vvEPA
COMMUNITY-BASED
WATER RESILIENCY GUIDE
WATER RESILIENCE
ACTION PLAN KIT
EXPLORE WATER
INTERDEPENDENCES
Select a menu option below. New users should start with Overview.
OVERVIEW
TOOLS, RESOURCES
AND TEMPLATES
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COMMUNITY-BASED WATER RESILIENCY GUIDE .
OVERVIEW
Overview
INTRODUCTION
Explore Water
Interdependencies
Water Resilience
Action Plan Kit
Tools, Resources
and Templates
Water interruptions can have devastating effects on a community, from the loss of economic
revenue to the loss of lives. There are numerous causes for water service interruptions including:
aging infrastructure, power outages, extreme weather events, cyberattacks, contamination
incidents, vandalism and fires. Understanding the potential impacts can help water utilities and
communities be more prepared for an emergency.
The Community-Based Water Resiliency (CBWR) Guide is designed to help water utilities and
communities prepare for water service interruptions before an emergency occurs by:
• Promoting a better understanding of public-private sector interdependencies.
• Fostering a greater understanding of water infrastructure and the potential impacts from a loss
of service.
• Identifying the actions and resources needed to increase resilience by starting a conversation
between water utilities and the community.
• Assisting stakeholders in building strong response plans for water service interruptions.
The guide is designed to be utilized by drinking water and wastewater utilities, state primacy
agencies, hospitals, emergency responders, emergency managers, elected officials and concerned
citizens.
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COMMUNITY-BASED WATER RESILIENCY GUIDE
Overview
OVERVIEW
COMMUNITY RESILIENCE
Explore Water
Interdeperidencies
Water Resilience
Action Plan Kit
Tools, Resources
and Templates
Communities rely on drinking water and wastewater utilities to provide vital services. Hurricanes,
tornadoes, floods, aging infrastructure and intentional or accidental contamination are among
the many challenges water and wastewater utilities face. During an emergency a community may
experience service interruptions in the water sector and other lifeline sectors, such as power and
emergency services. Identifying the critical interdependencies between water utilities and other
sectors and building relationships with those sectors are essential to community resiliency
Learn more about the importance of building community-based resilience by exploring the water
interdependencies, case studies and resources highlighted in this guide.
UTILITY
WORK
AHEAD
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COMMUNITY-BASED WATER RESILIENCY GUIDE ... . .
Overview
Explore Water
Interdeperidencies
Water Resilience
Action Plan Kit
Tools, Resources
and Templates
OVERVIEW
The Water Interdependencies and Community-Based Water Resiliency Training: is a great place to
learn about how to increase overall community preparedness by raising awareness of water sector
interdependencies. The training highlights the benefits of enhancing integration of the water
sector into community emergency preparedness and response efforts.
Route to Resilience
CBWR is part of the broader U.S. Environmental Protection Agency (EPA)
effort to increase water sector resilience. EPA recommends that utilities build
resilience by following the five components of a Resiliency Framework —
assess, plan, train, respond and recover. These five components are described
on the next page.
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COMMUNITY-BASED WATER RESILIENCY GUIDE
Overview
OVERVIEW
Explore Water
Interdependencies
Water Resilience
Action Plan Kit
Tools, Resources
and Templates
ASSESS
Conducting an all-hazards risk assessment and developing a risk management plan are key steps for water sector
utilities to reduce risk and increase resilience. Community water systems serving more than 3,300 people are required
to conduct or update a risk and resilience assessment everv five vears under Section 2013 of America's Water
Infrastructure Act of 2018.
PLAN
Develop plans for your utility that will help to mitigate the risks and vulnerabilities that you identified during the risk
assessment. This component includes developing emergency response and risk communication plans, establishing
response partners and joining laboratory, mutual aid and assistance networks. Developing or updating an emergency
resDonse Dlan everv five vears is also reauired under Section 2013 of America's Water Infrastructure Act of 2018 for
community water system serving more than 3,300 people.
TRAIN
Training and exercises provide an opportunity for utilities to practice response actions and learn where improvements
are needed to increase overall preparedness. This helps personnel to better understand roles and responsibilities before
emergencies occur and ensures that they are familiar with the response procedures contained in ERPs.
RESPOND
Responding successfully to an actual emergency that is impacting a utility's operations and the community is where
preparedness planning and training activities will really pay off.
