SMART STEPS TO

SUSTAIN ABILITY

Business

SMART STEP

SUSTAINABILITY 2.0

UPDATED & FULLY DIGITAL
FOR SMALL BUSINESSES!

£%	United States

Environmental Protection
^kW LbI m % Agency

Office of Small Business Programs, Asbestos & Small Business Ombudsman


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Develop a sustainability plan specifically for your
small business needs. Move beyond environmental
compliance and into sustainable practice.


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WE LISTENED

Thinking Small Business First:

Professionalism, Innovation, Collaboration, Advocacy.

The mission of the U.S. Environmental Protection Agency's Office of Small Business Programs is to support the protection
of human health and the environment by advocating and advancing the business, regulatory, and environmental compliance con-
cerns of small and socio-economically disadvantaged businesses.

Guide Overview

This Smart Steps to Sustainability's 2.0 Guide is an updated and condensed version of the original 70-page Smart Steps to
Sustainability Guide published by EPA's Small Business Office in 2009. It is intended to help small businesses move beyond
environmental compliance and into sustainable practices by providing awareness, understanding and resources to help develop
sustainability goals.

This guide is intended to provide the small business community with an up-to-date, streamlined and more efficient resource for
busy, small business owners to help green their business. To get your business on the fast track to sustainability, this greening
guide will help you:

REALIZE

the impact
your business

has on the
environment.

UNDERSTAND

the political and
regulatory forces
that are encouraging
sustainable business
practices.

EXPLORE

opportunities
to help your
business to
become more
sustainable.

DEVELOP

and implement

a strategy to
minimize your
impact and share your
efforts with your
customers.

Small Business Greening Resources

Don't miss EPA's Office of Small Business Programs variety of online sustainability information, tools
and resources specifically for small business.

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Need to better understand your regulatory compliance
requirements?

There is assistance to help your small business comply with environmental regulations, which is confidential and free of charge.
Contact your state Small Business Ombudsman or Small Business Environmental Assistance Provider.

Benefits of Greening

Environmentally friendly business practices can yield
enormous rewards, both for the environment and the business.

Ask yourself, "What makes my company sustainable?
What sustainability goals will make the greatest impact
for my business, including within my supply chain?"

What makes a company sustainable? The characteristics of a
greener, more sustainable business:

•	incorporates "green thinking" in company culture;

•	eliminates inefficiencies;

•	minimizes its impact on the environment; and

•	evolves and adapts while streamlining its processes for
resource efficiency.

SAVE MONEY

from reduced waste and
increased efficiency

IMPROVE PUBLIC
RELATIONS

and attract earth
conscious consumers

REDUCE CONCERNS

about health and safety
liability by going beyond
environmental
compliance standards

DEMONSTRATE
LEADERSHIP

and differentiate your
business from competitors

What is your handprint?

Based on the ecological footprint concept, which focuses on the
negative environmental impacts (like the amount of waste or
resources used) the ecological handprint focuses on the positive
environmental impacts that one can make to counteract their
ecological footprint.

Have a strategy

Creating a greener business means establishing an
awareness of your company's impact on the environ-
ment and fostering a culture that minimizes this impact.
A strategic approach to greening puts your business on
the path to sustainability and provides the flexibility to
thrive in the future.

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OPPORTUNITIES

Updates to Executive Orders & Sustainability Initiatives

Executive Order (EO) 13514 was signed on October 5, 2009 by President Barack Obama. EO 13514 established requirements that
federal agencies reduce their environmental impacts by setting sustainability goals and strategic plans to achieve those sustainability goals
through facility and workforce planning efforts in reducing energy and water consumption, waste diversion and fleet management.

On March 19, 2015, President Barack Obama signed Executive Order 13693 "Planning for Federal Sustainability in the Next
Decade" which revoked and replaced EO 13514, EO 13423, and several other sustainability Presidential Memorandums.

Executive Order 13693 sets forth new federal-wide sustainability goals through 2025 with a focus on reducing direct federal
agency greenhouse gas emissions by at least 40% over the next decade.

