2024 Sustained

These Water Sense® Partners Made It Easy for Consumers to Save

WaterSense and its more than 2,100 partners have been making it easy for consumers and businesses
to save water since 2006. Our partners work together to promote and produce WaterSense labeled
products and homes, encourage water-saving behaviors, and educate consumers, professionals, and
businesses on reducing water waste. Nineteen partners were honored for their continued commitmentto
the WaterSense program in 2023 as 2024 Sustained Excellence Award winners.

Athens-Clarke County Public Utilities Department

Athens-Clarke County (Georgia) Public Utilities Department's Water
Conservation Office (WCO) earned its eighth Sustained Excellence
Award thanks to their engaging water conservation outreach efforts.
In 2023, over 400 people attended the Annual Ripple Effect Blue
Carpet Premiere that featured 25 water-themed films from local K-12
Public Utilities	student filmmakers. At the event, audience members learned about

WaterSense and the importance of fixing leaks. The ripple reached all
the way to New York City, where the 2023 winning films were shown at the World Water Film Festival to
kick off a gathering of 440 organizations attending the United Nations Water Conference.

Excellence Awards

Students at the Athens-Clarke County Public
Utilities' Annual Ripple Effect Blue Carpet Premiere.

To engage middle and high school students and encourage them to
learn about trade careers, Flo and WCO staff attended the Construction
Ready Career Expo. The Georgia Association of Water Professionals
(GAWP) created a "world of water" where all aspects of the water
industry were discussed, including smart water use. WaterSense
signage and information was included, and students could pose for

photos with Flo.	Students with Float the Construction

Ready Career Expo.

The WCO distributed free dye tablets and also created a unique "Ode to the Commode" poem that
encouraged customers to show their toilet some love by checking for leaks and switching out old,
inefficient toilets for WaterSense labeled models; the ads played on local radio stations and on Spotify.
To celebrate World Water Day, WCO staff, along with WaterSense "spokesgallon" Flo, hosted a special
water-themed trivia night at a local restaurant, where attendees could compete on their water knowledge
and pick up free toilet dye tablets.

To learn more about WaterSense, visitwww.epa.gov/watersense.
(866) WTR-SENS (987-7367) \ watersense@epa.gov

oEPA

832-F-24-016
September 2024


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2024 WaterSense Sustained Excellence Award Winners

Big Bear Lake Department of Water and Power

The Big Bear Lake (California) Department of Water and Power
earned its first Sustained Excellence Award, which is the utility's fifth
WaterSense Award overall. In 2023, Big Bear Lake promoted many
WaterSense campaigns, including Fix a LeakWeek, Sprinkler Spruce-
Up, and Shower Better. For Fix a LeakWeek, Big Bear Lake created
a sweepstakes where participants watched an educational video to
find the WaterSense label for a chance to win a WaterSense labeled
irrigation controller. Big Bear Lake placed newspaper ads for Fix a Week Leak, as well as for Sprinkler
Spruce-Up and Shower Better, using WaterSense materials to highlight water conservation and to look for
WaterSense labeled products.

To celebrate Earth Day and teach children about the importance of saving water, the utility partnered with
the area's local electric company, Bear Valley Electric Services, to host a community event. Two fourth
grade classes, along with hundreds of community members, could visit with local environmental clubs
and community programs and receive handouts on water-efficient practices and products. Additionally,
Big Bear Lake gave a presentation to a property owner's association in an auxiliary community where
they discussed the benefits of WaterSense labeled products and handed out free WaterSense labeled
showerheads and faucet aerators.

Big Bear Lake also partnered with the local Sierra Club chapter to co-host the annual Xeriscape Garden
Tour. The exposition portion of the tour was located at one of Big Bear Lake's xeriscape demonstration
gardens. About 200 hundred participants learned about water-smart landscape features and received
WaterSense labeled aerators and showerheads.

Citrus County Utilities

Following a year of new water conservation outreach efforts, Citrus
County (Florida) Utilities won its sixth Sustained Excellence Award.
To help customers use water wisely outdoors, the county created
and kicked off its new Be a Smart Irrigator campaign in July 2023,
which was inspired by WaterSense outdoor water use campaigns. The
campaign used bus decals, radio ads, billboards, and Facebook posts
to encourage customers to upgrade to WaterSense labeled irrigation controllers and adopt water-smart
landscaping practices.