RECOVER
Recovery of the water sector entails the efficient restoration of the systems and services that support a viable,
sustainable community. Hazard mitigation for the water sector refers to actions taken to reduce or eliminate the long-
term risk to human life and property from natural hazards. The water sector can participate in recovery and mitigation
planning both before and after an emergency occurs.
EPA's Route to Resilience (RtoR) tool presents the five components as stops along a "route." As utility personnel
proceed through the tool, they learn what it means to be resilient and what tools and resources are available to help
their utility on its journey to becoming resilient. The CBWR Guide is included as a resource in the tool under the Plan
component.
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COMMUNITY-BASED WATER RESILIENCY GUIDE .
EXPLORE WATER INTERDEPENDENCES
Overview
WHAT ARE INTERDEPENDENCES?
Explore Water
Interdependencies
Water Resilience
Action Plan Kit
Tools, Resources
and Templates
Many critical community services and all critical infrastructure rely on water to function (e.g.,
firefighting). Similarly drinking water and wastewater services rely on other services to ensure
consistent distribution of safe water and collection of wastewater, such as transportation for the
delivery of treatment chemicals. These bi-directional relationships are called interdependencies.
Understanding interdependencies enables water utility owners and operators, and their
stakeholders, to determine how a water service interruption may impact and be impacted by other
essential services resulting in detrimental effects on the community at large.
What Critical Sectors are Interdependent with the Water Sector?
Most critical infrastructure sectors have interdependencies with drinking water and wastewater
services, collectively known as the water and wastewater systems sector or the water sector. This
guide will focus six sectors that are interdependent with water. These include:
1. Energy Sector
2. Food and Agriculture Sector
3.Chemical Sector
4. Healthcare and Public Health Sector
5. Emergency Services Sector
6.Transportation System Sector
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COMMUNITY-BASED WATER RESILIENCY GUIDE
EXPLORING WATER INTERDEPENDENCES
Overview
The Water Sector Interdependencies Map provides a visual depiction of how critical services arid key businesses rely on
water and wastewater systems. Click on the image below to launch the interactive map.
Explore Water
Interdependencies
Water Resilience
Action Plan Kit
Tools, Resources
and Templates
If you are unable to launch the interactive map please download and install a free copy of Adobe Hash Player.
Chemical Chlorine
Plant
Hospital
Police
Department
Critical services
and key businesses
rely on a resilient
water infrastructure
Drinking Water
Treatment Facility
Take a few minutes to
explore the map and
learn about the
interdependencies in
your community by
clicking on the boxes
located in the map
Train/Bus
Station
Wastewater
Treatment Facility
Water Sector Interdependencies
Interdependencies
Community Impact
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COMMUNITY-BASED WATER RESILIENCY GUIDE
SEPA
Explore Water
Interdependencies
Water Resilience
Action Plan Kit
EXPLORING WATER INTERDEPENDENCIES
Click on the buttons below to explore the various interdependencies in greater detail.
• •
9 # 1 -V- A e*
ENERGY FOOD AND CHEMICAL HEALTHCARE AND EMERGENCY TRANSPORTATION
Tools Resources SECTOR AGRICULTURE SECTOR PUBLIC HEALTH SERVICES SYSTEM
and Templates
SECTOR SECTOR SECTOR SECTOR
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COMMUNITY-BASED WATER RESILIENCY GUIDE
o
L/ energy sector
Overview
Explore Water
Interdependencies
Water Resilience
Action Plan Kit
Tools, Resources
and Templates
The energy sector includes electricity, oil and natural gas. A stable energy supply is essential to the health and welfare
of our country. Drinking water and wastewater utilities can increase power resilience through better engagement
and coordination in seven areas: improving communication with electricity providers, local agencies and the public;
conducting power assessments; learning how to select and maintain generators; developing fuel plans to run
generators; increasing energy efficiency; considering on-site power options; and learning about funding sources to
increase power resilience.
