FY2003 OSWER Innovation Pilot Results Fact Sheet AEPA Collectins and Recycling Used Computers via a Reverse Distribution System The Environmental Protection Agency's Office of Solid Waste and Emergency Response initiated a series of innovative pilot projects to test ideas and strategies for improved environmental and public health results. This series of fact sheets highlights the innovative approaches, results, and environmental and economic benefits from the pilot projects that may be replicated across various sectors, industries, communities, and regions. PROJECT DESCRIPTION/INNOVATION EPA awarded an Innovation grant to the Product Stewardship Institute (PSI) to study the costs and potential benefits of collecting used electronics through a "reverse distribution network" as an alternative to traditional disposal in the municipal solid waste stream. Reverse distribution essentially uses the same retail stores that people buy electronic equipment from as a collection point for used electronics, to make the disposal process convenient for households and businesses. This project represented the first attempt to apply reverse distribution concepts to the electronics retail industry, as well as the first shared responsibility partnership between electronics retailers and their suppliers. Several retailers already managed used electronic products from returns, lease exchanges, and the replacement of their own equipment. However, none of the financial models for calculating costs for a national collection, transportation, and recycling infrastructure had considered the cost savings from backhauling used electronics by reversing the existing distribution system. BACKGROUND Used electronic products are the most rapidly growing waste problem in the world due to their toxicity, amount, volume, and rapid obsolescence. A1999 study by the National Safety Council estimated that more than 20 million personal computers became obsolete in the United States in 1998, and estimated that 300 million computers would become outdated by 2004. The components in discarded computers and other electronics contain numerous toxic substances, including lead, mercury, cadmium, copper, lithium, brominated • Collected and recycled 4,522 units of used computer equipment weighing 57 tons at a cost of $7,983.10.. • Determined recycling costs were about one-third below market value, translating to 28.9 cents per pound for retail equipment and 33.7 cents per pound for commercial equipment in a non-pilot setting. • Staples implemented the first national retail electronics collection program based on the EPA Innovation pilot. flame retardants and phosphorus. These toxic materials can be released to the environment as leachate from landfills or as air emissions from waste-to-energy facilities, posing a threat to human health and the environment. State and local governments lack the necessary infrastructure and funds to properly manage these materials. In December 2000, the PSI held the country's first national Product Stewardship forum and focused on electronic products among five priority waste streams. Partly as a result of this forum, the National Electronics Product Stewardship Initiative (NEPSI) emerged in 2003. Coordinated by PSI, the NEPSI was a formal national dialogue among electronics manufacturers, state and local government agencies, recyclers, and non-governmental organizations. Through NEPSI, PSI developed an electronics management system that shared responsibility among manufacturers, retailers, governmental and non- governmental organizations. ------- PROJECT SUMMARY Initiated in 2003, the pilot involved a six week electronic equipment collection period in Summer 2004. During this time, the office supply company Staples collected and recycled computer equipment including computer processing units (CPUs), computer monitors, laptops, large peripherals (e.g., printers, fax machines, desktop copiers, scanners) and small peripherals (e.g., keyboards, mice, speakers, cables) from customers at 27 retail stores and 14 businesses in five northeastern states. Through reverse distribution, Staples transported the materials from multiple collection points to its distribution centers and on to the designated recycler, Envirocycle. The cost and customer satisfaction data collected through the electronics management system were evaluated, and the suitability of the reverse distribution model for national program expansion was assessed. The pilot was part of EPA's "Plug-In to eCycling" Project, which added additional financial and technical support and the participation of 10 computer manufacturers including Apple Computer Inc., Brother International Corp., Dell, Epson America Inc., HP, Intel, Lexmark International Inc., Panasonic, Sharp Electronics Corp., and Sony Electronics Inc. These manufacturers agreed to cover the cost of processing their own brand equipment, as well as to pay a portion of the cost to manage computers from non-participating companies for electronic equipment collected by the pilot. RESULTS This pilot project demonstrated the feasibility and cost- effectiveness of electronics retailers taking back unwanted computer equipment using a reverse-logistics collection, transportation, and recycling model. From an operational perspective, the program was easy to implement and well suited for national expansion. Project data confirmed both a clear need and an opportunity to expand the collection of used electronics at retail outlets. The pilot computer recycling service was well received by retailers and the public, and it was determined that any costs incurred by Staples could be offset by a fee charged to customers, if needed. The data collected enabled Staples to understand the degree to which the reverse distribution collection approach could be part of the company's sustainable business model, and how it could be implemented on a national scale. Each company that participated in this study Lead: Product Stewardship Institute Sponsor: U.S. EPA Region 1 Other Partners: • Envirocycle • Staples, Inc. • States of Connecticut, Maine, Massachusetts, and Rhode Island • Ten computer manufacturers OSWER Innovation Projects: www.epa.gov/oswer/iwg/pilots EPA WasteWise Electronics Challenge: www.epa.gov/epawaste/partnerships/wastewise/challenge/ electronics.htm EPA's Plug-In to eCycling Program: www.epa.gov/wastes/partnerships/plugin/computers.htm Product Stewardship Institute: www.productstewardship.us Staples EcoEasy Program: www.staples.com/sbd/cre/marketing/ecoeasy/index.html indicated that Staples had provided a valuable service and made it easy to collect the equipment. All project participants wanted to see the program continue. 2010 UPDATE Following this pilot project, Staples continued to offer computer recycling in its Seattle area stores. And in 2007, based on the successes of this project, Staples started the first national retail electronics collection program. Today, through its EcoEasy Program, in partnership with EPA and other environmental organizations, the retailer accepts computers, monitors, printers, fax machines, cell phones, and ink and toner cartridges for recycling for a small fee to help offset recycling costs. Smaller items like keyboards, mice and speakers are free to drop off for recycling. Since the pilot was conducted, several other computer manufacturers and retailers now provide a variety of convenient opportunities to recycle computers including, Best Buy, Dell, Sony, HP, Office Depot, NEC, Toshiba, Fujitsu, and Reconnect (a Dell and Goodwill partner). A United States Environmental Protection m m Agency OSWER Innovation Pilot Results Fact Sheet — Collecting and Recycling Used Computers via a Reverse Distribution System July 2010 ------- |