Citrus County celebrated Fix a Leak Week by purchasing a half-page
ad in the Citrus County Chronicle featuring facts on leaks and the Flip
Your Flapper campaign materials from WaterSense. The county also
encouraged customers to find and fix leaks by distributing cards from
WaterSense with leak detection dye tablets during site visits, at the utility
counter, during events, and through the Classroom Toilet Leak Detection
Challenge. Over 1,300 dye tablet cards were distributed in 2023.

Citrus County's Be a Smart Irrigator
campaign decal on a bus.

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2024 WaterSense Sustained Excellence Award Winners

Citrus County engaged with consumers and businesses at its second annual Terra Vista Earth Day Expo,
where staff gave a presentation covering local water resources, where water comes from, and how much
water Citrus County residents use locally. Attendees received WaterSense labeled bathroom faucet
aerators and showerheads, as well as educational brochures. Participants visited tables to answer a
conservation-themed question and be entered into a raffle to win a flowering plant.

City of Charlottesville

The City of Charlottesville (Virginia) focused on creative and engaging
outreach in 2023, earning their seventh Sustained Excellence Award.
The City developed new television and digital commercials featuring
three charismatic water characters singing about the woes of wasting
water; the ads incorporated messages focused on fixing running toilets
and faucets, replacing inefficient showerheads with WaterSense
labeled models, and looking for the WaterSense label.

To celebrate World Water Day in March 2023, the City developed a new
video in collaboration with the Rivanna Conservation Alliance about
the value of water, actions people can take to save water, and the City's
rebates for WaterSense labeled products. Charlottesville also partnered
with the Rivanna Stormwater Education Partnership, Albemarle County
Service Authority, Master Gardeners, and the James River Association
to hold a rain barrel workshop—the City's first in over a decade. At the
workshop, the City set up a table with WaterSense labeled aerators,
conservation kits, and information on rebates and incentives for
attendees and visitors in the park where it was held.

Staff continued educating the next generation on water conservation
and updated their water-saving curriculum for Charlottesville City
Schools by adding activities to their science pacing guide. Materials for
teachers linked to WaterSense information about understanding water
usage in schools, the Product Finder for labeled models, and the Test
your WaterSense game.

"The Charlottesville	*

Water Conservation
Program enjoyed a very
collaborative year, working
with community partners to
support the community's
water-saving efforts. These
partners alongwith the
WaterSense program were
instrumental in the continual
success of the community to
save water."

Kristel Riddervold,

Director of the Office of
Sustainability, City of
Charlottesville

City of Durham Water Management

WATER MANAGEMENT

| city of durham	Continuing its impressive outreach and education programs, City of

Durham (North Carolina) Water Management won its second Sustained
Excellence Award. In 2023, Durham Water Management increased and enhanced its outreach with a
new Fix a Leak Week campaign, "Every Drop Counts," on the importance of water conservation and the
WaterSense label and new Spotify ads for the Shower Better campaign. Throughout the year, Durham
Water Management participated in 36 public outreach events, including festivals, concerts, school
presentations, and tabling events, reaching over 4,300 customers.

3


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2024 WaterSense Sustained Excellence Award Winners

Just in time for Halloween, Durham Water Management released a film trailer on social media—The
Haunting of Dripmore Manor—featuring a comically spooky narrative to highlight the consequences of
wasteful water habits. The short film integrated WaterSense messaging and showcased how replacing
fixtures with WaterSense labeled products is the key to banishing water-wasting ghosts.

For Fix a Leak Week, Durham Water Management partnered with the
Durham County Library and Home Repair Lab to offer a new, hands-
on workshop on finding and fixing leaks. In the Home Repair Lab's
workroom, attendees were able to try their hands at testing toilets,
replacingflappers, changing aerators, and reading meters. They also
received useful tips to find and fix leaks in their homes. Finally, in 2023,

Durham Water Management issued 423 rebates for WaterSense labeled
toilets, helping customers save an estimated 2.2 million gallons of
water annually.

A scene from The Haunting of Dripmore
Manor.

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City of Piano

The City of Piano (Texas) won its fifth Sustained Excellence Award after
ramping up its outreach and education efforts in 2023. Piano's water
education coordinator collaborated with Customer Utility Services
and developed new materials to educate customers on various water
conservation practices and available free water conservation items. They also conducted individual
outreach calls to residential customers with high water use or continuous use issues, offering these
customers solutions to reduce consumption, such as replacing fixtures with WaterSense labeled
products. In the initial month of program implementation, nearly one million gallons of water were
estimated to be saved.

