city of Elkhart and summarizes the history of community
involvement with the site.
4.1	Elkhart Community Profile
The city of Elkhart is located in Elkhart
County, Indiana in the north central part
of the state about 15 miles east of South
Bend, Ind.The Lane Street site is located on
the northeast side of Elkhart, According to
the 2010 census, the city has a total area of
24.42 miles. The city sits on the St. Joseph
and Elkhart Rivers.The Elkhart River drains
into the St. Joseph River at Island Park, just
north of downtown Elkhart. Elkhart obtains
its water from these rivers.
The source of Elkhart's name is disputed.
One source believes that the city's Island
Park looks like an Elk's heart while another
source claims the origin of the city's name
came from the Shawnee Indian Chief Elkhart.
Elkhart is governed by a mayor, a common council, boards, and commissions and has a city clerk. The
Elkhart Common Council is composed of nine single member wards. The community has its own police;
fire; public works; streets; parks and recreation; and administrative departments.
Elkhart's industry is home to manufacturing recreational vehicles, marine equipment, musical
instruments, pharmaceuticals, and manufactured housing but is most known for two industries:
recreational vehicles and musical instruments. Elkhart is dubbed the"RV Capital of the World" because
of the high concentration of RV manufacturing in the area. The city is also referred to as the "Band
Instrument Capital of the World." Elkhart also has the second largest freight classification yards in the
world which are located in The Robert Young Rail Yards. Elkhart has a park system consisting of 24
community and neighborhood parks and a total of 35 parks and recreational facilities. The city of Elkhart
is also home to seven museums including the Recreational Vehicle and Manufactured Housing Hall of
Fame.
4.2	Elkhart Community Demographics
According to the US Census bureau, Elkhart is the 15th largest city in Indiana with an estimated
population of 53,060 people. According to www.city-data.com the racial makeup of the city is
approximately 57.8% white, 24.1% Hispanic, 13.4% African American, 0.3% Native American, 1.3% Asian,
with 2.6% of the population reporting two or more races.
The main daily newspapers in the area are The Elkhart Truth and The South Bend Tribune. Radio and
television signals are received in Elkhart with WFRN, WTRC, WLEG, and WVPE (NPR) for the main radio
stations, and WBNDTV, WSJV-TV (Fox 28 News), WNDU-TV, and WNIT-TV for the main television stations.
The St. Joseph River widens as it flows through west Elkhart.
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4.3 Past Community Involvement Efforts
The EPA's community involvement efforts have included
meeting with residents, hosting public meetings,
publishing fact sheets and conducting community
interviews. Site-related information can be accessed
on EPA's web site (www.epa.gov/region5/cleanup/
lanestreet).
In October 2008, EPA hosted a meeting to discuss
the water hookups planned for homes with TCE
contamination and to give residents an opportunity
to ask questions about the site. A letter was sent to
residents on Lane Street informing them that they were
eligible for connection to the city of Elkhart municipal
water supply at no charge.
Races in Elkhart, IN
WWe atone
2 or mure tacw
Asmnalona
Bte* atone
Hispanic
In May 2011, EPA held a public meeting to give an
update on site activities and to give residents an
opportunity to ask questions. EPA also conducted
interviews with local residents and city officials during this time.The community interviews conducted
in May 2011 represents EPA's continuing efforts to engage the community. More information on the
interviews and questions asked at the public meeting can be found in Section 5 and Appendix D.
Additional community involvement activities are discussed in Sections 6 and 7.
An information repository has been established for the site at the Elkhart Public Library, 300 S. Second
St., Elkhart, Ind. The repository contains site-related documents such as technical reports, sampling
results, general information about EPA and the Superfund program, and other information. Documents
in the repository are available for public review during the library's hours of operation (Appendix B).
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5.0 SUMMARY OF COMMUNITY INTERVIEWS
AND QUESTIONS FROM PUBLIC
INFORMATION MEETING
In April 2011, EPA mailed a fact sheet to area residents and local officials about site activities. Included
in the fact sheet was a flyer explaining that EPA was writing a community involvement plan to get a
better understanding of the community's concerns regarding the Lane Street site and how best to reach
residents with news and information. The flyer asked people interested in talking with EPA to call and
schedule an interview. During May 2011, EPA conducted four in-person interviews with Elkhart officials
and residents to identify their questions, concerns, and information needs regarding the Lane Street
Site. A public informational meeting held in May 2011 was attended by about 30 residents. EPA used
the information gathered from the community interviews and the concerns and comments raised at the
public information meeting in drafting this CIP.