The energy sector relies on the
water sector for:
• Mining
• Fuel production
• Hydropower
• Power plant cooling
• Operating heating, ventilation and air
conditioning (I I VAC) equipment
• Fire protection
The water sector relies on
the energy sector for:
• Pumping
• Distribution
• Collection, treatment and
discharge of wastewater
ADDITIONAL RESOURCES:
U.S. EF'A, Power Resilience Guide for Water and Wastewater Utilities
Congressional Research Service. Energy-Water Nexus: The Water Sector's Energy Use
WATER-ENERGY NEXUS
~ Energy consumption by drinking water and
wastewater utilities can account for 30 - 40
percent of a municipality's energy bill
~ Optimizing energy use conserves water
~ Without backup power for an extended period,
many water and wastewater services cannot be
provided
~ Glendale, California, is the first U.S. city to
combine both smart electricity and smart water
meters into a "smart grid" which helps to better
manage water and energy use
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COMMUNITY-BASED WATER RESILIENCY GUIDE
*
FOOD AND AGRICULTURE SECTOR
Overview
The food and agriculture sector includes restaurants and food manufacturing, processing and storage facilities. This
sector uses a tremendous amount of water for various operations and processes.
Explore Water
Interdependencies
Water Resilience
Action Plan Kit
Tools, Resources
and Templates
The food and agriculture sector
relies on the water sector for:
• Irrigation
• Food processing
• Hydrating personnel
• Managing waste
• Sterilizing facilities and equipment
• Operating heating, ventilation and air
conditioning (HVAC) equipment
• Basic sanitation (e.g., toilets, cleaning)
The water sector relies on the
food and agriculture sector for:
• Food for water utility personnel
• Treating agricultural byproducts
according to applicable regulations
prior to releasing wastewater to
mitigate downstream environmental
impacts (note that a large percentage
of drinking water treatment facilities
rely on surface water sources)
FOOD RELATED EMERGENCY
EXERCISE BUNDLE (FREE-B)
The Food and Drug Administration has
developed the Food Related Emergency
Exercise Bundle (FREE-B) to assist regulatory
and public health agencies in assessing
existing food emergency response plans,
protocols and procedures. The tool's
design allows for multiple jurisdictions and
organizations to coordinate with a host
agency to test their own plans, protocols
and procedures independently. The tool
contains a scenario (Wat'er You Thinking)
involving possible contamination of the
water supply that allows participants to
identify interdependencies between the
food and agriculture and water sectors. Click
here to learn more about the FREE-B tool.
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COMMUNITY-BASED WATER RESILIENCY GUIDE
SEPA
Overview
Explore Water
Interdependencies
Water Resilience
Action Plan Kit
Tools, Resources
and Templates
• •
A
CHEMICAL SECTOR
The chemical sector includes the manufacture, storage, use and distribution of chemicals that a wide range of critical
infrastructure sectors rely on, including the water sector. Extreme weather events or natural disasters can lead to
service interruptions for both entities, resulting in disruptions in the supply chain and shortages among end users of
these products.
The chemical sector relies on the
water sector for:
• Heating or cooling products and
equipment
Vacuum creation
Steam production
Preparing solvents and reaction media
Extractive and adsorptive reagents
Product rinsing
Distillation
Food production at dining facilities
Basic sanitation (e.g., toilets, showers,
cleaning)
Operating heating, ventilation and air
conditioning (I IVAC) equipment
The water sector relies on the
chemical sector for:
• Basic chemicals
• Specialty chemicals
• Agricultural chemicals
• Pharmaceuticals
• Consumer products
WOOD RIVER REFINERY
COOLING TOWER COLLAPSE
(2015)
~ A cooling tower at the Wood River oil
refinery located outside of St. Louis
collapsed in 2015
~ To prevent damage by the extreme heat
generated by gasoline-making units, the
plant had to shut down one unit, and
run another at reduced capacity
~ A response crew was able to resupply
cooling water to the impacted units from
a redundant cooling water supply
~ The quick response enabled the refinery
to restart the disabled gasoline-making
unit within several days
~ This prevented an extended outage,
which could have driven up regional
gasoline prices
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COMMUNITY-BASED WATER RESILIENCY GUIDE
HEALTHCARE AND PUBLIC HEALTH SECTOR
Overview
Explore Water
Interdependences
Water Resilience
Action Plan Kit
Tools, Resources
and Templates
The healthcare and public health sector is imperative for providing essential services to the public, especially during
natural disasters, terrorist attacks and disease outbreaks. During emergencies, water utilities, healthcare facilities,
nursing homes, public health agencies, primacy agencies and local emergency managers should work together to
minimize detrimental impacts to public health caused by disruptions in drinking water and wastewater services.
