Pesticide Environmental Stewardship Program Member Handbook March 2010 ------- Forward What You Will Find In This Handbook This Pesticide Environmental Stewardship Program (PESP) handbook is a resource with information to help prospective members to learn about PESP, to understand how the program works, and to assist in applying for membership. The handbook also provides a reference for established PESP members. This document will be updated periodically and new versions will be posted at our website - epa.gov/pestwise. Why Join PESP? Joining PESP gives your organization the opportunity to demonstrate a leadership commitment to environmental stewardship. Membership enhances public perception of your organization, customer support, and employee morale. PESP publicly recognizes members who demonstrate an active commitment toward achieving PESP's environmental stewardship goals. Recognition comes in the form of articles on our website, feature articles in our newsletter, reports, press releases, and awards. Are you interested? Want to be a member? You may apply at any time during the year! i ------- Table of Contents I. Introduction 1 II. Eligibility for Membership 4 III. Membership Groups 4 IV. Commitments and Benefits 5 V. How to Apply for Membership 10 VI. Strategies, Reporting and Marketing 13 VII. Performance Measurements 16 VIII. PESP Logo: Use and Restrictions 18 IX. PESP Awards 18 X. Disclaimer 18 Appendix A: Pest Management Professionals 19 ii ------- I. Introduction Welcome to the Pesticide Environmental Stewardship Program (PESP)! PESP is a voluntary program that fosters partnerships with pesticide users, educators, and related organizations who engage in reducing potential health and environmental risks associated with pests and pesticide use and in implementing pollution prevention strategies. PESP members are organized into one of four groups (according to pesticide use where people Live, Work, Play, and Farm) and progress through three tiered steps (Bronze, Silver, and Gold) to achieve the maximum benefit in the program. PESP members distinguish themselves as stewardship leaders in their respective fields of business and practice. Who We Are PESP is the only Federal stewardship organization that engages commercial, private, and public users of pesticides in a partnership program that reduces risk, seeks alternative methods, and disseminates new approaches to meet pest management challenges everywhere we live, work, play and farm. Our Vision PESP is the Environmental Protection Agency's lead program reaching pesticide users in every sector where we live, work, play, or farm, to improve management of pesticide uses, to chart sustained excellence in reducing risk, to educate others, and to achieve full implementation of every aspect of Integrated Pest Management (IPM). Our Mission PESP is moving forward to significantly reduce pesticide risk, expand IPM, and environmental stewardship efforts to: Focus on implementation of IPM and sustainable pest management practices where pesticides are most used: where we live, work, play, and farm Inspire and guide members through the process of adopting IPM Showcase leadership organizations, that is, members that sustain PESP objectives and promote stewardship practices to the public and their peers in their areas of expertise Provide members with technical guidance, direction, and incentives Our Goals Increase public understanding of pests and pesticide risk Create public demand for lower risk and environmentally sustainable approaches to pest control Assist members in decreasing pesticide risk through the adoption of IPM practices and promoting a prudent and practical use of pesticides 1 ------- Promote implementation of the National IPM Roadmap (www.ipmcenters.org/IPMRoadMap.pdf) that provides a national framework for IPM Provide resources, information, and support to guide members in accomplishing program goals Acknowledge and award distinguished members for their high level of sustained stewardship in this program PESP History and Members The Environmental Protection Agency (EPA) recognizes the need to protect public health and the food supply with efficient, cost-effective pest control. EPA regulates the use of pesticides for both agricultural and non-agricultural purposes under the Federal Insecticide, Fungicide, and Rodenticide Act (FIFRA). The law requires EPA to review uses of a new pesticide, as part of the Agency's registration process, before allowing the sale and use for pest control in the United States. At the same time, the law requires EPA to review the uses of older pesticides through processes called registration review. As a part of these review processes, EPA conducts human health and environmental risk assessments, upon which regulatory decisions are based. The Pesticide Environmental Stewardship Program (PESP) is guided by the principle that, even in the absence of additional regulatory mandates, the informed actions of pesticide users reduce risk even further. PESP promotes the adoption of innovative, alternative pest control practices that reduce potential pesticide risk. The Environmental Protection Agency established PESP in 1994 as a voluntary partnership program to reduce pesticide risk and announced the first six PESP Partners. In 1995, EPA expanded the program to include organizations that train, educate, or influence pesticide users and, thereby, reduce pesticide risk. The tradition of building partnerships continues today and PESP members represent established leaders or aspiring organizations that seek recognition for excellence in meeting stewardship objectives. By joining PESP, organizations pledge that environmental stewardship is an integral part of their pest management practice. For example, many members are adopting the use of biopesticides such as microbial pesticides, pheromones, or natural compounds that target specific pests. PESP advocates adoption of integrated pest management (IPM) programs and practices. IPM is the coordinated use of pest and environmental information with available pest control methods (chemical, structural, etc.) to prevent unacceptable levels of pest damage by the most economical means and with the least possible hazard to people, property, and the environment. PESP is coordinated by the Office of Pesticide Programs' Biopesticides and Pollution Prevention Division. Top performing PESP members are assigned a liaison from the Office of Pesticide Programs or an EPA Regional Office. The liaison works with the member to provide assistance in developing and implementing a PESP strategy as well as sharing information on EPA activities and funding opportunities to support strategy implementation. 