Note to readers: This section is intended to faithfully record and reflect the issues and concerns expressed
to EPA by residents, officials and others interviewed during the community interviews. By necessity this is a
collection and summary of thoughts, observations and, in some cases, opinions. Please be cautioned that
the statements contained in this section may, or may not, be factual and that the opinions and concerns
expressed may or may not be valid.
5.1 Community Interviews
During May 2011, EPA conducted four in-person interviews with Elkhart officials and residents to identify
their questions, concerns, and information needs regarding the Lane Street Site. Below is a summary of
what EPA learned during the interviews.
1.	How long have you lived/worked in the area?
Everyone interviewed are long-time (over 20 years) residents of the area.
2.	What is your understanding of the environmental problems at the Lane Street Ground Water
Contamination Site?
Everyone knew about the site and all stated that there was considerable contamination in the ground
water and it was likely due to a former company.
3.	What would you like to know about the site?
The interviewees all wanted to know what the status was of site activities and two of the people asked if
EPA knew who was responsible.
4.	How would you like to be involved in the decision-making process regarding site cleanup?
The interviewees want to be kept informed of the status of activities either through using the city's
website and/or mailings from EPA.
5.	What are your concerns about the site (i.e., environmental, health, economic)?
The interviewees expressed health concerns and were concerned about how long they had been
exposed to the contaminants.The local officials expressed their thoughts that everyone should get
hooked up to the municipal water. One council person said they don't want to sign a compact or annex
agreement with the city. A resident said she was concerned with health, environmental and economic
issues associated with the site.
6.	How do you believe you are directly affected by the contaminants at the site?

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The resident said her well was removed and she is grateful to be hooked to the municipal water.The city
officials said they were not directly affected, but many of their constituents had been affected.
7.	Have you contacted anyone to express your concerns? If so, who? Were they helpful?
No one has directly contacted anyone to express concerns. The city council representatives said that the
site is discussed at council meetings.The resident said she talked with her doctor about exposure and
got a baseline blood test done.
8.	What is your perception of EPA - do you view EPA as credible? Trustworthy?
Everyone stated that they thought EPA is credible; one person said that sometimes actions are very slow.
9.	What government agencies or non-government organizations do you view as the most
credible when it comes to environmental issues?
The resident said she thought all the agencies (for example, EPA and IDEM) do the best that they can but
work under a lot of rules and regulations.
10.	In your opinion, how do others in the community perceive EPA? IDEM?
Overall, the interviewees believe that the community perceives EPA and IDEM as positive. One council
person said that most residents don't have direct contact with the agencies but believes the overall
opinion is good.
11.	How do you stay informed about local events and activities? What are your main sources of
information, including radio, TV, and newspapers?
All interviewees said they read The Elkhart Truth and look to that newspaper for most of their
information. Some people said they get information through "word of mouth" and sometimes on the
Internet.
12.	How would you like to be kept informed about the Lane Street site? US Mail, Email, Local TV
or radio (what stations), local organizations (which ones), public meetings, internet (i.e., EPA's
website; site website), toll-free number?
Everyone said getting information in the mail is good and three of the interviewees asked to get updates
through email.
13.	EPA has established an information repository at the Elkhart Public Library on South
Second Street. The repository contains information about the site. Have you ever visited the
repository? If not, how likely are you to visit the repository in the future to get information
about the site?
No one has visited the repository and said they would not use the library for information; they would
more likely search the Internet instead of going to the library.
14.	How frequently would you like to receive information about the site (i.e., quarterly, every 2
months, only when significant milestones are completed)?
All interviewees said they would like to receive information when there is something new or different to
be reported.
15.	What do you know about EPA's Superfund program?
Everyone was familiar with Superfund.
16.	Have you participated in any public meetings and/or community group meetings for the site?
If so, how many?
All but one person has attended the past meetings.
17.	Are you aware of any media coverage about the site? If so, how would you describe the
coverage?
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Two people said they recall there was some media coverage in The ElkhartTruth, but could not recall the
specific coverage. The other two people did not remember any coverage.
