National Water Reuse Action Plan
Completed Action

Action 2.16 Support Local and Regional Reuse Projects by Identifying
Challenges, Opportunities, and Models for Interagency Collaboration

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Background

Action 2.16 was initiated to support the development of
multi-agency water reuse programs by identifying
challenges, opportunities and models for interagency
collaboration. The final report, Multi-Agency Water Reuse
Programs: Lessons for Successful Collaboration, includes a
literature review and case studies that form the foundation
of a framework for understanding the dynamics of
interagency collaboration. The report also includes a
summary of key principles for effective cooperation and
exercises to help utilities, regulators, and other stakeholders
work together more productively to increase their capacity
to advance water reuse.

Authors reported that successful water reuse programs are
achieved when wastewater agencies, stormwater programs,
wholesale and retail water agencies, municipal
governments, regulators, and private sector water users all
work together when creating a new, sustainable water
supply. While these entities may only be responsible for one
aspect of water management, they must collaborate effectively
together to reclaim both wastewater and stormwater. However, it was
found their cooperation can be hindered by the challenge of finding common
ground, assigning roles, and allocating responsibilities and costs among different
organizations.

This report confirms the need for agencies and communities to better work across programs and
jurisdictions to successfully develop water reuse projects. Within the document, examples of the tailored legal
mechanisms are provided, which illustrate how communities and agencies can work across these program and
jurisdictional boundaries. As the action team notes, water reuse projects can only proceed "at the speed of trust,"
and legal agreements do not create trust: they only codify it.

Accomplish merits/Impact

The action team's report. Multi-Agency Water Reuse Programs: Lessons for Successful Collaboration, published in
March 2022, is designed to help agency managers respond to the pressures of population growth, resource
depletion, and climate change by working together to develop water reuse programs. Drawing upon an extensive
literature review and detailed case studies, the report identifies common legal, financial, regulatory, and
organizational challenges and provides examples of how utilties can work together to build successful reuse
programs. The case studies also highlight the role of agency leaders in cultivating support for regional programs
and the importance of informal communication in maintaining effective partnerships.

Additionally, the action team members have presented their findings at a number of professional conferences,
including webinars and panel discussions at UNESCO (2020 and 2021); the WateReuse Symposium (2021, 2022);
a poster presentation at Singapore International Water Week (2021); and a workshop on "Collaborative Art:
Working Beyond Borders to Solve Systems-Based Problems" conducted at the IWA World Water Congress (2022).

Action Team

Action Leaders

•	Eric Rosenblum

f eric@envirospectives.com)

•	WateReuse Association (WateReuse)

Greg Fogel (afoael@watereuse.ora1

•	U.S. Environmental Protection Agency
(EPA)

Dave Smith

fdavesmith water@amai I .com')

Action Partners

•	Robert Raucher
fBraucher@Raucher.LLO

•	Felicia Marcus

ffeliciaamarcus@amail .com)

•	Shannon Spurlock
fshannon@shannonspurlock.com)

•	Regional and State Sections of
WateReuse

National Water Reuse Action Plan

Completed Action
Action 2.16

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Lessons Learned

A few of the many "lessons learned" shared by agencies around the country include:

Water agencies created to solve last century's problems must redefine their missions to address today's
challenges. Knowing their histories can help prospective partners understand each other's point of view.

Regulations limiting discharge of contaminants can motivate agencies to recycle water. Survey the
regulatory landscape to design projects that can meet multiple objectives, with less transaction cost later.

Clearly articulate the co-benefits of reuse to communities, businesses, and the environment. Credit the
avoided cost of alternate projects, the value of reliability, and the ecological benefits of in-stream flows.

Multi-agency pilot projects provide utility operators the opportunity to develop new skills, reinforce staff
relationships, and set the stage for more extensive future cooperation.

Managers who can identify future challenges and understand how to persuade other agencies to look
outside of their silos by showing how reuse supports their multiple missions are imperative to a successful
project.

Action Implementation Process

Prepare and submit a
proposal for a session
at the 2021 WateReuse
Symposium.

Develop the project
implementation
approach.

Perform a
literature

Identify
governance
models and case
studies.

Present webinar on
report findings.

Present findings at
the 2021 WateReuse
Symposium.

Prepare a report
on governance
models.

Potential Future Activity

Future Action 2.16 activities can expand the application of its findings to other types of water reuse, as well as to
different regions of the country. As noted in the report (p. 102) "A review of successful multi-agency stormwater
capture and reuse projects will provide insight into how this important resource can be developed further in the
future." On a regional level, the factors influencing collaboration can be related to the individual desires of utility
managers and other stakeholders in a specific region to increase reuse, their understanding of the value of water
recycling, and their capacity to develop and implement recycled water projects. Nationally, the insights gleaned
from the case-studies can be developed into a "roadmap for collaboration" that can be used by water, wastewater,
and stormwater agency managers throughout the U.S.

National Water Reuse Action Plan

Completed Action
Action 2.16

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Action Deliverables

Multi-Aaencv Water Reuse Programs: Lessons for Successful Collaboration (Report and Annotated
Bibliography')

Multi-Agencv Water Reuse Programs: Insights into Interagency Collaboration (2021 WateReuse Webinar)

Lions, Gazelles, and Hippos: Lessons in Cooperation from the Waterhole (2021 WateReuse Symposium
Presentation)

Multi-agencv Reuse Programs: Lessons for Successful Collaboration (2022 WateReuse Symposium
Presentation)

Increasing Water Resiliency through Regional Collaborations in North Central Texas (2022 WateReuse
Symposium Presentation)

Additional Resources

GAO, 2005. Results Oriented Government: Practices That Can Help Enhance and Sustain
Collaboration among Federal Agencies, Washington DC: GAO.
https://www.aao.aov/products/aao-06-15

CUWA, 2016. Potable Reuse Operator Certification White Paper, Walnut Creek: California
Urban Water Agencies.

National Research Council. 2012. Water Reuse: Potential for Expanding the Nation's
Water Supply Through Reuse of Municipal Wastewater. Washington, DC: The National
Academies Press, https://doi.org/10.17226/13303. Chapter 10 Social, Legal, and Regulatory
Issues and Opportunities, pp. 165-192. (National Research Council, 2012).

Raucher, R., K. Darr, J. Henderson, J. Rice, and B. Sheikh. 2006. An Economic Framework for
Evaluating the Benefits and Costs of Water Reuse. Denver, CO: WateReuse Research
Foundation, Project 03-06.

Thakhathi, Andani, "Champions of Change and Organizational Development: A Return to Schon
and Typology for Future Research and Practice In Research in Organizational Change and
Development. Published online: 30 Jul 2018; 265-306. https://doi.org/10.1108/S0897-
301620180000026007

Ulibarri, N., Cain, B. E. & Ajami, N., 2017. A Framework for Building Efficient

Environmental Permitting Processes. Sustainability, 9(180). https://www.mdpi.com/2071-
1050/9/2/180

National Water Reuse Action Plan

Completed Action
Action 2.16

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