24-E-0033
April 17, 2024

At a Glance

EPA Region 7 Did Not Effectively Engage with the Community
Surrounding the Findett Corp. Superfund Site

Why We Did This Evaluation

To accomplish this objective:

The U.S. Environmental Protection
Agency Office of Inspector General
conducted this evaluation to determine
whether the EPA adhered to federal
laws, regulations, and EPA guidance
pertaining to community engagement
standards and practices at the Findett
Corp. Superfund Site. Contamination of
the groundwater at the Findett Corp.
Superfund Site and the EPA's
response to that contamination has
long been an issue of concern in the
St. Charles, Missouri community.

We initiated this evaluation based on
an OIG inquiry into the EPA's response
to contamination of the drinking water
source in St. Charles, Missouri.

To support these EPA mission-
related efforts:

•	Ensuring clean and safe water.

•	Partnering with states and other
stakeholders.

•	Operating efficiently and
effectively.

To address these top EPA
management challenges:

•	Integrating and leading
environmental justice.

•	Maximizing compliance with
environmental laws and
regulations.

Address inquiries to our public
affairs office at (202) 566-2391 or
OIG.PublicAffairs@epa.gov.

List of OIG reports.

What We Found

EPA Region 7 did not effectively engage with the community affected by the Findett Corp.
Superfund Site. The region's public-facing documents and presentations were too technical
for the public to easily understand. The region also distributed information in newspapers
with low circulation to reduce costs. As a result, members of the St. Charles, Missouri
community, which is near the Findett Corp. Superfund Site, were unaware of opportunities
for public participation and confused about the cleanup process. Further, after the discovery
of an additional source of contamination, Region 7 did not promptly develop a new or
updated community involvement plan for St. Charles. The 2021 plan that the region
ultimately developed did not reflect changing site conditions or have the benefit of robust and
diverse community feedback.

In addition, Region 7 did not effectively facilitate community involvement by providing timely
technical assistance or other tools to the St. Charles community. It also did not use
available mediation services in a timely manner to mitigate the contentious relationships
among the Findett Corp. Superfund Site stakeholders. EPA guidance encourages staff to
use these techniques to prevent, mitigate, and resolve environmental conflicts. Instead,
Region 7 staff, the City of St. Charles, and the potentially responsible party, which is the
party responsible for contamination at a site, engaged in months of worsening conflict. This
conflict delayed the region's cleanup activities, including water sampling and the
development of a water-pumping strategy. Region 7 and the city disagreed about the risks
from the groundwater contamination, resulting in conflicting public messages and confusion
among St. Charles residents. Had Region 7 used the EPA's available tools to enhance
community involvement and stakeholder engagement at the Findett Corp. Superfund Site
earlier, it may have minimized site cleanup delays and mitigated the community's mistrust
in the EPA.

Without effective community engagement, the public may not know
about remediation activities, and groundwater contamination cleanup
may not occur in a timely manner.

Recommendations and Planned Agency Corrective Actions

We recommend that the regional administrator for Region 7 (1) assess the need for
alternative dispute resolution services at the Findett Corp. Superfund Site, (2) implement a
plan to regularly train Superfund staff on community involvement and plain language
resources, (3) develop procedures to help Superfund site teams identify community needs
for supplemental technical support, (4) establish regular opportunities for community
involvement coordinators to better understand and provide recommendations on site and
community activities, and (5) implement procedures for updating community involvement
plans as site conditions change. The EPA agreed with all recommendations and provided
corrective actions with estimated completion dates. Recommendation 1 was completed.
Planned corrective actions for Recommendations 2 and 3 meet the intent of our
recommendations, and these recommendations are resolved with corrective actions
pending. Recommendations 4 and 5 remain unresolved.


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