18.	In your opinion, what would be the best location(s) for EPA to hold public meetings about the
site? What times do you think are best? How frequent should meetings be held?
Osolo School, council chambers, and a couple of churches were mentioned as possible meeting
locations. Everyone stated that meetings should not be on Mondays or Fridays and the early evening is a
good time. Meetings should be held when new information is available.
19.What	other individuals might we contact for an interview?
Additional names were provided by interviewees.
20.	Is there anything else you would like to share about the site?
One interviewee stated she was very"disheartened"that the incident occurred. A couple people said
they hope it gets cleaned up and that this is not the only bad spot in Elkhart - there are a lot of bad
areas.
5.2 Questions from the May 2011 Public Information Meeting
A public informational meeting held in May 2011 was attended by about 30 residents. Listed below
are the questions and comments from attendees during this meeting. EPA used this information in
preparing the CIP.
1.	Why when you were drilling did you not go to the end of the street? You went to the 5th house from
the end and stopped.
2.	How will you know it hasn't extended if you don't go far enough?
3.	How long will it take to get the report showing results?
4.	It sounds like you are not going to start correction until after monitoring. I would think you would
want to correct the problem, not let it get worse.
5.	Can you determine if something is feeding the contamination?
6.	Are you having problems getting access?
7.	Can EPA tell us how long the wells were contaminated and at what levels?
8.	In comparison to acceptable levels, what levels were in the wells - 2 times, 3 times, 5 times?
9.	What about a vegetable garden?
10.	If the ground water is moving slowly, why not test further down the street?
11.	So if it is highly contaminated, it is not good for us?
12.	Is it your end game to put in a treatment system to help clean it up?
13.	How long does it takeTCE to breakdown to vinyl chloride?
14.	If it does start seeping into homes, what do we do?
15.	What is your timeframe? When you get results, will you have another meeting?
16.	What about past residents. If results go to the current owner, how do I find out if there is/was a
problem? Will the health assessment/report explain what the ramifications are and then what?
17.	In the Conrail area (west Elkhart) the final remediation was to provide municipal drinking water and
leaving the ground water to migrate is not a problem - do you think that may be appropriate here?
18.	According to your data, can you tell if one spill occurred or was it a series of spills?
19.	The levels are really really high - have you seen higher?
20.	Do you have a map of the plume or can you make one available?
21.	Will you keep doing this until you find the source?
22.	Did you drill in the front and backyards to find out how wide the plume is?
23.	If I feel like I have been exposed, what do I tell my doctor?
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6.0 COMMUNITY CONCERNS AND
QUESTIONS
Overall, residents expressed health concerns from the contamination at the site and also wanted to
know the source of the contamination and the extent of the plume. Table 6.1 presents a summary of
the major concerns gathered from residents and local officials during the community interviews and
meetings.
Summary of Community Concerns and EPA Responses
Concern
EPA Response
What are the effects of the contaminants on
health? Residents expressed concern that the site
was contributing to health problems in the area
and wondered how long they had been exposed
to the contamination.They also expressed
concern about indoor air contamination in their
homes.
ATSDR point-of-contact information was provided
to many members of the community impacted
by the Site. ATSDR published a draft Public Health
Assessment in August 2011. In March 2012, ATSDR
sent a letter to residents stating that because
EPA finalized its updated assessment of TCE's
toxicological effects, ATSDR is in the process
of updating its procedures for evaluating TCE's
health effects to reflect EPA's new information.
ATSDR said past exposure is important, but that
direct exposure has been severed as residents
now have a clean water supply, but ATSDR wants
to make sure there is no vapor exposure.
What is the source of the contamination? How
long have we been exposed and at what level?
Some people thought the source was a past
local business that spilled some chemicals, but
they are not sure and would like to know who is
responsible. Knowing who is responsible may be
an indication as to how long the water has been
contaminated. Questions about the levels and
length of exposure were frequently asked.
The source of contamination is not known at this
time and the source will be researched during the
remedial investigation phase of the project.
The levels of contamination were very high.
What is the extent of the plume/contamination?
People wanted to know how EPA was going to
determine how far the contamination is located
and if a treatment system will be put in to help
clean up the contamination.
Unacceptable long-term risks will be evaluated
and addressed by the Remedial Program.
Additional sampling and analysis will be
conducted to fully determine the nature and
extent of contamination. One option may be
to put in a treatment system, but the remedial
investigation will give the information needed to
base a cleanup plan on.