The healthcare and public health sector
relies on the water sector for:
• Heating and cooling products and equipment
• Patient services (e.g., dialysis)
• Sterilizing facilities and medical equipment
• Laboratory services
• Laundry services
• Operating heating, ventilation and air
conditioning (HVAC) equipment
• Food service operations
• Basic sanitation (e.g., toilets, showers,
cleaning)
• Hydrating personnel and patients
• Alerting healthcare facilities of possible
contamination
ADDITIONAL RESOURCE:
A Critical Connection: The Water and Healthcare/Public Health Sectors
The water sector relies on the
healthcare and public health
sector for:
• Treating patients who have been
exposed to contaminated water
(e.g., contact, ingestion)
• Treating utility personnel to maintain
an adequate workforce
• Alerting water utilities of possible
contamination
SUPERSTORM SANDY (2012)
~ After Superstorm Sandy made landfall,
it caused power and water outages,
which forced many hospitals to shut
down
~ As a result, more than 40 percent
of the region's dialysis centers were
closed, displacing dialysis patients,
which raised the risk of morbidity and
mortality
~ 37 health care facilities were
evacuated as a result of the storm
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COMMUNITY-BASED WATER RESILIENCY GUIDE
A
EMERGENCY SERVICES SECTOR
Overview
Explore Water
Interdependencies
The mission of the emergency services sector is to save lives, protect property and the environment, assist
communities impacted by disasters and aid recovery during emergencies. This sector includes law enforcement, fire
and rescue services, emergency medical services, emergency management agencies and public works. The operations
of the emergency services sector are managed at the state, local, tribal and territorial level.
Water Resilience
Action Plan Kit
Tools, Resources
and Templates
The emergency services sector relies
on the water sector for:
• Fire protection
• Hazardous materials response
• Shelter operations
• Hydrating personnel and rescue victims
• Training exercises
• Sanitizing facilities and rescue equipment
• Basic Sanitation (e.g., toilets, showers,
cleaning)
The water sector relies on the
emergency services sector for:
• Infrastructure protection
• Emergency response support
• Notifying the public of possible
contamination
Click here to learn more about how water utilities and Emergency Management
Agencies (EMAs) can work together to better respond to emergencies.
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COMMUNITY-BASED WATER RESILIENCY GUIDE ... . .
TRANSPORTATION SYSTEM SECTOR
Overview
Explore Water
Interdependences
Water Resilience
Action Plan Kit
Tools, Resources
and Templates
The transportation systems sector includes aviation, highway and motor carrier, maritime transportation systems,
mass transit and passenger rail, pipeline systems, freight rail, postal and shipping. The nation's transportation system
contributes to national security, economic stability and public health and safety by quickly, safely and securely moving
people and goods throughout the country.
The transportation systems
sector relies on the water
sector for:
• Heating and cooling products
and equipment
• Steam production
• Cleaning vehicles and equipment
• Operating heating, ventilation
and air conditioning (HVAC)
equipment
• Food service operations
• Basic sanitation (e.g., toilets,
showers, cleaning)
• Hydrating personnel
The water sector relies on
the transportation systems
sector for:
• Shipping equipment, supplies
and treatment chemicals
• System infrastructure (i.e.,
pipeline systems)
• Transporting personnel
HURRICANE FLORENCE (2018)
~ Many residents lacked access to clean drinking
water in the days following Hurricane Florence.
~ More than 1,000 roads were closed throughout
North Carolina and there was no safe or reliable
access to Wilmington.
~ The combination of impassable roads and
inoperable water systems created a shortage of
drinking water, with no way to get supplies to
residents stranded in flooded areas.
~ Despite being isolated by the storm, trucks were
able to transport supplies to Wilmington residents
and rescue workers. The North Carolina National
Guard helped to distribute these supplies while
delivery trucks continued to make their way to
other affected areas along the coast.
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COMMUNITY-BASED WATER RESILIENCY GUIDE
WATER RESILIENCY ACTION PLAN KIT
Overview
HOW DO YOU BUILD RESILIENCY?
Explore Water
Interdependencies
Tools, Resources
and Templates
Water is essential for all community services. However, if an emergency
causes an interruption of water service, help from state or federal
agencies could take days or weeks to arrive. Hence, local preparedness
is a key step to maintaining community resiliency. Natural disasters and
other threats can cause serious public health and economic impacts —
so it is important to plan ahead.
Hosting a water emergency workshop in your community is the first
step in preparing for a water emergency. The Water Resiliency Action
Plan (WRAP) Kit guides individuals through hosting a community
workshop; the kit includes templates and resources that can be used
to prepare for and conduct a workshop. A community workshop
brings together stakeholders to discuss goals, challenges and roles and
responsibilities in water emergency preparedness. By working together
before an emergency, you and your community can be prepared for
water service interruptions.