The City's Sustainability and Environmental Education Division (SEED) conducted five pop-up water
conservation education events using their new electric van, where they handed out information on
WaterSense labeled products. SEED also launched a campaign to strengthen internal partnerships,
which resulted in three Fix-A-Leak workshops in collaboration with the
Neighborhood Services Department and in six Play at the Park events
with the Parks and Recreation Department. Overall, the City of Piano
delivered 35 classes and workshop programs focused on water quality,
conservation, and efficiency, which reached over 3,800 participants.

To help customers get their irrigations systems ready for summer, the city
hosted an online contest promoting Sprinkler Spruce-Up. Participants
completed an interactive learning module focused on leak repair and the
cycle-and-soak method of irrigation. At the end of the learning module,
participants took a short survey to demonstrate what they learned. Three
winners were chosen out of nearly 40 individuals who entered.

"Thanks to WaterSense for
providing quality resources
that support water savings
in ourcommunity and for
recognizing the City of Piano
for innovative education
and outreach approaches to
water conservation."

Rachel Patterson, Director .
Environmental Health & O;
Sustainability, City of Piano V


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2024 WaterSense Sustained Excellence Award Winners

City of	City of Sacramento Department of Utilities

SACRAMENTO After ramping up its outreach and partnership efforts, the City of

n , . r |	Sacramento (California) Department of Utilities won its third Sustained

Department of Utilities Excellence Award Tocelebrate F|xa LeakWeek ,n2023> thecity hosted

a webinar, "Become a Leak Detective: Take the 10 Minute Challenge,"
that used WaterSense graphics and information to help people learn how to find and fix water leaks in
their home. Atotal of 130 people attended the live webinar; a recordingwas distributed to all registrants.

Sacramento Department of Utilities staff encouraged customers to save
water outdoors by mailing 5,000 letters to single-family homes with
high water usage, with the goal of encouraging customers to complete a
Sprinkler Spruce-Up. The city also gave away about 300 yards of mulch
during their "Mulch Mayhem" at the Sacramento Marina and promoted
WaterSense labeled controllers and water-efficient gardening
practices at their Water Wise Garden Showcase. Additionally, the city
partnered with the Sacramento Tree Foundation to host two workshops
in 2023. Attendees were taught how to properly water and prune trees
and learned about the city's water-saving rebates, including indoor and
outdoor upgrades that promote WaterSense labeled products.

Water Wise Garden Showcase.

In June and July, the Department of Utilities conducted a campaign to educate Sacramento residents
about its rebates on WaterSense labeled products. The campaign included radio and streaming ads in
English and Spanish, a digital display, mobile ads, social media posts in English and Chinese, and digital
billboards. The city issued over 150 rebates to customers who replaced their grass with drought-tolerant
landscaping, 58 rebates to customers who upgraded the efficiency of their irrigation systems, nearly 600
rebates for WaterSense labeled smart irrigation controllers, and 19 rebates for rain barrels.

FULTON

HOMES

Fulton Homes

For the second year in a row, Fulton Homes has earned a WaterSense
Sustained Excellence Award for its dedication to building WaterSense
labeled homes. In 2023, Fulton closed on over 350 homes, all of which were WaterSense certified,
and Fulton has committed to continue to build 100 percent WaterSense labeled homes in all new
communities. In addition to WaterSense labeled toilets, faucets, and showerheads, Fulton Homes
feature WaterSense labeled irrigation controllers, high-efficiency tankless water heaters, water
recirculation systems, and leak detection systems. Fulton communities
also use reclaimed water for common spaces; residents must limit
front yard irrigation, and Fulton meets regularly with homeowner
associations (HOAs), going beyond the WaterSense homes
specification to encourage conservation outdoors.

To take sustainability a step further, the Learning Academy, Fulton's
online training facility, provides courses on efficient building and energy
practices, required for all construction and customer care personnel.

WaterSense banner in a Fulton Homes
community.

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2024 WaterSense Sustained Excellence Award Winners

Their online education program is also available to all of their contractors and sales associates.

Fulton Homes educates those outside the company by maintaining a large presence within the Energy
Environmental Builders Alliance, where they advocate for WaterSense labeled homes and fixtures.