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7.0 COMMUNITY INVOLVEMENT
GOALS AND ACTIVITIES
When establishing the objectives for a site-specific community involvement program, EPA considers
several factors, including federal requirements and EPA policy that assesses the nature and extent of
known or perceived site contaminants and known community concerns and requests.
To be effective, the community involvement program must be designed to meet the community's need
to know, give information in a timely manner, and accommodate the community's interests and its
willingness to participate in decision-making processes. EPA must also share information in language
the public can understand.
To meet the needs of the community and to respond to information obtained during the May 2012
community interviews and meet federal requirements, the following objectives have been established
for community involvement efforts:
Enlist the support and involvement of local officials and community leaders.
Monitor citizen interest in the site and respond accordingly.
Keep the community well informed of ongoing and planned site activities.
Explain technical site activities and findings.
Get public input on key decisions.
Change planned activities, where warranted, based on community input.
Establish a website that provides updates.
Hold meetings, when necessary, within the community to give all residents an opportunity to
attend.
EPA has or will put in place the activities described below to meaningfully and actively engage the
community in decisions regarding the cleanup of the Milford site. The following plan is intended as
opportunities for communication between the community and EPA and to address key concerns and
questions raised during the community interviews conducted in May 2012.
7.1 Specific Community Involvement Activities
To address community concerns and questions described in
Section 5.0, EPA has conducted (or will conduct) the activities
described below.Through these activities, it is EPA's goal
to inform, involve and engage the community during site
cleanup decisions and efforts.
Maintain point of contact. Janet Pope is the primary
liaison between EPA and the Lane Street community.
Ms. Pope serves as the point of contact for community
members and fields general questions about the site.
For technical issues, Ms. Pope coordinates with EPA's
remedial project manager for the site, Leslie Blake.
Establish a toll-free number for residents to ask
questions and receive information. Both Ms. Pope (ext.
30628) and Ms. Blake (ext. 37921) can be reached at 800-
621-8431, weekdays from 8:30 a.m. to 4:30 p.m. Ask for
The EPA has designated two people
as primary site contacts for local
residents:
Janet Pope
Community Involvement Coordinator
312-353-0628
pope.janet@epa.gov
Leslie Blake
Remedial Project Manager
312-353-7921
blake.leslie@epa.gov
They can both also be reached toll-free
at 800-621-8431, weekdays 8:30 a.m. to
4:30 p.m.

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them by name or use the telephone extensions listed. Residents can call this number as questions
or concerns arise, rather than waiting for a public meeting or to receive written information. EPA
provides this toll-free number periodically in local newspaper advertisements and includes the toll-
free number in all fact sheets and all other EPA communications with the public.
Maintain communication with local officials, agencies, and community residents. EPA
interviewed local officials from the city of Elkhart in the May 2011 community interviews and will
continue to maintain communication with them throughout the Superfund cleanup process.
Share site information on the Internet: Many of the persons interviewed have access to and are
accustomed to using the Internet. EPA has established a website for the Lane Street site. Information
on the site is provided on the following EPA website and will be updated as events occur: www.epa.
gov/region5/cleanup/lanestreet.
Update and maintain the site mailing list. A mailing list of local residents, organizations,
businesses, and officials has been established for the site.This list will be used for mailing fact sheets,
site updates, invitations to public meetings and events and other site-related information mailed to
the community. The list will be updated regularly to reflect address changes and changes in elected
officials and to add new people interested in site activities. EPA will also establish an email list and
provide regular updates as appropriate.
EPA uses the site mailing list to distribute written information such as fact sheets and meeting
notifications.This is a way to ensure that those that do not have access to the Internet or other
information sources still have a way to receive information directly about the site and notified about
important meetings. If a community member is interested in being placed on either mailing list they
can contact the current CIC, Janet Pope at 312-353-0628; 800- 621-8431, ext. 30628 or via email at
pope.janet@epa.gov.
Prepare and distribute fact sheets and site updates: Fact sheets, letters, and site updates
summarizing current information about the site and describing upcoming activities may be
prepared and distributed to those on the site mailing and email lists.These documents are written
in non-technical language and typically done to coincide with important site activities.
