Resource Book

DESCRipTioN

A Resource Book is a notebook that presents general Superfund and site-specific information
for citizens, Media representatives, and new team members. A Resource Book is a collection
of a broad range of introductory materials about the site. A Resource Book also provides a
concise summary of site activities to date.

RequIrecJ Adiviiy?

No.

IVlAkiNq ii WoRk

WMen to Use

A Resource Book can be used to help educate site leaders, citizens, or the media about the
overall Superfund process and site activities. It is useful at Public Availabilities/Poster
Sessions and site briefings. A Resource Book is a great way to archive information about
progress at a Superfund site.

A resource book is most effective when it is:

® Updated regularly;

® Kept brief;

® Organized by tabs;

® Available at the user's leisure;

® User-friendly;

® Used as a community document; and

® Combined with other resources (e.g., local library resources, EPA information hotlines
and clearinghouses, Internet).

How to Use

When constructing a Resource Book, condense and summarize information as much as
possible. The list below can help:

BeFore You BsqiN

® Consult community representatives to gather information about the site; and
® Observe publication restrictions.

Format

® Use tabbed sections to enable easy access to information;

® Plan how the information will be organized (e.g., tabbed sections chronologically with the
most recent information first);

® Use an annotated table of contents that describes the information in the tabs;

® Use a three-ring binder for easy addition or removal of documents; and

® Make a schedule for updating information regularly.

See Media-
Tab 7.S

See Public
Availabilities/
Poster Sessions.
Tab 30

See Internet.
Tab 10

Last Updated:

September 2002

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Resource Book

See Fact
Sheets. Tab
15

See Informa-
tion Reposi-
tory. Tab 21

Content

Dividing the notebook into several tabbed sections will improve readability. Contents might
include:

® Generic information about the Superfund program (e.g., history, pipeline steps, glossary);

® Pipeline steps, from preliminary assessments through operation and maintenance, including
community involvement opportunities throughout the Superfund pipeline;

® Site-specific information, such as abstracts from key technical documents like the Record
of Decision (ROD), Preliminary Assessment/Site Inspection (PA/SI), or brief Fact
Sheets summarizing this information;

® Community involvement information, such as scheduled events for community participa-
tion and locally-issued site information; and

® Timeline of past/planned site activities.

Eliminate enforcement-sensitive information, and use non-technical language whenever
possible. Provide a date and citation for each resource. Get all information reviewed internally
by EPA management. Divide information into separate volumes if the book becomes too
large.

Who to Contact

Include in your Resource Book a comprehensive list of the contact information for people
directly involved with the site, including the Remedial Project Manager (RPM), community
leaders, Potentially Responsible Parties (PRPs), and other federal, state, and local agency
officials.

ExAMpl.ES

ExampLe 1: InFormatIon REposiToity

One region makes a regular practice of putting a Resource Book at their site information
repositories. For most citizens living near a Superfund site, the mounds of paper that make up
the Repository can be quite overwhelming. The region finds that the Resource Book helps the
community members get a better understanding of the Superfund process and provides the
site-specific information citizens want.

ExampLe 2: OutreacM an<] BmEfiNqs

Another region uses a Resource Book to help them address the questions and issues that arise
at their contentious sites. They bring copies with them to Availability sessions, use it to brief
their regional administrator, and provide copies of Resource Books at Media events in addition
to topic-specific press information.

Tips

® Create abstracts/summaries of key documents to reduce notebook size.
® Include Fact Sheets on common chemicals found and technologies used at sites.
® Develop an annotated table of contents.

® Provide a date and citation for each resource.

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Resource Book

® Include local information developed about the site, including stories on community partici-
pation to date. Existing local information often provides the most approachable and
understandable introductory resources for someone new to a site; it is also the most
contextual.

® Design a cover for the Resource Book that is tailored to the community; for example, a
local landmark.

ReLatecJ TooLs/Resources iN tNe TooLkii

® Communications Strategies. Tab 3
® Community Groups. Tab 4
® Community Profile. Tab 8
® Exhibits. Tab 13
® Fact Sheets. Tab 15

® Frequently Asked Questions/Referrals. Tab 18
® Information Repository. Tab 21
® Internet. Tab 10
® Media. Tab 25
® Presentations. Tab 29
® Translation Services. Tab 43

AuAchEd Items WrrhiN This Tool

® Attachment 1: Examples of General Superfund Information That Might be Included in a
Resource Book

® Attachment 2: Suggested Tabs for Organizing Your Resource Book

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Attachment 1: ExAMples of GeneraL SupEitfuNd InFormatIon JUm

Miqhi be liMcludEd iN a Resource Book

® Your Community Resource Book: Purpose and Introduction
® Superfund: A Brief History
® Pipeline diagram

® Roadmap to community involvement
® One-page site summary outline (to be completed by CIC)

® Frequently Asked Questions about the Superfund Program
® Glossary of terms, including acronyms
® Technology fact sheets

® List of federal resources and contacts (state and local resources, to be assembled by CIC)

A4

Resource Book


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Attachment 2: SuqqESTEd TAbs For OnqANiziNq Your Resource Book

® Introduction and Purpose
® Superfund History and Process

® Local Information (community-driven materials, including newsletters, news releases about the site)
® Site-Specific Summary Information
® Community Involvement: What You Can Do

® Additional Information Resources (including state and local resources and contacts)

Resource Book

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Resource Book


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