In 2023, Fulton achieved what they call the "EPA Triple Crown," winning an ENERGY STAR® Sustained
Excellence Award, Indoor AirPlus Leader Award, and WaterSense Sustained Excellence Award.

Fulton Homes was featured in an article and case study by Arcxis Energy Inspectors highlighting the
collaboration of the two organizations promoting water- and energy-saving homes.

HARRIS-GALVESTON

Harris-Galveston Subsidence District

SUBSIDENCE
DISTRICT

The Harris Galveston Subsidence District (HGSD) in Texas has won
its first Sustained Excellence Award for its continued dedication to
water conservation and promoting WaterSense. In 2023, the District
implemented several water conservation community outreach efforts,
including a dedicated presentation for homeowner associations
with an interactive water conservation Jeopardy game to put their
knowledge of water conservation to the test. Additionally, HGSD created
informational handouts with step-by-step instructions on how to detect toilet leaks using attached toilet
tank leak-detecting tablets and additional resources promoting WaterSense labeled products and a QR
code linked to WaterSense's Replace Your Leaky Flapper \jideo.

HGSD's Water Conservation Grant Program funded a fixture replacement project that distributed over
300 WaterSense labeled showerheads to residents, potentially saving 974,562 gallons of water per year.
This program also helped fund advanced metering infrastructure (AMI) projects, installing 27,000 smart
meters, which allow users to access a customer portal for real-time water usage, the ability to identify
leaks, and additional water conservation resources linked to HGSD's Smarter About Water website.

HGSD continued its Water Conservation School Program, H.,0
Lab!, that provides third through sixth grade classrooms with age-
appropriate water education, along with take-home water conservation
kits to engage families with activities that reinforce the lessons taught at
school and encourage water efficiency at home. The program reached
more than 20,000 students and 425 teachers in 2023, projecting an
annual water savings of more than 173 million gallons based on the
installation of the kits.

A homeowner association presentation
by HGSD.

Irvine Ranch Water District

Irvine Ranch
Water District

Thanks to continued creative water conservation outreach efforts,
the Irvine Ranch (California) Water District (IRWD) won its second
Sustained Excellence Award—their sixth WaterSense Award overall.
IRWD encouraged customers to find and fix leaks during Fix a Leak
Week with a contest for residents to submit photos of themselves

6


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2024 WaterSense Sustained Excellence Award Winners

repairing leaks in their homes. To help homeowners get their irrigation systems ready for summer, IRWD
held a Fix Your Sprinklers workshop that highlighted irrigation maintenance and water-smart practices.
They also partnered with Tierra Verde Industries to offer a 50 percent discount on mulch to help reduce
evaporation in local yards.

In 2023, IRWD worked with the University of California Irvine Athletics
Department on a marketing campaign to reach students, alumni, and
fans. The campaign included signs and video board ads during games,
radio and TV commercials, and website ads that highlighted water
efficiency and California-friendly landscaping. IRWD also partnered with
three local Home Depot stores to raise awareness of water conservation
and WaterSense labeled products. At each event, there was a monitor
playing their Shed Show web video series focused on water efficiency
practices. The Home Depot stocked rebate-eligible WaterSense labeled smart irrigation controllers, and
IRWD staff assisted customers with rebate applications.

Homeowners aren't the only ones benefitting from IRWD programs. Through their WaterStar Business
Recognition Program, IRWD provides companies with suggestions to reduce water use, save on water
bills, and obtain financial incentives for efficiency improvements. Participating businesses are eligible to
receive free or rebated WaterSense labeled models when upgrading fixtures.

A still from the IRWD Shed Show video
series.

KB Home

KB Home has been recognized by WaterSense for 14 consecutive years
and has earned an impressive 10th Sustained Excellence Award for its
long-standing leadership in building WaterSense labeled homes. KB
Home built 2,806 new WaterSense labeled homes in 2023 —over 50
percent more than the amount of labeled homes built in 2022! KB has
also committed to building 100 percent WaterSense labeled homes

across the southwestern United States. Additionally, 100 percent of
the plumbing fixtures installed in all KB homes built since 2009 were
WaterSense labeled.