2 ------- EPA recognizes the performance of outstanding members by selecting PESP Champions. This award, first given in 2002, distinguishes members by publicizing their outstanding efforts for promoting IPM, reducing pesticide risk, and for their extraordinary level of commitment to the PESP mission and objectives. From 1994 to the present, membership in PESP increased from six charter members to over 200 members. Today, members take a strategic approach to reducing pesticide risk by undertaking specific, measurable activities. The PESP strategy process keeps all participantsmembers and EPAfocused on the goal of pesticide risk reduction. PESP members were initially grouped into sectors for the purposes of organizational efficiency and technology transfer. PESP now uses a three-tiered membership framework (Bronze, Silver, Gold) with four distinct member groupsLive, Work, Play, and Farm. PESP members are leaders in their respective field or discipline and are committed to developing forward looking member strategies; adopting and tracking certain appropriate measures; submitting annual reports; and in return PESP provides recognition, support, use of the PESP logo, as well as other benefits described in this handbook. Getting Started You may apply for membership at any time. Submitting an application initiates a sequence of events including the review of your initial application and annual review of your strategy and annual reports (See 'PESP Annual Time Line' in Section V). The following sections define who is eligible to join, where a prospective member fits into the program, as well as the application process. At anytime, if you wish to discuss your application or any aspect of your existing membership, contact us at 800-972-7717 or by e- mail at pesp.info@epa.gov. We understand that prospective members will have questions concerning: Completing an application Help in developing a PESP strategy Assistance in selecting measures appropriate for your organization When your organization becomes a member of PESP, you will receive a welcome kit, and will be subscribed to our newsletter. You will also have access to the following services: Answers concerning updates to your membership Help refining your PESP strategy and adopting measures appropriate for your organization Access to information on EPA activities Access to information on funding opportunities to support strategy implementation Branding and marketing opportunities 3 ------- II. Eligibility for Membership The following information helps to make an initial determination regarding whether an organization or a group is eligible to apply. If you have questions concerning eligibility, contact us by e-mail at pesp.info@epa.gov. PESP members include: Organizations that use pesticides Organizations that represent pesticide users Organizations that have influence over the pest management practices of pesticide users To learn more about current PESP members and their work, visit: epa.gov/pestwise PESP members do not include: Pesticide manufacturers and registrants Pesticide producer industry associations Equipment manufacturing companies or associations Companies interested in promoting their products may have something to offer PESP members, especially those who seek new solutions to the handling and use of pesticide products, however, the commercial and promotional nature to these organizations does not fit PESP objectives. PESP is not directly part of, but is complementary to, the regulatory activities that are part of the Office of Pesticide Programs' mission to register and review pesticides. Information related to registration of pesticide products or their review is outside the scope of the PESP. III. Members and Membership Groups Although PESP members represent diverse segments of the pesticide user community, they often share common pesticide challenges. To address this, our membership is further divided into four groups of members who share common interests, such as community IPM or sustainable agriculture. As a PESP member, you will be placed in the group that is most relevant to the majority of your organization's activities. Live - This group is for members who manage pests in and around homes and gardens where pesticides are often used. Work - The focus here includes a workplace or school where IPM practices incorporate use of pesticides to manage pests in commercial or institutional buildings and to maintain landscapes. Play - Pests present challenges in recreational areas where pesticides are used in public and private facilities, turf for sporting venues, park areas, and other recreational sites, such as swimming pools. Farm - PESP members in this group are part of modern agriculture that maintains the quality and quantity of crops through use of pesticides and by adopting new IPM techniques. 