EPA uses these types of documents to provide the community with detailed information in a
relatively quick, simple and easy-to-understand manner. In addition to being distributed to
individuals on the site mailing lists, fact sheets and site updates are also placed in the information
repository and posted on the website: www.epa.gov/region5/cleanup/lanestreet.
Establish and maintain a site-specific information repository. EPA has set up a local information
repository at the Elkhart Public Library located at 300 S. Second Street.The repository is a reference
collection of site information available to the public for reading and photocopying. Documents
include fact sheets, technical reports, the CIP, general Superfund information and other documents.
EPA adds new documents about the site as they become available. Information repositories give
residents local access to site information in forms that can be easily read and photocopied for future
use.
Establish and maintain the administrative record. The Administrative Record for the Lane Street
site can also be found at the Elkhart Public Library and at the EPA Region 5 Superfund Record
Center in Chicago (see Appendix B). EPA will update the Administrative Record as necessary. The
Administrative Record gives residents a paper trail of all documents EPA relied on, or considered, to
reach decisions about the Superfund site cleanup.
Conduct public meetings, hearings and information sessions: A public meeting is an
opportunity for EPA to present specific information and a proposed course of action. EPA staff is
available to share information and answer questions. A public meeting is not a formal public hearing
where testimony is received. Instead, it might be a meeting to exchange information or comments.
In addition, EPA may hold an informal open-house style meeting, called availability sessions, where
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residents can meet EPA experts one-on-one to discuss the activities at the site. Either type of
meeting allows community members an opportunity to express their concerns and ask questions
of EPA, state, or local government officials. Public meetings or availability sessions can be held at
various times throughout the investigation and cleanup process. A meeting is typically scheduled
when there are technical milestones or the community has expressed an interest in having a
meeting.
A public hearing is a formal meeting wherein the EPA officials hear the public's views and concerns
about an EPA action or proposal.There are specific regulations about when EPA is required to
consider such comments when evaluating its actions. Public hearings are recorded by a professional
transcriber and become part of the administrative record. The comments are also posted on the
Web.
•	Write and distribute news releases and public notices: EPA will prepare and release
announcements to local newspapers such as theThe ElkhartTruth or The South Bend Tribune to
provide information about events such as significant site investigation findings, completion of major
milestones, significant scheduling information, and other pertinent site-related information.
News releases allow EPA to reach large audiences quickly. News releases and public notices will also
be posted on EPA's website, www.epa.gov/region5/cleanup/lanestreet. EPA typically publishes news
releases and public notices to announce major events such as comment periods, public meetings,
and major milestones such as the selection of a cleanup plan.
EPA will issue news releases and public notices as site activities progress. Copies of the news releases
and public notices will also be available on the web site and in the Information Repository.
•	Solicit community input during public comment periods. EPA holds public comment periods
to give community members an opportunity to review and comment on key decisions. Before EPA
selects a final cleanup plan for the Lane Street site, the Agency will hold a public comment period
to allow interested residents an opportunity to review and comment on its proposed plan. EPA
will consider the community's input before selecting a final cleanup plan. EPA's response to public
comments will be summarized in a document called a responsiveness summary, which will be
placed in the site information repository and made available on EPA's website.
•	Evaluate community involvement and outreach efforts and make adjustments as warranted.
This CIP was designed to consider site- and community-specific factors as well as to comply with
federal requirements. Community concerns, the objectives of the community involvement program
for the site and specific activities to address these concerns in this CIP were based to a large extent
on information obtained during May 2011 interviews and meetings with local residents and officials.
EPA recognizes that changes in areas such as community perceptions, information needs, and
population demographics can occur over time and that such changes may necessitate a revised
approach to conducting community involvement activities. For this reason as well as to determine
whether the activities in this plan are achieving their intended objectives, periodic reviews will
be done to determine whether additional activities are warranted or whether changes to current
methods of implementing the activities outlined in this plan are necessary.
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7.2 Timeframe for Conducting Community Involvement Activities
The following table presents the general timeframe for the activities described in Section 7.1.