In addition to building WaterSense labeled homes, KB Home is
committed to outreach and education about the benefits of homes that
have earned the WaterSense label. In 2023, the company collaborated
with WaterSense on a case study of more than 200 WaterSense
labeled homes at its Oak Shade and Durango communities in Menifee,
California, The study evaluated the impact that water savings have on
energy use and greenhouse gas emissions compared to communities
of similar size with typical new-home construction. According to these
findings, the two communities are expected to reduce water-related
energy consumption by approximately 530,000 kilowatt hours per year!



"As the leading water-
efficient national
homebuilder, we believe that
a WaterSense labeled KB
home is a better home, one
that is more efficient and
affordable to operate, and
one that helps to save this
precious natural resource for
future generations."

Rob McGibney, President
and Chief Operating Officer,
KB Home

$

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2024 WaterSense Sustained Excellence Award Winners

During the 2023 Residential Energy Services Network (RESNET®) Conference, KB also offered tours of
these communities, where attendees learned about the many benefits associated with the WaterSense
label.

In further recognition of how water-efficient its homes are, KB was recognized as part of the 2023 RESNET
Cross Border Builder Challenge, receiving the award given to the builder with the lowest HERSH20 score
in the United States.

Kohler Co.

With its extensive contributions to WaterSense labeled products in
the marketplace, Kohler Co. has won its 10th WaterSense Sustained
Excellence Award and 15th overall WaterSense award. Kohler introduced 120 new WaterSense labeled
products in 2023: seven tank-type toilets; 70 bathroom faucets; 35 showerheads, hand showers, and rain
heads; and eight high-efficiency urinals, flushometer bowls, and valves. In 2023 alone, the sale of Kohler,
Sterling, and Kallista WaterSense labeled products offered a savings of approximately 91 billion gallons
of water, 2.1 million metric tons of avoided carbon dioxide emissions, and over $1.6 billion on water,
sewer, and energy bills, based on results from EPA's WaterSense Partner Savings Calculator.

Kohler not only manufactures WaterSense labeled products, but also gives back extensively to the
communities it serves. In 2023, the company supported disaster relief and charity efforts, giving $3.5
million of in-kind donations, including WaterSense labeled products, to nonprofit partners. Kohler also
donated 200 products, including showerheads and WaterSense labeled toilets, as part of the Alliance
for Water Efficiency Partnership for Water Affordability, Long Beach Program. They estimated an average
13 percent reduction in weekly water consumption for participating homes compared to homes in the
control group.

To ensure everyone associated with the company is up-to-date on
WaterSense, Kohler offers online water conservation training as part of
its outreach to showroom associates, architects, designers, specifiers,
distributors, homebuilders, remodelers, and its own sales associates.

Its accredited courses were used for 318 trainings in 2023, reaching
7,780 attendees.

Metropolitan North Georgia Water Planning District

The Metropolitan North Georgia Water Planning District has earned its
seventh Sustained Excellence Award. In 2023, the District revamped
and refreshed its website to include information focused on its My
Drop Counts campaign, which features WaterSense labeled product
rebate programs. The District also promoted a My Drop Counts pledge
for water conservation at home and at work. By taking the pledge,
consumers and businesses can find out how much water they'll save by
taking water-efficient measures inside and outside.

KOHLER

New Kohler Statement® VES WaterSense
labeled showerhead.

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2024 WaterSense Sustained Excellence Award Winners

The District attended a number of community events in 2023 and reached
over 1,000 people across the region. Duringthe Summer Adventures Day
at the Chattahoochee Nature Center, they educated residents about
water-efficient irrigation. In October, District staff attended the Trick or
Treatment Fall Festival and promoted the WaterSense Flip Your Flapper
campaign.

The District continues to provide rebates for retrofits and fixture
replacements with WaterSense labeled products, including 600 rebates
for WaterSense labeled toilets in single- and multi-family homes. In
summer 2023, the District launched its new Smart Leak Detector Rebate
Program, through which they rebated over 35 leak detectors. Additionally,
the District distributed free leak detection kits.

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Coming soon!

The Smart Leak Detector Rebate Program
launches July 1st, 2023

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Niagara®

Thanks to its continued dedication to promoting WaterSense labeled
products and water conservation, Niagara earned its first WaterSense
Sustained Excellence Award and eighth WaterSense award overall. In
2023, Niagara launched the new Phantom One Piece toilet, a 0.8 gallon-
per-flush toilet, at the Kitchen and Bath Industry Show (KBIS). Niagara
highlighted how the new toilet is WaterSense labeled in all marketing,
advertising, and booth materials distributed to KBIS' audience of 40,000
attendees.

