Model Guid elines for
Public Participation

An I pdate to the
1996 NEJAC Model Plan for Public Participation

&

I m ^

January 25, 2013
A Report of Recoinmenclations
of the

National Environmental justice Advisory Council

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ACKNOWLEDGEMENTS

The National Environmental Justice Advisory Council (NEJAC) gratefully acknowledges the efforts of
NEJAC members Andrea Guajardo, Executive Director, Conejos County Clean Water, Inc.; Horace
Strand, Director, Chester Environmental Partnership; Javier Francisco Torres, Technical Assistance
Manager, Border Environment Cooperation Commission; and Elizabeth Yeampierre, Executive
Director, UPROSE, Inc.; as well as U.S. Environmental Protection Agency (EPA) staff Cynthia
Peurifoy, Designated Federal Officer (DFO) for the Model Plan Work Group, and Victoria Robinson,
DFO for the NEJAC, who contributed to the development of the 2012 revised Model Plan.

DISCLAIMER

This report of recommendations has been written as part of the activities of the NEJAC, a federal
advisory committee providing independent advice and recommendations on the issue of
environmental justice to the Administrator and other officials of the EPA. In addition, the materials,
opinions, findings, recommendations, and conclusions expressed herein, and in any study or other
source referenced herein, should not be construed as adopted or endorsed by any organization with
which any Work Group member is affiliated.

This report has not been reviewed for approval by EPA, and hence, its contents and
recommendations do not necessarily represent the views and the policies of the Agency, nor of other
agencies in the Executive Branch of the Federal government.

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Model Guid elines for
Public Participation

An Update to the
1996 NEJAC Model Plan for Public Participation

January 25, 2013
A Report of Recommendations
of tlie

National Environmental Justice Advisory Council

A Federal Advisory Committee to the U.S. Environmental Protection Agency

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NATIONAL ENVIRONMENTAL JUSTICE ADVISORY COUNCIL

List of Members

NETAC Executive Council

Elizabeth Yeampierre, UPROSE, Brooklyn, New York (NEJAC Chair)

Margaret May, Ivanhoe Neighborhood Council, Kansas City, Missouri (NEJAC Vice-Chair)

Teri Blariton, Kentuckians for the Commonwealth, Berea, Kentucky

Peter Captain, Sr., Yukon River Intertribal Watershed Council, Fairbanks, Alaska

Andrea Guajardo, Conejos County Clean Water, Inc, Antonito, Colorado

Stephanie Hall, Valero Energy, San Antonio, Texas

Monica Hedstrom, White Earth Nation, White Earth, Minnesota

Effenus Henderson, Weyerhaeuser, Federal Way, Washington

Savanala ]Savi] Home, Land Loss Prevention Project, Durham, North Carolina

Langdon Marsh, National Policy Consensus Center, Portland, Oregon

Vernice Miller-Travis, Maryland Commission on Environmental and Sustainable Communities, Bowie,
Maryland

Paul Mohai, University of Michigan School of Natural Resources and Environment, Ann Arbor, Michigan
Edith Pestana, Connecticut Department of Environmental Protection, xx, Connecticut
John Ridgway, Washington State Department of Ecology,

Nia Robinson, SisterSong, Greensboro, North Carolina

Patricia Salkin, Jacob D. Fuchsberg Law Center, Touro College, Central Islip, New York
Deidre Sanders, Pacific Gas & Electric, San Francisco, California
Fatemeh Shafiei, Spellman College, Atlanta, Georgia

Nicky Sheats, Center for the Urban Environment, Thomas Edison State College, Trenton, New Jersey
Paul Shoemaker, Boston Public Health Commission, Boston, Massachusetts
Kenneth Smith, Mayor, City of Kingsland, Georgia

Horace Strand, Chester Environmental Partnership, Chester, Pennsylvania
Nicholas Targ, ABA Environmental Justice Caucus, San Francisco, California
Javier Francisco Torres, Border Environment Cooperation Commission, El Paso, Texas
Kimberly Wasserman, Little Village Environmental Justice Organization, Chicago, Illinois

Victoria Robinson, Designated Federal Officer, EPA Office of Environmental Justice

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*
¦rl \

i'1

NATIONAL ENVIRONMENTAL JUSTICE ADVISORY
COUNCIL

Members:

Eliza bethYeam pierre,

Chair
Margaret May.

Vice-Chair
Teri Blanton
Peter Captain, Sr.
Andrea Guajardo
Stephanie Hall
Savanala 'Savi' Home
Monica Hedstrom
Effenus Henderson
Langdon Marsh
Vernice Miller-Travis
Paul Mohai
Edith Pestana
John Ridgway
Nia Robinson
Patricia Sal kin
Deid re Sande rs
Fatemeh Shafiei
Nicky Sheats
Paul Shoemaker
Kenneth Smith
Horace Strand
Nicholas Targ
Javier Francisco Torres
Kimberly Wasserman

January 25, 2013

Lisa P. Jackson
Administrator

U.S. Environmental Protection Agency
Ariel Rios Building
1200 Pennsylvania Ave., NW
Washington, DC 20460

Dear Administrator Jackson:

The National Environmental Justice Advisory Council (NEJAC) is pleased to transmit the
following recommendations that update the NEJAC Model Plan for Public Participation,
first issued in 1996. The Model Plan outlined critical elements for conducting public
participation and identified core values and guiding principles for the practice of
public participation.

In 2012, in light of how public participation has evolved over the years, the NEJAC
identified the need to update the 1996 Model Plan. Such revisions were considered
necessary to reflect current needs, concerns, and best practices, and in consideration
of your designation of expanding the conversation on environmentalism and working
for environmental justice as a priority. This update to the 1996 Model Plan, herein
called the Model Guidelines for Public Participation, should complement the
implementation of EPA's Plan EJ 2014, the roadmap intended to help EPA integrate
environmental justice into the Agency's programs, policies, and activities.