Table 7.1 Timeframe for Conducting Community Involvement Activities
Community Involvement Activities
Timeframe
Maintain point of contact
Complete
Establish a toll-free number
Complete; publish on written materials
Maintain communication with local officials,
agencies, and community residents
Ongoing as needed
Share site information on the Internet
Completed; update as needed
Update and maintain the site mailing list
Completed; update as needed
Prepare and distribute fact sheets and site
updates
Ongoing as needed
Establish and maintain a site-specific information
repository
Completed; update as needed
Establish and maintain the administrative record
Completed; update as needed
Conduct public meetings, hearings and
information sessions
Ongoing as needed
Write and distribute news releases and public
notices
Ongoing as needed
Solicit community input during public comment
periods
When proposed cleanup plan is completed
Evaluate community involvement and outreach
efforts and make adjustments as warranted
Periodically throughout the cleanup process
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APPENDIX A
GLOSSARY
Administrative Record. The body of documents that forms the basis for the selection of a particular
response at a site. For example, the Administrative Record for remedy selection includes all documents
that were considered or relied upon to select the remedy through the record of decision.
Cleanup. Actions taken to deal with a release or threat of release of a hazardous substance that could
affect humans and/or the environment. The term "cleanup" is sometimes used interchangeably with the
terms "remedial action,""remediation,""removal action,""response action," or "corrective action."
Community. An interacting population of various types of individuals (or species) in a common location;
a neighborhood or specific area where people live.
Community Engagement. The process of involving communities in all phases of the cleanup process.
Communities are asked to provide input on how the cleanup will be conducted and how it may affect
community plans and goals. See also Community Involvement.
Community Involvement. The term used by the EPA to identify its process for engaging in dialogue and
collaboration with communities affected by Superfund sites.The EPA community involvement approach
is founded in the belief that people have a right to know what the Agency is doing in their community
and to have a say in it. Its purpose is to give people the opportunity to become involved in the Agency's
activities and to help shape the decisions that are made.
Community Involvement Coordinator. The EPA official whose lead responsibility is to involve and
inform the public about the Superfund process and response actions in accordance with the interactive
community involvement requirements set forth in the National Oil and Hazardous Substances Pollution
Contingency Plan.
Community Involvement Plan (CIP). A plan that outlines specific community involvement activities
that occur during the investigation and cleanup at the site.The CIP outlines how EPA will keep the public
informed of work at the site and the ways in which residents can review and comment on decisions
that may affect the final actions at the site. The document is available in the site's information repository
maintained by the EPA. The CIP may be modified as necessary to respond to changes in community
concerns, information needs and activities.
Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA). A federal
law passed in 1980 and modified in 1986 by the Superfund Amendments and Reauthorization Act.
Commonly known as Superfund, CERCLA is intended to protect people's health and the environment by
investigating and cleaning up abandoned or uncontrolled hazardous waste sites. Under the program,
the EPA can either: ~ Pay for site cleanup when parties responsible for the contamination cannot be
located or are unwilling or unable to do the work; or ~ Take legal action to force parties responsible
for site contamination to clean up the site or pay back the federal government for the cost of the
cleanup.A-2
Contaminant. Any physical, chemical, biological or radiological substance or matter that has an adverse
effect on air, water, or soil.
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Contamination. Introduction into water, air, and soil of microorganisms, chemicals, toxic substances,
wastes or wastewater in a concentration that makes the medium unfit for its next intended use. Also
applies to surfaces of objects, buildings and various household use products.
Feasibility Study. Analysis of the practicality of a proposal (such as a description and analysis of
potential cleanup alternatives for a site such as one on the National Priorities List). The feasibility study
usually recommends selection of a cost-effective alternative. It usually starts as soon as the remedial
investigation is under way; together, they are commonly referred to as the remedial investigation/
feasibility study.
Federal Register. A daily publication that makes available to the public the rules, regulations, and other
legal notices issued by federal administrative agencies.
Hazardous Substance. Any material that poses a threat to human health and/or the environment.
Typical hazardous substances are toxic, corrosive, ignitable, explosive or chemically reactive. 2. Any
substance designated by the EPA to be reported if a designated quantity of the substance is spilled in
the waters of the United States or is otherwise released into the environment.
Hazardous Waste. Byproducts that can pose a substantial or potential hazard to human health or
the environment when improperly managed. Hazardous wastes usually possess at least one of four
characteristics (ignitability, corrosivity, reactivity or toxicity) or appear on special EPA lists.
Information Repository. A file containing current information, technical reports and reference
documents regarding a site. The information repository usually is located in a public building convenient
for local residents such as a public school, town hall or library.