Niagara promoted the WaterSense label and their products' water efficiency statistics in all of their
campaigns, reaching more than 100 wholesalers and more than 100 key industry media outlets. Niagara
also participated in 2023 Fix a Leak Week, encouraging customers to switch to WaterSense labeled
products, and promoted WaterSense on social media and at 26 trade shows throughout 2023.

Niagara worked with industry organizations such as the American Institute of Architects and the
American Society of Plumbing Engineers to promote WaterSense labeled products. The manufacturer
hosted 41 live accredited courses with an attendance of over 430 people. Niagara conducted over 100
product trainings to help wholesalers and distributors understand the benefits of WaterSense labeled
products.

Northern Colorado Water Conservancy District

Thanks to its focus on outdoor water conservation outreach, the
Northern Colorado Water Conservancy District (Northern Water) earned
its second Sustained Excellence Award. In 2023, Northern Water
developed six complete residential water-efficient landscape design
plans to assist homeowners in rebuilding after the December 2021 Marshall Fire. They collaborated
with the Sonoma-Marin Saving Water Partnership in California to research strategies to include and

Northern Water

9


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2024 WaterSense Sustained Excellence Award Winners

developed an advisory committee to ensure the templates would meet the needs of homeowners and
the community. Along with supportingfire recovery efforts, the plans are designed to be used by HOAs for
landscape renovations and other new communities.

To help irrigation and landscaping professionals obtain water efficiency
skills and become certified, Northern Water hosted three Irrigation
Association classes and one certification testing day on its campus.

About 100 professionals attended the classes, where they received
an introduction to WaterSense labeled controllers and sprinkler
components, as well as the benefits of being a certified professional
when bidding for contracting services.

Northern Water collaborated with WaterSense throughout 2023,
providing recommendations to revise the best practices in
the WaterSense at Work guide for commercial and institutional facilities
and support use of the EPA Water Score in the multifamily sector.

Northern Water also connected WaterSense staff with past Water
Efficiency Landscape Grantees at HOAs who could provide input on new
HOA tools and case studies for the program.

Sonoma-Marin Saving Water Partnership (as a Professional
Certifying Organization)

Thanks to its continued dedication to education and certification of
irrigation professionals, the Sonoma-Marin Saving Water Partnership in
California won its eighth WaterSense Sustained Excellence Award as a
professional certifying organization (PCO). In 2023, through its Qualified
Water Efficient Landscaper (QWEL) program, the PCO issued 791 new
certifications, while 1,990 landscape professionals maintained their
certifications for a renewal rate of 90 percent in 2023. To expand the
reach of certification classes and testing, the Partnership began offering
an English/Spanish combination exam.

In partnership with the University of California Master Gardener Program of Sonoma County, the
Partnership installed a display at the 2023 Sonoma County Fair to showcase water-efficient landscape
practices and promote the QWEL program, as well as WaterSense labeled irrigation controllers.

To expand training opportunities for regional professionals, Sonoma-Marin developed and piloted a new
QWEL Rainwater Harvesting module for California, with a focus on Sonoma and Marin counties. The
training introduced concepts in rainwater catchment system design and installation to complement the
sustainable water management practices taught in the QWEL certification training. Forty-five landscape
professionals attended the two-day training in December 2023, including 25 who had previously received
QWEL certification.

"WaterSense provides an
ideal platform for everyone
involved in urban water
efficiency. Users, utilities,
and partners all benefit
from a brand, language, and
collaboration that magnifies
our investment, and makes
participation easy and
productive. Conserving
water is easier with
WaterSense."	^

Frank Kinder, Water ^
Efficiency and Sustainability
Department Manager,
Northern Water

SAVING WATER

§

QUALIFIED WATER EFFICIENT LANDSCAPER

10


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2024 WaterSense Sustained Excellence Award Winners

Sonoma-Marin Saving Water Partnership (for Promotion)

After winning three Partner of the Year Awards as a WaterSense
Promotional Partner, the Sonoma-Marin Saving Water Partnership in
California has earned its first Sustained Excellence Award in this partner
category (the Partnership also earned a Sustained Excellence Award as
a Professional Certifying Organization), As part of their Fix a Leak Week
celebrations, the Partnership held a Dye Tab Challenge that encouraged
residents to test their toilets for leaks. The partnership made free dye
tablets available at 15 locations in Sonoma and Marin counties, and
challenge participants were entered to win one of five $25 gift cards.