Once again, thank you for this opportunity to provide recommendations for enhancing
environmental justice in EPA's programs, particularly the tribal program and Agency's
work with indigenous stakeholders.

Sincerely,

Chair

cc:

NEJAC Members

Robert Perciasepe, EPA Deputy Administrator

Cynthia Giles, EPA Assistant Administrator for Enforcement and Compliance Assurance
Lisa Garcia, EPA Associate Assistant Administrator for Environmental Justice
Heather Case, Acting Director, EPA Office of Environmental Justice (OEJ)

Victoria Robinson, NEJAC DFO, EPA OEJ

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TABLE OF CONTENTS

Section 1.0 Introduction	1

1.1 What is Community Engagement	1

Section 2.0 Findings	3

2.1	Comprehensive, Customized Community Engagement	3

2.2	Environmental Justice in Rural Communities	4

2.3	Education and Empowerment	4

Section 3.0 Recommendations (Guiding Principles and Critical Elements)	4

3.1	Comprehensive, Customized Community Engagement	5

3.2	Engaging Rural Communities	6

3.3	Education and Empowerment to Enhance Engagement	9

APPENDICES

Appendix A Sample Core Values for Public Participation	A-l

Appendix B Sample Guidelines for Public Participation Plan	B-l
Appendix C Environmental Justice Public Participation Checklist for Government Agencies C-l

Appendix D References	D-l

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NATIONAL ENVIRONMENTAL JUSTICE ADVISORY COUNCIL

Model Guidelines for Public Participation:

An Update to the 1996 NEJAC Model Plan for Public Participation

1.0	INTRODUCTION

In 1996, the National Environmental Justice Advisory Council (NEJAC or the Council), through its
Public Participation and Accountability Subcommittee, worked with the U.S. Environmental
Protection Agency (EPA) Office of Environmental Justice (OEJ) to develop the Model Plan for Public
Participation (Model Plan). The Model Plan outlined critical elements for conducting public
participation and identified core values and guiding principles for the practice of public
participation. It was published as a "living document" that would be reviewed and revised as
necessary. The original Model Plan can be found at:
http://www.greenlink.org/assess/pdfs/modelplan.pdf.

In 2012, in light of how public participation has evolved over the years, the NEJAC identified the
need to update the 1996 Model Plan. Such revisions were considered necessary to reflect current
needs, concerns, and best practices, and in consideration of EPA Administrator Lisa P. Jackson's
designation of expanding the conversation on environmentalism and working for environmental
justice as a priority. This update to the 1996 Model Plan, herein called the Model Guidelines for
Public Participation (Model Guidelines), should complement the implementation of EPA's Plan EJ
2014, the roadmap intended to help EPA integrate environmental justice into the Agency's programs,
policies, and activities. Plan EJ 2014 is named in recognition of the 20th anniversary of President
Clinton's issuance of Executive Order 12898, Federal Actions to Address Environmental Justice in
Minority Populations and Low-Income Populations. The Agency defines environmental justice as
the fair treatment and meaningful involvement of all people regardless of race, color, national origin,
or income with respect to the development, implementation, and enforcement of environmental
laws, regulations, and policies.

It is expected that this document will serve as a guide for not only federal agencies, but for all
stakeholders who are engaged in public participation efforts and who seek to meaningfully engage
environmental justice stakeholders in decision-making processes. Agencies should look to this
document as a model when engaging communities, while also recognizing that not all communities
are the same. The recommendations presented herein are not intended to be universally applied;
rather, they should be customized for application based on the priorities and characteristics of each
unique community. Furthermore, EPA should continue to seek opportunities to exercise its
authority to consider and address environmental justice concerns under existing environmental
statutes such as the Clean Air Act; Clean Water Act; Resource Conservation and Recovery Act; Safe
Drinking Water Act; Toxic Substances Control Act; and the Federal Insecticide, Fungicide, and
Rodenticide Act.

1.1	What is Community Engagement

There are many terms that describe the concept of "public participation" - community participation,
community involvement, community engagement, stakeholder involvement, stakeholder
engagement, among others. All of these terms are commonly used and acceptable. Regardless of the
language used, what is critical to understand is the emphasis that any and all persons and groups
who are potentially interested, concerned, or affected by an action should be included (or given equal
opportunity to participate) in the decision-making process.

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Public participation, community involvement - whatever the term — is crucial in ensuring that
decisions affecting human health and the environment embrace environmental justice. Communities
affected by environmental justice issues often already face many challenges and barriers associated
with meaningful involvement and adequate representation in the development, implementation, and
enforcement of environmental laws, regulations, and policies. Many affected communities are
considered to be vulnerable or sensitive populations, due to factors such as cumulative exposure to
toxins and pollutants, and have historically been left out of decision-making processes.

Critical Elements of Effective Community Engagement. Long-term community engagement is
essential to sustaining the engagement of affected communities in decision-making around
environmental issues. There are many individuals and communities that are affected by
environmental justice issues more broadly, who are not aware that they are stakeholders. Effective
long-term community engagement should include the following critical elements:

I | A two-way process of distributing and receiving information to increase understanding among all

stakeholders, and encourage active listening and the exchange of information.

I | A process that aims to increase the number of community members who recognize themselves

and their communities as stakeholders in the issues at hand.

I | A system of processes and mechanisms for community outreach, input, and engagement at
different levels.

I | A greater emphasis on the quality of community input rather than the quantity of input. The
quality of community engagement should be based more on what is "uploaded from" the
community than what is "downloaded to" the community; and how well agencies are able to
practically apply the input received from community members.