4 ------- The four PESP member groups are summarized in Table 1. If you have any questions regarding which group is best for your organization, contact us for further guidance on placement. Table 1. Membership Groups Live Work Members who manage pests in and around homes and gardens where pesticides are often used. Examples of members in this group include: Local, state, and federal governments Landscaping retailers Gardening retailers and associations Environmental organizations Landscaping service providers Landscaping associations Homeowner associations Members related to how people might use or be exposed to pesticides at work. This includes organizations that handle pesticides or herbicides as part of their job. Examples of members in this grouping include: Utility companies Office buildings Industrial sites Schools Hospitals Pest management professionals Pest management associations Play Farm Members related to how people might be exposed to pesticides in recreational areas. Examples of members in this grouping include: Golf courses Parks Recreational areas Shopping centers Sports venues Vacation and entertainment destinations Members related to pesticides in agricultural settings. Examples of members in this grouping include: Growers Grower associations Food processors Agricultural researchers IV. Commitments and Benefits An active commitment to PESP leads to benefits over time as is illustrated in Table 2. Commitments PESP Strategy Developing a PESP strategy is the first step toward membership. The strategy is a document where a member lists selected measures the organization commits to track over time. The strategy is forward lookingover a span of five yearsto plan and anticipate a member's participation in PESP. This handbook addresses the kinds of member activities and measures that you can adopt when developing your strategy. Members are responsible for updating their strategy as needed (for example, on an annual basis). All member strategies are posted on the PESP web site and serve as models or strategic resources for one another. 5 ------- Annual Reports Members submit a report on each year's activities. This includes quantitative information related to tracking selected measures or information related to progress made as outlined in a new member's initial strategy. Measures PESP expects the number and types of measures an organization commits to tracking will be reasonable, obtainable, and appropriate for your organization. Section VII will assist you in choosing measures for your PESP strategy. The measures as listed in this handbook may not include a unique measure that you may bring to the program! PESP is flexible and open to considering new measures to add to the list. Benefits Table 2. Benefits by Membership Tier Bronze Silver Gold Listing on PESP web site ALL Bronze ALL Bronze and Silver as member advantages plus: advantages plus: Materials for members to Customized certificate Customized certificate announce and promote indicating PESP Silver indicating PESP Gold their status as a PESP status status member Eligible for recognition Invitation to present at Invited to attend PESP awards PESP meetings meetings Eligible to use PESP Special recognition at Subscribed to PESP outreach products PESP meetings and newsletter Assigned liaison events Notices about Office of Elevated presence on Pesticide Programs news PESP website Guidance on how to At least one feature achieve Silver and later article or success story Gold status in a PESP publication within one year of attaining Gold member status Use PESP logo The benefits of PESP membership include: Member Access to Information All members receive informational updates on happenings in PESP, as well as EPA's Office of Pesticide Programs, through the PESP electronic newsletter. National PESP- related meetings every two to three years serve as a valuable venue for disseminating information to PESP members. 6 ------- One additional way that PESP members can get the information they need is through liaisons. Silver level members are assigned a liaison, an EPA staff person, who can potentially coach the member on steps leading toward the Gold level. Once Gold level membership is attained, members continue to work with their liaisons to find new ways to achieve even higher levels of stewardship. Improved Perception and Support Membership enhances public perception of a participating organization as a leader in environmental stewardship. This includes customer perception for either a service or non- profit member. Active members distinguish themselves by adhering to the PESP goals and in turn gain recognition for sustained participation. Every member is able to identify themselves as a PESP member at every stage of their participation in the program. Gold level members are eligible to use the PESP logo. The logo is a visible sign distinguishing your accomplishments and participation in PESP. Public Recognition PESP publicly recognizes members through: Articles in a PESP publication or newsletter Feature on the PESP website Published success stories Coverage in press releases PESP awards Recognition through trade journals or pertinent magazines where your customers read about you! Membership works two ways! The stronger your commitment to reducing risks from pesticides and being a part of PESP, the more we will commit to promoting your organization as an environmental steward. Gold level members receive the most visibility in the program. Technology Transfer Workshops and symposia provide PESP members with a forum to address industry- specific challenges and solutions Awards ceremonies provide PESP members with the opportunity to network Notifications regarding new approaches, IPM tools, pesticide alternatives, or other options of potential benefit to our members Information exchange through the PESP website and publications 7 ------- Additional Benefits PESP is designed to be flexible and works with membership supported programs and goals. Support for members' existing outreach programs by leveraging member efforts with EPA resources Support for members' existing certification programs, for example, by providing feedback on program elements using scientific expertise within EPA Umbrella memberships for trade associations Use of PESP logo, according to EPA and PESP guidelines Commitments and Tiers All members affirm that environmental stewardship is an integral part of pest management. They commit to measuring outcomes of their environmental stewardship efforts and to pest management practices that reduce risks to humans and