National Priorities List. The EPA's list of serious uncontrolled or abandoned hazardous waste sites
identified for possible long-term cleanup under Superfund.The list is based primarily on the score a site
receives from the Hazard Ranking System. The EPA is required to update the National Priorities List at
least once a year.
Perchlorethylene. A colorless, nonflammable organic solvent used in dry-cleaning solutions and as an
industrial solvent.
Pollutant. Generally, any substance introduced into the environment that adversely affects the
usefulness of a resource or the health of humans, animals or ecosystems.
Preliminary Assessment/Site Investigation (PA/SI). A process of collecting and reviewing available
information about a known or suspected hazardous waste site or release. The PA/SI usually includes a
visit to the site.
Proposed Plan. A plan for a site cleanup that is available to the public for comment.
Public Comment Period. A formal opportunity for community members to review and contribute
written comments on various EPA documents or actions.
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Public Meeting. Formal public sessions that are characterized by a presentation to the public followed
by a question-and-answer session. Formal public meetings may involve the use of a court reporter and
the issuance of transcripts. Formal public meetings are required only for the Proposed Plan and Record
of Decision amendments.
Public. The community or people in general or a part or section of the community grouped because of a
common interest or activity.
Record of Decision (ROD). A document signed by EPA outlining the selected remedy for a Superfund
site.The ROD includes a responsiveness summary, which responds to comments raised during the public
comment period for the Proposed Plan.
Remedial Design/Remedial Action (RD/RA). Remedial design is a phase in the CERCLA response
process in which technical drawings are developed for the chosen remedy, costs for implementing the
remedy are estimated, and roles and responsibilities of EPA, states, and contractors are determined.
During the remedial action phase, the remedy is implemented generally by a contractor, with oversight
and inspection conducted by EPA or the state (or both).
Remedial Investigation/Feasibility Study (RI/FS). A two-part study that is completed before any
Superfund-related remedial cleanup can begin. The first part is the Remedial Investigation, which is
a study to determine the nature and extent of the contamination at the site. The second part is the
Feasibility Study, which is an identification and evaluation of various clean-up alternatives. When
completed, the RI/FS forms the basis for the EPA's decision as to what clean-up alternative should be
selected for a particular Superfund site.
Remedial Project Manager. The EPA official who is the technical lead on a project.
Responsiveness Summary. A summary of oral and/or written public comments received by EPA during
a comment period on key EPA documents, and EPA's responses to those comments.
Superfund. The program operated under the legislative authority of CERCLA that funds and carries
out EPA solid waste emergency and long-term removal and remedial activities. These activities include
establishing the National Priorities List, investigating sites for inclusion on the list, determining their
priority, and conducting and/or supervising cleanup and other remedial actions.
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APPENDIX B
INFORMATION REPOSITORIES
Information Repositories with Administrative Records,
Website and Public Meeting Locations
Local Information Repository
Elkhart Public Library
Reference Services
300 S. Second St.
Elkhart, IN 46515
574-522-2665
Official Information Repository
EPA Region 5 Superfund Record Center
Room 711, 7th Floor
Ralph Metcalfe Federal Building
77 W. Jackson Blvd.
Chicago, IL 60604
www.epa.gov/reg5sfun/sfd/foia/sf-records-center.html
EPA Site Web Page
www.epa.gov/region5/cleanup/lanestreet
Possible Meeting Locations
Osolo Elementary School
24975 CR 6 East
Elkhart, IN 46514
574-262-5590
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APPENDIX C
LIST OF CONTACTS

Janet Pope
Community Involvement Coordinator
Superfund Division (SI-7J)
77W.Jackson Blvd.
Chicago, IL 60604-3590
312-353-0628
800-621-8431, ext. 30628
pope.janet@epa.gov
Leslie Blake
Remedial Project Manager
Superfund Division (SR-6J)
77 W. Jackson Blvd.
Chicago, IL 60604-3590
312-353-7921
800-621-8431, ext. 37921
blake.leslie@epa.gov
Agency for Toxic Substances and Disease Registry
Mark Johnson, Ph.D.