I | Recognition of local community members as an "encyclopedia of experientially-tested and
validated insight," and consultation of that resource as part of the foundation of community
engagement efforts. The success of community engagement depends on the maximum utilization
of local community members as the foundation (not just an added value) to a comprehensive,
holistic approach.

I | Efforts to "meet people where they are." Methods, processes, and information should be targeted

and applicable to the specific communities.

I | An approach that is tailored to the specific, unique needs of the particular community where
activities are being implemented. Common elements of engagement should not overshadow the
uniqueness of every community.

Challenges and Barriers to Effective Community Engagement. The identification of common
barriers and challenges to community engagement helped lay the foundation for recommendations
intended to convey the critical importance of community engagement in the Agency's decision-
making processes. Examples of challenges and barriers to long-term community engagement include:

•	Availability of resources (specifically, availability of and access to funding and staff to conduct
the needed activities over the long term).

•	Poor or little coordination among and between various federal, state, and local government
agencies and other entities.

•	Language and cultural differences.

•	Identification of and coalition building among local leadership within a community.

•	Lack of cultural competency among agencies trying to cultivate community engagement.

•	Lack of recognition among communities and individuals of their stakeholder status in
environmental justice issues.

•	Lack of trust between community members, regulatory agencies, and regulated industries.

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Note that these are merely a few examples of potential barriers. This does not represent an exhaustive
list of challenges that may present themselves in the future. Some of these key barriers or challenges
are also incorporated into the findings presented in Section 2.0, which form the basis for the
recommendations in Section 3.0.

2.0	FINDINGS

To facilitate public participation, it is important to identify methods by which EPA can institutionalize public
participation in its programs. This section lays the foundation for why the recommendations (presented
in Section 3.0) are justified and require action. The findings and associated recommendations for
action are organized in the following focus areas:

•	Section 2.1 - Comprehensive, Customized Community Engagement

•	Section 2.2 - Environmental Justice in Rural Communities

•	Section 2.3 - Education and Empowerment

2.1	Comprehensive, Customized Community Engagement

In general, agencies tend to have an "either / or" approach to addressing problems. This is
understandable — due to regulations, rules, ordinances, laws, etc., agencies lean toward this mental
model as the default approach to problem solving. However, in a multicultural society such as ours,
such an approach does not work well for environmental justice communities. A better approach is a
"both / and" approach that recognizes that a project or policy impacts both the community and
project sponsor, whether African-Americans and Puerto Ricans; both Chicanos and off-reservations
Navajos; Vietnamese and poor Anglos; elders and working mothers with children.

Often, policies and projects have been developed without substantial public involvement. The intent
of public participation is to involve local populace in a collaborative relationship for policy
development and project planning. The purpose is to give the local populace reasonable opportunity
to participate in the decision-making process. Benefits of early engagement with affected
communities around permitting and siting have been observed in New York, Pennsylvania, and
Connecticut.

A central argument is that Model Guidelines are not practical since communities and projects are so
varied that one model for universal application would not work. We live in a multicultural society
where communication takes place according to local customs, symbols and patterns. Given these
facts, collaborating with local environmental justice communities needs to evolve from a single
approach to a more comprehensive, customized process. As such, model guidelines should
encompass a series of recommended guidelines, where the local stakeholders determine the extent
and depth of the public process. Ideally, such an approach should be outlined in a public
participation plan.

Ultimately, flexibility is needed when customizing the plan for engaging with each community.
Consideration should be given to the uniqueness of each community in terms of, among other
characteristics, geography (for example, urban and rural) and culture (for example, traditions of
tribes and those along the U.S.-Mexico border). In addition to traditional methods of community
engagement, social media platforms such as Facebook and Twitter, and online information sources
such as blogs and YouTube are increasingly being used to disseminate information in an
environmental justice context. Social media can be leveraged as a powerful tool in engaging
members of the public in a participatory process.

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2.2	Environmental Justice in Rural Communities

Rural communities often view being labeled with the characteristics of an environmental justice
community (e.g., impoverished) as a stigma. Also, some of those communities do not recognize that
the environmental problems that they are facing are issues of injustice.

The difficulty in characterizing environmental justice segments of rural communities is made more
difficult by techniques used to quantify such populations. In the context of the National
Environmental Policy Act (NEPA), federal agency actions typically look at a 50-mile radius and
average demographic information from the Census 2000 for rural areas. This is a problem in rural
communities where block groups show greater than 20 percent of residents living below the federal
poverty level, and greater than 50 percent of ethnic minorities in residence. However, agencies will
average communities from census tract data, thus diluting the demographics of environmental justice
communities.

2.3	Education and Empowerment

Sometimes there is a "line" between agencies and the public, created by a real or perceived feeling of
distrust between the two groups. There is often a misconception that "the powers that be" (e.g., city
council, government agencies, etc.) will always have control over the community. Community
residents often get frustrated with "government" - whether local, regional, state, or federal — because
they expect agencies to solve their problems yet do not understand how agencies actually operate.
Additionally, community stakeholders often do not have the technical understanding or assistance to
effectively participate in environmental decisions that impact their lives.

3.0 RECOMMENDATIONS

The following guiding principles served as the basis for the recommendations presented in this
section:

I | Encourage public participation in all aspects of environmental decision-making.

I | Communities, including all types of stakeholders and agencies, should be seen as equal partners

in dialogues about environmental justice issues.

I | In order to build successful partnerships, interactions must:

>	Encourage active community participation.

>	Foster capacity building in the community and increase technical knowledge.

>	Institutionalize public participation.

>	Recognize community knowledge.

>	Use cross-cultural formats and exchanges.

>	Maintain honesty and integrity in the process and articulate goals, expectations, and
limitations.

The recommendations and critical elements for effective public engagement are presented below.
Many are based on core values to facilitate the engagement process, examples of which are presented
in Appendix A.