the environment. Examples of measurable outcomes include a reduction in pounds of pesticide applied or number of employees trained in IPM methods (See Table 5 for a listing of other types of measures). This commitment is captured in each member PESP strategy. Annual reviews of member progress offer potential advancement from tier to tier. This advancement carries with it a corresponding demonstrated commitment to pesticide risk reduction measures. New members enter the program at the Bronze tier. All members report annually, with Bronze members submitting reports that may simply be in a narrative style - simply because they have yet to report on their selected environmental performance measures. Silver and Gold members will continue to provide a narrative for the year's activities as well as include tracking information on their selected measures. Depending on progress, a member may be eligible to move up to the next level in a relatively short time. For example, a Bronze member may be eligible for the Silver level after one year. Thereafter, depending on measures and other progress, a member may achieve the Gold level, as early as, in another year. Members must submit applications to move from one tier to the next. An EPA Review Panel will evaluate a member's application and may recommend that the member be moved to the next tier. This progression is based on the idea that Bronze members will report in narrative style until they have measures to report. Once a member can report on their measures and establish a baseline of performance, they may apply for the Silver level. Silver members will continue to provide a narrative as well as track quantitative measures. Silver members may apply for the Gold level once they can show a sustained and significant level of improvement with regard to their specified risk reduction and/or educational goals. Also, when applying for the Gold level, PESP expects the member's application will include information on the organization's lessons learned as a PESP member, as well as information on accomplishments related to technology transfer. 8 ------- Table 3. General Membership Commitments Commitment Bronze Silver Gold Area All Bronze commitments plus All Silver commitments plus Overall Commit to tracking measures Report on measures Demonstrate significant and sustained progress in reducing pesticide risks Steps to Submit a Complete an Complete an Membership membership application for Silver application for Gold application and PESP strategy that includes how performance measures will be tracked status status Performance Commit to track Submit an annual Demonstrate information report containing significant and related to specific quantitative sustained progress measures performance data in reducing Submit annual pesticide risk report which Give back to the includes narrative IPM community, for description of example, through progress made in technology transfer meeting goals set or lessons learned in risk reduction about specific IPM Strategy tactics Designate an IPM leader within the organization 9 ------- Pest Management Professionals Although all members fit into one of the four PESP groups (Live, Work, Play, or Farm), PESP expectations and requirements can be tailored to meet the characteristics of a particular set of members. This distinguishes a unique approach for that set of members. For example, specific membership commitments have been developed for Pest Management Professionals (PMP). While the term pest management professional may have a broad definition, it is more narrowly defined in relation to certain PESP members. Within PESP, PMPs are defined as commercial businesses that provide pest management services (for example, pest control in and around buildings) for homeowners, schools, hospitals, and public and private facilities, including warehouses. Refer to Appendix A for more information related to this unique approach for PMPs. V. How to Apply for Membership You may apply at any time during the year. Your application initiates a time sequence of events including the review of your initial application and annual review of your strategy and annual reports. In this section you will learn about the PESP Time Line, application forms, information required to complete your application and how this fits our annual review cycle. PESP Annual Time Line: Each year comes with activities for those who submit applications, update information, make annual reports, and request promotion within PESP. Table 4 provides an overview for member activities as well as PESP-related events or deadlines that come on an annual basis. 10 ------- Table 4: Annual Time Line Month Activities January Member annual reports due for previous calendar year activities February Membership Review Process Applications for elevation to Silver tier: An EPA panel will review applications. Applications for Gold tier: A multi-stakeholder panel (EPA and possibly USDA) will make the determination on elevation from Silver to Gold tier. Sustaining Gold tier membership: An EPA panel will review existing Gold tier members on the basis of their annual report to determine if they will remain at the Gold tier. March Review Process Completed - EPA Response to Members April EPA Issues Program-Wide Annual Report June PESP Dialog - Theme To Be Determined Annually (2010 topic is measures) July PESP Dialog - Theme To Be Determined Annually August PESP Dialog - Theme To Be Determined Annually September Call for Award Nominations - If based on self-nomination, member must supply information in support of nomination and EPA will review submitted data from prior annual cycle as part of the review) October EPA Announces PESP Awards Decisions November EPA Issues Call (around Nov 1) for PESP members to submit annual measures data and reports to EPA. Reporting window open for two months. December PESP members' reporting continues Additional Information: Membership applications are reviewed by EPA with decisions being made within 30 days. This is an ongoing process and