Water Utility Emergency Field Guide:

Kentucky - Emergency Management Area 13

When you need help:

You are not alone during an emergency!

Help is available through local, county, state, and non-
governmental organizations.

Request assistance from your local resources first (police, fire, health, local Emergency
Operations Center or EOC, and existing mutual aid and assistance partners - if applicable).
Contact your County Emergency Management (EM) office or EOC for additional assistance
(see numbers on next page) if needed AND be prepared with:

a)	Your utility's name, address, and contact information.

b)	The address where the resource is needed, and Global Positioning System or GPS
coordinates if you have them.

A description of the emergency and magnitude (what happened, how large is the affected
area, how many people will be affected).

What you need (kind and type of resource, such as a Type IV generator: a trailer-mounted,
400 KW, sound attenuated, multi-voltage panel, 3-phase generator). Resource typing, or
categorizing and describing resources, is vital during an emergency. Be sure to fully
describe the function and specific capabilities of the requested resources to avoid confusion.
When you need the resource by (how urgent is it) and how long you will need it for.

If you need a qualified operator for the requested equipment.

Don't forget to ask for an anticipated delivery date, time, and a point of contact, if available.
Your County EM or EOC will follow up with you, but you can check back if necessary. There
may not be a formal tracking number assigned to your resource request at the County level.
If your County EOC is not activated, the County EM coordinator should still be able to help
you. If you are unable to reach the coordinator, contact the State EOC at (502) 607-1637 or
(800) 255-2587 for 24/7 assistance. The State EOC can coordinate your resource request with
the County EM or EOC.

Utilize mutual aid and assistance agreements such as the Kentucky Water/Wastewater Agency
Response Network (www.kywarn.org) to request resources from other utilities.

c)

d)

e)

f)

g)

Keep in Mind:

If the County cannot fulfill your resource request, they will look to neighboring counties.
If the neighboring counties cannot fulfill your resource request, your County will forward it to
your area's Emergency Management Coordinator, and to the State EOC. All will try to locate
the resource within Kentucky.

If the State EOC cannot fulfil l your resource request, they may use their Emergency Manage-
ment Assistance Compact (EMAC) coordinator to access resources in other states.

The State EOC may also contact the federal government for assistance through FEM A. This
can be a lengthy process (at least 3 days), so don't wait too long to ask for help.

Not all assistance will be free-of-charge. You may be responsible for some or all of the costs.
The best way to make sure you get what you need is to have pre-disaster contracts and mutual
aid and assistance agreements. If you wait until after the disaster to plan, it may be too late.

July 2008


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Who To

Kentucky Department of Environmental
Protection (24/7 numbers)

Environmental Emergency
(including water and wastewater)
800-928-2380 or 502-564-2380

Technical and Regulatory Assistance
800-926-8111

EM Area 13 Phone Numbers*:

State EOC 24/7
502-607-1682
or 800-255-2587

EM
Area

13

Bourbon County

525 High St., Suite 316
Paris

859-987-2151

859-987-2100 - After hours

Clark County

34 S. Main St.

Winchester

859-745-7415

859-745-4463 - After hours

Estill County

177 Broadway St.

Irvine

606-723-6533

606-723-3091 - After hours

Fayette County

166 N Martin Luther King Blvd.

Lexington

859-258-3784

911 - After hours

Garrard County

308 West Maple Ave.

Lancaster

859-792-4786

859-792-3023 - After hours

Harrison County

Court House

111 South Main St., Suite 201

Cynthiana

859-234-7180

859-235-0588 - After hours

Jessamine County

200 South Main St.
Nicholasville
859-887-5447 - 24/7

Madison County

560 S. Keeneland Dr.

Richmond

859-624-4787

859-887-5447 - After hours

Nicholas County

107 E. Chestnut St.
Carlisle

859-289-3710 - 24/7

Powell County

Powell County Courthouse

Court St.

Stanton

606-663-5010

911 - After hours

Woodford County

103 South Main St., Room 12

Versailles

859-873-3170

859-873-3126 - After hours

r Phone numbers can change,
so be sure to check contact
information on a regular basis.

Mutual aid and assistance is available on a voluntary basis from other utilities through membership
in the Kentucky Water/Wastewater Agency Response Network (WARN) System. The KY WARN
website is available at www.kvwarn.org.

Other organizations that can help you locate resources in the event of an emergency are:

	Kentucky Rural Water Association: 270-843-2291

	Kentucky American Water Works Association: 502-550-2992

	Kentucky Water and Wastewater Operators' Association: 502-226-8149

	Kentucky Rural Community Assistance Partnership: 502-875-5863 or 800-456-3452

July 2008


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