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3.1 Comprehensive, Customized Community Engagement

This section describes ways in which EPA should customize its community engagement approaches

to ensure flexibility and consideration of the unique characteristics of each community.

1.	EPA should facilitate a rapid assessment of the level of community engagement required to
guide the public process, in coordination with local stakeholders and the project sponsor. The

level of effort required for a community engagement process may vary and is determined by the
anticipated environmental and community impacts of the undertaking. A rapid assessment
process helps determine the minimum requirements for substantial public involvement to
promote community-based support for an action.

2.	Where an effective community engagement process is not already in place, EPA should establish
a steering committee in communities affected by environmental justice issues, comprised
primarily of community level stakeholders. The steering committee must be independent of the
entity promoting the policy or project (i.e. policy and decision makers). Non-community level
stakeholders - those less impacted by the proposed undertaking - could act as advisors. The
central idea is that the public process is locally driven by an independent committee that works
in coordination with the sponsoring entity. Even though the process should be independent of
the entity promoting the policy or project, the entity and other key stakeholders should be
available to provide resources to ensure an effective process. These resources can include
financial support for facilitation, technical assistance, and capacity building, and meeting
locations and logistics.

3.	EPA should involve the community in the discussion of possible alternatives to permitting and
siting of potential polluters. In cases when the decision to proceed with the permit or siting
approval has already been made, EPA should encourage that the Permittee establish a
relationship with the community to ensure that the community members understand the
activities of the industry and are engaged in the regulation process. Ideally, the community
should be engaged early in the process, prior to the permit being issued.

4.	As part of understanding the affected community, EPA should understand the extent to which
social media and technology can be used when developing a community-specific engagement
plan. Use of such tools should be leveraged to disseminate information, as appropriate. Social
media and technology, however, should not take the place of face-to-face engagement with
community members.

5.	EPA should engage with communities early in the permit application and other decision-
making process. Agencies will benefit from hearing from the community how they would like
information presented, questions they would like answered in advance, and in which languages.
Preparation time before a community meeting will ensure better outcomes and better
communication throughout.

6.	EPA should identify and integrate cultural and geographic differences into community
engagement efforts, including public participation plans and outreach. For example, travel is
more challenging in rural than urban areas, but child care, food and translation are necessary
almost everywhere. Creating spaces convenient for families coming from work and school is
important.

7.	EPA should engage the community in developing the agenda for public meetings and other
community engagement activities.

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8.	EPA should foster capacity building in communities by offering various forms of technical
assistance throughout the public participation. Examples of such assistance could include
facilitation of discussions among stakeholders, funding resources, workshops and trainings in the
relevant subject matter, and scientific expertise, as needed; as well as donation of technological
equipment.

9.	As part of preparing a comprehensive and customized plan for engaging communities, EPA
should consider the following steps outlined in Exhibit 1 (see pages 7-8):

3.2 Engaging Rural Communities

This section describes ways in which EPA should engage
rural areas:

10.	EPA should address environmental justice issues
in rural communities by engaging in "ground
truthing" - or visiting the community in person to
assess actual conditions - as well as using the
smallest data available, i.e. block group census
data, American Community Survey, as well as
utilizing EPA tools such as the Community-
Focused Exposure and Risk Screening Tool (C-
FERST),Environmental Justice Strategic
Enforcement Tool (EJSEAT), NEPAssist, and E]
Screen. EPA uses the smallest data available. EPA
should lead other agencies in this effort.

11.	EPA should empower communities, especially
those in rural, isolated areas, by enhancing their
understanding of their history and culture and the

circumstances that led them to their current state.
It is critical that agencies not apply approaches
universally in this effort, but rather customize
engagement with each community, as appropriate.

m community engagement activities m

NEPAssist

NEPAssist is a tool that facilitates the
environmental review process and project
planning in relation to environmental
considerations. The web-based application
draws environmental data dynamically from
EPA's Geographic Information System
databases and web services and provides
immediate screening of environmental
assessment indicators for a user-defined area
of interest. These features contribute to a
streamlined review process that potentially
raises important environmental issues at the
earliest stages of project development."

Source: EPA NEPAssist website,
httpJ/nepassisttooi. epa. gov/nepassist/entry. aspx

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Exhibit 1

A.	Preparation

~	Developing co-sponsoring and co-planning relationships with community organizations is essential to
successful engagement. Community engagement could include community meetings, consultations,
roundtables, training sessions, workshops, one-on-one conversations with community representatives,
teleconference calls, webinars and videos, and other efforts.

~	To ensure successful engagement opportunities, agencies should provide co-sponsors that can provide
communities with the resources they need, and share all planning roles with the federal representatives.
These roles could include:

~	Developing a Public Participation Plan that provides the framework for the public process (see Appendix
B for sample guidelines to use in developing a Public Participation Plan).

~	Decision-making.

~	Development of the activities in the community engagement process, including elements such as:
o Establishment of clear goals.

o Leadership,
o Outreach.

~	Educating the community to allow equal participation and provide a means to influence decision-making. As
an example, this could be done by linking environmental, economic, political and social analysis of a
community (including class) to begin to create a deeper understanding of the causes of climate change and
how it will impact environmental justice communities. Closely related to this is linking local, national, and
international environmental justice issues.

~	Regionalizing materials to ensure cultural sensitivity and relevance.

~	Providing a facilitator who is sensitive and trained in environmental justice issues and other issues important
to the community, where feasible.

B.	Participants

As introduced in Recommendation 2, a steering committee made up of community stakeholders, one committee
per policy-making undertaking, or specific environmental projects where policy matters have been decided,
should be established in each affected community. This steering committee would be independent of the
sponsoring agency but collaborate in the development of the policy or project. To be able to do this, it could be
required to have a technical committee to advise the steering committee on technical and financial matters. The
agency should not assume that all communities are equal with respect to average educational levels.

