oEPA

United States
Environmental Protection
Agency

Distribution System Water Quality

Protecting Water Quality Through Distribution System
Flushing

Flushing can be an important maintenance technique to remove stagnant water, restore disinfectant residual, remove loose
deposits, and scour pipe surfaces. Flushing can reduce water age and address water quality complaints. Flushing involves opening a
distribution system connection and allowing water to discharge from the system. Depending on public water system (PWS) needs,
flushing is performed on a scheduled or unscheduled basis. This fact sheet is part of EPA's Distribution System Toolbox developed
to summarize best management practices that PWSs, particularly small systems, can use to maintain distribution system water
quality and protect public health.

Water Quality and Flushing

•	Flushing may be performed as part of a regular maintenance program to
scour pipe surfaces and remove loose sediment, biofilm, and scale.

•	Flushing may also be performed in response to low disinfectant residual,
positive coliform results, evidence of nitrification, or customer water quality
complaints about turbidity or other aesthetic issues.

•	Benefits of flushing can include removal of stagnant water, reduced
distribution system water age, increase disinfectant residual, lower
heterotrophic bacterial counts, and lower concentrations of disinfection
byproducts.

•	Depending on the technique used, flushing might only result in an exchange
of bulk water and not removal of sediment, biofilm, or scale.

•	Depending on flushing velocity and method, flushing can loosen and
mobilize sediment in the pipe without fully removing it.

Flushing Programs and Techniques

•	Flushing programs can be categorized as scheduled or unscheduled;
comprehensive or targeted; and conventional or unidirectional.

•	Scheduled flushing is a component of a routine preventive maintenance
program, whereas unscheduled flushing is often conducted in response to
customer complaints or water quality changes.

•	A comprehensive flushing program covers the whole distribution system,
while a targeted program focuses on select areas of the system.

•	Conventional flushing involves fully opening one or more hydrants and
using the available flow rate. Care needs to be taken about disturbing
sediment, or else it can spread to nearby customers.

•	Unidirectional flushing is a planned, organized, sequential technique that
begins from a clean starting point. It involves closing isolation valves to
direct flow to the flushing hydrant. This minimizes the spread of sediment
to other parts of the system and produces a higher velocity of flow.

•	Spot flushing is used to remove stagnant water from low water use areas
such as dead-end water mains. Spot flushing can be performed on a regular
schedule at areas with known problems (e.g., a history of customer
complaints) or can be performed when needed (e.g., based on water
quality parameters).

Disclaimer: To the extent this document mentions or discusses statutory or regulatory authority, it does so for
information purposes only. It does not substitute for those statutes or regulations, and readers should consult
the statutes or regulations themselves to learn what they require. The mention of trade names for commercial
products does not represent or imply the approval of EPA.

Examples of Utility Actions

A PWS in the western U.S. serving
nearly one million people conducting
monitoring under the Revised Total
Coliform Rule observed positive
coliform sampling results. In
response, they first conducted spot
flushing near the coliform sampling
sites to remove water with low
disinfectant residual, and then
increased the chloramine dosage and
implemented unidirectional and
conventional flushing to increase and
maintain the disinfectant residual.
The coliform results were corrected
in about five weeks.

A PWS in the eastern U.S. serving
6,000 people struggled to maintain a
disinfectant residual >0.1 mg/L at far
reaches of the distribution system.
The PWS implemented a spot
flushing program with automatic
flushing units in three problem areas
and free chlorine residual increased
to >0.2 mg/L in those areas.

Spot Flushing Application

Image Source: Confluence Engineering Group.
Used with permission.


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Planning a Flushing Program

v Review state and local regulations for flushing and water discharge
requirements.

v Establish specific water quality goals to be achieved by flushing,
v Review flushing techniques and policies to identify ways to reduce

costs and increase benefits,
v Review operational records and verify that the system has sufficient

hydraulic capacity to support flushing,
v Consider whether the flushing program can be coordinated with a

valve exercising program and/or hydrant testing program,
v Update flushing procedures and maps as needed,
v Prepare and distribute customer notifications about flushing activities.

Table 1: Resources and Guidelines for Distribution System Flushing

Resource Title and URL

Relevance to Distribution System Flushing

ASDWA. 2020. State Drinking Water Distribution
System Survey. https://www.asdwa.org/

Summarizes survey responses from states; topics
include requirements and recommendations for
distribution system flushing protocols and
programs.

Hill et al. 2018. Use of Flushing as a Corrective
Action Under the Revised Total Coliform Rule.
Project #4653. https://www.waterrf.org/. Note:
There may be a fee associated with obtaining this
resource.

Reports research findings and guidance on the
effectiveness of flushing in keeping the distribution
system clean.

AWWA. 2014. M28 Rehabilitation of Water Mains.

https://www.awwa.org/. Note: There may be a fee
associated with obtaining this resource.

Provides guidance on selecting water-main
rehabilitation techniques, including cleaning
techniques such as flushing.

WHO. 2004. Safe Piped Water, Managing Microbial
Water Quality in Piped Distribution Systems.

https://www.who.int/

Provides guidance on water main maintenance and
planning, including flushing.

High Velocity Unidirectional Flushing to
Remove Hydraulically Mobile
Contaminants

Office of Water (4606)
EPA 815-F-22-003
April 2022


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