The Partnership collaborated with Sonoma Clean Power and the
Sonoma County Library to make water-efficient information and fixtures
available to library patrons. Residents can check out a Do-lt-Yourself
Toolkit that contains tools, information, and water- and energy-efficient
fixtures, including free WaterSense labeled showerheads and faucet
aerators. Users can install the free fixtures themselves and return the
tools and manuals once they're finished.

To connect with residents across Sonoma-Marin's service area, staff attended many events throughout
2023. The Partnership tabled at the annual Fiesta de Independencia to promote water conservation
programs to the Latino community in Sonoma County. During the 2023 Sonoma County Fair, they
partnered with the University of California Master Gardener Program of Sonoma County to co-
develop and sponsor a sustainable landscape display with a dinosaur theme, "Water Waste Leads to
Extinction." The display garden featured low-water-use native plants and WaterSense labeled irrigation
controllers; visitors could also learn about rainwater harvesting.

The Home Depot

Coming on the heels of winning three WaterSense Partner of Year
Awards, The Home Depot this year earned a WaterSense Sustained
Excellence Award. In its retail stores, 100 percent of the toilets The
Home Depot offers have earned the WaterSense label, and over 7,000
WaterSense labeled product models are offered through the store's
website. In 2023, The Home Depot worked with utility partners and
drove sales through over 500 local utility rebates. To make products
more affordable for consumers, consumers could earn instant rebates on over 140 different WaterSense
labeled products, and their stores offered over $50 million in WaterSense labeled product markdowns
and discounts.

To ensure sales associates are able to help customers select the right water-saving fixtures for their
needs, The Home Depot provided employees with training on the benefits of WaterSense labeled
products and features information on WaterSense prominently in their sales associate pocket guide

Sonoma-Marin's table at Fiesta de
Independencia.

11


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2024 WaterSense Sustained Excellence Award Winners

and merchant handbook. And to help educate customers on how WaterSense labeled products can
help them save, The Home Depot offered over 100 live-stream, public workshop sessions that educated
attendees on WaterSense.

To further demonstrate the importance of WaterSense to the company, The Home Depot's environmental,
social, and governance annual report had a page dedicated to the program, and their sustainability
website features WaterSense labeled products and water-saving strategies. With a reach as broad as The
Home Depot's, that means the WaterSense label received 3,7 million impressions online!

Upper San Gabriel Valley Municipal Water District

UPPER SAN GABRI EL VALLEY
MUNICIPAL WATER DISTRICT

The Upper San Gabriel Valley (California) Municipal Water District
earned its third Sustained Excellence Award for its continued creative
water conservation outreach and education. In 2023, the Upper District
produced a "Droughtbusters" Halloween video focused on WaterSense
labeled products, leak detective skills, and water-saving techniques, as well as drought-tolerant
landscapes, The District also created Uppythe Blue Nosed Water Hero, a holiday jingle video focused on
drought-tolerant plant options and ways to save water over the holidays.

Upper San Gabriel Valley updated its Sustainable Watershed Education
program workbook for local schools to include more region-specific
information, such as how water reaches homes and ways to save water
in the district, as well as a Use Your Water Sense activity. The District
increased the reach of the program by 30 percent in 2023, with over
2,700 students participating.

To make water-efficient fixtures more affordable and accessible to
customers in 2023, the District was awarded funding through a U.S.

Bureau of Reclamation grant program to expand availability of its
Water Smart Home Kits, which contain WaterSense labeled fixtures
and educational materials. The grant allows the District to double the
number of kits that can be distributed. The District also collaborated
with fellow WaterSense partner the Metropolitan Water District of
Southern California to implement and promote rebates on WaterSense
labeled fixtures, including residential toilets, commercial toilets,
urinals, pre-rinse spray valves, and weather-based irrigation controllers
to consumers and businesses. In 2023, the District rebated over 350
WaterSense labeled toilets and over 220 labeled weather-based

irrigation controllers	a still from the Uppythe Blue Nosed

'	Water Hero holiday jingle video.

Learn More

WaterSense congratulates the 2024 Sustained Excellence Award winners. For more information and to
learn about all the benefits of partnership, visit www.epa.gov/watersense.


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