The site-specific steering committee or community advisory board should clarify its role(s) and responsibilities,
determine the expected outcome of its meetings, and identify ways to generate sustained interest of community
members in the environmental justice issues that affect them. The steering committee should assess specific
public participation techniques to use to reach all stakeholders. For example, in rural communities, requiring
committees can help to build and strengthen local capacities that are otherwise absent for environmental justice
communities. In many cases, a steering committee could provide a first opportunity for members of the public to
participate as equals with state and federal agency staff in making a decision that will impact their lives, their
families and communities. The steering committee should last the length of the project.

All	affected stakeholder groups should be considered for membership in the steering committee. These groups
include, but are not limited to, the following:

~	Community and neighborhood groups.

~	Community service organizations (health, welfare, and others).

~	Educational institutions and academia.

~	Environmental organizations, including Local Emergency Planning Committees.

~	Industry and business.

~	Medical community.

~	Non-governmental organizations.

~	Religious communities.

~	Spiritual communities.

~	Indigenous peoples.

~	Civic/public interest groups.

~	Unions and other employment related organizations.	

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C.	Engagement Logistics

The following logistics are associated with community meetings as an example of an engagement activity.

These logistical considerations, however, should also be applied to other forms of engagement, such as

consultations, roundtables, training sessions, workshops, one-on-one conversations with community

representatives, teleconference calls, webinars, videos, etc.

I.	Where:

~	Meetings and other activities involved in the community engagement process should be accessible to all
who wish to attend, when feasible. For example, available public transit, childcare, and access for the
disabled should be considered, when feasible.

~	Meetings and other activities involved in the community engagement process must be held in an adequate
facility (size and conditions must be considered), when feasible.

~	Where feasible, technology should be used to enhance effective communication, for example:
teleconferencing, video conferencing, webinars, adequate translation, etc.

II.	When:

~	The time of year and the day and time of meetings and other activities to engage the community should
accommodate the needs of affected communities (evening and weekend meetings accommodate working
people, and careful scheduling can avoid conflicts with other community or cultural events, for example,
harvest time during the fall in agrarian communities).

III.	How:

~	An atmosphere of equal participation must be created (avoid using a "panel" or "head table"), where
feasible.

~	A two-day meeting, at a minimum, is suggested. For example, the first day could focus on community
planning and education, and the second day could focus on open dialogue and engagement among
stakeholders.

~	The community and the government should share leadership and presentation assignments, with the
steering committee taking the lead role. All stakeholders should be engaged in the planning process.

D.	Other Considerations

~	Promote public awareness of multiple chemical sensitivities and provide a chemical and scent-free meeting
space.

~	Maintain clear goals by referring to the agenda, but the speakers should not be bound by the agenda.

~	Incorporate cross-cultural exchanges in the presentation of information and the meeting agenda. Provide
translators, if needed, for persons with limited English proficiency to ensure engagement of key
stakeholders.

~	Provide a professional facilitator who is sensitive to, and trained in, environmental justice issues and other
issues relevant to the community.

~	Provide a timeline that describes how the meeting fits into the overall agenda of issues at hand.

~	Coordinate follow-up by developing an action plan and determining who will be responsible for expediting the
work products from the process.

~	Provide a sign-in sheet to gather contact information of attendees to facilitate future distribution of
information and follow-up.

~	Distribute minutes and a list of action items to all attendees to facilitate follow-up.

~	Visit local organizations to consult in the decision-making. Visiting local organizations during their regular
membership meetings serve as a substitute for more general public meetings. There is a captive audience
who will listen. These visits should not be aimed at informing but instead at soliciting support for a desired
outcome that is to benefit the community. These visits should be led by the steering committee. Further, not
all community organizations will attend the public meetings or have a representative in the steering
committee for a variety of reasons. Such visits can be a way to avoid leaving them out of the process by
"taking the meeting" to them.	

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3.3 Education and Empowerment to Enhance Engagement

This section recommends actions EPA can undertake to educate and empower communities during

the public engagement process.

12.	EPA should approach communities with empathy. In order to effectively engage communities,
agencies should be "on the ground" to understand local concerns and challenges. Cultural
identity is tied to history and it is critical for agencies to understand this. Agencies should
endeavor to understand the existing power relationships between the community and local
governments. Agencies should recognize the mutual benefits and mutual learning opportunity to
ensure a robust community engagement process that can result in a win-win situation.

13.	EPA should help empower communities with education, in lay terms, about the Agency's
jurisdiction and purview, as well as its limitations. For example, the Pennsylvania Department
of Environmental Protection issued a booklet on the "ABCs of EJ" that detailed the responsibilities
and limitations of various government agencies in lay terms. The booklet explained to
communities what they could expect from each agency, the constraints of the agency, and
suggested steps that should be taken to resolve example problems in the community. An
approach like this would ensure that communities would better understand that inaction by an
agency may not necessarily indicate insensitivity.

14.	In a democratic society, everyone has both rights and responsibilities in developing and
sustaining healthy and livable communities. EPA should help educate communities on their
rights and responsibilities when challenging an environmental problem. An example of an
effective approach can be found in the Pennsylvania Department of Environmental Protection's
Office of Environmental Advocate. Agency staff from that office visits communities to educate
stakeholders on their rights and to work alongside them.

A Federal Advisory Committee to the U.S. Environmental Protection Agency


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APPENDIX A

SAMPLE CORE VALUES FOR PUBLIC PARTICIPATION

1.	Public participation is based on the belief that those who are affected by a decision have a right to
be involved in the decision-making process.

2.	Public participation includes the promise that the public's contribution will influence the
decision.

3.	Public participation promotes sustainable decisions by recognizing and communicating the needs
and interests of all participants, including decision makers.