Executive Order 13693 builds off much of what was established in EO 13514, which requires all federal agencies to set sustain-
ability goals in the environment, energy and economic performance, including reducing waste and pollution while increasing energy
and resource efficiency. EO 13514 introduced new greenhouse gas (GHG) emissions management requirements, expanded water
reduction requirements for federal agencies, and addressed waste diversion, local planning, sustainable buildings, environmental
management, and electronics stewardship. Once agencies have set approved goals (and the plans on how to reach those goals) the
Office of Management and Budget then issues each agency an annual report card on how well they have prepared to reach their
goals. Considering that the federal government occupies nearly 500,000 buildings, manages a fleet of over 600,000 vehicles and
purchases over $500 billion a year in goods and services, these sustainability goals and plans can potentially make a big impact, not
only in environmental benefits, but also in how businesses work with the federal government in providing goods and services,
(source: www.whitehouse.gov)

Federal contractors that are focused on sustainability will be helping agencies reach their sustainability goals through their green
contract services and products, which is making them more valuable and marketable to the federal government. In fact, the new
EO 13693 has gone into even greater focus (than EO 13514) on the federal government supply chain and non-federal partners.
Based on the "Planning for Federal Sustainability in the Next Decade" language, major federal suppliers, starting in FY 2016, will
be required to measure and report on their green house gas emissions and sustainability data. In addition, plans for the largest
procurement agencies to implement future contract clauses, which encourage suppliers to manage and reduce green house gas
emissions on upcoming procurements are imminent.

Making Progress

As the largest energy user in the Nation, the
Federal Government leads by example to reduce
its emissions of climate-changing greenhouse gases.
In 2010, the President set a goal for the Federal
Government to reduce its direct emissions of
greenhouse gases by 28 percent by 2020. The
Federal Government is on track to meet that goal,
already reducing its greenhouse gas emissions by
17 percent. In their Fiscal Year 2015 Sustainability
Plans, agencies outline the actions they will take to
Continue their progress, source: Whitehouse.gov

Performance.gov

The Administration is doing its part to create a government
that is more effective, efficient, innovative, and responsive.
Performance.gov outlines current cross-agency sustainability
goals and priorities.





















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Federal Agencies Go Green

Responding to the President's challenge to cut waste, save money, and better serve the American people, Performance.gov
provides a window into the Obama Administration's approach of improving sustainability performance and accountability in the
federal government, All federal agencies are now required to measure, manage and reduce their environmental footprint. Now
that EO 13693 has gone on to develop even stronger language for the government's supply chain (including non-federal partners)
it is scrutinized more closely to ensure the federal government is reaching its sustainability goals.

What do these changes mean for you as a small business? if you are a small business with sustainability goals in mind, that is looking
to work with the Federal Government, you will have an advantage over other similar small businesses that may not consider their
environmental impacts. Environmentally friendly small businesses, in all industry sectors, that are able to show the sustainability
benefits as a federal contractor will have an upper hand in the solicitation process because of the new federal sustainability plans.

Green Procurement

EPA has steadily increased its green procurement initiatives into all their contracts, which ensures that green practices are being
followed when contractual work is being carried out. Some of the initiatives include green contracting clauses, which can be as
simple as requiring double sided printing of documents on recycled paper, while others may give specific direction to the contrac-
tor in the type of green service or resource EPA expects the contractor to use. Important procurement and purchasing programs
at EPA include:

Comprehensive Procurement Guidelines promotes the use of material recycled from solid waste purchasing
products with recycled content.

Environmentally Preferable Purchasing helps the federal government "buy green".

EPA's Greener Products provides "one stop shopping" for a broad selection of information and tools on greener
purchasing, including information specifically geared for the small business purchaser.

Make Informed Purchasing
Decisions

EPEAT is an easy-to-use resource for identifying high-
performance, environmentally preferable products. Join
hundreds of businesses, schools, hotels, hospitals and
governments around the world that trust EPEAT to help
them make informed purchasing decisions.

