COMMUNITY-BASED
WATER RESILIENCY (CBWR)

What is CBWR?

The CBWR program is designed to ensure that communities can
rebound quickly when water services are interrupted. Essential
steps to improve community resiliency include 1) identifying
the critical interdependencies and dependencies between
water utilities and other critical sectors and 2) building response
relationships among the sectors.

Who is the audience for CBWR?

Most critical infrastructure sectors have interdependencies with, or dependencies on, the water sector.

Currently, the CBWR program focuses on six of these sectors:

1.	Energy	4. Healthcare and Public Health

2.	Food and Agriculture	5. Emergency Services

3.	Chemical	6. Transportation System

This list is not exhaustive and other sectors in a community may also rely heavily on water, such as Critical
Manufacturing and Government Facilities. The entire community can be involved in CBWR: staff from drinking
water and wastewater utilities, state primacy agencies, and hospitals as well as emergency responders, emergency
managers, elected officials, private sector representatives, and concerned citizens.

What are the objectives of CBWR?

CBWR is designed to help water utilities and
communities prepare for water service interruptions
before an emergency occurs. The program aims to:

•	Promote a better understanding of public-private
sector interdependencies.

•	Foster a greater understanding of water
infrastructure and the potential impacts from
a loss of service.

•	Identify the actions and resources needed to
increase resilience by starting a conversation
between water utilities and the community.

•	Assist stakeholders in building strong response
plans for water service interruptions.

How does CBWR accomplish these objectives?

CBWR is implemented through a variety of outreach methods, from tools and resources to webinars and
workshops. Currently, the program has hosted numerous national webinars and workshops on both the east and
west coasts and points in between.

v>EPA


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Wondering what a CBWR
webinar is all about?

You can watch the Forging Partnerships Between Water
Utilities and Interdependent Sectors: An Important Step to
Build Community Water Resilience webinar here. Speakers
include Steven Hancock (Manager, Emergency Management
& Security Division, Sonoma Water) and Jeffrey DuVali
(Director of Emergency Management, Sonoma County).

What are the CBWR tools
and resources?

You can watch both the CBWR Introducton and the

CBWR Training videos.

The Community-Based Water Resilience Guide is designed
to help water utilities and communities prepare for water
service interruptions before an emergency occurs.

You can conduct your own CBWR Workshop in your
community with help from EPA's CBWR Workshop Materials.

What are some of the lessons
learned from the workshops?

Lessons learned have been as unique and varied as the
workshop communities. Based on workshop evaluations,
participants noted the following:

•	Drinking water and wastewater utilities should coordinate
with their local emergency management agency (EMA)
and be represented at the local Emergency Operations
Center - an EMA can facilitate coordination between
multiple entities and jurisdictions during an incident

and assist in locating needed resources.

•	Ask your EMA to be responsible for distributing alternate
emergency drinking water, which lets utility staff focus
on system repairs during an incident response.

•	Make sure your electric utility knows what and where
your critical facilities are; remember, it is not just your
treatment plant but facilities like remote pump sites too.

•	Leverage your jurisdiction's hazard mitigation planning
process to improve CBWR by meeting with your utility's
response partners and planning mitigation projects together.

•	Encourage your customers and community members to

opt in for utility text alert notifications
before a water emergency occurs.

SEPA

"During my 40-year career in the utility sector,
I have found that there is great value from
collaborating with others. When we work with
others, knowledge and past experiences are
exchanged and that is where the added value
comes from. Additionally we can establish
new contacts so you have somebody you can
connect with later, during an emergency or
not. All who participate in emergency response
and service restoration play a vital role in our
societal community needs. The end goal is to
provide the best service at all times. Any time we
can leverage our learning and knowledge gain,
we should take advantage of the opportunity.
Please take the opportunity to participate in the
Community-Based Water Resiliency workshops
and you will be better prepared and be able
to provide a higher level of service to the
community that you serve."

Perry Dahlstrom
GM (retired), Golden State Water Company

Office of Water (4608T)

EPA 810-F-24-003

March 2024

NO
TURNS]

EXCEPT BUSES1


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