4.	Public participation seeks out and facilitates the involvement of those potentially affected by or
interested in a decision.

5.	Public participation seeks input from participants in designing how they participate.

6.	Public participation provides participants with the information they need to participate in a
meaningful way.

7.	Public participation communicates to participants how their input affected the decision.

(Source: International Association for Public Participation)


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APPENDIX B

SAMPLE GUIDELINES FOR PUBLIC PARTICIPATION PLAN

The Public Participation Plan must be approved by the steering committee and project sponsor and must
include the following:

~	Local Steering Committee

~	Public Access to Project Information

a.	Public Notice

b.	Additional Outreach Activities

c.	Public Meetings

~	Final Public Participation Report

~	Post-Implementation Public Participation Efforts

Suggestions for the Application of the Public Participation Guidelines
I. Local Steering Committee

The project sponsor shall form a local steering committee or use an existing one to develop and implement of
the Public Participation Plan. The project sponsor should consider diverse representation for the steering
committee, which could include public officials and representatives from civic, academic, non-governmental
and business organizations (see Recommendation 9 in Model Guidelines for list of specific stakeholders). The
steering committee, in coordination with the project sponsor, will be responsible for carrying out activities
related to disseminating information about the project, conducting public and local organization meetings and
developing media outreach strategies.

Steering Committee Activities:

I I Participate in the development of the Plan.

I I Carry out follow up activities to the Plan.

~	Establish a dialogue through public meetings.

I I Develop information strategies.

Sussested Guidelines for Steering Committee Structure:

It is recommended that the steering committee have a chairperson. Additionally, it is recommended that the
committee have a technical secretary and technical work group.

Sussested General Operating Rules for the Steering Committee fthese rules can be modified according to the
internal necessities of the committee and project):

The committee shall be independent from the sponsor but should work in coordination with the sponsor.
Members of the steering committee shall have equal and full rights as well as voting rights.

The committee shall meet as required in order to carry out follow up activities to the Public Participation Plan.
The committee shall coordinate with the sponsor in carrying out the public meetings required for the project.
Committee agreements shall be reached by consensus or by majority vote. Majority votes must have a quorum
that is defined as having 50% plus one present at meeting.

The committee may appoint a chairperson. The chairperson shall preside over committee meetings, as well as
sector and public meetings.

The committee shall have a technical secretary. The project sponsor can provide the technical secretary who
shall not have the right to vote. The functions of the technical secretary shall be: a) maintain records of all
agreements reached; b) coordinate follow up activities for all agreements reached; c) prepare documentation of
all committee meetings; d) provide notice of all scheduled meetings of the committee as well as the public
meetings; e) provide logistics and administrative support to the committee.

The steering committee shall rely, as needed, on the technical work group which can be composed of federal,
state and local representatives. The engineer consultant should be involved in providing assistance regarding
engineering issues of the project.

The technical work group's functions, in general, shall be: a) advise the steering committee; b) present and
address technical aspects at the public meetings; c) provide technical information requested by the committee;
d) make sure there is translation (Spanish / English) of written and spoken technical information during

(Source: Created for Model Guidelines for Public Participation)


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outreach and the public meetings, if necessary; e) assist the committee in project related presentations made to
local organizations.

II. Public Access to Project Information

The project sponsor must ensure availability of appropriate project information to any interested party. Access
to information maybe accomplished through several activities; however, the following minimum requirements
must be met:

Public Notice

The project sponsor, in coordination with the steering committee, shall determine the most appropriate
locations to post any public notices about the proposed project. A public notice to announce a public meeting
must be published through the local press and other media. The notices posted for the public meetings will
include the place and schedule for any interested party to consult project information (i.e. engineering reports,
environmental documents, fact sheets, etc.). For at least one public meeting, the notice must be posted at least
30 days prior to the meeting. If the project will affect more than one community, notice of a public meeting
must be given in all affected communities, including in any community located in the other country.

Additional Outreach Activities

The project sponsor, in coordination with the steering committee, shall determine other activities that may be
carried out to inform the community of the project and encourage community participation. These additional
activities may include but are not limited to the following: development and dissemination of a project fact
sheet or summary; conduct meetings with local organizations (i.e. business, civic, community, neighborhood,
academic, environmental) affected by the project; and / or develop and implement project surveys to record
public concerns or commitment to the project.

Additional outreach activities are often very effective for accomplishing public participation goals for a project.
An extensive implementation of these activities maybe approved as an appropriate alternative to conducting
additional public meetings. The project sponsor and / or steering committee will determine the best strategy
for their project and community.

Media:

Should there be a media plan, it shall be based on the following guidelines:

~	A media campaign provides information and should be divided into different issues.

~	The campaign should be developed between the sponsor and steering committee.

~	Under no circumstances should the campaign be utilized for propaganda.

I I Every effort must be made to use the most accessible media in the community (for example, radio,
television, newspaper, Twitter, Facebook, etc).

Local Organizations: Is it recommended that the steering committee be a part of the local organization
consultation to solicit support for the project, provide information of the project, and request letters of support
from these organizations. It is suggested that documentation of these meetings with local organizations such as
who made the presentation, comments made during the presentation, as well as sign-up sheets and other
documentation produced during this outreach process be included in the final report.

Suggested Guidelines for Media and Local Organization Outreach: The objectives of the additional activities
are to guarantee public access to project information and provide for public consultation on the project. Should
there be a media plan, it should have had broad coverage by the time the local organization, neighborhood and
general public meetings are held. To demonstrate the project's message was communicated to a broad sector of
the community, it is recommended that the outreach campaign, when feasible, be documented through a
combination of video/audio recordings, media interviews or presentations, presentation of surveys results, etc.