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EPA Programs of Interest to Small Business

As a small business, there are many opportunities to partner or benefit from EPA sustainability programs, tools and research
Whether your business is in need of reducing its energy, water and resource use or needs to better understand what green
products are available for purchase, EPA can provide your small business with assistance in reaching your sustainability goals.
Consider joining into a voluntary partnership with EPA. Below are just a few EPA partnership programs that may be of
particular interest to your small businesses.

ENERGY STAR for Small Business helps small businesses
save energy and money through the ENERGY STAR network
and by using ENERGY STAR products.

Greeri Power Partnership has more than 1,300 Partner
organizations (large, medium and small) voluntarily using
billions of kilowatt-hours of green power annually.

Green Chill Refrigeration Partnership helps food retailers
reduce refrigerant emissions and decrease their impact on the
ozone layer and climate change.

SmartWay helps businesses reduce their transportation-relat-
ed emissions by creating incentives to improve supply chain fuel
efficiency.

WasteWise is helping businesses apply sustainable materials
management practices to reduce Industrial wastes.

BurnWise is helping manufacturers improve air quality through
developing and distributing cleaner, more efficient wood-burn-
ing appliances.

PestWise is helping promote environmental innovation in pest
management.

WaterSense is helping connect the various utilities, local
governments, manufacturers, retail and distributors, builders,
and other organizations that are working to promote the
WaterSense label and water efficiency.

Safer Choice is helping consumers, businesses, and insti-
tutional buyers identify cleaning and other products that
perform well and are safer for human health and the
environment.

Lead Safe Certification Program is helping to Lead-Safe
certify (or renew) renovation firms.

Sustainable Materials Management is helping original
equipment manufacturers and retailers promote responsible
electronics recycling.

Food Recovery Challenge is designed to help participants
save money, help communities, and protect the environment
by purchasing less, donating extra food, and composting.

E3; Economy-Energy-Environment helps communities,
manufacturers and manufacturing supply chains adapt and
thrive in today's green economy.

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Today, more than ever, consumers have the ability — and the interest — to invest in
clean energy. Clean energy includes energy efficiency and clean energy supply options
like highly efficient combined heat and power as well as renewable energy sources.

Go to EPA's Clean Energy Programs to find the right program for you.

Join Together with Small Businesses

ENERGY STAR's Small Business Network, which lists more than 12,000 small businesses, throughout the country, who have
committed to improving their energy efficiency with ENERGY STAR. These leaders recognize that saving energy is not only good
for the environment, it's good for their bottom line. The small businesses that have joined this network are varied in size and in
industry. Everything from an auto collision repair shop in Dover, Tennessee to a home improvement firm in Oxford, Nassachusetts
are proud to carry the ENERGY STAR promotional mark to show their customers and clients that they are committed to saving
energy. EnergyStar Workbook for Small Business has excellent guidance for a variety of small business types.

Financial Incentive Programs for Small Businesses Going Green

Want to green your business but need financial assistance to help get you there? There are federal and state grant and loan
programs that might be just the right "green incentive" to get you on your path towards sustainability. Here are a few listings
to help you find the right program for you.

SBA's Listing of Environmental Grants and Loans provides small businesses find financial resources to pay for energy
efficient upgrades, for innovative environmental products and technologies and to support environmentally friendly business.

Database of State Incentives for Renewables and Efficiency provides source information on incentives and policies that
support renewables and energy efficiency throughout the United States.



Sector Specific Tools

Retail Establishments

The Retail Industrial Portal is a one stop
shop for programs and resources to help
prevent and resolve environmental issues at
retail establishments, including both regula-
tory compliance assistance and sustainability
resources. Remember, your business must first
meet its environmental regulatory obligations
before it can go beyond compliance and into
truly sustainable business practices.

Lead Paint

In December of 2014 EPA
announced 61 enforcement
actions that require renovation
contractors and training pro-
viders to protect people from
harmful exposure to lead dust
and debris. Enforcement actions
that are required by EPA's Lead-
based Paint Renovation, Repair,
and Painting (RRP) standards.
Read the Press release.

