oEPA

United States
Environmental Protection
Agency

Distribution System Water Quality

Protecting Water Quality Through Finished Water
Storage Facility Inspection and Cleaning

Finished water storage facilities are used to provide water, equalize pressure under high water demand, and serve as emergency
backup supply. Inspecting and cleaning finished water storage facilities helps to maintain water quality in the distribution system
and identify repairs needed to maintain infrastructure integrity. Water quality in storage facilities can be affected by corrosion
products, biofilms, sediments, and structural breaches that allow contaminant entry. This fact sheet is part of EPA's Distribution
System Toolbox developed to summarize best management practices that public water systems (PWSs), particularly small systems,
can use to maintain distribution system water quality and protect public health.

Water Quality Risk Factors in Finished Water Storage Facilities

•	Storage facilities are susceptible to sanitary risks from nearby contaminant
sources (e.g., ambient water, animals) when the integrity of barriers is
compromised (e.g., gaps and cracks, open access hatches, broken vent
screens).

•	Opportunistic pathogens such as Legionella occur naturally in supply sources
and can thrive in finished water storage facilities under certain conditions

•	Conditions inside storage facilities such as temperature, pH, and the
presence of corrosion products, biofilms, and/or sediments can affect
pathogen growth.

•	High water age in a finished water storage facility can lead to reduced
concentrations of disinfectant residuals, encouraging microbial growth, and
can also lead to elevated concentrations of disinfection byproducts (DBPs).

Inspection and Sanitary Survey Practices

•	Exterior inspections of storage facilities on a regular basis can identify signs
of compromised site security, signs of vandalism or storm damage, signs of
bird or animal entry, and issues affecting the facility's physical integrity.

•	Interior inspections performed on a regular basis can be used to monitor the
presence of corrosion products, biofilms, sediments, check the integrity of
internal facility structures (e.g., mixers), and check the status of internal and
external coatings.

•	Due to safety and liability concerns, some PWSs conduct exterior inspections
using drones or other machines equipped with cameras rather than requiring
staff to climb tall ladders or enter confined spaces.

•	Sanitary surveys1 identify potential risk factors (e.g., contaminant sources,
physical gaps in storage facility or components), and follow up on
maintenance needs identified in the last inspection.

1 Sanitary surveys are onsite assessments required by federal drinking water rules (40 CFR
Parts 142.14-16,141.401 and 141.723) and conducted by primacy agencies every 3 to 5
years.

Disclaimer: To the extent this document mentions or discusses statutory or regulatory authority, it does so for
information purposes only. It does not substitute for those statutes or regulations, and readers should consult the
statutes or regulations themselves to learn what they require. The mention of trade names for commercial
products does not represent or imply the approval of EPA.

Examples of Utility Actions

A PWS serving 9,000 people in the
western U.S. experienced a
waterborne disease outbreak with
more than 400 reported cases of
illnesses (approximately 120
laboratory-confirmed) and one
fatality. The outbreak was traced to
Salmonella typhimurium from animal
waste contamination in a finished
water storage facility. The PWS issued
a bottled water advisory, Do Not Use
order, and boil water advisory, and
then hyperchlorinated the storage
facility and the rest of the distribution
system prior to bringing them back
into service.

A PWS serving 9,500 people in the
northeastern U.S. traced coliform
bacteria occurrence in the distribution
system to two old finished water
storage facilities. In response to the
microbial threat, the PWS
implemented a boil water order,
inspected the water storage facilities,
removed accumulated sediment,
recoated the interior and exterior
surfaces, repaired gaps in the roofs,
and flushed and disinfected the
distribution system. Following these
actions, water quality was restored.
Later, the outdated storage facilities
were replaced with a modern
prestressed concrete facility.


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Cleaning Practices

•	Storage facility cleaning can include the following:

o Removing sediment and corrosion products from the facility
floor with hoses, shovels, pumps, brooms, and/or pressure
washing.

o Removing biofilm and other debris from facility walls by
pressure washing and/or chemical agents.

•	The optimal frequency and type of cleaning may vary depending
on facility age and condition, inspection results, water quality,
and operating conditions.

•	Interior inspections and cleaning generally require removing the
facility from service and draining. A facility could remain in
service, and fuil of water, if inspection and cleaning are
conducted by a diver or a remotely operated vehicle. Cleaning,
in this case, may be limited to removal of loose sediment.

Return-to-Service Practices

•	If a storage facility is taken out of operation for interior
inspection and cleaning, it should be disinfected before it is
returned to service.

Many states require sampling to verify
disinfectant residual and the absence of
coliform bacteria before a facility is returned
to service.

If coatings are applied to interior surfaces,
sampling may be required to demonstrate
that the coating is not leaching volatile
organics into the finished water.

Table 1. Resources and Guidelines for Storage Facility Inspection and Cleaning

Resource Title and URL

Relevance to Storage Facility Inspection and Cleaning

ASDWA. 2020. Distribution System Survey White Paper

https://www.asdwa.org/

Summarizes survey findings on topics that include current
state requirements for storage facility inspection and
cleaning.

USEPA. 2019. Sanitary Survey Field Reference: For Use
When Conducting a Sanitary Survey of a Small Water
System. EPA 816-R-17-002 at

https://www. eDa.gov/dwreginfo/sanitarv-survevs.

Reviews common issues connected with the design and
operation of finished water storage facilities that can
contribute to water quality problems.

AWWA. 2017. M68 Manual of Water Supply Practices.
Water Quality in Distribution Systems, 1st Edition.

https://www.awwa.org/. Note: There mav be a fee
associated with obtaining this resource.

Explains how the integrity of storage facilities and related
components affects water quality. Describes how
inspection and cleaning practices can help maintain water
quality.

AWWA. 2013. AWWA Manual M42 Steel Water Storage
Tanks

https://www.awwa.org/. Note: There mav be a fee
associated with obtaining this resource.

Describes maintenance practices for steel facilities and
related appurtenances, coating systems, and cathodic
protection systems. Describes how to inspect facilities
during construction.

GLUMRB. 2018. Ten States Standards.

https://www.mngovpublications.com/catalog/Default.asp?

Describes minimum requirements for facility design to
accommodate cleaning and maintenance activities, and to
provide safe access for inspections and maintenance.

CataloglD=21656&Provider_ID=1241868 Note: There may
be a fee associated with obtaining this resource.

Office of Water (4606)
EPA 815-F-22-001
April 2022


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