(Source: Created for Model Guidelines for Public Participation)


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c. Public Meetings

A minimum of one public meeting or hearing in the community where the project will be located must be
required in order to present information regarding the technical, environmental and financial aspects of the
project, as well as to address any comments by the public. More than one public meeting or hearing and/or
more extensive outreach activities maybe necessary to establish community awareness of the technical and
environmental aspects of the project and to consult with the community on the final technical and financial
aspects of the project. Alternative formats for satisfying the public meeting/hearing(s) requirement may be
considered, such as an "open house", or local organizational meetings. Regional projects may also require
multiple meetings. If the sponsor has conducted public hearings pursuant to laws and regulations applicable to
the project, such meetings may be considered as satisfying the basic requirement. The project sponsor shall
record minutes for any public meeting to include names of the participants, comments received, and results of
any surveys that may have been conducted as part of the meeting.

Sussested Guidelines for Public Meetinss:

~	The public meetings/hearings shall be open to all sectors of the community.

~	The use of a neutral facilitator is recommended, which can be the chairperson of the steering committee.

~	The chairperson and the rest of the committee shall encourage community participation at meetings.

~	Translation of technical and financial information must be provided, if necessary. Government agency
staff must participate in the meetings.

III.	Final Public Participation Report

The project sponsor and steering committee will prepare a written report describing the activities carried out as
part of the public participation plan, as well as documenting community opinion and support for the project.
The minutes of the steering committee meetings shall be included in the report. As applicable, the report shall
also contain samples of public notices, samples of project information provided, minutes of the public
meetings, as well as results from any additional outreach activities (i.e. surveys, local organization meetings)
conducted for the project.

Sussested Guidelines: The final report on the results of the public participation plan should convey that the
objectives of the public participation plan were fulfilled. That is, the report should demonstrate that the
project has broad community support and should document and contain all information generated throughout
the public participation process, which can include press reports and interviews, public comments at colonia
or neighborhood meetings, local organizations' letters of support, minutes of meetings with local organizations,
survey results and other such documentation showing the scope and success of the plan.

IV.	Post-Implementation Public Participation Efforts

The project sponsor in coordination with the steering committee shall provide continuity to the public
participation plan after project implementation. The activities undertaken must be feasible and aimed at
supporting the implementation and long-term sustainability of the project.

Sussested Guidelines: This describes the manner by which the community will continue to participate and be
informed of the status of the project. The level of involvement at this point may be less extensive and intense
as the major decisions regarding the project have been taken. This can be accomplished through periodic
sponsor required public hearings or other public information activities throughout the community. It implies
the continuation of the steering committee as part of the implementation of the project, as long as the
committee and sponsor consider it necessary.

(Source: Created for Model Guidelines for Public Participation)


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APPENDIX C

ENVIRONMENTAL JUSTICE PUBLIC PARTICIPATION CHECKLIST
FOR GOVERNMENT AGENCIES

The following checklist was developed by federal agencies for use by government agencies. It serves
as an example process to be followed and does not include regulatory requirements. Please contact
U.S. Environmental Protection Agency (EPA) Office of Environmental Justice (OEJ) for more
information about the public participation process within the regulatory framework.

1.	Ensure that the Agency's public participation policies comply with the requirements of the Freedom
of Information Act; Emergency Planning and Community Right to Know Act; National Environmental
Policy Act; Administrative Procedures Act; Clean Air Act; Clean Water Act; Resource Conservation
and Recovery Act; Safe Drinking Water Act; Toxic Substances Control Act; Federal Insecticide,
Fungicide, and Rodenticide Act.

2.	Obtain the support of senior management to ensure that the Agency's policies and activities are
modified for early, effective, and meaningful public participation, especially with regard to
environmental justice stakeholders. Identify internal stakeholders and establish partnering
relationships.

3.	Use the following Guiding Principles in setting up all activities in the community engagement
process:

I | Maintain honesty and integrity, and show empathy throughout the public process.

I | Recognize community and indigenous knowledge.

I | Encourage active community participation.

~ Use cross-cultural formats and exchanges.

I | Clearly present information in a way that avoids misunderstandings.

I | Identify key individuals who can represent various stakeholder interests. Learn as much as
possible about the stakeholders and their specific concerns through personal consultation, and
phone and written contact. Ensure that information-gathering techniques include modifications
for minority and low-income communities, for example, consider language and cultural barriers,
technical background, literacy, access to respondents, privacy issues, and preferred types of
communications.

4.	Solicit stakeholder engagement early in the policy-making process, beginning in the planning and
development stages and continuing through implementation and oversight.

5.	Develop co-sponsoring/co-planning relationships with community organizations and provide
resources for their needs.

6.	Establish a central point of contact within the federal agency to assist in information dissemination,
resolve problems, and serve as a visible and accessible advocate of the public's right to know about
issues that affect their health or the environment.

7.	Regionalize materials to ensure cultural sensitivity and relevance. Make information readily
accessible (for example, access for the handicapped and sight- and hearing-impaired) and
understandable. Unabridged documents should be placed in repositories. Executive summaries/fact
sheets should be prepared in layman's language. Whenever practical and appropriate, translate
targeted documents for persons with limited English proficiency.

8.	Make information available in a timely manner. Environmental justice stakeholders should be
viewed as full partners and Agency customers. They should be provided with information at the
same time it is submitted for formal review to state, tribal, and/or federal regulatory agencies.

9.	Ensure that personnel at all levels in the Agency clearly understand policies for transmitting
information to environmental justice stakeholders in a timely, accessible, and understandable
fashion.

10.	Schedule meetings and/or public hearings to make them accessible and user-friendly for
environmental justice stakeholders. Consider time frames that do not conflict with work schedules,

(Source: NEJAC's 1996 Model Plan Public Participation)


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rush hours, dinner hours and other community commitments that may decrease attendance.