Pollution Prevention

EPA's Toxics Release Inventory
(TRI) Program's P2 Search Tool
now helps you identify Pollution
Prevention (P2) successes and visu-
ally compare P2 performance at
both the facility and corporate level.
View the TRI presentation slides
from their February 2015 webinar
to learn more.

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0 SMART STEPS

This guide provides a five-step strategy and step-by-step work-
sheet to help you create a more environmentally-responsible
company and lay the foundation for a sustainable future.

START

GREENING

HERE

Step 1:
Get Ready

Commit and plan!

Lay the groundwork for success:

•	assess your compliance

•	engage your employees

•	find support

•	build your environmental
knowledge

•	plan accordingly

Step 2:
Get Started

Decide how green you want your
business to be, select the best ap-
proach to get there and assess the
impact your business has on the
environment.

•	define your vision

•	choose your approach

•	assess potential business and
environmental impacts

Get the Work Sheet

Access the Smart Steps to Sustainability Guide's Smart
Steps Worksheet where you can input your own business
information, goals and plans based on what you have
learned from this guide.

Small Business Greening

Don't miss EPA's Office of Small Business Programs
variety of online sustainability information, tools
and resources specifically for small business.

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Step 3:

Set Goals

Choose your greening goals and
identify the actions to achieve
them. Use the Smart Steps Work
Sheets to help identify and
prioritize goals.

identify smart goals
specific, measurable, attainable,
relevant, time-bound

select and prioritize goals that
help you reach your objectives

define responsibilities

Step 4:

Go Green

You and your employees know
best how to make a strategy
work. Keep your goals in mind as
you move forward.

•	implement your greening
strategy

•	set a good example

•	communicate/educate

•	reward teamwork

Step 5:

Innovation

Ensure continuous improvement
and innovation. Discuss how to
make sure your company continues
to reduce its environmental impact
and flourish at the same time.

This includes ideas for measuring
progress and updating goals.

•	measure progress

•	keep up the communication

•	develop a strategy for updating
your goals and activities

•	identify further opportunities
like positive "handprint"
actions

Proper Messaging

Your sustainability message is important! Substantiate your claims carefully before touting
the environmental advantages of your product or service. When you make promises with-
out limits or caveats the Federal Trade Commission (FTC) refers to them as "unqualified
claims". FTC's Green Guides were issued to help marketers ensure that the claims they
are making are true and substantiated. The guidance they provide includes:

•	general principles that apply to all environmental marketing claims;

•	how consumers are likely to interpret particular claims and how marketers
can substantiate these claims; and

•	how marketers can qualify their claims to avoid deceiving consumers.

WE
GREEN!

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GREEN & BEYOND

We hope that this guide will help you build a better understanding
of how to go green with your business.

The process of becoming sustainable may not always be easy but your efforts are important. You will
give customers a green option and make your business more marketable to those that seek out an
environmentally sustainable partnership, including the federal government.

Tips to Remember:

•	consider sustainability in all of your decisions and actions

•	communicate your efforts

•	be a leader in your industry and community

•	strive to stay ahead of advances in green technology and ways for your business to improve

Additional Sustainability Resources

Small Business Administration's Green Business Guide provides various tools and resources for the green-minded.

Envirofacts is a one-stop-source for environmental information.

Green Certification lists various green certifications and ecolabeling programs.

4Core: Resource Smart Business Program helps local business owners and employees work smarter, not harder. It is a voluntary
six step certification program that helps businesses increase their competitive advantage by reducing their resource consumption.

Green Seal uses science-based programs to empower consumers, purchasers, and companies to create a more sustainable world.

Best Management Practices to Mitigate Toxics and Implement a Greening Program for Small Manufacturing Businesses is a
15 page guide from *Region 2's Office of Pollution Prevention and Climate Change Section.