applications are accepted year round. Member Tracking Progress and Information Collection Activities (Ongoing throughout entire year). Members are active in committing to measures, gathering information, tracking progress in relation to selected measures, and in developing an annual report. Application Process The EPA staff is here to help you work on developing your application and strategy. You have two options to choose from: hard copy or electronic application. Take a look and decide which one best suits you. The basic components to the application process include: I. completing a membership application form II. developing a PESP strategy (See Section VI. Strategies, Reporting, and Marketing) III. in certain cases PESP will perform a compliance check for the prospective member (See Compliance Screening below) IV. the entire application is reviewed by EPA leading to a decision on membership 11 ------- You may submit application materials in hard copy or electronically. The following sections address how to make an application. Hard Copy Application For hard copy applications, prospective members should complete a membership application and submit a PESP strategy by mail to: EPA - PESP 1200 Pennsylvania Ave NW (7511P) Washington, DC 20460-0001 Electronic Application Electronic application forms are available for download at epa.gov/pestwise. Complete the forms on your computer and submit your application (as PDF file attachments) by e- mail to pesp.info@epa.gov. Upon Submitting Your Application Your application will be reviewed and you may be contacted by EPA to gather additional information. EPA will next make a decision on your application. You will be sent an e- mail either welcoming you into the program or informing you that your application was not accepted. Compliance Screening PESP members have a stated commitment to environmental stewardship and a quality track record of environmental compliance. To ensure the integrity of PESP, EPA must confirm that its members are putting their ideals into practice by complying with existing regulations. When appropriate, especially for prospective members who handle and use pesticide products, a compliance screen for criminal and environmental violations will be performed by EPA. We anticipate the screen will allow all members to be confident in the program given this verification process. Deadlines, Member Updates, and Reviews Prospective members are requested to submit a PESP strategy along with their application. PESP Strategies are active on an ongoing basis but are established for a five year time frame. At any time, members have the opportunity to submit a revised strategy (See Section VI. Strategies, Reporting, and Marketing). Unless you already have an active strategy that reflects commitments appropriate for the Silver or Gold level, you are requested to submit an updated strategy. A timely update should correspond with the review time frames as indicated above (See PESP Annual Time Line in Section V). For new applicants, updates should not be made until after you receive notice that your application is approved. Members are requested to submit reports annually. Members should apply, as appropriate, the next tier. PESP does not automatically promote members without an application and review. 12 ------- Additions to a member's PESP strategy are encouraged, while major deletions or alterations should be made along with sending a notice to the PESP. Members Monitor Themselves A member's goals may not change annually; however, we encourage every member to assess their progress regularly. If a member's pesticide uses, IPM approaches, corporate goals, or other aspect of conducting business change substantially over time, then reassessing the PESP strategy is critical to making timely updates and making progress in the PESP. Strategies, Reporting and Marketing Guidelines for Member Strategies To promote innovation, members are asked to think about their PESP-specific efforts in a five-year timeframe. Members are then encouraged to prepare their PESP strategy so that it: conveys the member's organizational goals for the next five years as they relate to one or more of PESP's performance measures (See Section VII on Performance Measurements and Appendix A for Pest Management Professionals) identifies the challenges and opportunities that the member may face in achieving its goals describes the specific performance measures that the member is using to track progress toward its goals focuses on cooperative efforts in reducing pests and pesticide risks so that the member's achievements align with PESP's goals provides a means for EPA to recognize the member for its accomplishments and shared contribution to PESP's goals Your strategy should easily flow from your goals and present a pathway for the next five years, including: a discussion of the major pest and pesticide issues faced by your organization a description of the activities (tactics) that you will engage in to achieve progress against the performance measure(s) to which you are committing what EPA might be able to do to help a member resolve potential challenges the performance measures that you will use to track progress toward your goals as well as the specific amount of change for each performance measure (the results!) that you anticipate for any specified period of time within the time covered by the strategy Members are advised to refrain from incorporating activities that fall outside the scope of PESP's vision, mission, and goals. Your organization may, for example, be interested in lobbying activities or tracking progress on new legislation that potentially influences you as a profit or not-for profit organization. Members are discouraged from including such activities in their PESP strategy. 