During my 40 year career in the Utility sector,
I have found that there is great value form
collaborating with others. When we work with
others, knowledge and past experiences are
exchanged and that is where the added value
comes from. Additionally, we can establish
new contacts so you have somebody you can
connect with later, during an emergency or
not. All who participate in emergency response
and service restoration play a vital role in
our societal community needs. The end goal
is to provide the best service at all times.
Any time we can leverage our learning and
knowledge gain, we should take advantage of
the opportunity. Please take the opportunity
to participate in the Community Base Water
Resiliency workshops and you will be better
prepared and be able to provide a higher level
of service to the community that you serve.
Perry Dahlstrom - General Manager
Golden State Water Company
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COMMUNITY-BASED WATER RESILIENCY GUIDE
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COMMUNITY WORKSHOP
Overview
WHAT IS A COMMUNITY WORKSHOP?
Explore Water
Interdependencies
Tools, Resources
and Templates
A community workshop provides an opportunity for water utilities
and members of the communities they serve to discuss water
preparedness. The purpose of this event is to provide a highly
interactive forum to discuss how to improve overall community
resiliency to a water service interruption.
Community workshops are an optimal setting to exchange ideas and
information. A workshop is typically guided by a facilitator and includes
a variety of active participants. Information and lessons learned
are shared, resources are identified and goals and action plans are
established. The facilitator's role is to help organize, structure and
guide discussion in a manner that encourages knowledge sharing,
networking and collaboration.
EXAMPLE FORUM
The St. Clair County Office of Homeland
Security/Emergency Management conducted
a day-long roundtable workshop to discuss
water security and preparedness. The workshop
focused on three primary concepts:
~ Promoting awareness of public-private sector
interdependencies
~ Fostering understanding of water
infrastructure and its operation and
capabilities
~ Identifying actions and resources needed
to respond to and recover from a water
emergency
Discussions included:
~ Roles and responsibilities of the public sector
in a water emergency response
~ Major customers'water needs and
emergency response plans for water
emergencies
~ Planning for an emergency and identifying
resource needs during an emergency
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COMMUNITY-BASED WATER RESILIENCY GUIDE
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COMMUNITY WORKSHOP
Overview
PLANNING THE WORKSHOP
Explore Water
Interdependencies
Water Resilience
Action Plan Kit
Who should host the workshop?
Anyone in a community can initiate and plan a water emergency workshop,
such as a water utility an emergency responder, a hospital or any other
community organization.
By inviting other stakeholders and leveraging collective resources, you can plan
a half- or full-day workshop that addresses your community's unique needs.
Tools, Resources
and Templates
Half-day workshops enable
attendees to spend less time away
from the office; this option may
increase attendance. Suggested
activities for a half-day event
include:
- Presentations from the utility
- Case studies or real-world examples of
a water service outage
- Brief facilitated discussion on future
planning efforts
Full-day workshops provide more
time to accomplish established
goals and provide background
information to build awareness.
Suggested activities for a full-day
event include:
- Tour of a water utility
- Presentations and case studies
- Moderated discussions on identified
water interdependencies
SELECTING A LOCATION
Choose a convenient location such as a
conference room at a local water utility;
your city's emergency operations center,
town hall, safety center or police station;
or your local public library. Ensure the
space includes:
~ Comfortable accommodations where
all participants are arranged to best
facilitate discussion
~ Audio-visual capabilities
~ Access for people with disabilities
~ Free or low-cost parking
~ Nearby restaurants for lunch, if you
are not planning to provide lunch
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COMMUNITY-BASED WATER RESILIENCY GUIDE
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COMMUNITY-BASED WATER RESILIENCY GUIDE
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COMMUNITY WORKSHOP
Overview
MODERATOR OR FACILITATOR
Explore Water
Interdeperidencies
Water Resilience
Action Plan Kit
Tools, Resources
and Templates
Decide in advance who will serve as the moderator
or facilitator. The selected representative should
understand the objectives of the workshop and
be involved in the planning team discussions to
understand the flow of the workshop sessions.