UseReusables provides free educational resources, training workshops and expert advice to help business transition to reusable
transport packaging. The program offers valuable resources and grants.

QuickTips Guide is targeted for Small Manufacturing Businesses on Reducing Toxic Releases Related to Storm Events in
*Region 2. (Region 2 serves NY, NJ, Puerto Rico & the U.S. Virgin Islands)

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GREEN POWER
LEADERSHIP AWARDS

A 2014 Green Power Leadership awardee, the June Key Delta Community Center, of Portland Oregon is a blueprint of
how to build and live sustainably. This reclaimed brownfield site serves as a gathering place for the community, a facility to house
social, economic, and environmental service programs, and a model for green power and sustainability in the community. This site
features an 18 kilowatt rooftop solar array and countless additional sustainable design features, June Key Delta Community Center
uses 100% green power, equating to about 25,000 kWh annually.

Phoenix Press, Inc. is a family-owned and operated printer located in New Haven, Connecticut, In 2010, the printer installed
one of the state's largest wind turbines, a 100 kilowatt turbine that produces approximately 165,000 kilowatt hours of electricity
a year. The turbine provides 40% of Phoenix Press' yearly electricity use, In addition to providing electricity, the highly visible wind
turbine serves as an educational and community centerpiece. Phoenix Press was a 2010 Green Power Leadership awardee.

The Joinery, a hardwood furniture producer, has been on the forefront of small businesses and environmentally safe initiatives.
The Joinery purchase renewable energy certificates from wind power for its 15,000 square foot workshop and 7,000 square foot
showroom in Portland, Oregon. Their green power usage is around 148,000kWh, which represents about 60% of their annual
usage. They received a Green Power Leadership Award in 2009.

Disclaimer: Reference herein to an/ specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or
imply its endorsement, recommendation, or favoring by the United States Government. The views and opinions of authors expressed herein do not necessarily state or
reflect those of the United States Government, and shall not be used for advertising or product endorsement purposes.

Showcase Communities

EPA's Climate Showcase Communities Program helps
local governments and tribal nations pilot innovative, cost-
effective and replicable community-based greenhouse gas
reduction projects.

Madison, Wisconsin is one of EPA's 50 Climate Showcase
Communities. Sustain Dane, the City's only comprehensive
sustainability organization, runs the MPower Business
Champion program. It is a voluntary program that helps
businesses identify and accomplish five carbon reduction
projects over the course of a year. Sustain Dane provides the
resources and tools that businesses need to achieve their
carbon reductions, and the businesses save money.

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GREENING GUIDE TOOL BOX

Federal Directory

Small Business and Sustainability Links:

Smart Steps to Sustainability 2.0 is best utilized in its electronic format. If you are reading a hard copy of
this guide and would like additional information, the list below is a collection of quick reference links.

Smart Steps Worksheet: MicroSoft Excel spreadsheet to enter sustainability goals for your business

ENERGY STAR http://www.energystar.gov

EPA Acquisition Management: Greening Government Procurement http://www.epa.gov/oam/green

EPA Asbestos & Small Business Ombudsman http://www.epa.gov/sbo

EPA Environmentally Preferable Purchasing Program http://www.epa.gov/epp

EPA Greener Products http://epa.gov/greenerproducts

EPA Green Power Partnership http://www.epa.gov/greenpower

EPA Office of Small Business Programs http://www.epa.gov/osbp/

EPA Retail Industrial Portal http://www.epa.gov/retailindustry

EPA Waste Resources http://www.epa.gov/epawaste

EPA WaterSense http://www.epa.gov/watersense

EPA Safer Choice http://www2.epa.gov/saferchoice

EPA SmartWay http://www.epa.gov/smartway

SBA's Green Business Guide https://www.sba.gov/green-business-guide
SBA's Office of the National Ombudsman https://www.sba.gov/ombudsman

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EPA's Office of Small Business Programs Greening site
has more sustainability tools and resources specifically
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Office of Small Business Programs, Asbestos & Small Business Ombudsman


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