Senior Regional Representative
ATSDR Region 5
77 W.Jackson Blvd. (ATSD-4J)
Chicago, IL 60604-3590
312-353-3436
markjohnson@cdc.gov


Douglas Petroff
Project Manager
Office of Land Quality
100 N. Senate Ave. Room IGCN 1101
Indianapolis, IN 46204
317-234-7179
800-451-6027
dpetroff@idem.in.gov
Amy Hartsock
Program Director
Office of Chief of Staff/Media Relations
100 N. Senate Ave. Room IGCN 1313
Indianapolis, IN 46204
317-233-4927
800-451-6027
ahartsoc@idem.in.gov
Federal Elected Officials
Senator Dan Coats
1300 South Harrison Street, Suite 3161
Fort Wayne, IN 46802
260-426-3151
493 Russell Office Building
Washington, D.C. 20510
202-224-5623
h ttp://www. coats.senate.gov/con tact/
Senator Richard Lugar
6384 A West Jefferson Boulevard, Covington Plaza
Fort Wayne, IN 46804
260-422-1505
306 Hart Senate Office Building
Washington, D.C. 20510
202-224-4814
http://www.lugar.senate.gov/contact/contactform.cfm
Congressman Joe Donnelly
District 2
207 West Colfax Avenue, South Bend, IN 46601
574-288-2780
1530 Longworth House Office Building
Washington, D.C. 20515
202-225-3915
http://donnelly.house.gov/contact/contact-us-form.shtml

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Governor Mitch Daniels
Office of the Governor
207 State House
Springfield, IL 62706
217-782-0244
www2.illinois.gov/gov/pages/
contactthegovernor.aspx

State Senator Joseph Zakas
11th District
200W.Washington Street
Indianapolis, IN 46204
800-382-9467 or 317-232-9400
senator.zakas@iga.in.gov
State Representative Timothy Neese
48th District
200W.Washington Street
Indianapolis, IN 46204
800-382-9841 or 317-232-9600
h48@in.gov

City of Elkhart
Municipal Building
229 S. Second St.
Elkhart, IN 46515
Dick Moore
Mayor
574-294-5471 ext. 240
denise.blenner@coei.org
Sue Beadle
City Clerk
574-522-5272
Common Council
Dave Osborne
1st District
574-266-5609
dave.osborne@coei.org
Tonda Hines
6th District
574-596-5524
tonda.hines@coei.org
Brian Thomas
2nd District
574-293-1862
brian.thomas@coei.org
Mary Olson
At-Large Councilwoman
574-262-3222
mary.olson@coei.org
David Henke
3rd District
574-264-3586
david.henke@coei.org
Kyle Hannon
At-Large Councilman
574-266-6622
kyle.hannon@coei.org
Ron Troyer
4th District
574-295-7787
ron.troyer@coei.org
Rod Roberson
At-Large Councilman
574-295-6420
rod.roberson@coei.org
Brent Curry
5th District
574-294-5605
brent.curry@coei.org

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Local Agencies
City of Elkhart Public Works
1201 Nappanee St.
Elkhart, IN 46516
Elkhart County Health Department-
Environmental Health Services
4230 Elkhart Rd.
Goshen, IN 46526
Mike Machlan
Engineering Service Manager & City Engineer
574-293-2572
pubworks@coei.org
John Hulewicz
Manager Health Education
574-875-3391
jhulewicz@elkhartcounty.com
Newspapers
The ElkhartTruth
103 South 3rd Street
Goshen, IN 46526
574-522-5252
www.etruth.com
The South Bend Tribune
225 W. Colfax Ave.
South Bend, IN 46626
574-235-6161
www.southbendtribune.com
Radio Stations
WTRC
4747W.Washington Street
South Bend, IN 46619
574-237-9931
WLEG
421 S. 2nd Street
Elkhart, IN 46516
574-389-5100
WFRN
25802 County Road 26
Elkhart, IN 46517
574-875-5166
WVPE (NPR)
2720 California Road
Elkhart, IN 46514
574-875-5166
Television Stations
WSJV-TV (Fox), Channel 28
58096 County Road 7
Elkhart, IN 46517
574-679-9758
WN IT-TV (PBS)
2424 California Road
Elkhart, IN 46514
574-262-3434
WNDU-TV Channel 16
54516 Indiana State Route
South Bend, IN 46637
574-631-1616
WBND-TV ABC 57
3665 Park Place West
Mishawaka, IN 46545
574-243-4316
WSJV-TV (Fox), Channel 28
58096 County Road 7
Elkhart, IN 46517
574-679-9758


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