Moderators or facilitators should consider the
following factors when preparing for the workshop:
• Participants may fear being "put on the spot"
• All participants should be encouraged to maintain
an open mind although opinions may differ
• Some participants may be uncomfortable sharing
sensitive preparedness related information in an
open forum
• It is important to keep the discussions focused
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COMMUNITY-BASED WATER RESILIENCY GUIDE
(KX>0#0
COMMUNITY WORKSHOP
Overview
SUGGESTED WORKSHOP GOALS AND ACTIVITIES
Explore Water
Interdeperidencies
Water Resilience
Action Plan Kit
Tools, Resources
and Templates
Establishing Goals
Workshop goals are best developed after the planning team is formed to
identify the needs of a broader group of stakeholders.
Questions to consider in developing your goals:
• What is your community's current level of water preparedness?
• Has your community experienced a water service interruption?
• Is your community particularly vulnerable to a specific type of natural
disaster?
• Will you include facilitated breakout discussions focused on site-specific
vulnerabilities?
Suggested goals include:
• Discuss and provide solutions for future
water service interruptions
• Identify emergency preparedness
activities to improve water resiliency
• Identify methods for integrating water
utilities in community planning
Suggested activities to build
knowledge:
• Incorporate a utility tour to provide a
better understanding of drinking water
treatment plant operations
• Plan a facilitated breakout discussion to
walk participants through a response to
an incident - actual or hypothetical
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operations
ACTION
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COMMUNITY-BASED WATER RESILIENCY GUIDE
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COMMUNITY-BASED WATER RESILIENCY GUIDE
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COMMUNITY-BASED WATER RESILIENCY GUIDE
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COMMUNITY WORKSHOP
Overview
INVITING PARTICIPANTS
Explore Water
Interdependencies
Water Resilience
Action Plan Kit
Tools, Resources
and Templates
As a starting point, consider inviting critical water customers and local emergency
managers - those with a vested interest or those who need to work closely with the
water utility or emergency responders during a water crisis.
Questions to consider before extending invitations:
• Will you limit participants to those
within your immediate community?
• How many people can you
accommodate?
• How many attendees do you want to
include from each stakeholder group?
• What are the community goals
and desired outcomes of the
workshop?
• How will invitations be extended
(e.g., email, online registration
site, letter or phone)?
CONTACTING INVITEES
When inviting participants, consider
addressing the following in the
initial contact:
~ The purpose of the workshop
~ Why the invitee is important to a
successful event
~ How the invitee could benefit
from participating
~ What is expected of the
participants
~ General timeframe under
consideration for holding the
workshop
J LIST OF POTENTIAL
STAKEHOLDER GROUPS
J REGISTRATION FORM
TEMPLATE
J SUGGESTED SCRIPT-
FIRST CONTACT
P/ INVITATION TEMPLATE
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COMMUNITY-BASED WATER RESILIENCY GUIDE
SEPA
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COMMUNITY WORKSHOP
Overview
DOCUMENT LIBRARY
Explore Water
Interdeperidencies
Water Resilience
Action Plan Kit
Tools, Resources
and Templates
Ask attendees if they have preparedness documents they are willing to share with participants that can serve as
models, such as:
• Sample emergency standard operating procedures
• Call-down rosters or automated emergency notification lists
• Lists of critical users and emergency responders
If any of the stakeholders have experienced an actual water emergency or participated in an exercise with a water
component, participants may be willing to share after action reports or newspaper articles.
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COMMUNITY-BASED WATER RESILIENCY GUIDE
(KXKX>(XK>(>i^XKXK)
COMMUNITY WORKSHOP
Overview
ACTIVITIES & SUPPLIES
Explore Water
Interdeperidencies
Water Resilience
Action Plan Kit
Tools, Resources
and Templates
To ensure your workshop runs smoothly, the planning team should discuss and finalize all necessary "day of" activities
and materials several days in advance.
Event activities include:
• Pre-workshop registration
• Document/form preparation
• On-site check in
• Supply coordination
(e.g., flipcharts, markers)
• Audio-visual support
• Note taking
• On-site lunch coordination
Recommended supplies include:
• Audio visual equipment
(e.g., projector, laptop,
microphones)
• Flip charts and markers
• Pens and notepads
• Sign-in sheet
• Name tags and/or tents
W/ SIGN-IN SHEET TEMPLATE
s
~ Designate a representative to
create and manage the registration/
attendee list - including names, titles,
organizations, mailing addresses, email
addresses and phone numbers.
~ In advance, recruit volunteers to
prepare sign-in sheets, name tags, a list
of nearby restaurants (if you are not
providing lunch), evaluation forms and
any other needed materials.
