Frequently Asked Questions about Safer Choice Product Performance Criteria
(1/2022)

Below, we provide answers to questions frequently asked about Safer Choice program
product performance criteria. If you have other questions or need further clarification,
please contact your third-party profiler or Safer Choice. Safer Choice greatly
appreciates your partnership.

What do I need to submit?

Partners need to submit:

•	Appropriate test results for product-category-specific standardized test methods
demonstrating efficacy to an acceptable performance level;

OR

•	Results for equivalent performance tests agreed upon in advance by Safer Choice
before testing is conducted

o The alternative method must be objective and scientifically validated,

conducted under controlled and reproducible laboratory conditions, and Safer
Choice must approve the acceptable performance level; or
o The product must perform comparably to a conventional, nationally
recognized product in its category and at equivalent product-specific use
directions.

Where can I find a list of standardized product performance test methods?

A list of standardized product performance test methods, including acceptable
performance levels, is referenced in the Safer Choice Standard (Section 4.2.1). Please
note that the test methods and other references listed in this section may have been
revised by their original authors. Please ensure that you consult the latest version of any
referenced documents.

What if my product has multiple dilution levels depending on soil level?

For cleaning products, for example, each product shall effectively clean common soils
and surfaces in its category at the most diluted/least concentrated manufacturer-
recommended dilution level for routine cleaning, as measured by the applicable standard
test methods.

Do I need to provide new performance data if I reformulate?

It depends on the extent of the reformulation and will be determined on a case-by-case
basis. Please note that all formulation changes need to be formally submitted for Safer
Choice review.

New performance data is generally not needed for minor formulation changes, including:

•	minor ingredient range changes;

•	addition/removal of auxiliary components (i.e., colorants, fragrances); or

•	changes in ingredient suppliers.


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New performance data may be needed for major formulation changes, including:

•	changes to a major functional component (i.e., surfactant, solvent, chelant); or

•	major ingredient range changes.

I manufacture several products in the same product category with the same base
formulation but different colorants and fragrances. Do I need to conduct testing for
each formulation variation?

If the only difference between the formulations is auxiliary components (e.g., colorants,
fragrances), you do not need to submit performance testing for each formulation variation.
For example, if you manufacture a free & clear laundry detergent and a lavender laundry
detergent - and the only formulary difference is the fragrance - you only need to conduct
performance testing for the base formulation.

I manufacture several products with the same base formulation but for different
product categories. Do I need to submit testing for each formulation product
category?

If the same base formulation is used for various product categories, the performance
testing should indicate that the formulation performs effectively in each product category.
For example, if the base formulation is used in a glass cleaner, a degreaser, and a toilet
bowl cleaner, performance testing must demonstrate that the product functions effectively
in all three product categories. This extends to private label products marketed for a
different product category than the parent product.

What if my product does not meet the acceptable performance level (e.g., achieves
<80% cleaning)?

To move forward with certification, you will need to demonstrate that your product
performs comparably to a conventional, nationally recognized product and commit to
improving the product performance to meet the acceptable performance level by the
next renewal (i.e., 3 years).

What if there is no performance standard for a specific product category?

Partners and candidate partners must consult Safer Choice or an authorized third-
party profiler concerning product categories not specifically addressed by a standard
method.

Are customer testimonials or sales data accepted in lieu of product performance
testing?

Customer performance testimonials are accepted for industrial/institutional
products only. We do not accept sales data as a proxy for demonstrating product
efficacy.

What should the customer testimonial documentation look like?

The testimonials should be on the customer's letterhead and signed and
should provide 2-3 sentences on the efficacy of the specific product(s) - and
include the product name(s).


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Other questions?

Please contact saferchoice@epa.gov.


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