13 ------- Strategy Tactics In the tactics section, describe the efforts that your organization will make to attain your risk reduction goals. For example, if your goal is to implement IPM, one of your tactics might be to educate professional peers or customers (including the general public) on a specific IPM technique. In addition to describing a tactic, indicate how this links with your organizational goals and how this ultimately reduces pesticide risk. While the expected impacts for some activities may be obvious, other approaches may impact risk in more subtle or distant ways. Finally, indicate how you will measure the success of each tactic. Ideally, you will be able to measure the actual change that occurs as a result of your activities. In practice, this may be very challenging. PESP welcomes the opportunity to work with you to devise tactics with measurable impacts. Annual Reporting All PESP members submit annual reports (see Table 4). New Bronze level members will simply provide a narrative description of early progress. This may cover a year or more until the member is able to report on the measures they have adopted for their strategy. All Silver and Gold level members submit a brief annual report describing the outcomes of their tactics and the quantitative progress toward your stated goals. For Silver and Gold members, your liaison will play an active role in this reporting process. Annual reporting gives you the opportunity to highlight your successes, document your challenges, and share your lessons learned. Annual reports should quantify progress whenever possible. Quantifiable information presents a better picture of your accomplishments and provides us with a way of measuring the success of PESP as a whole. Guidance for Marketing The PESP is an elite partnership program with high expectations from members in both the public and private sectors. PESP members contribute to decreasing pesticide risk through the adoption of IPM practices, by promoting a prudent and practical use of pesticides, and by the implementation of integrated pest management programs. Membership Marketing Commitment The member will not construe, claim, or imply that its participation in PESP constitutes EPA's approval, acceptance, or endorsement of anything other than the member's commitment to the program. The member understands that the activities it undertakes in connection with the program are voluntary and not intended to provide services to the federal government. As such, the member will not submit a claim for compensation to any federal agency. 14 ------- The member and PESP will assume good faith as a general principle for resolving conflicts and will seek to resolve all matters informally, so as to preserve maximum public confidence in the program. Failure to comply with the guidance for PESP membership can result in its termination and cessation of access to the benefits of the program. PESP will actively pursue resolution of noncompliance related to the use PESP language, logo, and guidelines. Both parties concur that this program is wholly voluntary and may be terminated by either party at any time. Upon termination, the former member agrees to cease using or remove program language or logo from their materials. PESP members are organizations that are either proven leaders in environmental stewardship or that are highly motivated to become such leaders in their respective fields. Special recognition is deserved by PESP members when they sustain consistent reporting practices and further greater recognition when their measures show sustained achievement. As a member progresses, the expectation is, that the level of commitment and participation will also increase. The PESP endeavors to recognize such progress with a corresponding increase in a member's support. The highest expectation is for sustained excellence to be demonstrated by Gold level members. Silver and Gold members are allowed certain marketing privileges and guidance, some examples follow: Do's Refer to your participation in PESP and commitment to stewardship Market your progress as well as those PESP-related expectations for future progress in relation to your PESP strategy and environmental stewardship activities Refer your customers to the PESP website for more information Promote your PESP awards to your customers Leverage website links to EPA home page and public outreach materials Upon approval and with PESP guidance, Gold level members can use the PESP logo Don'ts Place the PESP or EPA logo on any materials without properly obtaining Agency approval Use the EPA or PESP name in any of your literature without Agency approval Claim that EPA endorses your organization's services or products in either written or verbal communication to any customer Rationale for Guidance for Marketing Membership PESP and its members as businesses or non-profit organizations promote a mutual commitment to IPM and reducing risks from exposures to pests and pesticides. PESP, when appropriate, will seek to place ads in commercial publications to promote the program and its members. PESP promotes and enjoys creative partnerships with other government organizations that may also give our members visibility in the public sector. 15 ------- VII. Performance Measurements In the past, member strategies included a number of different kinds of proposed projects. Tracking results or reporting progress varied from project to project, leaving PESP in need of a more unified approach to demonstrate programmatic progress overall. The use of a common set of measures now provides members with clear options to meet PESP goals while allowing PESP to demonstrate how members collectively are making a difference in environmental stewardship. When developing a PESP strategy, a member makes a commitment to tracking performance measures. Rather than a prescriptive approach, PESP leaves open the selection of measures a member may commit to using. Table 5 provides examples of measures members may elect to use when developing their Strategy. This list is not exclusive, nor exhaustive. PESP is flexible and certain measures may be uniquely tailored to your organization. Look at this list to see what may apply to you as you write, revise, or update your strategy. 