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COMMUNITY-BASED WATER RESILIENCY GUIDE
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COMMUNITY-BASED WATER RESILIENCY GUIDE
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COMMUNITY WORKSHOP
Overview
WORKSHOP MATERIALS
Explore Water
Interdeperidencies
Water Resilience
Action Plan Kit
Workshop materials should be distributed to all
participants approximately four weeks before the
event. Materials should include:
• Agenda
• Location and parking information
• Lunch options (if applicable)
• Facility tour information (if applicable)
Tools, Resources
and Templates
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COMMUNITY-BASED WATER RESILIENCY GUIDE
Explore Water
Interdeperidencies
Water Resilience
Action Plan Kit
Tools, Resources
and Templates
(XXKK>(XKXKKK>t<>0
COMMUNITY WORKSHOP
Overview FINAL. WORKSHOP PREPARATIONS
You may want to conduct a site survey to discuss setup, inventory supplies and
test equipment.
On the day of the workshop, all partners and organizers should:
• Plan to arrive at least one hour before the event begins
• Set up and stage all equipment
• Check in with presenters
• Provide a "registration" or "check-in" table where participants can sign in
and pick up their meeting materials
• Check seating arrangements (group participants to encourage networking)
• Provide a display table for any handouts that participants wish to share
j FEEDBACK FORM TEMPLATE
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COMMUNITY-BASED WATER RESILIENCY GUIDE
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COMMUNITY WORKSHOP
Overview
CONDUCTING THE WORKSHOP
Explore Water
Interdeperidencies
Water Resilience
Action Plan Kit
Tools, Resources
and Templates
The moderator or facilitator plays a significant role in making
the event a success. Below are a few of the important tasks to
maintain the momentum:
• Keep speakers on schedule
• Check the "pulse" of the room. You may need to insert an
unplanned break if participants are growing restless.
• If there is a lag or hesitation to get started during discussions,
the Suggested Script for Moderators or Facilitators provides
conversation starter questions to engage participants
• Check for personal comfort (e.g., is the room too warm or too
cool?)
• Recap key decisions and action items
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COMMUNITY-BASED WATER RESILIENCY GUIDE
CKXXK>(>Q<>(>0#
COMMUNITY WORKSHOP
Overview WRAPPING UP THE WORKSHOP
Explore Water
Interdeperidencies
Water Resilience
Action Plan Kit
Tools, Resources
and Templates
After the workshop has concluded:
• Conduct a debrief with your planning team and facilitator to identify
lessons learned
• Send thank you notes or emails to all participants
• Develop and distribute a workshop summary with action items to all
speakers and participants
• Act on next steps and follow-up actions
• The Water Emergency Preparedness Improvement Plan will help you
document and track the progress of any next steps and action items
identified during your workshop. Establishing a working group or holding
follow-up meetings are excellent ways to continue the momentum and
ensure progress on identified action items.
= WORKSHOP SUMMARY TEMPLATE
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COMMUNITY-BASED WATER RESILIENCY GUIDE .
TOOLS, RESOURCES AND TEMPLATES
Overview
This page contains the tools, resources and templates embedded in the CBWR Guide. Use the templates as a starting
point and add to them as necessary. Save them to your computer before making any changes.
Explore Water
Interdependencies
Water Resilience
Action Plan Kit
Tools, Resources
and Templates
TOOLS AND RESOURCES
TEMPLATES
Water Sector Interdependencies and Community-Based
Water Resiliency Training
Route to Resilience
America's Water Infrastructure Act of 2018 (AWIA)
Water Sector Interdependencies Map
Power Resilience Guide for Water and Wastewater Utilities
Congressional Research Service, Energy-Water Nexus:
The Water Sector's Energy Use
Food Related Emergency Exercise Bundle (FREE-B)
A Critical Connection: The Water and Healthcare/
Public Health Sectors
Connecting Water Utilities and Emergency Management Agencies
FEMA Toolkit on Implementation of Community Lifelines
Suggested Planning Checklist
Half-Day Agenda Template
Full-Day Agenda Template
List of Potential Stakeholder Groups
Suggested Script - First Contact
Registration Form Template
Invitation Template
Sign-in Sheet Template
Feedback Form Template
Suggested Script for Moderators or
Facilitators
Water Emergency Preparedness
Improvement Plan
Workshop Summary Template
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