Consider locations and facilities that are local, convenient and represent neutral turf. Ensure that the
facility meets American with Disabilities Act statements about equal access. Provide assistance for
hearing-impaired individuals. Whenever practical and appropriate, provide translators for persons
with limited English proficiency. Advertise the meeting and its proposed agenda in a timely manner
in print and electronic media. Provide a phone number and/or address for communities to find out
about pending meetings or issues, express their concerns, seek participation or alter meeting agendas.

11.	In addition to meetings, consider other communication vehicles to increase participation of
environmental justice stakeholders, including:

I | Posters and exhibits.

I | Participation in civic and community activities.

I | Public database and bulletin boards.

I | Surveys.

I | Telephone hotlines.

I | Training and education programs.

I | Workshops and materials.

12.	Hire trainers with a good understanding of the subject matter, both technical and administrative. The
trainers should be ambassadors of the community engagement process.

13.	Consider diversity in the workplace: whenever practical, be sure that those individuals that are the
decision makers reflect the intent of Executive Order 12898 (Federal Actions to Address
Environmental Justice in Minority and Low-Income Populations) and come from diverse
backgrounds, especially those of a community that will have extensive interaction with the Agency.

14.	After holding a public forum in a community, establish a procedure to follow up with concrete action
to address the community's concerns. This will help to establish the Agency's credibility in the
community as a representative of the Federal government.

15.	Establish interagency working groups (at all levels) to address and coordinate issues of
environmental justice.

16.	Promote interagency coordination to ensure that the most far-reaching aspects of environmental
justice are sufficiently evaluated and addressed in a timely manner. Environmental problems do not
occur along departmental lines. Solutions, therefore, require many agencies and other stakeholders to
work together efficiently and effectively.

17.	Educate stakeholders about all aspects of environmental justice (functions, roles, jurisdiction,
structure, and enforcement). The engagement of a steering committee from the beginning of an
undertaking would allow for the evaluation of the education level of the community in the
environmental justice issues that affect them.

18.	Ensure that research projects identify environmental justice issues and needs in communities, and
how to meet those needs through the responsible agencies.

19.	Provide information to communities about the government's role as it pertains to short-term and
long-term economic and environmental needs and health effects.

20.	Train staff to support inter-and intra-Agency coordination, and make them aware of the resources
needed for such coordination.

21.	Provide Agency staff members that are trained in cultural, linguistic, and community outreach
techniques.

22.	Hold workshops, seminars, and other meetings to develop partnerships between agencies, workers,
and community groups. (Ensure mechanisms are in place so that effective partnerships can be
implemented via cooperative agreements, etc.)

23.	Provide effective outreach, education, and communications. Findings should be shared with
community members, with an emphasis on being sensitive and respectful to race, ethnicity, gender,
language, and culture.

24.	Design and implement educational efforts tailored to specific communities and problems. Increase
the engagement of ethnic caucuses, religious groups, the press, and legislative staff in resolution of
environmental justice issues.

(Source: NEJAC's 1996 Model Plan Public Participation)


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25.	Ensure active participation of affected communities in the decision-making process for outreach,
education, training, and community programs - including representation on advisory councils and
review committees (see Recommendation 9 in Model Guidelines).

26.	Encourage federal and state governments to "reinvent government" - overhaul bureaucracy in favor of
community responsiveness.

27.	Link environmental issues to local economic issues to increase level of interest.

28.	Use local businesses for environmental cleanup or other related activities.

29.	Use, as appropriate, historically Black Colleges and Universities (HBCU) and Minority Institutes (MI),
Hispanic Serving Colleges and Universities (HSCU), and Indian Centers to network and form
community links.

30.	Use, as appropriate, local expertise for technical and science reviews.

31.	Prior to conducting the first agency meeting, form an agenda with the assistance of community and
Agency representatives.

32.	Provide various options for community members to ask questions and identify issues of concern (for
example, "open mic" format at meetings).

33.	Provide funding to hire retired engineers, teachers, lawyers, doctors, dentists, and other professionals
to support the development of policies and projects in environmental justice communities.

34.	Require that any policy or project funded by EPA or other agencies requiring EPA approval include
community mitigation and climate adaptation measures.

(Source: NEJAC's 1996 Model Plan Public Participation)


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APPENDIX D

REFERENCES

National Environmental Justice Advisory Council (NEJAC). 1996. Draft Memorandum on
Incorporating Environmental Justice into EPA Permitting Authority. July 18. Available online at
http://www.epa.gov/environmentaljustice/resources/publications/nejac/integrating-ej-into-
permitting.pdf.

NEJAC. The 2005 Gulf Coast Hurricanes and Vulnerable Populations: Recommendations for Future
Disaster Preparedness/Response. August.

NEJAC 2006. Future Mechanisms to Enhance Stakeholder Involvement and Engagement to Address
Environmental Justice. August.

NEJAC. 2000. Guide on Consultation and Collaboration with Indian Tribal Governments and the
Public Participation of Indigenous Groups and Tribal Members in the Environmental Decision Making.
November.

NEJAC. 2000. Environmental Justice in the Permitting Process. July.

U.S. Army Corps of Engineers Institute for Water Resources. 1994. Partnering Guide for DoD
Environmental Missions. July.

U.S. Environmental Protection Agency (EPA) and the Keystone Center. 1993. Interim Report of the
Federal Facilities Environmental Restoration Dialogue Committee. February.

U.S. EPA. 1992. Community Relations in Superfund: A Handbookjanuary.EPA-540-R-92-009 and
#PB92-963341.

Environmental Communications Research Program, New Jersey Agricultural Experiment Station,
Cook College, Rutgers University. 1991. Improving Dialogue with Communities: A Short Guide for
Government Risk Communications. September.


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