16 ------- Table 5. Performance Measure Examples Measure Area Live Work Play Farm IPM: Adoption, Implementation and Practice (examples provided by group, some may apply to more than one group) Acres under Integrated Vegetation Management People impacted by the implementation of an IPM program Visits where no pesticides were used Visits where reduced risk pesticides were used Acres under IPM Number of buildings using IPM PESP fact sheets distributed to customers Number of IPM trainings for professionals Number of people in trainings IPM newsletters, fact sheets, Q & As distributed Amount of pesticide applied per customer Number of schools/school districts using IPM Number of children attending school where IPM has been implemented Number of IPM trainings for professionals Number of people in trainings School districts including IPM education in students' curricula IPM newsletters, fact sheets, Q & As distributed People impacted by the implemented IPM program Buildings using IPM Acres under IPM Visitors impacted by IPM Pounds (active ingredient) of pesticides applied Number and types of training sessions Number of people trained Number of demonstrations Acres under IPM by those people who were trained Acres under: IPM management Biologically intensive IPM Participation/ Collaboration (Silver/Gold level) Has participated in PESP events (number of events; e.g., meeting, workshop) On commission to develop Best Management Plan (BMP) Help to educate the Federal government on pest management practices Economic Benefits Money saved (can be cost of pesticide and/or labor) from: Reducing pesticide applications (number of applications or concentration) Using target spraying (number of uses in place of broadcast applications) Using biological controls (Quantify and compare to former practice) Rights of Way - utility customer savings (if reflected in bills) IPM and/or PESP Education/Promotion Trainings/symposia (number given, attended, facilitated) Internal IPM education (document) Internal PESP promotion External IPM/PESP education and promotion (quantify and compare to prior years) Independently creates opportunities for IPM training and education within the organization Program Promotion (document and compare to prior years) Has established an organizational position on IPM Human Health and Environmental Risk Reduction Reduced: Number of pesticide applications Use of higher-risk pesticides (document number of times this has occurred) Amount of pesticides used per customer (quantify) Amount (pounds of active ingredient) applied Increased: Number of acres or square footage under IPM Number of people and buildings impacted by IPM program Adoption of IPM or adoption of additional IPM techniques Adoption of biological controls or adoption of biological controls 17 ------- VIII. PESP Logo: Use and Restrictions PESP identifies itself with its program logo (Graphic 1). The logo can only be used once a Gold member obtains authorization from the EPA. Permission is granted based on the sustained commitment and performance of a member. Graphic 1: PESP Logo Obtaining Approval for Use of the PESP Logo The PESP logo can be used on publications for those PESP Gold members who have an approved PESP strategy. The logo cannot be used to endorse products or services. It may be used on approved informational material. To receive publication approval, the member must submit a request for review and approval to the PESP Review Panel. The panel will review and, if appropriate, approve the material. The panel may request changes to submitted materials that would lead to approval of the material and use of the logo. If the member is unwilling to make the requested changes, the logo may not be used. IX. PESP Awards Every year, PESP members in good standing, according to the commitments of their tier, are invited to apply for PESP awards. X. Disclaimer PESP provides members flexibility for achieving risk reduction and will work with members needing guidance. Members are expected to meet certain expectations to remain in good standing with the program. PESP membership does not constitute an endorsement by EPA or PESP of your organization. As a member PESP recognizes your commitment to IPM and risk reduction. In the event a member becomes inactive for an extended period of time (i.e. greater than one year), fails to submit an annual report, misuses the EPA or PESP logo, or uses messaging that conflicts with that of PESP, EPA reserves the right to discontinue membership, and the individual/organization will be notified via letter. 18 ------- Appendix A: Pest Management Professionals The following program was developed for pest management professionals. The ultimate goal is for this group to adopt specific commitments that are tailored to reducing risks associated with pests and pesticide exposure through the implementation of IPM or green practices. Table A1. Member Commitments: Pest Management Professionals Commitment Area Bronze Silver All Bronze requirements, plus Gold All Silver requirements, plus Overall Commit to tracking measures Report on measures Exceed membership expectations by consistently reporting on measures and expanding measurement commitments. Obtain certification through a third party program or use a similar internal program/process (examples include: GreenPro, GreenShield, or EcoWise) Steps to membership Submit membership application Complete application for Silver status Complete application for Gold status Performance Submit annual report Designate an IPM leader within the organization Commit to track specific measures Provide narrative description on how performance measures will be met and tracked Submit annual performance data Demonstrate measurable improvement in IPM through performance measures Exceed membership expectations (e.g., commitment to additional performance measures, improvements on current measures). Responsibility Undergo compliance screening (case by case, as applicable) Establish a corporate mission that includes IPM orsustainability Education/ Promotion Agree that any pesticide stewardship training will operate from a platform of messages that are compatible with PESP's stewardship messages Create opportunities for IPM education and training within their organization within one year of achieving Silver status Invest organizational resources for IPM training and education Link to PESP website (PESP will provide a link on it's website to member companies) Distribute IPM newsletters, fact sheets, Q & As Invests organizational resources for IPM training and education Train staff in accordance with an approved certification program (examples: GreenPro, GreenShield Certified, or EcoWise) or a similar internal program 19 ------- Sample Membership Expectations for Pest Management Professionals The following table displays the expectation measures for pest management professionals seeking membership in PESP. Table A2. Performance Measures by Category for Pest Management Professionals * Measure Area Measures Human Health and Environmental Risk Reduction Number of service calls where physical/non-chemical measures were applied and an alternative (IPM) technique was used to reduce pest pressure (e.g. sanitation, monitoring, etc.) Total number of service calls Number of callbacks and/or frequency of pretreatments per service, on average, receiving green pest management service Number of service calls during which pesticides were applied in a manner that limited exposure Number of structures that receive green services Quantification of risk reduction: Program partners will develop templates that estimate the level of risk and/or product use associated with conventional and green services, allowing PESP members to estimate measurable risk reduction. IPM and/or PESP Education/Promotion Number of customers that followed the instructions of PMP after receiving educational information Number of PESP or program partner (G, GS, EW) brochures distributed Number of and type of employee that received training (for example, as provided to PMPs participating in a Green Shield, Eco Wise or GreenPro program) Number and type of employee Economic Benefits Percentage of customers serviced under a documented IPM program, such as Green Shield, Eco Wise and GreenPro. Please report number of accounts using the program and provide total number of accounts * The data required by this section may be submitted directly to EPA or may be submitted to one of the participating programs, which accepts the responsibility of providing compiled data to EPA. 20 ------- Marketing Guidelines for Pest Management Professionals Background The PESP is an elite partnership program with high expectations from members in both the public and private sectors. PESP members contribute to decreasing pesticide risk through the adoption of IPM practices, by promoting a prudent and practical use of pesticides, and by the implementation of integrated pest management programs. Membership Marketing Commitment The member will not construe, claim, or imply that its participation in PESP constitutes EPA's approval, acceptance, or endorsement of anything other than the member's commitment to the program. The member understands that the activities it undertakes in connection with the program are voluntary and not intended to provide services to the federal government. As such, the member will not submit a claim for compensation to any federal agency. The member and PESP will assume good faith as a general principle for resolving conflicts and will seek to resolve all matters informally, so as to preserve maximum public confidence in the program. Failure to comply with the guidance for PESP membership can result in its termination and cessation of access to the benefits of the program. PESP will actively pursue resolution of noncompliance related to the use PESP language, logo, and guidelines. Both parties concur that this program is wholly voluntary and may be terminated by either party at any time. Upon termination, the former member agrees to cease using or remove program language or logo from their materials. Guidance for Marketing PESP members are proven leaders or are organizations highly motivated to warrant a leadership role in their group. Special recognition is deserved by PESP members when they sustain consistent reporting practices for measures and further greater recognition when their measures show sustained achievement. As a member progresses in the program, the expectation is that the level of commitment and participation will also increase. The PESP endeavors to recognize such progress with a corresponding increase in PESP support. The highest expectation in this regard would be for a level of excellence to be demonstrated by Gold level members. Silver and Gold members are allowed certain marketing privileges and guidance, some examples follow: Do's Market your reported strategy expectations found in Table A2 Refer your customers to the PESP website for more information Promote your PESP awards to your customers Market website links to PESP home page Market public outreach materials from PESP Distribute PESP participation letters to customers or potential customers 21 ------- Don'ts Use the PESP or EPA logo on any marketing materials, except those uses approved by the program Use the EPA or PESP name in any self created literature, except those uses approved by the program Claim that EPA endorses your company's services How we promote your membership in PESP We identify our relationship with our members through the PESP logo. We promote our program and its members as organizations that are committed to IPM and reducing risks from exposures to pests and pesticides. Members who have attained a sustained level of achieving PESP goals, at the Gold level, may apply to use the PESP logo on certain of their printed materials (See Section VIII PESP Logo: Use and Restrictions). We will seek to place ads in publications to promote our program and its members. EPA will work with our members to develop templates that contain approved uses of the PESP logo. 22 ------- |